Articles

AWS CDK Project Blueprint – Modeling and Organizing (Part 2/2)

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Welcome back! This is the second part of a two-part article series. With this article, my goal is to build a blueprint to show a way how to model, organize and structure our Infrastructure-as-Code Projects using the AWS-CDK framework. Check here to access the first part of this article.

Now, in this second part, as promised, comes the fun part, we get into the hands-on. Let’s run our AWS CDK IaC Project, deploying all the services and resources, and then see the AngularJS Application up and running. Let’s get started.

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15 Inspiring Alternatives to Dribbble & Behance

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Web design is often stagnant because designers look at the same work and follow the same trends. Unfortunately, algorithms promote work that is liked, and designers produce content to get likes, which leads to a self-feeding cycle.

We’ve been talking about the dribbblization of design for years, but Behance is just as guilty of promoting and encouraging homogenous design.

It’s not that Dribbble and Behance don’t have value; they are both excellent resources for designers. But they’re victims of their own success, and it’s healthier for them, designers, and the industry if we broaden our sources of design inspiration.

And so, today, we’re presenting this list of the best places to find design inspiration for web designers that aren’t Dribbble or Behance. (OK, you can check them out too, if you really want to!)

Awwwards

Awwwards is the top site for web design inspiration. The best agencies in the world post here, and a ‘Site of the Day’ award is a coveted accolade. So if you’re looking for design inspiration, this should be your first stop.

Admire The Web

Admire The Web is an excellent collection of curated sites. It’s more selective than sites like Awwwards, so you don’t have to dig through so much to find the best web design.

One Page Love

One Page Love is one of the best resources for designers seeking inspiring new ideas. It’s devoted to one-pagers, which means it leans towards apps, tech start-ups, and smaller independent projects.

Godly

Godly is another excellent collection of web design inspiration. Godley uses animated thumbnails, so you can get a sense of a site before you look at it in detail. As such, it’s perfect for animated landing pages.

Hoverstat.es

Hoverstat.es is a collection of curated websites that often finds little gems other sites miss. Unlike most roundups, it doesn’t go into much detail on each site, and new sites are infrequent, but it’s always worth a browse.

Siteinspire

Siteinspire is one of the most established design inspiration sites. The collection is carefully divided into different styles; if you find your own site listed, you can add your contact details.

Land-book

Land-book is a curated collection of the best sites on the web. The site does a great job of presenting screenshots clearly, and the similar sites feature is great for browsing a particular mood.

Savee

Savee is a fantastic site for browsing all kinds of design inspiration. It’s like Pinterest for designers as it leans towards art direction and photography. It’s easy to scan for mood boards.

UIJar

UIJar is a nicely designed collection of hand-picked websites. Unlike most other sites on this list, UIJar also features a collection of branding that’s great for identity designers.

Brutalist Websites

Brutalist Websites is the perfect inspiration site if you’re a fan of the Brutalist design trend. There are plenty of designs that show why Brutalism is so popular right now, but the site itself is probably short-lived.

Minimal Gallery

Minimal Gallery is a collection of sites that embrace minimalism. Like Brutalist Websites, the quality of the collection is very high, but the site’s lifespan is probably short-lived thanks to being tied to one trend.

Ello

Ello is a platform for showcasing excellent design work. It’s solid on illustration and artwork. There’s also a great deal of photography on show. You’ll also find regular opportunities tied to creative briefs.

DeviantArt

DeviantArt is still the largest, and arguably the best, showcase for illustration, with dozens of styles from Anime to classicism. It’s easy to lose a few hours browsing DeviantArt.

Figma Community

Figma Community is a collection of the best work from the Figma community. But you don’t need to be a Figma user to grab some inspiration from the UI work on show.

Lapa

Lapa is a collection of 5000+ landing pages. The collection is headhunted from around the web, so if you only have time to check out one site, Lapa could be a good choice.

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Why « Polyglot Programming » or « Do It Yourself Programming Languages » or « Language Oriented Programming » sucks?

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Last year we saw the launch of a new Web programming language Dart – Structured Web Programming from Google. A very interesting approach to support web application development. Not so long after Go, Groovy, Ruby, Scala, << Name your DSL here >>; we see Dart. Is it a good thing to have at least one programming language to solve one problem? The answer is, like we already know, it depends.

Stay Away From “Do it Yourself”

It is your choice as to if you will try to do things yourself or allow the truly seasoned professionals to help out. Some decide that they are going to try to go it alone when they are programming something new, but this often ends up in a less than desirable place. It may even be more expensive than just hiring an expert who can help you get it programmed for you in the first place.

