Articles

Why a Developer Should Be a Bit of a Cloud Engineer: The Need for Cloud Services

,

A Short Background

I characterize myself as a slothful engineer due to the specificity of my behavior: rather than duplicating, mentioning different issues in my project, and setting up new appliances to be more efficient, I would be grateful for the opportunity and get back on my way.

My first job as a professional started in the entertainment industry where I had to do my projects really quickly before the deadline was over; moreover, it was not possible to use high-end tools or spend a lot of time researching and integrating peculiar properties. That is the reason why I decided to spend some overtime hours researching and showing my teammates how a few specific tools could improve the process, and show how to have a greater impact in solving technical problems.

Source de l’article sur DZONE

/par

The Top 5 Form Types to Use in Your Web Design 

,

There are a lot of factors that contribute to a better user experience on a website. Pages need to load quickly to give users peace of mind and efficiency. Navigation must be clear and straightforward, with direct pathways for visitors to follow when finding your contact pages, blog posts, and products. Your colors need to work seamlessly together while providing just enough contrast in the areas that need it most.

Excellent user experience needs to be considered for every part of your website that acts as a touchpoint with a potential customer or user.

One of the most significant touchpoints of all is your forms.

All websites need some form of interactive content to thrive. Users need to be able to do something with the site, whether it’s looking for information with a search bar, contacting a team for a quote, making a booking, or completing a purchase. Forms power the majority of the interactive activities available on websites.

If you know how to master great UX on a form, you can contribute to more meaningful interactions between your brands and their customers. But not all web forms are the same. Here are some of the top types of forms you need to master and how you can optimize them.

The “Opt-In” Form

The Opt-in Form is probably the best-known form in the digital landscape. It’s essentially a form that asks visitors to “opt-in” to a specific offer. Sometimes, this means signing up for a webinar; other times, it’ll be agreeing to an email newsletter or a regular series of blog updates.

Opt-in forms grab attention quickly and ask for something specific from the audience. For instance, this example from HuffPost encourages visitors to “Subscribe to the Morning Email.”

Opt-in forms are all about generating action.

Sometimes, they’re placed at the bottom of a landing page after a company has had a chance to explain precisely what they’re offering. Other times, you’ll find the opt-in form situated on a sidebar of a website, constantly enticing people to “sign up” if they like what they see on a blog post or article.

It’s also common for opt-in forms to appear as pop-ups and exit pop-ups on modern websites. For example, a brightly colored opt-in form that promises an immediate benefit to a customer could encourage them to hand over their details before they abandon your website.

How to Design a Great Opt-In Form

So what kind of best practices go into an excellent opt-in form?

  • Start with simplicity: If you’re asking your visitors to do something, don’t overwhelm them with too big of a request straight away. Keep the form short and simple, so it doesn’t seem like too much extra work for the visitor. Something like “Subscribe to our newsletter” should ask for nothing more than an email. 
  • Highlight the benefits: Most customers won’t want to give you a place in their inbox or the opportunity to interact with them further unless you can offer something in return. Even if you’re asking for something small, like an email address, let the customer know what’s in it for them. In the HuffPost example above, the company highlights that you can wake up to the day’s “most important news.” 
  • Give the visitor the power: Let your visitor know they’re in control here. They want to see that they’re getting exactly what they need from you in exchange for their contact details. This means reassuring them that their email address won’t be used for spam, like H&B Sensors does here: 

The Contact Form 

The Contact Form is another crucial part of building an effective UX for your website – but it’s also an element that web designers and business owners often overlook. When customers decide they want to learn more about a business, they need a quick and easy way to get in touch.

Contact forms need to be easy to find and use on any website. Usually, your user will expect to see a link to the contact form situated somewhere at the bottom of your webpage. It might be called “Contact Us” or “Customer Support.” Avoid anything that would go over the user’s head.

Aside from being easy to track down, your contact form also needs to reassure an audience that they’re making the right decision by getting in touch. Therefore, the content needs to be short, sweet, and authoritative—highlight why the user might contact your company and how they can do so.

Avoid any unnecessary information in the contact form. For example, you don’t need to know your client’s age and their job to answer a question about where their nearest physical branch is. Keep form fields to the point, or you’ll chase customers away.

How to Design a Great Contact Form

Design something personalized but straightforward to make the most of your contact form. Use features like smart content and conditional logic, if possible, to adapt the page to the user’s needs. Dynamic content is becoming increasingly valuable these days. Other best practices include:

  • Set the right expectations: Let your customers know how active you are and how quickly they can expect to hear back from you. Imagery and the right fonts can also set expectations about the kind of communication your audience can expect. For example, this contact page from the Marvel app is fun and playful, like the company itself:

  • Provide multiple options: If your customer doesn’t want to use your contact form, give them another way to get in touch. Ensure the contact page includes information like where to find you on social media and your professional phone number. 
  • Simplify things on your end: To ensure that you can contact your audience as quickly as possible, allow your customers to choose a specific subject that their query is connected to. Allowing them to choose “Sales” or “Order issues” means you can automatically direct the message to the right team member on the back-end. 

The Online Payment Form 

Sometimes, when your customers have seen what you have to offer and they’ve checked out the competition, they decide to go ahead with their purchase. To facilitate this, you’re going to need an online payment form. Online forms ensure that your customers can safely enter their credit or debit card details to purchase whatever you have to offer.

Most payment processing companies like PayPal, Square, and Stripe come with payment forms included, so you can easily embed them into a website in minutes. However, there’s always the option to customize those payment forms.

For instance, ideally, you’ll need a payment form that keeps your customer on the same page, so they don’t have to log into another browser to make their purchase. The fewer transitions your client has to make, the safer they’ll feel.

How to Design a Great Payment Form

When designing any payment form, simplicity and security are the two most important factors. Your customer should be able to enter their information quickly and easily and get through the transaction process without worrying about their details.

Remember to:

  • Keep it simple: The fewer fields the visitor has to fill out, the better. Customers still feel uncomfortable sharing personal information and payment details online. Make the experience as painless as possible. If your client already has an account with your business, you might create a system that automatically fills some of the fields, such as their email address, name, and billing address. 
  • Offer the right integrations: The proper payment forms will integrate with the payment services your customers prefer to use. Options include PayPal, Stripe, Square, Verified by Visa, and Mastercard. Get a developer to integrate the right APIs with your form to give your customers the broadest range of options. 
  • Ensure security: Give customers peace of mind by providing as much security evidence as possible. An SSL certificate that places the padlock on the top of the browser next to the URL is a great way to make customers feel more secure. Integrating verification options so your customers can avoid fraud issues is another significant step. Sometimes just putting logos from the card types you accept on the page will make a customer feel more secure. 

Support Forms

Some companies bundle the contact form and the support form together. Others have a separate support form to get their queries routed directly to the people most capable of helping them. If you want to take the second route, it might be a good idea to design a “help” section on your website where you can locate the support form.

The “Help” section on a site often appears alongside other links on the footer. For instance, it could appear alongside “About” links and “Contact” options. Here’s an example of Hubspot’s Customer Support options:

The best customer support pages come with various ways for clients to help themselves and find answers to their most pressing questions. For example, you might have a search bar where your audience can search for the answers to their queries or a knowledge base full of helpful blogs.

Hubspot allows users to choose between a blog, knowledge base, academy training center, community forum, developer discussion board, and assistance from a certified partner.

How to Design a Great Customer Support Form

Designing a good customer support form is about getting your audience the information they need as quickly as possible. Once again, you’ll need to stick to as few form fields as possible here to avoid angering an already frustrated customer. Also, remember to:

  • Ask for the right information: Find out what the query is about by giving the customer a drop-box menu full of possible topics to choose from. If you need a product reference number or something similar, ask for that at the top of the form, then allow the customer to provide extra information about their query underneath. 
  • Set expectations: Let your customers know when they can expect to get a response to their concerns and provide them with advice on what to do next. For instance, you could invite them to check out your knowledge base while they wait for a response. 
  • Keep it simple: Avoid using technical jargon on your support request forms. Be direct in your requests for summaries of the issue at hand, contact information, and other supplemental data. 

Customer Feedback Forms

According to Microsoft, around 96% of customers say that customer service is crucial in determining their loyalty to a specific brand. Another 52% of global customers believe that companies need to respond to the feedback provided by customers.

To ensure your customer service strategies are on-par with what your customers expect, you need to get feedback from your audience. That’s where a feedback form comes in. Customer feedback forms often appear after a client has finished purchasing on the “thank you” screen. They may also occur after a customer has completed a service interaction online.

Here’s an example of an Apple feedback form:

How to Design a Great Customer Feedback Form

By leaving you feedback, your customer is doing you a massive favor. They’re giving you a chance to learn from your mistakes and improve the service you can give next time around. Feedback is one of the best tools for any business that wants to grow and thrive.

If you want your customers to use your feedback forms, you’ll need to make them as simple as possible. Your customers don’t have time to waste on a complex form.

