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3 Essential Design Trends, March 2022

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This month all of our web design trends have a common theme – imagery. Whether it’s seasonal or just coincidence, there’s a shift in the styles and types of images on many designs right now. One thing that might push these design trends is a relaxation of COVID-spurred rules worldwide or even fatigue from the pandemic.

Here’s what’s trending in design this month.

1. Little Images Everywhere

The jury is still out on whether we love or hate this design trend – tiny images (and videos) everywhere.

The thing that’s nice is there is a lot to see and interact with. The thing that’s challenging is that these designs can feel a bit unbalanced and all over the place.

Most of these designs feature four or more images or videos at a time. That can be a lot for a user to digest when we are accustomed to having just one thing to look at in the hero area.

Those four or more images then include all of the other user interface elements that you would expect on the page – navigation, large headline, secondary text, scroll, or engagement interaction. It can be a lot to decipher.

Tokyu Garden City does it with a mix of still and moving images with sliders and other animations. The images are always changing and moving, and there’s constantly something new to look at with movement at the top and bottom of the screen.

Buro Jantzen takes the tiny image idea to an extreme with ten images on the homepage. And every one is smaller than a postage stamp. There is a cool effect that happens with each image though. On hover, the small image pops into the large black box at a size where you can really see the photo.

Oliver Guy uses a combination of video images on his website, which makes perfect sense for his industry of drone photography. There’s some interesting hover animation happening that allows you to see additional video clips without leaving the homepage. The contrast of small video on the white background makes this design easy to understand.

 

 

2. Big Detail Photography

Photographic details in all their glory. Images and elements that are so in your face that you can see every detail. That’s majorly trending in website design.

Big detail photography and videography is one of those image trends that can be so visually interesting that you can’t look away. It has other benefits, too, such as facilitating decision-making for e-commerce or helping someone better understand what an item is or the overall messaging.

Each of these examples shows something larger than life-size.

Karak creates ceramic tiles. The primary background image is so big and with such detail that it almost only serves as texture for the design. But it is paired with a smaller image and video that pull everything together for a complete understanding. The big detail image is beautiful and exciting and provides an extra layer of information.

Wuillemin Fleuristes features an off-balanced hero image with a large floral detail. What’s interesting about this design choice for a detail image is that it is the only image on the screen and partially obscured by a tinted box and text element. The overall design draws the eye but may leave the user wanting to see a little more of the image.

Horage pushes its watch in your face with motion in a video that zooms the product closer and closer into view. The combination of detailed video with very little text is a bold choice for e-commerce and might work because this item is still in the preorder phase. Detailed imaging is designed to help create a desire for the product.

 

 

3. Big Faces are Back

After two years of not having that many faces in design projects, designers are going big and bold and showing people again.

One of the reasons we haven’t seen as many faces in design projects is because there was concern over how to show people – masked or maskless, alone or in crowds – and it caused more concern than was worth just going another way.

But projects with big faces are back in a major way. And it’s refreshing to make virtual eye contact again.

There are plenty of ways to do it, as outlined in each of these examples.

Glassbox Media uses a full-screen oversized video on the homepage. You can see the subject’s eyes and feel engaged with the person on the screen. She seems happy, and the size and scale of the face make you feel almost like you are in a room with her, ready to have a conversation.

Reamarie uses smaller still images with tight crops to bring you into the faces on the screen. There are more, bigger faces throughout the scroll as well so that the user feels connected to the people and product. Even if an image isn’t super large, a tight crop can make it feel bigger and create the same level of engagement as something that has more size on the screen.

Recruit Holdings Co. uses a trio of people together, happy and smiling, to establish a connection with website visitors. The entire design features similar images throughout and makes you feel like you want to be a part of what they are offering. Note that the people are close together and without masks; that’s a culture shift we are starting to see in a lot of imagery.

 

 

Conclusion

Photography, videography, and image trends can be driving factors for website design projects. The types of images selected can set the tone for projects, relate to brand identity, and help engage users.

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Unpacking MySQL Semi-Synchronous Replication: Durability, Consistency and Split-Brains

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MySQL semi-synchronous is a plugin mechanism on top of asynchronous replication that can offer better durability and even consistency. It helps in high availability solutions, but can in itself reduce availability. In this article, we will look at some basics and follow up to present scenarios requiring higher-level intervention to ensure availability and avoid split-brains.

Overview

As a quick recap, semi-synchronous replication is a mechanism where a commit on the primary does not apply the change onto the internal table data and does not respond to the user until the changelog is guaranteed to have been persisted (though not necessarily applied) on a preconfigured number of replicas. We limit our discussion to MySQL 5.7 or equivalent.

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What is the “Minimum” in Minimum Viable Product?

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“Minimum Viable Product,” or “MVP,” is a concept of agile development and business growth. With a minimum viable product, you focus on creating the simplest, most basic version of your product, web application, or code possible.

Minimum viable products include just enough features to attract early adopters and validate your idea in the early stages of the development lifecycle. Choosing an MVP workflow can be particularly valuable in the software environment because it helps teams receive, learn from, and respond to feedback as quickly as possible.

The question is, how exactly do you define the “minimum” in MVP? How do you know if your MVP creation is basic enough while still being “viable”?

Defining the Minimum Viable Product: An Introduction

The concept of “Minimum Viable Product” comes from the Lean Start-up Methodology, introduced by Eric Ries. The purpose of MVP is to help companies quickly create versions of a product while collecting validated insights from customers for each iteration. Companies may choose to develop and release minimum viable products because they want to:

  • Introduce new products into the market as quickly as possible;
  • Test an idea with real users before committing a large budget to product development;
  • Create a competitive product with the use of frequent upgrades;
  • Learn what resonates with the target market of the company;
  • Explore different versions of the same product.

Aside from allowing your company to validate an idea for a product without building the entire concept from scratch, an MVP can also reduce the demand on a company’s time and resources. This is why so many smaller start-ups with limited budgets use the MVP and lean production strategy to keep costs as low as possible.

Defining an MVP: What your Minimum Viable Product Isn’t

When you’re building a Minimum Viable Product, you’re concentrating on developing only the most “essential” features that need to be in that product. For instance, you might be building a shopping app for a website. For the app to be “viable,” it would need to allow customers to search through products and add them to a basket or shopping cart. The app would also need a checkout feature and security components.

However, additional functionality, like the ability to send questions about an item to a customer service team or features that allow clients to add products to a “wish list,” may not be necessary straight away. Part of defining a minimum viable product is understanding what it isn’t. For instance, an MVP is not:

  • A prototype: Prototypes are often mentioned alongside MVPs because they can help with early-stage product validation. However, prototypes are generally not intended for customers to use. The “minimum” version of a viable product still needs to be developed enough for clients and users to put it to the test and provide feedback.
  • A minimum marketable product: An MVP is a learning vehicle that allows companies to create various iterations of an item over time. However, a minimum marketable product is a complete item, ready to sell, with features or “selling points” the company can highlight to differentiate the item from the competition.
  • Proof of concept: This is another similar but distinct idea from MVP. Proof of concept items test an idea you have to determine whether it’s attainable. There usually aren’t any customers involved in this process. Instead, companies create small projects to assess business solutions’ technical capabilities and feasibility. You can sometimes use a proof of concept before moving on to an MVP.

