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Optimisation des lignes d'objet d'email et mobile avec AI et ML

Les entreprises peuvent désormais optimiser leurs lignes d’objet d’email et mobile grâce à l’intelligence artificielle et au machine learning. Une nouvelle ère de marketing commence !

Méthodologie

Architecture

La ligne d’objet et les titres des e-mails et des notifications push jouent un rôle important dans la détermination des taux d’engagement. La communication numérique nécessite la compétence de la conception de lignes d’objet convaincantes et de titres de notifications push concis qui captent l’attention de l’utilisateur. Les marketeurs conçoivent des lignes d’objet en fonction du ton du message à transmettre et du public cible visé. En «enseignant» efficacement cette compétence et en l’optimisant pour la communication numérique, les modèles d’IA générative offrent une avenue passionnante pour automatiser ce processus. L’article examine quelques approches pour créer des lignes d’objet et des titres de notifications push efficaces tout en les combinant avec des modèles classiques d’apprentissage automatique pour prédire les taux d’ouverture avec l’IA générative (Large Language Models).

Il ne s’agit pas seulement de créer des lignes d’objet accrocheuses que les LLM peuvent facilement générer avec le bon déclencheur. L’objectif est de générer un candidat idéal pour le contexte et le contenu qui incitera le destinataire à cliquer et à afficher le message. Les modèles d’apprentissage machine (ML), en particulier les algorithmes de forêt aléatoire, peuvent prédire avec une grande confiance la probabilité qu’un destinataire clique sur un message s’ils sont correctement formés. En combinant les LLM avec des modèles ML prédictifs, il est possible de générer des lignes d’objet et des titres de notifications push de haute qualité. Voici quelques moyens possibles.

La première approche consiste à entraîner un modèle ML prédictif sur un jeu de données historiques. Le modèle apprend à prédire le taux d’ouverture en fonction des caractéristiques telles que le sujet, le contenu et le public cible. Une fois le modèle formé, il peut être utilisé pour générer des lignes d’objet et des titres de notifications push optimaux pour chaque message. La seconde approche consiste à entraîner un modèle ML prédictif sur un jeu de données historiques tout en utilisant un modèle LLM pour générer des lignes d’objet et des titres de notifications push. Le modèle ML apprend à prédire le taux d’ouverture en fonction des caractéristiques telles que le sujet, le contenu et le public cible, tandis que le modèle LLM génère des lignes d’objet et des titres de notifications push optimaux pour chaque message. Enfin, la troisième approche consiste à entraîner un modèle ML prédictif sur un jeu de données historiques tout en utilisant un modèle LLM pour générer des lignes d’objet et des titres de notifications push optimaux pour chaque message. Le modèle ML apprend à prédire le taux d’ouverture en fonction des caractéristiques telles que le sujet, le contenu et le public cible, tandis que le modèle LLM génère des lignes d’objet et des titres de notifications

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Finding a good web design agency is challenging, especially if you’re doing it for the first time. With so many options, it’s challenging to determine which best meets your needs.

The obvious place to start looking for a web design agency is by asking friends, family, and colleagues for personal recommendations, but bear in mind that they may not be qualified to judge your options objectively, and you’ll need to carry out due diligence on any web design agency recommended to you.

The process of researching and evaluating different design agencies can be time-consuming and complex. To make it easier, you must start with a clear understanding of your goals and expectations.

Begin by making a long list of web design agencies and freelance designers that might fit the bill. Then whittle it down to a shortlist by discounting anyone whose portfolio you don’t like — while design is about more than just subjective opinions, it’s also vital that you end up with a website you like and are proud to show off as part of your brand identity.

Now you have your shortlist, there are several key questions to pose to each potential candidate to ensure that they are the right fit for you. Here are the ten questions you should be asking to put you on track to finding your perfect website design partnership.

1. What types of website design services do you offer?

The first thing to realize is that there are many different kinds of websites, and as such, there are also many different kinds of website design services.

The types of website design services offered by web design agencies range from basic site creation to complex ecommerce solutions.

