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5 Web Design Trends and Ideas for 2021

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One of the few bright spots in 2020 has been the creativity companies and individuals alike have exhibited in dealing with what, at times, seemed to be overwhelming problems.

The world of web design was no different. Designers and agencies had to adapt and implement new color schemes or design new shopping experiences, which made some of the previous design trends not fit for the current design problems.

We’ll take a look at these newest design trends and the rationale behind them. As we do so, we’ll also take a look at some of BeTheme’s 600+ pre-built sites that have already put them to good use.

1. Comforting Color Palettes Lighten the Load

In years past, bolder color schemes were one of the hallmarks of web design trends. Their purpose was to quickly engage a visitor and prompt him or her to respond emotionally.

Given all the drama and turmoil we were subjected to through most of 2020, we’ve come to welcome the use of toned-down colors in marketing instead of the bolder, brasher, and more “in-your-face” color schemes. 

Bellroy’s website puts toned-down colors to good use. This company’s product line of wallets, bags, and the like, are designed to keep people’s belongings organized, safe, and secure. A wild color scheme simply wouldn’t be fitting.

How, then, are brightly-colored products dealt with? Thanks to judicious uses of white space and background photos, this website still emphasizes a toned-down color palette.

The BeSpa pre-built website is another example of a color scheme that almost immediately puts the mind at ease.

Calm and soothing? Yes.

Boring? Definitely not.

Comfort and security are the emotional drivers in this example.

2. Seamlessly Intermingle and Balance Physical and Digital Imagery

People confined to their homes because of Covid-based restrictions spent many more hours looking at their screens in 2020. Online programming began to take on the appearance of a reality show that blurred the boundaries between the real and the digital.

Whereas web designers tended in the past to rely on either photos or illustrations in their designs, these same designers have started to integrate these blurring effects into their designs, with results that range from amusing and quirky to highly informative.

Check out this example from fashion designer Constance Burke: 

It’s not every day you see real models wearing hand-drawn fashion sketches. But it’s just one example of how the physical can be blended with the digital.

The BeSki pre-built site does the same blending of the two, but in a totally different way:

The sections’ designs switch from predominantly physical to largely digital and back again, an excellent approach that provides a maximum amount of useful information.

It’s also worth noting how snowbanks are effectively used to seamlessly transition from one section to the next.

3. Create Well-Organized and Helpful Shopping Experiences

More people spending more time at home has created a surge in online shopping. As a result, many online store owners are now feeling the effects of increased competition.

Consumers look for brands they believe they can trust. At the same time, they want their online shopping experiences to be as quick and painless as possible. They look for (and expect) quick and effective product search capabilities, helpful and effective product displays, one-page product descriptions, and the like.

Walgreen’s product page design is especially well-suited for 2021 ecommerce shoppers: 

Everything shoppers usually need to know is presented above-the-fold. They can easily proceed to the next step or scroll down for reviews or additional product specifications. 

BePestControl’s pre-built website uses a similar product design approach: 

In this example, the main selling points are up-front and are kept short and sweet. The shopper can either hit the ‘Add to Cart’ button or look below the button for additional information.

In both examples, a visitor doesn’t have to mull over what step to take next since one of the design objectives is to make the shopping experience as easy and as satisfying as possible.

4. Take Advantage of the Benefits of User-Controlled Video Content

Once upon a time, video content was “the thing” to incorporate in a website. Hero background videos proved to be particularly engaging, and “how-to” videos presented much more useful information than illustrations or blocks of text could.

On the other hand, Auto-play videos, those that started on their own, all too often had a tendency to irritate rather than inform, especially when their content didn’t address a visitor’s immediate concern.

Thanks to Zoom and similar video platforms that came into widespread use in 2020 and to website designs that include video “Play” buttons, users have become much more comfortable with the medium. As an example, Shoppers have been given total control over if or when they want to view a given video. 

This is the design approach Payoneer has taken: 

The white “Pay” button is impossible to miss, and while it is designed to encourage a visitor to watch a testimonial, doing so is completely optional.

The BeOptics pre-built website cleverly slips in a video play option as well: 

In this example, when visitors hover over the “See More” button, it lets them know that they have the option to watch the video if they want to learn more.

5. Trust Builders Should be Non-Negotiable Web Design Elements

There are various ways in which products are organized or showcased in brick and mortar businesses to instill trust. Helpful and friendly staff also contribute to instilling trust.

Some of these trust-builders are easily incorporated into eCommerce designs. Others, though more difficult to fit in, can usually be satisfactorily addressed.

Digital trust builders can include.

  • Logos (familiar, whimsical, innovative, engaging)
  • Portfolios and/or product pages
  • Customer reviews, product ratings, and client testimonials
  • Case studies and product or price comparisons
  • Safety and security seals, e.g., Better Business Bureau, PayPal checkout
  • Charts, graphs, counters, and other data visualization techniques
  • Proof of social, charitable, or community-related actions and contributions

Put, trust-building content will beat hard-sell techniques every time, especially if you would like your customer base to include referred and repeat customers.

Omaze, for example, gives people entries for prizes based on their donations while at the same time highlighting the good things it and its donors have brought about.

To help build trust, the site devotes space to highlighting publications that have featured Omaze and the work it has done and is doing.

Plus, it puts data visualization and non-profit testimonials into play to give visitors an added insight into what is going on behind the scenes: 

As you can see, it doesn’t have to be difficult to incorporate genuine trust-building content into your website designs.

BePortfolio is a great example of how you might go about doing this for a portfolio site, whether it’s your own or a site for a client:

The home page alone has plenty of space for including trust-building content:

  • A satisfied customer counter
  • Product usage case studies and testimonial
  • Portfolio highlights
  • Client and partnership logos

And it can only get better as a visitor moves through the site, but only if you’ve chosen to make that happen.

Have You Started to Take These New Web Design Trends to Heart?

We’re not suggesting that you throw the baby out with the bathwater, but some trends will need to be discarded to enable you to adjust to a new normal. Other 2020 design trends, like minimalism and headline topography, are likely to remain popular for years to come.

New trends that incorporate calming color palettes, image blending, more efficient eCommerce UX designs, user-controlled video, and trust-building elements should give your customers the feeling of comfort and security they will be seeking in 2021.

If you want to implement some or all of these new trends in your 2021 website designs, BeTheme’s 600+ pre-built sites make doing so an easy task.

 

[– This is a sponsored post on behalf of BeTheme –]

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Should You Become a Web Designer in 2021?

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If you’re here, then you’re thinking about becoming a web designer and wondering if it’s a smart move.

Honestly, it’s not uncommon to be plagued by doubts and what-ifs when making a big career change, and that’s especially so right now, what with all the uncertainty we’ve faced over the last year.

