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Concevoir et réaliser des tests numériques pour applications mobiles

Concevoir et réaliser des tests numériques pour applications mobiles

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Je suis passionné par la conception et la réalisation de tests numériques pour les applications mobiles. Je vais partager mes connaissances et mes techniques pour vous aider à améliorer vos tests.

H2: L’écosystème des expériences numériques à venir est propulsé par le mobile

Avec l’environnement numérique de plus en plus complexe, les marques doivent s’adapter aux besoins de leurs clients à travers divers appareils, plateformes et canaux. Cependant, avec des ressources limitées, les marques ont tendance à choisir des emplacements établis pour servir leurs clients. Selon une enquête de Forrester, les dirigeants développent des expériences personnalisées pour les appareils les plus populaires des consommateurs, donnant la priorité aux canaux plus établis tels que les sites Web et les applications mobiles. Les marques optimisent également leurs sites Web pour une utilisation mobile, tandis que les applications mobiles offrent une occasion d’engagement plus fréquente avec les clients. Malgré la disponibilité de nombreux produits numériques, les entreprises mettent toujours l’accent sur les expériences numériques Web et mobiles. Pour offrir une expérience mobile supérieure et bien servir vos clients mobiles, il est nécessaire de procéder à des tests numériques pour les applications mobiles. Dans ce blog, nous expliquerons pourquoi les tests numériques sont essentiels pour les applications mobiles, comment ils diffèrent des applications Web et comment concevoir et effectuer des tests numériques pour les applications mobiles.

Le mobile est le moteur de l’avenir des écosystèmes d’expérience numérique

Les appareils mobiles sont devenus un élément familier de la vie quotidienne pour des millions de personnes. Dans le monde entier, des appareils dotés d’une connexion Web tels que les smartphones et les tablettes sont devenus des outils essentiels pour la communication, l’information et le divertissement. Selon Statista, en 2022, le nombre d’utilisateurs uniques d’Internet mobile était de cinq milliards, ce qui indique que plus de 60 % de la population mondiale d’Internet utilise un appareil mobile pour se connecter en ligne. La possession et l’utilisation d’Internet mobile sont prévues pour continuer à croître dans le futur car les technologies mobiles deviennent plus abordables et accessibles que jamais. Cette tendance à la hausse de l’adoption d’Internet mobile est évidente dans les marchés numériques en développement où les réseaux mobiles sont le principal moyen d’accès à Internet. Le trafic Internet mobile représente environ 60 % du trafic Web. En revanche, dans les marchés axés sur le mobile comme l’Asie et l’Afrique, les connexions mobiles représentent une part encore plus importante des pages Web consultées.

L’architecture mobile est essentielle pour fournir une expérience numérique optimale

L’architecture mobile est essentielle pour fournir une expérience numérique optimale. Les entreprises doivent comprendre comment leurs clients interagissent avec leurs produits et services à travers leurs appareils mobiles et comment ces interactions peuvent être améliorées. Les marques doivent s’assurer que leurs applications mobiles sont conçues pour fonctionner correctement sur différents appareils et systèmes d’exploitation. Une architecture mobile réussie implique une stratégie de conception cohérente et cohérente qui tient compte des différents facteurs tels que la taille de l’appareil, la résolution, la connectivité et la plate-forme cible. Les entreprises doivent également prendre en compte la vitesse et la fiabilité du réseau lorsqu’elles développent des applications mobiles afin de garantir une

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The Mind-Bendingly Difficult Material Design Quiz

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Material Design is Google’s design language for creating digital experiences.

Initially developed in 2014, Material Design is a subset of flat design, or minimal UI design, while also flirting with skeuomorphism with its rules for surfaces and interaction. The latest iteration of Material Design, Material You was unveiled in May 2021 and is expected to redefine the language significantly.

With so many agencies and in-house teams adopting Material Design, understanding its prescriptive styles has become essential knowledge for web designers.

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15 Psychology Principles Every Designer Should Know

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So, really, you’re in the business of designing websites for your clients’ audiences.

But how do you ensure you get it right? You could take what your client tells you at face value, but that’s only going to scrape the surface of who their audience is.

What you need to do is figure out how consumers think and why they respond to websites the way they do. A lot of this is already explained to us by psychology principles.