  • Don’t make any fields mandatory: Don’t stop your customers from submitting a form unless they’ve completed every field. Allow them to enter the information they consider to be the most important, and that’s it. You can even fill some of the form out for your customer, if possible, by entering their name and email address if they’re already a member of your site.
  • Make it mobile responsive: Remember there are around 3.5 billion smartphone users worldwide. You can’t afford to lose feedback because your form isn’t responsive. Every form should look and feel incredible on any device. 
  • Include a rating option: If your customers don’t have much to say about your service, or they’re not wordsmiths, they might prefer a rating option instead. A one-to-five rating system that allows your customer to judge your product or service on a scale of poor to wonderful is a great way to gain quick information. Check out the Uber Engineering example here:

Though you can pre-enter some information on a feedback form to make your customer’s life easier, don’t overstep your bounds. Adding your customer’s email address to the form is fine if they’re already a customer with you. Pre-selecting the “very satisfied” rating above would look presumptuous.

Top Tips to Improve Every Form Design

The online form is an essential part of any web design project, but it’s also frequently overlooked. Unfortunately, without a good set of forms, your customers will struggle to interact with your company in a meaningful way.

When creating any form, remember:

  • Reduce friction: Reduce the friction for your customers by asking as few questions as possible. The less your customer has to answer, the better. If you can pre-populate forms with information like your customer’s name and email address, this could help. 
  • Keep it simple: Make sure that the form is clean and easy to use. Your customers shouldn’t be confused about where to click or how to submit their information. A single-column design is often better than a multi-column option.
  • Be clear in error messages: Don’t just tell your visitors that something has gone wrong. Let them know what they need to do to submit the form successfully. If possible, use inline validation with real-time feedback to let your audience know that you recognize the information they’ve submitted.
  • Keep data secure: Make sure your audience feels safe by letting them know how you will use this information and why you’re asking for it. If you’re asking for an email address, make the benefits of entering that information clear. 
  • Make fields optional: Allow your audience to add more information to a form if they want to – but don’t demand it. Give some freedom to the visitor. 

The better your forms are, the more effective your interactions with customers will be. Remember, it’s not just the face-to-face interactions that your customers judge when making decisions about your business and whether to trust you. Today’s digital world has prompted a new demand for more meaningful virtual experiences.

Your form could be the first interaction you have with a client, whether it’s a contact form, a booking form, or something else entirely. Get that right, and you can improve your chances of your customers coming back to interact with you again later.

 

Featured image via Pexels.

Source

The post The Top 5 Form Types to Use in Your Web Design  first appeared on Webdesigner Depot.

Source de l’article sur Webdesignerdepot

/par

The UX of Maps in Web Design

,

Maps are a fascinating method for delivering content. At their best, they can create an intuitive way of presenting information and interacting with it. This is the advantage that digital maps, through mobile apps and websites, have over print maps and images where no interactivity is possible.

But it’s important to understand that more data ≠ better experiences. We all now have so much data available to us through multiple services that, arguably, the greatest challenge isn’t sourcing information but filtering it out. We can only handle so much information input before we become overloaded. This issue risks being omnipresent with maps. There are so many potential points of interest on a map that it’s essential to be clear about what needs to be exposed to users.

Also, UX design, map design, and user interface are all critical. While maps can be a powerful way of drawing people in, if end-users feel that you didn’t even consider the visual design, they’ll ‘bounce off’ your site or app in moments.

Common Use Cases

When are maps useful, and what problems do they solve? Let’s dive right into the most common use cases for maps used in web design.

Navigation and Direction

Like Google Maps shows, navigation and direction are arguably the classic case study for interactive maps. You are in one place and need to get to another. You can enter your destination, your current location, and the map will present suggestions for getting there. You can select the method of travel and adjust desired departure or arrival times. But you need to understand first what functionality your users need. How these options are exposed to users is a critical piece of UX design.

Also, if users are searching for options such as somewhere to eat, it’s not so straightforward. Then, how your map handles panning in real-time as users swipe around a city is going to be a big issue.

Showing Relationships and Trends Geographically

This is something that you’ll see in every election in any western country. We’re all used to seeing maps that give us a state-of-play for which state or seat is held by which party. Then, we might see projections based on voter intentions and projected voting swings deriving from that. Then, exit poll data can be projected with the map updated on an ongoing basis until the final result is confirmed.

The capability to do this is essential because if a static map were used, it’d be out of date any time a new poll was released. Also, voting intentions can change over a campaign, so such maps need to be dynamic. Of course, such maps are only as accurate as the available data, as the US 2016 election map showed.

Show Points of Interest

As mentioned previously, there’s a lot of data that can be exposed to map users. However, that doesn’t automatically mean that it should be. Usability is key. For example, when you look at a map, you’ll typically first see key points of interest. Which points of interest are going to be presented to you can vary.

One variant is zoom level. If your map is currently showing an entire city, the level of detail the map presents is deliberately limited. You’ll see districts, large roads, or geographic features such as rivers. If more detailed information were presented, users on mobile devices, in particular, would be overwhelmed. Even at this level, you’ll notice typography differences. These can include the city name being in bold or the names of different areas in capital letters. So the level of detail is coupled with the scale of the map. Zooming in a few notches will expose significant points of interest, such as museums. Zooming in to specific districts will reveal restaurants, coffee shops, and universities. This visual hierarchy is a critical way of managing the exposed level of information.

But information is still being abstracted away. It’s not until you tap on the museum that you’ll see information on opening hours and busy times. This is also typically presented with user photos and reviews. Context is also taken into account, so you’ll start to see local hotels and restaurants. So it’s not just individual points of interest that are important, but the connections between them.

6 Tips For Improving Interactive Maps

What are the challenges of creating effective maps, and how do people address the data overload problem? We’ll answer this question and go over the must-know aspects of map creation.

1. Ensure Security and Brand Trust

GDPR or General Data Protection Regulation. This is a critically important European law that extends a wide range of legal protection to European citizens regarding personal data. It’s not possible here to cover the full extent of the law, but here are some quick key points:

  • Consent is required for the processing of personal data; it cannot be assumed
  • You need to have a retention policy for information that’s capable of identifying people

Be aware that the latter doesn’t just cover commercial purposes. Research students have to submit GDPR forms that address what kind of data they’re sourcing and how they’ll be retaining it.

But the most crucial context is commercial. If a business suffers a data breach, it can be fined up to 20 million euros or 4% of annual worldwide turnover in the preceding financial year, whichever is greater. Therefore, any business storing data that could identify their customers will need to assess risk and compliance. Remember: it’s 4% of worldwide turnover, not EU turnover.

Also, anything of your business that you expose to your customers or users is an extension of your brand. Therefore, you need to assess your maps for brand compliance too. If you have primary brand colors and your map doesn’t abide by them, that’s a very poor look. Source the color hex codes directly from your brand team and involve them in design.

2. Use the Appropriate Type of Map

It’s also important to consider what type of map is most appropriate for your use case. Think carefully about what your users need, what you’re trying to communicate, what information you need to present, and how best to present it.

For example, points of interest style maps in a tourist app will be way more helpful than heat maps: people want to know where something is, key data like opening hours, and how to get there. A heat map showing the number of visitors to each attraction or area of a city is unlikely to be useful to tourists. However, it could be useful to the attractions themselves to map their visitors by heat map over time. This could help larger museums chart which exhibits are most popular.

Transport for London is charting passenger movement on the London Underground by detecting when a device with Wi-Fi comes into range and then passes out of range. They’re using this to understand overall user journeys and movements within individual stations to better manage disruptions.

3. Avoid Pop-Ups

It should go without saying by now that auto pop-ups are despised. It doesn’t matter what they’re doing or what they’re offering; an unwanted pop-up can only get in the way. The level of impact is even greater on a phone where pop-ups take up even more screen space.

Given this, many users close them without even reading them. So if you’re using pop-ups, don’t kid yourself. You’re likely just irritating users and increasing the likelihood that they’ll ‘bounce off’ or uninstall.

4. Avoid Auto-Geolocation

Auto-geolocation sounds incredibly convenient but can result in some real problems. For example, if there are any bugs with auto-geolocation, you could get false results. If someone connects through public building Wi-Fi, you could get false results. If they’re connecting through a VPN then, unless you get the user’s IP address and check if it’s the exit portal of a VPN, you could get false results.

The problem is most significant with mobile maps. If a map user is looking at a points of interest map, they likely have a specific and immediate use. This means it’s in their best to get the most accurate results possible. So why not just ask them?

Precision and Accuracy

These terms have specific meanings in geolocation. ‘Precision’ is the exactness of the data. ‘Accuracy’ is how closely the information on a map matches the real world. So you want precision and accuracy to be spot on, or data risks losing value. This applies not just to the gathering of data but to the representation of it. For example, if you have street-level data but your maps don’t present individual streets, then any representation of data on that map is likely to have poor accuracy. That map might succeed in abstracting irrelevant information but presenting an imprecise and inaccurate view.

5. Avoid Map Legends as Much as Possible

In many cases, primarily points-of-interest maps, they’re just not needed anymore. An essential part of user experience design isn’t just visual hierarchy but information hierarchy. You can mouse over on a desktop or laptop to get the essentials of a location, e.g., the museum’s name and its opening hours. On a mobile device, you can tap on that location to get the essentials, and you can tap on another location to move on; you don’t even have to press back. Given that, a legend would get in the way. So this simple piece of information design solves information overload issues.

