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WordPress powers nearly 40% of all websites, thanks to its commitment to making publication possible for everyone, for free. Combined with premium plugins and themes, it’s possibly the ultimate tool for building attractive, unique, and feature-rich websites without any coding or design experience.

However, you do pay the price for this experience, with WordPress and its third-party products not always being built for performance – whether it’s page loading times or SEO.

Image optimization is a particularly big concern. Images are one, if not the largest, contributors to page weight, and it’s growing significantly by the year. So, while images are crucial for beautifying your website pages, they are also one of the biggest factors slowing it down.

In terms of image optimization, WordPress+Elementor brings very little to the table. WordPress core now comes with both responsive syntax and lazy-loading. Elementor itself also only comes with responsive syntax out-of-the-box. However, these are baseline techniques for image optimization that will deliver the bare minimum of improvements.

This means that, while Elementor makes it easy to design sweet-looking WordPress pages (with tonnes of creatively utilized images), you will probably pay the price when it comes to performance. But don’t worry. We will show you how to dramatically improve web performance by over 30 points on scoring tools like Google’s PageSpeed Insight

Why Optimize Your Elementor Images with ImageEngine?

In general, image CDNs use various techniques to get image payloads as small as possible and deliver image content faster, all while minimizing the visual impact. ImageEngine is no different in that regard.

Firstly, ImageEngine, when used in auto mode, will apply all of the following optimizations that web performance tools like Google’s PageSpeed Insight recommend. For example:

  • Properly size images – ImageEngine automatically resizes images for optimal size-to-quality ratios depending on the screen size of the user device. ImageEngine supports Retina devices.
  • Efficiently encode images – Applies different rates of compression depending on the PPI of the user devices. For example, ImageEngine adapts and more aggressively compresses on higher PPI devices without losing visual quality.
  • Next-gen format conversion – Automatically converts images to the optimal next-gen format according to the browser, device, or OS. ImageEngine can convert images to WebP or JPEG-2000 as well as GIFs to MP4 or WebP.  AVIF is also available in a manual directive mode.
  • Strip unnecessary metadata

While these features are standard for most image CDNs, ImageEngine is unique for its use of WURFL device detection. This gives ImageEngine much deeper insight into the user device accessing a website page and, by extension, its images. Using the screen size, resolution, PPI, etc., ImageEngine can make more intelligent decisions regarding how to reduce image payloads while maintaining visual quality.

This is why ImageEngine brands itself as an “intelligent, device-aware” image CDN and why it can reduce image payloads by as much as 80% (if not more).

ImageEngine also provides a proprietary CDN service to accelerate image delivery. The CDN consists of 20 globally positioned PoPs with the device-aware logic built-in. This allows you to deliver image content faster in different regions while also serving images straight from the cache with a ~98% hit ratio.

ImageEngine also supports Chrome’s save data setting. If someone has a slow connection or has activated this setting, ImageEngine will automatically compress image payloads even more, to provide a better user experience on slower connections.

How to Use ImageEngine with WordPress and Elementor

If you’re using WordPress and Elementor, then chances are you want to spend as little time on development and other technicalities as possible. Luckily, ImageEngine is a highly streamlined tool that requires little to no effort to integrate or maintain with a WordPress site.

Assuming you already have a WordPress website with Elementor, here are the step-by-step instructions to use ImageEngine:

  1. Go to ImageEngine.io and sign up for a 30-day free trial.
  2. Provide ImageEngine with the URL of the website you want to optimize.
  3. Create an account (or sign up with your existing Google, GitHub, or ScientiaMobile account).
  4. Provide ImageEngine with the current origin where your images are served from. If you upload images to your WordPress website as usual, then that means providing your WordPress website address again.
  5. Finally, ImageEngine will generate an ImageEngine delivery address for you from where your optimized images will be served. This typically takes the form of: {randomstring}.cdn.imgeng.in. You can change the delivery address to something more meaningful from the dashboard, such as myimages.cdn.imgeng.in.

Now, to set up ImageEngine on your WordPress website:

  1. Go to the WordPress dashboard and head to Plugins -> Add New.
  2. Search for the “Image CDN” plugin by ImageEngine. When you find it, install and activate the plugin.

