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Why Web Design Still Matters in 2023

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As we move into 2023, there are an increasing number of ways companies can engage with their customers. And as the number of apps, browser extensions, social media feeds, newsletters, vlogs, and podcasts grows, you can be forgiven for thinking that websites are a little less essential than they were in say, 2021.

However, the truth is that websites remain an irreplaceable part of the digital landscape and they will continue to be into 2023 and beyond.

Websites, as the keystone of a centralized, privately run digital experience couldn’t be more relevant. Unlike competing technologies, websites allow almost total control of their source code, and that provides an opportunity for skilled designers and developers to compete against the biggest names in their clients’ industries in a way that simply isn’t possible in tightly governed systems like social media.

Not only does quality web design help businesses increase their traffic, but it can increase the quality of that traffic; an attractive and user-friendly web page will encourage web users to stay on the page longer, and explore more of the content it links to.

Websites vs. Social Media

For many brands, the option they turn to for connecting with customers is social media. Particularly platforms like Facebook and Instagram. While billions of us are happy to while away our free time on social media, it’s not a great platform for informed decision-making or task fulfillment. For any form of productivity, websites are superior:

  • Flexibility: Websites can be customized to suit a company’s vision and values, whereas social media tends to magnify accounts that reflect its own values.
  • Ownership: When you publish on your website you own your content, when you post to social media the platform tends to own your content.
  • Investment: As we’ve seen recently with a certain bird-themed social network, you can spend years investing time in your social media channel only to have it canceled by an individual with his own agenda.
  • Findability: Websites are discoverable on search engines, and although algorithms govern these search engines, competition across different search engines keeps search algorithms honest. Social media networks each use a single algorithm making them free to skew browsing any way they choose.
  • Scaleability: Websites can take advantage of the latest technologies to improve user experience, on social media user experience is governed by the network’s decisions.

Websites vs. Apps

When it comes to owning a piece of the internet, a connected app feels like ownership. However, websites have a number of benefits over an app, from a superior user experience to lower development costs. And ultimately, apps are also controlled by 3rd parties.

  • Accessibility: Websites are universally accessible, while apps are usually limited to certain operating systems or platforms. If you want to distribute to devices, you’ll need to be approved by the store owner who can (and will) change the terms and conditions of store distribution without consulting you.
  • Flexibility: Websites provide a greater level of flexibility and scalability than apps.
  • Cost-effective: A simple website can be created and launched in a weekend, they are considerably more cost-effective to develop and maintain than apps.
  • Findability: Search engines have evolved around website technologies, and it is far easier to create a discoverable website than an app that ranks high in an app store.
  • Universality: Websites have lower entry costs for users, and there aren’t any downloads or purchases required.
  • 3rd-party features: Websites can integrate 3rd-party content like chatbots, payment gateways, and forms, that generally require licensing to include in an app.

Websites vs. Podcasts and Vlogs

There’s no question that podcasts and vlogs are engaging types of content. However, they are very limited when it comes to different kinds of experience. These tend to be passive, linear experiences. Even if your podcast opens itself up to listener interaction, your customers are still passive consumers.

  • Cost-effective: Websites can be set up very cheaply, podcasts and vlogs on the other hand require high-production values to compete.
  • Longevity: Well-written website content can remain relevant for years, the lifespan of a vlog or podcast is often just a few months.
  • Flexibility: Websites can embed podcasts and vlogs, as well as virtually any other content; podcasts and vlogs can only ever be podcasts and vlogs. Websites will continue to evolve long after podcasts are obsolete.
  • Simple: There is now a range of no-code options for creating a reliable website, meaning it can be done with little to no skills or experience. Podcasts and vlogs require a great deal of technical knowledge to produce.
  • Findability: As with other technologies, podcasts and vlogs can’t compete with websites when it comes to search engine optimization.
  • Faster: A well-designed website is much smaller than a podcast or vlog, making it cheaper and easier to access, especially on a cellular network.

Websites in 2023 and Beyond

In 2023 websites will still be a critical part of a successful business strategy and web designers will continue to be essential members of any team.

Websites continue to offer numerous benefits over other technologies including increased flexibility, cost-effectiveness, and superior search engine opportunities.

Unlike social media platforms that allow you to customize a few assets like avatars and colors, websites can be completely customized to fit the tone and style of a brand. Additionally, websites have a far lower barrier to entry than podcasts, vlogs, or apps. While apps may offer a richer set of features than a website, that is offset by the restrictions on platform and device capabilities that apps impose.

Websites will continue to evolve as the tech landscape changes. New ideas for consuming digital media will appear over time, offering unique new experiences — for example, mass adoption of AR (Augmented Reality) is just around the corner. However, the website is perfectly evolved for the types of simple customer interaction that businesses rely on, and will continue to matter in 2023 and beyond.

 

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Adobe Has Acquired You

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There were mixed reactions on Thursday morning when Adobe announced it had acquired Figma.

Excited press releases extolling the benefits of the “collaboration” followed the news. Dylan Field, founder and CEO of Figma, said: “There is a huge opportunity for us to accelerate the growth and innovation of the Figma platform with access to Adobe’s technology…”

The reaction from the design community has been a little less enthusiastic.

The problem for the design industry is that we’ve been here before. The acquisition of Macromedia followed a period in which Adobe tried to compete, failed to update its legacy code, lost the battle, and purchased the victor. You only need to look at the number of former Macromedia products in Adobe’s stable (zero) to see where Figma’s heading.