Here’s some good news: It’s never a bad time to become a web designer, which makes 2021 the perfect time to turn your passion into a career! Here are 8 reasons why:

1. People Are Spending More Time Online Than Ever Before

DoubleVerify surveyed consumers’ digital consumption habits in 2020, and guess what it found? The amount of time people spend online has doubled since the pandemic began. Before 2020, consumers worldwide were spending an average of 3 hours and 17 minutes online every day. Now? The average is 6 hours and 59 minutes.

Needless to say, web designers are in high demand as businesses rush to get in front of these consumers.

2. There’s a Big Freelance Boom Right Now

An Upwork study at the end of 2020 reveals that freelancing grew by 22% (about 2 million workers) since 2019. This now-popular career move is a great option for everyone — from university graduates entering the workforce for the first time to anyone who’s been recently laid off. Heck, if you’re just plain unhappy with the course of your career and want to shake things up, freelancing could be the breath of fresh you need.

3. It’s a Future-Proof Field

In these uncertain times, you’re right to be cautious about jumping into something new. But web design is a career that’ll be around for a long, long time. It’s not just the fact that we’ll always need people to build websites that makes this field future-proof. You could build… Websites. Mobile apps. Web apps. Progressive web apps. You could specialize in… Graphic design. UX design. Web development. You could work for yourself. Build your own agency. Go work for someone else.

There’s a ton of flexibility in how you make a living as a designer. So if your interests change or your industry is impacted, that’s fine. Just pivot!

4. You Can Do It From Anywhere, Anytime

When people are nervous about traveling or living in densely packed cities, that’s not something that should worry you as a web designer. One of the benefits of being a web designer is that you can do it from anywhere you want and on your own schedule.

This is especially nice for anyone who has a family and needs a more effective way of managing it all at once, even when the kids aren’t in school or jobs out in the physical world are diminishing.

5. You’re in the Driver’s Seat

Let’s face it, it can be really stressful working for a company where you have little to no say about what goes on, how it gets done, and how much money you make for all your efforts. This is one of the reasons why freelancing is such an attractive option for many. You get to decide which content management system you build websites with. You get to decide who you work with. You get to set your hours of availability. You make the rules. And you know what? You can change them at any time. It’s all on you.

6. It Can Be a Lot of Fun

There’s some fascinating stuff coming down the line in digital design. For instance, augmented and virtual realities are really starting to pick up speed as ecommerce companies need a better way to allow customers to window-shop and try stuff on digitally.

AI is also bringing a lot of changes to the space. Not only can machine learning and language processing improve the way companies do business online, but they can also improve the way web designers work, too.

7. It Can Also Be Really Rewarding

Because you control your career as a web designer, you get to decide who you build websites for. So, what kinds of causes are you passionate about? Is there an industry you have close ties to and want to give back? This isn’t about working for free. This is about offering your professional design services to people you’re invested in and causes that get you excited.

Not only will it be easier to work for clients like these, but you’ll enjoy it more, too.

8. You Don’t Need to Go to School to Become a Designer

This is a common question for people wanting to leap into web design. While you should have some basic knowledge and skills when you start, you don’t need a degree in design or development to start making money.

One of the beautiful things about becoming a web designer is that you can learn as you go. Here are 5 free courses that’ll help you get to the next level. For instance, you can start as a freelancer, building websites from pre-made templates or themes. As you get more experience and pick up advanced design and coding skills, you can then branch out into specialized fields or areas of expertise.

Ready to Become a Web Designer?

There are many, many reasons to leap into web design in 2021. But are you ready? Before you get started, make sure you have a trusted set of resources to help you with the business side of becoming a web designer. Webdesigner Depot is a good place to start. You’ll learn things like:

And much, much more. When you’re ready, check out this 3-part business branding series where you’ll learn how to kick off your new web design business the right way.

 

Featured image via Unsplash.

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6 Best Ecommerce Solutions for 2021

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It’s never been easier to set up an ecommerce store and start selling. There are a dizzying array of ecommerce solutions available in 2021, and most are feature-rich and competitively priced.

Ecommerce sites are notoriously difficult to migrate from platform to platform, so more often than not, you’ll be committed to your chosen solution for years. The key when choosing an ecommerce solution to maximize your return on investment, is to consider not just what your business needs today but what it will need tomorrow.

There are two basic approaches to ecommerce. The first is a dedicated platform that handles everything. The second is a plugin that adds ecommerce features to an existing CMS. Both approaches have benefits and drawbacks.

1. Shopify: Best for Almost Everyone

Shopify is a well-known, well-liked, and reliable dedicated ecommerce platform. As a system for getting a business off the ground and selling fast, it is peerless.

Shopify jealously guards developer access, with templates and plugins pre-vetted. Unlike some marketplaces, you can be confident that there are no hidden surprises in your shiny new store.

And because Shopify has passed the point of market saturation, it’s worthwhile for big players to provide their own plugins; credit services like Klarna and shipping companies like netParcel can be integrated with a few clicks.

The admin panel is a touch complex, as Shopify is designed to allow a single account to be linked to multiple stores. But once you’re set up and familiar with where to find everything, it’s a slick, streamlined business management system.

Whenever a client says, “we want to start selling online.” My first thought is, “Shopify.” And for 90% of clients, it’s the right choice.

And that’s where this roundup should end…except there’s still that 10% because Shopify isn’t perfect.

For a start, an all-in-one platform doesn’t suit everyone. If you already have a website you’re happy with, you’ll either need to migrate or lease a dedicated domain for your store.

Shopify’s platform is very secure, which inspires confidence in buyers, but the price of that security is a lack of flexibility in the design.

Then there’s the infamous variant limit. Shopify allows 100 variants on a product. Almost every client runs into that wall at some point. Let’s say you’re selling a T-shirt: male and female cuts are two variants; now add long or short sleeves, that’s four variants; now add seven sizes from XXS to XXL, that’s 28 variants; if you have more than three color options, you’ve passed the 100 variant limit. There are plugins that will allow you to side-step this issue, but they’re a messy hack that hampers UX for both customer and business.

Shopify should certainly be on every new store owner’s shortlist, but there are other options.

2. WooCommerce: Best for WordPress Users

If you’re one of the millions of businesses with a pre-existing site built on WordPress, then adapting it with a plugin is the fastest way to get up and running with ecommerce.

WooCommerce is regularly recommended as “Best for WordPress Users,” which is a back-handed compliment that belies the fact that WooCommerce reportedly powers 30% of all ecommerce stores. If running with the crowd appeals to you — and if you’re using WordPress, it presumably does — then you’re in the right place.