Finding the Minimum in your MVP

When finding the “minimum” in a minimum viable product, the primary challenge is ensuring the right balance. Ideally, you need your MVP to be as essential, cost-effective, and straightforward as possible so that you can create several iterations in a short space of time. The simpler the product, the easier it is to adapt it, roll it out to your customers, and learn from their feedback.

However, developers and business leaders shouldn’t get so caught up focusing on the “Minimum” part of Minimum Viable Product that they forget the central segment: “Viable”; your product still needs to achieve a specific purpose.

So, how do you find the minimum in your MVP?

1. Decide on Your Goal or Purpose

First, you’ll need to determine what your product needs to do to be deemed viable. What goal or target do you hope to achieve with your new product? For instance, in the example we mentioned above, where you’re creating an ecommerce shopping app, the most basic thing the app needs to do is allow customers to shop for and purchase items on a smartphone.

Consider the overall selling point of your product or service and decide what the “nice to haves” are, compared to the essential features. For instance, your AR app needs to allow people to interact with augmented digital content on a smartphone, but it may not need to work with all versions of the latest AR smart glasses.

2. Make a List of Features

Once you know the goal or purpose of your product, the next step is to make a list of features or capabilities you can rank according to importance. You can base your knowledge of what’s “most important” for your customers by looking at things like:

  • Competitor analysis: What do your competitors already offer in this category, and where are the gaps in their service or product?
  • User research: Which features or functionalities are most important to your target audience? How can you make your solution stand out from the crowd?
  • Industry knowledge: As an expert in your industry, you should have some basic understanding of what it will take to make your product “usable.”

3. Create Your Iterations

Once you’ve defined your most important features, the next stage is simply building the simplest version of your product. Build the item according to what you consider to be its most essential features and ask yourself whether it’s serving its purpose.

If your solution seems to be “viable,” you can roll it out to your target audience or a small group of beta testers to get their feedback and validate the offering. Use focus groups and market interviews to collect as much information as possible about what people like or dislike.

Using your feedback, you can begin to implement changes to your “minimum” viable product to add more essential features or functionality.

Understanding the “Minimum Viable Product”

Minimum viable products are evident throughout multiple industries and markets today – particularly in the digitally transforming world. For instance, Amazon might be one of the world’s most popular online marketplaces today, but it didn’t start that way. Instead, Jeff Bezos began purchasing books from distributors and shipping them to customers every time his online store received an order to determine whether the book-selling landscape would work.

When Foursquare first began, it had only one feature. People could check-in at different locations and win badges. The gamification factor was what made people so excited about using the service. Other examples include:

  • Groupon: Groupon is a pretty huge discount and voucher platform today, operating in companies all around the world. However, it started life as a simple minimum viable product promoting the services of local businesses and offering exclusive deals for a short time. Now Groupon is constantly evolving and updating its offerings.
  • Airbnb: Beginning with the use of the founders’ own apartment, Airbnb became a unicorn company giving people the opportunity to list places for short-term rental worldwide. The founders rented out their own apartment to determine whether people would consider staying in someone else’s home before eventually expanding.
  • Facebook: Upon release, Facebook was a simple social media tool used for connecting with friends. Profiles were basic, and all members were students of Harvard University. The idea quickly grew and evolved into a global social network. Facebook continues to learn from the feedback of its users and implement new features today.

Creating Your Minimum Viable Product

Your definition of a “minimum viable product” may not be the same as the definition chosen by another developer or business leader. The key to success is finding the right balance between viability – and the purpose of your product, and simplicity – or minimizing your features.

Start by figuring out what your product simply can’t be without, and gradually add more features as you learn and gain feedback from your audience. While it can be challenging to produce something so “minimalistic” at first, you need to be willing to release those small and consistent iterations if you want to leverage all the benefits of an MVP.

Suppose you can successfully define the meaning of the words “Minimum” and “Viable” simultaneously with your new product creations. In that case, the result should be an agile business, lean workflows, and better development processes for your entire team.

 

Featured image via Pexels.

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WordPress Website Analysis: Before & After ImageEngine

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WordPress is by far the world’s most popular CMS. Not only does it dominate the CMS market with a 64% market share, but it also powers 39.6% of all websites. It has taken the internet by storm by democratizing the web for all. Now, anyone can build, manage, and host a successful website without needing a college degree or coding expertise.

However, while WordPress is great at managing many technical aspects, it still can’t do everything for you. Built mostly on PHP, there are often concerns regarding how performant WordPress is. And, with performance impacting everything from bounce rates to SEO rankings to conversions, it’s something that should be on your radar too.

If you don’t know it yet, images are one of the main causes of slow-loading websites. In recent years, WordPress has stepped up its efforts to try and help users with image optimization out-of-the-box.

Still, as we’ll show, it’s not a total solution, and there is still plenty you can do to deliver better experiences on your WordPress website through image optimization.

What is WordPress Image Optimization? Why is it Important?

Simply put, image optimization is anything you do to make images load faster on your website pages. Almost all websites that use images can benefit from some form of image optimization, even those using WordPress.

Why?

Well, performance is a hugely significant factor when it comes to the competitiveness of your website today.

Google has also made performance an increasingly important factor when it comes to SEO rankings. In fact, performance is a direct ranking signal that carries significant weight.

Google’s Page Experience Update that went live in 2021 has been the biggest move in that direction yet. Soon, Google might even use visual indicators in SERP results to distinguish high-performing websites from the rest.

In Google’s own words, “These signals measure how users perceive the experience of interacting with a web page and contribute to our ongoing work to ensure people get the most helpful and enjoyable experiences from the web.”

So, Why Should We Target Images For Performance Optimization?

According to Google, images are the largest contributor to page weight. Google has also singled out image optimization specifically as the factor with the most untapped potential for performance optimization.

This problem isn’t going away soon. According to data by the HTTP Archive, there are roughly 967.5 KB bytes of image data on desktop web pages and 866.3 KB of image data on mobile pages. This is an increase of 16.1% and 38.8%, respectively, over the last five years.

Thanks to popular e-commerce tools like Woocommerce, it’s estimated that up to 28% of all online sales happen on WordPress websites.

And don’t forget, images are both a key part of conveying information to the user and integral to the design of your website. If they take significantly longer to load than your text, for example, it will negatively impact the user experience in a variety of ways.

In summary, optimized images help your WordPress website by:

  • Improving user satisfaction.
  • Improving various traffic metrics, like bounce rates, time-on-page, etc.
  • Boosting your SEO rankings.
  • Contributing to higher conversions (and sales).

How Does Image Optimization in WordPress Work?

WordPress is so popular because it’s a CMS (content management system) that allows anyone to build, design, and manage a website without any coding or advanced technical experience. Advanced features can be installed with just a few clicks, thanks to plugins, and you rarely have to touch the code behind your website unless you want to make some unique modifications.

