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10 Best Alternatives to Google Analytics in 2021

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When you think of installing analytics, you probably reach for Google Analytics. And you wouldn’t be alone. The platform’s tight integration with SEO and the implication that using Google products is beneficial to ranking means that Google Analytics is the most commonly installed analytics solution globally.

Google Analytics isn’t a bad choice: it’s free, it’s fairly comprehensive, and it does indeed tie most SEO efforts up with a nice bow.

But Google Analytics is also slow, extremely bad for privacy — both yours and your users’ — and for many people, it’s too unwieldy, having grown organically over the years into a relatively complex UI.

Some alternatives are fast, privacy-friendly, and geared towards different specialisms. Today we’re rounding up the best…

1. Heap

Heap is an event-based analytics platform. That means you can tell not just how many people visited your site but what actions they took when they were there. This isn’t a unique proposition, but Heap is one of the best implementations.

Heap offers an auto-track tool, which is ideal for new installations because you can get up and running immediately and fine-tune the details later. That makes it great for startups, although it’s also the choice of major corporations like Microsoft.

Heap’s free plan includes 60k sessions per year and 12 months of data history, but when you outgrow that, the business plans start at $12,000/year.

2 ChartMogul

ChartMogul is geared towards SaaS that offer subscription plans, staking a claim as the world’s first subscription data platform.

Services like Buffer and Webflow use ChartMogul to monitor their revenue and analyze the ROI of changes to their features, design, and user experience.

Ideally suited for startups, ChartMogul pricing is based on monthly recurring revenue; it has a free plan for up to $10,000 MMR; after that, pricing starts at $100/month.

3. Fathom

Fathom is an awesome, privacy-first analytics solution. It offers a simple dashboard and is ideal for anyone looking for simple analytics information to verify business decisions.

Fathom is ideally suited to freelancers, or entrepreneurs with multiple projects, as it allows you to run multiple domains from a single account. Fathom is entirely cookieless, meaning you can ditch that annoying cookie notice. It’s GDPR, ePrivacy, PECR, CCPA, and COPPA compliant.

There’s a seven-day free trial; after that, Fathom starts at $14/month.

4. FullStory

FullStory is designed to help you develop engaging online products with an emphasis on user experience.

FullStory is a set of tools, making it ideal for large in-house teams or in-house teams working with outside agencies or freelancers. It pitches itself as a single source of truth from which everyone from the marketing department to the database engineers can draw their insights, helping digital teams rapidly iterate by keeping everyone in the same loop.

FullStory uses AI to track and interpret unexpected events, from rage clicks to traffic spikes, and breaks those events down to a dollar-cost, so you can instantly see where your interventions will have the most impact.

There’s a free plan for up to 1k sessions per month; once you outgrow that, you need to talk to the sales team for a quote.

5. Amplitude

Amplitude has one of the most user-friendly dashboards on this list, with tons of power behind it. For project managers trying to make science-based decisions about future development, it’s a godsend.

The downside with Amplitude is that to make the most of its powerful data connections, you need to pump a lot of data in. For that reason, Amplitude is best suited to sites that already have a substantial volume of traffic — among those customers are Cisco and PayPal.

Amplitude provides a free plan, with its core analytics and up to 10m tracked actions per month. For premium plans, you have to contact their sales team for a quote.

6. Mixpanel

Mixpanel is a little bit more than an analytics program, aiming to be a whole suite of web tools it has ventured into split testing and notifications.

Mixpanel is laser-focused on maximizing your sales funnel. One look at the dashboard, and you can see that Mixpanel, while very well designed, has too many features to present them simply; Mixpanel is ideally suited to agencies and in-house development teams with time to invest — you probably want to keep the CEO away from this one.

Mixpanel has a generous free plan for up to 100k monthly users, with its business plans starting at $25/month.

7. Mode

Mode is a serious enterprise-level solution for product intelligence and decision making.

Ideally suited to in-house teams, Mode allows you to monitor financial flow and output the results in investor-friendly reports. You can monitor your entire tech stack and, of course, understand how users are interacting with your product. Wondering who handles the analytics for Shopify? That would be Mode.

Mode has a free plan aimed at individuals, but this tool’s scope is really beyond freelancers, and the free plan’s only likely to appeal to high-price consultants and tech trouble-shooters. For the full business plan, you need to contact Mode’s sales team for a quote.