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How to Measure Live Chat Performance

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Live chat is one of the most powerful tools for customer experience in the current marketplace. 

In a world where customers are constantly connected to the online world, online chat is a reliable way of getting quick solutions to common problems. 

Today’s consumers prefer talking to an agent over chat to calling a contact center, and they often feel that live chat is less frustrating than waiting for the right person to answer the phone. 

Of course, like any digital tool, live chat is only effective when using it correctly. Today, we’re going to show you the crucial KPIs you need to consider if you want to ensure that your chat strategy is delivering a tangible return on investment. 

The Most Important Metrics to Measure for Live Chat

These days, implementing live chat tools is easier than ever. 

You don’t necessarily need to hire a professional developer unless you want a specialist widget with specific functions and unique branding. Many plugins and tools for sites built on Shopify and WooCommerce allow you to instantly access chat functions. 

However, just because implementing live chat is easy doesn’t mean that there aren’t countless ways for your strategy to go wrong. Keeping an eye on these crucial KPIs and metrics ensures you’re making the right impression with your chat strategy. 

1. First Response Time

First response time is a crucial live chat metric. This measures how long customers need to wait before someone responds to them. Technically, this metric only refers to how quickly an actual agent responds to your customer, so automated “thanks for getting in touch” messages don’t count. However, immediately responding with one of those messages can convince your audience to stick around for a little longer. 

The faster your agents can respond to messages and solve problems, the better your brand reputation becomes. The good news is that a good live chat strategy can lead to pretty quick response times. The average time for an agent to see a live chat message is around 2 minutes and 40 seconds.

To improve your FRT statistics, make sure you:

  • Invest in chatbots: AI chatbots can support customers 24/7 with handy, self-service functionality. These tools will also filter out the customers waiting for an agent who can find a solution to their problem on your FAQ page.
  • Prepare canned responses: Quick responses to common queries can help you to address a problem much faster. In addition, preparing canned responses will ensure that your team members can quickly respond to more customers. 
  • Increase your resources: Ensure you have the right hand and enough agents to handle peak demand.

2. Average Resolution Time

The first response rate only looks at how quickly someone responds to a customer’s message for the first time. However, it doesn’t show how rapidly you deal with client problems. Average Resolution Time is the metric that helps to measure customer satisfaction by seeing how long it takes to get to a point where your customer can close the chat. 

If it takes too long for your employees to solve problems, there’s an increased risk of your customers becoming annoyed and frustrated. Additionally, the longer agents take dealing with each individual chat, the more other consumers will have to wait for someone to become available. Finally, the longer it takes to resolve an issue, the more customer satisfaction decreases.

The key to success is ensuring that the right agent deals with the correct customer and that everyone on your team is empowered with the appropriate tools and information. Boost resolution time by:

  • Giving customers a quick self-service solution: For common questions, make sure that you have an FAQ section that you can direct your customers to. In addition, a chatbot that can offer quick canned responses to regular queries can save time. Plus, they’re great for reducing the pressure on your agents’ shoulders. 
  • Integrate CRM tools with live chat: Make sure your agents have access to information about each customer as soon as they start the conversation. This information should include the customer’s name, what they’ve purchased before, and if they’ve issued any support tickets. Integrating with the CRM makes it easier for agents to jump straight into the action without needing the customer to explain everything first. 
  • Keep resources handy: Your team members should have instant access to all the information they need to answer customer questions. Ensure that searchable data repositories are available for everyone on your live chat team. 

Remember, routing tools that automatically send customers to the agent with the proper knowledge or skills will also improve response times and reduce the number of times a customer needs to repeat themselves. 

3. Chat to Conversion Rate 

Live chat tools aren’t just an avenue for problem resolution. Although customers can get excellent service through live chat, they also look to chat to collect information before a potential purchase. Around 38% of customers say that they end up purchasing a positive live chat experience. 

The live chat app on your website can provide real-time assistance for sales queries, converting leads, and maximizing your return on investment. However, to determine how successful your chat system is at encouraging sales, you must look at the chat to conversion rate metric. 

Essentially, you measure the number of chats your company has been involved in, then compare that number to the total number of conversions from those customers. It might be helpful to narrow down your results here by using your data and analytics tools to separate your total number of live chats into those intended for sales information and those requiring assistance. 

