Back in November last year, Forrester posted an article with a stark warning: "AI hard-fact — treat it like a plug-and-play panacea and fail." The hype surrounding Artificial Intelligence (AI) has only grown since then.
Today, a cursory Google search of the term "AI" results in 2.4 billion entries. That’s a lot of AI chatter! While a Google search may be a blunt instrument for measuring the true impact of AI, it does illustrate just how "big" it has grown. If your inbox is anything like mine, I’m sure you’re only too aware that AI-everything is being used to solve AI-anything. That is exactly why Forrester’s prediction was so apt.