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Modals, a nifty little feature that allows you to display different messages at the top of your website, have been touted as extremely useful. Some even claim that they are helpful enough to completely replace the banner ads we all hate so much. But are modals in web design a UX disaster?

If you are unfamiliar with the term, a modal is a dialogue window appearing when a visitor clicks on a hyperlink or hover image.

Suppose you want to collect on-site subscribers or you want visitors to sign up for a freebie. In that case, you can use modals.

However, many web designers – and some website visitors – are against using modals in web design. The main argument is that it affects the user experience. But are modals in web design a UX disaster? Read on to find out.

What Do Modals Do?

Modals often appear as pop-up windows on a web page, requesting a visitor to take action. Most times, they appear following a click on a page element.

Also known as lightboxes, modals isolate the page’s main content. The user will have to complete the action requested by the modal or close it before reassessing the page.

Web designers use modals to capture a visitor’s attention. Since other page contents are inaccessible, a visitor must interact with the modal.

Cons Of Modals In UX

While there are different cons of modals in UX, they all sum up to one con – interruption. When modals appear, they interrupt whatever the user is doing.

Unlike regular pop-ups, users cannot simply ignore the modal and continue browsing. As a result, modals demand immediate attention. 

A user may be interested and decide to interact with the modal. However, if the modal’s content differs from the page’s, the user could forget what they were doing after interacting with the modal.

Furthermore, sometimes modals require action related to information on the page. For example, suppose the user wants to review the information before taking action. In that case, they’ll have to close the modal since the main page is inaccessible.

Statistics show that up to 82% of users dislike pop-ups. Most website visitors aren’t knowledgeable about the technicalities of web design. As a result, they won’t be able to differentiate between regular pop-ups and modals.

After all, modals are a type of pop-up. Some users may consider modals worse since they darken the page’s primary content, making it inaccessible.

Furthermore, people want to visit a website and get what they want immediately. Hence, time is significant. Therefore, modals that require actions that take time can make a website lose visitors.

With all of these cons, you can understand why many web designers say modals are a UX disaster in web design.

Can Modals Be Useful in UX?

In some situations, modals are helpful, and they can improve UX. Many web designers swear on the usefulness of modals, and it’s not difficult to understand why.

Firstly, modals can help simplify a website’s content. For example, a user can immediately exit the page if your website is relatively complex, with lots of content and elements.

You can use a modal to explain the content on the page so that the user doesn’t get confused. Perhaps the modal can display when the user clicks on the back button. The modal can highlight the most critical content on the page and tell the user what to do next.

Secondly, modals are invaluable if you must capture your user’s attention. For example, perhaps you want to display a warning or pass any crucial information that users must know before they continue browsing.

As mentioned before, a user can easily ignore a pop-up, especially if it opens in a new window. However, with modals, the user must at least view the content before they proceed.

Thirdly, a modal can make a web page easier to navigate. It sounds ironic considering the cons, but it’s true if properly implemented. Rather than packing different elements on a web page, you can set some to display as modals.

For example, you can have a page with just text to improve readability. Then, users can click to view visual elements like images and videos as modals.

How To Use Modals the Right Way

Using modals correctly is key to ensuring they don’t negatively affect UX. Here are some ideal situations when you can use modals:

1. Display Warnings

Using modals to give users crucial warnings is ideal, especially if their subsequent actions have serious consequences.

For example, most websites display modals when users click the delete button. Deletion is always critical because, in most cases, it’s irreversible.

A practical example would be an eCommerce website where a user opts to delete items from their cart. You can use a modal to ask the user to confirm before deleting.

2. Input or Collect Information

Modals are effective in prompting users to input information. Sometimes, users must enter specific details before they continue browsing.

A practical example would be a review site where a user wants to submit a review. Before submitting the review, you can use a modal to request the user’s name and other necessary information.

3. Simplify Navigation

As mentioned before, modals can simplify a complex website. In addition, it will help a user navigate better, which is a UX boost.

A practical example would be a news site with many stories and updates. You can use a modal to highlight the day’s trending news stories so that users can visit the web pages with one click.

Conclusion: Are Modals a Disaster in UX?

In conclusion, modals affect a site’s user experience since visitors must interact with them. However, it doesn’t always have to be a negative effect.

Modals become a UX disaster in web design when wrongly used. However, if you follow good practices, modals can improve your website’s user experience.

Generally, only use modals when necessary and in a way that won’t frustrate the users.

 

Featured image by Freepik.

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The purpose of a website is to reach new customers and keep current ones engaged. Therefore, customer-first should be at the top of your list for design features. After all, without your clients, your business won’t grow or succeed.

