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Attention is the new gold; brands are in a constant competition for our attention.

A big portion of our time we spend online, where we are bombarded with insane amounts of information and advertisements. It’s hard not to become overwhelmed in this world of consumerism. We have had to become good at quickly evaluating which information is important, especially on the internet.

Good marketing specialists know that they have mere seconds to turn a potential customer into a lead. People are not going to spend a lot of time examining your advertisement or landing page, either it clicks or not. Moreover, most users do not read the articles, they scan them. First impression plays a huge role in the success of your business, so do not leave that to a chance.

You really don’t want your customer to ignore that special sale, subscription option, or another call to action on your webpage. That is why you need to know where that gold-worthy attention goes when a user opens your landing page. Here’s where technology can come in handy.

Eye-Tracking in Web Design

It is very important to know where your website visitor’s attention goes first. How to get that info? Eye-tracking is the answer.

Eye-tracking technology can be used to optimize your website conversions. By tracking eye movements, technology will recognize which content is most intriguing for the users. It will reveal whether people pay most attention where you want them to, which elements are distracting or not visible enough, and where sales are lost. This information is invaluable if you want to succeed in the current market.

This information is invaluable if you want to succeed in the current market

How does it work? An eye tracker, such as webcam or goggles, measures movement of an eye. Collected data is analyzed and presented as a heatmap, highlighting which elements of your design attract most attention. Having in mind that browsing time rarely exceeds a few seconds, this information is very valuable when you try to understand your audience.

You wouldn’t want to spend much time on your website design just to discover it does not generate desired conversion rate. By employing this technology you can make changes based on reliable data rather than intuition and guarantee your business future success.

By now you may think that you definitely need to carry out this eye-tracking study, but there is a catch. A high-quality behavioral observation or eye-tracking is a time-consuming, budget eating complicated process.

If you want to draw conclusions from heatmaps, you would need to include at least 39 participants in a study. One individual test may last from 20 minutes to an hour. Time quickly adds up when you include preparation and analysis of the results. The average eye tracker price is around $17,500 and it may vary between several thousand dollars and $50 000. Of course you can hire a company to carry out this research for you but it may cost you several hundred dollars a month. Luckily, technological innovations allow us to acquire the same insights about users’ attention flow much cheaper and faster than conducting or buying an actual eye-tracking study.

Technological innovations replace real eye-tracking study

AI-Powered Automatization of Eye-Tracking

In this task of understanding how internet users are interacting with your website, Artificial Intelligence (AI) seems to be an answer. AI-based technologies already have become prevalent in various services we use on a daily basis. For example, Netflix’s highly predictive algorithm offers viewers personalized movie recommendations. Medical researchers utilize eye tracking to diagnose conditions like Alzheimer’s disease or Autism. As these algorithms become better every year, AI also becomes an irreplaceable tool in business.

Over the years researchers have collected so much data that human behavior becomes really predictable

How can AI help you to understand your customer’s attention? The main feature of AI is that it can mimic human intelligence and constantly improve itself by learning from data. Predictive eye-tracking is based on deep learning and trained with previous eye tracking study data. Over the years researchers have collected so much data that human behavior becomes really predictable. Technology predicts which specific areas of your website attract most interest. In this way, AI enables you to speed up the UX research process and get insights about your design in a matter of seconds.

Too good to be true? There are already several available tools on the market, such as Attention Insight or EyeQuant. These predictive design tools are based on deep learning and trained with previous eye-tracking studies data. Up to date, they have achieved an 84-90% accuracy.

AI-powered attention heatmap

AI solutions for designers and marketers have already become major competitors to traditional eye-tracking studies. Due to active competition, predictive eye-tracking tools are constantly innovating and recently started generating heatmaps for videos. Another useful feature that provides decision-makers with quantitative data is a percentage of attention. Users can define an object that they want to test and get an exact percentage of attention that the object receives.

Conclusion

Since all digital products are competing for user’s limited attention, it has become one of the most valuable resources. Due to fierce competition, it is not enough to rely on your intuition and gut instinct while making important decisions anymore. Designers have a choice in this economy of attention, though.

Yes, there are eye-tracking studies that require a significant amount of time and financial resources.

However, you can make user-centric, data-driven decisions in a quick, scalable, and private way while your product is still under development. AI-powered predictive eye-tracking tools might be an answer. Attention is a new currency, and you must measure it.

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If we don’t question this kind of design homogenization, do we put ourselves at risk of perpetuating the same mistakes in the years to come? Or is it even a mistake to begin with?

Today, I’m going to look at four things that are likely causing this, and what you can do to break the mold.

1. Education

We used to have a design school in every city in the world, each with its own design style or, at the very least, the encouragement of its designers to be creative and come up with something new.

These days, though, traditional design education isn’t as popular as it once was. According to Design Census 2019, only about a third of working designers have a formal education and degree:

The rest have been trained through a variety of means:

  • Online learning (17%)
  • Self taught (12%)
  • Workshops (10%)
  • Mentorship (6%)
  • Certificate programs (4%)

Cost and convenience are definitely two factors influencing this shift towards online learning methods. And with a wealth of resources online to teach them how to design and code, why not go that route? Plus, designers have to keep learning new things in order to remain competitive, so it’s not as though a degree is the be-all and end-all of their design training.

Plus, there isn’t as much demand for it from employers. Unless you plan on working for one of the top global marketing agencies, many hiring companies just want to see proof in the form of a portfolio and maybe have you do a test job.