Basic web design services usually include developing and implementing a CMS (Content Management System) such as WordPress, Joomla, or Craft. Agencies may also provide more advanced services such as custom website design, SEO optimization, and web hosting.

Different agencies and freelancers specialize in various types of sites, so you must compare their solutions with your requirements.

2. Do you have any case studies of past projects I can review?

Experience matters when choosing a web design agency. Ask potential candidates about the years they have been in business and the types of projects they’ve worked on. New doesn’t necessarily mean low quality — plenty of great agencies are founded by experienced designers whose portfolios are owned by their previous employers.

However, it is easier to ensure a web design agency is a good fit for your project if you can review case studies of previous jobs. Case studies will provide valuable insights into their approach and techniques and how successful their clients have been.

3. Where are you based?

When it comes to web design agencies, there are pros and cons to hiring a local or remote team. On the one hand, working with a local agency can provide many advantages, such as in-person interaction and access to their resources. On the other hand, working with a remote team may offer greater flexibility, cost savings, and access to a global talent pool.

It’s essential to ask about an agency’s location to understand their services’ advantages and disadvantages.

Effective team communication is essential for any project, so you should check the working hours of any agency you select — you don’t want to wait overnight for answers to urgent queries.

4. Do you specialize in any particular industries or platforms?

Web design agencies may specialize in various industries and platforms, depending on the specific needs of their clients. For example, some might specialize in ecommerce solutions such as Shopify or WooCommerce, while others might focus on frameworks such as Vue or React.

Additionally, web design agencies may specialize in creating custom websites for specific industries, such as healthcare or finance.

Suppose you can locate a web design agency with previous experience developing websites for clients similar to you. In that case, they will be better placed to anticipate challenges specific to your project.

5. What is your process for designing websites?

Before hiring a web design agency, it’s essential to understand their approach to website design. For example, some agencies may take a more traditional “design and build” approach where they create the entire site from start to finish, while others may prefer to work with an existing template and make customizations.

Some design agencies use a traditional waterfall approach, while others adopt an agile methodology. Waterfall is a sequential process in which each step happens in isolation, whereas agile is an interactive approach with frequent testing and feedback.

Knowing how an agency prefers to work will help you establish realistic expectations about how they will integrate into your company culture.

5. Do you offer any additional services, such as SEO or hosting?

Website design agencies may offer a range of additional services, depending on the needs of their clients. Beyond website design and development, many agencies also provide SEO (search engine optimization) and web hosting services.

All reputable web design agencies will ensure that your website meets the minimum standard for technical SEO. But some agencies will also adapt your content to incorporate keywords and phrases related to your industry to help you increase website traffic once the site is launched.

When it comes to web hosting, your web design agency will help you choose the best type of hosting for your needs, but some agencies also provide hosting and will set up and manage a server for you.

6. How will the project be managed, and what is your timeline for completion?

When it comes to website design projects, timeline management is critical to ensure that your new website is delivered on time and within budget. Managing a website project requires careful planning and execution to keep everything on track.

You should also ask how the project will be managed throughout its lifecycle so that you can schedule your in-house timetables.

7. What type of maintenance can I expect after launching the website?

Launching your new website begins a long-term relationship with your web design agency. It’s essential to ask about their post-launch support process to ensure you have all the help and guidance you need. The agency should be able to provide comprehensive maintenance services such as bug fixing, content updates, and security checks.

Additionally, you should understand the process for making changes and requests after the website launch. Find out how quickly they can respond to your inquiries and the cost of any needed updates. This will help you plan your budget accordingly and avoid any unexpected fees.

9. How much will the project cost?

Speaking of costs, it’s vitally important to establish ballpark figures before you shortlist an agency. Like any industry, there is a wide range of different price points, dependent not just on the project but the marketability of the web design agency.

Make sure you ask for a comprehensive quote that outlines all the costs involved. Ask for a payment schedule so you know how much you’re expected to pay upfront. Check on any additional fees, such as maintenance or hosting.

