1. What is WordPress?

The post Ridiculously Challenging WordPress Quiz first appeared on Webdesigner Depot.

26 août 2022/par Service comm.

How to Start a Web Design Agency in 28 Days: Week Three

Two weeks ago, you started a web design agency. Last week you began to define your agency by choosing clients, setting red lines, and writing your elevator pitch.

This week, we will implement some practical solutions before problems occur. Remember one task per day; it’s a marathon, not a sprint.

Day Fifteen: Terms of Service

In the rush of excitement surrounding a new project, it’s too easy to skip the preliminaries and jump into work. Before you know it, you’re halfway through the job, and it’s too late to set terms.

Your terms of service document is a formal statement of the terms under which you agree to work. This document is best prepared by a legal professional with experience in your jurisdiction, but you can write it yourself with a bit of guidance. Fortunately, as a web design agency, you’re not supplying physical products, which simplifies the document considerably.

You should include a statement limiting your liability. You need to assert your intellectual property rights. Unfortunately, you also need to include details of what happens when a client fails to pay an invoice.

Write the document in clear, friendly language. Don’t use marketing speak, and do not try to disguise anything onerous. A good client will respect you for being upfront in a professional manner.

Your terms of service should be on your website and sent to potential clients alongside any quote — I know some people who send their terms in the same PDF as the quote, so the client can’t overlook them.

Day Sixteen: Project Management

Project management is probably the most crucial skill you’ll have to master. Meeting deadlines, bringing in enough work to cover the bills, and not pulling all-nighters depend on effective project management.

A huge and ever-growing number of apps promise to help you with project management. We have a list here of some of the best. However, if you already have a tool you use to manage your work that you’re comfortable with, consider sticking with it. Do not fall back on a notes app or a pen and paper.

Remember: organizing your work days is not billable. The more you can automate this process, the better.

Day Seventeen: Quotes & Invoices

Up until now, we’ve deliberately done one thing per day. Today, we will do two because they’re so closely related.

There are all kinds of business documents that pass money back and forth between companies, for example, purchase orders or credit notes. For a small web design agency, you’ll need two: a quote document and an invoice document.

Invoices are documents requesting payment and providing the details for payment. Quotes are previews of an expected invoice.

Some people like to have a receipt document that they send out to acknowledge payment. However, in my experience, sending a hand-written email is better; it’s an excellent opportunity to personalize your communication and foster a good relationship.

There are legal requirements that vary by jurisdiction, but an invoice typically includes: your trading name; the invoice number — an incrementing number code; your tax code if you have one; your address; the time the client has to pay — “Net 14,” meaning the total amount within 14 days is standard; the date issued; the client’s name and address; a list of services provided together with the rate for each service and the total; the pre-tax total; the total amount of tax; the total; and most importantly a way of paying.

Back on day two, you contacted your tax department to determine your liabilities. You may or may not have to charge sales tax or VAT. Always include the amount of tax on your invoice, even if the total is $0, so it’s clear whether or not it has been charged.

A quote document is virtually identical to an invoice, except that you remove the payment requests. You should also add a note stipulating how long the quote is valid — 3 months is standard.

Plenty of services will create these documents for you as part of an accounting system. For example, Xero, FreshBooks, or Bloom. Even PayPal will allow you to send invoices. If you prefer, you can create your own quotes and invoices and send them as PDFs — this option is best if you want total control over your documents’ design, but it will take longer, and it’s worryingly easy to make a mistake.

Day Eighteen: Social Media

Start today by researching social media accounts. Look at the list of target businesses you made on day eight; which social media channel do they use the most? For example, if the niche you picked on day three is restaurants, they probably use Instagram. If you chose retirement communities, they probably use Facebook.

Once you have a clear picture of your clients’ channels, pick one (yes, 1) and register an account.

Social media is a significant drain on your time and provides considerably less return on investment than you might expect. So, choose one service that your prospective clients use and start building your profile. It’s far better to invest your time and effort in a place your clients will notice you than to spread yourself too thin.

Day Nineteen: Domain & Hosting

It’s another two-task day. We’ve grouped these together because domains and hosting are frequently rented together.

Back on day nine, you selected your tech stack. You’ll be building your own site with the technology you offer clients, so it’s important to ensure your hosting enables this. If you intend to develop with WordPress, you need WordPress hosting. If you intend to build with Wix, you need a Wix account. If you’re planning on offering any kind of web app, you probably need Netlify.

Whatever you choose, choose something appropriate for your tech stack. The only exception is if you plan to specialize in a niche service like Shopify, which is entirely inappropriate for an agency portfolio.

There are endless debates over whether or not you should register a domain with the same company that hosts your site. Everyone seems to know someone who knows someone who registered a domain, and then something improbable happened to cause them to lose the domain that wouldn’t have happened if they’d hosted separately.

Back in the real world, simplicity is a gift you give yourself. Choose a reputable company, register a good domain, host in the same place, and let their support sort out your DNS for you — many good hosts will even give you free domain rental for a year to entice you to take up their hosting.