8. Microanalytics

Microanalytics is a relatively new analytics program with a lightweight, privacy-focused approach.

Microanalytics provides a simple dashboard with acquisitions, user location, technology, and the all-important event tracking to monitor user behavior. Microanalytics is compliant with the web’s most stringent privacy laws, including GDPR, PECR, and CCPA. The tracking code is just 1kb in size, meaning that you’ll hardly notice its footprint in your stats.

Microanalytics is free for up to 10k pageviews/month; after that, the monthly plan starts at $9.

9. GoSquared

GoSquared is another suite of tools, this time aimed at SaaS. Its primary product is its analytics, but it also includes live chat, marketing tools, and a team inbox.

If you’re tired of comparing multiple tools to help make the most of your startup, GoSquared kills several birds with one stone. Perhaps most importantly, if you’re beginning to build a team and don’t have any engineers onboard yet, GoSquared has an award-winning support team and an idiot-proof setup process.

GoSquared has a free plan that’s fine for evaluating the suite and integrating data from day one. As you begin to grow, paid plans start at $40/month.

10. Segment

Segment is a little different from the other analytics tools on this list; Segment is a layer that sits between your site and your analytics. It integrates with many of the tools on this list.

There are several benefits to this approach. The main one is that different teams within your enterprise can access analytics data in a form that suits them — designers can access complex data, and management can stick to revenue flow. It also means that you can switch analytics programs with a single setting in Segment and even migrate historical data into new apps. If you’re an enterprise that wants to future-proof its customer intelligence gathering, Segment is worth considering.

Segment is trusted by some of the web’s best-known names, from IBM to Levis, and…ahem…Google.

Segment is free for up to 1k visitors per month, and after that, the team plan starts at $120/month.

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8 Awesome Black Friday 2020 Deals for Designers (Up to 94% Off!)

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If you’re interested in a sneak peek of this year’s best Black Friday deals, stick around. You’ll find a few web designers’ favorites, including a stellar deal or two.

This year, more than a few of the popular retail outlets are shifting away from the traditional “camp out all night and bust open the doors when the store opens” shopping model. You might just prefer this less chaotic, ecommerce approach.

All of us are trying to adjust to what may eventually become a “new normal”. We may not like some aspects of this new normal, but there are bright spots as well.

More shoppers are likely going to shop online because of the coronavirus. That means you don’t have to fight the crowds while desperately attempting to socially distance. The shelves aren’t as apt to go bare, and shopping is easy, convenient, and safe.

1. Slider Revolution

You will find the Slider Revolution plugin incorporated in a host of WordPress theme tools and products. This premium plugin can in fact boast of more than 7 million users around the globe.

What you may not be aware of is that it is much more than just a WordPress slider. With it in your web design toolbox, you can in fact create just about anything you can imagine.

Expect to find:

  • A stunning selection of elements including sliders and carousels;
  • Attention-getting hero sections designed to make your home pages really stand out;
  • Single-page websites with layouts unlike anything you’ve seen before;
  • Modular structuring that allows you to rearrange and reuse sections however you choose and the ability to mix and match modules with any WordPress content;
  • Add-ons whose cutting edge features push the boundaries of web design possibilities.

There’s more of course. To celebrate Black Friday and Cyber Monday you can NOW get any Slider Revolution subscription plan or one-time payment at a 33% discount.

Just click on the banner and use the BLACKFRIDAY code at checkout.

2. Amelia

When done manually, booking and managing appointments can be tedious and subject to mistakes and errors. Amelia provides an automated booking process that is oh-so easy to work with and is error free; just what you need to help you acquire more happy customers.

Key features of Amelia’s fully responsive design include:

  • A dashboard system that enables you to track approved and pending appointments, booking changes, and revenue;
  • Zoom Integration, Google Calendar, and Outlook Calendar sync;
  • The ability to accept and easily manage recurring appointments that customers can schedule;
  • Front-end customer and employee appointment and event managing and backend appointment adding, editing, and rescheduling;
  • Email notifications for pending and approved appointments and events.

And much more that will save you loads of energy and a ton of time. Give Amelia a try, and if you like what you see (and you will), take advantage of the 30% Black Friday discount.

3. wpDataTables

wpDataTables 3.0, with its fresh, new look, gives you a host of different ways to generate attractive, customizable, and responsive tables and charts, and a host of different ways to present them.

