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Making Your Mark: 6 Tips for Infusing Brand Essence into Your Website

What makes a company special? There are hundreds of organizations out there selling fast food, but only one McDonalds. You’ve probably stumbled across dozens of technology companies too, but none of them inspire the same kind of loyalty and commitment as Apple. So why do people fall in love with some companies more than others?

Most of the time, it comes down to one thing: brand essence. Your brand essence, or brand identity, represents all of the unique components of your business that separate it from the competition. It’s not just about your logo or the brand colors you choose for your website. Your brand essence entails all of the visual assets you use and those less tangible concepts like brand values and personality.

When your customers decide which companies to buy from, they’re not just looking for another dime-a-dozen venture with the cheapest products. Instead, your audience wants to buy from a business that they feel connected with. That’s where your brand comes in.

Infusing brand essence into your website helps give your digital presence that extra touch that differentiates you from other similar companies.

So, how do you get started?

What is Brand Essence?

Your brand essence is a collection of core characteristics responsible for defining your brand. More than just a single asset, your essence encompasses everything from your unique tone of voice, from your brand image, your message, and even what you stand for.

More than just a single asset, your essence encompasses everything

When you’re trying to boost your chances of sales, a brand essence helps build a kind of affinity with your customers. Your clients see aspects of your character that they can relate to, such as a modern and playful image or a commitment to sustainable practices. It’s that affinity that convinces your customer to choose your company instead of your competition time after time.

Your website is one of the first places that your customer will visit when looking for answers. They might happen across your site when searching for a key phrase on Google or stumble onto it from social media. When they arrive on your product or home page, everything there should help them make an immediate emotional connection.

The only problem?

It’s challenging to portray a unique brand identity through a standard website template. If your site looks the same as a dozen other online stores, how can you convince your customers that you’re better?

Why Your Website Needs Brand Essence

First impressions are a big deal.

In a perfect world, your visitors would land on your website and instantly fall in love with what they find there. So everything from the unique design of your homepage to the pictures on your product pages should delight and impress your audience.

Unfortunately, if just one element is wrong, then you could also make the wrong impression entirely on your customers too. Adding elements of brand essence to your site will:

Build trust with your audience: Your brand should be a consistent component of everything your business does, from selling products to interacting with customers. When your consumers land on your website, everything from your logo to your chosen colors should remind them of who you are and what you stand for. This consistency will lead to better credibility for your business.
Make you stand out: How many other companies just like yours are on the internet today? Your brand essence helps to differentiate you as special by showing what’s truly unique about you. It’s a chance to remind your audience of your values and make them forget all about your competitors.
Create an emotional connection: Brand essence that shows off your unique values, mission, and personality will help create an emotional link with your audience. Remember, people fall in love with the human characteristics behind your brand!

Easy Ways to Add Brand Essence to your Website

Since there are so many elements that add up to a strong brand essence, there are also a variety of ways you can add your brand to your website. Whether it’s using specific colors to elicit an emotional response from your fans or adding your unique tone of voice into content, there’s no shortage of ways to show off what makes you special.

1. Use Your Brand Colors Carefully

Brand colors are an important part of your brand essence. Walk into Target, and the bright shades of red will instantly energize you. Likewise, when you see a McDonalds, that golden arch logo might instantly remind you of joy and nourishment.

Color psychology plays a significant role in every brand asset you create, from the packaging you choose for your products to the shades in your logo. With that in mind, you should be using your colors effectively on your website too. Stick with the same selection of shades in every digital environment online.

For instance, the Knotty Knickers company uses different shades of pink and white to convey feelings of femininity and comfort. Not only is the website packed with this color, but the company also follows through with similar shades on its social media pages too.

Everything from the highlights on the Knotty Kickers Insta to the decorations in their images feature the soft tones of pink that make the company recognizable.

Remember, consistent use of color is psychologically proven to help improve recognition by up to 80%. So let your colors shine through.

2. Know Your Type

Your colors are just one component of your brand essence.

Fonts and typography are other components that your customers use to recognize and understand your business. There are many different styles of font, and new ones appear all the time. However, your company should have a specific selection of fonts that it uses everywhere.

If you have a typeface logo, then you might have one specific kind of font for this, like Original Stitch’s logo here:

On top of that, you may also use one font for the “heading” text on your website and something slightly different for the body text. Your heading and body text need to be extremely clear and easy to read on any device if you want to appeal to your target audience.

However, there’s more to getting your fonts right than choosing something legible. The fonts you pick need to say something about your company and what it stands for. For example, the modern sans-serif font of Original Stitch’s website conveys a sense of forward-thinking cleanliness and style.

The fonts feel trendy and informal, perfect for a luxury fashion company. Alternatively, a serif font like Garamond might look more formal and professional. So what do you want your customers to think and feel when they see your typography?

3. Know Your Images

Stock images look out-of-touch, cliché, and fake. If you cover your website in images like that, then you’re not going to earn the respect of your customers. Instead, it’s up to you to ensure that every graphic on your website conveys the sentiment and personality of your brand.

Bringing your brand essence into your website design means thinking about how you can convey your values in every element of that site. From the photos of your team that show the real humans behind your products and services to the pictures that you use on your product pages, choose your graphics wisely. If you have dedicated brand colors, you can even include these in your photos.

Of course, the most valuable graphic on your website should always be your logo. This is the thing that you need to include on all of your website pages to ensure that your audience knows who they’re shopping with. So ensure that no matter how much visual content you have on your page, your logo still stands out.

Firebox places its logo at the top of the page in the middle of your line of sight, no matter where you go on the website. This ensures that the logo is the thing that instantly grabs attention and reminds consumers of where they are.

Remember to ensure that each of the images you do include in your website is surrounded by plenty of white space so that your customers can see them properly too.

4. Use the Right Tone of Voice

It’s easy to get stuck focusing on things like logos and colors when you’re trying to make your brand essence shine through in your website. However, one of the most common things that your customer will recognize you by is your tone of voice.

Your brand tone of voice is what gives the content you share online personality and depth. It can come through in the kind of words you use, including slang and colloquialisms. In addition, you can add humor to your voice (if it’s appropriate) and even include emojis if that makes sense for your brand.

With formal words, you can make sure that you come across as reliable, dependable, and sophisticated. With informal words, you’re more likely to convince your audience that you’re friendly and relatable. Sticking with the Firebox example, look at how the company writes its product descriptions.

Everything from the length of the sentences to the humor in the tone of voice helps to convey something unique about the brand.

Like all of the elements that bring your brand essence into your website, your tone of voice must remain consistent wherever your customers see it. Make sure that your customer service agents know how to use your voice in chat with customers and that you include that personality on social media too.

5. Focus on Your Message

The tone of voice and personality that you showcase in your website and content is crucial to driving success for your business. However, under all of that, the most important thing to do is ensure you’re sending the right message. In other words, what do you want your customers to think and feel when they land on your website?

If your whole message is that you can make great skincare easy to obtain without asking people to compromise on animal safety, this should be the first thing that comes across when someone arrives on your homepage. That’s why Lush combines clean, simple web pages with credibility-boosting badges that tell customers everything they need to know instantly.

Ensuring that your message can come across correctly means learning how to use all the different brand assets you rely on consistently and effectively. Everything from the colors on your website to how you place trust badges along the bottom of every page makes a difference to how significant and believable your message is.

Notably, when you know what your core message is, it’s important to repeat it. That means that you don’t just talk about what your ideals and values are on your homepage. You also include references to your message on every product page and the “About” page too. Lush has an entire “ethical charter” on its website, where you can learn more about its activities.

Having a similar component included within your web design could be an excellent way to confirm what your most crucial considerations are for your customers.

6. Never Copy the Competition

Exploring other website designs and ideas created by your competitors is one of the easiest ways to get inspiration. Competitive analysis gives you an insight into the trends and design strategies that are more likely to work for your target audience. It’s also an opportunity for you to learn from your competitors’ wrongs and what they’re doing right.

However, it would be best if you never allowed your initial research and exploration to go too far. In other words, when you see something great that your competitor is doing, don’t just copy and paste it onto your own website. This is more likely to remind your customers of the other company and send them to that brand than it is to improve your reputation.

Instead, focus on making your website unique to you. If you’re having trouble with this, then start by looking at your About page. How would you describe your background and your mission as a business to someone who has never heard of you before? What makes your company different from all of the other organizations out there?

Take the unique features that you rave about on your About page and the personality you try to convey through your employees and bring it into the rest of your website design. The whole point of bringing brand essence into your web design strategy is that it helps to differentiate you from the other companies out there.

It’s a good idea to protect any assets that other people might try to steal from you too. Copyrighting your logo, your name, and other essential components of your brand will stop people in your industry from treading on your toes too much.

Make the Most of Your Brand Essence

Your website is one of the most valuable tools that you’ll have as a brand. It’s an opportunity for you to share your products and services with the world, capture the attention of your target audience, and potentially make sales too. However, it’s important not to forget that your website is also a chance for you to demonstrate what your brand is truly all about.

Through your brand essence, you can share the unique values and messages that make your company special. But, more importantly, you can use those components to build a deeper relationship with your audience – the kind of connection that leads to dedicated repeat customers and brand loyalty. People connect with other people – after all, not just faceless corporations.

Once you’ve identified your brand essence, the next step is to make sure that you know how to connect with your customers consistently. Every aspect of your website, application, social media pages, and anything else you make for your business sends the same message.

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22 juillet 2021/par Service comm.

9 Must-Install Craft CMS Plugins

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Craft CMS is increasing in popularity, and as it does, the previously relatively scant range of plugins is growing rapidly.

There are plugins for Craft ranging from simple field utilities to the full ecommerce solution provided by Pixel & Tonic — the makers of Craft.

An early decision that has borne fruit for Craft has been the plugin licensing model. Paid plugins for Craft charge an initial license fee and then a reduced annual renewal price for updates. This ongoing payment structure ensures plugin maintenance is economically viable for developers, and as a result, Craft plugins tend to be updated more often and are abandoned less.

The best plugins depend very much on the site you’re developing and what you’re trying to achieve. However, some are so universally useful that I install them on virtually every site I build; here’s a list.

1. Redactor

Installing Redactor is a no-brainer when it comes to picking your plugins. Maintained by Pixel & Tonic, it’s a rich text field that extends Craft‘s basic text input. It’s so useful it may as well be part of the core Craft code.

One of the best features is the ease with which Redactor can be customized. Just duplicate the settings file inside the config directory and edit its contents to alter what editing options are available; it’s simple to create anything from a field with a bold option to a full rich text editor. In addition, each Redactor field can be set to use any of the settings files.

Free

2. Retcon

When you’re outputting code from a rich text field like Redactor, you’ll get clean HTML output — which most of the time is what you want. However, if you’re using something like Tailwind, those classes are non-negotiable. I’m not a fan of Tailwind, but I am a fan of using classes in my CSS selectors instead of element names.

Retcon is an invaluable plugin that extends Twig filters to supply a host of options when you’re outputting content. It can add classes to elements, insert attributes, modify the element type, and tons more.

Free

3. Venveo Bulk Edit

During the life of a site, there’s a good chance that you’re going to have to alter fields and sections after the content is in. It’s a common problem if you’re importing data from another platform using FeedMe, or if you have an indecisive client, or even if the site is simply growing.

Venveo Bulk Edit is a plugin that integrates closely with the Craft UI and allows you to edit the contents of multiple entries at once. This plugin has saved me hundreds of hours that would otherwise have been spent painstakingly editing entries one at a time.

Free

4. Super Table

At some point, you’re going to need a configurable list of inputs. Maybe you’re creating a list of documents to download, building a directory, or even your site navigation. You could create a new channel and then add the entries as an entry field, or even set it up with a matrix field, but this is awkward to edit even with Craft 3.7’s new editing experience.

I’m a big fan of opting for the simplest solution, and in this case, the simplest option is a table field. Unfortunately, Craft’s built-in table field has limited field type support. Super Table, on the other hand, supports almost anything, giving you a powerful, orderable set of fields.

Free

5. No-Cache

Craft has a really powerful caching system. It allows you to cache whole or partial templates, and it‘s intelligent enough to know when you’ve edited content that has been cached so that it can be re-cached.

Understanding Craft’s caching is vital; as a very general guide, dynamic content benefits from caching, but static content does not.

However, you will regularly encounter situations where you want to opt out of the caching. A blog post, for example, could be cached, but the time since it was posted must not be, or every post would appear to have been published “today” until the cache is refreshed.

The No-Cache plugin adds a couple of Twig tags that allow you to temporarily opt-out of the cache. This means that you can cache larger sections of your templates, simplifying your caching decisions considerably while still being able to fine-tune what is cached.

Free

6. Retour

Sooner or later, you’re going to have users hitting 404 errors. If you’re restructuring a site and changing the architecture, it will be sooner. To avoid breaking the UX and SEO, you need to add redirects.

Retour is a helpful plugin that sits in your dashboard side menu. Anytime a user triggers a 404, Retour will flag it up, so you can decide how to redirect the URL in the future.

