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Designing for user experiences is what all designers do. UX is often thought of as the preserve of app or web designers; however, even a print designer laying out a magazine anticipates reader reaction to the scale of type, the placement of adverts, and the art direction of successive stories.

Because all designers design user experiences, the role of UX Designer has come to mean someone focused on creating a product or service utilizing research and testing to guide decision-making.

To research and test anything, you need metrics: a baseline and a target against which to measure. No one set of metrics is suitable for all projects, but because UX tends to be for financial profit, the Pirate Metrics Framework — Acquisition, Activation, Retention, Referral, Revenue — is a good starting place.

You might seek out very different metrics in some cases. For instance, a museum might measure the success of its education program based on how many students go on to study paleontology. However, those types of metrics are notoriously difficult to quantify. Excepting a few niche cases, successful UX increases user productivity, decreases errors, reduces the cost of support, and increases sales.

So if it’s as easy as counting dollars, why does UX go bad?

UX vs. Design Principles

To understand what UX is, you need to understand what UX is not.

One of the most straightforward design principles to understand is hierarchy: bigger is more important, i.e., a heading is visually stronger than a sub-heading, a sub-heading is visually stronger than the body text.

Design principles stem from one thing: human-centered design. At the most basic level, bigger is more important because the bigger a saber-toothed tiger appears, the more likely it intends to eat me.

The evolution of human beings is so slow that had a smartphone existed at the time, a neanderthal would have been able to tap a button with the same level of precision as me. Prehistoric man shares the same minimum button size as modern man: 48 x 48px. Design principles don’t change, don’t require research, and don’t need verifying with tests.

On the other hand, a neanderthal would not have understood a smartphone, let alone an app. You only need to step back by a single generation to find perfectly intelligent people baffled by a commonly employed design pattern.

Unlike design principles, user experience is a house built on sand. When the sand shifts, the walls crack. The bricks are still solid, but the rain gets in.

Because effective UX is temporary, so is the ROI.

Technology Breaks UX

Technology unfolds at a rapid pace. As technology develops, the user experience defined by that technology changes.

The classic example is the mobile revolution, but technological change does not necessarily mean hardware. One of the most significant shifts in UXD (User Experience Design) in my career has been the popularisation of AJAX — the process of using JavaScript to load new data without refreshing the page. This seamlessness has been around since the early 2000s, but it’s only in the last ten years, as the code to achieve it has simplified, that it’s been widely used.

Jakob’s Law states that users spend most of their time on other sites and, as a result, prefer your site to function like other sites by following familiar design patterns.

Even if your UX is rigorously tested and optimized, when other sites and services carry out their own research, they are testing against the background of younger technology, and the “other sites” Jakob Nielsen refers to begin to change. As a result, the UX of your site is gradually eroded.

The consequence of continual technological change is that user research is constantly invalidated. The UX of an app, site, or service begins to degrade as soon as it is created.

User-Experience Lifecycle

Human beings have two deep-seated motivations: survival and procreation. The most important, survival, depends on discovery — new food sources, new routes through dangerous territory, new ways to skin a mammoth. We are biologically programmed to seek out the new.

A typical user passes through three phases of a relationship with a site, app, or service: discovery > comfort > boredom. Churn, or drop-off, tends to occur in the discovery phase (if the comfort phase is too slow in developing) or the boredom phase. The sweet spot is the comfort phase. That’s the part of the business-customer relationship in which the customer requires minimal support and is least likely to drop off.

The most effective form of UX — meaning the one that satisfies most metrics — rapidly moves a user from discovery to comfort and then continually eases the user back to the start of the comfort phase without tipping back into discovery.

This can be achieved with numerous micro-discoveries, tiny chunks of new experience, from simple functionality tweaks to style revisions.

Summary

All UXD, regardless of the quality, level of investment, and skill of the practitioner, begins to degrade the moment it is created.

Design principles like simplicity are good indicators of successful UID (User Interface Design) and are timeless; comprehensive design systems, brand assets, and content offer good ROI.

The most effective UX is broadly familiar and continually refreshed in small ways, allowing users to enjoy the comfort of the familiar while also experiencing the excitement of discovery again and again.

 

Featured image uses photos by Wolfgang Hasselmann & Shainee Fernando.

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The post When UX Goes Bad (and How to Fix It) first appeared on Webdesigner Depot.

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Every day design fans submit incredible industry stories to our sister-site, Webdesigner News. Our colleagues sift through it, selecting the very best stories from the design, UX, tech, and development worlds and posting them live on the site.
The best way to keep up with the most important stories for web professionals is to subscribe to Webdesigner News or check out the site regularly. However, in case you missed a day this week, here’s a handy compilation of the top curated stories from the last seven days. Enjoy!”

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The post Popular Design News of the Week: April 11, 2022 – April 17, 2022 first appeared on Webdesigner Depot.