  • Tables can be created from most data sources, the most common being MySQL query, PHP array, Google Spreadsheet, Excel files CSV files, and JSON and XML inputs;
  • A working knowledge of SQL is not required!
  • Addons include Gravity Forms, Formidable Forms, Report Builder, and Powerful Filter;
  • wpDataTables users can generate Tables and Charts quickly from massive amounts of data (saving hours of effort);
  • Tables and charts are customizable and maintainable (editable once placed in use);
  • Tables can be created manually if you wish.

Click on the banner now and take advantage of wpDataTables 30% Black Friday discount on all licenses and addons.

4. TheGem – Creative Multi-Purpose High-Performance WordPress Theme

In TheGem, the ultimate WordPress multipurpose toolbox, you will find:

  • A rich selection of 400+ premium pre-built multi-page and one-page websites, all available for Elementor and WPBakery page builders;
  • The ability to mix and match any of this demos, layouts and page sections to create your own unique look;
  • Extended WooCommerce layouts & tools for making online shops, which convert better;
  • TheGem Blocks: an ultimate tool for building webpages at the speed of light.

And much more. Just click on the banner and check this 5-star product out.

5. Mobirise Website Builder

Creating a Google-friendly can take time, unless you have Mobirise at your fingertips, in which case you have a number of helpful tools to speed things up.

  • No coding, it’s all drag and drop;
  • 3,600+ website templates are at your disposal plus sliders, popups, forms, and more;
  • Many eCommerce features, including a shopping cart;
  • Latest Google Amp and Bootstrap4;
  • You can download Mobirise for free.

And, because it’s Black Friday, everything is yours at a 94% discount!

6. Get Illustrations

Get Illustrations offers royalty free and landing page Illustrations ready to drag and drop into your web design. You’ll have access to:

  • An extensive library of 4000+ illustrations with more added every week;
  • A wealth of design formats, including AI, PNG, SVG, Figma, Adobe XD, and Sketch;
  • Free updates and new illustrations weekly (included in the bundle).

Click on the banner and use the Coupon Code BLACKDEAL for your 30% discount.

7. XStore | Responsive Multi-Purpose WooCommerce WordPress Theme

For anyone planning on creating an eCommerce store, the XStore name says it all. Key features you’ll find in this powerful and flexible WooCommerce theme include:

  • More than 95 good-to-go-shops plus a full AJAX shop to get you started;
  • 300+ pre-defined shop/page sections, a header builder, and a single product page builder;
  • Elementor, WPBakery and $510+ worth of premium plugins.

Click on the banner and sign up to become one of XStore’s 55,000+ happy customers.

8. Kalium – Creative Theme For Multiple Uses

Kalium is an easy-to-use, easily maintainable multipurpose theme for WordPress users that is always updated to use the latest WordPress standards.

  • Kalium provides its users with a host of professionally-designed pre-built demos and elements;
  • Many plugins such as: Slider Revolution, WPBakery, Elementor, Layer Slider, Advanced Custom Fields PRO, Product Filter for WooCommerce, Product Size Guide,WooCommerce and other premium plugins are included.

Kalium is responsive, GDPR compliant, and gives you full eCommerce and top-quality customer support. It has a 5-star rating after 36k sales on ThemeForest – seriously impressive!

***** 

If you hit the retail stores remember to social distance.

Or, if you would rather take a brief break from the demands of Covid-19, take advantage of one or more of the above ecommerce sales. As you can see, there are some excellent ones!

 

[– This is a sponsored post –]

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Top New CMS Plugins, November 2020

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Since there are so many CMS plugins out there, it can be overwhelming to choose the best ones for your website. We’ve done the research for you; this list contains the top new CMS plugins for November 2020. You’ll find useful plugins for WordPress, Craft, Shopify, and Joomla.

Let’s get started…

WordPress

404 Page Editor

404 Page Editor is a simple WordPress plugin that helps you add custom text to the default 404 page on your website. The plugin comes with seasonal and industry-related 404 templates. One useful feature of the plugin is that it backups your current 404 page before changing it. So you can restore the backup page anytime you choose. The plugin duplicates your current 404.php page to wp-content/uploads/404-page-editor/ so you can easily find it. You can also change the text on the plugin to fit your local dialect. 

UnusedCSS Power-Up

Most WordPress themes and plugins load their CSS in the wrong areas of your website. This can slow down your site. A slow website will reduce user experience and lead to increased bounce rates.