Good hosting is reliable, with plenty of room to grow. If it can be cheap too, that’s a bonus. It’s common to start with bottom-end(ish) shared hosting and expand to a VPS (Virtual Private Server) at some point in the future.

Day Twenty: Email

Despite the massive growth in messaging apps over the last decade, email is still your most important business tool.

Depending on the hosting you set up yesterday, email inboxes may have been included. If not, you’ll need to set up a separate email provider.

You’ll need a general email address. Traditionally this has been info@, but hi@, hey@, hello@, and ciao@ are a little more friendly.

You need a personal email address that’s just for you. For example, I use ben@.

You also need a separate account for finances that you can use for invoicing and services like Stripe and PayPal. accounts@ or billing@ are fine.

Finally, you’ll need to set up a catch-all email forwarder for all the times people guess your email, mistype your email or assume you used info@. Forward those emails to your general address.

Once that’s done, set up an email signature for each account. Include your logo, contact details, and the social media address you set up a couple of days ago.

Finally, update your email address with your hosting company, social media account, and business accounts.

Day Twenty-One: Rest

That’s it for this week. So shut down your machine, go outside, ride a bike, go on a hike, learn to skateboard, and relax with family and friends.

We’re approaching the sharp end of this process, and next week will be busy, so do whatever you do to recharge your batteries.

Featured image via Pexels.

The post How to Start a Web Design Agency in 28 Days: Week Three first appeared on Webdesigner Depot.

19 août 2022/par Service comm.

How to Start a Web Design Agency in 28 Days: Week Two

Last week, you started a web design agency. This week we’ll help you take the next steps towards making your agency viable.

The first couple of days were spent on legal checks and taxes. After that, you’ve picked a niche to specialize in, an awesome name, worked out how much you’re going to charge, and set up business accounts. Then, finally, you took a day off to prepare for this week. (If you skipped any of those steps, go back and catch up now.)

This week, we’ll start defining who you are as an agency. The process is the same as last week: focusing on one task per day. By the end of the week, who you are as an agency will start to become apparent.

Day Eight: Choose Your Clients

For any new business, the temptation is to grab any work you can get to keep the money flowing in. However, chasing money is counter-productive; you end up clutching at opportunities instead of taking a targeted approach.

Last week you selected your niche. Today, you will choose the clients you intend to work for. And we mean that literally: draw up a list of target clients.

Do you want to work for Nike? Fine, add it to the list. Think Apple would look good in your portfolio? Add it too. Make sure you add a few that are more realistic but don’t aim too low.

By the end of the day, you should have a spreadsheet of companies to target.

Day Nine: Tech Stack

Now you know who your agency is planning to work for, it’s time to identify the technology stack you’re planning to offer them.

It may be that you will be a full-service agency handling everything from branding to custom apps. Alternately, you may perform better handling one aspect of the job well and outsourcing the rest.

However you plan to approach the actual work, you’ll need a full-stack solution for most clients. That means brand design, web design, marketing and content, front-end code, content management, and SEO.

The best advice is to focus on your existing strengths and develop a skill to an expert level. Then, once you’ve done so, you can expand sideways to plug any gaps.

For example, moving into WordPress development is a good option if you already know HTML and CSS. On the other hand, if you’re more design orientated, a site builder approach using SquareSpace or Shopify might be a better fit.

Technologies change, so you shouldn’t expect your core technologies to stay with you throughout your career. But these are the solutions you’ll become an expert at over the next few years.

Day Ten: Define Your Red Lines

All companies have brand values, whether they define them or not. So at this stage, it’s more practical to look at what you’re not prepared to do.

Everyone has red lines that they’re not prepared to cross. Would you work for a pornography company? Would you work for a radical political group? Would you work for a controversial religion? Would you work for a company with a patchy human rights record? Would you work for big pharma?

There’s no right and wrong answer to this; it all comes down to your personal values. However, you will be asked to cross the line at some point. It’s easier to say “no thanks” if you know where the lines are in advance.

If you don’t have red lines, that’s valid too. But be aware that once you’ve crossed a line, that line will stay crossed; you’ll attract more of that type of work, which will define you.

Day Eleven: Write Your Elevator Pitch

An elevator pitch is a short couple of lines that can be delivered to a prospective client on a (hypothetical) elevator ride between two floors.

When someone asks you what you do, “Um, well, you know, mostly just websites and stuff.” Is not a good answer.

Your language should be natural, non-technical, and self-assured. Something like, “We help startups like yours outperform their competitors on Google.”

Once you’ve settled on a good elevator pitch, practice it over and over. Write it on a post-it and stick it to your monitor, screenshot it and use it as your phone’s wallpaper. Say it over and over in the shower, in the car, and in the elevator. Learn it so that when someone asks, it trips off your tongue effortlessly.

Day Twelve: Pick a Coffee Shop

You don’t need fancy offices to start a web design agency, and in fact, the first agency I worked for tanked primarily because they couldn’t afford their office lease.

People are used to remote work now, and most meetings can be conducted by video call. But you will still find clients who like to meet one-to-one, especially for a kick-off meeting.

It’s always best to visit a client’s premises if you can, but coffee shops are a good alternative, and every new agency should have one.