$59 for the first year; $29/year for updates after that

7. Sherlock

One of Craft’s big strengths is its security. A lot of attention has gone into making sure that the core installation uses best practices. However, as with any CMS, potential security vulnerabilities start to creep in as soon as you introduce 3rd-party code (WordPress’ biggest vulnerability by far is its plugins).

You only need to look at the size of the vendor directory in your installation to see how many 3rd-party dependencies your site has. Even a small site is a house of cards.

Sherlock is a security scanner that performs a number of different tasks to help you stay secure, from checking on security threats in 3rd-party scripts to checking directory permissions. The paid version will even let you limit IP addresses if your site comes under attack — although your hosting company may well do this for you.

Lite: Free
Plus: $199 for the first year; $99/year for updates after that
Pro: $299 for the first year; $149/year for updates after that

8. Imager X

Craft’s built-in image transforms are a little limited. For example, they only work with actual assets, not remote images.

Imager X is an excellent plugin that, among many benefits, allows you to transform remote images. In addition, its refined syntax is perfect for coding complex art direction.

Imager X isn’t cheap, but considering the enormous importance of image optimization, unless you have a straightforward set of images to manipulate, it’s an investment you’ll be glad you made.

Lite: $49 for the first year; $29/year for updates after that
Pro: $99 for the first year; $59/year for updates after that

9. SEOMatic

SEOMatic is the SEO solution most Craft developers default to, including Pixel & Tonic themselves.

You’ll need to define the basics in its settings, and you may find yourself creating extra fields specifically for it to pull data from, but the handy progress bars on its dashboard page will give you an overview of what’s set and what needs to be done.

SEOMatic is another premium plugin, but implementing it is far simpler and cost-effective than digging through all those meta tags and XML files yourself.

$99 for the first year; $49/year for updates after that

Must-Install Craft CMS Plugins

The Craft ecosystem is rapidly growing, and the diversity of the plugins available increases as Craft is utilized for more and more sites.

But despite the lure of shiny new plugins, there are some tools that I return to again and again either because they elegantly fill a gap in the core Craft feature set or because I’ve tried them, and I trust them to be robust.

These are the plugins that I have found most useful in the last couple of years, and installing them is the first thing I do when I set up a new Craft installation.

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19 juillet 2021/par Service comm.

10 Homepage Design Comparisons to Inspire Your Business in 2022

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Looking to give your homepage a well-needed design update in late 2021 or 2022? Not a bad idea; first impressions are crucial when it comes to business websites. But, fixing your homepage and website design is no easy feat.

Web design trends are evolving faster. Blame the ever-decreasing user’s attention span. The average visitor now spends just 0.5 seconds scanning your homepage to form an opinion about your brand and decide whether to click through or bounce.

Increased user expectations and uncertainty in the user’s response, which is highly impacted by the site’s first impression, are other reasons to consider. This is why the designs which were trending in 2019 are no longer viable in 2021 or 2022.

We have curated the ten best examples of homepage designs to inspire your business in 2022, including a rundown of the best strategies and tips.

Let’s start by highlighting why homepage optimization is necessary for 2022:

Why Your Homepage Will Be So Important in 2022

Your website — especially your homepage — is your brand’s first chance to attract, build trust with, and connect with visitors.

According to recent statistics on why website design is important:

38% of visitors will stop interacting with a website if they think the layout isn’t visually appealing or intuitive. This creates a higher bounce rate and fewer conversions.
94% of a visitor’s first impression is based on website design (including colors, fonts, layout, navigation menus, etc.).
46% of people base a business’s credibility on the aesthetics of its website. Brands with less-than-stellar homepage designs are seen as less trustworthy than companies investing in the visitor experience.

Think of it the same way as walking into a brick-and-mortar store. Visitors are more enticed by a carefully curated ambiance of neatly stocked shelves and welcoming employees than a store that’s dark, messy, or seemingly unfriendly.

Using this logic, your homepage’s above-the-fold section is where you’ll greet visitors and reel them in for more.

10 Homepage Design Comparisons (2019 vs. 2021) To Inspire Your Business Website Design in 2022

Homepage design has come a long way since 2019. In this section, you will explore how.

These homepage designs crush it above the fold. Take just a few of these tips to heart, and your website will be poised to attract leads and conversions — no matter which industry you’re in.

1. Netflix – Crafting The Perfect Call To Action That Reduces Friction With An Additional FAQs Section

Most businesses make the mistake of adding a CTA button that first persuades the user to click on it and then asks for the visitor’s email address.

Netflix also did the same in its 2019 design.

However, Netflix combined both steps in its 2021 homepage design.

The new, improved 2021 homepage design asks for the user email address right up front along with the CTA button.

Here is a good comparison of both the designs:

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

The design encourages visitors to enter their email address right when they land on the homepage. As a result, form submission is much easier when the user has started the process. Hence, Netflix makes it easier for visitors to move along their conversion funnel nicely by reducing the friction.
The 2021 design also has a nice FAQ section that provides quick information about the company’s services and improves the overall user experience.
FAQs also help increase the organic presence of the website in the search engines because Google presents snippets from the FAQ section in the form of an answer box in the search results.

2. Spotify – Revamped Color Combinations For Improved CTA Visibility And Using The ‘Rule of Three’ For Heading Text

The older 2019 Spotify homepage design used light pink and orange colors in its home page main area. The CTA color was green, but if you look closely, the CTA lacks visibility.

The new 2021 design uses blue and green colors with a much larger font size for the main heading. The colors are attractive, and the CTA is visible clearly.

Here is the comparison of the Spotify homepage 2019 design vs. 2020 design:

2019 homepage design

Vs.

2021 homepage design

Key Takeaways:

Blue is the most versatile color, and green is the perfect choice for the CTA button. Spotify used universally accepted color combinations to redesign its homepage and made the CTA more visible.
The main heading is also made larger than it was in the 2019 design, and it follows the rule of three in writing which is effective and satisfying. It uses just three words in the main heading to allow the human brain to process information as a pattern that is more memorable.

3. Hulu – Give Priority To Your Brand Name And Hide Pricing

If you compare the Hulu 2019 vs. 2021 Hulu homepage, the brand name has been prioritized and shown as the main heading.

Moreover, the older homepage had pricing information everywhere, which has been reduced intelligently in the new design.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

The brand name ‘Hulu’ is displayed as the main heading of the homepage, which helps to build audience trust.
The older design persuaded the users to pick a paid plan even though they had a free trial option—this discouraged users from trying their service. The new 2021 design encourages users to try the platform for free. In addition, the packages have prominent CTAs that mention “try for $0”. This design move improves conversions on the website.
The new design makes it easier for the visitors to select a viewing plan with easy comparison of the three available plans. The best part is, customers can start all the plans for $0. It’s a win-win situation for the users, and they can quickly pick a plan to start watching Hulu.

4. Nextiva – Reduce Visual Noise And Add Pictures In Menu To Improve UX

Nextiva realized the importance of reducing visual noise in its newly designed 2021 homepage. Visual noise happens when you use too many colors to attract user attention. Different colors compete with each other resulting in diluted customer observation.

In the old 2019 homepage, Nextiva used orange, blue, and green as the primary colors, while in the 2021 revamped design, they have used blue as the main color.

Here is a comparison of the two designs:

2019 homepage design

vs.

2021 homepage design

Moreover, the older homepage didn’t have an image in the product menu, but the new 2021 homepage improves the UX further.

Below is a comparison:

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

Nextiva used blue as their base color for the homepage design and removed orange and green colors to reduce visual complexity. This is an excellent change to keep the user’s attention focused. Notice the green colored bar at the top of the homepage in the 2019 version now replaced with blue.
The 2021 design has a clean look compared to the 2019 design, which looks scattered with too many different elements, including CTAs that confuse the users.
The product menu does an excellent job of linking intelligently to service pages such as phone systems and video meetings. The image of a smiling lady attracts users to click on Nextiva’s products to learn more about them. Improving UX is an impressive way to reduce bounce rates and increase time on site.

5. GoToMeeting – Avoid Lengthy Sign Up Form, Educate Users About Your Products, and Add Images That Depict The Current Needs of The Audience

GoToMeeting does a great job educating the users about their product by adding more content on the homepage that comprehensively explains their product features.

Moreover, they have replaced the older hero image with a new picture that portrays the changing needs of their audiences. Nowadays, there is a rise in work from home culture due to Covid-19. Hence, the photo and the heading text clearly target the needs of their users.

Here is a comparison of the 2019 vs. 2020 homepage of GoToMeeting:

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

The 2019 homepage design had a sign-up form on the homepage, which GoToMeeting removed in the 2021 design. People hate to fill in so much information right when they land on the home page. Hence, GoToMeeting did the right thing by removing the signup form from their homepage.
The hero image steals the show of the 2021 redesign because the picture of a working mom with her kid playing studying in front of her is a great way to portray the current needs of the society when over 60% of the employees are working from home. Audiences can quickly relate their working environment with the hero image leading to more sign-ups.
The older 2019 design was confusing, and it made little effort to help the users understand the different features of the product. The new 2021 homepage design has a product features section that explains the different features of the software. When users are educated about the product, they earn the confidence to try the product.

6. Zillow – Apply Hick’s Law To Allow Visitors To Take Faster Decisions

Zillow does an impressive job of applying Hick’s Law in allowing visitors to make faster decisions. Hick’s law states that the more options you present to the users, the faster they will decide. Therefore, it is a major factor in improving website usability.

The old 2019 homepage design of Zillow offered too many options to the users, like they want to buy, rent, or sell a property. The users first select either one of the three options and then enter the zip code to start their search.

The new 2021 homepage design changed that. Now, Zillow offers users a single option. They only need to enter the zip code to get started.

By reducing the number of actions that users need to take to just one, the homepage design eases the overall decision-making process of the site visitors.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

The new homepage design has a simple search bar that persuades visitors to take prompt action.
The Hero image is placed smartly behind the search bar to depict the needs of the users accurately.
The homepage does have three different panels for buying, renting, or selling a home when the users scroll below. The old design is missing that. The new design removed so many options above the fold and kept just a single option for the users to encourage more users to search properties on the site.

7. Plex – Placement of Prominent Calls-to-Action On Homepage

The CTA is a key element of every website. It helps the users decide on their next action and helps to convert the visitors into leads.

Plex lacked an optimized CTA placement in its 2019 home page design. Hence, the 2021 design received an uplift to better place the CTA for increased visitor engagement.

Take a look at the home page designs of Plex from two different years. If you compare the two home pages of 2019 vs. 2021, the primary difference that will grab your attention is the CTA.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

The call-to-action buttons are more prominent and have actionable texts.
The number of CTA buttons is increased to two to encourage users to take action.
The additional CTA button is wisely placed at the center to get immediate attention.
Note that the color choice for the button is also bright and highly contrasts with the background yet matches the color theme.
The old heading text ‘Stream Smarter’ was confusing because it didn’t help the users understand what Plex does. Hence it is now revised to ‘Watch Free Movies and TV on Plex.’ The new text is easy to understand and has the word ‘Free’ to increase the number of visitors clicking on the CTA.

8. Dropbox – More Above The Fold Content And Change of Fonts

Dropbox has significantly worked on its main content, which is clearly visible in the comparison homepage design images of 2019 vs. 2021.

The 2021 homepage is seen fixing faded, minimalistic, and less engaging content in the older homepage.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

Sans serifs, with their clean readability, are included for longer bouts of the homepage.
Bold sans text is doing the job of drawing user attention effortlessly.
The color contrast of the text with the background is increased, which improves the visibility.
The right side image of a laptop is replaced with a screenshot of the software, which intrigues users to know more.

9. Cisco – Moving Blocks To Outsmart Competitor Websites

The homepage design of American technology company Cisco has seen a drastic change in 2021; it deserves to appear on this list. The company website smartly represents an appeal for future development through its killer homepage design.

Here is a comparison of the old 2019 homepage design vs. the new moving block design of 2021:

2019 homepage design

vs.

2021 homepage design

Key Takeaways

The home page contains moving blocks with news from the blog. As you hover over the image, it widens up, and a CTA button appears. The blocks represent a design of the future which the competitors might find hard to replicate.
Every block has a CTA, which was missing in the 2019 design. Each block represents a specific Cisco service and caters to the different needs of the visitors.
The new design is elegant and cleaner with lots of information.

10. Slack – Product Video On Home Page For More Conversions

Slack has made it easier for the users to understand the product well by using a video on the homepage.

The 2019 design has an image, while the 2021 design has a video that helps the visitors understand how the product works.

Here is a comparison of the 2019 design vs. 2021 design:

2019 homepage design

vs.

2021 homepage design

Key Takeaways

The inclusion of a product video leaves a great impression in the minds of the visitors and shows them what your product does.
Video helps Slack to make its value proposition clear and super fast.
Video has a strong correlation to conversions, and they work well as compared to hero images. Slack used a hero image on the homepage in 2019, but they replaced it with a video in 2021.

Final Thoughts on Using These Homepage Designs for Inspiration in 2021

By making it to this point in our guide, you now have plenty of inspiration to run with when upgrading your homepage. You should also have a better understanding of how powerful this tool may become for your brand.