UnusedCSS will help reduce the size of your website’s CSS files by up to 95%. The best part is that the plugin works automatically. It will remove any unused CSS when visitors view any page on your website. UnusedCSS will automatically reduce your website’s load times by reducing your CSS files and page size. The plugin also optimizes the performance of other WordPress plugins and extensions. UnusedCSS also works with WooCommerce themes and plugins.

Simple Redirects

Simple Redirects is a WordPress plugin that helps you to automatically redirect requests to another page on your site or any other place on the web. The plugin allows you to easily redirect users from your old web pages to new pages using 301 or 302 redirects. You don’t have to worry about losing backlinks or page rank. Any incoming links to the old web page will be automatically passed along to the new page. The page rank on the old page is also transferred to the new page. The plugin is useful when migrating a WordPress site when don’t want to retain the URL structure. 

HTML Validation

HTML Validation plugin helps you identify any HTML validation errors on your website. The plugin works automatically in the background of your website and will send you regular reports. There is a progress bar on the report screen to show you the progress of the scan. The plugin uses WordPress Cron to scan the content of your website. There is also an option for the plugin to automatically fix any HTML validation issues on your website. You can also choose to fix the issues manually. 

Just Highlight

Just Highlight is a simple WordPress plugin that helps you highlight text in your posts or pages. You can use this plugin to highlight any portion of the page you want to draw the reader’s attention to. You can highlight the background of the page and also add animation to the highlighted text. In the WordPress admin area, you can change the speed and color of the animation. The plugin is compatible with Gutenberg, and the WordPress classic editor. 

DeviantArt Embed

DeviantArt Embed is a simple plugin that helps you embed any work from Deviant Art into a post. The plugin provides a block for the WordPress block editor so you can easily embed the image. It uses a DeviantArt oEmbed API to pull the images and their descriptions, and creates an embedded image. 

Static Optimizer

Static Optimizer is a static file optimization plugin that serves and optimizes static files on your website. The plugin will help you increase your website speed by automatically compressing your static files. It is easy to set up, you just need an API key to get started. Other useful features that the plugin offers include automatic JS and CSS minification, automatic image optimization, and processing of responsive images. You don’t have to worry about losing your files if their server is down. The plugin automatically backs up your files and will load your original files when their servers are down (either because of an upgrade, maintenance, or outage).  By default, only images are compressed when you activate the plugin; you can also choose to optimize fonts, CSS, and JS files. 

RankBear

RankBear is a keyword rank tracker plugin that helps you analyze your SEO efforts. With RankBear, you can track the keywords for each of the posts and pages on your site. While the plugin has a paid plan, you can track up to five keywords for free. On the free plan, you will receive weekly reports on each keyword you are tracking. You can search for the rank and volume of a keyword in every location supported by the Google search engine. RankBear is a lightweight software-as-a-service plugin hosted by Amazon Cloud Services. The plugin also offers the option to download the keyword reports to CSV. 

Table of Contents Block

Table of Contents Block is a plugin that allows you to easily create a Table of Contents for your WordPress posts. The plugin is lightweight and will automatically add a Table of Content in your website’s posts and pages. You can select the heading tags you want to add to the Table of Content. It also has a dedicated support team to assist you. The plugin works fine with all standard WordPress themes. 

Markease For WooCommerce

Markeaze is an all-in-one communication plugin that allows you to add live chat to your online stores. The plugin will help you improve your customer service by decreasing your response times. With the plugin, you can collect your visitor’s contact information via a widget. This feature is useful in building a subscriber database. You can also use the plugin to track customer behavior on your site, inform customers about new products, help customers with active orders, and collect customer feedback. You can also use the auto-reply function to answer commonly asked questions. 

Craft CMS

Image Toolbox

Image Toolbox is a Craft CMS plugin that offers image-related tools for your templates. The plugin will automatically create a WebP variant of the images you upload. It also has a fallback for browsers that do not support WebP images. Other useful features the plugin offers include automatic creation of placeholder images and generation of responsive images with multiple variants. The plugin also supports Imager-X (or old Imager). 

Element Panel

Element Panel plugin allows you to add elements and an eager-loading panel to the debug toolbar. This feature will help you benchmark your templates in Craft CMS. For elements, the panel has a dashboard that shows how many elements are populated. It also shows how many elements are duplicates. The plugin also shows you how many eager-loading elements are detected. Duplicate elements are grouped by field name. 

