Reading the news every day will subject the reader to a deluge of hype around artificial intelligence. Depending on the perspective taken by the writer, the technology will often either be about to revolutionize things for the better, or, more probably, for the worse. However, we should be under no illusion that it will revolutionize things.
With such a barrage of hype, it’s easy to fall into the trap of thinking that our organizations are already being disrupted on an unprecedented scale by AI-based technologies. That the future so giddily predicted is already here.