If your chat to conversion rate isn’t as high as you would like, there are lots of things you can do to start making a positive impact:

  • Automatically launch a chat: As soon as someone comes to your website, launch a chat window with a bot that asks whether you can help your customer. You can even include a list of commonly asked questions so your customer can get help faster. 
  • Follow up on chat conversations: Make sure you follow up on any questions that customers ask on your chat widget with an email. This is a great way to reach out to customers that may have been distracted and ended up abandoning their cart.
  • Personalize suggestions: Use AI insights and information from your customer management tools to determine which products are most likely to appeal to each customer, then suggest those items. Remember to ensure that your tone of voice in the chat matches your brand too. 

Remember, the faster you can answer customer queries and address their concerns with your live chat strategy, the more likely the chat will lead to a sale. Ultimately, customers are convinced to purchase when they believe they can trust your business to deliver excellent experiences. 

4. Customer Satisfaction Score

The customer satisfaction score is probably one of the most critical metrics in any customer experience strategy. It directly measures customer satisfaction levels and gives you an insight into how well you’re doing from the perspective of your target audience. 

The best way to measure CSAT through live chat is to add a survey to the end of the chat session. For instance, you could ask, “How would you rate this session on a scale of 1 to 10”. Then, based on the score, you’d calculate a “Net Promotion Score.” Each score falls into one of three categories: “Detractors 0-6”, “Passives 6-8,” and “Promotors 9-10”.

The more information you collect about your CSAT score, the easier it will be to determine where you’re going wrong with your live chat strategy. On the other hand, if the score is pretty good after a chat session, you’re probably on the right track. To improve your overall score:

  • Encourage feedback: Getting people to leave feedback, even on a live chat app, can be difficult. Offering customers the chance to win something in exchange for their insights could help you to get more data. 
  • Follow up: Connect with your “detractors” to find out what you did wrong. Follow up in the live chat session by asking if they’d like to leave a more comprehensive review. Alternatively, you can send an email asking for additional information. 
  • Reach out to promotors: Connect with the people who give you the most favorable scores to ask them for their insights. Find out what they enjoyed most about the experience and request a review that you can place on your website for social proof. 

5. Missed Opportunities

The longer someone waits for you to answer their question in a live chat or respond to their initial message, the more likely they’ll give up on the conversation. Unfortunately, this means that your company ends up with missed opportunities. You lose the chance to potentially make a sale, delight a customer, and strengthen your brand reputation.

While you might assume that your customers will know you can’t be available to answer all of their questions immediately, that’s not the case. INC tells us that 51% of consumers believe a business should always be open. So every missed chat is another negative mark against your reputation. 

If you discover that your team is missing a lot of chat chances, this could be a sign that you don’t have enough resources available in this area. However, there are a few ways that you can reduce your chances of missed opportunities, such as:

  • Hiring more team members: If you know that there are times of the year or week when you have peaks in demand, ensure that you have the correct number of staff members available. 
  • Using chatbots: Chatbots won’t be able to answer all customer questions, but they can deliver quick responses to commonly asked queries and reduce the risk of lost opportunities.
  • Provide alternative forms of communication: if your customer can’t reach you on live chat, make sure that there are other options available, like a phone number and email address or a form where your customer can automatically submit a ticket. 

6. Total Number of Chats and Tickets

Keeping track of the total number of tickets your customers submit, alongside the number of chats your employees engage in, will give you helpful information. First, the total number of conversations shows how many customers are taking advantage of your live chat function on the website. 

You’ll also be able to compare your total number of chats to the number of resolved problems you deal with for your customers. For example, comparing your total number of chats to an unlimited number of tickets shows you how many customers have been left to rely on other sources of communication. You can also see how good your employees are at following up with tickets issued by customers. 

When you’re analyzing your number of tickets and chat sessions, you might notice that many of the queries you dealt with were connected to specific questions or topics. If that’s the case, you might be able to create a new FAQ page for your customers or provide your chatbot with extra information that it can use. 

If you’re getting more support tickets through alternative means than live chat, it might be time to ask yourself what’s wrong with your live chat performance and why your customers choose not to use it. 

Improving Live Chat CX for Your Business

Live chat can be a powerful tool for improving customer experience and an excellent way to strengthen your relationship with existing and potential clients.