In short, using a CMS like WordPress shields you from many of the day-to-day technicalities of running a website.

WordPress Image Optimization: What It Can Do

As we mentioned, one of the main reasons WordPress is so popular is because it takes care of many of the technical aspects of running a website. With that in mind, many think that WordPress should also automatically take care of image optimization without them having to get involved at all.

Unfortunately, that’s not really the case.

True, WordPress does offer some built-in image optimization. Whenever you upload an image to WordPress, it currently compresses the quality to about 82% of the original (since v4.5).

In v4.4, WordPress also introduced responsive image syntax using the srcset attribute. This creates four breakpoints for each image you upload according to the default WordPress image sizes:

  • 150px square for thumbnails
  • 300px width for medium images
  • 768px max-width for medium_large images
  • 1024px max-width for large images.

Here you can see an example of the actual responsive syntax code generated by WordPress:

<img loading="lazy" src="https://bleedingcosmos.com/wp-content/uploads/2021/12/33-1024x683.jpg" alt="" class="wp-image-9" width="610" height="406" srcset="https://bleedingcosmos.com/wp-content/uploads/2021/12/33-1024x683.jpg 1024w, https://bleedingcosmos.com/wp-content/uploads/2021/12/33-300x200.jpg 300w, https://bleedingcosmos.com/wp-content/uploads/2021/12/33-768x512.jpg 768w, https://bleedingcosmos.com/wp-content/uploads/2021/12/33-1536x1024.jpg 1536w" sizes="(max-width: 610px) 100vw, 610px">

Depending on the screen size of the device from which a user visits your webpage, WordPress will let the browser pick the most appropriately sized image. For example, the smallest version for mobile displays or the largest for 4K Retina screens, like those of a Mac.

While this may seem impressive, it’s only a fraction of what can be achieved using a proper image optimization solution, as we’ll show later.

Lastly, WordPress implemented HTML native default lazy loading for all images starting with version 5.5.

So, in short, WordPress offers the following image optimization capabilities baked-in:

  • Quality compression (limited)
  • Responsive syntax (up to 4 breakpoints)
  • Lazy loading

WordPress Image Optimization: What it Cannot Do

There are other issues many have with both the implementation of image compression and responsive syntax as it’s used by WordPress. This leads to some users even purposefully deactivating WordPress’ built-in image optimization so they can fully take control of it themselves.

Here are some of the reasons why:

  • WordPress uses a very basic form of quality compression. It does not use advanced technologies like AI and machine learning algorithms to compress images while maintaining maximum visual quality. It’s also lossy compression, so the quality is lost for good. You can clearly see the difference between an original HD image and the compressed version created by WordPress.
  • WordPress only compresses most images by up to 20%, while advanced image optimization tools can reduce all image sizes intelligently by up to 80%.
  • Responsive syntax can provide significant performance improvements over simply uploading a single HD image to be served on all devices and screens. However, it’s still only limited to a set number of breakpoints (typically 3 or 4). Since it’s not dynamic, a whole spectrum of possible image sizes is not created or used.
  • Responsive syntax code is not scalable and can quickly lead to code that’s bloated, messy, and hard to read.
  • WordPress doesn’t accelerate image delivery by automatically caching and serving them via a global CDN, although this can be done using other tools.

Another important optimization feature that WordPress does not have is auto-conversion to next-gen image file formats. Different image formats offer different performance benefits on different devices. Some formats also enable higher levels of compression while maintaining visual fidelity.

Next-gen formats like WebP, AVIF, and JPEG-2000 are considered to be the most optimal formats on compatible devices. For example, until recently, WebP would be the optimal choice on Chrome browsers, while JPEG-4000 would be optimal on Safari browsers.

However, WordPress will simply serve images in the same formats in which they were originally uploaded to all visitors.

How to Measure the Image Performance of a WordPress Website?

As the undisputed king of search engines, we’ll base most of our performance metrics on guidelines established by Google.

Along with its various performance updates, Google has released a number of guidelines for developers as well as the tools to test and improve their websites according to said guidelines.

Google introduced Core Web Vitals as the primary metrics for measuring a web page’s performance and its effect on the user experience. Thus, Core Web Vitals are referred to as “user-centric performance metrics.” They are an attempt to give developers a testable and quantifiable way to measure an elusive and abstract concept such as “user experience.”

Combined with a number of other factors, Core Web Vitals constitute a major part of the overall page experience signal:

You can find a complete introduction to Core Web Vitals here. However, they currently consist of three main metrics:

  • LCP (Largest Contentful Paint): The time it takes the largest above-the-fold element on your page to load. This is typically a full-sized image or hero section.
  • FID (First Input Delay): The delay from the moment a user first interacts with an element on the page until it becomes responsive.
  • CLS (Cumulative Layout Shift): The visual stability with which the elements on a page load.

Here is an illustration of how these metrics are scored:

While these are the three most important metrics to optimize, they are not the only ones. Google still measures other metrics like the FCP (First Contentful Paint), SI (Speed Index), as well as the TTFB (Time to First Byte), TBT (Total Blocking Time), and TTI (Time to Interactive).

A number of these metrics are directly affected by the images used on your web pages. For example, LCP, FCP, and SI are direct indicators of how fast the content of your web page loads and depends on the overall byte size of the page. However, it can also indirectly affect FID by keeping the main thread busy with rendering large amounts of image content or the perceived CLS by delaying the time it takes large images to load.

These metrics apply to all websites, whether they are custom-made or built using a CMS like WordPress.

When using tools like Lighthouse or PageSpeed Insights, you’ll also get scored based on other flags Google deems important. Some of them are specific to images, such as properly sizing images and serving images in next-gen formats.

If you only use built-in WordPress image optimization, you’ll get flagged for the following opportunities for improvement:

Some of the audits it will pass, however, are deferring offscreen images (lazy loading) and efficiently coding images (due to compression):

A Better Way to Optimize WordPress Images: ImageEngine

Billions of websites are all vying for prime real estate on Google SERPs, as well as the attention of an increasingly fussy internet-using public. Every inch matters when it comes to giving your website a competitive advantage.

So, how can you eliminate those remaining performance flags and deliver highly optimized images that will keep both your visitors and Google happy?

Sure, you could manually optimize images using software like PhotoShop or GIMP. However, that will take you hours for each new batch of images. Plus, you still won’t benefit from any automated adaptive optimization.

A more reasonable solution in today’s fast-paced climate is to use a tool developed specifically for maximum image optimization: an image CDN like ImageEngine.

ImageEngine is an automated, cloud-based image optimization service using device detection as well as intelligent image compression using the power of AI and machine learning. It can reduce image payloads by up to 80% while maintaining visual quality and accelerating delivery around the world thanks to its CDN with geographically dispersed PoPs.

Why is ImageEngine Image Optimization Better Than WordPress?

