5 Best Free Courses and Resources for Web Designers

3 septembre 2020/par Service comm.

Real-Time Stock Data Using Marketplace’s API

In this time of global economic turmoil, it’s more important than it’s ever been that your financial decisions are based on accurate, up-to-date, market information.

In a world where stock price is a key confidence marker, the businesses that attract attention, secure investment, and grow, are the ones that can demonstrate their value in a wider market.

Up to now, displaying accurate market pricing has been prohibitively expensive, needing direct access to a huge dataset, and the code to mine it. So we’re delighted to introduce marketstack, a real-time market data API that’s reliable, simple to integrate with your site or app, is lightning fast, and includes a free-forever plan.

What is marketstack?

marketstack is a REST API that allows you to access stock data for public companies at 72 global exchanges including the New York Stock Exchange, the Nasdaq, the Tokyo Stock Exchange, and the London Stock Exchange.

marketstack delivers real-time market data, accurate to a single minute, ensuring that the information you base your decisions on, and the information you pass on to your customers, is always up to date.

There are more than 125,000 stock tickers, from over 50 different countries; you can query stocks, or over 75 different market indices; intraday market data is included, meaning you can monitor trades that close at the end of the day; you can even retrieve data about time-zones and international currencies.

Why Choose marketstack

marketstack uses cutting-edge technology to deliver market data in an easy-to-integrate JSON format, which is lightweight and incredibly easy to dig into.

Requests are made via a simple HTTP GET call, and all requests are run through bank-quality 256-bit HTTPS encryption. Whatever code stack you’re using, whether it’s PHP, Python, Node, or plain old JavaScript, marketstack provides comprehensive documentation to get your team up to speed in mere minutes.

The highly reliable cloud infrastructure can handle anything from a few dozen requests per year, all the way up to millions of requests per day. Regardless of the scale of your project, marketstack is robust and flexible enough to handle it.

It’s Not Just About Money

marketstack isn’t just about the bulls and bears of markets, in the tech sector specifically, stock price is an indicator of wider business trends and performance.

When Apple became the first US company to reach a $2 trillion valuation, not only was its stock price central to the story, but it indicated a trend in the tech giant’s dominance that went beyond cold hard cash.

When an eccentric billionaire makes outrageous, and ill-judged comments, and tanks his company’s valuation, the fluctuations in stock price are a big part of the story.

Beyond the spin of politicians, the market index of different exchanges is an indication of what analysts with in-depth knowledge really think during an election campaign.

With over 30 years of historical data, marketstack is a history of business, particularly the burgeoning tech sector, and makes that history available with a simple to use API.

marketstack’s Rock Solid API

marketstack’s API is built on top of apilayer technology, one of the most respected, and trusted API providers in the world, with a huge amount of experience delivering data reliably. Millions of API requests can be run through the API hourly, and it still has almost 100% uptime.

Any API is only as good as the data it supplies, and marketstack’s data is supplied by numerous high-authority providers around the globe, resulting in unprecedented accuracy.

As a result, marketstack is trusted by over 30,000 companies — including Microsoft, Amazon, Uber, and Credit Suisse — and 80+ universities.

Getting Started with marketstack

marketstack is entirely free for up to 1000 requests per month, with access to 1 year of historical data, as well as end-of-day data. No credit card is required to get started, and you’ll never be billed. This is the perfect option for simple integrations, or developers working on proof-of-concept builds. What we really like about marketstack is that the free package is genuinely usable. It’s not just a trial version that presses you into upgrading.

For anyone who needs more comprehensive data, packages that include market indices, technical support, and commercial use permissions, start at $9.99 per month, or just $7.99 per month when billed annually.

Head over the marketstack today to claim your free API key, and get started.

[– This is a sponsored post on behalf of marketstack –]

1 septembre 2020/par Service comm.

8 Easy Ways To Ruin Your User Onboarding

To understand why user onboarding is such an indispensable tool, we need to empathize with the people using our products; we all come from different backgrounds and cultures, we make different assumptions, and we see the world differently.

User onboarding helps mitigate these differences by making your product’s learning curve less steep.

However, companies often make unfortunate mistakes that hinder user experience and cause frustration. In today’s article, we’ll take a look at eight ways companies ruin their products’ onboarding process.

Let’s dive right in, shall we?

1. No User Onboarding at all

As a part of the team that created a product, you’ve probably spent hundreds of hours going over its features and the most minute detail. Naturally, you know the product like the back of your hand. The user does not.

Naturally, you know the product like the back of your hand. The user does not

We may believe that the app we’ve worked on is straightforward and that user onboarding is probably overkill — but that’s almost never the case. Guiding our users through a product will help with retention, conversion, and their overall satisfaction.