WordPress has a gargantuan plugin range. As such, there are other plugins that will allow you to sell through a WordPress site. The principle benefit of WooCommerce is that as the largest provider, most other plugins and themes are thoroughly tested with it for compatibility issues; most professional WordPress add-ons will tell you if they’re compatible with WooCommerce. If your business is benefitting from leveraging WordPress’ unrivaled ecosystem, it can continue to do so with WooCommerce.

The downside to WooCommerce is that you’re working in the same dashboard as the CMS that runs your content. That can quickly become unmanageable.

WooCommerce also struggles as inventories grow — every product added will slow things a little — it’s ideally suited to small stores selling a few items for supplementary income.

3. BigCommerce: Best for Growth

BigCommerce is an ecommerce platform similar to Shopify, but whereas Shopify is geared towards newer stores, BigCommerce caters to established businesses with larger turnovers.

The same pros and cons of a dedicated ecommerce solution that applied to Shopify also apply to BigCommerce. One of the considerable downsides is that you have less control over your front-end code. This means that you’re swapping short-term convenience for long-term performance. Templates, themes, and plugins — regardless of the platform they’re tied to — typically take 18 months to catch up with best practices, leaving you trailing behind competitors.

BigCommerce addresses this shortcoming with something Shopify does not: a headless option. A headless ecommerce platform is effectively a dedicated API for your own store.

Enabling a headless approach means that BigCommerce can be integrated anywhere, on any technology stack you prefer. And yes, that includes WordPress. What’s more, being headless means you can easily migrate your frontend without rebuilding your backend.

BigCommerce also provides BigCommerce Essentials, which is aimed at entry-level stores. It’s a good way to get your feet wet, but it’s not BigCommerce’s real strength.

If you have the anticipated turnover to justify BigCommerce, it’s a flexible and robust choice that you won’t have to reconsider for years.

4. Magento: Best for Burning Budgets

If you have a development team at your disposal and a healthy budget to throw at your new store, then Magento could be the option for you.

You can do almost anything with a Magento store; it excels at custom solutions.

Magento’s main offering is its enterprise-level solution. You’ll have to approach a sales rep for a quote — yep, if you have to ask the price, you probably can’t afford it. Magento has the track-record and the client list to appeal to boards of directors for whom a 15-strong development team is a footnote in their budget.

That’s not to say that a Magento store has to be expensive; Magento even offers a free open source option. But if you’re not heavily investing in a custom solution, you’re not leveraging the platform’s key strengths.

5. Craft Commerce: Best for Custom Solutions

If you’re in the market for a custom solution, and you don’t have the budget for something like Magento, then Craft Commerce is ideally positioned.

Like WooCommerce for WordPress, Craft Commerce is a plugin for Craft CMS that transforms it into an ecommerce store.

Unlike WordPress, Craft CMS doesn’t have a theme feature. Every Craft Commerce store is custom built using a simple templating language called Twig. The main benefit of the approach is that bespoke solutions are fast and relatively cheap to produce, with none of the code bloat of platforms or WordPress.

Because your site is custom coded, you have complete control over your frontend, allowing you to iterate UX and SEO.

You will need a Craft developer to set up Craft Commerce because the learning curve is steeper than a CMS like WordPress. However, once you’re setup, Craft sites are among the simplest to own and manage.

6. Stripe: Best for Outliers

Ecommerce solutions market themselves on different strengths, but the nature of design patterns means they almost all follow a similar customer journey: search for an item, add the item to a cart, review the cart, checkout. Like any business, they want to maximize their market share, which means delivering a solution that caters to the most common business models.

Occasionally a project happens along that doesn’t fit that business model. Perhaps you’re selling a product that’s uniquely priced for each customer. Perhaps you’re selling by auction. Perhaps you don’t want to bill the customer until a certain point in the future.

Whatever your reason, the greatest customization level — breaking out of the standard ecommerce journey — can be managed with direct integration with Stripe.

Stripe is a powerful payment processor that handles the actual financial transaction for numerous ecommerce solutions. Developers love Stripe; its API is excellent, it’s documentation is a joy, it’s a powerful system rendered usable by relentless iteration.

However, this approach is not for the faint-hearted. This is a completely custom build. Nothing is provided except for the financial transaction itself. Every aspect of your site will need to be built from scratch, which means hefty development costs before seeing any return on investment.

The Best eCommerce Solution in 2021

The best ecommerce solution is defined by three factors: the size of your store, the anticipated growth, and the degree of custom design and features you want or need.

Shopify is the choice of most successful small stores because you can be selling inside a day. For businesses with an existing presence and a smaller turnover, those on WordPress will be happy with WooCommerce. For larger stores planning long-term growth, BigCommerce’s headless option is ideal. Craft Commerce is a solid performer that marries low costs with flexibility for businesses that need a custom approach.

 

Featured image via Unsplash.

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12 Best WordPress Themes for 2021

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If you already have a good idea of what you want a new website to look like, the next step would be to decide on the tools you’ll need to put into play to turn that vision into a reality.

  • Tools enable you to present its content in ways that will engage and captivate its audience and gain their trust.
  • Tools that will make your website perform flawlessly in all respects.

That is why choosing the right WordPress theme to get the job done is so important. You want a theme that features the page building tools and design aids that make your task far easier than anticipated.

The following 12 top WordPress themes and plugins have been selected with those purposes in mind. They will not only get the job done for you but do it better than most of the other website-building tools in the marketplace are capable of doing.

The choice is up to you. Whatever that choice may be, it should prove to be a winner.

1. BeTheme

A website-building toolkit that can boast of 40+ core features sounds like a pretty good-sized toolkit, and BeTheme is just that. In fact, this popular (200,000 sales) theme is the biggest WordPress theme of them all.

It’s unlikely you will need to put every one of these core features to use for your next project, but some will be essential, such as –

  • The Muffin Builder page builder, Admin Panel, and Shortcode Generator combine to make BeTheme easy to use, give you a ton of flexibility, and enable you to build your website without any need for coding.
  • Be’s library of shortcodes together with the many Header, Footer, and Grid options, and the new Header Builder extends your design options even more.
  • The Layout Generator will come in handy if you want to start a page from scratch.
  • You’ll love what may be the most important core feature of them all; Be’s selection of 600+ customizable pre-built websites. They cover most industry sectors and website types plus a variety of business niches.

Click on the banner to learn more.

2. Total Theme

Designed with excellence in mind, Total features an exceptional selection of tools and design aids to work with. Total is also well-known for its speed, ease of use, and the flexibility it offers its users.

  • Since you can disable any feature you want to, you won’t be distracted by or bothered with those you don’t intend to use.
  • Total’s 40+ quick import demos and one-of-a-kind theme cards are designed to get your projects off to a rapid start.
  • The Dynamic Template function is a driving force behind this WordPress theme’s remarkable flexibility.
  • You’re given a wealth of design options to work with, thanks to the live customizer and the advanced theme panel.
  • Total is a WordPress plugin and WooCommerce friendly.