As with all rules, there are exceptions. A good one is a heat map where a density of what’s being measured needs to be communicated. It doesn’t matter what the data is; it just needs to be something where mapping provides greater insight, especially if it informs decision-making. Sales is an excellent example for a national or multinational company. Of course, weather forecasting can make use of literal heat maps.

6. Accessibility Compliance

Not everyone has perfect eyesight. Even if someone has excellent vision, they could still be colorblind (8% of men and 0.5% of women are). Given that, take the W3C’s accessibility standards into account and treat them as a baseline or minimum barrier to entry for compliance. You shouldn’t feel good about the possibility of excluding 8% of your potential audience or customers. Ensure you keep your UX designers involved and don’t shy away from creating senior-friendly web designs.

Put simply: imagine if you could appeal to a new demographic that’s not catered to. If your competitors ignore them, you could give them a real reason to choose you instead by taking some straightforward steps. If your competitors are catering to them, you also need to. If you don’t, you’re just giving potential customers a big reason to ignore you.

Conclusions

The key takeaway is that there’s far more to creating good maps than just good cartography. That can be critical, too, though this may vary depending on the use case.

This will be a team effort because your map will involve data sets, design decisions, and, yes, cartography. You’re going to need to involve brand and IT too. So think about design principles and development methodologies.

First and foremost, what are your users’ needs? If you haven’t done any user research or taken the time to understand the customer journey, are you adding anything or getting in the way? It’s easy to see the department that requested the map as stakeholders, but you should probably view your users as stakeholders too.

This sounds complex, but as you hopefully now appreciate, a map is probably more complicated than you thought.

 

Featured image via Pexels.

Source

The post The UX of Maps in Web Design first appeared on Webdesigner Depot.

Source de l’article sur Webdesignerdepot

/par

How to Use AR in Brand Experiences

,

AR (Augmented Reality) continues to build as one of the most exciting technology innovations to appear in recent years. More accessible than virtual reality experiences, since no specialist headset is required, AR has quickly emerged as a crucial tool for building unique experiences.

Although interest in AR as a tool for customer interaction and experience has been growing, demand has skyrocketed in recent years. In addition, since the pandemic of 2020, companies no longer have the same in-person opportunities available to create meaningful relationships with customers.

To ensure a client is fully invested in your brand today, you need to find a new way of building that emotional link. As an immersive, experience-led solution for brand building, AR can improve a company’s chance of earning brand loyalty. What’s more, around 71% of consumers say they would shop more often if AR technology were available.

The question is, how do you develop your own AR branded experiences?

Creating Branded Experiences in AR

For an augmented reality experience to be effective, you need more than just the right technology; you need a strategy for how you’re going to engage, empower, and support your target audience.

The best AR branded experiences aren’t just multi-dimensional advertisements; they’re tools intended to engage, inform, and entertain your audience in a new, highly immersive realm. Before you can begin to work on your AR app, you need to think about what kind of branded experience you want to develop. Here are some excellent examples to get you started.

AR Try-Before-You-Buy Interactions

Globally, ecommerce sales are growing at an astronomical pace. Going forward, there’s no question that the digital landscape will become the new platform for shopping and transactions. But, unfortunately, there are some limitations when it comes to shopping online.

While the right website developer or designer can create a stunning site packed with information about a product or service, there’s only so much that a webpage can do. Delivering a truly immersive user experience for your target audience involves replicating the kind of in-person experiences they would get in a digital format.

The best example of this is the “try-before-you-buy” AR app. Most commonly seen in the clothing and beauty industries, this app allows customers to use AR filters to see what everything from a new hair color to a shade of lipstick might look like on them. The experience is highly accessible and engaging because it builds on customers’ familiarity with filters and similar effects on social media channels like TikTok and Instagram.

A popular example of an AR try-before-you-buy experience comes from Sephora, with the “Virtual Artist” application. Originally installed within the Sephora app in 2016, the technology uses Modiface to scan and track the eyes and lips of the customer using a smartphone camera. After that, the system can overlay eye-shadows, lipsticks, and other products, to give the customer idea of what they might look like in real-life.

As AR applications become more mainstream, new solutions are emerging for companies concerned about things like privacy. Consumers who don’t want to load their image into a system for try-before-you-buy experiences can still access the benefits of AR with the right tools.

For instance, ASOS created the new “See My Fit” service in 2020 to help customers shop for clothing during the pandemic. The solution allows users to see what clothing will look like on a model with a similar body type to their own. This helps to show shoppers how products realistically look in similar bodies while reducing the risk of returns.

ASOS certainly saw the benefit of this innovation, with an increase in revenues of around 24% in the six months leading to the end of February 2021.

AR for Product Catalogs and Visualization

We all remember what it was like to flick through the glossy pages of a magazine or catalog for our favorite stores. Unfortunately, in today’s digital age, these paper brochures are far from the most efficient tool for shopping. We need a more digital experience that allows us to select products, see what they will look like, and add them to our virtual baskets.

One excellent example of how companies can use AR to improve the overall shopping and visualization experience for customers comes from Home Depot. The brand was one of the first to upgrade its user experience strategy with a new Project Color application in 2015. Although this app might seem a little outdated by today’s standards, it’s still an excellent insight into what companies can do to improve their customer’s brand experience.

The Home Depot app used AR to scan a room and implement the color a customer chose for their walls into that space, considering things like furniture, shadow, and lighting, to allow for a more realistic insight. The app has updated significantly over the years to become increasingly immersive.

Visualizing products in a real, contextual space is hugely beneficial for a customer’s purchasing experience and perception of a specific brand. If your customer sees buying the right product from you as simple and convenient, they’re more likely to stick with your organization long-term.

The product catalog and visualization approach to AR in brand development has grown increasingly popular in the last two years, perhaps driven by the demand for more online shopping opportunities. In 2020, Wayfair announced the release of an updated version of its “View in Room” app, which now uses LiDAR technology to provide enhanced utility when shopping for home products.

According to Wayfair, the LiDAR technology and “RealityKit” software give customers a more authentic and realistic view, so they can make better decisions about what they want to buy. According to Apple, customers are 11 times more likely to buy an item of furniture if they have seen how it looks in their home using AR.

Creating Unique Brand Experiences

AR is one of the technology innovations in our current landscape, helping blur the lines between digital worlds and reality. In a future defined by the rise of the metaverse, AR could have a significant impact on how we spend our time in a more virtual world.

Already, companies are taking advantage of this, with things like virtual pop-up shops and temporary experiences intended to differentiate their brands. For instance, Machine-A, a London-based concept store, is usually committed to showcasing contemporary fashion designs.

When it became apparent that London fashion week for 2020 would be virtual, Machine-A came up with a virtual boutique enabled by AR. By scanning a QR code embedded into billboards and posters across London, users could enter the boutique virtually from their phones and experience the designs themselves.

The concept created by Machine-A has opened the minds of countless business brand teams and marketers to new methods of increasing engagement and awareness among customers. In a world where you can’t necessarily interact with your top customers in person, providing them with a new and immersive experience can be a great way to generate loyalty.

The companies more willing to invest in innovative solutions like AR are also more likely to stand out as innovators in their field. Other companies have experimented with similar “pop-up” experiences and unique ways to capture audience attention. For example, Burberry placed a QR code in a Harrods store, which customers could scan to visit a branded experience, where an Elphis statue walked around in their surroundings through the lens of their smartphone camera.

It’s even possible to use AR experiences to attract the attention of new audience groups. For instance, the retail brand, Pull & Bear launched an AR game created with Facebook to help the company reach the 90% of Gen Z customers who identify as “gamers.”

Provide New Levels of Customer Support

As many of today’s businesses know, memorable branding isn’t just about having the right image or website; it’s also about providing the correct level of customer service and support. Most purchasing and brand loyalty decisions made today are based on customer experience.

Providing customers with unique experiences to improve their shopping journey is sure to make your company stand out in the new digital age. But it’s also possible to go even further with AR in your brand CX strategy too.

Amazon Salon, for instance, the first bricks-and-mortar hair salon created by Amazon, was partially established to test new technology. The “point and learn” service, for example, allowed customers to point a product they were interested in on a display or shelf and immediately access educational content. Users could also scan QR codes to visit the product page on the QR site.

This helps customers immediately get to the product they want to buy without relying on input from human services agents. In a similar vein, AR could be an excellent way to onboard a customer, learning how to use a new product for the first time.

Imagine having a user’s manual your customer can enjoy scanning through, thanks to AR technology. All your customer needs to do is scan the QR code on the back of a product, and they can see the item they need to build or install coming to life in front of them. This reduces the risk of customers having to call for help from tech support and means clients can see the value in their purchases a lot faster.

Companies can embrace AR as a virtual learning experience, helping users collect information and learn how to do things through an immersive first-hand experience. This kind of immersive technology could help to make any brand stand out as more user-experience-focused. Even car companies could essentially provide their customers with a complete virtual HUD showing them how each button and dial on their dashboard works.

Upgrade Website Design

Perhaps the most common way companies will be using AR to create branded experiences today is by updating their website. You’ve probably already seen examples of AR being used in a host of retail sites, with new experiences designed specifically for the age of augmented reality.