Once you memorize them, you’ll be able to design user journeys that get visitors to respond exactly as you and your client want them to.

15 Psychology Principles to Use in Web Design

We as humans think certain ways, and your design should cater to those underlying thought processes and natural responses.

Below are 15 psychology principles that’ll help you design better, more intuitive digital experiences for your end-users:

1. Aesthetics-Usability Effect

The Aesthetics-Usability Effect suggests that people equate more attractive interfaces with more usable ones. In other words, a good, modern, responsive design should always be your starting point.

2. Color Psychology

Color psychology tells us about color’s influence over how something is perceived. With color so strongly tied to emotion, you can do a lot to affect how visitors perceive a website and the brand behind it.

3. Psychology of Shapes

Just as a color has the ability to affect someone’s perception of a brand or the content they’re looking at, so too do individual shapes used within an interface. Each shape — circles, squares, triangles, hexagons, and polygons — has a unique psychological association.

4. Gestalt Principles

Gestalt Principles are a way for humans to make sense of chaotic data presented to them. So, rather than see a bunch of text, images, and space, the human brain recognizes patterns to simplify complexity.

About half a dozen principles are associated with this theory, and they’re related to factors like symmetry, similarity, and proximity.

5. Mere-Exposure Effect / Jakob’s Law

The Mere-Exposure Effect, or Familiarity Principle, suggests that people are more likely to prefer things that seem familiar.

Jakob’s Law applies this psychology specifically to the internet user experience. It suggests that users expect your website to work the same way as the other sites they spend their time on.

6. Von Restorff Effect

The Von Restorff Effect, or Isolation Effect, describes what happens when someone is exposed to identical stimuli, and then a unique element is introduced to the fold. It’s the outlier that will most effectively grab their attention.

7. Selective Disregard

Selective disregard is a type of “blindness” users develop to anything seemingly irrelevant to their main goal. This often occurs when a design or marketing trend grows stale — like websites that use the exact same cookie consent banner.

8. Hick’s Law

Hick’s Law states that the number of choices a person has to make will increase the amount of time it takes to make a decision.

This is a fundamental principle to pay attention to on ecommerce sites as you want to speed up the decision-making process, not slow it down.

9. Loss Aversion

Loss Aversion states that decision-making is more commonly driven by avoiding losses than acquiring gains.

If your website or the content within it gives visitors any reason not to trust it or feel confident in taking action, you’re more likely to see high abandonment rates than conversions.

10. Paradox of Choice

The Paradox of Choice is a response to the problem posited by Hick’s Law. It suggests that the reduction of choices makes consumers feel less anxious, which, in turn, increases confidence and satisfaction with purchases.

If your site suffers from high cart abandonment or product returns, the paradox of choice would be a useful principle to leverage.

11. Miller’s Law

Miller’s Law, also referred to as Cognitive Load Theory, has to do with memory capacity. On average, people can only have about seven items stored in their working memory at any given time.

This psychology principle encourages the reduction of options and the general reduction of content to improve focus and decision-making capabilities.

12. Feedback

Feedback is one of the principles of learning and plays a big part in interaction design.

Feedback is what designers use to tell people when they’ve made progress towards a goal or achieved it. You can also use it to teach visitors how a website will respond to their actions, which encourages faster and more confident engagements with your website.

13. Extrinsic Motivation

There are two types of motivation. Intrinsic motivation is an internal one, whereas extrinsic is external.

It’s Extrinsic Motivation that plays a role in getting users to complete more tasks online. As a designer, you have to make sure these kinds of “rewards” are obvious.

14. Social Proof

Not so much a psychological principle as it is a psychological phenomenon, Social Proof or Influence, suggests that people will copy the actions of the masses. It also refers to the assumption that the truth lies with the majority.

This is why customer reviews, client testimonials, and user-generated content have become so useful on websites.

15. Peak-End Rule

The Peak-End Rule states that people will judge an experience based on their very first and last impressions of it. This is somewhat related to the Serial Position Effect, whereby people will remember the first and last items in a group.

So, this is something to remember when you build out the top and bottom of each page as well as the start and expected end to the user journey.

Wrap-Up

Want to build better websites? Then, you need to design from the end users’ perspective.