Never adjust your project to secure a web design agency outside your budget. If you can’t afford a particular provider, strike them off your shortlist and move on to the next candidate.

10. What do you need from me?

As a client, there are several steps you need to take to ensure that your website design project runs smoothly. You will need to supply a detailed brief if nothing else.

You should be prepared to schedule regular feedback sessions so your agency can stay on track. You’ll probably need to supply brand materials such as logos, style guides, and any text, images, and videos you want to be included. The agency may want you to sign a contract, agree on a payment schedule, and pay an initial deposit.

Conclusion

Hiring a web design agency is challenging, especially if you don’t have the technical knowledge to assess an agency’s past work objectively.

By asking the questions above, you’ll get a solid sense of what the company is like to work for, how well they fit your corporate culture, and whether their proposed solution is within your budget.

The more questions you ask, the better informed you’ll be, and the more likely your website design project will succeed. Good luck!

 

Featured image via Pexels.

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WordPress 6.0 has been released, and another niche jazz musician will be enjoying extra Spotify royalties next month.

WordPress 6, named for latin-jazz musician Arturo O’Farrill, is the realization of a change of direction the WordPress Foundation adopted several years ago.

All versions of WordPress now power around 42% of the web. That’s approximately 810,000,000 sites. If you looked at each site for a single second, without pausing to blink, it would take you over 25 years to see the home page of each one — of course, if you factor in how long a typical WordPress site takes to load it would take well over a century.

Some people (i.e., me) have been predicting the decline of WordPress for so long that sooner or later, we were bound to be correct. And, despite its astonishing reach, there are some signs that its market share may now be in decline. Even the W3C abandoned it in favor of Craft.

Of the 1,930,000,000 sites that currently make up the web, only around 400,000,000 are active. WordPress’s long-term dominance, coupled with a stalling market share, means that a disproportionate number of abandoned sites are WordPress. With site builders like Wix, Squarespace, and Shopify taking huge chunks of WordPress’ share of new sites, WordPress is facing something of a cliff edge.

What the ill-informed naysayers (i.e., me) hadn’t counted on was that WordPress had already seen the writing on the wall and formulated a plan…

WordPress’s problem has always been its legacy code; supporting out-of-date ideas and a spaghetti-like codebase has meant a great deal of work to do anything new. As a result, the last few releases have seen great ideas stifled by labored implementation. Even the most loyal WordPress user has to admit that Gutenberg, while filled with potential, doesn’t work the way it should. However, with WordPress 6, all the work may be starting to pay off.

With version 6, the block editor in WordPress is starting to feel like a design tool that, if not perfect, is at least usable. Editing content no longer feels like you’re fighting against the UI. Most importantly, the bar for creating a site is much, much lower. WordPress 6 also offers improved performance and accessibility, both areas that have traditionally been lacking. Security is still something of an issue, but that is mainly due to the ROI for hackers that massive market shares generate.

WordPress, it seems, has arrived at two conclusions: its main competition isn’t other CMS but other site builders. To maintain its market dominance, it needs to cater not to professionals but to amateurs.

Don’t get me wrong; the WordPress ecosystem will benefit from WordPress 6, at least reputationally. New sites run by amateurs eventually become established sites run by, if not professionals, then at least knowledgeable amateurs.

OK, so WordPress probably isn’t a good choice for enterprise sites. And there are certainly better options for ecommerce. And as for SEO, well, probably best not mentioned.

But in WordPress 6, we have a free, open-source site builder that lowers the bar for making a new site. It’s a credit to the community that has persevered to produce it.

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Every day design fans submit incredible industry stories to our sister-site, Webdesigner News. Our colleagues sift through it, selecting the very best stories from the design, UX, tech, and development worlds and posting them live on the site.
The best way to keep up with the most important stories for web professionals is to subscribe to Webdesigner News or check out the site regularly. However, in case you missed a day this week, here’s a handy compilation of the top curated stories from the last seven days. Enjoy!”