Consider your coffee shop your meeting room. If you’re lucky enough to be in a town or city where there are a few to choose from, try to pick one that matches your values: quirky and independent, efficient and corporate, etc.

Check when the quiet times are (you don’t want to be shouting over the buzz of rush-hour orders). Make sure you know where the nearest parking or public transport is so that you can direct clients. Ensure the wi-fi is OK, preferably free, and find out the password in advance.

Day Thirteen: Start Your Branding

Two weeks in, you finally get to do something creative: design your logo.

If you’ve been matching days to the days of the week, then it’s Saturday. That should give you more time for this task, but don’t go to town. Your logo is going to change and evolve. It is far too easy to get wrapped up in tiny details like logos and lose sight of the bigger picture.

Remember: no logo, no matter how cool, ever won a pitch.

If you’re a designer, you probably ignored us and started the logo on day one. In fact, you’ve probably had something knocking around in a sketchbook for a while.

If you’re not a designer, type out your name in a geometric sans-serif, tighten the tracking, and call it a day.

Either way, by the end of today, you’ll have something that fits your niche, ties into your elevator pitch, and appeals to your target clients.

Day Fourteen: Rest

Hopefully, you learned the benefits of a rest day last week, and this week was easier as a result.

It’s time to do whatever you do to relax. If you can, do it outside away from your computer. Create some distance and recharge your batteries.

Next week, we’ll start putting together the assets you will use to present your business professionally.

Featured image via Unsplash.

The post How to Start a Web Design Agency in 28 Days: Week Two first appeared on Webdesigner Depot.

Actualités, Méthodes et organisation des process IT

10 août 2022/par Service comm.

4 Major Steps Of Web Application Penetration Testing

In the early days of the internet, security was little but an afterthought. Then as hackers started to exploit businesses’ lax security postures, things gradually started to change. At first, nonprofits like the Electronic Frontier Foundation started pushing web users to embrace HTTPS Everywhere. In response, certification authorities began offering free SSL certificate variations to any site admin that wanted one. As a result, at least 79.6% of all active websites now use SSL.

That was only the beginning. In the ensuing years, developers and web application administrators gradually started to harden their apps against all manner of attacks. They rolled out more complex password requirements. They started to add two-factor authentication as a default measure. They even started putting public-facing services behind high-performance web application firewalls.

Actualités, Méthodes et organisation des process IT

15 juillet 2022/par Service comm.

Bring Streaming to Apache Cassandra with Apache Pulsar

Twitch, YouTube, Instagram, Facebook — virtually every major brand nowadays uses live streaming to connect and engage their audience. For enterprises and developers building cloud-native applications, this growing trend creates a need for streaming technologies that can reliably handle the rush of massive amounts of data, while also being flexible and easy to manage for developers.

One such technology is Apache Pulsar ® — an open-source, distributed messaging and streaming platform that’s easy to deploy, simple to scale, and packed with developer-friendly APIs. So the next question is: how can you stream from Pulsar to Apache Cassandra®, the powerful NoSQL database designed to support data-heavy applications in the cloud?

Join our beginner-friendly Pulsar workshop on YouTube and learn how to connect Pulsar with Cassandra for streaming! In this post, we’ll set the scene with an introduction to Pulsar and guide you through four hands-on exercises where you’ll use these free, cloud-native technologies: Katacoda, Kesque, GitPod, and DataStax Astra DB. Each exercise will also be linked to the step-by-step instructions on the DataStax Developers GitHub wiki.

Actualités, Méthodes et organisation des process IT

10 juillet 2022/par Service comm.

Accepting Crypto Payments in a Classic Commerce App

E-commerce storefronts have been slow to offer crypto payment methods to their customers. Crypto payment plug-ins or payment gateway integrations aren’t generally available, or they rely on third-party custodians to collect, exchange, and distribute money. Considering the growing ownership rate and experimentation ratio of cryptocurrencies, a « pay with crypto » button could greatly drive sales.

This article demonstrates how you can integrate a custom, secure crypto payment method into any online store without relying on a third-party service. Coding and maintaining smart contracts needs quite some heavy lifting under the hood, a job that we’re handing over to Truffle suite, a commonly used toolchain for blockchain builders. To provide access to blockchain nodes during development and for the application backend, we rely on Infura nodes that offer access to the Ethereum network at a generous free tier. Using these tools together will make the development process much easier.

9 juillet 2022/par Service comm.

10 Great Places to Find Music for Videos

Creating videos for social media or to embed on your site can be a fun and creative way to promote your brand or business. More importantly, time spent on a page is a significant SEO ranking factor, so providing a video to watch is of enormous benefit.

However, coming up with the music for your videos can be challenging. You want something catchy that fits your video’s tone but don’t want to violate copyright laws.

Music licensing can be tricky, but if you’re smart about it and know what license your needs fall into, things will go swimmingly. Many different types of licenses cover differing budgets or use cases.

Public Domain: Public domain music is music that is not protected by copyright and can be used by anyone for any purpose. This includes traditional folk songs, classical music, and works released explicitly into the public domain.