360-degree images, for instance, allow customers to essentially “look around” a product, and see it from different angles, just like they would if they were looking at the item in-store. We can see an excellent example of this on the BMW build-your-own web page, where vehicle browsers can see their vehicles from every angle.

The 360-degree product viewing experience lets you check everything from the side molding to the sculpted edges in perfect detail.  

QR codes and app downloads can also allow customers to take their AR experience even further, looking at things like what life would be like behind the wheel of one of these virtually augmented vehicles.

As AR becomes more commonplace and the tools available for designers in this arena continue to expand, there will be even more opportunities available to bring AR into the website experience. Even essential website upgrades today might include allowing customers to upload pictures of themselves or their homes, then using augmented reality technology to implement parts of a product catalog into the space.

AR Virtual Events

Finally, when it comes to exploring all the unique ways you can build a better brand experience and excellent customer relationships with AR, it’s worth looking at the event space. The event landscape has struggled significantly over the last couple of years. The pandemic forced most live events to be canceled, and although the post-pandemic era holds new hope for upcoming in-person experiences, the landscape will be very different.

Going forward, most companies plan to avoid a complete shift back to in-person events by creating “hybrid” experiences and augmented reality events instead. Augmented and virtual reality tools allow customers to step into an event arena from wherever they are.

For instance, the Pot Noodle Unilever brand hosted a virtual alternative careers fair in AR, where people could use their phones to navigate through a range of graduate employer booths. The unique career fair experience was designed to replace the more common in-person interactions graduates might have as they approached the end of their education.

The custom-developed 3D booths featured a range of different employers, and students could tap on the booth screen they were interested in to see a video from each employer. As an added bonus, the connection to the Pot Noodle AR careers fair website meant that students could also instantly apply for any of the jobs they were interested in.

Similar events could help brands recreate some of the meaningful experiential experiences that their customers have been missing out on in the last couple of years. They could also act as a valuable tool for bringing together people in a hybrid event, where someone visiting an in-person demo table could scan a QR code to send virtual demonstrations of a product back to their team.

This would reduce the number of people who needed to be present in an event environment at any given time, reducing the risk of health issues.

Bringing Brands to Life with AR

In the new consumer landscape, brand relationships are more important than ever. As a result, customers are making more careful choices about who they purchase from, based on their understanding of that company’s values and differentiators.

Now that you won’t always have an opportunity to interact with customers in-person to earn their trust, AR could be the solution for a lot of companies in search of new engagement tools. All you need to do is figure out how you’ll leverage all the benefits AR can offer.

Will you be creating an app, building a new website with enhanced 360-degree photos, or designing in-person experiences? Hopefully, these examples have inspired you to start exploring your options.

 

Featured image via Unsplash.

Source

The post How to Use AR in Brand Experiences first appeared on Webdesigner Depot.

Source de l’article sur Webdesignerdepot

/par

Exciting New Tools For Designers, Holidays 2021

,

The year’s winding down as everyone segues into a much-needed holiday R&R. But that doesn’t mean there aren’t some awesome new tools and resources for website design projects.

Check them out, and hit the ground running in January. Here’s what’s new for designers this holiday period. Enjoy!

Fancy Border Radius Generator

Fancy Border Radius Generator is a fun tool that allows you to create exciting shapes for elements. Use the included templates or create your own border shapes and then export the CSS/HTML for a variety of uses.

Pulsetic

Pulsetic answers the question: “Is your website down?” Get website downtime alerts by phone call, SMS, email, or Slack. Create beautiful status pages and incident management reports and keep visitors (and your team) updated.

Ffflux SVG Generator

Ffflux SVG Generator makes it easy to generate fluid and organic-feeling gradients. You can use the resulting graphics as backgrounds to elements on a page to give a colorful fluid look to page elements. Choose colors and styles, then save or copy your SVG for use.

Fable

Fable is a web-based motion design platform to help you tell moving stories. It’s designed to be easy enough for beginners to use but has tools that even the most experienced motion designers can appreciate. This is a premium tool, but you can try it free.

Modern Fluid Typography Editor

Modern Fluid Typography Editor takes the guesswork out of sizing and scale for type sizes on different screens. Set a few preferences and see ranges your type styles should fall in. This typography calculator is visual and easy to use.

Emoji to Scale

Emoji to Scale is a fun look at emojis in a real-world relationship to each other. Make sure to also note the Pokemon to Scale project, which is just as much fun.

Page Flip Text Effect

Page Flip Text Effect is a fun and straightforward PSD asset that adds a nice element to design projects. Everyone can use some fun, colorful animation, right?

Nanonets

Nanonets is a practical tool for automated table extraction. You can snag tables from PDFs, scanned files, and images. Then capture relevant data stored in tabular structures on any document and convert to JSON Excel, or CSV and download.

Browsers.page

Browsers.page shows browser name and version, matched with a list of the browsers you support as a company or project. It’s a visual reminder to update if you are working with some browser lag. It’s a free tool and includes a frontend API.

UKO UI

UKO UI is a Figma dashboard and design system bundle packed with components and pages to build from. It’s free for personal use.

Floating UI

Floating UI is a low-level library for positioning “floating” elements like tooltips, popovers, dropdowns, menus, and more. Since these types of elements float on top of the UI without disrupting the flow of content, challenges arise when positioning them. It exposes primitives, which enable a floating element to be positioned next to a given reference element while appearing in view for the user.

Style-Dictionary-Play

Style-Dictionary-Play lets you experiment with a style dictionary in your browser with a live preview and mobile and desktop views. It’s an open-source tool and allows for URL project sharing, and you can use it without logging in or signing up.

Airplane Runbooks

Airplane Runbooks makes it easy to turn small amounts of code into complex internal workflows. Model onboarding flows, admin operations, cron-like schedules, and more and share with your team. It’s like Zapier but for first-party operations that touch prod data.

Shoelace

Shoelace is a forward-thinking library of web components that works with any framework. It’s fully customizable – and has a dark mode. It’s built with accessibility in mind, and the open-source tool is packed with components.

Tutorial: Coloring with Code

Coloring with Code is an excellent tutorial by the team at Codrops that will help you create beautiful, inspiring, and unique color palettes/combinations, all from the comfort of your favorite text editor. It’s practical and easy to follow along as you work through the steps on your own.

Stytch

Stytch is a full-stack authentication and authorization platform whose APIs make it simple to seamlessly onboard, authenticate and engage users. Improve security and user experience by going passwordless with this premium tool.

Highlight

Highlight keeps web apps stable. With pixel-perfect session replay, you’ll get complete visibility into issues and interactions that are slowing down users. You can start using this premium tool in minutes, and it works on every framework.

Source

The post Exciting New Tools For Designers, Holidays 2021 first appeared on Webdesigner Depot.

Source de l’article sur Webdesignerdepot

/par

Is it Time to Transition to JAMStack?

,

Jamstack (JAMstack), is one of the most popular (and rapidly growing) tools for app and website creation. A unique ecosystem of functionality, Jamstack promises developers the support they need to create powerful websites and progressive applications. 

For a while, Jamstack was mostly written off as just another buzzword in the developer space. However, today, it’s growing to become a powerful investment for many business leaders. Even big companies are getting involved, like Cloudflare, with Cloudflare pages, and Microsoft with Azure Static Web Apps. Elsewhere, we’ve seen brands like Shopify, PayPal, and Nike getting involved too.

So, what exactly is Jamstack, and is it time you transitioned over? Let’s find out…

What is Jamstack?

Jamstack, otherwise known as “JAMstack,” is the name of a developer ecosystem made up of JavaScript, APIs, and Markup (hence: JAM). The solution is a web development architecture allowing developers to access static website benefits, such as higher security and better performance, while still unlocking dynamic database-oriented CMS.

The Jamstack solution allows companies and developers to build a dynamic website where real assets are pre-rendered static files in a CDN. The dynamic environment runs on JavaScript client-side, through serverless functions. 

For a better insight, let’s compare Jamstack to the LAMP stack development strategy, which originated from the four open-source components many developers used to build sites: Linux, Apache HTTP, MySQL, and PHP.

With LAMP, each user request for a page forces the server to query a database — unless the page is cached — and combine the result with page markup data and plugins. Jamstack websites serve pre-built optimized assets and markup solutions quickly because the files are already compiled on a CDN. There’s no need to query the database. 

Jamstack workflows dramatically reduce cumbersome issues with development and excess maintenance, making them highly appealing to developers. 

What Are the Benefits of Jamstack?

Jamstack won’t be the ideal development tool for everyone, but it has a lot of benefits to offer. By fetching HTML from a CDN, the system doesn’t have to wait for HTML to be combined and returned to clients. The solution also provides an improved developer experience with static methods. 