Figma has grown faster than any of its rivals in the last eight years. It is, of course, easier to grow when you start at zero. But there’s no denying Figma is a well-managed business and probably a good investment — if not worth the $20bn that Adobe reportedly paid.

Figma’s technology will give Adobe a leg-up in the collaborative design stakes, where it is clearly lacking. And Adobe’s resources will iron out some of the kinks in Figma, especially around typography, which is, if we’re honest, a bit hacky in places.

Adobe will provide a good home (we hope) for the Figma team, who will have the opportunity for career advancement in a much wider pool of development teams.

And, of course, Figma’s annual revenue will begin to trickle into Adobe’s vault — although it may be some time before it makes a dent in that $20bn hole.

But Adobe didn’t buy Figma for its business model, collaborative technology, team, or revenue stream. Adobe bought Figma’s users, all four million of them.

Adobe‘s approach to design software is upselling. It lures you in with free apps, and when you’re engaged, it integrates them with other parts of its ecosystem until suddenly, without meaning to, you’ve agreed to a Creative Cloud subscription.

Adobe was losing customers to a competitor. And more importantly, due to Figma’s free-use approach for individuals, it was losing young customers to a competitor. If it hadn’t bought Figma, Adobe would have needed to invest heavily in its own products while providing them to freelancers for free; that isn’t viable for a company with as many commitments as Adobe.

Yes, it is entirely accurate to say that competition drives innovation, and with fewer competing apps, there is less need for companies like Adobe to build high-quality, reliable products. However, it is also true to say that a lack of competition creates opportunities for new apps.

Somewhere out there, in a dorm room, or a basement, or on a kitchen table, someone is working on Adobe’s next big acquisition. It’s probably an AR design app; we need a few more of those.

For Figma, the next 12 months will be bright as Adobe works to retain the customers it’s bought. Within five years, you’ll probably need an Adobe Fonts subscription and a Photoshop plugin to use Figma. In ten years, it will be stored in a code archive next to Freehand.

Some designers will turn to Sketch; others will turn to Affinity; some will shrug and keep using Figma; others will shrug and keep using XD.

If an app is intrinsic to your design work, it’s probably time to switch apps. Your skills are transferable. I’ve switched apps many times; some I loved, some I just needed. I’ve never encountered an app that improved my work, although plenty have improved my mood while working.

Figma took a great approach and will continue to be great until it isn’t. Tools come and go, Adobe’s acquisitions team, it appears, is eternal.

 

 

Featured image uses photos by Afrika ufundi, Andrea Piacquadio, Andrea Piacquadio, Anna Tarazevich, cottonbro, fauxels, Ketut Subiyanto, Mikhail Nilov, Moose Photos, Pavel Danilyuk, Pavel Danilyuk, Polina Tankilevitch, Tima Miroshnichenko.

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A Brief History of Responsive Web Design

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Websites haven’t always been as adaptable as they are today. For modern designers, “responsivity” is one of the most significant defining factors of a good design. After all, we’re now catering to a host of users who frequently jump between mobile and desktop devices with varying screen sizes. 

However, the shift to responsive design didn’t happen overnight. For years, we’ve been tweaking the concept of “responsive web design” to eventually reach the stage we’re at today. 

Today, we’re going to take a closer look at the history of responsive web design.

Where Did Web Design Begin?

When the first websites were initially created, no one was worried about responsivity across a range of screens. All sites were designed to fit the same templates, and developers didn’t spend a lot of time on concepts like design, layout, and typography.  

Even when the wider adoption of CSS technology began, most developers didn’t have to worry much about adapting content to different screen sizes. However, they still found a few ways to work with different monitor and browser sizes.

Liquid Layouts

The main two layout options available to developers in the early days were fixed-width, or liquid layout. 

With fixed-width layouts, the design was more likely to break if your monitor wasn’t the exact same resolution as the one the site was designed on. You can see an example here. 

Alternatively, liquid layouts, coined by Glenn Davis, were considered one of the first revolutionary examples of responsive web design. 

Liquid layouts could adapt to different monitor resolutions and browser sizes. However, content could also overflow, and text would frequently break on smaller screens. 

Resolution-Dependent Layouts

In 2004, a blog post by Cameron Adams introduced a new method of using JavaScript to swap out stylesheets based on a browser window size. This technique became known as “resolution-dependent layouts”. Even though they required more work from developers, resolution-dependent layouts allowed for more fine-grained control over the site’s design. 

The resolution-dependent layout basically functioned as an early version of CSS breakpoints, before they were a thing. The downside was developers had to create different stylesheets for each target resolution and ensure JavaScript worked across all browsers.

With so many browsers to consider at the time, jQuery became increasingly popular as a way to abstract the differences between browser options away.

The Rise of Mobile Subdomains

The introduction of concepts like resolution-dependent designs was happening at about the same time when many mobile devices were becoming more internet-enabled. Companies were creating browsers for their smartphones, and developers suddenly needed to account for these too.

Though mobile subdomains aimed to offer users the exact same functions they’d get from a desktop site on a smartphone, they were entirely separate applications. 

Having a mobile subdomain, though complex, did have some benefits, such as allowing developers to specifically target SEO to mobile devices, and drive more traffic to mobile site variations. However, at the same time, developers then needed to manage two variations of the same website.