When making a head-to-head comparison, here are the reasons why ImageEngine can deliver better performance:

  • Device Detection: ImageEngine features built-in device detection. This means it picks up what device a visitor to your website is using and tailors its optimization strategy to what’s best for that specific device.
  • Client hints: By supporting client hints, ImageEngine has access to even more information regarding the device and browser to make better optimization decisions.
  • Next-gen formats: Based on optimal settings, ImageEngine automatically converts and serves images in next-gen formats like WebP, AVIF, JPEG2000, and MP4 (for GIFs).
  • Save data header: When a Chrome user has save-data mode enabled, ImageEngine will automatically compress images more aggressively to save on data transfer.
  • CDN with dedicated edge servers: ImageEngine will automatically cache and serve your optimized image assets using its global CDN. Each edge server has device awareness built-in to bring down latency and accelerate delivery. You can also choose to prioritize specific regions.

So, the key differentiator is that ImageEngine can tailor optimizing images for what’s optimal for each of your visitors. ImageEngine is particularly good at serving mobile visitors thanks to WURFL device detection, which can dynamically resize images according to most devices and screen sizes in use today. As of now, this is a completely unique capability that none of its competitors offer.

It allows for far better and more fine-tuned optimization than WordPress’ across-the-board approach to compression and responsive syntax.

If you want, you could turn off WordPress responsive syntax and compression, and you would still experience a performance increase using ImageEngine. However, ImageEngine also plays nice with responsive syntax, so it’s not completely necessary unless you want to serve the highest-fidelity/low-byte-size images possible.

How Does ImageEngine Work with WordPress?

The process ImageEngine uses to integrate with WordPress can be broken down into a few easy steps:

  • Sign up for an ImageEngine account: ImageEngine offers three pricing plans depending on the scale and features you need as well as a no-commitment 30-day free trial.
  • Specify your image origin: This tells ImageEngine where to find the original versions of your images. For a WordPress website, you can just use your domain, e.g., https://mywordpresswebsite.com. ImageEngine will then automatically pull the images you’ve uploaded to your WordPress website.

  • Copy the Delivery Address: After you create an account and specify your image origin, ImageEngine will provide you with a Delivery Address. A Delivery Address is your own unique address that will be used in your <img> tags to point back to the ImageEngine service. Delivery Addresses may be on a shared domain (imgeng.in) or customized using a domain that you own. A Delivery Address typically looks something like {random_string}.cdn.imgeng.in. If your images are uploaded to the default WordPress folder /wp-content/uploads/, you can access your optimized images from ImageEngine simply by changing your website domain. For example, by typing {imageengine_domain}.cdn.imgeng.in/wp-content/uploads/myimage.jpg into your browser, you’ll see the optimized version of that image. Just press the copy button next to the Delivery Address and use it in the next step configuring the plugin.

  • Install the ImageEngine Optimizer CDN plugin: The plugin is completely free and can be installed just like any other plugin from the WordPress repository.
  • Configure and enable ImageEngine Plugin in WordPress: Just go to the plugin under “ImageEngine” in the main navigation menu. Then, copy and paste in your ImageEngine “Delivery Address,” tick the “Enabled” checkbox, and click “Save Changes” to enable ImageEngine:

Now, all ImageEngine basically does is replace your WordPress website domain in image URLs with your new ImageEngine Delivery Address. This makes it a simple, lightweight, and non-interfering plugin that works great with most other plugins and themes. It also doesn’t add unnecessary complexity or weight to your WordPress website pages.

ImageEngine vs Built-in WordPress Image Optimization

So, now let’s get down to business by testing the performance improvement you can expect from using ImageEngine to optimize your image assets.

To do this test, we set up a basic WordPress page containing a number of high-quality images. I then used PageSpeed Insights and the Lighthouse Performance Calculator to get the performance scores before and after using ImageEngine.

Importantly, we conducted this test from a mobile-first perspective. Not only has mobile internet traffic surpassed desktop traffic globally, but Google themselves have committed to mobile-first indexing as a result.

Here is a PageSpeed score using the Lighthouse calculator for WordPress with no image optimization:

As we can see, both Core Web Vitals and other important metrics were flagged as “needs improvement.” Specifically, the LCP, FCP, and TBT. In this case, both the LCP and FCP were a high-res featured image at the top of the page.

If we go to the opportunities for improvement highlighted by PageSpeed, we see where the issues come from. We could still save as much as 4.2s of loading time by properly resizing images and a further 2.7s by serving them in next-gen formats:

So, now let’s see how much ImageEngine can improve on that.

The same test run on my WordPress website using ImageEngine got the following results:

As you can see, we now have a 100 PageSpeed score. I saved roughly 2.5s on the SI (~86%) as well as roughly 1.7s on the LCP (~60%). There was also a slight improvement in the FCP.

Not only will you enjoy a stronger page experience signal from Google, but this represents a tangible difference to visitors regarding the speed with which your website loads. That difference will lead to lower bounce rates, increased user satisfaction, and more conversions.

There was also a 53% overall reduction in the total image payload. This is impressive, considering that it’s on top of WordPress’ built-in compression and responsive syntax.

Conclusion

So, as someone with a WordPress website, what can you take away from this?

Well, first of all, WordPress does feature some basic image optimization. And while not perfect, it should help you offer reasonable levels of performance, even if you use a lot of image content.

However, the caveat is that WordPress applies aggressive, across-the-board compression, which will lead to a noticeable reduction in visual quality. If you use WordPress for any type of website where premium quality images are important, this is a concern — for example, as a photography portfolio, exhibition, or image marketplace like Shutterstock.

By using ImageEngine, you can reduce image payloads and accelerate delivery even further without compromising too harshly on visual quality. What’s more, ImageEngine’s adaptive image optimization technology will provide greater improvements to more of your visitors, regardless of what device(s) they use to browse the web.

Whether or not you still want to use WordPress’ built-in optimizations, ImageEngine will deliver significant improvements to your user experience, traffic metrics, and even conversions.

Plus, true to the spirit of WordPress, it’s extremely simple to set up without any advanced configuration. Just sign up for ImageEngine in 3 easy steps, install the plugin, integrate ImageEngine by copy/pasting your image domain, and you’re good to go.

 

[ This is a sponsored post on behalf of ImageEngine ]

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5 Creative Management Trends to Watch in 2022

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Yesterday’s creativity won’t keep pace with tomorrow’s requirements; businesses need speed and agility without sacrificing creative quality.

“The creativity that was needed in the past is not the creativity that is needed today,” according to Matthew Rayback, a creative director at Adobe. He’s not talking about the function of creativity but rather about the process of creative management in a marketing context. 

What is needed today? Speed and agility without sacrificing quality. 

Why? Because the pace of change has accelerated. As Rex Salisbury, a deal partner for the venture firm a16z noted early in the pandemic, “Businesses of all kinds are experiencing two years’ worth of digitization compressed into months.”

This accelerated digital transformation has put pressure on marketing teams to turn campaigns around faster. In turn, that places pressure on creative teams to generate the requisite creative for those campaigns. Leaders need to sharpen their awareness of the unfolding creative management trends to keep pace. To that end, below are five such trends to watch in 2022. 

1. In-House Creative Teams Continue to Grow

Companies have been building in-house creative teams for the better part of a decade. A 2018 study by Forrester Research and the In-House Agency Forum (IHAF) found the number of in-house teams has grown 22% in the last ten years or so. As The Wall Street Journal reported, more than half of advertisers (64%) have shifted their creative organizations to an in-house team.  