Customer-first has been a buzzword for a few years now. In a nutshell, it’s easy to imagine what customer-first design means. The needs of consumers come before anything else. However, the concept isn’t quite as simple in practice. A lot of nuances enter the equation.

Just what does it mean to have a customer-first web design? What are the must-haves to reach users on their level and keep their attention for the long haul?

Embracing quality customer experiences has driven loyalty for as long as anyone can remember. However, we now live in a time of uncertainty, and when people leave companies on a dime if they’re dissatisfied with any aspect. So you must hit the high notes on every song – your website is your purest online persona and must engage users and keep them entertained.

Whether you embrace causes that matter to your customers and share information on them or tweak your design to meet accessibility guidelines, many factors come into play with a customer-centric design.

In a recent report, researchers found that about 88% of company leaders feel customer engagement impacts revenue. You can’t control every variable, but you can ensure your website hits all the strong points for a customer-first web design that grabs them and keeps them on your page.

Here are our favorite tips to create a customer-first approach. You may already be doing some of these things. Pick and choose what makes the most sense for your business model. Even small changes can have a big impact.

1. Know Your Customers

Before creating a website centered around your customers’ needs, you must know who they are. What are the demographics of your typical clients? Survey them and find out what their needs and expectations are. How can you best help them?

You may also want to survey them about your website. What’s missing that might help them? Is there anything they love? What do they hate? The more you know, the better your design can match their expectations. Create buyer personas based on their preferences.

At the same time, buyers will sometimes say one thing but actually feel another way. No one is quite sure why people do this when being surveyed. One way around that issue is to do some A/B testing to see how they actually feel about various changes. Do they respond the way you thought? What other adjustments need to be made?

2. Find the Right Color Palette

Different industries trend toward various hues. For example, businesses in the banking industry trend toward blues and occasionally reds. Blue elicits trust from users and has a calming effect. On the other hand, the fashion industry might tap into brighter shades, such as lime green. Think about what colors people expect in your industry, and then find your color palette.

Each hue has its emotional impact. For example, red is a color of power and can elicit excitement in the viewer. Choose your shades accordingly to get the most emotional punch possible.

3. Accept Feedback

One of the best ways to improve your site over time to match the needs and preferences of your audience is by allowing feedback. Add reviews, place a feedback form in your footer, and even send out requests for feedback to your mailing list.

It’s also a good idea to find a mentor who has been successful at running a business. Ask them to look at your site and give you advice. You might also enlist the help of a marketing professional.

4. Stick With the Familiar

Have you heard of Jakob’s Law? The rule of thumb states that people prefer common design patterns they’re most familiar with. So when they see a pattern they know, such as a navigation bar layout, it boosts their mood and improves their memory of the site.

When making edits, don’t make significant changes. Instead, implement minor adjustments over time to give your followers a chance to acclimate to the shift.

5. Cut the Clutter

If you want users to feel wowed by your page and engage, you have to limit their choices. Add in too many options, and they may not know where to go first.

Start by choosing an objective for the page. Cut anything that doesn’t point the user toward the goal. Ideally, you’d have a little info, an image, and a call to action (CTA) button. However, this may vary, depending on where your buyer is in the sales funnel and how much information they need to decide to go from browser to customer.

6. Choose Mobile Friendliness

Recent reports indicate about 90% of people use mobile devices to go online at times. With phones gaining greater capabilities and 5G bringing faster speeds to communities, expect people to use their mobile devices even more frequently for internet browsing.

Making sure your site translates well on smaller screens makes sense for your company and for your customers. Be sure to test everything. Click through all links. Fill in forms. Ensure images and text auto-adjust to the correct size, so people don’t have to scroll endlessly.

7. Make Multiple Landing Pages

Like most businesses, you probably have several buyer personas as you segment your audience. Don’t just create a single home page and expect it to fulfill the purpose of every reader. Instead, create unique pages for each persona to best meet their needs.

Make sure each landing page speaks in the natural language patterns of your specific audience. Think about the unique needs of each group. How do their pain points differ? How can you best meet their needs?

8. Keep Important Info Above the Fold

People are busy. They work, have families, and might visit your site on the 15-minute break they get in the afternoon. Most consumers want the information they need to decide and don’t want to dilly-dally around with other things.

Place the essential headlines and info they need above the fold, so they see it first. Make it as readable as possible by using headings and subheadings. Add in a few bullet points. People also absorb information easier in video format, so add a video highlighting your product’s or service’s main benefits.

You should also place a CTA button above the fold if it makes sense for your overall design. Keep in mind people may have visited and already read some of the information. Some users return just to sign up and want to find the CTA quickly.