  1. Go to Settings -> Image CDN. OK, so this is the ImageEngine plugin dashboard. To configure it, all you need to do is:

a. Copy the delivery address you got from ImageEngine above and paste it in the “Delivery Address” field.

b. Tick the “Enable ImageEngine” box.

That’s literally it. All images that you use on your WordPress/Elementor pages should now be served via the ImageEngine CDN already optimized. 

ImageEngine is largely a “set-it-and-forget-it” tool. It will provide the best results in auto mode with no user input. However, you can override some of ImageEngine’s settings from the dashboard or by using URL directives to manipulate images.

For example, you can resize an image to 300 px width and convert it to WebP by changing the src attribute like this:

<img src="https://myimages.cdn.imgeng.in/wp-content/uploads/2021/03/banner-logo.png?imgeng=/w_300/f_webp">

However, use this only when necessary, as doing so will limit ImageEngine’s adaptability under different conditions.

What Improvement Can You Expect?

Let’s see what results you can expect from using an image CDN to improve your page loading times.

For this, I created two identical WordPress pages using the Elementor theme. The one page purely relied on WordPress and Elementor, while I installed and set up ImageEngine for the other. The page had some galleries as well as full-size images:

The pages used many high-quality images, as you might expect to find on a professional photography gallery, photography blog, stock photo website, large e-commerce site, etc. I then ran page performance tests using Chrome’s built-in Lighthouse audit tool, choosing scores representing the average results I got for each page.

For thoroughness, I tested both the mobile and desktop performance. However, I focused on the mobile results as these showcase more of the image CDN’s responsive capabilities. Mobile traffic also accounts for the majority share of internet traffic and seems to be the focus for search engines going forward.

So, first of all, let’s see the mobile score for the page without ImageEngine:

As you can see, there was definitely a struggle to deliver the huge amount of image content. Google has shown that 53% of mobile users abandon a page that takes more than 3s to load. So, clearly, this page has major concerns when it comes to user experience and retaining traffic.

The desktop version fared much better, although it still left much to be desired:

When digging into the reasons behind the slowdown, we can identify the following problems:

Most of the issues related somehow to the size and weight of the images. As you can see, Lighthouse identified a 3.8 MB payload while the total image payload of the entire page was close to 40 MB.

Now, let’s see what kind of improvement ImageEngine can make to these issues by looking at the mobile score first:

So, as you can see, a major improvement of 30 points over the standard WordPress/Elementor page. The time to load images was cut down by roughly 80% across the key core web vital metrics, such as FCP, LCP, and the overall Speed Index.

In fact, we just reached that critical 3s milestone for the FCP (the largest element on the visible area of the page when it initially loads), which creates the impression that the page has finished loading and will help you retain a lot of mobile traffic.

The desktop score was also much higher, and there was further improvement across the key performance metrics.

If we look at the performance problems still present, we see that images are almost completely removed as a concern. We also managed to bring down the initial 3.8 MB payload to around 1.46 MB, which is a ~62% reduction:

An unfortunate side effect of using WordPress and WordPress plugins is that you will almost inevitably face a performance hit due to all the additional JavaScript and CSS. This is part of the reason why we didn’t see even larger improvements. That’s the price you pay for the convenience of using these tools.

That being said, the more images you have on your pages, and the larger their sizes, the more significant the improvement will be.

It’s also worth noting that lazy-loaded images were loaded markedly faster with ImageEngine if you quickly scroll down the page, again making for an improved user experience.

Thanks to its intelligent image compression, there was also no visible loss in image quality, as you can see from this comparison:

Conclusion

So, as you can see, we can achieve significant performance improvements on image-heavy websites by using the ImageEngine image CDN, despite inherent performance issues using a CMS. This will translate to happier users, better search engine rankings, and an overall more successful website.

The best part is that ImageEngine stays true to the key principles of WordPress. You don’t have to worry about any of the nuts and bolts on the inside. And, ImageEngine will automatically adjust automation strategies as needed, future-proofing you against having to occasionally rework images for optimization.

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The post Create Beautiful WordPress Pages with Optimized Images Using Elementor and ImageEngine first appeared on Webdesigner Depot.


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In the wake of COVID, video streaming is no longer a fun diversion. Organizations are depending on it to keep their workforce moving… and parents are counting on it to keep their kids from going into all-out rebellion mode during lockdowns. We’re all familiar with the hiccups we experience using streaming platforms, so the application of Deep Learning to video encoding and streaming promises to be an interesting frontier. 