However, there are very rare cases when you can do without user onboarding, here are a few:

Your product is too straightforward to cause any confusion;
Your product has a formulaic structure, similar to that of other products’ in your category, i.e., social media or e-commerce;
Your product relies heavily on Google or iOS design guidelines with common design patterns;
Your product is too complex (enterprise or business-oriented) — in such cases, users need special training, rather than just an onboarding;

2. Assuming That Users “Get It”

One of the vital UX mottos we should always be mindful of is that “we are not our users.” When onboarding them, we always need to assume that they’re at square one. We should communicate with them as if they have no prior knowledge of our product, its terminology, and the way it works.

Providing freshly-registered users with highly contextual information will most likely confuse them. As a result, this will render your attempts to create a helpful onboarding process useless.

3. Onboarding Users on a Single Touchpoint

it’s tempting to brainstorm which features should make it into the onboarding, then design and code them; that’s a very bad idea

The main problem with the previous point is that it’s too contextual for new users. However, providing no context altogether can be problematic as well. This is commonly found in onboarding processes that focus on a single touchpoint while leaving out the rest of the product.

By choosing to inform users of our product’s features, we force them to detour from their “normal” course of action. This comes at the cost of the user’s frustration.

Since we’re asking people to pay this price, it’s best to provide them with information that will also help them navigate the entire product. As a result, this will decrease the number of times we’ll have to distract them from their ordinary flow.

4. Forcing Users Through Onboarding

We’ve previously mentioned that we mustn’t assume that users have any background knowledge about our products.

The opposite argument can be made — experienced users don’t need a basic onboarding process. It will most likely frustrate them, and it won’t provide them with any real value. Also, forcing users through this process will most likely take the onboarding frustration to a whole other level.

This is why it’s essential that we allow them to skip the parts they don’t find useful. This way, we’ll address the knowledge gaps of the people who really want it and need it.

5. Onboarding Based Purely on Assumptions

This is yet another point that’s implicit in “we are not our users”. Oftentimes, it’s tempting to brainstorm which features should make it into the onboarding, then design and code them; that’s a very bad idea.

Here’s what every designer should do instead:

Do user interviews: You should conduct these before having anything designed; user interviews will help you shortlist and prioritize features in terms of their significance, so that the onboarding is focused around the features that matter most.
Do usability testing: Once you have a good idea of what features your users consider most important, design onboarding that reflects that; having completed your design, make sure to conduct at least 5 usability testing sessions with users, so that you can make sure that your design works.

6. Just Letting Users Quit

While we shouldn’t force people to go through onboarding, it doesn’t mean we shouldn’t nudge them in the right direction.

find that sweet spot between being front of mind and annoying

People choose not to onboard for many reasons, but showing them around will benefit both parties. Therefore, it’s never wrong to remind them that they can always resume onboarding via email or push notifications (unless you’re too pushy). Make sure to find that sweet spot between being front of mind and annoying.

Similarly, these two mediums are a great way to deliver valuable information as well.

Here’s a great example of an onboarding email from InVision:

And here’s a clever notification from TripPlanner:

Source: clevertap.com

7. Asking For Too Much Information

We need to always be mindful of the fact that the product’s spokesperson should act as a guide during onboarding. Its goal at the very beginning is to build trust.

We can ask for small favors when we’ve built a solid and lasting relationship

Not only is asking for too much information from the get-go unproductive, but it will also undermine the trust that the user already gave us.

It’s best to abstain from asking freshly-registered users for their credit card information. Nearly 100% of businesses care about profits — and there’s no shame in it. However, today’s most successful companies make money by providing users with value. So it’s best to stimulate users to share their financial data in subtler ways while focusing on customer experience.

The same can be said about subjecting the people using your service to extensive questionnaires. At the first steps of our interaction, it’s all about giving and gaining trust. We can ask for small favors when we’ve built a solid and lasting relationship.

8. Onboarding for the Sake of Onboarding

While there are dozens of reasons why you should guide your users through your product, it needs to be done well. A pointless onboarding process that doesn’t provide users with value is more frustrating than the lack thereof.

Onboarding can be a bit frustrating at times. Pointless onboarding will just raise eyebrows. It will slow users down and disengage them, which is exactly the opposite of what we want.

Conclusion

The process of introducing your users to your product is one of the factors that will define its success.

A critical aspect of user onboarding that we need to always take into account is value. Is this detour from our user’s ordinary course of action valuable to them? Will this improve their experience with the product?

Onboarding demands careful and continuous tailoring. Once perfected, this process will help you win new users’ hearts and help you build brand loyalty.

