Articles

I never liked being on-call (slight understatement) or asking others to shoulder some of the load. Sometimes it feels like it’s a penalty for being more involved and knowledgeable about our code and infrastructure. And it definitely is a big distraction from core development and innovation.

But there really is no way to avoid it once you have a live product or website with paying customers. Somebody needs to be available just in case something goes wrong.

Source de l’article sur DZONE

On-call: you may see it as a necessary evil. When fast incident response can make or break your reputation, designating people across the team to be ready to react at all hours of the day is a necessity.  But, this often creates immense stress while eating into personal lives. It isn’t a surprise that many engineers have horror stories about the difficulty of carrying a pager.

But does on-call have to be so dreadful? No way. Here are five best practices to help your team respond quicker and build more resilient systems.

Source de l’article sur DZONE