Click on the banner to learn more.

3. Avada Theme

When a WordPress theme has the distinction of being the #1 best seller of all time, you can safely assume that those who created it got it right. Avada’s 450,000+ sales can’t easily be ignored.

Look closer, and you’ll see some of the many reasons behind Avada’s popularity.

  • There’s an impressive selection of one-click import demos, pre-built websites, and a wealth of supporting design elements.
  • The Fusion drag and drop builder and Fusion page and theme options enable designers to create complex websites without resorting to coding.
  • 5-star support and free updates ensure users that they will always be able to follow the latest design trends and create websites as they envision them.

Click on the banner to learn more.

4. MaxCoach – Online Courses, Personal Coaching & Education WP Theme

MaxCoach is a specialty tool that enables web designers to create an online distance learning and/or tutoring platform. This LearnPress theme was last year’s #1 coaching theme, and it will most likely be so in 2021 as well.

  • The platform is learner-centric
  • MaxCoach’s design is modern, trendy, and unique
  • Elementor is the drag and drop page builder of choice

Visit the site to see for yourself why this specialty theme has generated so much interest.

5. TheGem – Creative Multi-Purpose High-Performance WordPress Theme

TheGem, WordPress’s ultimate multiuse toolbox, gives its users:

  • A selection of more than 400 professionally-crafted pre-built multi-page and single-page websites
  • Two popular page builders – WPBakery and Elementor
  • Demos, layouts, and page sections you can mix and match to create a look that’s uniquely yours

The GemBlocks with its 300+ pre-designed section templates to speed up your workflow, plus WooCommerce layouts and design aids

6. Uncode – Creative Multiuse & WooCommerce WordPress Theme

The Uncode multi-use WordPress theme is ideal for entrepreneurs, creative individuals, agencies, and small businesses.

  • Its 80.000+ sales to date have made it a ThemeForest best-seller.
  • Features include a unique WooCommerce Custom Builder you can use to give site visitors a supreme shopping experience.

Viewing Uncode’s showcase of user-built websites is a must. Click on the banner to visit the site and prepare to be impressed.

7. Rey Theme

This highly modular popular theme is definitely worth a close look. It is simply one of the most innovative website building tools you’re likely to find on the market today,

  • Rey’s features include a library of professionally-designed templates and an imposing selection of WooCommerce site-building tools
  • It is easy to set up and easy to use
  • You will be more than satisfied with Rey’s robust performance

Rey has built-in SVG support and is user and developer-friendly.

8. Aurum – Minimalist WordPress Theme

With this multiuse minimalist WordPress theme at your fingertips, you’ll be able to create an online store that will give shoppers a fully satisfying shopping experience.

  • With Aurum, you can design megamenus to accommodate huge selections of products
  • Aurum’s page load times are super-fast, and Aurum’s pages are responsive to every screen size
  • Popular plugins are included, and all the popular WordPress plugins are supported

Click on the banner and check it out.

9. Hongo – Modern & Multipurpose WooCommerce WordPress Theme

Its trendy selections of creative design elements and ready-to-go store demos make Hongo an ideal choice for company, blogging, and eCommerce websites.

  • Premium plugins and WPBakery custom shortcodes are among the most popular of Hongo’s website-building features
  • This multipurpose theme also features an attractive selection of product-related tools that include product compare, quick view, wish lists, and product filter

You can expect and receive exceptional user support.

10. XStore – The Most Customizable WooCommerce Theme Ever

With its $39 price tag, XStore gives you more value for your money than you’ll find in any other WooCommerce theme.

  • For starters, there are 100+ good-to-go shops
  • A full Ajax shop is another popular feature
  • As is XStore’s single product page builder and its selection of product filters and display features

Check XStore out if you’re looking for a way to create an awesome online store in no time at all.

11. KnowAll – Knowledge Base Theme

Have you ever come across a FAQ page you really liked? It doesn’t happen often. 

Visitors that can’t find a good answer might decide to make a phone call (and be placed on hold). That answer is OK, but additional information would be more helpful.

With AI-based KnowAll, customers get answers 24/7, and they can search for other relevant information. They will be happier customers, which is obviously good for business.

12. Pofo – Creative Portfolio, Blog, and eCommerce WordPress Theme

Bloggers, creatives, agencies, and those looking to create an eCommerce site should give Pofo a good, hard look.

Pofo is fast, flexible, SEO optimized, and packed with useful features that include:

  • Trendy selections of pre-built design elements, ready-to-go home pages, and one-click import demo pages.
  • Premium plugins, including Revolution Slider and the WPBakery page builder.

Detailed online documentation is provided, and you’ll be more than pleased with this theme’s customer support.

A modern, fast-loading, and smoothly performing theme is what you need. It will help you create a website that will have a significantly positive impact on your business’ growth.

Themes like those presented here can do just that by enabling you to give your website the professional touch you’re looking for. You can do it without having to rely on a single line of code.

These 12 top WordPress themes are modern, trendy, and easy to work with. Trying to find the “best” of the bunch could admittedly be somewhat daunting. But, you can take comfort in the fact that you really can’t make a wrong or bad choice.

 

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What’s New in Ecommerce, January 2021

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Ecommerce design may seem fairly straight-forward; you build an online store that showcases a company’s products or services and gives customers a quick and pain-free way to purchase them.

While that formula will always hold true, ecommerce is undergoing some big changes, and web designers need to be prepared to keep up with them. This monthly ecommerce trends roundup will explore these new and evolving design, sales, and marketing trends.

1. Calmer Color Palettes

Although we’re not likely to see this trend go near the sites for big box stores, it’s something smaller ecommerce companies are adopting. And with good reason.

As consumers become wary about how much money they’re spending, they don’t need to feel pressured or rushed into a purchase. And ecommerce sites that employ calmer color palettes — like pastels and earth tones — will do a better job of putting their customers at ease.

Bicycle saddle manufacture Brooks England shows how this trend plays out in ecommerce design:

It’s not just outdoors or sporting goods companies that can use more natural-looking colors, either. CBD product vendor Cannaray is another company that uses a more subdued color palette:

Really, any store that wants to do a better job creating satisfying experiences for customers and gaining their long-time loyalty should consider toning things down with color.

2. No-rush Shipping Rewards

For years, we’ve seen consumers go crazy for brands that offer free and fast shipping. But thanks to the surge in online shopping in 2020, ecommerce companies, their shipping partners, and delivery service providers just haven’t been able to keep up with the pace.