Exciting New Tools for Designers, May 2022

HTMLrev – 50 Beautiful HTML Landing Page Templates Library

Cool Hover Effects that Use CSS Text Shadow

Designers’ Pick: Top Color Trends for 2022

:Where() :Is() :Has()? New CSS Selectors that Make your Life Easier

The Era of Rebellious Web Design is Here

Bootstrap 5.2.0 Beta

OptimizeImages Free Bulk Image Optimizer

2022 Craft Beer Branding and Package Design Trends

3D Avatar Library – Hundreds of 3D Avatars for your Designs

Shrink.media – Shrink the Size of your Images for Free

The WHY of Accessibility

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The post Popular Design News of the Week: May 16, 2022 – May 22, 2022 first appeared on Webdesigner Depot.

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If you don’t keep in touch with your customer base, it can become easy for them to drift away. Newsletters are an affordable and effective way to check in with your audience occasionally.

However, you will need to craft well-designed newsletters to have the desired impact. Your newsletters should include engaging content, including images and written content. They should look highly professional and aesthetically appealing, so people are encouraged to read them. Another thing to consider is the method you want to send the newsletters. Picking the right platform can save you time and energy, especially if you have a large readership. 

The good news is that there are a variety of available platforms that can help you make great-looking emails. These services can also make it easier for you to send newsletters.

Let’s take a look at some of the best newsletter platforms available:

1. HubSpot

This is a name that needs no introduction among digital marketers. HubSpot offers several powerful marketing platforms with valuable tools and features to help any marketing campaign succeed.

HubSpot’s email marketing tool includes easy drag-and-drop tools that make it simple even for novices to write killer newsletters.

When you choose HubSpot’s email marketing tool, you will also have access to its powerful customer relationship management (CRM) platform. HubSpot’s CRM platform includes various email automation tools like follow-up email tools and helps you personalize your newsletters.

HubSpot’s marketing tool includes a free plan that provides access to some of the platform’s powerful email marketing features. The free plan limits users to sending 2,000 emails/month, and paid plans start from $50/month.

2. Mailchimp

Here’s another name that is well known among marketers – particularly concentrated marketers that focus on email campaigns. Mailchimp uses a drag-and-drop email editor that helps just about anybody create professional-looking newsletters and emails.

Mailchimp also has A/B testing tools to help you fine-tune your campaigns and cross-device tools that ensure your newsletters look great on any platform.

The platform offers a selection of newsletter templates to help you get started and make it easy to manage your contact list. The platform allows you to automatically resend newsletters using different subject lines if the recipient didn’t open previous emails.  

Mailchimp offers a free plan that manages up to 2,000 contacts and sends up to 12,000 emails/month with limited access to other features. Paid plans start at just $11/month per 500 contacts with access to more services. Other plans range from $17/month per 500 users to $299/month per 500 users, increasing access to Mailchimp’s tools.

3. AWeber

AWeber is a popular choice because it is so easy to use. It’s another platform that uses drag-and-drop design technology that requires no coding knowledge. The software allows users to add carousels for a truly professional look.

The platform also includes tools that simplify list management and segmentation. AWeber features 6,000 royalty-free stock photos, and it can be integrated with other platforms, including WordPress.

Some people might find that AWeber isn’t as advanced as other options and doesn’t have some of the features they need. However, the platform is ideal for smaller companies and people just getting started with newsletter software applications.

AWeber offers a free plan that lets you add up to 500 contacts. Paid plans start from $16.15/month, and other pricing plans are available to users who need to manage more contacts.

4. Sendinblue

With an expansive template gallery and efficient drag-and-drop design technology, Sendinblue is another platform that helps people create professional, aesthetically pleasing newsletters. It lets users select display conditions that determine which content recipients see.

The software offers a range of features that help automate sending numerous newsletters, including the ability to send according to the recipients’ time zones. It also provides analytical tools to show how well your newsletters are performing.

Sendinblue offers a free plan that allows you to send up to 300 emails/day. Paid plans start from $25/month for the Lite plan and $65/month for the Premium plan with 20,000 emails/month. Each tier gives you access to more features, and prices increase if you want to send more emails.