Convolutional Neural Networks (CNNs) are a form of Deep Learning – machine learning designed to mimic the human brain by creating multiple layers of ‘neuron’ connections based on weighted probabilities – that is commonly used in image recognition. Each neuron represents a combination of features from a dataset, which are activated for prediction through sigmoid, threshold and rectifier functions. 

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When you think of installing analytics, you probably reach for Google Analytics. And you wouldn’t be alone. The platform’s tight integration with SEO and the implication that using Google products is beneficial to ranking means that Google Analytics is the most commonly installed analytics solution globally.

Google Analytics isn’t a bad choice: it’s free, it’s fairly comprehensive, and it does indeed tie most SEO efforts up with a nice bow.

But Google Analytics is also slow, extremely bad for privacy — both yours and your users’ — and for many people, it’s too unwieldy, having grown organically over the years into a relatively complex UI.

Some alternatives are fast, privacy-friendly, and geared towards different specialisms. Today we’re rounding up the best…

1. Heap

Heap is an event-based analytics platform. That means you can tell not just how many people visited your site but what actions they took when they were there. This isn’t a unique proposition, but Heap is one of the best implementations.

Heap offers an auto-track tool, which is ideal for new installations because you can get up and running immediately and fine-tune the details later. That makes it great for startups, although it’s also the choice of major corporations like Microsoft.

Heap’s free plan includes 60k sessions per year and 12 months of data history, but when you outgrow that, the business plans start at $12,000/year.

2 ChartMogul

ChartMogul is geared towards SaaS that offer subscription plans, staking a claim as the world’s first subscription data platform.

Services like Buffer and Webflow use ChartMogul to monitor their revenue and analyze the ROI of changes to their features, design, and user experience.

Ideally suited for startups, ChartMogul pricing is based on monthly recurring revenue; it has a free plan for up to $10,000 MMR; after that, pricing starts at $100/month.

3. Fathom

Fathom is an awesome, privacy-first analytics solution. It offers a simple dashboard and is ideal for anyone looking for simple analytics information to verify business decisions.

Fathom is ideally suited to freelancers, or entrepreneurs with multiple projects, as it allows you to run multiple domains from a single account. Fathom is entirely cookieless, meaning you can ditch that annoying cookie notice. It’s GDPR, ePrivacy, PECR, CCPA, and COPPA compliant.

There’s a seven-day free trial; after that, Fathom starts at $14/month.

4. FullStory

FullStory is designed to help you develop engaging online products with an emphasis on user experience.

FullStory is a set of tools, making it ideal for large in-house teams or in-house teams working with outside agencies or freelancers. It pitches itself as a single source of truth from which everyone from the marketing department to the database engineers can draw their insights, helping digital teams rapidly iterate by keeping everyone in the same loop.

FullStory uses AI to track and interpret unexpected events, from rage clicks to traffic spikes, and breaks those events down to a dollar-cost, so you can instantly see where your interventions will have the most impact.

There’s a free plan for up to 1k sessions per month; once you outgrow that, you need to talk to the sales team for a quote.

5. Amplitude

Amplitude has one of the most user-friendly dashboards on this list, with tons of power behind it. For project managers trying to make science-based decisions about future development, it’s a godsend.

The downside with Amplitude is that to make the most of its powerful data connections, you need to pump a lot of data in. For that reason, Amplitude is best suited to sites that already have a substantial volume of traffic — among those customers are Cisco and PayPal.

Amplitude provides a free plan, with its core analytics and up to 10m tracked actions per month. For premium plans, you have to contact their sales team for a quote.

6. Mixpanel

Mixpanel is a little bit more than an analytics program, aiming to be a whole suite of web tools it has ventured into split testing and notifications.

Mixpanel is laser-focused on maximizing your sales funnel. One look at the dashboard, and you can see that Mixpanel, while very well designed, has too many features to present them simply; Mixpanel is ideally suited to agencies and in-house development teams with time to invest — you probably want to keep the CEO away from this one.

Mixpanel has a generous free plan for up to 100k monthly users, with its business plans starting at $25/month.

7. Mode

Mode is a serious enterprise-level solution for product intelligence and decision making.

Ideally suited to in-house teams, Mode allows you to monitor financial flow and output the results in investor-friendly reports. You can monitor your entire tech stack and, of course, understand how users are interacting with your product. Wondering who handles the analytics for Shopify? That would be Mode.