Step Into Your Customers’ Shoes

Look at your site through the eyes of your audience. What works well? What needs to be adjusted? Over time, you’ll develop a customer-first web design that speaks to those most likely to buy from you. Then, keep making changes and tweaking your site until it hits the perfect balance for your customers.

 

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This month we’re seeing websites that are very conscious of the design trends they’re following. Designers are making conscious choices to adopt styles, and opting out when it doesn’t suit the site. What we end up with is a crop of sophisticated, well-designed websites that use style as a technique to further their aims.

Here are the sites that caught our eye this month, enjoy!

Seen

Seen uses conversations to explore themes surrounding ethnicity and racism in creative fields. Displaying these conversations as online chats creates a sense of intimacy.

Baboon to the Moon

There is a lot of color in Baboon to the Moon’s product shots, so the rest of the site is kept simple, with good clear navigation too.

Fleava

There is a strong sense of luxury to digital agency Fleava’s glossy brochure portfolio site.

Baunfire Portfolio Review 2022

This site for Baunfire digital agency’s creative networking event is bold, personable, and fun.

Laesk Kombucha

There is more than a touch of Wes Anderson’s style to this site for Laesk Kombucha; somewhere just out of sight is Bill Murray in a red beanie.

Viso Haus

Viso Haus doesn’t do anything hugely groundbreaking here with their brutalist-style portfolio site, but they do it very well.

Mario Carillo

Artist/programmer Mario Carillo has opted for a minimal approach, allowing the work to do the talking.

Symbol

There is a warmth to Symbol’s site, created by the color tones and combinations used here.

Contekst

Interior architects Contekst favor a brutalist visual style for their site, but with some nice little animated extras.

Arcane Type Fair

No, you haven’t missed the font lover’s answer to Comic Con: the Arcane Type Fair is fictitious and a clever showcase for Rain Foundry’s Conacher typeface.

Capsul’in Pro

With lovely scrolling animation and soothing colors, this site for Capsul’in Pro manages to turn coffee pods into objects of desire.

Wanderful Chalet

Random illustrations and a quirky display type add character to Wanderful Chalet’s brochure site.

Stone Cycling

Bricks made from rubbish don’t sound like the most exciting thing ever, but this site evokes a lovely clean feel: like an old building gleaming in the sunlight after all the soot has been scraped off it.

Lazarus Forms

Lazarus Forms is an API for AI document processing. This site succeeds in being transparent in its explanation without being overly technical and pleasing visually.

Nathan Riley

An excellent example of masonry combined with variable scrolling speeds creates tension in digital artist Nathan Riley’s portfolio.

Evi O. Studio

Sometimes the simplest things, like this full-screen image transition for Evi O. Studio’s portfolio, can be so well done it’s an absolute pleasure to scroll through.

Sundo

Sundo has created SMOTSpots – smart sunscreen dispensers for public areas. The tone of the site is suitably utilitarian with a soft edge.

Blue

The Blue experience from Rossinavi luxury boat builders is a pleasing immersive microsite showcasing their new hybrid-electric boats.

Cased in Time

This site is an excellent example of how to make a single product commerce site that doesn’t feel lacking in content.

Educated Guess

Educated Guess is a podcast for creatives by creatives. The accompanying website is pleasing to use, easy to navigate, and allows the user to focus on the content.

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In application development, microservices is an architectural style where larger applications are structured as a collection of smaller, independent, yet interconnected services. While this allows for highly maintainable and testable applications (as each service can be maintained independent of the larger application), the problem with this method is the inherent complexity of interactions between microservices. It can be difficult for developers and team members to visualize how these microservices are connected to each other. We have been looking for ways to produce architectural diagrams that illustrate these interactions. We found that GraphViz helped us to solve part of this problem, as it can take the microservices structure of an application in the DOT language and convert it into a PNG format. However, we wanted this process to be even more user-friendly and more automatic, so that the user would not have to manually generate a DOT file of their microservices architecture. 

In-Browser Tool

As we could not find such a tool, we decided to create one ourselves. We decided that the most user-friendly interface would be to create an in-browser tool that allows the user to upload a jar  file containing a packaged service, and to have an image automatically rendered. This article discusses how we went about creating this tool and includes an example of what happens « behind the scenes » of this interface. 

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Users expect websites to load quickly. As a result, companies like Amazon and Target spend millions of dollars optimizing their sites to make them load as fast as possible because there is a direct correlation between site speed and conversions.

Websites typically don’t have load bars, so a user waiting for a site to load cannot know that it will be one more second or even that the site will load at all.

The best load time for a website is 0 seconds, an instantaneous load. However, that’s not possible with current technology. So how fast is fast enough? What will users really accept? Take our website speed quiz and see if you know…

Featured image via Unsplash.