Creative Commons: Creative Commons is a license that allows you to use someone else’s work for free, as long as you give credit to the creator. There are several Creative Commons licenses, so read the terms before using any music in your videos.

Royalty-Free: Royalty-free music is music you can use without paying royalties. This means you can use the music in your videos without getting permission from the artist or paying for a license. You can usually find royalty-free music on stock audio websites.

10 Places to Find Music for Videos

Below you’ll find the ten most common places to find music for your videos, including Youtube, Instagram, and TikTok videos.

1. YouTube Audio Library

The first place to look for music is YouTube’s Audio Library. This is an excellent resource for finding free, high-quality music for your videos. You can search by genre, instrument, mood, or duration and preview the tracks before downloading them.

You can use music from the YouTube Audio Library in your Instagram and Youtube videos. Just make sure you follow the copyright guidelines specified on the YouTube website.

2. AudioJungle

AudioJungle from EnvatoMarket is an excellent resource for finding high-quality music for your videos. You can search by genre or mood and listen to previews of the songs before you download them.

AudioJungle offers a variety of paid plans that give you access to more features and higher-quality audio files. Prices start at $12 per month for the basic plan and go up to $48 per month for the premium plan.

3. Free Music Archive

The Free Music Archive is another resource to search for free music. It’s a little more eclectic than the YouTube Audio Library, so you’ll find a broader range of genres and styles here.

However, all of the music on the site is licensed under Creative Commons, so you’re free to use it in your videos. In addition, you can search by genre or artist and even listen to previews of the songs before you download them.

4. Incompetech

The next website to find royalty-free music for videos is Incompetech. You can search by genre, mood, or instrument, but also read about music licenses. Besides, the site has a handy “music for video” section that features tracks that are specifically designed for use in videos.

Incompetech is free for users, but the company still earns money on display ads and Patreon donations.

5. Bensound

Bensound is a website where you can find high-quality music for your social media videos. It has a library of music that you can choose from, and you can also create custom playlists. The site is easy to use, and you can search for music by genre, mood, or artist.

All of the music on the site is licensed under Creative Commons, so you’re free to use it in your videos. Prices start from approximately $12/mo subscription, or you can pay $34 per track.

6. ccMixter

ccMixter was created as a Creative Commons Project. It is a collaboration platform for musicians who want to promote their work. The site also has a handy “music for video” section that features tracks that are specifically designed for use in videos.

ccMixter offers a variety of paid plans that give you access to more features and higher-quality audio files. Prices start at $12 per month for the basic plan and go up to $48 per month for the premium plan.

7. Epidemic Sound

Epidemic Sound is a music company with a rich history dating back to 2009. They provide high-quality music for social media videos, and their library is constantly expanding. Epidemic Sound was founded by three friends working in the music industry. They were frustrated with the quality of stock music available, so they decided to create their own.

Epidemic Sound has since become a go-to source for high-quality music. In recent years, the company has been working hard to expand its library and make it easier for people to find the perfect song for their videos. As a result, they now have over 30,000 tracks available.

Epidemic Sound’s monthly subscription service starts at $15/month. This gives you access to all of the site’s music, and you can download as many tracks as you want.

8. Musopen

Musopen is a perfect website for finding classical music for your videos. The site has various tracks to choose from; you can filter them by composer, orchestra, period, mood, length, and more. In addition, all of the music on the site is licensed under Creative Commons, so you’re free to use it in your videos.

Musopen offers a subscription plan that gives you access to high-quality music for your social media videos. You can choose from three different pricing plans, and each plan comes with a different number of downloads per month.

9. Jamendo Music

Jamendo is a website where you can find royalty-free music for your social media videos. The music on the website ranges from rock to electronica, and there is something for everyone.

You can either browse the music by genre or use the search function to find the perfect song for your video.

10. StoryBlocks

StoryBlocks is a website created by two brothers, Aaron and Evan Sharp. It has a royalty-free music library with various music genres to choose from. You can find everything from pop to classical on this website.

There is also a section of the website devoted to social media-friendly tracks. This means you can find music perfect for your videos without worrying about copyright issues.

Featured image via Unsplash.

The post 10 Great Places to Find Music for Videos first appeared on Webdesigner Depot.

Actualités, Méthodes et organisation des process IT

6 juillet 2022/par Service comm.

How to Manage a Red Hat MicroShift Cluster with Shipa

For developers working with low-resource environments that nevertheless wish to harness the full advantages of Kubernetes, the open-source Red Hat MicroShift project and Shipa (an application-as-code platform you can spin up for free) offer a rather compelling pairing. In this article, I’ll take you through the steps of using MicroShift to set up a lightweight Kubernetes distribution, and then manage the same cluster using the “free forever” version of Shipa Cloud.

But first, why MicroShift? A research project started by Red Hat, MicroShift is built for running Kubernetes clusters in environments with tight resource constraints, such as edge and IoT devices. It’s a memory-optimized lightweight flavor of OpenShift/Kubernetes, and currently supports Fedora, RHEL, and CentOS Linux distributions. Shipa fits in here by helping solve some of the usual problems faced by developers and platform operators. It lets developers focus on what they’re good at and want to do (building applications) and reduces the time platform operators spend on deployments and governance. Onboarding MicroShift to Shipa offers some nice benefits by making it possible to manage multiple clusters from an administration and operations perspective.