So now it’s time to brainstorm how to use these ideas for your own 2021 homepage design. First, jot down the key points from this guide and honestly assess how your website currently compares.

Accomplish this task, and your brand might see an uptick in website traffic and conversions. It may even earn a spot in a roundup of killer website designs just like this one.

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The post 10 Homepage Design Comparisons to Inspire Your Business in 2022 first appeared on Webdesigner Depot.

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15 juillet 2021/par Service comm.

10 Cool WordPress Plugins You Should Check Out

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If you have a WordPress website, you’re obviously aware of the benefits this premier open-source website-building platform brings to the table.

But are you aware of the legion of website and business enhancement tools lying in wait among the thousands of cool WordPress plugins currently on the market; one or more of which could easily take your site or business to the next level?

What’s out there? Quite a bit, obviously.

Which useful WordPress plugins are “must-haves” for me? It could take you a ton of time to find the answer to that one.

That’s what we’re here for.

10 essential WordPress plugins are admittedly a small sample size. But these are 10 of the very best, and we’re guessing that one or more of them could be just what you’ve been looking for.

1. Amelia WordPress Booking Plugin

This game-changing booking plugin fully automates your business’s interaction with existing and potential clients and allows you to focus on key business operations instead of having to constantly interrupt your workflow to manage appointments.

Installing and configuring Amelia can be done with just a few clicks. You don’t have to know anything about coding.
Amelia can manage an unlimited number of appointments for an unlimited number of clients, an unlimited number of employees, and at multiple locations.
Clients can book appointments 24/7 and manage their own appointments as well as their profiles from the front end.
Amelia accepts deposit payments, sends out appointment reminders, and can charge different rates for different appointments.
If you have a global clientele, Amelia takes into account customer time zones as well as manages translated notifications if you have a multilingual site.
Amelia also manages event bookings, whether they are recurring or one-time.

In the unlikely event you encounter a problem with Amelia, the customer support team stands ready to help.

2. wpDataTables

The wpDataTables WordPress plugin allows users to quickly and easily create responsive, interactive, and highly customizable tables and charts from large amounts of data.

Key features include:

The ability to create tables that allow front-end editing, whether they are created manually or are MySQL-based
Advanced filtering capabilities that enable front-end users to filter table data by single or multiple column values
Automatic syncing of created and published Google Sheets
Simple wpDataTables wizards to access the HighCharts, Chart.js, and Google free charts libraries

wpDataTables’ many other features include:

Connection support to MySQL, MS SQL, and PostgreSQL databases
Responsive design from any data source
Creating tables from CSV, JSON, MySQL, and Excel and Google spreadsheet data
Formidable Forms plugin support
Sorting by single or multiple columns
Data color-coding using conditional formatting

More than 50,000 companies and individuals have placed their trust in wpDataTables.

3. Visual Composer Website Builder

Visual Composer is a new, ReactJS-based intuitive drag and drop website builder that enables you to create a website quickly, easily, and hassle-free.

This website-building popular plugin:

Enables business owners to showcase their brand online with its drag and drop editor and professional templates.
Its feature-rich design controls enable designers to achieve pixel-perfect perfection as they bring their projects to life.
Its top-of-the-line marketing content elements give its users the ability to create high-conversion landing pages, integrate with social platforms, and more.
Makes building a beautiful WooCommerce-based online store a piece of cake.
Features a library of 500+ content elements and templates that is downloadable from the cloud
Offers free and premium versions for business owners to start easily and scale their online presence

Your site will be SEO-friendly, fast, and responsive, and the support is terrific. Free and Premium versions (Starting at $49) are available.

4. Slider Revolution

Slider Revolution can do more than create sliders. A lot more.

It can add impressive (read that WOW) effects to an already notable website design.
It can give you new and unusual visual editing capabilities without requiring any coding on your part.
With its collection of hero blocks, sliders, WooCommerce carousels, and more, it brings beauty to any WordPress website.

5. Logic Hop

Logic Hop lets you customize your site’s content for individual customers or customer types.

Logic Hop supports personalizing your site in response to dozens of criteria so you can tailor your content to address a unique audience.
Logic Hop works with Gutenberg, Divi, Elementor, Beaver Builder, and every other page builder.

Any design or content element you can customize in WordPress can be customized in Logic Hop in minutes.

6. Stacks

The Stacks drag and drop native mobile app builder offers a full package of features to help you design your website or mobile app without coding.

Stacks works perfectly with WooCommerce and WordPress
Certificates required for Google Play Store or Apple Appstore are automatically generated
It takes but a single click to generate and upload the Android & iOS Application Package (APK & IPA)
Notifications to customers are easy to generate and send, and Stacks utilizes WooCommerce payment gateways.

7. Heroic Inbox

The Heroic Inbox plugin enables a business to manage all of its emails in shared inboxes right inside WordPress.

Customer data is presented on the sidebar next to your ongoing chat or message.
Key performance metrics are tracked so the team and overall company performance can be assessed.
Zero Inbox status can be quickly achieved and maintained.

8. Tablesome

This powerful WordPress table plugin allows you to quickly create a table and embed it in a post or page.

Tables can be imported from CSV and XLSX files.
Types of tables that can be created include large data tables, product catalogs, comparison tables, sports statistics, and more.
A shortcode builder for table and table element customizing is included

Tablesome is performance-optimized and SEO friendly and works smoothly with any WordPress theme.

9. Ads Pro Plugin – Multi-Purpose WordPress Advertising Manager

Ads Pro is the best ad manager for WordPress you are likely to come across.

Ads Pro features:

An intuitive backend Admin Panel that allows you to manage an unlimited number of ad spaces
A frontend User’s Panel from which you can control access to manage ads
25+ user-friendly and responsive Ad Templates in 8 categories
20 ad display options
3 Billing Models (CPC, CPM, CPD) and 4 Payment Methods (PayPal, Stripe, Bank Transfer, WooCommerce)

10. Static Pages

Static pages/sites do not require any web programming or database design.

The Static Pages plugin allows you to publish any static page on a WordPress website in a matter of seconds.
You can improve sales by adding a beautiful landing page to your existing shop or blog or add a page with a Mailchimp subscribe form.
Or use Static Pages as an easy way to test something quickly and easily.

Have you been searching for a top-of-the-line WordPress plugin that will help you take your business to the next level?

There are 58,000+ useful WordPress plugins for you to choose from. That would be good news, except you could easily be overwhelmed trying to find just the right plugin for your website.

This post features a collection of top plugins for WordPress websites. Chances are good, you’ll find something here that will make your day.

[– This is a sponsored post on behalf of BAW media –]

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13 juillet 2021/par Service comm.

UX Design Doesn’t End With Your Website

Actualités, Actualités

User experience design is something that most of us associate with websites. But why isn’t it something we extend beyond the website?

Here’s why I ask this:

As a consumer, it’s so rare that your only interaction with a brand is through its website. Take an ecommerce site, for example. You buy a product from it, and then what happens?

You get a confirmation email;
You get another email when the package ships;
You might get another email or SMS notification when the package is delivered;
You retrieve the package and open it;
You open up your purchase and use it.

These are all an extension of that initial user experience on the site. If there’s just one hiccup along the way, it could easily erode the trust and happiness you felt after quickly finding and buying what you needed on the site.

So, what I’d like to do today is look at 10 areas where UX design should extend beyond the website to ensure that the frictionless experience started there remains untarnished.

Extending UX Design Beyond the Website

As a web designer, you might be thinking that this part of the user experience doesn’t fall under the umbrella of your responsibilities. And you may be right about that.

For brands to truly be successful and profitable, someone needs to carefully examine the bigger picture and ensure that the user experience is flawless no matter how far away from the site it is. At the very least, you should share the UX research and strategy you do for a client’s site so their team can ensure it carries over to other areas of the business.

Here are some things to think about:

1. Mobile App

It’s not uncommon for websites to have mobile app counterparts these days. The layout doesn’t need to be identical since mobile users tend to behave differently than those on desktop.

That said, an app shouldn’t force users accustomed to the desktop experience to re-learn how to navigate or engage with the brand. So, the branding, UI design, speed, security, and navigation all need to be on par with what’s already been established in terms of usability.

2. Email

Most websites have a direct connection to email. For example, blog newsletters, purchase confirmation emails, and lead generation follow-ups all start on the website.

Consumers are well aware that when they hand over their email address, they will receive an email in return. In many cases, those emails are welcomed when they’re done right. But if something feels off, that bridge could easily burn between brand and consumer.

To preserve the UX, emails should come with the following:

The same branding and visual style as the website;
A personalized subject line, greeting, or offer;
Consistent messaging as the site, especially when it comes to the CTA.

Another thing to remember is that email isn’t the time to inject dark patterns into the experience. So, the “Unsubscribe” option should be in an easy-to-spot area and a sharply contrasting font color.

3. Social Media

Social media is another channel that’s commonly connected to a website. While you can’t control the aesthetics of social media websites themselves, the visuals and messaging in posts need to be on-brand.

That means that things like memes and emojis — which are popular means of communication on social — should only be used if they’re normally part of the brand identity. If not, you’ll need to find other ways to communicate engagingly.

Another part of the user experience to think about is customer support. Social media is a lot like going into a store. If someone has an issue with what they bought or the service they received, there will be many people around to witness the complaint. Social media only amplifies that — so the quality of customer care needs to be consistent with how the brand handles it everywhere else.

4. SMS

Not every brand will need to be connected to customers via text messaging. eCommerce companies, news sites, and personal services providers likely will, though.

However a brand uses SMS, the same UX guidelines apply here as they do across all other channels:

Keep messages concise;
Make sure they’re relevant and valuable;
Use branded messaging and design;
Don’t abuse the privilege and send too many;
Make it easy to opt out.

Basically, if you can’t make it a valuable extension of the brand’s offering, don’t use it.

5. Phone

Any website that publishes its phone number should expect to receive calls from prospects and customers. While there’s nothing to design here visually, the experience of getting on the phone with a company should be consistent with what they experience elsewhere.

One way to do this is to design an easy-to-follow routing system. It should be simple for callers to figure out which number to choose. What’s more, there should be no endless loops. If a caller has exhausted the options, they should be immediately directed to a representative.

Another way to ensure consistency is to adhere to a script — that goes for call centers for enterprises as well as the local lawyer’s office. Every caller should be greeted with the same tone and handled in the same manner (depending on the situation, of course).

6. Ads

There are a lot of places where brands can advertise these days:

Google search;
Social media;
Ad networks;
TV;
Radio;
Podcasts;
Blogs;
Billboards;
Direct mail.

When designing an ad campaign, there should be consistent messaging, aesthetics (when relevant), and CTAs presented. If branding isn’t consistent from ad to ad, there may be a delay in consumers recognizing the brand or its offer. Or, worse, not recognizing it at all.

7. Packaging

For brands that sell products, you have to think about how the packaging will impact the user experience. There are two types of packages to consider, too.

The first is the product’s own packaging. Branding should be clear as day and consistent with the site they bought it from.

It should also be easy to open. There’s nothing more frustrating than finally getting your purchase, only to realize you need tools to get it out of the packaging.

You also have to think about packaging for products that get shipped.

The product should fit well within the packaging. A too-roomy package will feel downright wasteful. So will excessive bubble wrap and paper filler.

Having a shipping label present in the package is also important. If the website makes it easy to make a purchase, the package should offer a convenient way to return the product if they’re not happy.

8. Product

The product itself has to align with the expectations set by the website.

Take the example of a SaaS. You’ve built an awesome landing page and mobile app store page to promote it. It looks great, it loads fast, and it’s easy to get around. But if the SaaS itself is ugly, disorganized, slow, or otherwise just clunky, all of the work you did to market it will end up being just false advertising.

So, make sure the expectations set before and during purchase naturally carry over to the experience with the product.

9. Business Exterior

For brick-and-mortar companies, the business’s exterior matters just as much as what happens inside it.

The most obvious thing to focus on is the aesthetics of the building. Does it look attractive? Is it in a safe area? Is there clear signage around it? Is it easy to find?

But you also have to think about user experiences that take place outside of the building. For example, there’s now a rise in curbside pickup. There are tons of things that can affect how happy the customer is with the experience — like if the pickup area is hard to find, there are never enough spots or the associates who deliver the orders always seem to be in a foul mood.

The business’s exterior should always set a good impression for what takes place inside.

10. Business Interior

Here are some things to think about when it comes to “designing” business interiors for a good UX:

Decor;
Layout;
Signage;
Furnishings;
Product discoverability;
Availability (of products or people);
Quality of customer service;
Checkout process.

It doesn’t matter what the company does — whether it’s a large retailer like Walmart or your own freelance design business. If a business’s establishment doesn’t look good, operate flawlessly, or provide a good person-to-person experience, it’s going to be very hard to get people to return.

So, all those things you do to design a streamlined website journey should be applied to a bricks-and-mortar business’s interior.

Wrapping Up

Depending on the types of companies you build sites for, some of the channels and suggestions above might not be relevant. Hopefully, this has got you thinking about other ways you (and your clients) can extend the UX design and strategy from the website.