Source de l’article sur Webdesignerdepot

Every day design fans submit incredible industry stories to our sister-site, Webdesigner News. Our colleagues sift through it, selecting the very best stories from the design, UX, tech, and development worlds and posting them live on the site.
The best way to keep up with the most important stories for web professionals is to subscribe to Webdesigner News or check out the site regularly. However, in case you missed a day this week, here’s a handy compilation of the top curated stories from the last seven days. Enjoy!”

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The post Popular Design News of the Week: April 4, 2022 – April 10, 2022 first appeared on Webdesigner Depot.

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This month’s collection of the best new sites released in the previous four weeks might seem like a mixed bag, but if you look carefully you’ll see distinct themes emerging. Full-page images and videos are back with a vengeance, and designers are embracing large-scale 20th century-inspired typography from Art Nouveau to ’80s corporate.

Here are the sites that grabbed us this month. Enjoy!

I Killed a Cactus

I Killed a Cactus is a beautifully rendered 3D site that guides the less-horticulturally inclined of us in the best ways to care for our houseplants.

Aris Hotel

After a couple of years in which travel has been restricted, we’re itching to get moving again, and this elegant site for Aris Hotel is steering us in the direction of Crete.

Emergence Magazine

With excellent writing and great photography, Emergence Magazine is dedicated to stories that intertwine ecology and spirituality. Its bold typography epitomizes its ethos.

Milton Textiles

Milton is a textiles manufacturer with an eye for design. Its site showcases its art-inspired collection with big, bold, colorful photography.

Brutally Human

Brutally Human is the one-page portfolio/pitch of designer Stanley Vaganov. He has an impressive client list, and his site exudes the confidence that comes with that.

MAAP

MAAP uses a billowing flag to grab your attention as soon as you land on the site. The whole site is clean, efficient, and cool; exactly what you’d expect from a cycling apparel company.

Diabla

Outdoor furniture is typically presented as minimal and sophisticated. Diabla throws surrealism into the mix by introducing brand colors to its large-scale photography.

Steffie de Leeuw

The site for designer and artist Steffie de Leeuw features large typography that appears to be woven through layers of intricate illustration.

Garden Eight

What could be better than Garden Eight’s gaggle of 3D-rendered cartoon creatures floating around a page, twisting and transforming into new shapes?

Circus Shanghai

The site for Circus Shanghai uses a rich mid-century illustration to reference both the solar system and the Chinese flag; it’s an arresting combination.

Moooi

Ever inventive, the new micro-site for Moooi asks you to defy gravity with an engaging scroll through collages based on its product range.

Josephmark

More full-page motion, this time for design studio Josephmark. The site blends rich colors with a brutalist layout and minimalist typography to create its own identity.

Tony G

We love the infinite scroll on the homepage for creative agency Tony G. It’s a great way to add a slideshow to your homepage without the flaws of slideshows.

Estudio Piedras

This site for furniture design studio Estudio Piedras uses bold lettering mixed with product shots. The straightforward site is punchy and mimics the solidity of the materials used.

The Fleur

The Fleur is a botanical encyclopedia of fictional flowers that Ondre Jzunka has created as NFTs on the Ethereum blockchain.

Gloutir

Gloutir is the site for a “subscription-based workhorse design and development studio” that breaks all the rules of typography, and yet somehow it works.

Sophias

The rich blue and bright cream of the site for Sophias urban bistro and city garden echoes the welcoming real-world interiors and ties the brand together.

Lucalem

Lucalem is the portfolio site of designer and developer Lucas De Melo. A little more fun than the typical freelancer’s site, it features a disturbingly phallic character.

Soft Power

Soft Power is a creative design studio with an eye-popping list of international clients. Its advertising-style site uses a trendy glitch effect expertly.

Aather

Pastel colors and subtle textures evoke a calm mood, ideal for candle company Aather. It’s challenging to visually present smell, but this site does it well.

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Le cœur du système d’information d’Atos, comprenant 42 systèmes et 500 interfaces, a été basculé vers le cloud Microsoft Azure, au travers de l’offre RISE with SAP. Un projet mené en seulement 9 mois par les équipes d’Atos.

Atos est un des leaders mondiaux des entreprises de services du numérique, avec une présence dans 71 pays et un effectif de 105.000 collaborateurs, pour un chiffre d’affaires annuel de près de 11 milliards d’euros. Atos est un acteur engagé : partenaire des Jeux olympiques et paralympiques depuis 2001, le groupe met également en œuvre une stratégie net-zéro visant à la fois à atteindre la neutralité carbone en interne, mais aussi à proposer des services et produits décarbonés à ses clients.

Jusqu’alors, Atos hébergeait son système d’information dans ses propres datacenters, dont l’ERP Nessie. Une offre basée sur des solutions SAP, ayant basculé en 2020 vers l’ERP Intelligent SAP S/4HANA. Fin 2020, l’entreprise a décidé de migrer Nessie vers le cloud.