The best place to start is with psychology principles, as they’ll tell you how most consumers think and what motivates them to respond. If you understand this inherent cause-and-effect relationship, you can design websites that elicit the right kind of response from your visitors.

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Why AI & Automation Are Actually Friends to Design

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Artificial intelligence. Just hearing the phrase has been a trigger for many in the technology world since that creepy Haley Joel Osment film circa 2001. But more recently, artificial intelligence and machine learning strike fear into the hearts of skilled workers for an entirely different reason: job security, or lack thereof.

Smart-home devices, streaming services, self-checkouts, even Google searches are ways that artificial intelligence has seeped into everyday life, exemplifying the abilities of computers and machines to master both simple and complex tasks. In some instances, these technological advancements make our lives easier, but for some people, their proliferation has meant job loss and skill replacement. There’s no wonder that when artificial intelligence starts being mentioned along with web design and site creation, the spidey senses of designers all over the world start tingling.

designers think outside the box, something that AI just can’t do

But let’s get real about what AI and automation really mean for designers for a second. Talented designers with busy schedules should view these advancements as virtual assistants. For some small businesses on a limited budget, the websites that artificial intelligence can pump out might be fine…for a while. However, as businesses grow, change, require updating and customization to adapt to their customer base, the expertise of creative and talented designers will always be needed. Even the best AI that we see today is limited by evaluating, replicating, and revising what already exists. It may be able to mix 1,000 different color schemes into 10 million potential combinations, but great designers think outside the box, something that AI just can’t do.

In fact, rather than being scared of automation, designers ought to embrace automation and artificial intelligence as a way to unleash their creative thinking. Delegate repetitive, straightforward tasks to the right software, and suddenly you have time to bring your best ideas to the table and push the boundaries of your own innovation. 

Where AI has Failed in Design

The ultimate goal of artificial intelligence and automation in design work is a grand vision that has yet to be realised.

Consider the case of The Grid, which began as a crowdfunding campaign in 2014. The “revolutionary” product posed itself as an artificial intelligence solution for building thoughtfully, yet automatically, designed websites in five minutes. Research “Reviews of the Grid” in any search engine and you’ll be met with scathing criticism with only some small praise sprinkled in. Most of the initial users cite underwhelming results, the feeling of being duped by the Grid’s marketing tactics, nonsensical placement of text, and ultimately, the Grid being a complete waste of money for the resulting product. Even at the low cost of $100, compared to hiring a talented designer, most users felt their investment was wasted.

For the AI capabilities that exist now, most small business owners, or those looking to put together a simple website, are better off using drag and drop site builders (Wix, Squarespace, Weebly, etc) that have been around for ages. Even so, there are plenty of businesses still willing to hire designers to take this simple task off their plate due to a lack of technical expertise or lack of time. And let’s be honest, are there even enough talented (keyword here!) designers out there to keep up with the millions of websites created every year, without each one working themselves to death? 

Where Automation Shines for Designers

Fortunately for good designers, it appears for now that the days of artificial intelligence completely taking over their jobs is a fantasy. However, what AI and automation do offer designers is a solid starting point for success, eliminating much of the lower-level grunt work that most designers would rather skip anyway.

Even well-received AI website builders like Firedrop still require a basic eye for design and specialised knowledge to produce truly unique, high-converting, and user-friendly websites. Tools and practices that designers should adopt are the artificial intelligence and automation resources that will help them do their jobs better, faster, and leave them with more time to focus on project elements that AI cannot accomplish on its own.

Bridging the Gap Between Designers and Developers

Well-established brands are likely to already have design systems in place that guide the creation of new elements across their digital profiles whether on social media, various mobile apps, or different sections of a website. But even in large corporations — excepting those who have perfected the process — there’s often a breakdown between a designer’s vision and resulting product from the developers. It stems from the basic difference in how they each approach their work and the limitations of the systems they use.

While component libraries — or even full design systems for that matter — won’t reconcile every question, they provide both developers and designers a source of truth to work from that both parties can understand. Design collaboration tools like Invision and Visme, specifically, keep designers and developers on the same page with automated version saving and code-friendly workflows.  