If you can maintain the high-quality user experience from channel to channel, your clients’ brands will get more business, grow their profitability, and see a rise in loyalty, too.

Featured image via Pexels.

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17 mai 2021/par Service comm.

How To Power Through Designer Apathy

Actualités, Actualités

Sometimes you just don’t give a damn anymore. Possibly the only thing worse than designer’s block is designer’s apathy: that sinking feeling you get when you realize that you just don’t care about this particular piece of work anymore is disheartening.

The dread of going back to it is paralyzing.

There are many reasons you can stop caring about your work. Maybe you’ve just done the same thing too many times in a row. Maybe your client is insisting on asking for things you know won’t work for them. Maybe something much more important just happened in your life, and you’ve got bigger things to worry about. You could be discouraged by the apparent ‘sameness’ of bandwagon-hopping designs.

I’ve been not caring about my work ever since I was first asked to pick up my toys

Whatever the reason, we all experience times when we know exactly what we have to do… we just don’t care.

I’m something of an expert on this phenomenon. I’ve been not caring about my work ever since I was first asked to pick up my toys. Worse, I have the attention span of a goldfish, even now.

Web design is different. When I discovered it, it was new, exciting, and I could do it on the computer. I loved it, and I still do. Writing code that makes design happen in a browser window will never get old for me.

But even so, sometimes, a particular project will make me want to throw up my hands in exasperation and play video games ‘til Judgement Day. I’d welcome Skynet with tacos and RPGs.

So what do we do about it? First, answer this question: who is the project for?

For A Client

If the project is for a client, it’s just gotta get done. There’s no way around that. You made a commitment. You’re going to follow through and give it your best possible effort because you’re a professional. Anything less would be wrong.

However, that doesn’t mean you have to just power through with only coffee and misery for company. There are things you can do to make the work easier on yourself. The less miserable you are while you work, the better quality you can deliver.

For Yourself

There are a couple of schools of thought here. The first is that it’s perfectly fine to give up on personal projects when you stop caring. I mean, it’s your free time. Why spend it on something you don’t care about?

On the other hand, is a commitment made to yourself any less important than a commitment made to someone else? Many people seem to be perfectly fine with breaking promises to themselves when they’d never willingly do that to a client. Is that wrong?

I usually buy myself a drink and forgive myself, but it’s worth thinking about.

The deciding factor for me is whether my personal project will have any sort of lasting benefit. If whatever I’m designing, writing, or making counts as a long-term investment in my career or quality of life, then it absolutely has to get done, even when I’m not feeling it. Otherwise, I call it a learning experience and move on.

How To Power Through

So, for whatever reason — whether because you have to, or you want to — you’re gonna power through. Here are five ways to do it in style:

1. Start

The hardest part of doing work you don’t care about is starting. This is when you’ll be tempted to procrastinate until the last minute. Try not to.

2. Switch To A Different Part Of The Project

If you can safely (without causing problems) work on a different aspect of the project for a while, try that. The mere variety, the break from the work in front of you before, can boost your morale.

Indeed, working on a different part of the project can give you ideas of getting the most troubling bits done faster or more easily.

3. Do Something Old In A New Way

This one has its pros and cons.

Pro: You can look at this project as a chance to try out a new grid framework, script, code editor, or another tool of some kind. Injecting the process of discovery into an otherwise boring project can make it a lot more fun and even make you look forward to working on it.

Con: You’ll need to plan for extra hours and use some version control; because bringing a new tool or process into play is almost guaranteed to make something interesting go wrong — when this happens, you probably shouldn’t bill the client for the extra hours spent on StackOverflow.

4) Make Like Aziz Ansari And Treat Yo’self

Celebrate the milestones of your project. Don’t celebrate with video games if you need to get any more work done that day. That can go very wrong. But do celebrate. Reward yourself because you’re doing something difficult.

Have a snack. Give yourself a round of applause. Whatever it takes, make yourself look forward.

5) Outsource It

As a last resort, you can always outsource the project to someone else. Just make sure it’s someone you can trust to deliver the same quality of work you would normally provide yourself. Make sure to check it over before handing it off to a client.

Alternatively, you could just outsource the bits of the work that you don’t like. Either way, this is a risky strategy because whoever you outsource to might experience delays or, ironically, not care about the project.

Conclusion

You can do it! I believe in you. The really, really boring projects can seem like huge sinkholes of sadness, but they don’t last forever.

Featured image via Pexels.

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5 mai 2021/par Service comm.

10 Elements of Landing Pages That Convert

Actualités, Actualités

Landing pages are central to successful marketing campaigns; they allow you to target particular customers with particular solutions to particular problems.

It’s easy to confuse what a landing page is because users “land” on many pages. When we talk about landing pages, we mean a page that is entirely dedicated to a particular type of customer. In fact, if we could create a unique landing page for each individual user, that would be awesome.

You might think your homepage is a landing page, but it’s not; users reach your landing page in various ways — directly, via organic search, or backlink. A landing page is normally dedicated to a specific marketing campaign. It is accessed from a link in an email, via social media, or most often via a PPC (Pay Per Click) advert.

Here are 10 elements of landing pages that are proven to convert successfully:

1. Use A Single Call To Action

Your potential customers must know how to move forward with your product or service as early in the experience as possible.

Are they signing up for a free trial? Are they signing up for your newsletter? Are they buying a product? Are they contacting you? Whatever you need them to do, make it clear.

The Hick-Hyman law of UX says the more choices you give a user, the less likely they are to make any choice at all; conversely, the fewer choices, the greater the likelihood that they’ll move forward.

Give the user one choice: click the button, or don’t click the button. A single CTA will out-perform multiple options.

2. Keep Forms Simple

Often, your landing page will need a potential customer’s information. They might be creating an account, setting up a trial, or just joining your newsletter.

If the potential customer is signing up for a trial, by all means, ask for their email address. But you don’t need their cell number, their mother’s name, the street they grew up on, their birthday, or any of that other junk that’s used to profile users.

Whatever the purpose, keep your form ultra-simple. That means as few fields as possible. If you really want it, give the user the option to fill it in later as part of an onboarding process — when they’re already invested — but not on the landing page.

3. Make the Headline Punchy

The first thing your potential customer sees on your landing page is the headline, so make it count.

Half a dozen words are usually more than enough. Your goal is to keep it short enough that the potential customer has read the headline before they realize it.

Often, you’ll want to clarify the statement with more information. That’s fine as a sub-heading after you’ve grabbed their interest, but make sure you grab their attention first.

The headline “Coyote Anvils” is best followed by the sub-heading “You’ll be eating roadrunner for dinner!”

Your goal for your headline is to explain your product or service in 2–3 seconds.

4. Center Your Content Around Your Value Proposition

What makes your product or service stand out? What makes it better than the competition? If you’re not sure, spend some time checking out companies in your space.

Creating a value proposition can be one of the toughest challenges a business faces because you need to put yourself in your potential customer’s shoes. But if you get this right, it will carry your marketing. You need to find the benefits within your product or service, not the features.

Value propositions are best when backed by facts. The “World’s Most Accurate Anvils” is best backed by proof: “9/10 coyotes said they were more likely to hit their target than themselves when using our patented AccuAnvil.”

5. Lists, Lists, and More Lists

You’ve got seconds to engage your potential customer, perhaps even less. One way to grab them is with a great headline, but you have to keep them interested beyond the headline.

One great way is bullet lists with short entries. Short-item lists naturally pull our eyes down the page because our eyes take in the whole line in one glance; we don’t need to read to absorb the information.

The longer you can keep someone on the page, the greater the likelihood they’ll keep looking, so pulling them down the page with lists is a great tactic.

6. Exploit the Zeigarnik Effect

The Zeigarnik Effect says that people remember incomplete experiences better than they do completed ones. This is because when a task is seen as completed, it can be filed away as a memory, but if it’s incomplete, then it remains at the front of your mind.

This is a boon for designers creating landing pages because we can create a situation where the potential customer begins an onboarding process and is aware that it hasn’t been completed — they might need to verify their email address, for example.

The lack of completion keeps the landing page and the product or service fresh in the potential customer’s mind. So when they see that onboarding email, they’ll use it.

7. Proof

Anyone can put up a website. It’s easy. And as a result, potential customers don’t necessarily trust you.

One way you can combat this is with some form of proof. That may be in the form of official certifications, or featured testimonials, or just independent reviews.

It rarely occurs to potential customers that you’re cherry-picking the testimonials and reviews you’re choosing to display, so even if only some of your reviews are good, it’s worth including them.

But be careful not to sound too good. If you post nothing but 5* reviews, people will smell a rat; that 3* review may actually do you a favor by making the 5*s seem more genuine.

8. Predictive Images

Potential customers lack imagination, they don’t have all the facts, and unless your product or service is very basic, they may not fully understand what the product does for them.

Use images to quickly show them what life may be like using your product or service. Paint an appealing picture. If they can see themselves in the image, they’ll grant you a little more time to persuade them in the form of further content.

9. Continuity

How did the potential customer arrive at your landing page? Chances are it was via a PPC link, or if you were lucky an organic search link. However they arrived, they were in a certain frame of mind, with a certain problem they wanted to solve; they aren’t going to take kindly to being diverted onto a different train of thought.

Your landing page has to match the tone, style, and value proposition of your adverts. The potential customer’s experience of your organization begins with the advert, not the landing page, so make sure that you don’t break the spell. If your landing page doesn’t match your advert, you could lose the potential customer altogether — and increase your bounce rate while you’re at it.

Remember: the customer was attracted by something in your advert, so give them the same attractive qualities on your landing page.

10. Drop the Nav

Most sites have a single main menu and a rich footer with links to customer service, contact pages, and so forth. These are detrimental on a landing page because you’ll leak traffic to other, less-focused parts of your site.

Your landing page is a streamlined selling machine. The only link you want on the page is your CTA.

It’s fine to keep legal text and even links to privacy policies — users rarely click those anyway. You can also link to your homepage using your logo. But don’t add any navigation that invites a click, or you’ll dilute all the work you’ve put in.

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28 avril 2021/par Service comm.

4 Body Language Mistakes and How to Fix Them

Actualités, Méthodes et organisation des process IT

Our Self-presentation skills far supersede our verbal communication

We speak more through our bodies than our words. The posture we assume, the expression on our face, hand gestures, and our eye movement conveys far more than we would like to expose.

A subtle smile in a meeting can indicate a willingness to engage in a dialogue, while a stern look can instantly kill the conversation. Constantly checking the phone or looking at the watch can signal disengagement, while focusing on the other person signals interest.

Rolling our eyes expresses distrust or disgust in another person’s idea or behavior, while our eyes light up when we are genuinely curious about others. Keeping head down while walking in the hallway shows a lack of presence while acknowledging people passing by through a simple nod creates warmth. A firm handshake to begin an interview can exude confidence and power, while a limp handshake can reveal nervousness and weakness.

These non-verbal cues form a part of our body language that speaks even when we are silent, revealing how we are thinking and feeling in the moment.

Olivia Fox Cabane who has lectured at Stanford, Yale, Harvard, MIT, and the United Nations says:

In the scope of human evolution, language is a relatively recent invention. But we’ve been interacting well before this through nonverbal modes of communication. As a result, nonverbal communication is hardwired into our brains, much deeper than the more recent language-processing abilities. This is why nonverbal communication has a far greater impact.

She then points out ‘Without our realizing it, our bodies send out thousands of signals every minute. Just like our breath and heartbeat, these signals are part of the millions of bodily functions controlled not by our conscious mind but by our subconscious mind.’

Understanding the power of our body language and the role it plays in workplace communication and collaboration can bring us together by adopting positive communication styles as opposed to setting us apart through bridges of misunderstanding.

Importance of Body Language in Communication

Our body language plays a key role in impression management, the art of influencing how we are perceived by others.

A positive body language can show our enthusiasm to contribute, confidence in our abilities, being comfortable in taking on challenges, passion to drive results, and present to recognize future demands. It can open a world of new possibilities.

A negative body language can send strong signals of our resistance to contribute, doubt of our abilities, uneasiness to take on challenges, indifferent and uncaring attitude towards outcomes, and disconnected from reality to be able to handle future potential. It can close doors to success and growth.

Maya Angelou said, ‘People may not remember what you said, but they will remember how you made them feel.’

Since our emotions drive a large part of our decision-making, guess who will get the attention when a new project or a position opens up — a person who exhibited confidence in their body language or someone who looked like a nervous wreck?

Intelligence and brilliance are not enough to be successful at work. Our self-presentation skills far supersede our verbal communication.

The way you carry yourself is a source of personal power — the kind of power that is the key to presence. It’s the key that allows you to unlock yourself—your abilities, your creativity, your courage, and even your generosity. It doesn’t give you skills or talents you don’t have; it helps you to share the ones you do have. It doesn’t make you smarter or better informed; it makes you more resilient and open. It doesn’t change who you are; it allows you to be who you are. — Amy Cuddy

What happens when what we say is not in alignment with what we believe? We can lie through our words, but our bodies will reveal the truth. The non-verbal cues that we send through our body speak stronger than words.

