When Poor UX Design and Glitchy Software Puts Lives at Risk

Photo credit by US Air Force/Steve Pivnick

As software becomes increasingly ubiquitous in all of our lives, the consequences of their inevitable failures grow as well. To the point: When the United States rushed to digitize medical patient records back in 2009, blinded by the glow of a $36 billion government carrot, it inadvertently set off a chain of events that has now, and in some cases forever, impaired countless lives.

Source de l’article sur DZONE