Back at the time when Apple had only just introduced its first iPad, countless web designers were still reliant on this old-fashioned and clunky strategy for enabling access to a website on every device. In the late 2000s, developers were often reliant on a number of tricks to make mobile sites more accessible. For instance, even simple layouts used the max-width: 100% trick for flexible images.

Fortunately, everything began to change when Ethan Marcotte coined the term “Responsive Web Design” on A List Apart. This article drew attention to John Allsopp’s exploration of web design architectural principles, and paved the way for all-in-one websites, capable of performing just as well on any device. 

A New Age of Responsive Web Design

Marcotte’s article introduced three crucial components developers would need to consider when creating a responsive website: fluid grids, media queries, and flexible images. 

Fluid Grids

The concept of fluid grids introduced the idea that websites should be able to adopt a variety of flexible columns that grow or shrink depending on the current size of the screen. 

On mobile devices, this meant introducing one or two flexible content columns, while desktop devices could usually show more columns (due to greater space). 

Flexible Images

Flexible images introduced the idea that, like content, images should be able to grow or shrink alongside the fluid grid they’re located in. As mentioned above, previously, developers used something called the “max-width” trick to enable this. 

If you were holding an image in a container, then it could easily overflow, particularly if the container was responsive. However, if you set the “max-width” to 100%, the image just resizes with its parent container. 

Media Queries

The idea of “media queries” referred to the CSS media queries, introduced in 2010 but not widely adopted until officially released as a W3 recommendation 2 years later. Media queries are essentially CSS rules triggered based on options like media type (print, screen, etc), and media features (height, width, etc). 

Though they were simpler at the time, these queries allowed developers to essentially implement a simple kind of breakpoint – the kind of tools used in responsive design today.  Breakpoints refer to when websites change their layout or style based on the browser window or device width.

Viewport Meta tags need to be used in most cases to ensure media queries work in the way today’s developers expect. 

The Rise of Mobile-First Design

Since Marcotte’s introduction of Responsive Web Design, developers have been working on new ways to implement the idea as effectively as possible. Most developers now split into two categories, based on whether they consider the needs of the desktop device user first, or the needs of the mobile device user. The trend is increasingly accelerating towards the latter. 

When designing a website from scratch in an age of mobile-first browsing, most developers believe that mobile-first is the best option. Mobile designs are often much simpler, and more minimalist, which matches a lot of the trends of current web design.

Taking the mobile first route means assessing the needs of the website from a mobile perspective first. You’d write your styles normally, using breakpoints once you start creating desktop and tablet layouts. Alternatively, if you took the desktop-first approach, you would need to constantly adapt it to smaller devices with your breakpoint choices.

Exploring the Future of Responsive Web Design

Responsive web design still isn’t perfect. There are countless sites out there that still fail to deliver the same incredible experience across all devices. What’s more, new challenges continue to emerge all the time, like figuring out how to design for new devices like AR headsets and smartwatches. 

However, it’s fair to say we’ve come a long way since the early days of web design. 

 

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What Even Is Web Design in 2022?

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The term “web design” refers to the process of planning, organizing, and editing content online. On the surface, it seems like a simple enough concept. However, the reality is what we consider “web design” can change over time, influenced by our perception of the “web.” 

In 2022, a professional web designer might create custom websites from scratch, but they may also be responsible for: 

  • UX Design: Creating elements focused on user experience
  • App design: Building digital components of a website or online experience.
  • Theme design: Creating visual tools for supplementing web design. 

Web design isn’t just about making a site look attractive anymore. The definition goes beyond the aesthetic to include a complete consideration of the functionality, performance, and abilities of countless assets we engage within the digital world.

What is Web Design? The Definition Today

Web design is the practice responsible for creating a website’s overall look and feel or web asset (such as web and mobile apps). It involves the process of planning and building elements of your project, from structure and layout choices to graphics and presentation. 

Web design has various components that work together to create the final “experience” of a website, including graphic design, interface design, user experience design, search engine optimization, content creation, etc. These elements determine how a web asset looks, feels and performs on various devices. 

Though the definition of web design in 2022 has evolved, it’s still different from web development, which refers to the actual coding which makes a website work. When you’re building a website, you’ll need web design and web development. 

Elements of Web Design in 2022 

When designing a website, modern designers need to consider two overlapping concepts: the overall appearance of the website and its functionality. The proper connection between these elements will maximize the site’s overall performance and usability, and make a design more memorable (for all of the right reasons). 

Let’s break down the elements of web design into its visual and functional components.

Visual Elements of Web Design

Visual elements of web design influence how a design looks. The various visual components of a design should still follow the basic principles of graphic design. In other words, designers should be thinking about contrast, balance, unity, and alignment simultaneously. The visual elements of web design include: 

  • Written copy and fonts: A website’s appearance and the text on the site often go hand in hand. Designers need to work together with content writers to ensure written copy makes sense structurally and uses the correct fonts for legibility. 
  • Colors: Colors for web design are usually chosen based on factors like color psychology, which demonstrates a color’s ability to affect how someone feels, and branding. Most brands have specific colors they use consistently throughout their visual assets; this helps create a sense of cohesion and unity in designs.
  • Layout and spacing: Layout and spacing influence how content is arranged in an app, website, or another visual asset. The right layout helps to create a visual hierarchy, guiding a viewer through a page and drawing their attention to the correct information in order. Spacing helps to separate components on a page and create legibility. 
  • Images, icons, and shapes: Images, icons, and shapes help convey significant amounts of information. The right ideas and icons can strengthen a brand message, direct a customer’s attention using a web app, and bring context to a design. 
  • Videos and animations: Videos and animations are becoming increasingly common in today’s web design strategies. Videos can include 360-degree videos, which help immerse someone in a space, video streams, and short content clips.