« Plusieurs raisons ont mené à ce choix, explique Frédéric Aubrière, DSI groupe d’Atos. Chaque changement opéré sur un SI on-premise se traduit par des dépenses d’investissement (CAPEX), qu’il faut valider auprès de la direction financière. Avec le cloud, la discussion peut se recentrer sur les seules dépenses d’exploitation (OPEX), ce qui participe à lever certains verrous. En déléguant la gestion des infrastructures à un hyperscaleur, nous libérons également des ressources IT internes, qui peuvent se concentrer sur leur cœur de métier. Enfin, la crise sanitaire a démontré que la flexibilité apportée par le cloud était un atout pour les entreprises. »

Un des arguments mis en avant par Atos est que le cloud est devenu suffisamment mature pour supporter des workloads critiques. « Pendant longtemps, le cloud a été réservé à des systèmes connexes, l’ERP restant hébergé sur site. Aujourd’hui, le cœur du SI n’est plus un terrain interdit au cloud. J’estime qu’il peut et doit basculer vers le cloud. » En migrant le cœur de son système d’information vers le cloud, Atos entend lancer un message fort en direction des entreprises qui hésiteraient encore à adopter ce modèle de déploiement. Le projet est donc particulièrement stratégique pour le groupe. « Ce que nous avons réalisé avec notre SI, nous pouvons le faire pour celui de nos clients », confirme Frédéric Aubrière.

Un projet mené à bien en seulement 9 mois

Atos a mis en œuvre tout son savoir-faire – et la force de frappe de ses nombreux experts – pour réaliser cette migration en un temps record. Le choix s’est porté sur l’offre RISE with SAP, avec un déploiement effectué sur les infrastructures Microsoft Azure de Francfort. Un choix stratégique là encore, les serveurs utilisés dans ce datacenter Microsoft étant des Bull Sequana S. Du matériel conçu par Bull, filiale d’Atos, et certifié SAP, avec des instances pouvant atteindre les 12 To en scale up (et plus d’une centaine de téraoctets en scale out).

Le projet a démarré fin 2020. Dès avril 2021, le système de test basculait en live, suivi par les instances de développement et de qualité. L’instance de production est entrée en fonction le 13 septembre 2021, soit environ 9 mois après le début du projet. Un tour de force de la part d’Atos. Si l’ERP a été migré sans modifications majeures, le périmètre du projet reste en effet particulièrement important. « Nous avons migré notre ERP vers le cloud, mais aussi l’ensemble des systèmes connexes gravitant autour de lui », explique Frédéric Aubrière. Au total, 42 systèmes ont été migrés et 500 interfaces. 5000 tests ont été effectués afin de couvrir un large spectre de cas d’utilisation.

« Hormis quelques ajustements dans les paramètres de connexion, la bascule a été transparente pour les utilisateurs. Le portail MyAtos est toujours accessible de la même façon et permet toujours d’accéder aux mêmes services. Notre SI est par ailleurs toujours aussi stable et performant. » Les performances des infrastructures correspondent jusqu’à maintenant au cahier des charges d’Atos, avec un SLA de 99,7% et un RPO très proche de zéro (30 minutes). « Nous allons exécuter un dry run du DRP dans les prochains mois, afin de mesurer le délai de reprise d’activité de notre SI », confie le DSI d’Atos.

SAP BTP et décarbonisation en ligne de mire

Avec son contrat unique, l’offre RISE with SAP est un facteur de simplification lors du passage au cloud. « Avoir un unique contrat, signé en direct avec SAP, nous permet de nous affranchir de la complexité de la tarification des hyperscaleurs, confirme Frédéric Aubrière. C’est une forme de contrat plus confortable pour les clients et apportant une meilleure prédictibilité sur les coûts. RISE with SAP nous permet également de conserver notre code et nos applications. Il permet de basculer vers le cloud de façon non violente, en respectant les processus et spécificités du groupe. »

Une fois le SI stabilisé et les processus calés entre SAP et Atos, l’entreprise compte travailler sur la prochaine génération de son ERP. Au menu, un nettoyage du code spécifique et son adaptation à la SAP Business Technology Platform (SAP BTP). En parallèle, une connexion avec certains services Microsoft Azure sera mise en place. Autre tâche confiée à la DSI d’Atos, la décarbonation du fonctionnement de sa nouvelle plate-forme cloud. L’élasticité propre aux infrastructures cloud devrait permettre au groupe d’ajuster les ressources au plus près des besoins. L’objectif d’Atos est d’atteindre la neutralité carbone d’ici 2028.

The post Atos bascule son ERP SAP S/4HANA vers le Cloud avec l’offre RISE with SAP appeared first on SAP France News.

