Why Enterprise Application Companies Should Take a Cue From Apple’s Siri and Google Assistant

Enterprise applications are the next frontier in the adoption of natural language interfaces. Unlike consumer tech, e-commerce, and various chatbots where NLP/U is more of a technical novelty, the world of enterprise is a killer ground for natural language interfaces.

A Need for a Unified Interface

One of the key unique properties of natural language is the fact that it provides a unified interface to any data source or sources. It’s the one interface that everyone already knows, and at the same time, it’s the same interface to any supporting system. Think about it…you can easily ask a lawyer, salesman, or marketing professional about any specific topic as long as you can formulate a question in a minimally understandable way.

Source de l’article sur DZONE (AI)

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