Shopify 

VStore Shoppable Videos

VStore Shoppable Videos is a Shopify plugin that allows your customers to shop directly from your videos. The plugin allows you to embed your products into any video. Since videos have a high engagement rate, this plugin will significantly improve your store’s conversion rates. 

ProofMotion Video Testimonials

ProofMotion Video Testimonials plugin helps you to easily collect video testimonials. The plugin sends an automated email or SMS requests to customers asking for their satisfaction feedback after making a purchase. The responses are analyzed to determine whether the customer had a negative or positive experience. Customers that offer negative feedback are sent to customer care to help them with the problem they encountered. Happy customers are prompted to make video testimonials of their positive shopping experience. ProofMotion guides the customer through the interview so they can give the best testimonial. They also offer an on-site widget so you can easily share your testimonials. 

Real ID

Real ID is a Shopify plugin that allows you to verify customers’ real identity using a photo ID and facial biometrics. The plugin is perfect for orders that have an age restriction, verifying flagged fraud goods, and selling expensive goods. Real ID will help you identify whether a government-issued-ID is fake during fulfilment. All the customer needs to do is take a selfie on their phone. This way, even if a customer has access to a stolen physical ID, they won’t still be able to make any purchase. The plugin can verify documents such as passports, visas, national IDs, driver licenses, and more. Real ID will help you handle GDPR compliance. The plugin is available in hundreds of countries around the world. 

Joomla

Accessibility

Accessibility is a Joomla plugin that allows your website visitors to easily access your website content. The plugin will remove any barrier between the visitor and your Joomla site. There is no coding required and you can customize the plugin directly from the module manager. The plugin has a useful feature called Dyslexic Readability; this feature allows your visitors to set the entire document font to a dyslexic-friendly font. Visitors can also grayscale the page, resize the fonts, and resize the word space. From the backend module, you can add any custom CSS and JS. The plugin is also available in 12 different languages. 

Reading Time

Reading Time is a simple plugin that will help you easily show the reading time of your Joomla articles. The plugin is easy to set up and does not require any coding. You can customize every parameter, including the text, in minutes. You can also choose to exclude categories, articles, and menu items. Reading Time also allows you to easily add custom CSS code from the plugin parameters. 

 

Featured image via Pexels.

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Everything You Need to Know About Websites And Privacy Laws

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When it comes to compliance, website developers need to keep their eyes on more than just ADA regulations and Section 508. Privacy laws are a big consideration and decisions on how to build privacy into a website start with architects. 

And that’s exactly what website developers (and designers!) are. They build up attractive, functional websites and apps for their clients. Yes, they work closely with clients, copywriters, vendors, and other professionals to get the job done, but the developers are the ones who put it all together. 

That’s why it’s critical that website developers are well-versed in marketing privacy laws — these regulations directly impact the end results of their work. But how does a website architect create a digital platform that honors both user privacy and the needs of their clients? 

What Privacy Laws Are Important For Web Developers?

The two biggest privacy laws that web developers need to keep tabs on are the General Data Protection Regulations (GDPR) and the California Consumer Privacy Act (CCPA). Each law has its own unique scope and provisions, but they both shifted the landscape in defining an individual’s rights to their personal data and set mechanisms for how these rights would be protected and enforced.

Each regulation also carries with it fines, fees, and legal measures for non-compliance. These can be substantial. And if that’s not enough, there’s an ever-increasing consumer demand for websites that prioritize privacy and security. Consider these statistics:

  • 82% of Americans surveyed say they are concerned about the security of their online data
  • 79% of adults claim they are very or somewhat worried about how companies use the data they collect about them
  • 63% of Americans believe they understand very little or nothing at all about privacy laws and regulations that are intended to protect their data

How Can Developers Implement These Laws?

Privacy by Design is Critical for Websites

Under GDPR, web developers are required to adopt the Privacy by Design framework, which is a multi-point methodology intended to standardize data protection measures. 

Building privacy into websites shouldn’t happen at the end stages. It should start with how the websites are conceptualized in the first place. Here are points to prioritize:

  • Minimize that data you’re collecting and pseudonymize it to protect data privacy
  • Are you capturing consent? How? Where?
  • Integrating security measures to protect data — anytime you capture data or implement a third party product, a security risk is born.
  • Knowing where you’re introducing privacy and data sharing notices
  • Implement just-in-time notices to provide consumers transparency and build trust 
  • Giving your users the opportunity to manage their personal data

Let’s look at these a little more closely…

Data Minimization is the Goal

Data minimization is an important principle embedded in GDPR. Data minimization itself is a pretty straightforward concept: organizations should limit how much personal data they collect and only process the information necessary to accomplish their business purposes. Once the data is no longer useful, it should be deleted. 