Functional Elements of Web Design

Functional elements in web design are the practical components designers need to consider to ensure websites and assets work as they’re supposed to. A website, app, or any other web asset needs to function correctly to be accessible to users.

Functional elements of web design may include:

  • Navigation: The navigation elements of a website or app are among the main components determining whether a site is functioning properly and ensuring a good user experience. Audiences need to be able to move around the app or website quickly. 
  • User interactions: Your site visitors may have multiple ways of communicating with your web app or website, depending on their device. You’ll need to make sure people can scroll and swipe on smartphones and tablets and click on desktops. If your website has VR or AR elements, you’ll also need to consider these immersive components in your design.
  • Speed and performance: While web development elements can also influence a web design’s speed or performance, it’s also essential for a designer to show elements of the composition don’t weigh down the functionality. Designs need to load quickly and correspond with the demands of browsers on various devices.
  • Structure: A website’s structure plays a critical role in user experience and SEO requirements. Users need to easily navigate through a website without encountering any issues like getting lost or ending up on broken pages.
  • Compatibility: A good design should look perfect on all devices, from a wide range of browsers to the various devices users might leverage today. 

What Does Good Web Design Look Like in 2022?

More than ever, achieving high-quality web design is crucial to success in any industry or landscape. More than half of the world’s population is active online. If you’re not appealing to this audience correctly, you’re missing out on endless opportunities.

Notably, while elements of good web design can be subjective, such as which themes or colors someone might prefer for their website, the underlying foundations of strong web design are the same for everyone in 2022.  

Good web design is any design that looks good, performs as it should, and delivers the best possible experience to your target audience. Effective web design should include components like:

  • Effective use of white space for organization and structure.
  • Clearly presented choices and navigation options for the user.
  • Clear calls to action to drive user activities from one page to another.
  • Limited distractions and a straightforward user journey. 
  • No clutter or unnecessary components irrelevant to the needs of the user. 
  • Responsive, flexible design accessible on any browser or device.
  • High-quality content and images are designed to hook a reader’s attention.
  • Appropriately sized fonts and legible typography.
  • A good balance between images and text on a page. 

Other elements like eye-catching imagery and professional photography can help your web design stand out. Using the right building blocks, like a strong color palette and the right shapes or icons in your design is helpful. 

Of course, there is some scope for variation in good web design. A web designer in 2022 needs to be able to adapt their use of the various essential elements of design to suit a specific target audience or the unique identity of a brand.

What Doesn’t Work for Web Design in 2022?

Just as web design elements seem to appear consistently in all excellent examples, there are also parts of web design we’ve left behind over the years. Simpler, more straightforward designs have replaced cluttered spaces, flashing images, and endless animations. 

The focus in 2022 is on creating an experience that’s simple, engaging, and intuitive, capable of speaking to the right audience without confusion or being visually overwhelming. In most cases, some of the top components to avoid include:

  • Clunky performance: Non-responsive website design, slow pages, and other examples of clunky functionality are a no-go in 2022. Websites need to be quick and responsive.
  • Distracting content: Flashing images, animations, and complex backgrounds are a thing of the past for a good reason. Websites today need to be clean, simple, and clear. Any elements which don’t add to the value of the design should be removed.
  • Generic content: Filler text, irrelevant stock photos, unclear buttons, and links can be removed from today’s website designs. A web design should be specific to the audience’s needs and the brand’s identity. Generic components don’t work.

Creating Web Designs in 2022

Today, the underlying definition of web design has a lot of similarities to the definition we’ve known for several years already. Creating a great website or web asset still requires focusing on user experience, aesthetic appeal, and functionality. However, today’s web designers generally have more components and different devices. 

Web design in 2022 is about creating high-quality experiences for customers that can support various environments and devices. The best web designs are aesthetically appealing, functionally reliable, and capable of adhering to the latest trends in web creation, like augmented reality, 360-degree video, and ultra-high resolution. 

 

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Open-Source Platforms For AR and VR

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Aside from gaming, augmented reality (AR) tools and virtual reality (VR) tools are employed in several industries, and they have many beneficial applications. In today’s article, we will outline some of the most useful open-source platforms for AR and VR that can help developers and non-developers implement these technologies.

Without wasting any more time, let’s move ahead and learn in detail about AR and VR technologies as well as a few relevant platforms that are free and open-source.

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What is the “Minimum” in Minimum Viable Product?

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“Minimum Viable Product,” or “MVP,” is a concept of agile development and business growth. With a minimum viable product, you focus on creating the simplest, most basic version of your product, web application, or code possible.

Minimum viable products include just enough features to attract early adopters and validate your idea in the early stages of the development lifecycle. Choosing an MVP workflow can be particularly valuable in the software environment because it helps teams receive, learn from, and respond to feedback as quickly as possible.

The question is, how exactly do you define the “minimum” in MVP? How do you know if your MVP creation is basic enough while still being “viable”?