Mode has a free plan aimed at individuals, but this tool’s scope is really beyond freelancers, and the free plan’s only likely to appeal to high-price consultants and tech trouble-shooters. For the full business plan, you need to contact Mode’s sales team for a quote.

8. Microanalytics

Microanalytics is a relatively new analytics program with a lightweight, privacy-focused approach.

Microanalytics provides a simple dashboard with acquisitions, user location, technology, and the all-important event tracking to monitor user behavior. Microanalytics is compliant with the web’s most stringent privacy laws, including GDPR, PECR, and CCPA. The tracking code is just 1kb in size, meaning that you’ll hardly notice its footprint in your stats.

Microanalytics is free for up to 10k pageviews/month; after that, the monthly plan starts at $9.

9. GoSquared

GoSquared is another suite of tools, this time aimed at SaaS. Its primary product is its analytics, but it also includes live chat, marketing tools, and a team inbox.

If you’re tired of comparing multiple tools to help make the most of your startup, GoSquared kills several birds with one stone. Perhaps most importantly, if you’re beginning to build a team and don’t have any engineers onboard yet, GoSquared has an award-winning support team and an idiot-proof setup process.

GoSquared has a free plan that’s fine for evaluating the suite and integrating data from day one. As you begin to grow, paid plans start at $40/month.

10. Segment

Segment is a little different from the other analytics tools on this list; Segment is a layer that sits between your site and your analytics. It integrates with many of the tools on this list.

There are several benefits to this approach. The main one is that different teams within your enterprise can access analytics data in a form that suits them — designers can access complex data, and management can stick to revenue flow. It also means that you can switch analytics programs with a single setting in Segment and even migrate historical data into new apps. If you’re an enterprise that wants to future-proof its customer intelligence gathering, Segment is worth considering.

Segment is trusted by some of the web’s best-known names, from IBM to Levis, and…ahem…Google.

Segment is free for up to 1k visitors per month, and after that, the team plan starts at $120/month.

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As human beings, we like to think that we’re rational creatures.

We tell ourselves that we make our decisions based on fact and logic. However, that’s rarely the full truth. As much as we try to make choices guided by rationality, the truth is that we’re often highly emotional people, driven by the way that things make us feel.

So, what does that mean for a website designer?

Though designing a functional and logical website is important, it’s crucial not to forget about the emotional impact of each interaction that your customer has with the sites that you build.

Sites that don’t elicit any kind of emotional response aren’t just boring; they’re forgettable.

A forgettable website is poison to any website designer’s portfolio.

That’s why we’re going to introduce you to some easy ways to use emotion in your designs this year.

Getting to the Bottom of Emotion in Web Design

First, you need to understand the part that emotion plays in user decisions.

Don Norman’s book Emotional Design says that there are many things that designers can do to make their designs more emotional. Even something as simple as focusing on the aesthetic impact of your website can make it more likely that you’ll reach your audience on an emotional level.

One important thing to remember about emotional design, is that it’s not just about making your customers feel good. Emotion can be both positive and negative. Sometimes negative emotion is more impactful than positive feelings – it all depends on the kind of site you’re trying to create.

A website selling health products to customers needs to make that audience feel comfortable and confident that they’re buying a trustworthy item. However, it may also need to trigger small feelings of worry or concern in the audience about what might happen if they don’t buy.

Knowing how to walk that balance between positive and negative feelings is how a designer takes a simple website design and turns it into something incredible.

So, where do you get started?

Step 1: Use Visual Elements to Trigger Emotion

Visual elements are one of the easiest points to get started with when you’re designing for emotion. That’s because visuals are fantastic at drawing out feelings.

An animation can create an emotional connection with your audience by helping them to understand how your product works or making them laugh when they land on your page. A genuine photograph of your team working together can inspire trust and feelings of affinity.

One of the most common visual elements used to trigger emotion is color.

Shades like blue and green in the digital design world are more likely to drive feelings of calmness and comfort. On the other hand, red and yellow often encourage feelings of enthusiasm and happiness.

The way that you use color can make a massive difference to how users feel when they arrive on a website. For instance, the Barclay’s website would have been pretty boring if it was just a basic black and white screen. However, a banking site can’t afford to go over the top with animations or illustrations in most cases, as this can detract from its professional image.