2 juillet 2022/par Service comm.

3 Best Website Uptime Monitoring Tools

An unreliable, semi-broken and unresponsive website is an excellent way to lose leads and visitors — regardless of how aesthetically pleasing or well-designed, the visual elements are.

Over the past decade, we’ve seen more initiative to deliver faster internet to regions of the world that were previously devoid of it. With online communities expanding and more people becoming receptive to online shopping, ensuring your site’s dependability is now more important than ever.

One way to achieve this is by employing uptime and downtime monitoring tools. This guide will examine the best ways to get alerts when something goes wrong and your website falters.

Why Is Website Uptime Monitoring Important?

Downtime is bound to occur occasionally. Nonetheless, the goal is to minimize it. The longer the downtime occurs, the more traffic and potential clients you lose. A dysfunctional website is also detrimental to your credibility and reputation. People may associate your website’s unreliability with your real-world products or services.

With web developers charging an average of $200 per hour, high-quality websites can be expensive to build and maintain. Nevertheless, it’s often worth the investment. However, an unreliable website can backfire on you. Instead of attracting more customers, it could potentially repel them. This can result in lost revenue.

An uptime monitoring solution can help you prevent or reduce these losses. It verifies if your website is up and functional and notifies you if it’s not. This allows you to troubleshoot the issue and get your website back up and running as soon as you’re alerted. The most common issues behind your website’s downtime include:

Server faults;
Network outages;
Power outage;
Traffic spikes;
Cyberattacks;
Domain name issues;
An erroneous web application deployment;
Increased server loads;
DNS Resolve issues;
Human error.

Thus, you must employ a dependable tool that detects downtime or any interruptions related to your website as soon as they occur. They are must-have tools for web designers, developers, and network administrators. However, not all of them are built the same. So how do you identify the best uptime monitoring tools?

Essential Features of Uptime Monitoring Tools

Uptime monitoring tools typically detect interruptions by running network tests such as pings and trace routes. You could practically monitor your website’s uptime by constantly running these tests yourself.

However, this isn’t an efficient way to monitor your website’s uptime. A comprehensive uptime monitoring tool will automatically monitor your website’s uptime in the background. It will then alert you through various channels as soon as it senses that your website may be down.

Furthermore, high-quality uptime monitoring solutions tend to offer additional information regarding your website’s uptime/downtime and its performance. These tools commonly feature dashboards, status pages, badges, exportable records, etc., to help you keep track of your site’s overall health.

9 Best Features of an Uptime Monitoring Solution

The ideal uptime monitoring tool or service should feature:

Website security features that notify of and repel potential cyber attacks;
24/7 uninterrupted background website monitoring;
Multi-channel alerts (email, SMS, push notifications, instant messages, social media, etc.);
Report generation;
24/7 customer support available through different channels (email, phone, chat, etc.);
Be capable of monitoring multiple websites and proxies at the same time;
Offer insights and suggestions to improve your website’s performance;
Be affordable;
High customizability should allow you to choose which features to enable and disable.

Another optional feature to look out for is public status pages that your clients can access to determine if all your services are up and running. GetWeave is an excellent example of this. The website features a well-organized systems status page where customers can check if all of Weave’s services are functional.

Nevertheless, you can use the above information as a buying guide when assessing potential uptime monitoring tools. The rest of this guide will supply a few suggestions as to which tools you should use for your website.

3 Best Website Uptime Monitoring Tools

Some of the best uptime monitoring tools for website downtime alerts include:

1. Uptrends

Uptrends isn’t just a downtime detection tool; it’s a complete web performance monitoring solution. It will notify you as soon as it detects any disturbance in your website’s performance. It features highly customizable checks. For instance, you can set performance check limits for load times. Uptrends will notify you instantly if your website takes too long to load.

You can also configure from which locations you want it to monitor your website. Uptrends will then point you to where your website usually suffers performance dips in the real world.

The service uses multiple communication channels to send users notifications: email, phone calls, and SMS. Alternatively, you can download one of Uptrend’s mobile applications and receive push notifications. Additionally, you can integrate Uptrends with messaging and communication applications such as PagerDuty, Slack, and Microsoft Teams.

Another impressive Uptrend feature is its ability to emulate your website’s performance on different browsers. It runs Google Chrome, Mozilla Firefox, and Microsoft Edge on its servers. Thus, you can compare how your website runs on these web browsers without installing them on your servers or computer.

Uptrends supplies users with various charts, reports, and graphs to help identify sudden spikes or dips. Waterfall reports display the complete page-load from the initial request to the last download. This allows you to compare the history of your website’s performance element by element. It comes with three price plans whose costs depend on the number of monitors you would like. Starting at $16.21 (at the time of writing) the Starter Plan is the most affordable.