When customers are unhappy with slow deliveries, they’re going to go to social media and review sites to bombard brands with complaints, as has been happening with Loft since November:

Although many ecommerce stores still don’t inform customers ahead of time about these delays, we’re starting to see a new checkout trend.

Here’s how Gap is encouraging and rewarding customers for choosing no-rush shipping:

Amazon is another ecommerce site that encourages no-rush shipping at checkout with a reward:

Not only does this set better expectations for customers before they finish their purchases, but it encourages everyone to slow down a bit so that ecommerce companies and their shipping/delivery partners can keep up.

3. More Human and Empathetic Assistance

Each year, design trend roundups suggest that AI will play a greater role in web design.

While that may be true for things like the search bar or personalized recommendations, ecommerce sites are pulling back the reins on automated support and assistance.

Best Buy, for instance, offers customers the option to “Shop with an Expert”:

After shoppers go through a quick survey, they’re given a variety of options — based on their own level of comfort and convenience — to work with the expert:

Something that might’ve been left in the hands of a self-service quiz or automated chatbot is being given the human touch once more.

We’re seeing a similar trend with retailers like Warby Parker. While it still offers a virtual AR try-on, the main navigation actually emphasizes the home try-on option:

Again, this is another example of ecommerce companies becoming less reliant on automated support to give their customers a better and more confident shopping experience.

Wrap-Up

Ecommerce trends are always evolving. Sometimes it’s due to new technologies. Other times it has to do with what’s happening in the world around us. And sometimes it’s simply to keep up with changing consumer expectations.

Stay tuned as we explore new and emerging ecommerce trends in the coming months…

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4 Predictions for the Web in 2021

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The start of the year is always a good time to reassess priorities and consider new approaches, but 2021 is more of a reset than we expected this time last year. 2020 is unlikely to go down in anyone’s autobiography as the best year of their life, but it has done something positive: it’s prepared the ground for rapid change in the next 12 months.

More than any other year in our lifetimes, 2021 is set to be revolutionary, with emerging trends that will last well into the new decade. Here’s what we think you can look forward to around the next corner.

1. The End of Minimalism

Minimalism has been the de facto approach to web design for the last decade because it works.

But design reflects the zeitgeist. Where minimalism once felt clean and fresh, it’s starting to feel dull and uninspired. There have been a few false-starts breaking out of the long-term trend, but thanks to the pandemic, 2021 will be the year minimalism finally folds — at least for a while.

Prior to coronavirus-mandated lockdowns worldwide, there were already signs of a more vibrant, more decorative, more joyful approach to design. Simple typefaces have been replaced with more decorative examples — faces that use ink-traps to fake 3D effects are surprisingly popular.

trends are cyclical, and the wheel always turns

One of the biggest aspects of this blossoming trend is the move away from Material Design-style flat color not just to gradients but to multi-color gradients and even animated gradients. Even Apple, the last bastion of the clean white-box approach, jumped on the gradient bandwagon with its Big Sur branding.

One of the few things COVID-19 hasn’t slowed is the adoption of new web technology, and CSS, in particular, has had some major developments in the last year. CSS Grid is now a practical technology, and our ability to code standards-compliant designs that aren’t dependent on hierarchical boxes is greatly enhanced.

After more than a year of pretty grim news for most people, much of the world will be vaccinated over the next twelve months, and life will rapidly return to normal. The last global crisis on this scale was the 1918 influenza pandemic, and it led directly to the decade known as the Roaring Twenties.

Minimalism was already dipping in popularity — trends are cyclical, and the wheel always turns — but lockdown, or perhaps more precisely the end of lockdown, is the catalyst for significant change.

2. The Decline of WordPress

In Autumn 2020, something entirely unexpected happened: The W3C announced the platform its new web presence would be built on, and WordPress — the previous choice of the web’s steering committee — didn’t even make the list of finalists.

Due to accessibility concerns, the W3C development team opted to migrate away from WordPress to Craft CMS. The decision was met with a mixture of glee and outrage. But whether you agree with the decision or not, it’s hard to see it as anything other than yet another symptom of WordPress’ decline.

WordPress faces a triple threat: there are web builders that do an adequate job for low-end web projects; there are newer rivals like Craft that outperform WordPress as a CMS; there’s a growing interest in alternate approaches, like Jamstack.

So will it all be over for WordPress in 2021? Not even close. There are myriad reasons WordPress will continue to be the choice of designers and developers for years to come. Tens of thousands of professionals worldwide have invested their whole careers in WordPress; there are millions of themes, plugins, templates, and build processes that are tightly woven into the WordPress ecosystem. What’s more, there are millions of sites with substantial content archives powered by WordPress [WebDesignerDepot is one such site].

WordPress reportedly powers approximately 37% of the web, and it will still be the dominant CMS in 2022. But it’s unlikely to grow beyond that 37%, and by 2030 its market share will be in rapid contraction.

2020 was the high-tide mark for WordPress

But for all its faults — and it’s undeniable that WordPress is full of faults — WordPress is the best of the web; it has given a voice to millions of people, launched countless careers, and empowered entrepreneurship worldwide.

2020 was the high-tide mark for WordPress, but it’s not an extinction-level event — even the much-maligned Flash, which was killed dead in a matter of months by the first generation iPhone, limped on until a few weeks ago.

WordPress will have to find a niche and accept a smaller market share; in doing so, it will address the single biggest complaint that anyone has about WordPress: that it’s trying to do too much.

WordPress is one of the great success stories of the web. In a decade, it may have to settle for powering just 10% of the web — a level of failure most of its rivals can only dream of.

3. The Digital Currency Explosion

2021 is undoubtedly the year that cryptocurrency goes mainstream. In 2020 Bitcoin grew by almost 400%; currently valued at around $35k, conservative predictions for a December 2021 valuation are $100k, with five-year predictions as high as $1m. And Bitcoin isn’t the only cryptocurrency; the value of developer-friendly Ether has jumped by more than 50% in the first few weeks of 2021.

In the US, the incoming Biden administration is preparing a multi-trillion dollar relief package, which many believe young Americans will invest in cryptocurrency. Perhaps more importantly, large investment banks are now pumping hundreds of millions in digital currencies. PayPal and Visa are both in the advanced stages of adopting blockchain technology.

The biggest threat to the new digital economy is the volatility of cryptocurrency. You cannot price services in XRP if XRP’s dollar price could crash at any time — as it did a few weeks ago.

And so there are two routes in which this trend will unfold for ecommerce. Either pricing will remain in dollars, and the equivalent price in various cryptocurrencies will be calculated in real-time. Or, transactions will make use of stablecoins like Tether that are tied to the value of the US dollar.

Cryptocurrency is the latest gold-rush, and whether you think it’s the chance of a lifetime or yet another Ponzi scheme, it will become increasingly high-profile in ecommerce throughout 2021.