Now, I’m not saying that online courses and other informal design education don’t foster creativity. However, in order to make them cost-efficient and quick to get through, they have to focus on teaching essential best practices, which means less room for experimentation. Perhaps more importantly, their curriculums are guided by fewer voices. So, this could likely be one of the culprits.

2. Design Blogs and Vlogs

You have to wonder if all the design blogs out there (yes, like Webdesigner Depot) impair designers’ ability to break free from the homogeneity of websites.

I think the answer to that is both “yes,” and “no”.

Why, Yes?

What is the purpose of a web design blog? Mainly it’s to educate new and existing designers on best practices, new trends, and web standards.

By their very nature, they really should be teaching web designers the same kinds of things. Let me show you an example.

This is a Google search for “web design trends 2020”:

Most design blogs will publish trends predictions around January 1. And herein lies the problem. The writers/designers can only deviate so far from what we know to be true when writing on the same topic… so these sites end up with similar recommendations.

For instance, the top search results recommended similar things for 2020:

  • Dark mode
  • Hand-drawn illustrations
  • Immersive 3D
  • Glowing colors
  • Minimalist navigation
  • Geometric shapes
  • Inclusivity
  • Accessibility

When web designers receive the same guidance no matter where they turn, it’s only logical that they’d end up creating websites that adhere to those same practices.

Why, No?

Because I write for web design publications, I can tell you that there’s a big difference in the kinds of content some of them publish.

For instance, I find that WebDesigner Depot isn’t interested in rehashing what everyone else is writing about this month. We’re given topics that challenge us to think outside the box and present readers with meaningful insights and recommendations.

So, I think that finding design blogs that push the boundaries and don’t just want to recap what everyone else is saying is really important. That’s how web designers are going to master the basic skills they need to succeed while getting inspired to try new things.

3. Designs Tools and Frameworks

This is another one that’s not as cut and dried. I think it depends on the tools used and the intent to use them.

Where Issues Start to Arise

There are certain site builder solutions that you’re going to be hard-pressed to create something innovative with. The same goes with using templates from sources like Dribbble. It’s just the nature of the beast.

If your goal is to create a cheap website very quickly for a client, then you’re probably going to use a cheap builder to do so. With ready-made templates and a lot of the work already done for you, you can create something that looks good with little effort.

When you’re limited by time and cost, of course you’re going to rely on shortcuts like cheap site builders or boring (but professional) design templates.

How to be More Careful

You can run into these kinds of issues with more flexible content management systems like WordPress or frameworks like Bootstrap, too.

Whenever you rely heavily on ready-made templates, pre-defined styles, or pre-built components, you run the risk of someone else’s work informing your own.

The solution is simple: Use demos, templates, UI kits, and so on as a base. Let them lay down the foundation that you work from.

But if you want your website to look different from the sea of lookalikes, you’re going to have to spend much more time developing a unique visual style that’s equally as effective in its mission. Which also means moving beyond clients that have small budgets or low expectations.

4. User Data

Data gathering is an important part of the job you do as a web designer.

You research the target user (or the existing user, when applicable). You look at industry trends as well as the competition to formulate an idea of what you need to build and how you’re going to do it. And you also use resources like Nielsen Norman Group and Think with Google that put out definitive research on what users want.

Even with the most niche of audiences, consumers’ wants and needs are all basically the same. So, obviously, you have to design experiences that align with them. If you deviate too much from what they expect from your site or brand, you run the risk of creating too much friction.

Is This a Bad Thing?

It’s not in terms of usability. If we build simple, predictable and user-friendly interfaces based on data that successfully drive visitors to convert, that’s great. So long as the content remains strong and the UI attractive, there’s nothing wrong with that approach.

But…

This is the same issue presented by templates and site builders. If you do exactly what’s needed and not much more, your site is going to look and act just like everyone else’s. Which comes at the cost of your brand reputation.

Just look at Google’s Material Design. This design system may have made it easier for web and app designers to create new solutions that were user-friendly and responsive, but there was just too much spelled out. And this led to a slew of Material Design lookalikes everywhere you turned.

This is the whole reason why companies take the time to craft a unique selling proposition. Without a USP, brands become interchangeable in the eyes of consumers.

So, again, my suggestion here is to use data to formulate a strategy for building your website. But don’t forget to spend time adding a unique style, and voice of the brand to the site.

Wrap-Up

It seems like, despite all that we’ve learned to do, websites are becoming less and less diverse in terms of design. And I think a lot of that is due to the fact that it’s much easier to design websites today than it was ten, or even five years ago.

Modern-day education, resources, tools, and consumer data take a lot of the questions and the work out of building websites. Which is good… but only to a point.

Unless you’re building websites for clients who have absolutely no budget, you can’t afford to skimp on the creativity and personalization that will set their website apart. Yes, you need to adhere to tried-and-true practices and standards, but beyond that, you should be experimenting.

 

Featured image uses photo by Kari Shea.

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Source de l’article sur DZone (Agile)

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In our article, we consider three main positions in IT industry: the product manager, the project manager, and the program manager. All these specialists are the key players in project development, so it is important to differentiate their professional hues.

Source de l’article sur DZone (Agile)

This year Apiumhub partnered up with Coding Sans and other software related companies like InstabugClutchShippableCode GiantStrideCodeshipUsersnapGitKraken, and took part in global software development research to find out how companies attract software developers, what are the most popular languages, what are the most frequent challenges, etc. We got more than 300 answers from different countries around the world and we really hope that you will find this report interesting. To get the full report with Interesting facts about software development, click here.

Sneak Peek: Interesting Facts About Software Development

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Source de l’article sur DZone (Agile)