Defining the Minimum Viable Product: An Introduction

The concept of “Minimum Viable Product” comes from the Lean Start-up Methodology, introduced by Eric Ries. The purpose of MVP is to help companies quickly create versions of a product while collecting validated insights from customers for each iteration. Companies may choose to develop and release minimum viable products because they want to:

  • Introduce new products into the market as quickly as possible;
  • Test an idea with real users before committing a large budget to product development;
  • Create a competitive product with the use of frequent upgrades;
  • Learn what resonates with the target market of the company;
  • Explore different versions of the same product.

Aside from allowing your company to validate an idea for a product without building the entire concept from scratch, an MVP can also reduce the demand on a company’s time and resources. This is why so many smaller start-ups with limited budgets use the MVP and lean production strategy to keep costs as low as possible.

Defining an MVP: What your Minimum Viable Product Isn’t

When you’re building a Minimum Viable Product, you’re concentrating on developing only the most “essential” features that need to be in that product. For instance, you might be building a shopping app for a website. For the app to be “viable,” it would need to allow customers to search through products and add them to a basket or shopping cart. The app would also need a checkout feature and security components.

However, additional functionality, like the ability to send questions about an item to a customer service team or features that allow clients to add products to a “wish list,” may not be necessary straight away. Part of defining a minimum viable product is understanding what it isn’t. For instance, an MVP is not:

  • A prototype: Prototypes are often mentioned alongside MVPs because they can help with early-stage product validation. However, prototypes are generally not intended for customers to use. The “minimum” version of a viable product still needs to be developed enough for clients and users to put it to the test and provide feedback.
  • A minimum marketable product: An MVP is a learning vehicle that allows companies to create various iterations of an item over time. However, a minimum marketable product is a complete item, ready to sell, with features or “selling points” the company can highlight to differentiate the item from the competition.
  • Proof of concept: This is another similar but distinct idea from MVP. Proof of concept items test an idea you have to determine whether it’s attainable. There usually aren’t any customers involved in this process. Instead, companies create small projects to assess business solutions’ technical capabilities and feasibility. You can sometimes use a proof of concept before moving on to an MVP.

Finding the Minimum in your MVP

When finding the “minimum” in a minimum viable product, the primary challenge is ensuring the right balance. Ideally, you need your MVP to be as essential, cost-effective, and straightforward as possible so that you can create several iterations in a short space of time. The simpler the product, the easier it is to adapt it, roll it out to your customers, and learn from their feedback.

However, developers and business leaders shouldn’t get so caught up focusing on the “Minimum” part of Minimum Viable Product that they forget the central segment: “Viable”; your product still needs to achieve a specific purpose.

So, how do you find the minimum in your MVP?

1. Decide on Your Goal or Purpose

First, you’ll need to determine what your product needs to do to be deemed viable. What goal or target do you hope to achieve with your new product? For instance, in the example we mentioned above, where you’re creating an ecommerce shopping app, the most basic thing the app needs to do is allow customers to shop for and purchase items on a smartphone.

Consider the overall selling point of your product or service and decide what the “nice to haves” are, compared to the essential features. For instance, your AR app needs to allow people to interact with augmented digital content on a smartphone, but it may not need to work with all versions of the latest AR smart glasses.

2. Make a List of Features

Once you know the goal or purpose of your product, the next step is to make a list of features or capabilities you can rank according to importance. You can base your knowledge of what’s “most important” for your customers by looking at things like:

  • Competitor analysis: What do your competitors already offer in this category, and where are the gaps in their service or product?
  • User research: Which features or functionalities are most important to your target audience? How can you make your solution stand out from the crowd?
  • Industry knowledge: As an expert in your industry, you should have some basic understanding of what it will take to make your product “usable.”

3. Create Your Iterations

Once you’ve defined your most important features, the next stage is simply building the simplest version of your product. Build the item according to what you consider to be its most essential features and ask yourself whether it’s serving its purpose.

If your solution seems to be “viable,” you can roll it out to your target audience or a small group of beta testers to get their feedback and validate the offering. Use focus groups and market interviews to collect as much information as possible about what people like or dislike.

Using your feedback, you can begin to implement changes to your “minimum” viable product to add more essential features or functionality.

Understanding the “Minimum Viable Product”

Minimum viable products are evident throughout multiple industries and markets today – particularly in the digitally transforming world. For instance, Amazon might be one of the world’s most popular online marketplaces today, but it didn’t start that way. Instead, Jeff Bezos began purchasing books from distributors and shipping them to customers every time his online store received an order to determine whether the book-selling landscape would work.

When Foursquare first began, it had only one feature. People could check-in at different locations and win badges. The gamification factor was what made people so excited about using the service. Other examples include:

  • Groupon: Groupon is a pretty huge discount and voucher platform today, operating in companies all around the world. However, it started life as a simple minimum viable product promoting the services of local businesses and offering exclusive deals for a short time. Now Groupon is constantly evolving and updating its offerings.
  • Airbnb: Beginning with the use of the founders’ own apartment, Airbnb became a unicorn company giving people the opportunity to list places for short-term rental worldwide. The founders rented out their own apartment to determine whether people would consider staying in someone else’s home before eventually expanding.
  • Facebook: Upon release, Facebook was a simple social media tool used for connecting with friends. Profiles were basic, and all members were students of Harvard University. The idea quickly grew and evolved into a global social network. Facebook continues to learn from the feedback of its users and implement new features today.