According to a more recent version of that same study, the in-housing movement didn’t stop throughout the pandemic. It revealed, “80% of respondents said they have brought more marketing assignments in-house since the onset of the pandemic, with 50% saying the increase was directly triggered by the events of the past two years.”

Businesses seem well-satisfied with the results because the urge to in-house is poised to grow beyond creative teams. For example, a recent survey by the customer intelligence company Axciom found about 50% of respondents believe the “in-housing is currently a top marketing objective, and 40% expect it will remain a top priority in the coming years.”

2. Outside Agencies Hired for Specialized Skills

Despite the in-housing trend, there is still opportunity for agencies, consultants, and freelancers, particularly those with specialized skills. Even the consumer-packaged goods giant Proctor & Gamble, a leading example of brands bringing marketing and creative teams in-house, still needs outside service providers.

Indeed, while in-house creative teams produce the lion’s share of creative work, the vast majority (86%) also continue to partner with agencies and freelancers; according to our own research, published in our 2021 Creative Management Report, which was facilitated by Lytho (formerly inMotionNow) and based on a survey of 400 creatives and marketers. 

When the survey asked creatives why they hire outside resources, the top reason was access to specialized skills (60%). That was followed in a distant second by a need for increased capacity (44%), help with developing strategy (24%), and, lastly, to get work done faster (20%). 

“It is very unusual for an in-house team to have no outside resources that they lean on,” wrote Alex Blum of Blum Consulting Partners, Inc. in a written assessment of the survey results.

He says there are two primary ways to partner with agencies. “First, for overflow capacity. There is always a need for more creative resources, and agencies can offer that flexibility without the cost of maintaining larger teams,” he wrote. “Second, in-house teams can divide areas of ownership with an agency based on the skill sets they have in-house.”

3. The Creative Process Evolves

Marketing today is dominated by an insatiable thirst for fresh content, produced and polished by creative teams. The demand for that content continues to explode. 

What does this portend for creative teams? Despite adding headcount, creative requests exceed the creative team’s capacity to produce it – even as lead times shrink. Matthew Rayback, the creative director at Adobe, suggested the creative process must evolve. 

He likens creatives to an auto factory, where “creatives used to be the assembly line to make a single car.” However, today, creatives are tasked with creating more cars, each with unique adjustments such as personalization. 

“The assembly line we built can’t accommodate that speed or volume,” he says. So the whole factory – the entire creative process – must be overhauled to adapt. 

4. Quantitative Measurement Drives Creative Priorities

Current methods for measuring the value of creative teams center on outputs. That is to say, the metrics tracked tend to quantify the number of creative projects in progress, the rounds of review, and the number of projects completed over time. 

These metrics are important, but alone they are insufficient. A complementary way to prioritize large volumes of creative requests is focusing on those tasks most likely to move the business needle. The barrier to achieving this is that most creatives aren’t kept informed as to the outcomes of marketing campaigns fueled by their creative efforts. This must change.

With the growing demand for content, the margin of error for applying creative resources to projects that don’t correlate to business results shrinks. Marketing organizations must build a feedback loop that brings quantitative results back to the creative team. In turn, creative teams must learn to use the data to drive their work priorities in collaboration with marketing. 

5. Creative Resource Management Becomes Essential

Resource management is both a leadership concept and technology (or a combination of technologies). It’s a means to plan, track, collaborate and measure creative operations, including people, processes, and budgets.  

Traditionally, planning and tracking of all things creative and marketing occurred in a spreadsheet. It works well when the future is generally predictable – yet cliché as it may be to say it – we are living in a state of uncertainty. 

Like many trends over the last 18-24 months, the global pandemic “forced virtual experiences, disrupted marketing channels and campaigns, and accelerated companies’ transition to digital marketing,” according to Forrester. The research firm calls resource management “essential” because it helps move “planning from static spreadsheets to a dynamic and real-time environment.” 

Final Thoughts

Yogi Berra paraphrased an old Danish proverb when he said, “It’s tough to make predictions, especially about the future.” Even so, the pandemic has accelerated trends that were already underway, and these five trends are good examples. More than just watching them, creative and marketing leaders should take steps now to get ahead of them.

 

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How I Saved My Design Agency & Tripled My Profits

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There was a point at which I was very close to losing my business, and I didn’t realize how close.

I wasn’t always a good planner, and I didn’t plan to start an agency. One day I was a freelance graphic designer, my job list grew, I hired some help, and suddenly I was managing a team.

There isn’t a guidebook for new business owners, you have to learn on the job, and there’s no one-size-fits-all approach. We expanded rapidly from two to four people, then seven, and suddenly we hit 16 employees in just 18 months. It was pretty scary and felt like driving on the freeway without brakes. A client shared a story that they were turning over $20m, and the owner was only taking home $30k. It felt like where I was headed. At that point, I could easily have lost it all.

I took a hard look at the numbers and realized that we were barely breaking even, let alone profitable. That needed to change to stabilize the business and regain control of my operations. The change wasn’t easy, and there were some hard lessons, but 11 years later, with a strong local team and 40+ awards for our work, I’m thankful for that wake-up call.

There are other people in my position struggling with the same issues I faced, so I’d like to share the four key things I did that helped turn things around and move us from surviving to thriving.

1. Don’t Diversify Your Services

I wanted to do it all, and as the business owner, it was hard to turn down a new client. Our instincts are to help, and declining opportunities feels wrong. In our industry, digital agencies, especially web design agencies, try to cover all bases from marketing, SEO, adwords, design, photography, and coding. Everyone wants to be a one-stop shop for clients. I used to be that person: I would wash your car and shine your shoes if I could.

Do not give in to that fear.

When you’re a generalist, you spread yourself too thin. I know: a decade ago, we were offering dozens of services outside of the web design realm: packaging, branding, copywriting, sticker design, SEO, hosting, analytics, you name it, we provided it. We used over seven different CMS for our projects. If a client wanted it, we tried to offer it, no matter how unsuitable it was for us.

On the surface, we fulfilled our projects, and our clients were always thrilled with the results. But below the surface, our operations were dissolving into a mess. Our eyes weren’t on the prize; we were always chasing after each little job for cash. It took too much time to learn new skills. When I looked at our timesheets and deducted the unbillable hours, our projects would hardly break even.

What hurt us even further is that with diversifying, we had to manage multiple workflows, software, and systems: Sketch, Illustrator, Photoshop, WordPress, Joomla, Drupal, Google Analytics, Final Cut Pro, etc. It was expensive with minimal return. It was like an Olympic swimmer signing up for a swimming-diving-ice-skating club when their passion is swimming.

So I took a step back. I boiled it down to what we enjoyed and excelled at. Ask yourself: for what do you want to be known? For us, it was psychology-driven, conversion-focused web design. This was the service our team had the most skills in and collectively could give the best value to our clients. Once I’d figured that out, it was easy to eliminate those other services and specialize.

You can niche down by service or industry and be the specialist in what you offer.