Source de l’article sur sap.com

This month’s collection of the best new fonts is headed in a lighter and quirkier direction than previous months. What’s more, font foundries seem to be getting more creative with their designs as many of these fonts come with alternative stylistic sets, giving you more control over the resulting typeface.

If you’re looking for some fun new fonts to spice up your web designs with, start here:

1. Beauty Rose

Beauty Rose is a whimsical script font that can add a touch of romance and warmth to header text and hero images. It would also look great when promoting holidays and events like Mother’s Day, Valentine’s Day, and weddings.

2. Black Sharp

Black Sharp is a bold display font that works equally well for website logos as it does for physical products (e.g., signage, packaging, book covers, etc.). What’s especially neat about this font is how it transforms when you change its texture. It takes on a very different tone with a grainy look instead of a shiny one, for instance.

3. Goat & Qalvigo

Goat & Qalvigo is a classic serif font with a modern twist. While many of the examples provided by the type designer show off the funky side of the font, thanks to the additional ligatures and alternative styles, you can always use the regular character sets. Either way, you’ll have a classy new font to use all over your website.

4. Happy Comic

Happy Comic is a font filled with personality. Looking at it makes me think of a goofy cartoon character or maybe even an older Adam Sandler movie. This would be a good font for branding lighthearted and humorous brands or publications.

5. Helsa Display

Helsa Display is a slim and compact serif. While serifs usually work pretty well for paragraph text, this one belongs in headlines and sub-headlines because of how thin the characters are. It also has a bit of a dark side (see the examples at the link to see what I mean), so reserve this font for boundary-pushing brands and personalities.

6. Lab Antiqua Variable

Lab Antiqua is a font that took years to create. The most recent release for this font family is called Lab Antiqua Variable. Like other variable fonts, Lab Antiqua will effortlessly transition through a range of font sizes without losing the characteristics that make this serif font so unique.

7. Monomorium

Monomorium is a monospaced typeface with open apertures and a flowing style. In addition, this quirky font comes with additional ligatures, stylistic alternates, parentheses, and more, depending on how fun or buttoned-up you want it to look.

8. Neumond

Neumond is a serif font that pushes the boundaries of legibility. This font gives you the ability to equip the characters with razor-sharp lines, overlap the letters, and push them towards extreme angles. If you have a brand that’s challenging the norm, a font like this that does the same will go really well with it.

9. Pratico Slab UI

Pratico Slab UI is a slab serif font that would add strength and character to the text of a website. You can also experiment with the weight and size if you’re looking for a not-so-boring but highly legible header font.

10. PT Nature

PT Nature is an exciting collection of script fonts. While they all technically belong to the PT Nature family, each font is modeled after different people’s handwriting. So this font family could be really useful if you use a lot of script fonts in your work. Or if you want to make one site and brand look like it has multiple personalities.

11. Rosehot Typeface

Rosehot Typeface is a pretty font that straddles the line between serif and sans serif. With its elegant curves, unexpected twists, and additional angles, this font would beautifully elevate designs for high-end retailers, fashionistas, and others with luxury offerings or services.

12. Shorai Sans

Shorai Sans is a sans serif font inspired by both calligraphic brushstrokes as well as geometric outlines. You can use it to style Latin text as well as Japanese. The font’s creators suggest pairing it with Avenir Next for greater harmony in your designs.

13. Shoutyperson

Shoutyperson is a bold all-caps font. Because of the grungy, stenciled style of the font, it’s not really applicable for many projects. That said, Shoutyperson would be an effective font choice for military, ammunition companies, or brands or personalities associated with a strict, regimented lifestyle (like personal trainers).

14. Simple Farmhouse

Simple Farmhouse is a basic handwriting font that’s highly legible. It resembles the style of writing you’d use to jot down notes on a whiteboard or in a notebook, so it would work well for brands that want to convey a casual and low-key vibe.

15. Sweet Pancakes

Sweet Pancakes is a fun font with full-bodied characters. Most of the examples provided frame the font against food, so this could be used on restaurant websites or food blogs. However, that’s not to say it couldn’t be used elsewhere. It’s a lighthearted and easy-to-read font, so it could just as well be used to style websites and branding for companies and personalities with a bubbly personality and/or positive mission.

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The post 15 Best New Fonts, April 2022 first appeared on Webdesigner Depot.

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Every day design fans submit incredible industry stories to our sister-site, Webdesigner News. Our colleagues sift through it, selecting the very best stories from the design, UX, tech, and development worlds and posting them live on the site.
The best way to keep up with the most important stories for web professionals is to subscribe to Webdesigner News or check out the site regularly. However, in case you missed a day this week, here’s a handy compilation of the top curated stories from the last seven days. Enjoy!”

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The post Popular Design News of the Week: March 21, 2022 – March 27, 2022 first appeared on Webdesigner Depot.

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