"I don’t care about the tech — what I really want to hear is how this product fits in our processes and helps our people get more done."
That was the message my co-founder and I heard from an executive at a major bank last week. For us, it was both a deja vu and a major relief because we’d just presented at the Cablelabs Summer Showcase about the importance of aligning people, process, and technology together. The executive was pleased about how RackN had achieved that balance.
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