2. Know Your Numbers

The first red flag that my business was in trouble was when I said to my accountant, “I feel like my business is doing great.” He replied, “I don’t care how you feel. The facts are in the numbers. Show me your accounts, and I’ll tell you if you’re actually doing well.” As an intuition-driven guy, it was a real eye-opener; I’d only ever relied on gut instinct.

At one point, we had a ton of work coming in, so I hired a few juniors to help the rest of the team. The team grew to 16, and the vibes in the studio were great, but the numbers weren’t. Instead of increasing efficiency, projects took 40 hours longer than they should have done. Why? The seniors and mid-level designers were taking time out to train the juniors! Reassessing the team showed me I needed to hire experienced staff, so projects ran on time and budget. It was a hard decision but a necessary one to keep us afloat.

The crucial numbers for any design agency are your timesheets, where bottlenecks lie, how much you’re spending, how long a project takes; these determine your actual margins. Setting up quantitative software like Toggl, Gantt, and Asana were a game-changer for us. They gave our project management real purpose and potential. Knowing the average hours our primary type of project took made it easy to give clients realistic deadlines, anticipate the need for fresh hiring, and know when our plates were full. You do not want to bite off more than you can chew.

3. Become The Best Fit For Your Target Market

You can’t please everyone, and frankly, you shouldn’t be trying to. One type of bait won’t attract every kind of fish. First, identify the type of fish you want to catch, the pond where this type of fish lives, and finally, bait your hook with something that type of fish can’t resist.

Your sales team should be able to identify them instantly, and all you then need to do is streamline your team, process, and systems towards being the best fit for them.

4. Double Down On Marketing That Works

There are many different marketing avenues you can go down, but go down too many, and it becomes a tangled web of confused messaging.

Remember, just because your competitors are doing it does not mean it’s the most effective approach for your target market.

There are really only inbound and outbound types of strategies, and it’s a great idea to list out the pros and cons (and the ROI of each) concerning your target market. Or, you can approach marketing based on your existing skillset — for example, if you detest being in front of a camera and don’t want to do video marketing, then just don’t do it.

Identify what works for you, and then be consistent. Consistency is the secret to a successful marketing strategy.

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5 Big Web Design Predictions for 2022

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Every year, at this time, blogs like this one like to try and predict what’s going to happen in the year ahead. It’s a way of drawing a line under the archive and starting afresh. A rejuvenation that, as humans, we find life-affirming.

Ten years ago, I would have had high confidence in these predictions — after all I was eventually right about SVG adoption, even if it took a decade. But the last few years have shown that web design is tightly interwoven with the muggle world, and that world is anything but predictable.

So as we look at what might occur in the next year (or five), think of it less as a set of predictions and more as a wishlist.

Last Year’s Predictions

When I write this post every January, I like to keep myself honest by glancing back at the previous year’s predictions to gauge how accurate (or not) my predictions have been.

Last year I predicted the long-term trend for minimalism would end, WordPress would decline, cryptocurrency would go mainstream, and then hedged my bets by saying we’d make both more and fewer video calls.

Gradients, maximalism, and the nineties revival pulled us away from minimalism. It’s still popular, just not as dominant.

WordPress is still the biggest CMS in the world and will continue to be for some time. But the relentless grind of no-code site builders at the low end, and being outperformed by better CMS at the high end, mean that WordPress has passed its peak.

Over-inflated predictions for BitCoin reaching $100k by December 2021 turned out to be a damp squib. In the end, Bitcoin only tripled in value in 2021. However, with micro-tipping and major tech companies moving into the arena, it’s clear digital currency arrived in the public consciousness in 2021.

And how could I be wrong about more but also fewer video calls? So I’m calling that my first clean sweep ever. With that heady boast, let’s take a look at the next twelve months.

What Not to Expect in 2022

Do not expect the Metaverse to be significant in anything but marketing speak. Yes, the hardware is slowly becoming more available, but the Metaverse in 2022 is like playing an MMORPG on PS5: theoretically, great fun, until you discover that absolutely none of your friends can get their hands on a console.

Ignore the blog posts predicting a noughties-era retro trend. All those writers have done is looked at the nineties-era trend and added a decade. Fashions aren’t mathematical; they’re poetic. Retro happens when people find a period that rhymes with present-day hopes and fears. After the last couple of years, if we revisit a decade, it’s likely to be the late-forties.

Finally, don’t expect seismic change. Material design, parallax scrolling, and jQuery are still with us and are still valid choices under the right circumstances. Trends aren’t neat; they don’t start in January and conclude in December.

5 Web Design Predictions for 2022

Predictions tend to be self-fulfilling. So we’ve limited ourselves to five trends that we believe are either positive or, at worst harmless. Of course, there are no guarantees, but if these come to pass, we’ll be in good shape for 2023.

1. The Blockchain is Coming

Underpinning the cryptocurrency industry are blockchains. In simple terms, they’re a set of data that can be appended to but can’t be edited or deleted. Think of it as version control for data.

As with most technology, the first wave has been a way to make a fast buck. However, the exciting development is blockchain technology itself and the transformative nature of the approach. For example, Médecins Sans Frontières reportedly stores refugees’ medical records on the blockchain.

Imagine the Internet as a set of data, editable for a micro-fee, and freely accessed by anyone anywhere. Instead of millions of sites, a single, secure, autonomous source of truth. Someone somewhere’s working on it.

2. Positivity & Playfulness & A11y

Even before world events descended into an endless tirade of grim news, time was running out for dull, corporate, geometric sans-serif design.

We added gradients, we added personality, we embraced humor. And contrary to the established business logic, we still make money. Over the past few years, there have been extraordinary efforts by designers and developers to examine, test, and champion accessibility, and thanks to them, inclusive design is no longer reliant on the lowest common denominator.

In 2022 you can get experimental without obstructing 10%+ of your users.

3. Everything Green

Green is a fascinating color, the primary that isn’t (except in RGB, when it is).

Green has the same visual weight as blue, is substantially more flexible, and yet to date, has been radically underutilized in digital design.

Green has a prominent cultural association with the environment. At a time when tech companies are desperate to emphasize their ethical credentials, marketing companies will inevitably begin promoting a brand color shift to green as a quick fix for all those dumped chemicals, strip mines, and plastic-filled seas.

We’ve already seen earthy hues acquire popular appeal. At the other end of the vibrancy scale, neons are popular. Green spans both approaches with everything from calm sages to acidic neons.

In 2022, if you’re looking for a color to capture the moment, look to green.

4. Hero Text

A picture is supposed to be worth 1000 words, although I’m not sure anyone has actually tried to measure it. The problem is that sites increasingly rely on stock images, so the 1000 words that we’re getting may or may not accurately reflect 100% of our message.

In 2022, a handful of well-chosen words will be worth more than an image, with hero images taking a back seat to large hero text. This is aided by a number of minor trends, the most notable of which is the willingness of businesses to look beyond the geometric sans-serif to a more expressive form of typography.

Reading through the prediction posts on sites other than this, almost everyone agrees on large hero text replacing images, which virtually guarantees it won’t happen. Still, at the start of 2022, this seems to be the direction we’re taking.