For web developers, this means several things. When it comes to building websites, forms, cookies, and other methods should only ask for essential information. For example, if you are creating a pop-up to collect email addresses, don’t ask for their location unless it’s relevant to the email list and better serving their needs.

How and Where Do You Introduce Privacy Policies and Notices?

Let’s say you take data minimization seriously. That’s great! Now you need to put those data collection practices into words and share them with your customers. 

Privacy policies and notices are a big part of both GDPR and CCPA. Both the CCPA and the GDPR mandate that your privacy policy detail why you’re collecting information and how it will be used, as well as what the individual’s rights are and how they can exercise them. 

CCPA takes a slightly different angle, requiring privacy policies to disclose if the business sells personal data and what third parties have access to the data. CCPA also dictates that privacy policies and notices are current, updated at least annually.  (Nota bene: GDPR also asks for updated privacy documents, but doesn’t specify frequency.) 

How does this translate from policy into web development?

  • If you’re collecting data to improve user experience, allow for targeted ads, or sharing information with third-parties, this information will need to be included in a privacy notice. Remember, CCPA works with a broad definition of selling data, so you may need to account for a “Do Not Sell” link on your home page. 
  • Considering using data beyond these purposes? Plan to obtain explicit user consent for each additional purpose.
  • What’s your plan for the data after the user gives it to you? Where is it stored? Who has access to it? How long are you keeping it? These are all questions that a website developer should consider, and that needs to go into a privacy notice. 

Just-in-Time Notices for Transparency and Trust

Part of Privacy by Design is the use of individual components of your website to create transparency and support compliance. From a development and design perspective, this means you should always be looking for ways to communicate the hows and whys of data collection. 

Yes, your privacy policies and notices aid in this, but going beyond these pieces is important. Customers recognize when businesses go the extra mile for them, after all. 

So consider implementing just-in-time notices at points where users enter their information. These notices are a chance to share your data collection practices with your users. It’s transparent! It’s open! It aids in consumer awareness! 

Keep Users in the Loop

Want to win over your customers? Make it as easy as possible for them to manage their personal data and how it’s being used. This starts with making sure they are aware of why you’re requesting their information and how you’re planning on using it for the website. You should also:

  • Get user consent — clear and unambiguous user consent — prior to gathering any data at all. This includes cookies.  
  • Don’t pre-tick boxes for consent. Just don’t. (It’s bad practice AND it’s against GDPR.)
  • Link to all legal documents on the site. Users should be required to agree to them before using the service. 
  • Want to send marketing communications like email newsletters to your customers? Make sure they agree to this. Expressly. 

One helpful tool for keeping users in the loop is a marketing preference center. A marketing preference center allows users easy access to their information. From there, they can manage, edit, and delete their information at their discretion.  

Bonus? A marketing preference center is an excellent point at which to communicate a business’ commitment to privacy. While users will pick up this through all the discrete elements of privacy on your website, putting it all into one hub that also allows users control over their data really reinforces this message. 

Remember, it’s not just on the consumer to manage their data. Web developers should commit to managing the data in their systems. This means they should:  

  • Maintain accurate and clean records of users’ data consent preferences
  • Send regular reminders to users to update their personal information in your system
  • If a user deletes their account, promptly delete all of their personal information  
  • If your client goes out of business or is sold, they should delete all personal information in their system

Make it User Friendly

A final point: making your websites user friendly is important regardless of privacy compliance. Users expect websites that don’t make them think deeply about, or worry about, their privacy. Make it accessible and easy. Don’t make people figure it out on their own.

Give them value for sharing their data

Your users don’t have to share their data. They’re choosing to. So in exchange for their personal information, make sure you’re using it to provide a user-friendly website. Offer them a secure, enjoyable experience.  

But don’t ask for more than you need

Let’s loop back around to this point again. While consumer data can help you build a better website, don’t plan your websites around it and don’t demand data to create a good experience. 

Usability, web design, and website security; all of these things benefit from consumer data. But privacy laws should always guide how any personal data is collected and used, and respect for consumers’ individual rights, and honoring their privacy should be top-of-mind for web developers. 