Using Jamstack, developers can build fantastic static files ready to serve by request, hosted on a global CDN. Some of the biggest benefits of Jamstack include:

  • Performance: Because you’re serving pre-built static files from a CDN directly, you’ll achieve much faster loading times, unmatched by typical server-side rendering options. Because you’re serving static files, you’re also better equipped to handle any traffic spikes you might encounter, with minimal slowdown.
  • User experience: Better website performance significantly improves user experience and website traffic, as well as SEO efforts. User experience has always been a critical factor in ensuring the success of a website, and it’s essential to keeping your customers around for as long as possible. Websites optimized for performance will always delight users. 
  • Security: With Jamstack, there are no servers or databases to worry about. You use third-party solutions to handle these issues for you. The architecture of Jamstack means the back and front end of your development processes are decoupled, and you can rely on APIs to run server-side processes easily. Jamstack also comes with security benefits other approaches can lack. Clear separation of services is essential here. 
  • Hosting and scaling: Scaling and hosting can often be problematic in the development world, but because you’re serving files from a CDN, you’re less likely to encounter issues. CDNs are almost infinitely scalable, so you get excellent extensibility built into your development environment. CDN hosting for static files is also cheaper than traditional hosting, so you can keep costs low. 
  • Maintenance: Jamstack makes it easy to push your front end to the edge rather than managing infrastructure directly. Ditching plugins, databases, and other hosting services can help you to save more time and money on a significant scale. 
  • Developer experience: From a developer perspective, there are tons of benefits from Jamstack. You get the ease of a Github, CI/CD, CDN flow, and auto previews with simple rollback to reduce the need for backups. Local developer environments and the ability to run and debug cloud functions locally are all fantastic.

Does Jamstack Have any Limitations?

In a lot of ways, Jamstack is an innovative and revolutionary solution for development. It can help you to create a far more engaging website and present your company in an incredible way. Of course, that doesn’t mean there are no limitations to be aware of. 

Jamstack is developer-friendly, for instance, but it’s not beginner-friendly. You will need at least some knowledge of web development to start unlocking the benefits. You’ll need to understand things like Vue or React, but you should develop a tool anyone can use with a bit of work.

There’s also a handful of things you can’t pre-generate, like user-specific and real-time data. So, this means you may not be able to use Jamstack effectively on projects requiring these kinds of data. Building an analytics dashboard, for instance, probably isn’t a good idea with Jamstack. Other issues for some developers may include:

  • API complexity: It can be overwhelming to try and find the right solution for your needs among so many different options. Of course, this could also be something you’d say about the WordPress ecosystem and its huge variety of plugins. An API usually won’t break your production website, at least. 
  • Long building processes: If you have a large number of pages, there’s more likely to be an extensive building process to think about. Whenever you make a change to a single page, even a little one, you’ll need to rebuild your entire website. This is a problem if you run into a website with thousands of pages. There are solutions to this problem available, however.
  • Handling dynamics: Going with Jamstack doesn’t mean abandoning your backend. An important part of the approach is accessing serverless functions, which are becoming more effective over time. These serverless functions can also be executed on the edge. The backend parts of your website will require regular maintenance as they scale.

Best Jamstack Tools to Check Out

Now you know the basics of Jamstack, let’s look at some of the tools you can use to design an incredible website or application within the Jamstack environment. 

The Git Tool Landscape

There are tons of tools within the Git ecosystem common among Jamstack developers. Starting with Git itself. Git represents a powerful free, and open-sourced distributed version control system. With this solution, companies can handle everything from small to enterprise-level projects with efficiency and speed. The solution is extremely easy to use and learn, and outclasses a range of tools like Perforce, ClearCase and Subversion. 

GitHub Pages and GitLab pages are two hosting services for Git repositories with built-in services to host static pages from out of your codebase. This makes the two solutions fantastic for when you’re building a Jamstack website. You can access the functionality for free too. 

GitLab gives you a comprehensive DevOps platform to work with, where you can enjoy a comprehensive CI/CD toolchain out of the box. The comprehensive solution, delivered as a single application, changes the way security, development, and Ops teams integrate and collaborate. Gitlab helps to accelerate software delivery on a massive scale.

AWS Amplify

AWS Amplify, created by Amazon Web Services, is a development platform packed full of useful features for people in the Jamstack environment. The Amplify offering aims to reduce the complexities associated with Amazon Web Services for mobile and web deployment. You get 12 months of hosting for free with new accounts, and you get Storage with Amplify too. 

The Amazon Amplify solution dramatically improves the regular AWS workflow, especially if you’re just a novice user. There’s a huge documentation hub to help you too, which is way more convenient than Amazon’s usual documentation solutions. Amplify is still accessed from a somewhat bloated console, however. 

With AWS Amplify, companies can access features like a comprehensive data store to sync data between the cloud and websites. There’s also easy-to-use interface access across all different categories of cloud operations. The service works well with a range of JavaScript central tools. 

Netlify

Netlify is a pioneering solution in the Jamstack environment, allowing users to go dynamic with their websites and applications on their own terms. You can access a range of add-ons and integration, access your favorite tools, and make your own. The flexible environment enables developers to run websites on a multi-cloud infrastructure designed for speed and scale automation. 

Built to be entirely secure from the ground up, Netlify makes it easy to build a site that’s custom-made for performance and deployed directly. You don’t need to worry about managing, scaling and patching web services, which means you can more quickly implement your Jamstack architecture. 

Unlike other large legacy apps, Jamstack projects are neatly separate from your front-end pages and UI from the backend databases and apps with Netlify. Using this service, the entire front-end can be pre-built with highly optimized static assets and pages, and developers can deliver new web projects faster than ever before.

Next.JS

Inspired by the functionality of PHP, Next.JS is a solution for pre-rendered JavaScript modules. The solution allows developers to easily export the components of their apps and perform individual tests to determine how each element works. You can also access a wide range of components and modules from NPM. The Next offering allows developers to save time, removing the need to use webpack bundles and transform with compilers. 

The full solution is extremely intuitive, ensuring developers can create solutions quickly. What’s more, the technology you build will allow you to load only the bundle needed from your JavaScript workflow, rather than all the JavaScript at once. Pre-fetching, one of the features of Next.JS, also picks up where standard code-splitting leaves off, allowing for optimized bundles of code to load seamlessly. 

Next.JS also supports hot-module replacement. This means instead of reloading an entire application when you change the code, you only recreate the modules you’ve altered.

Angular

Probably the most widely-recognized of all the JavaScript frameworks, Angular, designed by Google engineers, appeared first in 2012, offering developers a new way to create dynamic pages. Before this technology, there were other opportunities for creating dynamic pages, but they were nowhere near as convenient or speedy. 

Angular is probably one of the most essential tools companies can use when building a Jamstack website or environment. The front-end web development tool attracts developers from all over the world. Every version is packed with features and constantly upgraded to ensure you can generate the best results. 

Angular extends HTML file functionality with powerful directives, and it requires very little effort to enable these directives too. All you do is add the ng- prefix to your HTML attributes and you’re ready to go. Angular also allows developers to create widgets leveraging editable data with two-way binding. This means developers don’t have to write code that syncs constantly between the model and view. 

With Angular, developers also get access to things like virtual scrolling, which can help with displaying large lists of elements performantly, rendering on the items that fit on the screen to reduce loading times. 

React

Another must-have tool in the JavaScript world for Jamstack, the React solution was launched first in 2013, and has won thousands of customers across the globe thanks to fantastic functionality. Today, the full landscape is maintained by Facebook, along with all the members of the standard developer community. The solution is used by some of the biggest giants in the tech industry, like Netflix, PayPal, and Apple. 

React is a true pioneer in the Jamstack ecosystem, with its sensational approach to simple and straightforward solutions for JavaScript management. You’ll be able to access batched and virtual DOM updates, which makes it easier to unlock components quickly, and write your components the way you see them. There’s also the added benefit that React is compatible with a lot of tools. 

You can build a comprehensive app or website with the help of React, and you’ll have no trouble accessing some of the top features, particularly with plenty of support available from the React community. 

Gatsby

Created from the ground up to improve user experience on a comprehensive level, Gatsby is a static site generator with heavy focus on things like SEO, performance, and accessibility. The solution offers plenty of out-of-the-box features to help developers deliver the most immersive solution for their users, without unnecessary complexity. 

Gatsby users pre-configuration to develop static websites giving developers faster loading pages, stronger code splitting, and server-side rendering. You can also access features like data prefetching, asset optimization, and quick image loading. Gatsby boasts excellent documentation and starter packs to help you get your site up and running more quickly.

The GraphQL data layer of Gatsby also means the system can collect your data from anywhere, including your CMS, JSON, Markdown, and APIs. More than just your standard site generator, this is a tool built specifically with performance in mind. 

Agility CMS

Developing an effective Jamstack website means having access to the right CMS technology. Agility CMS wasn’t the first CMS solution to support Jamstack, but it is one of the better-known options. As one of the first headless CMS solutions to hit the market, the company has quickly captured the attention of a huge range of developers worldwide.

Agility CMS is a Jamstack pioneer, capable of helping developers to build a foundation for any online ecosystem. The technology is an API-first CMS with support for REST APIs, so developers can connect all the third-party apps and front-end frameworks they like.

The technology also gives developers the freedom to code their solutions their way. You don’t have to follow a specific set of guidelines for how content is created, but templates are available to fast-track development. Agility CMS also hosts and abstracts your database, so you don’t have to worry about connection strings, backups, and maintenance. 

With a strong content architecture to help companies manage digital content and a partnership with Gatsby, Agility is ideal for Jamstack development strategies. 