Adding small patches of blue in a way that complements the brand’s color palette is a great way to generate feelings of trust. Combined with the image of a genuine real-life person, and calm tones, the bank instantly presents itself as something approachable and honest.

At the same time, the clear hierarchical layout of the bank’s website, with an easy-to-follow navigation bar, easy-to-read font, and clear headings and buttons comfort the customer. Users get exactly what they expect when they come to a financial website, and that makes users feel as though they’re in the right place.

Step 2: Create Engaging and Emotional Interactions

Visual elements are a great way to embed emotion into digital design. However, they’re just the first step. The emotional aspects of your web design choices should also appear throughout the interactions that customers have with the website.

A good interaction on a website or app needs to be simple and straightforward enough that users feel comfortable taking the next step in their journey. However, it also needs to drive the right emotional response from users too.

For instance, when you sign up for a free account trial from Box.com, you don’t just get a form full of information that you need to fill out.

Next to the form, you also get information about what you’re signing up for, complete with small checks next to each of the free features you’re getting. This helps to put the customer’s mind at ease and remind them that they’re in the right place.

The use of a box, including discount information next to the sign-up form also helps to make the interaction more emotional, by reminding customers that they’re getting something for free.

Every time a customer interacts with a website, there’s another opportunity to engage them on an emotional level. On the Firebox website, when a customer adds something to their cart, there’s a small animation on the cart icon that informs them that something is waiting for them.

When they click through to the checkout, they get instant information, including what they can do to “gift wrap” their item, and buttons showing the various payment options available.

Whenever you’re designing a page for a website, whether it’s the checkout page, a product page, or something else entirely, think about the interaction that the visitor is having at that moment. How can you ensure that each customer feels more comfortable, delighted, informed, or engaged?

Step 3: Leverage Microcopy and Detail to Express Emotions

Visuals are an excellent way to express emotions.

However, they’re not the only option.

As a designer, you’ll need to think about how you can combine web design with the use of microcopy to connect with customers on a deeper level.

Rather than drawing attention to tedious, dull, or impersonal instructions, notifications, and error messages on a site, how you can you make sure that everything on the website delivers the same emotional impact?

The simple addition of a tiny illustration is enough to provide a much more emotional experience to customers. Compelling micro copy and illustrations on 404 pages can also strengthen the connections that customers have with the sites they visit.

Just look at how Google added a dinosaur game to the page that customers are sent to when they don’t have an internet connection.

The right micro copy and interactions can instantly transform even a negative experience, like not being able to connect to the internet, into something emotionally engaging and positive.

When it comes to making an emotional connection between your customer and their end users, web designers need to remember that often the smallest details can make the biggest differences. Little extra features, like implementing a way for customers to have fun when their internet connections aren’t working, are the things that make websites more memorable from an emotional perspective.

Don’t Choose Emotion Over Functionality

Although emotional impact can be an essential aspect of a fantastic website design, it’s important not to get carried away. Adding too much to a website in the form of little extra graphics and unique interactions could end up weighing down a site and making it slow to load.

Although it’s valuable to think about how every interaction an end-user has with a website will make them feel, it’s important not to overlook the basics of web design when you’re at it. You’ll still need to ensure that the finishing design is easy to use, engaging, and attractive.

Pay attention to the basics of user experience design, and make sure that the extra emotional elements you’re infusing into your sites aren’t going to damage the experience that end-users get.

If you can get the blend right between emotional impact and functionality, then you could create the kind of website that audiences will never forget.

It pays to implement emotion into your design portfolio.

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Web developers have been the bedrock of any company’s business strategy for some time, and the industry is continuing to thrive and grow at a rapid pace. This is why it’s surprising that it is so lacklustre when it comes to diversity.

A recent study revealed 80% of those in the design industry are male, and more specifically 79% within the field of web design. According to WISE, just 23% of the people working in STEM roles (Science, Technology, Engineering and Maths) are female and women currently account for just 15.8% of the UK’s current generation of engineering and technology graduates.

Why the Lack of Diversity in Web Design?

The main reason for this, as cited by the Organisation for Economic Co-operation and Development (OECD) found that women still lack the confidence to pursue these careers, despite their school results being as good as (or better) than their male counterparts. Research has found that the professional and technical services sector has the fourth-highest gender pay gap of all UK industries. If more women were to join these higher-paid sectors it could help reduce the gender pay gap as a whole, as well as help female economic empowerment.