 

Featured image via Pexels.

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Préparer, prévenir, détecter : comment les employeurs peuvent assurer un retour au travail sûr et sain

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Alors que les collaborateurs commencent à abandonner progressivement cette longue période de travail à distance et à retourner sur leur lieu de travail, les entreprises se demandent à quel moment et de quelle manière il convient de le faire en toute sécurité. Il s’agit d’une tâche essentielle et d’un nouveau défi pour tous, tant pour les employés que pour les responsables des ressources humaines (RH).

Tout d’abord, la santé ainsi que le bien-être des collaborateurs et de leurs familles sont en jeu. Deuxièmement, il existe des risques commerciaux que les employeurs peuvent ne pas prendre en compte, allant du respect de la vie privée au non-respect du règlement général sur la protection des données (RGPD).

Aux États-Unis, par exemple, les Centres pour le contrôle et la prévention des maladies (CDC) ont récemment formulé des recommandations détaillées pour améliorer la sécurité dans les immeubles de bureaux, notamment en contrôlant les températures et les symptômes. Par ailleurs, l’Equal Employment Opportunity Commission (EEOC) des États-Unis continue de réviser ses lignes directrices aux employeurs afin d’équilibrer le respect du Americans with Disabilities Act (ADA) et des CDC.

Cette situation peut être éprouvante pour n’importe quelle organisation. Nombreuses sont celles qui choisissent d’adopter une longue période de travail à distance avec des horaires flexibles. Les entreprises qui sont implantées dans plusieurs régions se trouvent dans des phases et des environnements très différents. De l’Asie à l’Europe, certaines régions se montrent plus agressives en matière de déconfinement.

La première recommandation que j’adresse aux clients qui envisagent de faire revenir leurs employés au travail en toute sécurité est de commencer par un plan qui intégrera les processus RH. Pour aider les clients de tous les secteurs et de tous les pays à gérer cette transition, SAP a publié les principales mises à jour de la solution SAP SuccessFactors Visa and Permits Management ainsi que l’application partenaire Guardian by AlertEnterprise.

Une technologie SAP tournée vers l’avenir pour un lieu de travail sûr et sain

Au lancement, la solution SAP SuccessFactors Visa and Permits avait un cas d’utilisation particulier, comme en témoigne son nom. Cependant, en travaillant avec ses clients pour étendre ses capacités, SAP a découvert de nombreux cas d’utilisation autour du suivi des certificats, des licences, des justificatifs et de bien d’autres choses encore qui sont particulièrement pertinentes aujourd’hui. Grâce à cette solution, les utilisateurs peuvent désormais contrôler le processus visant à faire revenir les employés au bureau tout en automatisant l’application de politiques complexes et évolutives en matière de santé et de sécurité liées au COVID-19 pour mieux protéger les personnes.

En quoi ces outils sont-ils utiles ?

Pour assurer un retour au travail sûr et sain, voici une approche en trois étapes qui vous permettra de démarrer.

Préparation

Grâce à la solution SAP SuccessFactors Visa and Permits, soutenez le déconfinement tout en minimisant les risques, et gérez les procédures de santé et de sécurité qui encadrent le retour au travail des collaborateurs.

  • Prévoyez pour vos collaborateurs un moyen sûr d’envoyer les documents, comme une preuve de certificat numérique de santé ou des justificatifs, avant leur retour au travail.
  • Suivez les coûts du dépistage. Les fonctionnalités de libre-service permettent aux utilisateurs de remplir et de soumettre des documents afin de réduire le travail manuel.
  • Gérez les renseignements médicaux sensibles des collaborateurs. Par exemple, les lignes directrices de l’EEOC précisent que l’ADA demande que les renseignements médicaux concernant un employé soient stockés séparément du dossier personnel de l’individu afin de limiter l’accès aux informations confidentielles. Autrement dit, au lieu de stocker les nouveaux renseignements médicaux dans SAP SuccessFactors Employee Central, ces informations peuvent être gérées dans SAP SuccessFactors Visa and Permits, ce qui contribue à la fois à sécuriser les données et à protéger les collaborateurs.
  • Réduisez le risque d’encourir de lourdes sanctions financières, comme le non-respect du RGPD en matière de « traitement de catégories particulières de données à caractère personnel ». Respectez les réglementations légales supplémentaires et les règles en matière de confidentialité des données, comme la Health Insurance Portability And Accountability Act ou HIPAA.
  • Configurez les processus de notification, d’approbation, de renouvellement et plus. Les tableaux de bord fournissent un aperçu de la conformité, et les actions en temps réel permettent aux entreprises de gérer en toute confiance leur personnel dans un environnement en constante évolution.
  • En ce qui concerne l’intégration, les entreprises ont la possibilité de simplifier le processus d’embauche afin de traiter les formalités administratives le plus tôt possible pour que les nouveaux collaborateurs puissent commencer à travailler.