Building Your Jamstack Website

The Jamstack solution is more than just a buzzword in today’s development world. This unique approach to building incredible development experiences delivers an excellent advantage to both developers and their end-users. Fast, scalable, and full of solutions for customization, Jamstack is a powerful way to bring websites to life with simplicity and speed. 

Every day, more companies take advantage of the Jamstack environment, and we’re constantly seeing a wide selection of new tools, APIs and offerings emerging to help enhance the Jamstack landscape too. This environment is definitely worth consideration for any developer looking to significantly speed up their development strategy.

 

Featured image via Pexels.

Source

The post Is it Time to Transition to JAMStack? first appeared on Webdesigner Depot.

Source de l’article sur Webdesignerdepot

/par

Protect Your Design Clients From These 6 Easy Mistakes

,

As a web designer, you’re responsible for a lot of things. Your client is relying on you to ensure that their website is user-friendly, accessible, eye-catching, and even good enough on the back-end to capture the attention of the search engines. 

However, what many business leaders and clients don’t realize is that they also have a part to play in ensuring that they get the right results from their site; there’s more to the client and contractor relationship than an exchange of funds. 

Today, we’re going to examine some of the most common mistakes that clients make when they begin working with a website designer for the first time. After all, when a client makes a mistake, it’s up to you to show them how to get back on track. 

Client Mistake 1: Providing Minimal Insight

Creativity, for the most part, is the responsibility of the designer in any web-building project. You know best what you can do for a client. 

When you’re discussing an upcoming project with a business owner, you can walk them through concepts like dark mode design or strategies for digital accessibility. However, you’re still reliant on your client to let you know if there’s anything specific they need. 

An insufficient brief in a web design project usually means that you waste time on a project because you have to go back and forth multiple times, making updates and edits. Getting a brief ironed out properly from day one can reduce misunderstandings and mistakes. 

To get your client started, ask them to share some details like:

  • Who’s the target audience? Do they have a user persona they can share?
  • What specific features does the site need? Landing pages, forms, widgets, etc.?
  • Competitor sites they like: What do they appreciate about those designs?
  • Brand colors and assets: What kind of hues and shades should you use?
  • Technical feature requirements: Does the site need to have its own app, integrate with APIs, or have a checkout solution, for instance?

Client Mistake 2: Underestimating The Workload

Perhaps one of the most common mistakes that clients make when seeking help from a designer is that they have no idea how much work it will take to create the kind of site they want. If they haven’t provided a great brief in the first place, they might not have had a chance to see all the work they’re asking for written down. Walking your client through the brief process can help here. 

On the other hand, if your client has already provided a brief, along with an unrealistic deadline for completion, you might need to have a discussion with them about what you need to do. Walking your client through some of the processes involved in creating their website could give them an insight into how long it will realistically take to bring their ideas to life. 

Additionally, ensuring that your customers fully understand the amount of work you’re taking on could also mean that they can better grasp why you’re charging a certain price for your services. That brings us neatly to the next mistake…

Client Mistake 3: Not Having The Right Budget

Pricing your design services can be a complicated process for web designers. You need to make sure that you’re charging enough to cover the cost of things like essential software and hardware for your company. At the same time, with so many other designers out there, you also need to ensure that your costs are competitive. 

After you’ve gone through the hard work of figuring out what your pricing structure should be, you also need to be capable of justifying that expense to your client. It’s common for many customers to go into their work with a web designer expecting that they’ll be able to get an entire website, blog, and app for less than a couple of hundred dollars. 

Make sure that your client is aware of your pricing immediately to avoid any confusion. If possible, have a pricing page on your website or portfolio which highlights the cost of different packages and precisely what your clients are going to get. 

If your customers can see the value in your services and even equate to an hourly workload or skillset, they might be better equipped to set the proper budget. 

Client Mistake 4: Making Too Many Technology Decisions

You’ll find that you work with many different types of client during your time as a web designer. Sometimes, you’ll have people who come to you not really knowing what they want or need. This means that you may need to spend some time speaking to them about their expectations and discussing what’s possible. 

On the other hand, there’s always a chance that you could work with a client who thinks that they should be making all of the decisions themselves. While it’s true that your client should have some control over things like the style of their website and what features it has, it’s up to you to make technical decisions like what kind of tools you’re going to use. 

If your client tries to dictate everything you do and how you’re going to do it, this could make it difficult for you to deliver your best work. Explain your processes to your customer in advance and find out why they want you to use specific technology. 

For instance, if your client wants to use a specific kind of website builder because they’ve heard it’s “the best,” you can explain what you like most about the product you’re already using. 

Client Mistake 5: Being Too Attached To An Idea

This is a problem that happens in a lot of creative industries. A client goes out and finds something that they like on another website. It might be an attractive landing page or a specific checkout process. They’re so excited by what they see there that they refuse to compromise on that idea when working with their designer – even if the concept isn’t suitable. 

For instance, your client might come to you wanting a website that’s full of dynamic animations and videos. However, if they only have a limited amount of bandwidth from their hosting provider, this could mean that they end up with a slow site that aggravates their customers. 

The best thing you can do when this happens is to present the issue to your client in a way that they can understand. For instance, if you’re worried something will slow down their website, talk to them about how speed is essential to good customer experience. You could even share some page speed stats like: if a page takes more than 3 seconds to load, over half of all visitors will abandon it. 

Seeing the stats for themselves could mean that your clients are more likely to change their minds. 

Client Mistake 6: Working With The Wrong Designer

Finally, one of the biggest mistakes any client can make is working with the wrong website designer. There are a lot of professionals out there, each with their unique skills to offer in things like UX design, ecommerce page creation, and so much more. However, it’s not always easy to know what you need as a business owner getting online for the first time. 

The good news for web design clients is that there’s a lot of information out there that you can use to get informed fast. The bad news for designers is that this means you’re going to need to work at keeping your skills on the cutting edge if you want to attract the widest selection of customers. 

To ensure that you’re more likely to be the right designer for your customers, stay up to date with the latest web design standards, and check out what’s trending in your industry. Webinars, articles, and even TED talks can be an excellent way to brush up your knowledge and make your portfolio much more appealing. 

Strengthen Your Client/Designer Relationships 

Succeeding as a web designer isn’t just about building a robust portfolio full of excellent websites where you can showcase your skills. While it’s true that you need to stay on the cutting edge with your design talents, you also need to make sure that you can create positive relationships with every client that comes to you. 

Like designers, clients can make mistakes too, but not knowing what they want, trying to take too much control, or simply failing to understand the scope of a product. Rather than letting those mistakes hold you back, prove your mettle as a designer by helping your clients navigate these issues. The result will be more streamlined project experiences, happier customers, and better reviews for your company. 

 

Featured image via Unsplash.

Source

The post Protect Your Design Clients From These 6 Easy Mistakes first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par

8 Reasons Your Site Is Slow + How To Fix Them

,

1, 2, 3 – That’s exactly how long it takes you to start losing visitors if you have a slow-loading website.

Hold on! Surely, the only thing that matters to users is that your website works flawlessly and looks great… right? Wrong!

The fact of the matter is that we’ve all become accustomed to instant access to information and content. The average internet user today places a lot of value on speed, and the bar is continually being raised.

If you are like most people, you probably feel an immediate sense of dread at the thought of optimizing your website. Where do you start? How can you make the most impactful improvements? What makes your website slow in the first place?

Have no fear, as we’ll be answering all of your questions below as well as putting you on your way to a website that loads with blazing speed.

Why Should You Be Worried About A Slow-Loading Website?

Good question!

As many as 53% of visitors abandon a site that takes more than 3 seconds to load. Even worse, 1 in 3 shoppers will leave a website if it takes longer than 5 seconds to load.

So, performance plays a huge role in the user experience of your website and whether your visitors will stay on your website or be converted into customers.

For some time, Google has been keenly aware of this fact. As a search engine, Google knows that it’s counterproductive to recommend content to users if they won’t stick around to consume it.

That’s why they’ve continually been increasing the role performance plays when ranking websites for their SERPs (search engine results pages).

In recent years, Google has introduced core web vitals. These are metrics they hope will help quantify how performance affects the user experience. In general, they measure how fast, stable, and interactive a page is while loading. This will be more important than ever after Google announced its Page Experience update, which started its global rollout in June 2021.

As you may know, ranking highly for Google is vital for your website’s visibility. For one, 68% of online experiences begin with a search engine, of which Google has a 92.7% market share. Even if you manage to land on the coveted first page of Google, the first five results get over 70% of all clicks (28% to the first result alone).

So, to recap why a fast loading website is so desirable:

  • It directly affects your ability to keep, satisfy, and even convert visitors to your website.
  • It impacts your search engine rankings which impacts your “findability” and organic traffic.

8 Reasons Your Site Is Slow + How to Fix Them

O.K., so now that we’re all on the same page regarding the importance of your website performance, let’s look at common issues slowing down your website + how to fix them.

1. You’re Using A Sub-Par Hosting Service

As the party responsible for making your website available to the outside world, your hosting service can be a make-or-break factor. Not only should you pick a host that has a good track record when it comes to uptime a performance, but also one that’s suitable according to your needs.

Even if you take all the steps below to optimize your website’s performance, it may still load slowly if traffic to your website is overwhelming your available bandwidth or your host’s server capacity. If that happens, some users may experience extremely slow loading times, broken features, or even complete unavailability.