4. No More Video Calls and also More Video Calls

2020 was the year of Zoom. Its growth from bit-player to overtaking Skype is a material lesson for entrepreneurs that every obstacle is an opportunity.

every obstacle is an opportunity

Over the last year, we’ve discovered two things: meetings are more creative in person, and office costs are significantly reduced when staff work remotely.

There’s going to be a shift in the business landscape this year. Remote working will continue to be normal for years to come as businesses enjoy rent savings. Video calls will still be common for quick update meetings. But expect to travel to physical meeting places periodically for in-depth strategic planning.

Expect to see major cities with deserted office buildings and a rapid expansion of co-working spaces, especially those with meeting spaces — if WeWork can hold on a little longer, there may be light at the end of the tunnel.

As a web professional, you’re in a unique position to thrive in the new business world, even more so if you’re a freelancer. Remember, if you’re working onsite, be mindful of your physical health, and if you’re working remotely, be mindful of your mental health.

What Do You Think?

No one saw 2020 coming. Sometimes world events are outwith our control, and we have to hang on and hope it gets better. It’s been a tough 12 months, and the truth is we’re not through it yet.

But the 2020 coronavirus pandemic is the first pandemic in human history that we’ve had the technology to shorten.

2021 offers the opportunity for enormous change. Will designers look for new, more decorative approaches? Will we replace our technology stack? Will you be billing clients in Ether this year? Will you suffer the misery of a packed evening commute ever again?

 

 

Featured image via Unsplash

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Top 4 Magento Development Trends to Adopt in 2021

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Top Magento Development Trends for 2021

In order to hit the right chord with your potential customers, it is critically important to dig deep into the latest innovations and keep your Magento 2 store ready by adopting the latest Magento development trends.

Here are the top 5 Magento development trends that you should consider adopting into your Magento 2 eCommerce store in 2021.

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50 Best Websites of 2020

2020 has been one of the most memorable years in our history. Few of us have been alive long enough to experience a more turbulent time. But throughout the year, we saw design respond to challenging events with positivity, color, and a desire to elevate those people and projects working to make the world better.

As we head into 2021, there’s no denying that 2020 has changed our outlook on life and marked a major turning point in web design trends.

Here’s a collection of the websites we loved the most this year. Enjoy!

Looks Like You Need Iceland

On Looks Like You Need Iceland, you are invited to record a scream, which will then be broadcast into the Icelandic wilderness. It’s meant as a form of therapy. The idea is that you will one day visit Iceland in person. That might still be some way off for most of us, but we could certainly use a good therapeutic scream.

Black Lives Matter

Across 2020 there were major protests around the world in support of Black Lives Matter. The movement’s website is a central hub for news, resources, and civil rights information in 38 countries.

2º Earth

2ºC Earth takes the user to 5 locations worldwide and shows what will happen there if global temperatures rise by 2ºc. Sound is used really well here to create an immersive experience, along with some beautiful photography.

Github

Along with some new features announced earlier this month, GitHub has a glossy new homepage. It has a clean feel, with some nice scrolling animation and sparing but effective use of illustration.

I Weigh Community

Political and social initiatives were big in 2020, and non-profit activism initiative I Weigh Community is the brainchild of actress Jameela Jamil. It’s devoted to radical inclusivity, communicated with bold, expressive graphics.

UNREAL

Back in January, we clicked around UNREAL’s site for hours, enjoying the sharp transitions. The Swiss agency produced a wonderfully chaotic love letter to web animation.

Delassus

Delassus grows fruit, from citrus to avocados. The Moroccan company employs a cornucopia of 3D design to make its site bold, fun, and practical.

Lynn Fisher

We loved everything about Lynn Fisher’s site back in May. The homepage illustration was awesome. It was a humorous approach to RWD that we really appreciated. The site has since changed, with tons more to explore.

Minervo

The Minervo site feels distinctly Latin, with the hot pinks and sun-blasted desaturation feeling suitably South American. We love the cropping on the custom typeface.

Babord

Norwegians have an almost mystical connection with the sea, which is evident in the site for Babord, a Norwegian seafood supplier. We loved the brand font too.

Calexo

Calexo makes THC-infused beverages, and back in April, we loved the color and positivity of the site. The animated hamburger menu was a hit too.

Moooi

Moooi’s site layers illustration with a maximal effect that makes you feel like you’re chasing a white rabbit. There are tons of great UI details here, especially the bar that reveals the product videos.

Blind Barber Anniversary

The Blind Barber celebrates 10 years of success with this microsite. A deconstructed grid and an entirely black and white design, but with color photos, create energy and a sense of joy.

Zand Harirchi Architects

Zand Harirchi is an architecture firm based in Tehran, Iran. Its site features subtle references to architecture, like the delightful thumbnails reminiscent of small windows.

WFN

The WFN (Women’s Funding Network) is an international alliance supporting women’s foundations and gender justice funders. The sophisticated color palette and clean type are both confident and feminine.

Nathan Taylor

We loved exploring Nathan Taylor’s playful site all the way back in January. The different lighting modes were a firm favorite.

Käthe Kollwitz Memorial

A tribute to the life and work of Käthe Kollwitz, an Expressionist printmaker. There’s a catalog of her work, presented alongside large type and splashy color transitions.

Emotive Feels

Emotive Feels is a design manifesto from the Emotive Brand agency that illustrates an A–Z of potential brand emotions with simple animations that we likened to a Blue Note release.

A. N Other

A.N Other’s site for perfume highlights quality ingredients, materials, simplicity, craftsmanship, and the environment; in the process, it cleverly invokes a sense of luxury.

Playtype

Danish type foundry Playtype’s site fits its name perfectly. The playful site with bright blocks of color and the occasional animation shows off some pretty nice typefaces.

Feijoo Montenegro

All-text sites are always a thrill, and back in June, we were treated to this simple one-pager by Feijoo. Details like the numerals being replaced by words are delightful.

Wavering Stripes

Although this site’s subject matter is harrowing, it is presented in a very beautiful, thoughtful manner.

The Oyster & Fish House

Sophisticated typography, the wave textures, the nostalgic feel of the photography, and even the cookie notice’s on-brand styling all show attention to detail, which gives this site its appeal.

Who Cares

Find and ‘photograph’ the endangered species to learn about them in this delightfully illustrated game.

Curbed

When Curbed came under the umbrella of New York magazine earlier this year, it got a makeover. Neon highlights and a distorted grid give an edge to the classic magazine layout.

Yolélé

The carousel of fonio (it’s a West African grain) products on Yolélé’s landing page is a good example of horizontal scrolling that works well. There are some great page transitions too.