2. Oh Dear

Oh Dear is a slightly cheaper option than Uptrends, with the most affordable plan starting at $12 per month (at the time of writing). However, while Uptrends offers a 30-day free trial, Oh Dear only provides a 12-day trial period. Nevertheless, Oh Dear’s interface is a lot cleaner and more minimal.

Since Oh Dear runs servers in different locations across the globe, it can track how your website performs in various regions. Oh Dear will scan through your website and index all the pages. If it detects any issues, it will alert you immediately.

Oh Dear also features a continuous certificate monitoring function. Site owners who are concerned with their website’s security may find this feature to be especially useful. It will verify your SSL certificate expiration dates and alert you of any changes.

Oh Dear’s public status page enables your clients to keep track of your website’s availability.

Oh Dear uses email and SMS text messages to alert site owners of any issues. It also features integrations with communications and social media applications such as Telegram, Discord, Slack, Microsoft Teams, etc. Oh Dear ensures that messages are as detailed and user-friendly. This makes it easier to troubleshoot and find the origin of your problem. Oh Dear is more than a worthy alternative to Uptrends.

3. WP Umbrella

WP Umbrella is a little different from the previous entries. It’s intended to help users manage and monitor multiple WordPress sites. Thus, it is far more particularized in its approach to website uptime monitoring. Again, as is the primary function of the uptime monitoring tool, it offers a real-time alert system that will contact you through email, SMS, Slack, etc.

WP Umbrella employs a simple minimal UI. Its main screen consists of a dashboard that allows you to view all your WordPress websites. By default, this dashboard features four columns: Site, Uptime, Speed, and Issues.

WP Umbrella will alert you of any outdated or erroneous plugins or themes. While it doesn’t offer dedicated public status pages, it does have a client report generation feature. You can automatically send these reports to your various subscribers or clients when your website is down.

WP Umbrella is the most affordable option on this list. Users are charged $1.99 per month (at the time of writing) for each website monitored. In addition, WP Umbrella offers a 14-day trial and does not require your credit card details. It’s an excellent option for anyone running a WordPress website or two.

Conclusion

This guide has only explored three possible uptime monitoring solutions. They won’t only assist you in detecting downtimes, they can also help you find the reason your site may be slow.

These solutions are an excellent place to start. But there are many other options coming to market all the time. You may find that this is the first step to converting more leads and reducing your bounce rate.

The post 3 Best Website Uptime Monitoring Tools first appeared on Webdesigner Depot.

1 juillet 2022/par Service comm.

The Complete Guide To Personalized Marketing

Personalized marketing is when you attune your marketing efforts based on customer data. This data can be anything from the first and last name to purchase intent, concerns, and history.

Personalized marketing has revolutionized the way businesses market their product and service to their audience. It brings value to people’s lives, spiking the sales graph for brands and businesses. So it’s a win-win situation for both the company and the consumer.

Even big companies do this for their campaigns. They do so because it gives them great results and ROI for their marketing initiatives. If these multinational businesses do this, it’s a good idea to incorporate this strategy and learn from a top resource on digital marketing.

This article aims to explain every nook and cranny of personalized marketing. By the end of this 5-minute read, you will know the impact of personalized marketing on our lives. And how you can integrate this into your marketing strategy to benefit your business.

What Is Personalized Marketing?

Have you ever encountered a business that knows what you’re going through? Or did you see an ad online that you closely relate to? Chances are, you were one of the target markets of those marketing materials. And if you could associate yourself with the ad, their marketing strategy worked.

That is what personalized marketing does to your audience, market, or particular demographic. This style of advertising leverages personalization in your marketing materials. The details of your marketing content are tailored to a specific audience and address the issues or real-time problems of a particular segment in your market.

Personalized marketing has become popular because more people demand it from businesses. Once the people have experienced what it felt like, they want to feel more of it.

To objectively see the demand for personalization, here are some statistics to back it up.

Accenture reported that 91% of consumers are likelier to shop with businesses that offer them relevant content. This shows that the right product recommendations can increase the chances of shopping with you.

Salesforce mentioned that 66% of consumers expect companies to understand their individual needs. This statement proves that a generalized way of marketing isn’t as effective as before. The consumer mindset has already developed, and they demand more personalization from businesses.

A striking piece of data from Statista showed that 90% of consumers in the US find the idea of personalization appealing. If that figure is accurate, almost all businesses should start incorporating this into their strategies. There’s no reason for them not to try this out.

Given the high positive demand for personalized marketing, it’s no secret why more and more businesses are doing this. However, not every company out there is doing this right. A wrong way of doing this can bring a loss of clients and a negative ROI.

To help you go on the right track of using personalization in your marketing, read up on the next section of this article.

Know These 6 Tips To Correctly Do Personalized Marketing

You’d agree that knowing your customer’s first and last name is essential. But with the dynamically changing strategies, personalized marketing is going beyond that. It’s actually about understanding what your targeted consumers need, merging with a way to convey the message that your business is the solution.

To help you achieve this, take note of the things below:

1. Leverage Your Customer Data

The foundation of personalized marketing is laid on customer data. The best marketing professionals and strategists emphasize gathering relevant data if you want to scale. Excellent digital marketing courses will teach you that customer data will help you build a solid foundation for your content and campaigns.