For most personal, blog, or local/small business sites, a respectable hosting provider like Bluehost or GoDaddy should be good enough. However, if you plan on running any type of large-scale, high-traffic webstore, business portal, or other type of website, you’ll want premium hosting, such as WPEngine (for WordPress), VPS hosting, or even a dedicated server.

2. You’re Not Optimizing Your Media Assets

As you probably know, media like images and videos take up significantly more space than most other types of content, such as text, code, stylesheets, or other static files. Even a single image has the potential of consisting of more data than dozens of website pages containing nothing but the underlying HTML and text.

In a Speed Essentials presentation, the Google team identified images as the largest contributor to page weight. In fact, they have the potential to consume a website’s entire performance budget if left unoptimized. Images can also directly impact all three of Google’s core web vitals – key metrics Google uses to measure the performance of a website.

However, the use of images and video is likely to continue growing, heightening the importance of finding a sustainable solution. According to HTTPArchive, images have increased by 19.3% on desktop and 42.7% on mobile.

For now and the foreseeable future, optimizing your images carries the greatest potential for improving performance.

The problem is that optimizing image assets requires multiple steps. Most importantly:

  • Using the appropriate next-gen formats which can differ depending on the user’s device, OS, or browser.
  • Appropriately compressing the size and quality of images to reduce payload without affecting visual quality too badly.
  • Using the optimal display size and density based on the accessing device to reduce payloads further.
  • Using lazy loading to only load images as needed.

As you can see, manually going through these steps for every single image on your website can be extremely labor-intensive. This is especially true if you consider that you somehow need to create the optimal variants for different users based on what device, OS, or browser they are using.

In-code strategies, like a JS plugin, responsive images, or CSS media queries tend to bloat your code and lead to other performance issues we’ll discuss below.

Luckily, there are plenty of CDN services available designed specifically for providing some degree of automated image optimization. These platforms analyze the context (i.e., a specific mobile device model, OS version, and browser version) of the user trying to load one of your images and try to serve them a version of the image that’s ideally optimized for them.

However, any media optimization platforms still require installing a small JavaScript plugin to dramatically improve the image and video optimization capabilities. 

The one exception here is ImageEngine. ImageEngine uses WURFL device-detection to pick up every possible detail of the user’s device. The logic is built into their device-aware edge servers and doesn’t rely on you adding any additional code or markup to your website pages.

So, not only does it reduce your image payloads by up to 80% and serve them via a global CDN, but it doesn’t leave a footprint in your website’s code. As a bonus, it also happens to support the widest range of image/video formats, including animated GIFs, as well as client hints and save-data mode.

3. Render-Blocking JavaScript And CSS Is Delaying Page Loads

JavaScript is the de facto programming language for adding interactivity and advanced features to websites today. Likewise, CSS is the standard for adding styling. Both are critical components for almost any modern website.

However, nothing good comes free, and both may impact the performance of your website, particularly when used carelessly. 

The following are some steps you can take to minimize the impact of these assets on your website performance:

  • Minify your JavaScript and CSS files.
  • Combine a large number of JS/CSS files into fewer files.
  • Replace some of your external JS and CSS files with inline JS/CSS. (Don’t overdo this! Inline JS and CSS is only suitable for small code snippets).
  • Defer loading JavaScript until after all your content is loaded and use media queries for CSS files.

Because media can have a more significant impact on your page weight, this leads some to believe that adding more JavaScript is the lesser of two evils. 

However, depending on whether you already have render-blocking JS, Google might flag this as a completely new issue. Regardless, it will negatively impact your performance score in tools like PageSpeed Insights:

You can avoid it altogether by using an optimization engine like ImageEngine that doesn’t require any JavaScript.

4. You’re Not Using A Content Delivery Network (CDN)

A CDN is a network of servers spread across various regions all over the globe. What it basically does is store a copy of your website on each of these servers. When an internet user visits your site, the CDN automatically serves your website from the nearest server to that user.

What this does is allow your website to load faster, no matter where in the world people are visiting it from. If your website was only hosted on a single server, say somewhere in the U.S., then it could take much longer to load for a visitor located in Asia than one in the U.S.

While they all basically do the same thing, different CDNs are better at handling different types of content. Cloudflare, Fastly, and Akamai are just some of the most popular general-purpose CDNs around. Image CDNs like ImageEngine are purpose-built to not only serve image and video assets but to also optimize them using compression, formatting, etc.

So, the two main factors to consider are the type of content you want to deliver via the CDN and its global coverage. However, it’s usually possible to use multiple CDNs in tandem to cover different types of content and reach a wider area.

5. There’s Excessive Overhead In Your Database

If you have a website with any type of complexity, you probably have a corresponding database. In fact, all WordPress websites require a database to function.

Over the years, a lot of information moves in and out of the database. Sometimes, the data can get lost along the way or become obsolete. If you don’t regularly spring-clean your database, then this can really start to add up. Not only will it bloat the storage size of your database, but it will start to impact the speed of database queries and requests.

CMS users are especially prone to racking up these kinds of artifacts from plugins and themes that have been installed and removed over the years.

Unfortunately, there aren’t many easy fixes for this issue available. With most hosting providers, you’ll probably need to use phpMyAdmin to manually check and scrub your data. If you have a managed hosting solution, the host’s support team might be able to help you out. In the event that you have a locally installed database, there are some tools you can use, although they’re not 100% effective.

The best way to avoid any issues is to make database maintenance part of your routine and to learn the basics of how databases work.

6. You Have Too Many Plugins Or Themes Installed

For CMS users, plugins or themes offer near-limitless potential to spruce up the design and functionality of their website. However, each plugin or theme comes with additional code and content that add to the overall complexity and size of your website.

If you have a hand-coded website, the same goes for any additional applets or libraries you want to add to your site. 

The best way to combat this is to be conscientious when adding any extras to your website. Only install what you really need or want, and make sure to uninstall and properly remove them if you don’t need them anymore.

As mentioned, they might leave various transients or artifacts behind, so you should keep an eye out for them throughout your website files (not just the database) whenever you do some spring cleaning.

7. You Aren’t Utilizing Caching

Caching is often one of the most effective yet ignored techniques for improving website performance. Caching stores your website content in fast-access memory in the user’s browser, allowing it to be loaded near-instantaneously by users. This can include everything from text to stylesheets to images to JavaScript files.

Without caching, a user will need to redownload everything when they navigate to or reload a page — whether or not anything has changed.

However, not properly configuring caching on your website can lead to issues, such as users only loading out-of-date content. Most high-quality caching tools have built-in features that automatically clear the cache when you make changes to a specific website page or content. So, users will only reload content once it has been modified.

Some hosts offer out-of-the-box caching tools with their hosting service. CMS can also usually find plugins for this, such as WPRocket for WordPress.

8. Ads Are Dragging You Down

In the end, ads are just another form of media that increases the overall weight of your website pages. While they are typically small and lightweight, multiple ad placements can really start to add up.

What aggravates the issue is that ads are loaded from external sources. This means they’ll take longer to render, generate more requests, and may mess with how stable your pages load — affecting your core web vitals.

Depending on how important ads are to your revenue stream, you’ll want to carefully consider how many ads you use on your site, where to position them, and when they load. If possible, avoid loading ads at the same time as the rest of your page, especially interstitials.

Conclusion

As you can see, website performance is a multi-faceted subject. Although some may be worse than others, you can’t just address one area and expect your website to suddenly be performant.

However, some general principles apply:

  • Keep HTTP requests low by limiting the number of files required for each of your website pages.
  • Maintain proper code hygiene and spring clean transients and leftover artifacts.
  • Invest in proper hosting infrastructure as well as a CDN for your website.
  • Optimize your media assets to significantly bring down payloads without sacrificing engagement.

The final point deserves another shoutout. As we’ve pointed out, finding an optimization solution for your media, particularly images, is probably the best thing you can do to improve your website performance. From purely a performance perspective, there is no service quite as effective as ImageEngine. It’s also the one that requires the least amount of technical expertise and ongoing maintenance.

Regardless, you’ll want to run some tests using tools like PageSpeed Insights so you can gather data on what issues your website is facing. From there, you can prioritize fixes to make your website more competitive.

 

[– This is a sponsored post on behalf of ImageEngine –]

Source

The post 8 Reasons Your Site Is Slow + How To Fix Them first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par

How To Leverage Social Proof Successfully

,

Customer reviews are incredibly valuable to your company. Around 95% of customers say they read reviews before they make a purchase. Another 72% say that they won’t even consider buying your items until they’ve read the reviews associated with your business or product. 

No matter how good your marketing and promotion strategies might be, your audience will always turn to other customers for a credible insight into what buying from your brand is really like. That’s why it’s so important to leverage as much social proof as you can.

Unfortunately, gathering reviews and displaying them correctly on your website can be challenging.

In this article, we’re going to look at what you can do to make your reviews stand out when you’re ready to display them online. 

The Different Kinds of Review

Before we get into looking at all the different ways you can effectively display your reviews on your website, let’s get the basics out of the way. 

There’s more than one type of review. Some are simply comments left on the bottom of your product pages by customers that were impressed by whatever you sold. Other reviews are available in the form of videos or badges. When you want your website to look as credible as possible, the best thing you can do is decide which types of reviews will have the most impact. 