Creating Your Minimum Viable Product

Your definition of a “minimum viable product” may not be the same as the definition chosen by another developer or business leader. The key to success is finding the right balance between viability – and the purpose of your product, and simplicity – or minimizing your features.

Start by figuring out what your product simply can’t be without, and gradually add more features as you learn and gain feedback from your audience. While it can be challenging to produce something so “minimalistic” at first, you need to be willing to release those small and consistent iterations if you want to leverage all the benefits of an MVP.

Suppose you can successfully define the meaning of the words “Minimum” and “Viable” simultaneously with your new product creations. In that case, the result should be an agile business, lean workflows, and better development processes for your entire team.

 

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The Case for Building More Dynamic Landing Pages

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According to Klipfolio research, users spend on average 52 seconds on a webpage. With minimal time to impress, you must consider how to best help your consumers understand what your product or service does and why they should care about it. It’s not enough to describe your value – great landing pages will go the extra step and show this as well.

One powerful method to do this is by providing a real-life, responsive teaser to show what your product looks like, how it works, and what value it can create. This means incorporating specific elements from your functional, responsive product into the landing page. However, this should be a “mini-product experience” that users can experiment with rather than a freemium version of your product. If done well, the dynamics will pay off in captivating users for longer, increasing their consideration time, and driving your conversion rate as a result.

Building more dynamic landing pages through product experience can change the game completely. These are some strategies to consider.

“Ask & Alter” for Greater Personalization

“Ask & alter” is valuable for services with multiple potential value propositions for different audiences. The simple fix here is to have a pop-up box that asks the visitor which profile they are (and alternatively a few more questions). You can then trigger the page to alter according to their input, ensuring a more customized experience and increasing their chance of conversion. By doing this, you’re taking the onus off the consumer to figure out what’s relevant to them, eliminating any potential confusion.

A great example of this is the Penn Foster University website. It has a developed UX optimized for organizations, high school degree seekers, and upskillers alike. Each has an entirely different, carefully designed interface, matching the diverse needs of visitors. For example, while a high schooler might enjoy browsing the career pathways section, an upskiller is likely to search specific career fields. Such distinction is key to consider, as intentional and strategic user experience can raise conversion rates by as much as 400%.

Real-Time Demos to Hook the User

Real-time demos mean that you take a full instance or version of your product that is clickable and responsive and embed it into the flow of your landing page. This way, the user can get a quick “test drive,” and you easily communicate the value that would otherwise be abstract or difficult for the user to imagine or even visualize. Additionally, users always want to know how a product could personally impact them, and live demos offer them a hands-on experience.

Companies incorporating live demos have proven the power to engage a user’s curiosity and create a strong link with their products or services. Notion, for instance, uses a “templates” section with pre-built pages that can be easily opened and browsed through without needing to register or download anything. This product’s beauty lies in the simplicity and efficiency it offers, rather than overwhelming a user with a self-promotional copy. Even a simple live demo like that can help build considerable trust in the product and encourage users to make a high-value purchase.

Calculators Provide Value

Despite their simplicity, calculators can increase audience engagement by 38%. Their main benefit is undoubtedly providing a personalized solution to users’ actual needs and expectations. ROI and savings calculators can be particularly interesting, especially when they speak of value that isn’t easy to calculate or when the user wouldn’t intuitively know that there are savings to be had by using a particular product.

Butter Payment, uses this tool very effectively. As its customers necessarily don’t know they have an involuntary churn problem that is worth solving for, it uses a calculator on its site to demonstrate the problem and enumerate the value-add to potential customers.

HubSpot, too, has mastered the tool: Its Ad ROI Calculator visually presents the results that its software can bring. Then, HubSpot’s interactive website grader directs the user towards its comprehensive marketing offerings. It is this graphic visualization that companies must adopt to communicate real value.

The Charm of Experiential Interaction

Interactive design is said to drive the responsiveness and real-time interaction of a site through the roof. By incorporating an interactive or experiential page, even if it’s not directly on your landing page, you can craft a unique experience aimed at leaving a lasting, meaningful impression of your product or service.

Calm’s “Do Nothing for two minutes” is a simple yet effective way to show users the value of meditation in their daily life and lead them to download the app.

But it works great for consumer products, too: Nike’s Digital Foot Measurement tool is another excellent feature, allowing users to “try shoes on” with their cameras and scan their feet for the right measurement through AR.

Videos are Attention Magnets

Considering that viewers absorb some 95% of the message while watching videos, compared to only 10% when reading text, there’s no reason why you should avoid incorporating videos into your landing pages. Beyond that, videos can be incredibly straightforward: Insert a graphic illustration or real imagery to explain the product, show the step-by-step process, and convey value with raw, unfiltered footage.

Calendly, for example, has various videos on its landing page, including a 56-second, upbeat, colorful clip showing how simple it is to get started with the product.

Guiding GIFs to Visualize Product Features

As small animations, GIFs represent the perfect middle ground between images and videos. They allow you to show users the value your product adds, providing an engaging glimpse into the actual interface. The small scope of GIFs is both a limitation and a benefit: You can only show a particular feature of your product but can also focus on triggering an exact user emotion.