Prévention

Faites revenir le personnel non essentiel au bureau en toute sécurité grâce à la solution AlertEnterprise Health & Safety Access Governance.

  • Contrôlez le nombre de personnes dans les locaux, gérez l’accès aux sites qui sont temporairement saturés et autorisez de nouveaux modes de travail par roulement
  • Prévoyez un système d’autodéclaration et d’autoattestation avec un rétablissement contrôlé de l’accès au lieu de travail déterminé par la politique. Par exemple, les employés et les visiteurs peuvent s’autoévaluer et vérifier s’ils ont de la fièvre, si quelqu’un dans leur foyer a été déclaré positif au COVID-19, etc.
  • Gérez les contrôles d’entrée au site grâce au libre-service pour les contrôles préalables, comme les contrôles de température, avec l’application de politiques et la gestion de l’accès.
  • Mettez en place des systèmes de badges et de sécurité pour gérer l’accès à l’espace de travail et contribuer à l’application des politiques de l’entreprise, comme avec le retrait automatique de l’accès.

Détection

Minimisez les risques permanents grâce à la solution AlertEnterprise Health & Safety Intelligence Tracker et protégez votre lieu de travail.

  • Utilisez les analyses pour suivre les personnes qui ont été exposées au COVID-19 ou qui pourraient l’être. Cette technologie permet de suivre une infection suspecte ou confirmée et de détecter les personnes ainsi que les zones susceptibles d’avoir été exposées au virus.
  • Déterminez les zones exposées pour les mettre en quarantaine ou les assainir. Les zones à haut risque peuvent alors être désinfectées, et les personnes à haut risque peuvent se voir retirer leur accès de sécurité.
  • Prenez des décisions à partir de données concrètes, comme les niveaux d’exposition, les cartes thermiques de localisation, et d’autres analyses de santé et de sécurité.

En ce qui concerne le déconfinement, les clients comprennent qu’il ne s’agit pas de revenir au travail comme si de rien n’était. Ils savent que le déconfinement ne se résume pas à choisir une date pour ouvrir les portes et à distribuer du gel hydroalcoolique. En cette période d’incertitude, ils veulent apprendre à préserver la santé, la sécurité et la sûreté de leurs collaborateurs et clientèle.

Si chacun doit jouer son rôle en assumant une responsabilité personnelle, les employeurs peuvent ouvrir la voie à un retour au travail sûr et sain.

 

Imran Sajid est le directeur international de la gestion du capital humain pour SAP SuccessFactors.

Publié pour la première fois en anglais sur news.sap.com

The post Préparer, prévenir, détecter : comment les employeurs peuvent assurer un retour au travail sûr et sain appeared first on SAP France News.

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EU Privacy Shield and the Future of Data Regulation-Compliant DBs

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On July 16, 2020, the European Court of Justice got rid of the four-year-old Privacy Shield agreement struck between the U.S. and the EU that had exposed Europeans to possible U.S. surveillance. The agreement had also allowed U.S. companies like Facebook and Google to store data about European residents outside of the region. 

This move is yet another great example of the EU doing “right” by their constituents and holding tech companies responsible for their users’ data privacy. The news also builds on the EU’s General Data Protection Regulation (GDPR) leadership, extending its consumer protections and providing a model for the rest of the world to work from as global data privacy policies continue to evolve.

Source de l’article sur DZONE

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Why PSI, DP, and SMC Are the Future of Data Privacy

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Privacy regulations like GDPR and CCPA are changing the way data is collected and used. Data-driven organizations use data collaboration to understand their customers and research organizations that rely on data collaboration to advance research are being restricted. As more privacy regulations come online, what can organizations do to future-proof their use of data, whilst still adhering to privacy regulations?

Technology is now available that will allow organizations to continue to collaborate without ever exposing or moving the underlying data. 

Source de l’article sur DZONE

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