Ideally, you’ll want a combination of different review types to add depth to your site. Putting various kinds of reviews on your website increases your credibility while also boosting your SEO. 

Here are your main options:

The Testimonial

Testimonials are one of the most common types of review. Essentially, these are the messages shared by your customers that highlight the things they liked and didn’t like about your product. Testimonials often include a picture of the person leaving the message, and their name, to give them a greater sense of authenticity. You might also include a link to a website or case study with a testimonial to give it more depth. 

Most testimonials go at the bottom of pages. You can showcase these reviews on your home page to start generating credibility as soon as someone interacts with your brand. Alternatively, you could allow users to place their reviews on product pages. Here’s an example of what a testimonial might look like from ducttapemarketing.com:

Review Badges and Widgets

If your customers tend to leave reviews about your company on other sites, like Angie’s List or Yelp, then you can add a widget or badge to your website that makes it easier for other customers to find them. Sometimes, you’ll just include a small button on the bottom of a website pay that says, “find us on Yelp.” Other times, you can add your star rating too.

Some review sites will also give you the option to showcase the actual reviews in a widget that frequently updates with new messages. 

If you’re only showing reviews from one third-party site on your website, it’s best to focus on Google reviews, as it’s one of the most recognizable options. 

Provided that you’re using them correctly, badges and review widgets shouldn’t slow your website down too much, and many can be customized to suit the style of your site too. However, it’s essential to ensure that you don’t add too many widgets to your site if you want to avoid performance issues. 

Case Studies

Case studies go beyond the basics of the standard review and provide potential leads with a tremendous amount of information about how you’ve previously interacted with other companies. With a case study, you’ll often create a structured document that demonstrates a customer’s problem and your strategies to overcome those issues. 

Case studies often exist on their own pages, so you can go in-depth with sharing valuable information. For example, you’ll include an overview that introduces the customer you worked with and details on the outcomes you achieved together. 

Although it’s much harder to interview customers for complete case studies and get all the statistics and numbers that make these reviews appealing, it’s often worth the effort. Particularly if you’re running a B2B company, case studies demonstrate the effort you go through to support your customers. They also act as proof of your success and set valuable expectations for customers. Here’s an example of a case study page by Fabrikbrands.com:

The Rating

If you’re just posting basic five-star ratings on your website or asking your customers to give you a number between one and ten for how positively they’d rate your service, then you can use a few handy automation tools to create one of these visuals. 

All you need to do is add a little basic CSS to your website or use a star rating widget that automatically calculates your average score based on all of the reviews that you collect from customers. 

Just make sure that your star ratings are positive not just on your website but on other review sites too. For instance, if you give yourself five stars by adjusting the CSS and then get three stars from Yell, customers will begin questioning your authenticity. 

Notably, while star ratings grab customer attention, they are a little basic if you’re trying to convert people and convince them to buy an expensive product. Most customers will often need more information than a basic star rating can provide. 

How to Display Reviews on Your Website

Now that you know what kind of reviews customers can leave about your product or brand, you can start exploring ways to display them on your website. 

You could decide to let your reviews show up on other third-party sites and leave it at that. For instance, if you’re a hotel manager, you may know that your customers are already leaving reviews on Booking.com and TripAdvisor. However, leaving your audience to seek your reviews out for themselves means that they spend less time where you want them – on your website. 

There’s also a risk that failing to add reviews to your site will make you look less credible. If you don’t own your rating or score, customers might wonder what you have to hide. 

Fortunately, we’ve got some great options to help you get started.

1. Create a Testimonials Page

The first and perhaps most accessible option for showcasing your reviews and testimonials is to design a page where your customers can easily find all the information they need about your brand. Having a dedicated testimonials page can be a great way to demonstrate transparency as a brand and show your customers that you’re not hiding anything. 

You could even add a form at the bottom of your testimonials page that allows other customers to leave their reviews and information. Just make sure that you have a CAPTCHA or another security measure in place to prevent people from spamming your site. 

It makes sense to showcase some of your most positive reviews at the top of your page, so your customers see those first. However, it could also be a good idea to showcase some negative reviews alongside them. That’s because customers generally expect to see at least some negativity associated with your brand. If all your reviews are positive, they might assume that you’re hiding something.

When displaying your negative reviews, make sure you also show that you’ve responded to them and are working hard to address any issues. You can even publish the “thank you” you get from an unhappy customer after rectifying the problem. 

2. Show Reviews in Your Website Header

The great thing about using reviews and testimonials on your website is that if you have a little coding knowledge and the correct information, you can display them wherever you choose. Most companies leave the reviews at the bottom of the website, but this could mean you’re missing out on an excellent opportunity to connect with your audience as soon as they visit you. 

Having a positive review highlighted at the top of your page could immediately boost your credibility and give your audience a reason to keep reading. Remember that a picture of the person sharing the review and their name can make them look a lot more credible when you’re trying to build trust. 

3. Add Some Reviews to Your About Us Page

It’s best not to hide your reviews somewhere your customers will have to search for them, but that doesn’t mean that you can’t scatter a few testimonials around other pages. A great way to give more credibility to your brand and your website is to create a sidebar on your “About Us” page or just showcase a handful of reviews underneath the description of your business. 

Suppose you don’t want to show customer testimonials on your About Us page. In that case, you could always show different kinds of reviews, like badges that show your certification with certain industry bodies or awards and recognition you’ve received.

Showing that you’re connected with major industry groups and that you’ve been recognized in your sector is a kind of review in itself. It indicates that other people have already assessed your business and see you in a positive light. 

Every review doesn’t necessarily have to come from your customers. Any business or person who can give more credibility to your business deserves some representation too!

4. Embed a Carousel on Your Site

As your business begins to grow, the number of regular reviews and testimonials you get from happy customers should start to skyrocket too. You might even get to a point where you’re not sure how to fit all the reviews you want to showcase onto the same page of your website. If you already have a dedicated “reviews” page where people can go to get more insights into your growing collection of social proof, try a carousel. 

Carousels are a great and dynamic way to showcase customer reviews while getting your audience more involved with your website. Give them a button they can click so that they can browse through a broader range of reviews after they’ve seen the ones that show up straight away on your carousel. It’s also worth including a link nearby the carousel widget that the user can click to visit your review page or your company’s page on a dedicated review website. 

If you want to go beyond putting carousels on your home page, remember that you can add them to your product pages and menus too. Online reviews impact around 67.7% of purchasing decisions, so it makes sense to put them somewhere your customers will see them when they’re figuring out whether or not they should hit the buy button. 

5. Add Reviews to Your Social Media Ads

Reviews can be an excellent way to add an extra spark to your advertisements elsewhere in the digital landscape. Telling your audience on Facebook that you have the best steaks in the country is great – but it’s not going to make a significant impact on most of them. That’s because every business claims to be the best. Most of your clients expect you to speak well of yourself. 

However, if you can combine an attractive image on social media with a quoted review from one of your happy customers, your ads will make more of an impact. You can include the quote from your customer in the text above your Facebook ad or create an image to display it instead.

Remember to add any hashtags and extra information that might make your ad more appealing and share it as often as you can with the right audience. Targeting your audience carefully towards people who are in the “consideration” stage of the buyer journey may help you to get more conversions. 

While customers usually scroll past dozens of social media ads every day, a genuine statement from a real person still shakes up the status quo and grabs attention. Include a button below the ad so your customer can learn more about the product the customer is talking about. 

6. Link to Reviews in Email Signatures

Finally, social media ads aren’t the only way to bring attention to your reviews outside of your website. If you want to get more external customers to go and check out your products or rediscover what your business is all about, you can add review links to your email signature too. These links can go directly to the case study or review pages on your website, reminding customers what it is that makes your service or product special. Alternatively, you can get dedicated signatures for your email that link to specific review sites too. 

Showing your clients how many ratings you have on Yelp or how many stars your products have earned with Google Reviews gives every message you send a lot more credibility. Most email marketing software solutions make it relatively easy to add information like this to the footer of your email.

Remember, your signature shouldn’t take up too much space in your email, so don’t add any specific reviews from customers. A star rating and a link back to a page where consumers can get more information will spruce up your content without weighing down your emails. 

Show Off Your Social Proof

Successfully collecting positive reviews that show your prospects how much customers love your company can be challenging enough. However, that’s just the first piece of the puzzle. Once you’ve got all those great reviews, you also need to show them off in the most effective way. From dedicated pages on your website to scrolling carousels and Facebook ads, there are a million ways to prove your credibility to your customers with testimonials.

 

Featured image via Pexels.

Source

The post How To Leverage Social Proof Successfully first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par

Fluent Assertions Reloaded

,

If you’re not using fluent assertions in your tests yet and just rely on basic JUnit assertions, you might be missing out on a simple but very effective tool to write high-quality test code. The article starts with a short recap about the virtues of fluent assertions and how they address the shortcomings of basic assertions.

But while very much in favor of fluent assertion I think that current implementations don’t realize their full power: Problems are demonstrated in AssertJ, the main fluent assertion library for Java. Finally, I present a new solution to overcome these issues.

Source de l’article sur DZONE

/par