5. GetResponse

GetResponse has been around for longer than most other newsletter options, so they’ve had plenty of time to get it right. With the platform’s fluid design features, it’s easy to create impressive newsletters and emails that look professional. 

Other features from GetResponse include segmentation and lead scoring features, autoresponders, and automation workflows. In addition, you can have your newsletters sent at optimal times and take advantage of A/B testing tools.

The platform’s free plan lets you manage up to 500 contacts with unlimited newsletters.

GetResponse also provides a Basic plan from $12.30/month, a Plus plan from $40.18/month, and a Professional plan from $81.18/month, each of which lets you have up to 1,000 contacts. Each plan gives access to more features than the other, and you can pay more to manage more contacts.

Start Sending Professional Newsletters Today

Choosing the best newsletter software for you depends on various factors. These factors include which tools you need from the software, your technical ability, and how much you can afford to spend.

As with any product, it’s a good idea to shop around before making any decisions. Most platforms offer free plans, allowing you to try them out first without paying a penny. If you need more advanced features or hope to scale up at some point in the future, it’s probably best to look at platforms that can do more for you.

 

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With all the marketing aplomb of basement-coders worldwide, NFTs were named with an acronym that does little to clarify their utility.

You probably know by now that NFT stands for Non-Fungible Token; what is perhaps less clear is what “Fungible” actually means; in this context, it means interchangeable.

Consider an ounce of platinum. That platinum is fungible, meaning it can be exchanged for any other ounce of platinum. Now consider a piece of jewelry made from one ounce of platinum. That jewelry is not interchangeable with any other ounce of platinum; it has the same core materials, but it has unique characteristics that may be artistically valuable, such as shape, or craft. The jewelry is non-fungible.

The letter that actually matters in NFT is T for Token. Tokens are little chunks of a blockchain that is a universally agreed dataset. You don’t need to know how it works any more than you need to understand how a computer processor works; you just need to know it’s in there.

Like any new technology, NFTs are surrounded by propaganda, counter-propaganda, skepticism, evangelism, and Facebook-confusion. In this post, we’ll look at some of the common misconceptions so you can develop an informed opinion.

1. NFTs Are Bad For The Environment

We’ll tackle this one first because it’s the classic argument leveled against anything in the crypto-space, whether Bitcoin or NFTs, and it’s nonsensical.

The root of this myth is that cryptocurrency transactions use vast amounts of electricity, the generation of which is terrible for the environment. The answer is threefold:

Firstly, electricity is used to run computers that maintain a blockchain, such as Ethereum. The blockchain is maintained whether NFTs are minted (registered) or not.

Secondly, NFTs tend to be minted on blockchains like Ethereum that are moving to less resource-intensive models, blockchains like Solana that already have less resource-intensive models, or blockchains like Algorand that are already carbon-neutral.

Lastly, the fact is that electricity is not inherently planet-killing. Renewables like solar and wind are perfectly capable of powering the grid; it’s just that power companies make higher profits by burning fossil fuels. That swanky new electric car you’ve bought so you can drive guilt-free is fuelled with fossil fuels on the power company’s end (and that’s before you consider the damage done getting those minerals out of the ground).

Until the computer you’re using is solar-powered, repairable, and upgradable, anything digital is terrible for the environment; NFTs are as bad, but no more so, than anything digital.

2. NFTs Are Just [Insert Patronizing Economic Metaphor Here]

NFTs, and crypto in general, are frequently referred to as a Ponzi Scheme. In the 1920s, Charles Ponzi duped investors into handing over cash. Returns were paid to early investors with the income from new investors. Early investors made a lot of money, and later investors lost everything.

One of the key characteristics of a Ponzi Scheme is that it’s a confidence trick that presents itself as low-risk. NFTs as an investment are widely understood to be high-risk. Calling NFTs a Ponzi Scheme is an excellent way of letting people know you don’t know what a Ponzi Scheme is.

In the 17th century, the price of tulip bulbs reached astronomical proportions. The Dutch tulip trade was a complex economic investment system that eventually collapsed, thanks in part to a global pandemic. Ever since, Tulpenmanie (Tulip Mania, in English) has been a byword for an economic bubble.