This division is seen in ethnic minority groups too. The numbers for BAME (Black, Asian, Minority Ethnic) employees in the British tech industry are unknown but is estimated by the British Computer Society to be at 1-2%, a ridiculously low number in this day and age. This is why groups and organisations are cropping up designed to promote an industry that reflects all of society rather than one part of it. Here are some of the organisations to pay attention to who are bridging the diversity gaps in web design.

Girls Who Code

Girls Who Code are working to create opportunities for women within tech, aiming to deepen their computer science skills and confidence. They run a range of programs designed to equip women with the necessary computing skills to pursue opportunities in the field and to give chances that are often shunned due to society. Founder Saujani states that women are socialized to seek perfection, and this is something that needs to be overcome. One way to break that mentality at an early age, she says, is coding:

[Girls] walk into these classrooms and they feel like they will never be good at it, and when they learn how to create something, whether it’s a website or app, it changes their mindset and they stop giving up

Adobe Design Circle

Adobe Design Circle is another initiative aiming to introduce all members of society to design. They want to create more visibility for design as a viable career path for anyone that might be considering it, and to help with youth entering the field. This is opening the opportunities of working in tech and web to aspiring designers at a young age who aren’t necessarily yet conditioned by the pressures of society and showing them it can be a realistic career path.

They have their own scholarships and mentoring initiative to support these goals too. The faces behind the team of Adobe Design Circle range through multiple ethnicities and have a fairly even male-female divide. This equal representation alone is inspiring. One of Adobe’s core missions is to offer youth the opportunity to learn and express themselves through creativity and technology, regardless of their economic or cultural backgrounds. With this they specifically encourage applicants of all backgrounds to apply and offer many other opportunities from mentoring to internships.

Ladies that UX

Ladies that UX are a collaborative community of women in UX aiming to “support each other, push the UX boundaries and promote female skill and talent.” It is a European-based initiative where each city involved runs slightly different events and groups decide together what they would like to get from their meetups. They assist each other with UX challenges, discuss topics, and brainstorm ideas. Ladies that UX was created in 2013 by Georgie Bottomley and Lizzie Dyson with the aim of bringing together women in the industry, offering support and creating connections around the world.

Xuntos

Xuntos is aiming to create the largest community of ambitious and talented individuals from under-represented groups in the technology industry. It works to nurture university students and recent graduates that are often overlooked in the tech industry by the means of educational workshops, university hubs, events and an active community. The very name “Xuntos” is a Galician word which means “together” and this is their most important factor. They want people to realise they are not alone and just because the representation isn’t there, doesn’t mean their capabilities aren’t.

Colorintech

Colorintech is a non-profit organisation that was founded in 2016. It aims to close the gap and shorten the learning curve, with a strong community designed to help each other. The company was founded by Silicon Valley tech executive Dion McKenzie and ex-Googler Ashleigh Ainsley after they became frustrated at the few black individuals in the field. Since its inception 30,000 students, professionals, volunteers and tech companies have been impacted by their work, and over 450 minorities graduated from their programs in 2019 alone.

UKBlackTech

UKBlackTech are on a mission to create the most diverse tech sector in the world. Their aim is to encourage more ethnic minorities to enter the UK’s technology workforce and make an impact. To help with this, they design and implement different initiatives to help them get employed and retain employment, put on bespoke events that target aspects such as specific job roles or tech topics and promote different opportunities for members to apply to.

Witty Careers

Witty Careers was created with the aim to support women from black and ethnic minority backgrounds in the UK and equip them with the skills to build a career in the tech industry. They run different practical skills workshops and events which in the past have included visits to a Microsoft store, Uber, and Pivotal. They open doors for communications, networking and future career prospects for those in the minority. They also have a handy range of resources designed to help you get into the career you want. From CV writing advice to industry insights, they are all free of charge.

Featured image via Unsplash.

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Even at work, it’s all about who you connect with.

Malcolm Gladwell famously shed light on the role of ‘connectors’ in his best selling book The Tipping Point. He regarded connectors as, obviously, people who know a lot of people, but more importantly, people who can connect different worlds and spot things in one world that can be applied in another.

Or as Gladwell himself said, "connectors are people who link us up with the world. People with a special gift for bringing the world together."

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