Consider this. Someone approaches you with advice on a new strategy. Instead of expressing your true opinion, you simply nod in agreement. But, the tension around your eyes, the tone of your voice, and many other non-verbal cues can make the other person uncomfortable and leave them feeling unsure of your advice with the decision to never trust you again.

The idea is not to be inauthentic through your body language but to be aware of its implications.

Research shows that we form impressions about others within a few minutes of meeting them and then our confirmation bias guides us in picking data that confirms our point of view. Anything that strengthens our belief system is readily accepted and that which contradicts it is rejected.

Being aware of the role our body language plays in forming this impression can help us twist the outcome of an interview in our favor.

For someone in a leadership position, body language is extremely important since people in an organization mimic not only the way leaders talk but also pick on their non-verbal cues.

A leader with positive body language appears approachable, open to feedback and shows a willingness to change while a leader with negative body language appears inaccessible, closed to feedback, and arrogant to adapt and change with the future demands.

Amy Cuddy asks, ‘Our non-verbals govern how others think and feel about us, but do our non-verbals govern how we think and feel about ourselves?’

Absolutely. Mastering the art of non-verbal communication not only leads to better communication with others, but it benefits us too. Presenting our best self forward by adopting positive body language enables us to be the creator of our future as opposed to being a victim of other’s perceptions. It leads to more opportunities for growth with higher chances of success.

4 Body Language Mistakes and How to Fix Them

1. Mind Is Not Attuned to The Body

When our mind is not in congruence with our body, we may try to portray a state which is in conflict with our inner self by controlling our posture and expression on our face, but sooner or later this incongruence will show up in our body language.

A positive body language cannot keep up with the negative mental state — what goes up in our mind will show up in our body. Without our realization, these ‘microexpressions’ will be noticeable to the people around us.

Our body language expresses our mental state whether we like it or not. Our facial expressions, voice posture, and all the other components of body language reflect our mental and emotional condition every second. Because we don’t control this flow consciously, whatever is in our head will show up in our body language — Olivia Fox Cabane

How to Align Our Mind and Body:

Research shows that our mind cannot distinguish imagination from reality. So, whatever our mind believes, our body will project.

We can bring out the desired body language by catching ourselves in those moments of negative mental states — disagreement, insecurity, angst, frustration, anxiety, criticism, and self-doubt, and choosing to get into a positive one.

When you need to project confidence, seek inspiration.
When you feel angst due to a disagreement, ask yourself ‘What can I learn from the other person?’ and ‘How are my biases causing me to be closed-minded?’
When all you can see is negativity, choose to ask ‘What’s the one positive thing I can think about this situation.’
When self-doubt consumes you, tell yourself ‘I need to let go of my fears to create a better version of myself.’
When you exaggerate a negative outcome, ask yourself ‘What’s the worst that can happen?’ and ‘Is it really that bad or am I making up stories?’

Adopting a positive frame of reference and moving from a problem to a solution mindset can help us shift gears from a negative internal state to a positive one.

2. We Do Not Make a Commitment to Be Present

‘Being present—paying attention to what’s going on rather than being caught up in your thoughts — can yield immense rewards. When you exhibit presence, those around you feel listened to, respected, and valued,’ explains Olivia Fox Cabane.

When we are not engaged in a conversation, consumed in our own thoughts, and pretend to listen, it clearly shows up in the non-verbal signals we send to the other person.

We may start fidgeting with our phone or laptop showing signs of distraction, look here and there instead of making eye contact signaling we are not interested in what they have to say and may even shift too many times in our position out of discomfort.

Without our awareness, our body language will convey disrespect and distrust to the other person.

How to Be Present:

You must commit to a conversation, even the brief ones, or walk away. If you’re too distracted, admit that to both yourself and the other person. Be present or be gone. — Celeste Headlee

It’s more polite to walk away from a conversation that doesn’t interest you than pretend to be present.

Once you decide to participate, you first need to convince and tell yourself that you want to be present. Say ‘I choose to be present,’ and then adopt body language that aligns with it — look at the other person with enthusiasm, lean just a little to build interest, and try to grasp what the other person intends to say.

You may occasionally drift away, but by choosing to be mentally present, you can bring your mind back to the conversation. Active listening though difficult is the most effective form of non-verbal communication that requires continuous practice and training of the mind.

3. We Ignore Context

When we talk to someone, their perception of us is based on the context of the meeting, their expectations, and their own personal and cultural filters.

Without recognizing that people operate within a certain context, we may send non-verbal signals that conflict with their values, contradicts their mental state, or even violates their sense of self.

How to Apply Context:

When engaged in a difficult conversation, without empathizing with how the other person might be feeling in the moment, we may appear cold, unemotional, and downright rude. By adopting kindness and warmth in our body language, we can convey the right message without necessarily making them feel bad.

When someone is passed up for a promotion, showing an attitude of indifference without understanding the value it holds in their life can make them resent you. Body language that shows presence and concern by giving them an opportunity to express their feelings can build better relationships.

When a co-worker is grieving a personal loss, you may appear too intrusive in your body language when all they need is space to let the feelings subside. It could be a personal preference or a cultural nuance, but without understanding their context you may actually do more harm than good.

When dealing with difficult people, your body language may switch to a fight-or-flight response. But, if you take a moment to analyze the situation without being at the effect of a fundamental attribution error, you may understand the rationale behind their behavior.

Every situation is unique. We need to project the right body language for each person by taking their context and personal filters into account.

4. We Tell a Conflicting Story

We may believe that we are highly approachable, but others may find us unapproachable. We may also think that we are open-minded, while others may find us biased. We may assume that we provide a psychologically safe environment to our people, but our employees may be terrified to make mistakes.

Now, it’s easy to say that ‘it’s just them, not me. I have already communicated to them multiple times.’ But really, is that the true story? Your intention may be far from the reality of your situation.

Just after we observe what others do and just before we feel some emotion about it, we tell ourselves a story. We add meaning to the action we observed. We make a guess at the motive driving the behavior. Why were they doing that? We also add judgment — is that good or bad? And then, based on these thoughts or stories, our body responds with an emotion. — Kerry Patterson

When our body language doesn’t match our words, people pick up on our non-verbal signals — the sign of contempt on our face when someone makes a mistake, pacing back and forth when conveying bad news, showing nervousness by fidgeting when asking for feedback, rolling eyes when we disagree, making hand gestures that signal blame and so on.

So, while you may communicate one thing with your words, your body may speak the opposite. And when people get confusing signals, they tend to go with what they observed and not what they heard.

How to Tell the Right Story:

Bring your body language in sync with the message you wish to convey. People find it easy to trust a person when their body language reflects their words.

When asking for feedback, look the person in the eye and don’t be distracted. When someone makes a mistake, show curiosity in your face to enable them to learn from their mistakes. When telling people to feel comfortable to approach you, make open arm-hand gestures. When communicating bad news, be intense but show confidence in your ability to make things right by looking at people with passion and hope.

People spend a lot of time perfecting their speech without verifying what their speech is conveying through their body. When it comes to making the right impression, don’t just speak through your words, make your body language count too.

Summary

Master the art of non-verbal communication in the workplace by:

Tuning to a positive state of mind: Be self-aware of your negative mental states and choose to get into a positive one.
Committing to being present: Practice active listening and engage fully in the conversation instead of being simply present.
Taking context into account: Connect with the other person by taking their values, mental state, and sense of self into account.
Telling the right story: Bring your body in sync with the message you wish to convey.

Previously published here.

Source de l’article sur DZONE

9 avril 2021/par Service comm.

The Most Comprehensive Grammarly Review Ever

Actualités, Actualités

Who is Grammarly for? Can a grammar checking tool like Grammarly replace a human editor and proofreader? Is the Grammarly checker worth it? Are the Grammarly free checks sufficient for me, or should I upgrade to Grammarly Premium? Should I install Grammarly on Chrome? How effective is Grammarly for Word? Is downloading the Grammarly desktop app worth it? You have questions…all of which we’re going to answer.

I have been using Grammarly regularly for proofreading my documents and emails since 2015 and have witnessed its evolution as a product firsthand. After checking over three million words during this period, I can confidently say that Grammarly has come a long way. Raising $200M in total funding at a valuation of $1B+ so far, and with more than a million downloads per month, Grammarly is now a top-1000 website by traffic worldwide.

I write a lot, so Grammarly has been my go-to writing assistant for correcting passages and enhancing my writing. I first tried the Free version, and in May 2020, I upgraded to the Premium version, finally! Grammarly Premium is a great tool that takes care of most of your writing, proofreading, and plagiarism-checking needs for intensive work.

In this article, I’ll explain what Grammarly is, its features, what it does (functions of all versions and products), the pros and cons of using Grammarly, my rating of Grammarly, who should use the Free version, and who should use the Premium version and the difference between the two. I’ll also explain how to use Grammarly properly. I’ll then compare it with other popular tools and suggest which ones suit your needs. In the end, I’ll leave you with my final assessment and FAQs.

What is Grammarly?

Grammarly is an online digital writing assistant that checks for a range of English grammar and spelling mistakes. It also helps enhance the writing through its excellent context-based clarity suggestions (Premium version).

Grammarly is a writing aid that checks not only for spelling slights, grammar rules, and clarity issues but also identifies the tone of the writing to provide relevant instructions through its Error Cards. It also has a plagiarism checking tool, which is available with the Premium version.

Grammarly employs AI (Artificial Intelligence) and NLP (Natural Language Processing) to check the content for all possible syntactic and semantic issues. Although it has an extensive database, it is still incomparable to human proofreading and professional editing, especially when it comes to understanding the context of the writing.

Grammarly Overview For Beginners – Compatible, Accessible

Grammarly is astonishingly easy to use, primarily due to its compatibility via the Browser Extension/Add-on, from which you can use it on millions of websites. Moreover, its other product forms, i.e., the Online Editor (Web App), Desktop Application, MS Word/Outlook Add-in, and the Grammarly Keyboard for iOS/Android, make it accessible everywhere.

How Does Grammarly Work?

It automatically detects issues in the content in the Desktop App, the Online Editor, and the browser (even in Google Docs, which is in Beta at this time) via its add-on. Yet, for the MS Word Add-in, you have to click the Grammarly button to activate the app. Grammarly explains all detected issues via an Error Card that contains relevant information for each item. You can implement it by clicking the suggestion, ‘Ignore’ the problem, or ‘Add to Dictionary’ (in case of a spelling issue). You can also provide feedback (if you think that the suggestion is wrong). The Free version checks only for spelling and critical grammar mistakes. The Premium version also reveals a ton of advanced ‘Clarity Issues.’

The Tone Detector helps you estimate the entire document’s tone, which can be valuable for many writers who target a particular audience, e.g., formal writing for the business audience.

Limitations of Grammarly (For Beginners)

Grammarly, overall, excels at almost all the things it does, and therefore the free version is recommended for everyone. Grammarly provides a generic readability score. Advanced grammar checks like the clarity checker, the plagiarism checker, and many other features are not available for the free version.

Grammarly is dominant amongst its competition, but it doesn’t solve all English language problems. It is useful at picking syntactic mistakes but still misses significant semantic errors, which can be a problem for people who are not particularly adept at English — as they won’t notice these slips.

The Good	The Bad	& The Ugly
Ease of use – simple, intuitive, and efficient interface	English language only	Tad expensive (notably the monthly subscription at $29.95 per month)
Context-based grammar checking	Not 100% accurate (primarily misses linguistic bloopers)	No free trial for the premium version.
Fantastic grammar checker	Business account starts at three users and charges per number of users (can be a bit expensive for small businesses)	Only one account (license) for the premium version. You can use it on up to five devices.
Convenient tone detector	Insufficient as a standalone tool (doesn’t do everything)	Incomplete sentences can sometimes go undetected
The insightful error cards are instructional and productive (they help you to improve your writing)	Unlike ProWritingAid and Hemmingway Editor, it doesn’t provide much information about the whole passage, Grammarly’s scoring is generic right now	No substitutes are suggested in many cases. Example: synonyms, rephrasing suggestions for the intricate text, etc.
Integrates well with MS Word, Outlook, WordPress, emails, social media, and millions of websites	The free version is limited to fundamental grammar and spelling mistakes	Cannot determine contextually incorrect sentences (it cannot perceive the meaning of the written document)
Knowledge-base	The premium version identifies repeated words but sometimes doesn’t provide a suitable alternative to use	Short on vocabulary suggestions (not as competent as the free thesaurus writing tool)
The Grammarly keyboard is available for Android & iOS for FREE	Free version shows the number of advanced clarity mistakes but doesn’t tell you what those mistakes are and where they are	The formatting tool is rudimentary. You have to write in another text editor and then import it to the Grammarly Editor to format your writing accurately
Personal dictionary	Google Docs is not supported yet (in Beta).	Restricted to English only, and it also doesn’t translate other languages as Ginger does.
The adjust goal option allows you to customize Grammarly’s feedback.	It can miss simple semantic issues, which sometimes can be caught by text editors like Google Docs and MS Word.
Formatting remains the same if you import/upload a document, but it changes if you copy/paste.	Plagiarism Detector is not available for the free version.
Weekly writing stats (sent to user email) can help you identify your problem areas	The browser extension can malfunction, i.e., opening and closing the Grammarly editor within a website (sometimes) duplicates the content
Option to download the detailed performance statistics as a PDF	Sometimes Grammarly doesn’t catch all mistakes on the first try. You have to refresh or scroll to let it run again and see if it finds new issues
Grammarly blog teaches English grammar rules, writing techniques, and more
Context-based checker is more accurate than competitors
Provides rephrasing suggestions for complicated sentences
The premium version excels at catching inconsistencies

Who Should Use Grammarly?