Featured image via Unsplash.

31 août 2020/par Service comm.

12 Best Google Design & Development Tools

Google resembles an iceberg: there’s the part above the water we can see and use everyday; there’s also the part beneath the water, that we don’t see and know little about.

While many of us are concerned about the aspects of Google we don’t see — the parts that threaten our privacy, or monopolize the web — there’s no denying that Google offers some amazing products and tools, many of them free, all from the convenience of a single login.

Today we’re going to take a look at 12 tools from Google that really do bring something positive to the table.

1. Polymer

Polymer is an open-source JavaScript library from Google for building web applications using Web Components. The platform comes with a ton of libraries and tools to help designers and developers unlock the web’s potential by taking advantage of features like HTTP/2, Web Components, and Service Workers.

The main feature of Polymer is Web Components. With Web Components, you can share custom elements to any site, work seamlessly with any browser’s built-in elements, and effectively use frameworks of all kinds. Products like LitElement (a simple base class for creating fast, lightweight web components) and PWA Starter Kit make Polymer easy to use. If you like, you can build your app entirely out of Web Components.

2. Lighthouse

Google Lighthouse is an open-source, automated tool for improving the quality of web pages. The software allows you to audit web pages for performance, SEO, accessibility, and more. You can run Lighthouse using ChromeDevTools, directly from the command line, or as a Node module.

To use Lighthouse in Google Chrome, just go to the URL you want to audit (you can audit any URL on the web), open ChromeDevTools, and click the Audits tab. After you have run the audit, Lighthouse will give you an in-depth report on the web page.

With these reports, you will see which parts of your web page you need to optimize. Each report has a reference doc that explains why that audit is important and also shows you the steps you can take to fix it.

You can also use Lighthouse CL to prevent regression on your sites. Using Lighthouse Viewer, you can view and share reports online. You can also share reports as JSON or GitHub Gists.

Lighthouse also comes with a feature called Stack Packs that allows Lighthouse to detect what platform a site is built on. It also displays specific stack-based recommendations.

3. Google Analytics

Google Analytics is the gold standard of analytics services. Google analytics can be installed on your site for free with a small amount of JavaScript and allows you to see all kinds of details about your site visitors, like what browser they’re using, and where they’re from.

By using Google Analytics you can make decisions about your site based on science, and therefore be somewhat confident that the decisions you make will result in the outcome you are expecting.

4. Flutter

Flutter is Google’s UI toolkit for building natively compiled applications for mobile, web, and desktop from a single codebase. The toolkit is open source and free to use. The best part of Flutter is that it works with existing code.

The toolkit has a layered architecture that allows for full customization, which results in fast rendering and flexible designs. It also comes with fully-customizable widgets that allow you to build native interfaces in minutes. With these widgets, you will be able to add platform features such as scrolling, navigation, icons, and fonts to provide a full native performance on both iOS and Android.

Flutter also has a feature called hot reload that allows you to easily build UIs, add new features, and fix bugs faster. You can also compile Flutter code to native ARM machine code using Dart native compilers.

5. Google API Explorer

Google has a huge library of APIs that are available to developers but finding these APIs can be difficult. Google API Explorer makes it easy for developers to locate any API. On the Google API Explorer web page, you will see a complete list of the entire API library. You can easily scroll through the list or use the search box to filter through the API list.

The best part of Google API Explorer is that each link to a reference page comes with more details on how to use the API. API Explorer is an excellent way to try out methods in the Monitoring API without having to write any code.

6. Puppeteer

Puppeteer is a project from the Google Chrome team. The platform enables web developers to control a Chrome (or any other Chrome DevTools Protocol based browser) and execute common actions, much like in a real browser. Puppeteer is also a Node library and it provides a high-level API for working with headless Chrome. It is also a useful tool for scraping, testing, and automating web pages.

Here are some things you can do with Puppeteer: generate screenshots and PDFs of pages, UI testing, test Chrome Extensions, automate form submission, generate pre-rendered content, and crawl Single-Page Applications.

7. Codelabs

Google Developer Codelabs is a handy tool for beginner developers and even advanced developers who want to improve their knowledge. Codelabs provide a guided, tutorial, hands-on coding experience. Codelabs’ site is broken down into several tutorial sessions on different topics.

With the tutorials on Codelabs, you can learn how to build applications from scratch. Some of the tutorial categories include Augmented reality, TensorFlow, Analytics, Virtual Analytics, G Suite, Search, Google Compute Engine, and Google APIs on iOS.

8. Color Tool

Color Tool makes it easy for web designers to create, share, and apply colors to their UI. It also measures the accessibility level for any color combination before exporting to the palette. The tool comes with 6 user interfaces and offers over 250 colors to choose from.