Pantheone Audio

Pantheone Audio’s site employs elegant scrolling to enable seamless navigation of an extremely luxurious site, underpinned by a complex grid.

Aelfie

Bright color, an irregular grid, illustrations, and a display type that feels almost hand-drawn perfectly captures the aesthetic of this NY-based home furnishing brand.

Highcourt

This site for private membership leisure club Highcourt uses subtle background color changes and simple line illustrations to create a sense of calm. Black and white are softened to dark blue and ivory, and gentle animation adds interest.

Kate Jackling

Kate Jackling’s site takes a step back and allows the content to bask in the glow of attention, placing her photography at center stage.

Treaty

While there is less hustle and bustle outside than we were used to pre-pandemic, we could certainly all use some calm. Treaty’s site for CBD oils reflects that calm with a combination of video, whitespace, and botanical drawings.

Ukrainian Railroad Ladies

Ukrainian Railroad Ladies is a book of photographs of women, and some men, who work on the Ukrainian railways. The site is basic, even brutalist, but it has charm, and the photographer’s fascination with his subject comes through.

Year & Day

Year & Day is an ecommerce site that sells tableware, from glassware to ceramics. The colorful collection is designed to complement different types of food, and the site’s color scheme reflects that perfectly.

Juan Mora

Juan Mora’s ‘under construction’ holding page has probably been crafted with more care than many full-blown sites. This showcase cleverly manages to demonstrate its subject’s skills without showing a single piece of work.

Lucciano’s

Lucciano’s homepage hero video alone will have your mouth watering for some of their gelato. Much of the appeal of food is visual, and the photography here does not disappoint. Circular text boxes in ice cream colors complement the product shots nicely.

Bored Solutions

Back in April, we were already a little weary of lockdown — if only we’d known how long it would last! The amazing color blobbing of bored.solutions was the ideal distraction.

Grand Matter

Grand Matter is an artist agency representing illustrators. There is a wealth of talent on show here and a broad enough range of styles to keep the web interesting for a good while.

Dunderville

This site for Dunderville motion design studio features a paper fold detail, which adds tactility to the virtual. Some superb type and vector animations showcase an impressive portfolio.

Album Colors of the Year

Album Colors has taken the covers from 150 albums released this year and arranged them by dominant color. The hex code for each color is provided if you want to copy it.

Mammut Expedition Baikal

Mammut uses stunning photography and a strong narrative to present its Eiger Extreme outdoor clothing. Longing for the great outdoors will either be alleviated or exacerbated by this one.

808303

808303.studio is a virtual Roland TR-808 drum machine and TB 303 bass synthesizer. You can program, record, and share your very own 80s techno masterpiece.

Bliss

Humor can be hard to get right, especially when you want to be taken seriously at the same time. Here, it works, and the result is a memorable site, oozing with confidence.

Jazz Keys

Type your message into Jazz Keys, and you’ll hear it in sound. You can send the message to anyone and let them hear your words — the web lives for side-projects like this.

Érika Moreira

The fabulous, simple site for Sao Paulo-based Érika Moreira has some awesome big type and creative case studies. It’s an excellent example of a non-visual portfolio.

G.F Smith

Earlier this year, the site for leading paper supplier G.F Smith got a redesign. It is a simpler design than the previous site and keeps the visual focus on the products and the colors.

Abbotsford Convent

Abbotsford Convent is a creative arts venue in Melbourne, Australia, based in a former convent. The UI for its site blends architectural forms to acknowledge the building’s heritage.

Waka Waka

Waka Waka designs and builds wooden furniture. The mid-century typography and the noise textures transport the site to the last century’s radical graphic design. There’s some clever disruption to the typical thumbnail approach.

Cone

Sites advertising apps always seem to want to box the design into a hastily de-branded mock-up. Cone takes a daringly refreshing approach by depicting a more expansive mobile experience.

Ride Out

Amsterdam’s Ride Out bike store teases the content with an intriguingly masked video. Plus, we love the wheel-inspired spinning links.

Puddle Sound

This site is a model of minimalism. Beautiful photographs and very little text, there is nothing to distract from the product on display.

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4 Creative Ways to Design a Festive Website

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The holidays are fast approaching. But that doesn’t mean it’s too late to get a new website online or to make your existing one look festive for the holiday season.

When it comes to decking the halls of your website with a little festive cheer, how do you do this without spending loads of money and time on it?

You’re in luck. BeTheme has a variety of pre-built websites to help you do just that. Not only that, but you can use these festive websites for a variety of occasions, like:

  • Hanukkah
  • Kwanzaa
  • Christmas
  • Boxing Day
  • New Year’s

You could also just use one of these sites to make your website feel more seasonal as the temperatures get colder and the snow starts to fall. (If that’s what your winter wonderland looks like!)

Let’s have a look at 4 ways you can bring a little seasonal or holiday cheer to your visitors with a festive website from BeTheme:

Tip #1: Use a Page Builder That Makes it Easy to Swap in Festive Content

Unless you’re running a business like the Christmas Tree Shops, it doesn’t make a lot of sense to have holiday imagery up all year long.

The only problem, though, is that it can be a real pain having to go in, find a new theme, and then redesign your site around it… For only a month or two.

That issue is easily resolved with BeTheme, which comes with over 600 pre-built websites and two page builders — Muffin and Elementor.

Because there are so many pre-built sites available, you can easily switch to a non-festive website once the holiday season is over.

In order to swap out this design with a festive website, you’d first have to reset your theme (which Be provides instructions on how to do). Then, install the new site you want to use.

Like BeXmas:

And if you only want, say, a new hero image in the top of your website, you can cherry-pick which parts of the pre-built site you install.

Tip #2: Effortlessly Switch From One Holiday to the Next

Let’s be honest, the winter holiday season can feel a little nuts — not just because your business has to keep up with the change of pace, but because your website has to keep in step with what’s going on.

So, let’s say you have an ecommerce site that changes frequently for upcoming sales, holidays, events, and so on. For this, you could use the BeMall pre-built site (all year long, mind you):

As you can see, it currently has a Black Friday message on the homepage. It’s not uncommon to have to transition from Black Friday or Cyber Monday into the December holidays.

Here’s how you might do that:

The update can be as minor or major as you want. So long as you use graphics and content that stay on-brand, you can easily swap out as much of your imagery as you like.

Tip #3: Use Small Animations to Bring the Holidays to Life

Holidays should be a time to lift spirits. Having a website that’s able to satisfy your customers’ needs during the holiday season will certainly help.

You might also want to think about adding small animations to your design, too.

The animations themselves don’t have to be festive, but you can use them to call attention to holiday-themed content. Take, for instance, BeParty:

You don’t need to have champagne bottles popping or streamers flying across the screen to get your point across.