Free:

Everyone

Despite being limited, Grammarly (free version) is a phenomenal tool. Therefore, I would heartily recommend it to everyone. It’s free, and it’s convenient.

The free version should be everyone’s go-to tool for proofreading social media statuses, tweets, and comments. It is also crucial for editing all sorts of short-form writing, such as emails. Professional writers can also use the free version to catch typos and basic grammar mistakes.

Premium:

Professional Writers
Authors
Bloggers
Students
Businesses that require extensive writing
Marketers/Advertisers
Content Creators
Editors and Proofreaders

Apart from all the necessary features offered in the Grammarly free version, Grammarly Premium provides several other valuable elements such as an advanced clarity checker and a robust plagiarism checker. All these help you enhance your writing effectively.

Grammarly Premium is a helpful tool for people who are already adept at English as it still requires plenty of work on catching semantic errors. Businesses and Professional writers who do intensive writing should give the Premium version a go. From writing, editing, and proofreading to plagiarism checking, it is almost an All-in-One solution (though not a substitute for a human proofreader – at least yet).

Who Shouldn’t Use Grammarly?

Free:

Students
English Learners

People, especially students who cannot learn from their mistakes, should avoid relying on Grammarly as it can hinder their learning process.

Granted, Instructional Error Cards and Weekly Writing Stats (emailed to the user) can pinpoint your weak points, but educating yourself from there on is entirely up to you.

Just like ‘Auto-correct’ hinders people’s ability to learn proper spellings, Grammarly can do that for learning grammar rules.

Premium:

Amateur Writers
Infrequent Users

Grammarly is an excellent tool, but it still makes slips, which can be misleading for amateurs who don’t have a solid grip on the English language. Therefore, if you are not proficient enough in English, you should only subscribe to Grammarly Premium if you can remember that it is not a replacement for a human teacher or a proofreader. Or, you can continue using the Free version, which is competent enough to check fundamental grammar and spelling oversights.

Furthermore, businesses and professionals who are infrequent users can stick to the Free version if they feel they will not be making the most of the Premium version.

Grammarly vs. Basic Text Editors

A comparison with basic text editors will illustrate Grammarly’s true potential:

Microsoft Word

Microsoft Word is the most popular and feature-packed text editor. It includes a basic grammar and spelling checker that catches typos in real-time. However, MS Word is very limited in its grammar checking capabilities.

I’ve written many articles using Microsoft Word, which were considered error-free by the text editor. However, when I put the same documents in Grammarly’s Editor, there’d always be some critical mistakes caught by the Free version and some clarity or consistency mistakes pointed out by the Premium version.

Grammarly finds inconsistent punctuation that MS Word missed.

Google Docs

Google Docs is another mighty text editor, which is free to use. It also has numerous features, including spelling and grammar checking. Google Docs’ grammar and spelling check software only flag issues with an alternative in its database; otherwise, it ignores them. It auto-corrects the obvious spelling blunders. It can also pick missing determiners (articles) better than Microsoft Word. However, once again, when compared to Grammarly, Google Docs falls far behind in exposing slip-ups.

Grammarly in Google Docs.

Google Docs performs a little better than MS Word when it comes to punctuation, yet it is incomparable to Grammarly, which is in Beta for Google Docs.

How to Write Better With Grammarly

Grammarly proofreads content written in English (American, British, Australian, and Canadian) and gives detailed performance statistics. Weekly Writing Statistics are emailed to the user account, and you can download a complete PDF that extensively illustrates your performance.

From scoring to pointing out all mistakes and amendments, Grammarly doles out a comprehensive document that you can use to improve your weak areas. Grammarly can function as your teacher in this regard if you learn from these mistakes and try to improve your performance, especially in areas pointed out by the software.

Try Grammarly for yourself.

All Grammarly Products

Grammarly is available in the following product versions:

Grammarly for Business (3 or more users)
Grammarly @edu (for Educational Organizations/Institutes)
Grammarly Premium
Grammarly Free

All these versions are usable in the following product forms:

1. Online Editor

Grammarly’s web application acts as an online editor to upload a document, copy/paste content, or write directly. It has a 4MB size-limit and a 100,000 characters-limit (about 60 pages). When you upload a file, a pop-up tells you that your document formatting will restore when downloaded.

Grammarly’s interface for the online version and the desktop app is identical, and it is outstandingly intuitive and accessible. A dedicated writing assistant panel on the right side contains valuable information and choosable options. It also lists and categorizes all the errors found.

A bar at the bottom contains a few formatting options and some length-related info about the passage.

2. Browser Extension

Typing in any online text editor activates the ’Grammar and Spelling Checker’ when the extension is on. It underlines (in red) all the issues in real-time. Hovering over the problem pops up an Error Card that contains corrections and more information about the mistake.

You can use the Grammarly icon at the bottom-right of online text editors to activate or deactivate the tool. This option is beneficial because sometimes you want to check your content but don’t want distractions while writing. I recommend turning on the extension after you have completed your draft and now want to begin the editing phase. You can also open the Grammarly editor within a website for added convenience.

The Grammarly add-on is available on all popular browsers – Chrome, Firefox, Safari, Edge Chromium, etc. And it is compatible with millions of websites and the web versions of many desktop applications, including WordPress, emails, social media, work platforms, and many more. Grammarly for Google Docs is in Beta right now. The Grammarly extension also gives you the option to ’Show Definitions and Synonyms via Double Click,’ which works like a dictionary within any website.

The Grammarly icon within your text editors tells you the total number of issues found on the Grammarly pop-up. However, you have to scroll through the document and find those problems yourself. It is not as efficient as the online Editor. The extension only shows the critical issues inside your online editor. It gives you the option to open the online Grammarly Editor to see the errors pointed out by the Premium version. The browser extension also works slower for lengthy content. It is convenient but only for short-form writing.

3. Desktop Application

The desktop application, like all other products, is online only and doesn’t work offline. An internet connection is necessary as Grammarly uses its database to process the document. The desktop app is identical to the online editor.

4. Microsoft Word/Outlook Add-in

You can integrate Grammarly into Microsoft Word and Outlook through their Add-in. Unlike other Grammarly product forms, the MS Word Add-in activates when clicked — otherwise, it stays dormant. When enabled, a right panel appears with suggestions, Error Cards, and statistics, just like the Online Editor and the Desktop App. Grammarly has no character limit for the MS Word Add-in.

5. The Grammarly Keyboard App

You can download Grammarly Keyboard for both Android and iOS through their respective stores. Now available for iPad as well, it is easy to use as it works like the auto-correct feature available in the smart devices. It gives suggestions when Grammarly encounters any grammar or spelling lapses.

Grammarly Pricing Plans

Grammarly is a tad expensive when purchased as a monthly subscription, which costs $29.95 per month. The quarterly ($59.95) and annual ($139.95) subscriptions offer better value for money. Through its weekly newsletter and other channels, Grammarly presents discount offers to its free users from time to time, which you can avail yourself of to get an even cheaper deal for the Grammarly Premium subscription.

Grammarly Pricing Plans for Premium Version – Monthly, Quarterly, Annual

Free

Grammarly Free is limited but still adequate for many as it gives you critical grammar and spelling checking capabilities. It is usable in all product forms.

Premium

Grammarly Premium, along with Spelling and Grammar Checker, offers an advanced Clarity Checker, Plagiarism Checker, and experimental Tone Detector. All Grammarly features are available for the Premium version.

Business

Grammarly for Business offers all the Premium features for three or more users. It also gives you an admin panel to customize your experience. You can add a personal dictionary, among other things, which will be accessible to all users. Grammarly for Business includes:

Individual accounts
Admin panel
Centralized billing
Team usage stats
Priority email support
Single sign-on

Grammarly Business Pricing Example

Grammarly @Edu

Grammarly @Edu is also an available option, of which educational institutes and organizations can avail themselves. It caters to a large number of accounts, as it targets students.

Grammarly Features

UI

Grammarly has hands-down the best interface among all the writing assistants. It is incredibly intuitive and user-friendly.

Compatibility

Grammarly integrates with millions of sites and text editors. It is also compatible with MS Word (both for Windows and Mac) and Outlook via an Add-in. It is still in Beta for Google Docs.

Grammarly is incompatible with some desktop apps, but you can use Grammarly in their web versions.

Supported Document Formats

For products where you can upload text documents, the supported document formats are: .docx, .rtf, .odt, .txt.

Languages

Grammarly is restricted to English only, including American, British, Canadian, and Australian English. Grammarly doesn’t support foreign language phrases, translation, etc., at the moment.

Grammarly Functions

Spelling Checker

Grammarly checks for spelling mistakes based on context. It is excellent at differentiating between commonly misspelled words. It can also tell Common and Proper Nouns apart (in most cases).

Grammar Checker

All Grammarly products on all plans help you check for grammatical errors and syntax issues in the provided document in real-time.

Plagiarism Checker

The Plagiarism Checker is not available for the free version. When I inquired about plagiarism in hard copy, patch plagiarism, and ProQuest, here’s what Grammarly Support had to say:

“We teamed up with ProQuest to provide even more accurate plagiarism checks: currently, Grammarly’s plagiarism checker searches major proprietary databases along with over 16 billion web pages. You can check ProQuest libraries here http://www.proquest.com/libraries/academic/databases/.

Please note that Grammarly catches verbatim plagiarism and slightly modified text that can be classified as unoriginal. As comprehensive as our algorithms are, significantly rephrased text oftentimes can’t be traced back to its source.”

Note: I checked this document with both; Grammarly Plagiarism Checker is not as robust as Copyscape, but it’s catching up fast.

Tone Detector

It detects a variety of tones based on the context of the given passage.

Grammarly Tone Detector

Clarity Checker

Grammarly checks for advanced issues for the Premium, Education, and Business versions. The Free version checks for limited conciseness; the rest is available on the Premium version only.

Grammarly Support

Grammarly offers support via its extensive, well-written, and user-oriented knowledge-base. Grammarly also provides support via email (24/7 for the Business version) if you can’t find a relevant answer in the knowledge-base.

Moreover, the Grammarly Blog teaches, among other useful things, the proper use of grammar in English.

Grammarly Blog

The Grammarly Blog teaches the rules of English grammar and gives tips on writing. It also specializes in teaching about the most common blunders, which are also a strong suit of the application.

Detailed Performance Statistics

You can view the ‘Statistics Summary Card’ by clicking the ‘See Performance’ button. Or you can download the detailed statistics via the Download PDF Report option. These statistics are in-depth and contain exhaustive information regarding the whole document, including your score, errors, reading time, speaking time, and more.

Grammarly Performance Stats

Adjust Goals

You can customize Grammarly’s feedback according to your needs. This option gives you an adjustable chart where you can set your preferences according to your needs. It helps with the document’s tone, the difficulty level depending on the target audience, and more.

Grammarly Adjust Goals

Get Expert Writing Help

Grammarly gives you the option to get your work checked by experts. It’s a particularly convenient option for those who cannot or do not want to rely on their proofreading skills better than finding and hiring someone yourself.

Grammarly Expert Writing Help

Is Grammarly Really Free to Use?

Grammarly has a free version with a powerful-enough spelling and grammar checker. It is available in all product forms – Online Editor, Browser Extension, Desktop Application, and Word Add-in. The Free version checks for up to 150 grammar rules.

It is superb at uncovering elementary grammar fallacies due to its context-based checking, powered by its robust AI and NLP software.

The Free version doesn’t show clarity issues. It reveals the number of clarity issues in the content, but it doesn’t tell you what and where those issues are.

Is Grammarly Premium Worth The Cost?

The Premium version shows advanced grammar issues such as clarity, conciseness, dangling modifiers, squinting modifiers, monotonous sentences, intricate text, split infinitives, and many more. It checks for over 400 rules of English grammar, far more than the Free version. Grammarly Premium also has a plagiarism checker within the interface, which is mighty-enough for online plagiarism checking.

Grammar Checks

When you run some text through any version and product form of the app, Grammarly will process the document for the following:

Sensitivity
Determiners
Voice
Conciseness
Conjunctions
References
Nouns
Fluency
Word order
Spelling
Conventions
Syntax
Variety
Formality
Pronouns
Prepositions
Verbs
Numerals
Punctuation
Modifiers
Consistency
Correctness
Clarity
Delivery
Readability
Engagement

However, Grammarly will not point out many of these mistakes for the Free version. It will only tell you the number of such problems in your content.