The tool is also very easy to use. All you need to do is pick a color and apply it to the primary color scheme; switch to the secondary color scheme, and pick another color. You can also switch to Custom to pick your own colors. After you have selected all your colors, use the Accessibility feature to check if all is good before exporting it to your palette.

9. Workbox

Workbox is a set of JavaScript libraries and Node modules. The JavaScript libraries make it easy to add offline support to web apps. The Node modules make it easy to cache assets and offer other features to help users build Progressive Web Apps. Some of these features include pre-caching, runtime caching, request routing, background sync, debugging, and greater flexibility than sw-precache and sw-toolbox.

With Workbox, you can add a quick rule that enables you to cache Google fonts, images, JavaScript, and CSS files. Caching these files will make your web page to run faster and also consume less storage. You can also pre-cache your files in your web app using their CLI, Node module, or webpack plugin.

10. PageSpeed Insights

PageSpeed Insights is a handy tool from Google Developers that analyzes the content of a web page, then generates suggestions on how to make the page faster. It gives reports on the performance of a web page on both desktop and mobile devices. At the top of the report, PageSpeed Insights provides a score that summarizes the page’s performance.

11. AMP on Google

AMP pages load faster and also look better than standard HTML pages on mobile devices. AMP on Google allows you to enhance your AMP pages across Google. It is a web component framework that allows you to create user-first websites, ads, emails, and stories. One benefit of AMP is that it allows your web pages to load almost instantly across all devices and platforms hence improving the user’s experience.

12. Window Resizer

When creating websites, it is important that developers test them for responsive design – this is where Window Resizer comes in. Window Resizer is a Chrome extension that resizes the browser window so that you can test your responsive design on different screen resolutions. The common screen sizes offered are desktop, laptop, and mobile, but you can also add custom screen sizes.

Featured image via Unsplash.

28 août 2020/par Service comm.

The Most Appreciated Web Solutions of 2020

In this article you will find the most appreciated web solutions of 2020.

To create this list we took into account the following considerations: The popularity of the product or the service; How many users it has; How many times it was downloaded or installed; The level of efficiency; What you get for your money.

You’ll find WordPress themes and plugins, an affordable logo design contest, logo creators, website builders, web development services, and even more. Let’s get started…

1. WooCommerce Support

WooCommerce is the most popular e-commerce plugin for WordPress, being used by all kind of merchants, both small and large companies.

WPcustomify is 100% focused on WooCommerce, having huge experience. They will help you with everything you need:

WooCommerce Plugin Integration
Configuration Support
Support Services

Get in touch with them and let the experts manage all the issues and errors of your WooCommerce. Make the best out of your store, and help it get more traffic and convert better, by using the experience of WPcustomify.

2. actiTIME

Design and development projects require a high degree of precision and organization. To meet desired goals on time and budget, teams should adhere to initial estimates and deadlines impeccably. Besides, to be efficient and productive, they need to manage tasks and monitor progress in a systematic way.

actiTIME can assist developers and their managers in attaining these objectives effortlessly. As a high-quality and user-friendly timesheet app, it allows users to keep a detailed record of hours spent on multiple tasks and, in this way, collect data for consequent client billing and invoicing, as well as performance and productivity analysis.

However, actiTIME is more than just another time tracker – it includes powerful project management functionality that can help you:

Manage project scope by adding new tasks and creating a detailed work breakdown;
Allocate tasks to different team members;
Set up estimates, deadlines and budgets;
Review current work progress and modify task statuses on the Kanban board or in a simple list format;
Receive notifications whenever the risk of cost and time overrun arises.

actiTIME’s flexibility makes it an excellent choice for both individuals and teams of any size. The tool can be configured to meet varying management needs and integrated with many other useful apps through Zapier or API. In addition, you can always use the actiTIME timer through the Chrome extension in Jira, Github and GitLab, which will allow you to track hours without any distractions from the primary work process. Sign up for a free actiTIME trial and bring your productivity to the next level.

3. Total

Total is one of the most complete WordPress theme that you can buy in 2020, being filled with 80+ builder modules, 40+ premade demos that you can install with 1-click, and over 500+ styling options.

This theme has over 43k happy users and it is used by some of the best websites in the world.

This theme is developed and maintained by WordPress experts that have been a part of the WP community for over 10 years.

4. Webdesign Toolbox

Webdesign Toolbox will become a web design tools encyclopedia, currently featuring 965 resources in 78 different categories. Everybody was waiting for such a place and now it is live and heavily updated each month.