Step into the shoes of your customer and discover what it feels like to walk through the whole live chat experience, from the moment that you send a request to the live chat team to the moment when you close down the chat with a solution to your problem. Other quick tips include:

  • Getting the software right: Make sure your live chat app is easy for your end customers and your employees. The chat app you use should be convenient and suit your brand. It also needs to collect information effectively without causing problems like GDPR and regulations. Get a developer involved if you think you have a problem with your chat functionality. 
  • Guide your team: Remember that your team needs to know how to use the live chat tools available effectively if they’re going to deliver the best results to your customers. Make sure you give your employees scripts to deal with problems if needed. In addition, chatbots that can quickly grab information from integrated CRM tools and other solutions could make your agents’ lives much more manageable. 
  • Pay attention to feedback: Ask your customers for feedback on their live chat experiences whenever you can. Ensure you pay attention to what they say they like and dislike about the encounter. If you can listen to your customer’s opinions, they’ll give you a lot of helpful information to work with when you’re enhancing and optimizing your live chat strategy. In addition, listening to your audience shows that you have their best interests at heart.

Remember, as well as customer feedback; you might be able to ask your employees for their insights into how you can improve live chat performance too. Employees also work with these tools regularly, so they know which features are more problematic than others. 

Measuring and Improving Live Chat

Live chat functionality isn’t something that you implement into your website and forget about. Instead, like any form of customer service or engagement tool, your live chat solution should be something you test regularly and constantly update to suit your customers’ needs. 

Knowing which metrics to measure when examining live chat functionality and performance will boost the experience you can give your audience and even open the door for better relationships with clients in the long term.

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Getting Started With Apache Iceberg

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With the amount of data produced on a daily basis continuing to rise, so too do the number of data points that companies collect. Apache Iceberg was developed as an open table format to help sift through large analytical datasets.

This Refcard introduces you to Apache Iceberg by taking you through the history of its inception, dives into key methods and techniques, and provides hands-on examples to help you get introduced to the Iceberg community.
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Regression Testing in CI/CD and Its Challenges

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The introduction of the continuous integration/continuous deployment (CI/CD) process has strengthened the software release mechanism, helping products go to market faster than ever before and allowing application development teams to deliver code changes more frequently and reliably. Regression testing ensures no new mistakes have been introduced to a software application by testing newly modified code as well as any parts of the software that could potentially be affected. The software testing market size is projected to reach $40 billion in 2020 with a 7% growth rate by 2027. Regression testing accounted for more than 8.5% of market share and is expected to rise at an annual pace of over 8% through 2027, as per reports from the Global Market Insights group.

The Importance of Regression Testing

Regression testing is a must for large-sized software development teams following an agile model. When many developers are making multiple commits frequently, regression testing is required to identify any unexpected outcome in overall functionality caused by each commit. The CI/CD setup identifies that and notifies the developers as soon as the failure occurs and makes sure the faulty commit doesn’t get shipped into the deployment. 

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Creating GitHub Actions for Vercel Deployment

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Vercel allows you to host your project as fast as possible with little or no setup. When Vercel is used with GitHub for project deployment, things get more fascinating. When a new update is pushed to GitHub, this enables automated code deployment, streamlining your CI/CD workflow.

What Is Github Actions?

GitHub Actions is a CI/CD platform for automating your build, test, and deployment workflows. You can build and test every pull request in your repository using workflows, or you may deploy merged pull requests to the production repository.

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20 Best New Websites, July 2022

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Welcome to our guide to the best new websites this month. If subtle, minimal sites are your thing, either look away now or prepare to have your preconceptions challenged because this month, we are going maximalist.

Lots of elements fill up the screen, lots of color, lots of big fonts, lots of illustration, and plenty of in-your-face personality. This is a tricky style to get right: if elements are not chosen and placed well, the result is simply annoying clutter. If done well, the result can be impactful and memorable.

[And Happy Independence Day to all of our American readers!]

screenagers & the incredible machine

screenagers & the incredible machine’s site puts illustration front and center, creating a look that evokes various mystic ideas. It sounds strange, but it works.

Anna Jóna

This prelaunch teaser site for Anna Jóna café and cinema has an elegant yet modern feel.

Hardpops

This site for Hardpops (alcoholic) ice pops takes its cue from the product flavors, and the bright, fruity colors give it a real zing.

Daniel Spatzek

Daniel Spatzek’s portfolio site takes the rules-are-made-to-be-broken approach. The result has attitude and a nice touch of humor.

Ander Agency

Plenty of color, large type, and illustration make a bold statement for Ander Agency’s single-page site.

Pretty Damn Quick

Colorful illustration on this site for Pretty Damn Quick’s Shopify app creates an impression of friendliness about the company and ease of use of the product itself.

Know Your Beetle

Know Your Beetle is a showcase page for Kaploom creative studio. Color and type combinations make a big impact.