Grammarly, a grammar correction tool, relies on GIFs to give users a taste of their UX. With a quick overview of the product’s functionality across popular platforms, including email and social media, users can see exactly how the product can make their everyday lives easier. And by incorporating GIFs into the right side of the landing page, the scrolling experience of the user isn’t disrupted.

Interactive product experiences can both entertain and tackle pain points, adding dynamics to an otherwise static page. Particularly when customizing based on user attributes, the key benefit of these features is that the users engaging with them are likely the same people interested in the paid product. To ensure that the product experience doesn’t directly compete with the primary offering, clearly differentiate it and guide the user towards a direct call to action.

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How to Use AR in Brand Experiences

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AR (Augmented Reality) continues to build as one of the most exciting technology innovations to appear in recent years. More accessible than virtual reality experiences, since no specialist headset is required, AR has quickly emerged as a crucial tool for building unique experiences.

Although interest in AR as a tool for customer interaction and experience has been growing, demand has skyrocketed in recent years. In addition, since the pandemic of 2020, companies no longer have the same in-person opportunities available to create meaningful relationships with customers.

To ensure a client is fully invested in your brand today, you need to find a new way of building that emotional link. As an immersive, experience-led solution for brand building, AR can improve a company’s chance of earning brand loyalty. What’s more, around 71% of consumers say they would shop more often if AR technology were available.

The question is, how do you develop your own AR branded experiences?

Creating Branded Experiences in AR

For an augmented reality experience to be effective, you need more than just the right technology; you need a strategy for how you’re going to engage, empower, and support your target audience.

The best AR branded experiences aren’t just multi-dimensional advertisements; they’re tools intended to engage, inform, and entertain your audience in a new, highly immersive realm. Before you can begin to work on your AR app, you need to think about what kind of branded experience you want to develop. Here are some excellent examples to get you started.

AR Try-Before-You-Buy Interactions

Globally, ecommerce sales are growing at an astronomical pace. Going forward, there’s no question that the digital landscape will become the new platform for shopping and transactions. But, unfortunately, there are some limitations when it comes to shopping online.

While the right website developer or designer can create a stunning site packed with information about a product or service, there’s only so much that a webpage can do. Delivering a truly immersive user experience for your target audience involves replicating the kind of in-person experiences they would get in a digital format.

The best example of this is the “try-before-you-buy” AR app. Most commonly seen in the clothing and beauty industries, this app allows customers to use AR filters to see what everything from a new hair color to a shade of lipstick might look like on them. The experience is highly accessible and engaging because it builds on customers’ familiarity with filters and similar effects on social media channels like TikTok and Instagram.

A popular example of an AR try-before-you-buy experience comes from Sephora, with the “Virtual Artist” application. Originally installed within the Sephora app in 2016, the technology uses Modiface to scan and track the eyes and lips of the customer using a smartphone camera. After that, the system can overlay eye-shadows, lipsticks, and other products, to give the customer idea of what they might look like in real-life.

As AR applications become more mainstream, new solutions are emerging for companies concerned about things like privacy. Consumers who don’t want to load their image into a system for try-before-you-buy experiences can still access the benefits of AR with the right tools.

For instance, ASOS created the new “See My Fit” service in 2020 to help customers shop for clothing during the pandemic. The solution allows users to see what clothing will look like on a model with a similar body type to their own. This helps to show shoppers how products realistically look in similar bodies while reducing the risk of returns.

ASOS certainly saw the benefit of this innovation, with an increase in revenues of around 24% in the six months leading to the end of February 2021.

AR for Product Catalogs and Visualization

We all remember what it was like to flick through the glossy pages of a magazine or catalog for our favorite stores. Unfortunately, in today’s digital age, these paper brochures are far from the most efficient tool for shopping. We need a more digital experience that allows us to select products, see what they will look like, and add them to our virtual baskets.

One excellent example of how companies can use AR to improve the overall shopping and visualization experience for customers comes from Home Depot. The brand was one of the first to upgrade its user experience strategy with a new Project Color application in 2015. Although this app might seem a little outdated by today’s standards, it’s still an excellent insight into what companies can do to improve their customer’s brand experience.

The Home Depot app used AR to scan a room and implement the color a customer chose for their walls into that space, considering things like furniture, shadow, and lighting, to allow for a more realistic insight. The app has updated significantly over the years to become increasingly immersive.

Visualizing products in a real, contextual space is hugely beneficial for a customer’s purchasing experience and perception of a specific brand. If your customer sees buying the right product from you as simple and convenient, they’re more likely to stick with your organization long-term.

The product catalog and visualization approach to AR in brand development has grown increasingly popular in the last two years, perhaps driven by the demand for more online shopping opportunities. In 2020, Wayfair announced the release of an updated version of its “View in Room” app, which now uses LiDAR technology to provide enhanced utility when shopping for home products.

According to Wayfair, the LiDAR technology and “RealityKit” software give customers a more authentic and realistic view, so they can make better decisions about what they want to buy. According to Apple, customers are 11 times more likely to buy an item of furniture if they have seen how it looks in their home using AR.

Creating Unique Brand Experiences

AR is one of the technology innovations in our current landscape, helping blur the lines between digital worlds and reality. In a future defined by the rise of the metaverse, AR could have a significant impact on how we spend our time in a more virtual world.

Already, companies are taking advantage of this, with things like virtual pop-up shops and temporary experiences intended to differentiate their brands. For instance, Machine-A, a London-based concept store, is usually committed to showcasing contemporary fashion designs.