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Creating videos for social media or to embed on your site can be a fun and creative way to promote your brand or business. More importantly, time spent on a page is a significant SEO ranking factor, so providing a video to watch is of enormous benefit.

However, coming up with the music for your videos can be challenging. You want something catchy that fits your video’s tone but don’t want to violate copyright laws.

Music licensing can be tricky, but if you’re smart about it and know what license your needs fall into, things will go swimmingly. Many different types of licenses cover differing budgets or use cases.

Public Domain: Public domain music is music that is not protected by copyright and can be used by anyone for any purpose. This includes traditional folk songs, classical music, and works released explicitly into the public domain.

Creative Commons: Creative Commons is a license that allows you to use someone else’s work for free, as long as you give credit to the creator. There are several Creative Commons licenses, so read the terms before using any music in your videos.

Royalty-Free: Royalty-free music is music you can use without paying royalties. This means you can use the music in your videos without getting permission from the artist or paying for a license. You can usually find royalty-free music on stock audio websites.

10 Places to Find Music for Videos

Below you’ll find the ten most common places to find music for your videos, including Youtube, Instagram, and TikTok videos.

1. YouTube Audio Library

The first place to look for music is YouTube’s Audio Library. This is an excellent resource for finding free, high-quality music for your videos. You can search by genre, instrument, mood, or duration and preview the tracks before downloading them.

You can use music from the YouTube Audio Library in your Instagram and Youtube videos. Just make sure you follow the copyright guidelines specified on the YouTube website.

2. AudioJungle

AudioJungle from EnvatoMarket is an excellent resource for finding high-quality music for your videos. You can search by genre or mood and listen to previews of the songs before you download them.

AudioJungle offers a variety of paid plans that give you access to more features and higher-quality audio files. Prices start at $12 per month for the basic plan and go up to $48 per month for the premium plan.

3. Free Music Archive

The Free Music Archive is another resource to search for free music. It’s a little more eclectic than the YouTube Audio Library, so you’ll find a broader range of genres and styles here. 

However, all of the music on the site is licensed under Creative Commons, so you’re free to use it in your videos. In addition, you can search by genre or artist and even listen to previews of the songs before you download them.

4. Incompetech

The next website to find royalty-free music for videos is Incompetech. You can search by genre, mood, or instrument, but also read about music licenses. Besides, the site has a handy “music for video” section that features tracks that are specifically designed for use in videos.

Incompetech is free for users, but the company still earns money on display ads and Patreon donations.

5. Bensound

Bensound is a website where you can find high-quality music for your social media videos. It has a library of music that you can choose from, and you can also create custom playlists. The site is easy to use, and you can search for music by genre, mood, or artist. 

All of the music on the site is licensed under Creative Commons, so you’re free to use it in your videos. Prices start from approximately $12/mo subscription, or you can pay $34 per track.

6. ccMixter

ccMixter was created as a Creative Commons Project. It is a collaboration platform for musicians who want to promote their work. The site also has a handy “music for video” section that features tracks that are specifically designed for use in videos.

ccMixter offers a variety of paid plans that give you access to more features and higher-quality audio files. Prices start at $12 per month for the basic plan and go up to $48 per month for the premium plan.

7. Epidemic Sound

Epidemic Sound is a music company with a rich history dating back to 2009. They provide high-quality music for social media videos, and their library is constantly expanding. Epidemic Sound was founded by three friends working in the music industry. They were frustrated with the quality of stock music available, so they decided to create their own. 

Epidemic Sound has since become a go-to source for high-quality music. In recent years, the company has been working hard to expand its library and make it easier for people to find the perfect song for their videos. As a result, they now have over 30,000 tracks available.

Epidemic Sound’s monthly subscription service starts at $15/month. This gives you access to all of the site’s music, and you can download as many tracks as you want.

8. Musopen

Musopen is a perfect website for finding classical music for your videos. The site has various tracks to choose from; you can filter them by composer, orchestra, period, mood, length, and more. In addition, all of the music on the site is licensed under Creative Commons, so you’re free to use it in your videos.

Musopen offers a subscription plan that gives you access to high-quality music for your social media videos. You can choose from three different pricing plans, and each plan comes with a different number of downloads per month.

9. Jamendo Music

Jamendo is a website where you can find royalty-free music for your social media videos. The music on the website ranges from rock to electronica, and there is something for everyone. 

You can either browse the music by genre or use the search function to find the perfect song for your video.

10. StoryBlocks

StoryBlocks is a website created by two brothers, Aaron and Evan Sharp. It has a royalty-free music library with various music genres to choose from. You can find everything from pop to classical on this website. 

There is also a section of the website devoted to social media-friendly tracks. This means you can find music perfect for your videos without worrying about copyright issues.

 

Featured image via Unsplash.

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