This animation gives the New Year’s party balloons a gentle and natural feeling of bobbing up and down. An attention to a detail this small is sure to bring a smile to your visitors’ faces.

Tip #4: A Little Hint of Seasonal Flavor Can Go a Long Way

Holiday celebrations aren’t always big blowouts. Unless your entire business is going all-in on the holidays (or it’s a totally holiday-themed business), there’s no reason your site should have to go all out either.

Sometimes a more understated approach is best.

In that case, you’d keep your normal branded elements, imagery, and content in place on the website. But to make it feel a little more festive, you could infuse your site (at the very least, the homepage) with slight seasonal or festive touches.

For instance, let’s say you’ve built a website for a popular ski resort. Your website might look like the BeSnowpark site does normally:

The main draw of the resort is skiing, so it wouldn’t make much sense to change the graphics. However, you could do something like this:

It’s a small enough change, but the gift emoji and bigger lettering in the green button might inspire loyal snowbirds as well as first-time visitors to more quickly book their much-needed holiday getaway.

Get Your Festive Website for Christmas, New Year’s, and More

There are many science-backed reasons why a festive website is a good idea.

Holiday decorations, in general, stir up positive feelings of nostalgia for many people. They can also help alleviate some of the stress that’s built up over the course of the year:

What’s more, holiday decorations can visually signal to others that you’re friendly and accessible, even if they don’t know you.

Sounds exactly like how you want visitors and prospects to feel, right?

As you can see, there are many ways to decorate your website for the holidays. To do it quickly and affordably — and not completely turn your regular website upside-down — a BeTheme pre-built site is the way to go.

 

[– This is a sponsored post on behalf of BeTheme –]

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The Latest Research for Web Designers, December 2020

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2020 has been an interesting year, to say the least. And although I’m sure many of you can’t wait until the calendar flips ahead to 2021, it doesn’t look as though we’re going to be able to say goodbye to 2020 so easily. Many of the changes we’ve had to make this year are now expected to stay with us — a least for the following year.

The latest research gives us some hints about what’s to come.

If you want to start preparing for 2021 now, then these reports and surveys from organizations like 99designs, Upwork, Content Marketing Institute, and McKinsey & Company are a must-read:

1. 99designs Reports on the Common Challenges Freelancers Faced in 2020

I don’t want to make 99designs’s Design Without Borders 2020 report sound like it’s all doom-and-gloom. Because it’s not.

That said, 2020 has been a rough year and it would be irresponsible for me not to acknowledge the challenges that all of us freelancers have encountered this year. This report is one of the few I’ve found that includes data on the major challenges freelancers have dealt with this year, including:

  • 36% have struggled to maintain a steady flow of work or a stable client base;
  • 27% had clients who cut their business budgets and, consequently, their freelancers’ workloads;
  • 26% had at least one project cancelled or indefinitely paused;
  • 22% have been ghosted by at least one client.

Beyond working more hours and hustling to find new clients all the time, what else can freelancers do to weather a business disruptor like COVID-19? There are a number of things.

For starters, it would be really helpful to have a crisis management plan for your finances. It would also be beneficial to refocus your efforts on finding clients who pay for the value you provide and not for the hours you spend building websites. Clients who see the value in what you do will be less likely to ghost or drop you at the first sign of trouble.

2. Upwork’s Survey Reveals Educational Opportunities for Freelancers

Upwork commissioned Edelman Intelligence to put together its very first Freelance Forward survey. The goal of the ensuing report was to shed light on the state of freelancing, how the pandemic has changed it, and what we can expect in the future as a result.

One of the data sets I think web designers should pay close attention to is this:

According to this survey, freelancers only spend about 52% of their time on billable work.

Now, one of the reasons why entrepreneurs and enterprise companies make so much money is because tasks are relegated to different team members. For instance, if a design agency owner is good at building relationships with prospects, they’re going to spend time on sales calls and managing social media. The day-to-day admin tasks would then get offloaded to virtual assistants and billable project work would go to designers, developers, writers, and so on.

But as a freelancer, you don’t have the ability to delegate and scale when you’re working solo.

Rather than burn yourself out trying to handle all these things yourself, the report suggests there’s something else you can do:

Although freelancers recognize how important soft skills and business skills are, the first data set suggests that not enough attention might be paid to them.

What I suggest is that you take a look at the division of your work hours. If you’re spending less than half of your time on billable work, it might be a good idea to strengthen your non-design skills. That way, things like marketing, contract preparation, and client management won’t consume so much of your time in the future and you can bill more.

3. CMI’s Annual Report Reveals Profitable Opportunities for Web Designers

Content Marketing Institute’s annual B2B Content Marketing Report is, once again, chock full of useful tidbits about the state of content marketing.

While a lot of the data is focused around marketing organizations and how they’ve pivoted during the pandemic, I thought this bit of info would be really helpful for web designers:

For those of you who design B2B websites, take note of where these companies plan to invest in 2021. If 2020 has been particularly hard on you, or you simply want to expand your horizons, there are some other opportunities worth jumping into:

B2B Marketing Investment => Web Designer Opportunity
Content creation => Blog graphic design, infographic design, and schema markup creation
Website enhancements => Website redesign, website audits
Content distribution => Social media ad design, Google ad design, schema markup creation
Getting to know audiences better => UX research, UX design
Customer experience => Chatbot/live chat development, support portal creation

4. McKinsey B2B Analysis Suggests That Digital Is Here to Stay

For those of you who’ve worked for a B2B sales organization before, you know how important in-person interactions are to them. It’s not as though they can just sell their products or services online the way B2C ecommerce companies can. The key to B2B success is through customer (and partner) relationship building.

Prior to 2020, this meant lots of in-person meetings, phone calls, and emails. But something has changed this year, on both sides of the fence.

This chart from McKinsey suggests that digital relationship building and customer service aren’t just a temporary solution for COVID-19. B2B decision-makers are coming around to the idea that this is going to be their “next normal” (as McKinsey refers to it).

These new “go-to-market models” include the following:

  1. Talk to prospects, customers, and partners via video calls;
  2. Digital self-service options for customers who prefer the DIY method.

As a web designer, you can help your B2B clients level up their efforts to achieve this next normal.

For starters, you can integrate scheduling into their websites. This’ll empower prospects to schedule video meetings (for demos, discovery calls, etc.) with your clients’ sales teams.

Another thing you can do is build out self-service elements like live chat or chatbots, FAQs pages, knowledgebases, and support portals. As consumers become more confident with doing business online, these self-service options will make a world of difference in their experience with brands.

Wrap-Up

I know, I know. 2020 sucked. But at least we have a good amount of research and experience that gives us a much clearer idea of what we’re getting ourselves into with the coming year. (At least, I hope so.)

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