When it became apparent that London fashion week for 2020 would be virtual, Machine-A came up with a virtual boutique enabled by AR. By scanning a QR code embedded into billboards and posters across London, users could enter the boutique virtually from their phones and experience the designs themselves.

The concept created by Machine-A has opened the minds of countless business brand teams and marketers to new methods of increasing engagement and awareness among customers. In a world where you can’t necessarily interact with your top customers in person, providing them with a new and immersive experience can be a great way to generate loyalty.

The companies more willing to invest in innovative solutions like AR are also more likely to stand out as innovators in their field. Other companies have experimented with similar “pop-up” experiences and unique ways to capture audience attention. For example, Burberry placed a QR code in a Harrods store, which customers could scan to visit a branded experience, where an Elphis statue walked around in their surroundings through the lens of their smartphone camera.

It’s even possible to use AR experiences to attract the attention of new audience groups. For instance, the retail brand, Pull & Bear launched an AR game created with Facebook to help the company reach the 90% of Gen Z customers who identify as “gamers.”

Provide New Levels of Customer Support

As many of today’s businesses know, memorable branding isn’t just about having the right image or website; it’s also about providing the correct level of customer service and support. Most purchasing and brand loyalty decisions made today are based on customer experience.

Providing customers with unique experiences to improve their shopping journey is sure to make your company stand out in the new digital age. But it’s also possible to go even further with AR in your brand CX strategy too.

Amazon Salon, for instance, the first bricks-and-mortar hair salon created by Amazon, was partially established to test new technology. The “point and learn” service, for example, allowed customers to point a product they were interested in on a display or shelf and immediately access educational content. Users could also scan QR codes to visit the product page on the QR site.

This helps customers immediately get to the product they want to buy without relying on input from human services agents. In a similar vein, AR could be an excellent way to onboard a customer, learning how to use a new product for the first time.

Imagine having a user’s manual your customer can enjoy scanning through, thanks to AR technology. All your customer needs to do is scan the QR code on the back of a product, and they can see the item they need to build or install coming to life in front of them. This reduces the risk of customers having to call for help from tech support and means clients can see the value in their purchases a lot faster.

Companies can embrace AR as a virtual learning experience, helping users collect information and learn how to do things through an immersive first-hand experience. This kind of immersive technology could help to make any brand stand out as more user-experience-focused. Even car companies could essentially provide their customers with a complete virtual HUD showing them how each button and dial on their dashboard works.

Upgrade Website Design

Perhaps the most common way companies will be using AR to create branded experiences today is by updating their website. You’ve probably already seen examples of AR being used in a host of retail sites, with new experiences designed specifically for the age of augmented reality.

360-degree images, for instance, allow customers to essentially “look around” a product, and see it from different angles, just like they would if they were looking at the item in-store. We can see an excellent example of this on the BMW build-your-own web page, where vehicle browsers can see their vehicles from every angle.

The 360-degree product viewing experience lets you check everything from the side molding to the sculpted edges in perfect detail.  

QR codes and app downloads can also allow customers to take their AR experience even further, looking at things like what life would be like behind the wheel of one of these virtually augmented vehicles.

As AR becomes more commonplace and the tools available for designers in this arena continue to expand, there will be even more opportunities available to bring AR into the website experience. Even essential website upgrades today might include allowing customers to upload pictures of themselves or their homes, then using augmented reality technology to implement parts of a product catalog into the space.

AR Virtual Events

Finally, when it comes to exploring all the unique ways you can build a better brand experience and excellent customer relationships with AR, it’s worth looking at the event space. The event landscape has struggled significantly over the last couple of years. The pandemic forced most live events to be canceled, and although the post-pandemic era holds new hope for upcoming in-person experiences, the landscape will be very different.

Going forward, most companies plan to avoid a complete shift back to in-person events by creating “hybrid” experiences and augmented reality events instead. Augmented and virtual reality tools allow customers to step into an event arena from wherever they are.

For instance, the Pot Noodle Unilever brand hosted a virtual alternative careers fair in AR, where people could use their phones to navigate through a range of graduate employer booths. The unique career fair experience was designed to replace the more common in-person interactions graduates might have as they approached the end of their education.

The custom-developed 3D booths featured a range of different employers, and students could tap on the booth screen they were interested in to see a video from each employer. As an added bonus, the connection to the Pot Noodle AR careers fair website meant that students could also instantly apply for any of the jobs they were interested in.

Similar events could help brands recreate some of the meaningful experiential experiences that their customers have been missing out on in the last couple of years. They could also act as a valuable tool for bringing together people in a hybrid event, where someone visiting an in-person demo table could scan a QR code to send virtual demonstrations of a product back to their team.

This would reduce the number of people who needed to be present in an event environment at any given time, reducing the risk of health issues.

Bringing Brands to Life with AR

In the new consumer landscape, brand relationships are more important than ever. As a result, customers are making more careful choices about who they purchase from, based on their understanding of that company’s values and differentiators.

Now that you won’t always have an opportunity to interact with customers in-person to earn their trust, AR could be the solution for a lot of companies in search of new engagement tools. All you need to do is figure out how you’ll leverage all the benefits AR can offer.

Will you be creating an app, building a new website with enhanced 360-degree photos, or designing in-person experiences? Hopefully, these examples have inspired you to start exploring your options.

 

Featured image via Unsplash.

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