Consumer behavior has always been the most important detail for target marketing. With every click, it has become easier to gather data about individual customers, their interests, hobbies, purchase history, buying behavior, and more.

You’ll be able to get this information if you’ve practiced data management and collecting customer data throughout the years of your operation. However, it’s not too late to begin if you haven’t started with this yet. There is a lot of marketing automation software that aids marketing teams in doing this. For example, many businesses use lead scoring software to gain insight into their clients’ needs and categorize them appropriately.

For your personalization efforts, you can use questionnaires, surveys, and feedback forms to capture personal data on the internet. A customer will happily fill out a survey form if a reward in return entices him. This reward can be in any form– a voucher, a first buy discount, free shipping, or more.

This initiative will help you get more data in a shorter time frame.

2. Understand Your Customer’s Needs

Hoarding data will be a complete waste of marketing efforts, capital, and efficiency if you do not extract consumer behavior from it. When you have access to a rich set of data, you have the privilege to understand your customers’ trending needs deeply. After gaining insights from the data, create a marketing strategy based on those findings to target your audience.

Doing this doesn’t just apply to B2C; it also works for B2B companies, which is why the demand for custom software development, tailored services, personalized packages, and B2B data providers have been on the rise in these recent years.

It is a two-way road. While you are on the lookout for your target market, at the same time, the customers expect businesses to know what they need. The market you’re currently serving expects you to know what products or services are fit for them.

So this is where it gets crucial: you have to dig deeper into your niche and find the specs of your audience’s needs. Having a general idea about the needs of your target audience and personalized marketing usually don’t go harmoniously.

Planning a better-personalized marketing strategy will not be a piece of cake but will be much more rewarding for every aspect of your business. May it be sales, return on investments, customer relationships, or personalized marketing campaigns.

3. Personalize Every Stage Of The Customer Journey

The first rule of business is convincing the customer that you are their best friend. Now that you know what they want, you pledge to provide them with whatever best you can. Limiting personalization to marketing is not the solution. You have to be vigilant in meeting these individual requirements at every stage. And remember that consistency is the name of the game. That is how you bring your business into the running.

You can integrate CRM automation, email marketing tools and deploy other content marketing strategies to help make this process a lot simpler. Personalized live chat and chatbots, such as those offered by ThriveDesk, allow businesses to personalize their offerings and build their brand reputation.

As a customer, my requirement would be reading content, browsing, and experiencing products that would hit home. A personalized experience is what every consumer demands. And this is what makes them want to go back and do business with you again.

By creating helpful and relevant content, recommending the right products to them, and giving out convenient payment options, you are setting your business apart from the rest. Doing this allows you to have personalized every touchpoint that your customers do with your business.

4. Present In An Engaging Way

Consider customer engagement as absolutely necessary. Having the best data set and knowing what your customers want is not enough. In the competitive space of business and marketing, everyone is trying to get the attention of one another. And this is what you are supposed to do. This helps in building consumer-brand relations.

When a consumer engages, meaningful things happen. Engaging content pushes the consumer through the funnel and hence promotes conversions. Your content should be creative and eye-catching.

Engaging content blended with personalization boosts the brand experience. Increased loyalty, trust-building, and improved customer experience enhance the conversion and sales speed.

A great way to use personalization in an engaging manner that most businesses overlook would be through exit-intent popups.

5. Be Where Your Customers Are

This is an element that some businesses miss out on. They have created excellent social media marketing content but only distributed it on the wrong channel. For personalized marketing to be effective, it needs to be seen by people.

Are you questioning your marketing techniques because all you see is stagnancy? You have set up an engaging online store on Shopify or Wix, collected all the relevant data, your content is engaging enough, and your marketing strategy is top-notch. But you are still unable to reach your clientele.

You start wondering what you are missing out on. Your content and your strategies will not be prolific if you are on the wrong channel. Remember: the message of your content has to reach the right people for it to be effective.

Should you be on social media? If so, which one? Do you get more traction with email campaigns? Or do you have more engagements on forums?

Find out where your market is, then spend your focus there. Now the next step is how to know where they spend most of their time?

This is where we go back in the loop. And hence we again emphasize that data collection is the foundation of any great marketing strategy.

6. Improve Marketing Content

Don’t rest on your laurels when you’ve gotten everything down to a tee and have attained your desired marketing analytics behind your personalized marketing content. Always think of ways how you can improve.

Evolving at every step will keep you in the running. Don’t be misguided into thinking that your work is done if you feel like you have reached the pinnacle. Keep looking for ways to get better. Set bigger goals and status for your business.

Always go back to the drawing board and brainstorm with your team on how you can change and strive with the dynamically changing world and mindsets. In the end, all you want is to build better relationships with your customers, new and existing.

For enhanced productivity, your marketing team should always look for new strategies. This is how fresh and great marketing ideas are made.

See How You Can Benefit From Personalized Marketing

Irrelevant information can waste energy and time for both customers and the business. Personalized marketing hits the bull’s eye 99% of the time. It brings immeasurable value to the company as well as the customer.