Understanding the Consumer

I don’t suggest using artificial intelligence to produce content for your site

Digging into and understanding the behaviours and habits of site users is a relatively new component of site design, but offers invaluable insights. Tools like HotJar, Mouseflow, or Smartlook make it simple to see holes or leaks in your conversion funnels, detect which page elements users are interacting with, and which they’re not interested in to refine the look and feel of a page for maximum conversions. Even though these tools provide the data, it still takes a keen eye and understanding of design to implement the right changes to improve site performance.

Site content is another way that artificial intelligence has the potential to improve our understanding of customer behaviour and improve site performance for individual users. I don’t suggest using artificial intelligence to produce content for your site, no matter how much the results have improved. However, static landing pages or a single set of further reading recommendations are unlikely to appeal to the majority of site visitors. Artificial intelligence tools like CliClap and Personyze instantly collect and analyse consumer data to provide dynamic, personalised experiences that drive more leads and encourage conversions. Creative designers will also learn from this data to improve customer experience with other pages or elements throughout the site.

Removing Distracting, Time-Sucking Administrative Tasks

Because “artificial intelligence” has become a term with such negative connotations, we often overlook the simple way that AI actually makes our work lives better and easier. Machine learning in email filtering is a great example of this. Consider a simple interface like a Gmail inbox. We have the option to mark certain senders as spam or as important, and our inbox learns that type of communication is and isn’t useful to the user. Pandora, Spotify, Apple Music, and more all take cues from the user behaviour of liking a certain song, artists, or genre of music to build customised playlists. There are a myriad of ways that artificial intelligence and its branches of disciplines merge with our everyday lives. 

Some of the most useful automations for business, and especially for designers, are related to the administrative tasks that frequently take time away or distract from more pressing projects. A perfect example of automation that can relieve stress and cut down on mindless work is an email autoresponder. I’ve always found that having time blocked off in my calendar to tackle complex or important projects helps me to focus on the task at hand and be more efficient. In order to more effectively block out my time, closing my email and setting an autoresponder to reply to all incoming emails serves two purposes: 

  1. Lets those trying to get in touch with me know that I only check my email at certain times of the day and that my response may not be immediate — tempering their expectations of when they might hear from me.
  2. Relieves my personal stress of being tethered to my inbox, splitting my focus, and also saves the time of having to initially respond to each email individually. 

This is just one simple way to use automation in your email, although there are many others to explore.

While Zapier isn’t the only workflow automation service on the market, it’s probably the most well known. Workflow automation reduces time spent on mind-numbing, repetitive tasks and helps designers connect apps that might not natively work together. Do you keep a task list in Todoist? Set up a Zap, then create a task in Todoist anytime someone mentions you on Asana or assigns you a task in Trello.

This is especially helpful for freelance designers who work with multiple clients across various project management platforms. The potential for automation to relieve unnecessary mental overhead for designers is nearly limitless.

Don’t be Afraid of AI, Embrace It

The bottom line of this brief overview of artificial intelligence and automation in design is that this emerging technology isn’t something designers should be scared of. In fact, it’s something to welcome with open arms because ultimately it can make our jobs, and our lives, better. Leave the monotonous tasks of collecting and analysing huge amounts of data or administrative minutiae to the machines; they can handle it.

Save the interesting, creative, abstract work for the talented designers who can turn AI recommendations into unique and intuitive digital experiences. Making the relationship between artificial intelligence and design symbiotic will yield the best results for every entity involved: the business, the AI, and yes, even the designer.

 

Featured image via Unsplash.

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How Real-Time APIs Power Our Lives

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How Real-Time APIs Power Our Lives

The other day I went to dinner, and it made me appreciate the need for fast application programming interfaces (APIs). Confused? Let me explain.

To get to dinner, I used an app to hail a car from my smartphone. Most of us are familiar with this routine — you open the app, enter your destination, get a ride, step out of the car when you arrive, and pay for your trip automatically using the credit card on file. While you’re waiting for the driver to pick you up, the map updates in real time to indicate the location of the car on approach. But on that day, the app did not update the map. I waited five increasingly uncomfortable minutes, not knowing if a driver was on the way or had even accepted my request. After 10 minutes, I got frustrated and switched to an alternative ride-hailing app! This time I was successful and watched in real time as my driver approached and picked me up. I made it to dinner with a few minutes to spare.

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