5. Bring the Noise

One of the unexpected consequences of the past couple of years has been a renewed connection with nature. The effortless complexity in nature is endlessly engaging.

We’ve already begun to popularise gradients — there are no flat colors in nature — and the next logical step is the addition of noise.

In visual terms, noise is the grainy texture that sits so beautifully in vector illustrations. Noise has dipped in and out of trends for years, hampered a little by the leap in file size it creates. However, with WebP and Avif file types, noise is now usable on production sites.

Designing in 2022, when in doubt, throw some noise at it.

 

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The UX of Maps in Web Design

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Maps are a fascinating method for delivering content. At their best, they can create an intuitive way of presenting information and interacting with it. This is the advantage that digital maps, through mobile apps and websites, have over print maps and images where no interactivity is possible.

But it’s important to understand that more data ≠ better experiences. We all now have so much data available to us through multiple services that, arguably, the greatest challenge isn’t sourcing information but filtering it out. We can only handle so much information input before we become overloaded. This issue risks being omnipresent with maps. There are so many potential points of interest on a map that it’s essential to be clear about what needs to be exposed to users.

Also, UX design, map design, and user interface are all critical. While maps can be a powerful way of drawing people in, if end-users feel that you didn’t even consider the visual design, they’ll ‘bounce off’ your site or app in moments.

Common Use Cases

When are maps useful, and what problems do they solve? Let’s dive right into the most common use cases for maps used in web design.

Navigation and Direction

Like Google Maps shows, navigation and direction are arguably the classic case study for interactive maps. You are in one place and need to get to another. You can enter your destination, your current location, and the map will present suggestions for getting there. You can select the method of travel and adjust desired departure or arrival times. But you need to understand first what functionality your users need. How these options are exposed to users is a critical piece of UX design.

Also, if users are searching for options such as somewhere to eat, it’s not so straightforward. Then, how your map handles panning in real-time as users swipe around a city is going to be a big issue.

Showing Relationships and Trends Geographically

This is something that you’ll see in every election in any western country. We’re all used to seeing maps that give us a state-of-play for which state or seat is held by which party. Then, we might see projections based on voter intentions and projected voting swings deriving from that. Then, exit poll data can be projected with the map updated on an ongoing basis until the final result is confirmed.

The capability to do this is essential because if a static map were used, it’d be out of date any time a new poll was released. Also, voting intentions can change over a campaign, so such maps need to be dynamic. Of course, such maps are only as accurate as the available data, as the US 2016 election map showed.

Show Points of Interest

As mentioned previously, there’s a lot of data that can be exposed to map users. However, that doesn’t automatically mean that it should be. Usability is key. For example, when you look at a map, you’ll typically first see key points of interest. Which points of interest are going to be presented to you can vary.

One variant is zoom level. If your map is currently showing an entire city, the level of detail the map presents is deliberately limited. You’ll see districts, large roads, or geographic features such as rivers. If more detailed information were presented, users on mobile devices, in particular, would be overwhelmed. Even at this level, you’ll notice typography differences. These can include the city name being in bold or the names of different areas in capital letters. So the level of detail is coupled with the scale of the map. Zooming in a few notches will expose significant points of interest, such as museums. Zooming in to specific districts will reveal restaurants, coffee shops, and universities. This visual hierarchy is a critical way of managing the exposed level of information.

But information is still being abstracted away. It’s not until you tap on the museum that you’ll see information on opening hours and busy times. This is also typically presented with user photos and reviews. Context is also taken into account, so you’ll start to see local hotels and restaurants. So it’s not just individual points of interest that are important, but the connections between them.

6 Tips For Improving Interactive Maps

What are the challenges of creating effective maps, and how do people address the data overload problem? We’ll answer this question and go over the must-know aspects of map creation.

1. Ensure Security and Brand Trust

GDPR or General Data Protection Regulation. This is a critically important European law that extends a wide range of legal protection to European citizens regarding personal data. It’s not possible here to cover the full extent of the law, but here are some quick key points:

  • Consent is required for the processing of personal data; it cannot be assumed
  • You need to have a retention policy for information that’s capable of identifying people

Be aware that the latter doesn’t just cover commercial purposes. Research students have to submit GDPR forms that address what kind of data they’re sourcing and how they’ll be retaining it.

But the most crucial context is commercial. If a business suffers a data breach, it can be fined up to 20 million euros or 4% of annual worldwide turnover in the preceding financial year, whichever is greater. Therefore, any business storing data that could identify their customers will need to assess risk and compliance. Remember: it’s 4% of worldwide turnover, not EU turnover.

Also, anything of your business that you expose to your customers or users is an extension of your brand. Therefore, you need to assess your maps for brand compliance too. If you have primary brand colors and your map doesn’t abide by them, that’s a very poor look. Source the color hex codes directly from your brand team and involve them in design.

2. Use the Appropriate Type of Map

It’s also important to consider what type of map is most appropriate for your use case. Think carefully about what your users need, what you’re trying to communicate, what information you need to present, and how best to present it.

For example, points of interest style maps in a tourist app will be way more helpful than heat maps: people want to know where something is, key data like opening hours, and how to get there. A heat map showing the number of visitors to each attraction or area of a city is unlikely to be useful to tourists. However, it could be useful to the attractions themselves to map their visitors by heat map over time. This could help larger museums chart which exhibits are most popular.

Transport for London is charting passenger movement on the London Underground by detecting when a device with Wi-Fi comes into range and then passes out of range. They’re using this to understand overall user journeys and movements within individual stations to better manage disruptions.

3. Avoid Pop-Ups

It should go without saying by now that auto pop-ups are despised. It doesn’t matter what they’re doing or what they’re offering; an unwanted pop-up can only get in the way. The level of impact is even greater on a phone where pop-ups take up even more screen space.

Given this, many users close them without even reading them. So if you’re using pop-ups, don’t kid yourself. You’re likely just irritating users and increasing the likelihood that they’ll ‘bounce off’ or uninstall.

4. Avoid Auto-Geolocation

Auto-geolocation sounds incredibly convenient but can result in some real problems. For example, if there are any bugs with auto-geolocation, you could get false results. If someone connects through public building Wi-Fi, you could get false results. If they’re connecting through a VPN then, unless you get the user’s IP address and check if it’s the exit portal of a VPN, you could get false results.

The problem is most significant with mobile maps. If a map user is looking at a points of interest map, they likely have a specific and immediate use. This means it’s in their best to get the most accurate results possible. So why not just ask them?

Precision and Accuracy

These terms have specific meanings in geolocation. ‘Precision’ is the exactness of the data. ‘Accuracy’ is how closely the information on a map matches the real world. So you want precision and accuracy to be spot on, or data risks losing value. This applies not just to the gathering of data but to the representation of it. For example, if you have street-level data but your maps don’t present individual streets, then any representation of data on that map is likely to have poor accuracy. That map might succeed in abstracting irrelevant information but presenting an imprecise and inaccurate view.