Here are some of the top benefits of personalized marketing:

1. Better Engagement

The first target personalized marketing aims at is grabbing an individual’s attention. And this results in better engagement eventually. If you are presenting your customer with something that wows them, needless to say, it will grab their attention.

This will help bridge the gap between your customer and your brand. Identifying customers’ needs and then giving them what they want will help improve customer interaction with your brand.

It can even be enough for them to follow your call to action. The next thing you know, they will be checking your website, signing up for a list, or even purchasing a product right then and there.

2. Higher Conversions

Are you there for your customer at the right time and place? One-on-one marketing provides easy solutions to customers because you hit them with just what they are looking for at the right time.

When potential customers realize that you understand what they’re going through and provide the solution, most won’t hesitate to try your business out.

Personalization isn’t just focused on content. It can also be integrated into your processes. This results in aiding the increase of higher conversion rates.

3. Improved Customer Experience

Offering personalization will significantly improve the user experience. Once you provide the products, services, and content that meet their needs, their opinion of your business automatically improves.

Considering the statistics about personalized experiences, it is evident that consumers demand personalization strategies from companies. And if you offer such an experience, you increase the chance of making them do more business with you. Personalization helps businesses in reducing cart abandonment rates, better customer journey, increased customer satisfaction, and many more.

4. Customer Retention

Retaining persisting customers is equally important to your business as bringing new ones. Most businesses face low customer retention. It’s also a factor that some companies overlook. You must understand that it’s not all about converting prospects into paying customers. Your focus should also be on retaining those customers to make them loyal advocates of your brand.

One of the major benefits of consistent personalization is an improved customer retention rate. Consumers tend to stay with a business that understands their needs and provides solutions to their problems.

Once you can transfer a customer to a loyal advocate, you can also receive a ton of benefits. These are people that are going to defend your brand from critics. These are the same people who will give you free marketing via word of mouth and positive reviews.

5. Better Customer Relationships

Personalized experience leads to customer retention, eventually building better relationships with your nurtured customers. These entities are connected in a loop.

Customer relationships are an aspect of business that significantly helps with scalability and higher revenue. So connecting with your customers and building a relationship with them is as important as the product you are selling. This is why strengthening customer relationships should be a top priority for businesses.

Personalization makes you an expert on your target market trends. You get to know your audience deeper, which helps you build a foundation for creating a great customer relationship. And this requires marketing and customer experience teams to work together in a symphony.

For this, you can use team collaboration software which aids in the optimization of content and your approach toward the market. You’ll have a better strategy in getting their attention, providing what they want, and recommending things they’ll be interested in.

All of these things help in building customer rapport. When a customer feels that you treat them as more than just a paying customer, their customer loyalty goes to your business.

Best Examples Personalization Marketing

To inspire you to integrate this marketing strategy into your operations, below are different personalization marketing campaigns done exceptionally by various businesses. Grab inspiration, ideas, and motivation from these examples.

1. Coca-Cola

We all know the most basic form of personalization is addressing your customers’ names, but Coca-Cola took this simple idea into a massive global campaign. Their “Share a Coke” campaign started in 2011, wherein they printed different popular names on their Coke bottles and cans.

It seemed like a regular campaign at first, but it started getting traction as more customers wanted to get the name of their family, friends, and themselves. Coca-Cola said the campaign’s purpose was “to create a more personal relationship with consumers and inspire shared moments of happiness.”

The soft drinks giant used personalization and tied such a strategy with its mission: to bring memories and happiness to its consumers. You, too, can do the same – combine your mission and personalization strategy to create a unique campaign.

2. Spotify

Spotify leverages user data in its marketing strategy. They have several campaigns that make users want to use their application more often because it gives out a more tailored experience.

Other than their year-end campaign( #spotifywrapped), where they show the most played songs and podcasts their users listen to (which was a viral hit), they now also have an #OnlyYou campaign that shows your unique listening taste partnered with a musical astrology reading.

3. Nike

Nike has consistently been recognized for authentic, personalized, and heartfelt ad campaigns. This personalization always makes them capture an audience who can relate and those who start connecting to the brand. So Nike isn’t new to personalization. Their aim is robust community engagement.

Their highly inspirational campaigns with real-life heroes induce inspiration in their audience. Nike is great at converting people because of its excellent storytelling ability while adding personalization to the mix.

Nike’s just launched a new app that offers personalized content and rewards for committed fans. They tackle challenges and issues head-on, but they always make their marketing messages relatable to their audience. That is why they “just do it.”

Conclusion

Personalized marketing is the secret sauce to thriving businesses in the world today. However, incorporating this marketing strategy and finding success is not as simple as you might think. You will face challenges, but with enough perseverance and brainstorming, you can surpass them and successfully create a great campaign.

Remember, this marketing approach can be a hit or a miss. The first step to making it a success is relevant data collection followed by judicious implementation. This isn’t an overnight activity that you can do. It requires months of diligence in the right direction with the proper guidance. And you can gain valuable insights into this guidance via the content marketing strategies outlined in this article. But remember, once you start rolling, there is no looking back.

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