Grammarly Checklist

Grammarly Free in Action:

Let’s see some examples.

Verbs

Grammarly detecting the wrong form of a verb.

Context-Based Checking

Grammarly Context-Based Checking

Capitalized Words

Grammarly detects unknown words, and if you capitalize them, it considers them proper nouns. It can also miss the incorrect use of a term if you spell it correctly and put it within commas.

Grammarly while dealing with proper nouns, capitalization, and unknown words

Phrases vs. Sentences

Grammarly can differentiate between phrases and sentences. Therefore, you can write headings and subheadings in the form of expression.

Grammarly differentiating between sentences and phrases

Multiple Mistakes in One Sentence

Grammarly catching multiple mistakes in one sentence

Determiners

Grammarly pointing out the wrong determiner-article use

Incomplete Sentences

The Grammarly algorithm is not good enough yet at recognizing incomplete sentences. Grammarly is far from perfect, as evident from these examples. Google Docs suggested ’was because’ for the last line instead of ’is because,’ but Grammarly missed that.

Grammarly can miss incomplete sentences.

Grammarly is only making one suggestion that the article use may be incorrect here in the below image.

Cannot detect incomplete sentences (sometimes) if other issues exist

Grammarly suggests you change the first line in the below image because it believes it’s caught a sentence fragment. You accept the suggestion, and it becomes the second line, which is, again, a sentence fragment, according to Grammarly.

Grammarly ‘sentence fragment’ suggestions

Sometimes, the suggestions are right as well.

Grammarly recognizes sentence fragments in some cases

Punctuation

Comma

Grammarly is a sniffing-hound-on-steroids when it comes to commas — both missing and wrong ones. It pinpoints the exact location where you should place a comma in a sentence. Whether it is between clauses, a list of items, or something else, Grammarly knows if you have missed a comma or placed a wrong one. It also exposes the famous “Oxford Comma.” Grammarly now points out any inconsistent punctuation (curly vs. straight commas, for example) in your articles.

Grammarly pointing out the missing Oxford Comma

Hyphen

First, it points out the missing hyphen. Once you rectify the error, it points out the wrong capitalization. Grammarly works in steps for multiple errors in a sentence.

Grammarly catching a missing hyphen.

Semi-colon & Colon

Grammarly catches the incorrect use of the semi-colon & colon.

Period

Grammarly points out a missing period

Missing Apostrophes

Grammarly can catch missing apostrophes

Grammarly Premium in Action:

Apart from correctness that checks for critical grammar mistakes, the Premium version has options to check for clarity, delivery, and engagement, along with many more correctness checks.

Clarity

Clarity check is not available for the Free version; all other versions of the app have it. It catches linguistic issues that a fundamental grammar checker cannot reveal. These include dangling modifiers, split infinitives, misuse of passive voice, intricate text, inappropriate colloquialisms, etc.

Text Inconsistencies

Grammarly Premium can detect inconsistencies and gives you the option to select one form if a word has been used inconsistently in the same document. It can also detect inconsistent punctuation, for example, curly and straight commas.

Grammarly Premium identifies text inconsistencies.

Rephrasing Suggestions

For unclear or complicated sentences where there might be an issue of a dangling modifier or something else, Grammarly suggests an alternative way to write the same sentence.

Grammarly Premium giving rephrasing suggestions

Wordy Sentences

Grammarly can also note if you have used many unnecessary words in a sentence. If there are more words and less content in a sentence, then it suggests you rephrase it. This option can help you make your content non-fluff.

Passive Voice Misuse

Grammarly is so-so at deciphering when the passive voice is right to use and when you should avoid it in a sentence. My experience is that, more often than not, it will recommend that you rewrite a sentence if it detects passive voice use anywhere.

Grammarly – always – detects passive voice use.

Intricate Text

Grammarly exposes unclear and hard-to-follow sentences in the written piece. Sometimes it gives alternatives (if one is available in its database), but usually, it only tells you to rephrase the sentence to make it more understandable.

Monotonous Sentences

If you continuously write similar sentences in a passage, Grammarly will detect these sentences’ monotonous nature and advise you to rephrase them.

Grammarly detecting a monotonous passage

Sound Confident Suggestion

Grammarly suggesting alternatives to sound confident

Politeness Suggestion

Sound more diplomatic with Grammarly!

Delivery

Grammarly Premium catches informal sentence structure like a preposition at the end of a sentence. Some other informalities include inappropriate colloquialisms, split infinitives, etc.

Grammarly points out informality.

Engagement

Grammarly Premium points out overused words and suggests using an alternative here, but sometimes it doesn’t provide suitable options like the Thesaurus Writing Tool.

Grammarly suggesting engaging alternatives

Most of the time, the suggestions are worth considering, though.

Grammarly is suggesting more engaging alternatives

Grammarly Free vs. Grammarly Premium

The Grammarly Free version catches all critical issues as it checks for 150 Grammar Rules to determine errors in a document. The Premium version looks for over 400 Grammar Rules and detects far more problems than the Free version.

I wrote an article and checked it through both the Free and the Premium versions. Here is the difference between how the stats of both look like before making the suggested changes:

Original Stats (before checking with Grammarly Free)

Original Stats (before checking with Grammarly Premium)

After editing another article and making the suggested changes, here’s how the Free version stats look like:

Grammarly Free Stats

After editing the same article using the Premium version, the stats look like the following:

Grammarly Premium Stats

Grammarly vs. Human Proofreader

Grammarly is a marvelous tool, but it is incomparable to human proofreading. Grammarly cannot detect the sense and meaning of the written text. It catches blunders using English language and grammar rules as efficiently as a machine can. However, some mistakes can slip through Grammarly if there is no syntax error, but just a linguistic or semantic misuse.

Grammarly didn’t suggest anything for a nonsense sentence

Grammarly is not an alternative to human proofreading

Pros of using Grammarly in 2021

Context-Based Grammar Checker

Grammarly is evolving with time and has gotten pretty accurate in identifying common mistakes. Its extensive database helps Grammarly recognize errors based on the context.

Real-Time Grammar and Spelling Checker

Grammarly scours the whole text for errors when you provide it a written document. Thankfully, it also checks for blunders as you write or edit your text in any product form – Chrome Extension, Online Editor, Word Add-in, Desktop App (Windows and Mac), and the Grammarly Keyboard for iOS and Android.

Accessible Interface and Robust Editing

With Grammarly, you get a highly-efficient software, which is not only a phenomenal editor but also incredibly easy to use.

Customizations – Set Goals and Personal Dictionary

You can customize your Set Goals and your Personal Dictionary with the ‘Add to Dictionary’ feature in the Error Cards. This element is convenient for proper nouns and personal vocabulary (even words from a different language).

Tone Detector

Based on your Goals, Grammarly, through its tone detector emojis, cautions you of your tone – the vocabulary and phrasing you are using. You can adjust goals keeping in mind your target audience and choose the most appropriate words to use.

Clarity Checker

Apart from basic grammatical mistakes, Grammarly helps you fix linguistic oversights. It tracks down a wide range of slip-ups, including dangling modifiers, intricate text, split infinitives, passive voice misuse, redundancies, and many other slips. In essence, the Clarity Checker elevates the level of your writing.

Plagiarism Checker

It is a bonus in all senses of the word. It might not be essential to the app, but it certainly assists users. Grammarly plagiarism checker is not the absolute best in the industry, but it does the job swiftly. It checks plagiarism across 16 billion pages on the internet and ProQuest’s database.

Error Cards

Error cards are compact, simple, and instructional. They serve their purpose elegantly. Any shortcoming that you experience in Grammarly’s usage so far is due to its still-not-so-extensive database. Error cards also fall short when it comes to giving suggestions due to this very reason. Otherwise, they are usually handy.

Free Version

You can proofread, remove typos, and analyze the content quickly via the app’s free version. You can also use it before buying the Grammarly Premium subscription.

The Grammarly Keyboard

Supported on both Android and iOS, The Grammarly Keyboard App functions like the auto-correct feature. It gives real-time suggestions about the proper use of grammar and spellings in the written text. Grammarly is now available for iPad and supports hardware keyboards as well.

Grammarly Support

Grammarly provides customer support via its extensive database and email. By now, almost all popular queries have a database entry. Furthermore, the Grammarly Blog assists with learning English grammar rules.

Knowledge-base

Grammarly has amassed a plethora of information in its database, which helps run the application smoothly. This knowledge allows the app to identify problems based on the context. You will find accurate solutions for most common issues, thanks to its extensive database growing with time.

Grammarly Blog

The Grammarly Blog focuses on teaching people English grammar rules and common mistakes in their writing. There are dedicated articles for each item; separate sections cover different punctuation like Commas, Hyphens, etc.

Writing Stats

The weekly writing stats sent via email and the downloadable detailed performance stats PDF give you comprehensive feedback on your writing. This feature helps you pinpoint your mistakes better than anything else available in the market.

Insights

Grammarly Insights are the real-time feedback that the application provides regarding your writing. It bases it on your Set Goals. You can customize this feedback according to your needs, which can be amazingly valuable if you cover different audiences. Insights also include the reading time and speaking time, which is particularly useful to Vloggers, YouTubers, etc., who can quickly determine how much time their script will take on the video.

Reliability

Grammarly is the most popular and best-in-class digital writing assistant tool, growing exponentially both in features and number of users, indicating that it will provide the best services to its customer base.

Grammarly is notably popular among professional writers, bloggers, publishers, marketers, and businesses, showing that Grammarly has a demanding clientele to please. Therefore, their standards are supposed to be (and they are) higher than the competition.

Product Investment

Having more than a million downloads per month and being a top-1000 website by traffic globally, Grammarly has raised $200M in total funding at a valuation of $1B+ so far, which speaks volumes of its success, investors’ trust in the product, and its projections.

Cons of using Grammarly in 2021

Free Version is Limited

The Free version identifies only critical grammatical errors, typos, and limited ‘conciseness.’ Moreover, it only lists the number of total advanced clarity issues in the text with an ‘Ad’ that keeps asking you to buy a Premium subscription for these issues. It also doesn’t support plagiarism checking.

Premium Version is a Tad Expensive

The biggest drawback of Grammarly is that it is a tad expensive for many. Grammarly Premium can be a costly subscription at $30 per month if you don’t have much writing to proofread.

Semantic Issues

Grammarly is good at picking fundamental grammar mistakes – even context-based grammar issues, but it still cannot understand what you have written. If you write a nonsense sentence with no grammatical fault, Grammarly will consider it a correct sentence. It can also happen with incomplete sentences.

Insufficient

Grammarly is a mighty grammar checker but lags behind when it comes to rating the whole document. Its scoring is based on mistakes and length of words and sentences only, unlike some other tools that provide a more comprehensive text scoring. Grammarly is also not an alternative to human proofreading as it can’t understand the meaning of the written content.

Limited Vocabulary

Grammarly has a limited vocabulary in its database so far, which leads to inaccurate synonym suggestions at times. The Thesaurus Writing Tool, another free digital writing assistant, has an extensive vocabulary due to its vast Thesaurus.com database and offers far more vocabulary suggestions and alternatives.

Alternatives Not Provided for Every Issue

For many suggestions like Intricate Text, Split Infinitives, etc., Grammarly doesn’t provide an alternative. You have to rephrase the sentence yourself. Grammarly only points out bloopers sometimes, which can be a little frustrating for amateur writers.

Not Supported Everywhere

Grammarly is not supported everywhere yet. The most prominent places are Google Docs (in Beta at the moment – which doesn’t include Grammarly Premium corrections and the Pop-up Grammarly Editor) and desktop applications. However, it works on the web versions of these desktop applications via its browser extension.

Insufficient Formatting Options in the Editor

Grammarly Editor is imperfect for writing purposes. It is incomparable to authoritative text editors like Microsoft Word and Google Docs. So you have to write your text in another editor and import it in Grammarly for proofreading if you want proper formatting of your document.

Irritating and Aggressive Advertising

Grammarly wants you to upgrade all the time. When using the Free version, you’ll get constant notifications to upgrade to Premium to check for issues that are not available in the Free version.

Only One Language Supported

Grammarly doesn’t offer support for languages other than English. There is also no option available for translation like Ginger.

Only One Account for Premium

The Grammarly Premium account gives you only one license for use on up to five devices. It is an obstacle for people with multiple accounts for different purposes. Grammarly Premium is already expensive, so buying two licenses is not feasible for the majority.

Top 5 Free Grammarly Alternatives 2021

Grammarly stands out as the most prominent and well-received tool when you compare all popular digital writing assistants. It has been endorsed and appreciated by countless publishers and writers. Grammarly has become a top product in the digital writing industry with its robust marketing and significant NLP and AI improvements.