5. Avoid Map Legends as Much as Possible

In many cases, primarily points-of-interest maps, they’re just not needed anymore. An essential part of user experience design isn’t just visual hierarchy but information hierarchy. You can mouse over on a desktop or laptop to get the essentials of a location, e.g., the museum’s name and its opening hours. On a mobile device, you can tap on that location to get the essentials, and you can tap on another location to move on; you don’t even have to press back. Given that, a legend would get in the way. So this simple piece of information design solves information overload issues.

As with all rules, there are exceptions. A good one is a heat map where a density of what’s being measured needs to be communicated. It doesn’t matter what the data is; it just needs to be something where mapping provides greater insight, especially if it informs decision-making. Sales is an excellent example for a national or multinational company. Of course, weather forecasting can make use of literal heat maps.

6. Accessibility Compliance

Not everyone has perfect eyesight. Even if someone has excellent vision, they could still be colorblind (8% of men and 0.5% of women are). Given that, take the W3C’s accessibility standards into account and treat them as a baseline or minimum barrier to entry for compliance. You shouldn’t feel good about the possibility of excluding 8% of your potential audience or customers. Ensure you keep your UX designers involved and don’t shy away from creating senior-friendly web designs.

Put simply: imagine if you could appeal to a new demographic that’s not catered to. If your competitors ignore them, you could give them a real reason to choose you instead by taking some straightforward steps. If your competitors are catering to them, you also need to. If you don’t, you’re just giving potential customers a big reason to ignore you.

Conclusions

The key takeaway is that there’s far more to creating good maps than just good cartography. That can be critical, too, though this may vary depending on the use case.

This will be a team effort because your map will involve data sets, design decisions, and, yes, cartography. You’re going to need to involve brand and IT too. So think about design principles and development methodologies.

First and foremost, what are your users’ needs? If you haven’t done any user research or taken the time to understand the customer journey, are you adding anything or getting in the way? It’s easy to see the department that requested the map as stakeholders, but you should probably view your users as stakeholders too.

This sounds complex, but as you hopefully now appreciate, a map is probably more complicated than you thought.

 

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The Case for Building More Dynamic Landing Pages

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According to Klipfolio research, users spend on average 52 seconds on a webpage. With minimal time to impress, you must consider how to best help your consumers understand what your product or service does and why they should care about it. It’s not enough to describe your value – great landing pages will go the extra step and show this as well.

One powerful method to do this is by providing a real-life, responsive teaser to show what your product looks like, how it works, and what value it can create. This means incorporating specific elements from your functional, responsive product into the landing page. However, this should be a “mini-product experience” that users can experiment with rather than a freemium version of your product. If done well, the dynamics will pay off in captivating users for longer, increasing their consideration time, and driving your conversion rate as a result.

Building more dynamic landing pages through product experience can change the game completely. These are some strategies to consider.

“Ask & Alter” for Greater Personalization

“Ask & alter” is valuable for services with multiple potential value propositions for different audiences. The simple fix here is to have a pop-up box that asks the visitor which profile they are (and alternatively a few more questions). You can then trigger the page to alter according to their input, ensuring a more customized experience and increasing their chance of conversion. By doing this, you’re taking the onus off the consumer to figure out what’s relevant to them, eliminating any potential confusion.

A great example of this is the Penn Foster University website. It has a developed UX optimized for organizations, high school degree seekers, and upskillers alike. Each has an entirely different, carefully designed interface, matching the diverse needs of visitors. For example, while a high schooler might enjoy browsing the career pathways section, an upskiller is likely to search specific career fields. Such distinction is key to consider, as intentional and strategic user experience can raise conversion rates by as much as 400%.

Real-Time Demos to Hook the User

Real-time demos mean that you take a full instance or version of your product that is clickable and responsive and embed it into the flow of your landing page. This way, the user can get a quick “test drive,” and you easily communicate the value that would otherwise be abstract or difficult for the user to imagine or even visualize. Additionally, users always want to know how a product could personally impact them, and live demos offer them a hands-on experience.

Companies incorporating live demos have proven the power to engage a user’s curiosity and create a strong link with their products or services. Notion, for instance, uses a “templates” section with pre-built pages that can be easily opened and browsed through without needing to register or download anything. This product’s beauty lies in the simplicity and efficiency it offers, rather than overwhelming a user with a self-promotional copy. Even a simple live demo like that can help build considerable trust in the product and encourage users to make a high-value purchase.

Calculators Provide Value

Despite their simplicity, calculators can increase audience engagement by 38%. Their main benefit is undoubtedly providing a personalized solution to users’ actual needs and expectations. ROI and savings calculators can be particularly interesting, especially when they speak of value that isn’t easy to calculate or when the user wouldn’t intuitively know that there are savings to be had by using a particular product.

Butter Payment, uses this tool very effectively. As its customers necessarily don’t know they have an involuntary churn problem that is worth solving for, it uses a calculator on its site to demonstrate the problem and enumerate the value-add to potential customers.

HubSpot, too, has mastered the tool: Its Ad ROI Calculator visually presents the results that its software can bring. Then, HubSpot’s interactive website grader directs the user towards its comprehensive marketing offerings. It is this graphic visualization that companies must adopt to communicate real value.

The Charm of Experiential Interaction

Interactive design is said to drive the responsiveness and real-time interaction of a site through the roof. By incorporating an interactive or experiential page, even if it’s not directly on your landing page, you can craft a unique experience aimed at leaving a lasting, meaningful impression of your product or service.

Calm’s “Do Nothing for two minutes” is a simple yet effective way to show users the value of meditation in their daily life and lead them to download the app.

But it works great for consumer products, too: Nike’s Digital Foot Measurement tool is another excellent feature, allowing users to “try shoes on” with their cameras and scan their feet for the right measurement through AR.

Videos are Attention Magnets

Considering that viewers absorb some 95% of the message while watching videos, compared to only 10% when reading text, there’s no reason why you should avoid incorporating videos into your landing pages. Beyond that, videos can be incredibly straightforward: Insert a graphic illustration or real imagery to explain the product, show the step-by-step process, and convey value with raw, unfiltered footage.

Calendly, for example, has various videos on its landing page, including a 56-second, upbeat, colorful clip showing how simple it is to get started with the product.

Guiding GIFs to Visualize Product Features

As small animations, GIFs represent the perfect middle ground between images and videos. They allow you to show users the value your product adds, providing an engaging glimpse into the actual interface. The small scope of GIFs is both a limitation and a benefit: You can only show a particular feature of your product but can also focus on triggering an exact user emotion.

Grammarly, a grammar correction tool, relies on GIFs to give users a taste of their UX. With a quick overview of the product’s functionality across popular platforms, including email and social media, users can see exactly how the product can make their everyday lives easier. And by incorporating GIFs into the right side of the landing page, the scrolling experience of the user isn’t disrupted.

Interactive product experiences can both entertain and tackle pain points, adding dynamics to an otherwise static page. Particularly when customizing based on user attributes, the key benefit of these features is that the users engaging with them are likely the same people interested in the paid product. To ensure that the product experience doesn’t directly compete with the primary offering, clearly differentiate it and guide the user towards a direct call to action.

Source

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