NFTs are frequently linked to Tulip Mania, thanks partly to the prices and the expectation (or hope) that the market will collapse. However, if you drive through the Netherlands today, you’ll see vast fields of tulips. They’re not being grown because they’re worthless.

While demand may fluctuate, it doesn’t fluctuate as much as media hysteria implies. And ultimately, tulips are nice.

3. You Can Buy And Sell NFTs

This is where pedantry plays a role. You cannot buy and sell NFTs; NFTs are the vehicle by which you conduct transactions for digital (or, in some cases, physical) goods and services.

If you have software installed on your computer, you probably have a license key. The license key identifies you as holding certain rights over that software, such as being allowed to use it to produce digital goods of your own. The license key is how the company identifies you as the individual to whom it has sold those rights.

NFTs are license keys for digital goods that are recorded on a blockchain instead of being held in a single database.

4. NFTs Can Be Easily Copied

When I was a kid in the 90s, I would record music off the radio with a tape player. I’d make mix-tapes and give them away. I was, in every literal sense, pirating music. And it wasn’t just me; home-taping kept the cassette industry going for decades past its use-by date. Despite this, the music industry did not collapse.

Art is even easier to copy than music because there’s no risk of a vapid DJ wittering over the intro to I Wanna Be Adored.

On my morning commute, I pass a shop that sells art prints. Around 80% are screen prints of Marilyn Monroe. They are original prints made by an artist and sold for not inconsiderable amounts. Not one of those pieces diminishes the quality, importance, or financial value of Andy Warhol’s Marilyn Monroe prints in New York’s MoMA.

The difference is that MoMA’s Warhols have provenance — they can be tracked to a time and place and authenticated as by Warhol. Precisely the same provenance that NFTs provide digital artists.

5. You Can Get Rich From NFTs

Earning money, potentially a vast amount of money, is one of the main driving factors behind the boom in NFTs.

But the truth is that while it is possible to make a lot of money — some NFTs sell for millions of dollars — most NFTs sell for a modest amount.

If you are an accomplished artist with original ideas, you may make money from selling your art as NFTs. If you are an accomplished trader capable of recognizing quality, you may make money from buying and selling NFTs. However, very few people get rich.

6. NFT Resale Rights Undermine Value

NFTs have many potential uses, but the earliest adoption has been in digital art. The main economic benefit to artists is not just an easy way to sell their art but a widely accepted royalty system in which the original artist receives a commission every time the artwork is resold. It represents the ongoing investment the artist is making by continuing to produce and promote their work.

It might seem a strange way to approach ownership, but resale rights are not new in the art world. In the EU and the UK, the resale rights of artists are legally recognized. In France, the legal rights of the artist or the artist’s descendants to be compensated from the sale of artwork have been established in law for over a century.

Despite high-profile artists like Robert Rauschenberg fighting for resale rights, and legislation in New York and California supporting the concept, resale rights are still not recognized in the US.

NFTs introduce a fairer system that grants the same rights to all artists, that Europeans already enjoy.

7. NFTs Are Worthless

Anything with value, whether physical currency, NFTs, or a block of wood, only has value because two or more people agree it has value.

The most expensive baseball card in the world is reportedly a mint-condition Honus Wagner, priced at $3m. It might be hard to understand why anyone would pay $3m for a piece of cardboard with an image of a 1950s sportsman on it, but apparently, someone would.

All goods, all the things we spend money on, are worth what we agree they are worth. To me, a tulip bulb is worth more than a baseball card, but who knows, perhaps you don’t like tulips.

There are plenty of flaws in the systems that use NFTs, and there are plenty of detractors, but if you want to create and sell artwork and someone wants to buy it from you, NFTs are an excellent way of facilitating that transaction.

 

Featured image via Pexels.

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Many people believe that UX design is all about creating slick, engaging images and top-notch user flows. While those things have their merits, UX designers do much more than that.