Grammarly Inc. has secured enough funding as of late 2019 to improve its natural language learning database to enhance its AI-based application further. Keeping all this in mind, it is evident that Grammarly is dominating the market. Still, there are a few products that come close for one reason or the other. Here are the top 5 Grammarly alternatives in 2021:

ProWritingAid

Pros: Long-Form Writing (Books, etc.), Writing Insights, Separate Checking of Issues, MS Word Add-in, Efficient Browser Extension

Cons: Short-Form Writing, Fewer Errors Detected, Not for Amateurs, No Free Version

ProWritingAid is considered a worthy alternative to Grammarly (notably for long-form writing – books, etc.), but it falls far behind Grammarly for short-form writing.

ProWritingAid is accurate, feature-rich, and integrates well with apps and websites, but the interface is not as user-friendly as Grammarly’s. It also reveals fewer issues as Grammarly has advanced context-based grammar checking capabilities.

ProWritingAid offers better pricing and value for money (Premium is $60 per year, $70 with Plagiarism Checker), and it also has a Lifetime Plan. However, it doesn’t have a free plan like Grammarly. The Online Editor has no word limit, unlike Grammarly’s 60-pages or 100,000 character limit.

ProWritingAid provides many options/tabs to check for each issue separately, handy for longer articles or books. However, it is not as user-friendly for short writing pieces.

It also presents a better analysis of the whole document and provides a lot of information regarding your writing, which you can use to improve your writing style.

ProWritingAid has an easy-to-scroll-through panel at the right-side that contains corrections and suggestions, which you can use to see all issues without scrolling the entire document.

ProWritingAid has the following tabs to check for each issue separately:

Grammar
Spelling
Overused
Readability
Cliche
Sticky
Diction
All Repeats
Echoes
Thesaurus
Dialogue
Consistency
Pacing
Pronouns
Alliterations
Homonyms
Transition
Acronym

Ginger

Pros: Keeps Formatting, 60 Languages & Translation, Built-in Dictionary, Browser Extension, Free Version

Cons: Fewer Issues Detected, Fewer Insights, Interface is just OK, no MS Word plugin

Ginger is also a notable competitor of Grammarly. It has a free version, and it integrates well with different websites. However, it doesn’t have an MS Word plugin. It is also not as accessible due to its clunky interface.

Ginger is not as powerful as Grammarly, but it is still a decent alternative. Ginger’s annual subscription is $89.88 (cheaper than Grammarly’s).

Ginger keeps the original formatting of the text document, which is pleasant. It also has a Translator within the app that supports 60 languages. Also, there’s a built-in dictionary, which you can use to find alternatives to overused words.

WhiteSmoke

Pros: Cheap, Integrates with Platforms, Gimmicks – i.e., Templates, etc.

Cons: Interface is awful, Fewer Mistakes Caught

WhiteSmoke is cheap to use, but it has a horrible interface. It integrates with many platforms, but it is incomparable to an advanced tool like Grammarly. It has some useful gimmicks like templates for specific writing purposes, i.e., Sorry, Thank You, Condolences, etc.

The annual subscription of WhiteSmoke costs $79.99. However, it is not advanced enough to be considered better value for money.

Thesaurus Writing Tool

Pros: Free, Vocabulary suggestions on hovering the cursor over a word, Blog

Cons: Editor is dreadful to use, Ruins Formatting

Thesaurus Writing Tool is a free-to-use online text editor powered by Thesaurus.com. You can copy/paste or write directly in the Editor. It doesn’t retain the original formatting, which makes it a bit uncomfortable to use. Just click on the ‘Check for Grammar’ button, and it will work its magic. It also has a dedicated blog that teaches you how to write better.

The Thesaurus Writing Tool is unimpressive when checking grammatical errors, but it is highly potent in vocabulary suggestions. Its interface is simple but insufficient. Hover over any word, and it will show you a vocabulary card with a lot of synonyms. Clicking on any suggestion will replace the original term with the selected item. The replaced word gets a yellow underline. An undo option is available if you are not happy with your word selection.

Hemingway App

Pros: Free, Information about Text, Text Readability Score

Cons: Ruins Formatting, Fewer Mistakes Caught

Hemingway App is yet another incredible tool that is quite capable and straight-forward. It is convenient for analyzing your document as it scores the content based on its readability. It has a free web app and a paid desktop app. You can copy/paste into the online Editor or write directly, but it messes up the formatting.

Hemingway App identifies the use of passive voice, adverbs, and difficulty of reading. It recognizes long sentences – even the easy-to-read ones – as complex, which affects the document’s grade.

Final Verdict: Grammarly Review 2021

Using advanced NLP and AI, Grammarly free is hands-down the best and must-have writing, editing, and proofreading tool for everyone that checks for spelling and critical grammar mistakes. Easy to use, compatible with most popular products, and trusted by millions of users, Grammarly instantly elevates your writing everywhere; statuses, comments, emails, documents, tweets, you name it! Trying out the free version before upgrading to a premium plan also makes sense.

Grammarly Premium is a more robust and advanced tool with numerous amazing features like an advanced clarity checker, tone detector, and plagiarism checker. The Premium version is unparalleled when complemented with knowledge of the English language and some other tools. However, it is insufficient as a standalone tool because it can make slips (especially semantic ones).

I highly recommend Grammarly Premium to professionals (freelancers, writers, bloggers, authors, publishers, and editors) who require intensive use of the app. Similarly, Grammarly for Business is a good investment if your team does intensive writing. Non-intensive users should stick to the Free version as it suffices.

Aa one user said, “Grammarly Premium helps you sound like a pro, or at least helps you avoid looking like a fool!”

FAQs About Grammarly

Is Grammarly a good app?

Yes, Grammarly stands out among its competitors as it has advanced context-based grammar checking capabilities, thanks to its up-to-date natural language processing and artificial intelligence.

Is Grammarly Premium worth it?

Yes, for the most part. However, it is a tad expensive for many. It is suitable for professionals and businesses that have lots of writing needs. It identifies several advanced grammar issues that the Free version only counts. However, it is not a substitute for human proofreading as it can make linguistic mistakes that a human can easily find.

Is Grammarly supported in Google Docs?

It is in Beta at the moment. So, it should be available shortly. At the moment, it is imperfect as it only specifies the number of errors. You have to scroll the document to find those mistakes (underlined red) on your own. It has already started working in the comments, though.

Is Grammarly supported in Quora?

Yes, Grammarly works with Quora.

Is Grammarly supported in Medium?

Yes, Grammarly is available for Medium.

Can Grammarly replace a professional editor?

No, it can’t. Grammarly can make simple semantic mistakes because it doesn’t know the meaning of the written text, so it cannot replace a professional editor. It is only suitable for catching syntactic issues.

Is Grammarly supported in Microsoft Word?

Yes, a plugin is available. It is an efficient plugin as it gives similar options in Microsoft Word as it does in its online editor and desktop application. Grammarly is now available for both Windows and macOS versions of MS Word.

Is Grammarly available for Mac?

Yes, Grammarly’s desktop app is available for macOS. Grammarly is available for both Windows and macOS. Grammarly for MS Word is also available for Mac now.

Is Grammarly supported in WordPress?

Yes, it is supported. You can use Grammarly in WordPress via its browser extension.

Is Grammarly supported in Gmail?

Yes, it is. You can edit your email using the Grammarly browser extension within Gmail. However, it is not the best solution for lengthy content. For extended text, the Online Editor, the Desktop App, and the MS Word Add-in are better options.

Does Grammarly work offline?

No, it doesn’t. Grammarly uses its database to run the app, so an internet connection is necessary.

Does Grammarly help you improve your writing?

Yes. If you read the weekly stats, detailed performance stats PDF, and Grammarly Blog for grammar rules and writing tips and try to implement them in your writing, Grammarly can significantly improve your writing capabilities.

Is Grammarly Safe and Secure?

Yes, Grammarly is quite safe, as Google verifies it. Moreover, Grammarly is as secure as any other site that uses SSL/TLS encryption. It is also reliable for plagiarism checking as it doesn’t violate your privacy.

What is the Grammarly cancellation refund policy?

You can get your money back if you are not satisfied with the Premium subscription by contacting Grammarly support within ten days.

Is Grammarly a reliable checker?

Yes, Grammarly outperforms its competitors. Yet, it cannot surpass a professional human editor.

Is Grammarly available for Android/iOS?

Yes, it is. You can use the Grammarly Keyboard to edit your text for grammar and spelling errors by installing the Grammarly Keyboard app from the Play Store or the App Store. It works like the auto-correct feature. Grammarly is now available on iPad as well.

Check out Grammarly for yourself.

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The post The Most Comprehensive Grammarly Review Ever first appeared on Webdesigner Depot.

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29 mars 2021/par Service comm.

15 Psychology Principles Every Designer Should Know

Actualités, Actualités

So, really, you’re in the business of designing websites for your clients’ audiences.

But how do you ensure you get it right? You could take what your client tells you at face value, but that’s only going to scrape the surface of who their audience is.

What you need to do is figure out how consumers think and why they respond to websites the way they do. A lot of this is already explained to us by psychology principles.

Once you memorize them, you’ll be able to design user journeys that get visitors to respond exactly as you and your client want them to.

15 Psychology Principles to Use in Web Design

We as humans think certain ways, and your design should cater to those underlying thought processes and natural responses.

Below are 15 psychology principles that’ll help you design better, more intuitive digital experiences for your end-users:

1. Aesthetics-Usability Effect

The Aesthetics-Usability Effect suggests that people equate more attractive interfaces with more usable ones. In other words, a good, modern, responsive design should always be your starting point.

2. Color Psychology

Color psychology tells us about color’s influence over how something is perceived. With color so strongly tied to emotion, you can do a lot to affect how visitors perceive a website and the brand behind it.

3. Psychology of Shapes

Just as a color has the ability to affect someone’s perception of a brand or the content they’re looking at, so too do individual shapes used within an interface. Each shape — circles, squares, triangles, hexagons, and polygons — has a unique psychological association.

4. Gestalt Principles

Gestalt Principles are a way for humans to make sense of chaotic data presented to them. So, rather than see a bunch of text, images, and space, the human brain recognizes patterns to simplify complexity.

About half a dozen principles are associated with this theory, and they’re related to factors like symmetry, similarity, and proximity.

5. Mere-Exposure Effect / Jakob’s Law

The Mere-Exposure Effect, or Familiarity Principle, suggests that people are more likely to prefer things that seem familiar.

Jakob’s Law applies this psychology specifically to the internet user experience. It suggests that users expect your website to work the same way as the other sites they spend their time on.

6. Von Restorff Effect

The Von Restorff Effect, or Isolation Effect, describes what happens when someone is exposed to identical stimuli, and then a unique element is introduced to the fold. It’s the outlier that will most effectively grab their attention.

7. Selective Disregard

Selective disregard is a type of “blindness” users develop to anything seemingly irrelevant to their main goal. This often occurs when a design or marketing trend grows stale — like websites that use the exact same cookie consent banner.

8. Hick’s Law

Hick’s Law states that the number of choices a person has to make will increase the amount of time it takes to make a decision.

This is a fundamental principle to pay attention to on ecommerce sites as you want to speed up the decision-making process, not slow it down.

9. Loss Aversion

Loss Aversion states that decision-making is more commonly driven by avoiding losses than acquiring gains.

If your website or the content within it gives visitors any reason not to trust it or feel confident in taking action, you’re more likely to see high abandonment rates than conversions.

10. Paradox of Choice

The Paradox of Choice is a response to the problem posited by Hick’s Law. It suggests that the reduction of choices makes consumers feel less anxious, which, in turn, increases confidence and satisfaction with purchases.

If your site suffers from high cart abandonment or product returns, the paradox of choice would be a useful principle to leverage.

11. Miller’s Law

Miller’s Law, also referred to as Cognitive Load Theory, has to do with memory capacity. On average, people can only have about seven items stored in their working memory at any given time.

This psychology principle encourages the reduction of options and the general reduction of content to improve focus and decision-making capabilities.

12. Feedback

Feedback is one of the principles of learning and plays a big part in interaction design.

Feedback is what designers use to tell people when they’ve made progress towards a goal or achieved it. You can also use it to teach visitors how a website will respond to their actions, which encourages faster and more confident engagements with your website.

13. Extrinsic Motivation

There are two types of motivation. Intrinsic motivation is an internal one, whereas extrinsic is external.

It’s Extrinsic Motivation that plays a role in getting users to complete more tasks online. As a designer, you have to make sure these kinds of “rewards” are obvious.

14. Social Proof

Not so much a psychological principle as it is a psychological phenomenon, Social Proof or Influence, suggests that people will copy the actions of the masses. It also refers to the assumption that the truth lies with the majority.

This is why customer reviews, client testimonials, and user-generated content have become so useful on websites.

15. Peak-End Rule

The Peak-End Rule states that people will judge an experience based on their very first and last impressions of it. This is somewhat related to the Serial Position Effect, whereby people will remember the first and last items in a group.

So, this is something to remember when you build out the top and bottom of each page as well as the start and expected end to the user journey.

Wrap-Up

Want to build better websites? Then, you need to design from the end users’ perspective.

The best place to start is with psychology principles, as they’ll tell you how most consumers think and what motivates them to respond. If you understand this inherent cause-and-effect relationship, you can design websites that elicit the right kind of response from your visitors.

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17 mars 2021/par Service comm.