WTFFF

While many of the sites featured here have a sense of fun about them, WTFFF tackles a somber subject: online sexual abuse and harassment. Artwork and audio create an immersive experience in which five young people share their experiences with the aim of helping others.

BelArosa Chalet

Full-screen illustrations with a hint of vintage style create an ideal impression of what future guests can expect from the currently under construction BelArosa Chalet.

Paradam

The color scheme on the Paradam site is on the pastel end of the scale, but there is still lots going on to entrance the eye.

Tilton Group

The scrolling color panels on the Tilton Group site are a thing to behold.

Fresco

Fresco uses a standard layout design, but the colors and quarter-circles instantly lift it.

Museum of Pink Art

Museum of Pink Art is an immersive experience celebrating the color pink. Undoubtedly worth a virtual wander around.

Icons by Menu

OK, this somewhat more minimalist site slipped through the net, but Icons by Menu is so pleasing to look at and use that we had to include it.

GlareDB

With an illustration that could be ideally at home on an Arthur C. Clarke book jacket and that rich, deep red background, this site for Glare DB is a world away from what might be expected.

Alex Beige

While the overall style and accent illustrations are pleasing on Alex Beige’s site, the Our Team section is guaranteed to raise a smile and stick in the user’s mind.

Snickerdoodle

Careful spacing means busy elements (like on scroll animated illustrations) don’t become overwhelming on the Snickerdoodle site.

Grisly’s Cosmic Black

The site for Grisly’s Cosmic Black is fun, bright, and joyful. Plus, it’s nice to see an alcohol site going a bit further than the usual ‘drink responsibly’ and actually providing helpful links.

The Perennial

Not just floorplans and (lots of) images, but virtual walkthroughs too. The Perennial doesn’t feel like a standard office building.

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3 Best Website Uptime Monitoring Tools 

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An unreliable, semi-broken and unresponsive website is an excellent way to lose leads and visitors — regardless of how aesthetically pleasing or well-designed, the visual elements are.

Over the past decade, we’ve seen more initiative to deliver faster internet to regions of the world that were previously devoid of it. With online communities expanding and more people becoming receptive to online shopping, ensuring your site’s dependability is now more important than ever. 

One way to achieve this is by employing uptime and downtime monitoring tools. This guide will examine the best ways to get alerts when something goes wrong and your website falters.

Why Is Website Uptime Monitoring Important?

Downtime is bound to occur occasionally. Nonetheless, the goal is to minimize it. The longer the downtime occurs, the more traffic and potential clients you lose. A dysfunctional website is also detrimental to your credibility and reputation. People may associate your website’s unreliability with your real-world products or services.

With web developers charging an average of $200 per hour, high-quality websites can be expensive to build and maintain. Nevertheless, it’s often worth the investment. However, an unreliable website can backfire on you. Instead of attracting more customers, it could potentially repel them. This can result in lost revenue.

An uptime monitoring solution can help you prevent or reduce these losses. It verifies if your website is up and functional and notifies you if it’s not. This allows you to troubleshoot the issue and get your website back up and running as soon as you’re alerted. The most common issues behind your website’s downtime include: 

  • Server faults;
  • Network outages;
  • Power outage;
  • Traffic spikes;
  • Cyberattacks;
  • Domain name issues;
  • An erroneous web application deployment;
  • Increased server loads;
  • DNS Resolve issues;
  • Human error.

Thus, you must employ a dependable tool that detects downtime or any interruptions related to your website as soon as they occur. They are must-have tools for web designers, developers, and network administrators. However, not all of them are built the same. So how do you identify the best uptime monitoring tools?

Essential Features of Uptime Monitoring Tools

Uptime monitoring tools typically detect interruptions by running network tests such as pings and trace routes. You could practically monitor your website’s uptime by constantly running these tests yourself. 

However, this isn’t an efficient way to monitor your website’s uptime. A comprehensive uptime monitoring tool will automatically monitor your website’s uptime in the background. It will then alert you through various channels as soon as it senses that your website may be down. 

Furthermore, high-quality uptime monitoring solutions tend to offer additional information regarding your website’s uptime/downtime and its performance. These tools commonly feature dashboards, status pages, badges, exportable records, etc., to help you keep track of your site’s overall health.