UX writing is an essential skill in developing an app or solving a UX problem for a client. UX writing is when we craft UI text to communicate with a product/service user. UX writing includes valuable text like instructions, buttons, menus, just-in-time warnings, etc.

This article will analyze what you need to look out for even before you start writing. After that, we will explore ten crucial tips for UX writing that every UX designer should know.

Practical Tips and Tricks to Improve Your UX Writing

As with UX design in general, UX writing is about achieving a goal. Think of a wireframe you have created: The first thing you do when designing is to identify the real problem and set out to find the right solution. The same goes for UX writing.

Accordingly, before you start writing, make sure that you:

  • Have identified the UX problem;
  • Understand the goals of the client’s digital product;
  • Are familiar with the target audience;
  • Know the style and tone of voice you should use.

Once you are familiar with all of the above, you are ready to start writing. Let us explore all the tips and tricks you can follow to improve your UX writing.

1. Be Concise

This is one of the most important tips concerning UX writing. UX designers should always seek the shortest path from point A to point B. This is not only true for UX writing.

So conciseness is all about shortening your sentences and writing only what is necessary. This way, you’ll achieve a better user experience. Remember that most people tend to quickly scan instead of actually reading.

2. Be Clear and Helpful

If you are concise, the text you write will be clear and valuable. Since our goal is a compelling user experience, you should avoid being wordy. Our text needs to be helpful to the reader. What does a user need to know about the product or service?

All you need to do is anticipate what users need and what they are concerned about. Then, by analyzing your target audience, you can easily remove unnecessary text and make your UX text clear and useful.

3. Be Positive

You want the user to have a positive feeling when they first engage with your digital product. Well, for the target audience to be positive, your writing needs to be positive as well. To achieve that, you should avoid negative statements.

Of course, this is not a rule that you must always follow. For example, using “don’t” is not always bad because you can use it for emphasis. Nevertheless, try to avoid such words when describing your product or service.

4. Be Consistent 

Consistency has everything to do with sticking to the guidelines you (or a client) set at the beginning of the UX project. Your UX text must always match the style and tone you have chosen.

Try to pay attention to details. For example, when it comes to numbers, you can write 2,000 follows, 2.000 follows, and 2000 follows. It does not matter which you choose, as long as you remain consistent throughout the project.

5. Use Active Voice

Although it is not always wrong to write in the passive voice, the active voice is generally more helpful for UX writing. Your text will be more precise, tailored to your audience, and more potent with the active voice. And when your written text is clear and powerful, it is also more engaging.

6. Don’t Get Wordy

In most cases, when you are done writing, you believe that your text is clear and valuable. And that’s reasonable. However, it is wise to reread your text and delete all the filler words.

Adjectives and adverbs are usually unnecessary, and you can remove them from your UX text.

7. Choose Strong Verbs

But if you have no adjectives and adverbs, how can you emphasize and strengthen your text? All you need to do is use the correct persuasive verb. Strong verbs help you formulate compelling CTAs without being wordy.

8. Use “You” Words

Now that we have mentioned CTAs, there is nothing more convincing than the word “you.” Words and phrases like “you,” “you will,” “you are,” “you have,” “your,” “yours,” etc., are the best way to connect with your target audience and let them be the leading character on your UX Journey Map.

9. Avoid Articles and Exclamation Points

Although it may sound bizarre, the use of articles is not necessary for people to understand what you are saying. The same goes for exclamation points. Of course, you can use exclamation points for emphasis, but not always. Save them for the most exciting aspects of your project.

10. Don’t Use UX Writing to Point Out UI

This is a widespread mistake made by us UX designers. If you have to point out an interface element of your design with text, there is probably something wrong with the design.

Remember, UX text is not about explaining your user interface; it’s about providing valuable and transparent information about your digital product.

Wrap Up

You should keep in mind that the above tips are only guidelines and not strict rules. For example, there are occasions when the passive voice or an exclamation point should be used in UX writing. In any case, you will be one step closer to your goal if you make sure that your UX text is concise, clear, valuable, and consistent.

 

Featured image via Unsplash.

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