9 Best Features of an Uptime Monitoring Solution

The ideal uptime monitoring tool or service should feature: 

  1. Website security features that notify of and repel potential cyber attacks;
  2. 24/7 uninterrupted background website monitoring;
  3. Multi-channel alerts (email, SMS, push notifications, instant messages, social media, etc.);
  4. Report generation;
  5. 24/7 customer support available through different channels (email, phone, chat, etc.);
  6. Be capable of monitoring multiple websites and proxies at the same time;
  7. Offer insights and suggestions to improve your website’s performance;
  8. Be affordable;
  9. High customizability should allow you to choose which features to enable and disable.

Another optional feature to look out for is public status pages that your clients can access to determine if all your services are up and running. GetWeave is an excellent example of this. The website features a well-organized systems status page where customers can check if all of Weave’s services are functional. 

Nevertheless, you can use the above information as a buying guide when assessing potential uptime monitoring tools. The rest of this guide will supply a few suggestions as to which tools you should use for your website.

3 Best Website Uptime Monitoring Tools 

Some of the best uptime monitoring tools for website downtime alerts include:

1. Uptrends

Uptrends isn’t just a downtime detection tool; it’s a complete web performance monitoring solution. It will notify you as soon as it detects any disturbance in your website’s performance. It features highly customizable checks. For instance, you can set performance check limits for load times. Uptrends will notify you instantly if your website takes too long to load.

You can also configure from which locations you want it to monitor your website. Uptrends will then point you to where your website usually suffers performance dips in the real world. 

The service uses multiple communication channels to send users notifications: email, phone calls, and SMS. Alternatively, you can download one of Uptrend’s mobile applications and receive push notifications. Additionally, you can integrate Uptrends with messaging and communication applications such as PagerDuty, Slack, and Microsoft Teams.   

Another impressive Uptrend feature is its ability to emulate your website’s performance on different browsers. It runs Google Chrome, Mozilla Firefox, and Microsoft Edge on its servers. Thus, you can compare how your website runs on these web browsers without installing them on your servers or computer. 

Uptrends supplies users with various charts, reports, and graphs to help identify sudden spikes or dips. Waterfall reports display the complete page-load from the initial request to the last download. This allows you to compare the history of your website’s performance element by element. It comes with three price plans whose costs depend on the number of monitors you would like. Starting at $16.21 (at the time of writing) the Starter Plan is the most affordable.

2. Oh Dear

Oh Dear is a slightly cheaper option than Uptrends, with the most affordable plan starting at $12 per month (at the time of writing). However, while Uptrends offers a 30-day free trial, Oh Dear only provides a 12-day trial period. Nevertheless, Oh Dear’s interface is a lot cleaner and more minimal. 

Since Oh Dear runs servers in different locations across the globe, it can track how your website performs in various regions. Oh Dear will scan through your website and index all the pages. If it detects any issues, it will alert you immediately. 

Oh Dear also features a continuous certificate monitoring function. Site owners who are concerned with their website’s security may find this feature to be especially useful. It will verify your SSL certificate expiration dates and alert you of any changes.  

Oh Dear’s public status page enables your clients to keep track of your website’s availability.

Oh Dear uses email and SMS text messages to alert site owners of any issues. It also features integrations with communications and social media applications such as Telegram, Discord, Slack, Microsoft Teams, etc. Oh Dear ensures that messages are as detailed and user-friendly. This makes it easier to troubleshoot and find the origin of your problem. Oh Dear is more than a worthy alternative to Uptrends. 

3. WP Umbrella

WP Umbrella is a little different from the previous entries. It’s intended to help users manage and monitor multiple WordPress sites. Thus, it is far more particularized in its approach to website uptime monitoring. Again, as is the primary function of the uptime monitoring tool, it offers a real-time alert system that will contact you through email, SMS, Slack, etc. 

WP Umbrella employs a simple minimal UI. Its main screen consists of a dashboard that allows you to view all your WordPress websites. By default, this dashboard features four columns: Site, Uptime, Speed, and Issues.

WP Umbrella will alert you of any outdated or erroneous plugins or themes. While it doesn’t offer dedicated public status pages, it does have a client report generation feature. You can automatically send these reports to your various subscribers or clients when your website is down. 

WP Umbrella is the most affordable option on this list. Users are charged $1.99 per month (at the time of writing) for each website monitored. In addition, WP Umbrella offers a 14-day trial and does not require your credit card details. It’s an excellent option for anyone running a WordPress website or two.

Conclusion

This guide has only explored three possible uptime monitoring solutions. They won’t only assist you in detecting downtimes, they can also help you find the reason your site may be slow.

These solutions are an excellent place to start. But there are many other options coming to market all the time. You may find that this is the first step to converting more leads and reducing your bounce rate. 

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