I just found out about this place and I can say that it is super. Having all the tools and services in a single place, very well categorized is super helpful. Now you don’t have to lose time on search engines and on ads (who pays more will get in front), you have everything at your disposal, in front of you.

Using Webdesign Toolbox is super simple to find the right web tools and services, just browse the website.

5. TestingBot

Trusted by some of the most innovative companies in the world (Microsoft, Disney, FOX, Grammarly, and many others), and with over 8 year’s experience in this market, TestingBot is a super solution that you can use for automated and manual testing.

It supports cross browser testing, live testing, real device testing, and tons of other things.

Start a free trial and see TestingBot in action.

6. Codester

Codester is a huge marketplace where designers and developers will find tens of thousands of premium PHP scripts, websites templates, apps, plugins, and much more.

Always check the flash sale section where hugely discounted items are being sold.

7. Taskade

Taskade is a super technologically advanced remote workspace (works from anywhere where there’s an internet connection) that you and your team can use for chatting, organizing, and getting things done.

You can build a workspace from scratch using the included editor, use a ready-made templates, or edit the one you want.

This collaboration platform is free to use for 10 projects.

8. Bonsai Invoice Templates

Bonsai is a the best suite of software for freelancers, being the top choice of tens of thousands of freelancers from all over the world.

They help you with everything you need, and they even provide invoice templates for freelance professionals – designer, developer, writer, marketer, contractor, consultant, photographer, etc.

9. Mobirise

Mobirise is the most powerful offline website builder in 2020, being loaded with 3500+ awesome website templates, with sliders, galleries, forms, popups, icons, and even more.

Use it to create a unique website, no coding or design skills needed.

10. Goodie

Goodie was created by a team of experts that have super experience in the web development world.

This service is used mostly by web designers that need a reliable web development partner, and by customers that need to amplify their online presence.

11. MailMunch

MailMunch helps you create eye-catching forms and landing pages in seconds – no coding or design skills required!

It is quick to set up, easy to learn, and packs a punch with built-in email marketing features and integrations with any email marketing service of your choice.

Boost conversions by up to 400% with this complete lead generation software.

12. Email Template Builder

You want to let your website visitors create awesome emails and pages directly on your website? With Unlayer it is possible and it is super simple to implement this feature on your website.

This plug and play email editor and page builder can be embedded it in 5 minutes on your website.

13. Rank Math SEO

Every WordPress website needs a powerful SEO plugin to take care of it. There is a huge difference between these plugins, some being extremely efficient.

One such efficient SEO plugin is Rank Math. This free WordPress plugin will make your website rank higher and get more traffic from your existing content.

Get it now, after a basic configuration the plugin runs autonomously.

14. Schema Pro

Schema markups will make your website rank higher and get more traffic. To quickly add them, use Schema Pro. You press 1 button, and you select all the pages on which you want the schema markups to be added. It is so simple.

15. Landingi

Landingi is a brilliant landing page builder that will help you create awesome designs with no experience, no coding skills and no design ideas.

Create a landing page that converts and which is engaging, with Landingi is a simple task for everybody.

16. CollectiveRay

CollectiveRay is specialized in providing super in-depth tutorials and articles for WordPress, hosting, themes, tools, and all kind of platforms.

You should always browse it whenever you are looking for detailed and accurate information about all kinds of stuff.

17. ContentSnare

ContentSnare is the smart way to collect content. Why is that? Because it is an automated service that will help you quickly gather content from your customers and partners, without losing time on this aspect of your business.

Configure it in a few minutes and right after ContentSnare will be on autopilot, collecting materials in your place.

18. XStore – The King-Size WooCommerce Theme

XSTORE is the most complete WooCommerce theme that you can get in 2020. It has included over 90 shop designs, and it also includes several plugins that are worth $407.

Get it now and build a high converting store.

19. FixRunner

FixRunner is your personal WordPress support team that will take care of your website 24/7.

They offer several services:

One-time fix – As the name says, they will fix a problem that you encounter on your WordPress website.
Several packages for WordPress support and maintenance
Speed optimization service
Custom development
Malware removal
Site upgrade
White label for agencies

Let the experts help you with everything you need so your WordPress website can get the best conversion rates.

20. Heroic Table of Contents Plugin

Heroic Table of Contents is the easiest way to add a table of contents to your WordPress website.

Are you using tables of contents? Everybody loves them, in articles and on websites.

Get your website to the next level with Heroic Table Of Contents, it’s free.

21. WrapPixel

WrapPixel is a popular name in the React templates world. They offer high-quality themes that look awesome and which are lightning fast.

Browse WrapPixel and pick what you need for your projects.

22. Pixpa

Pixpa is a professional website builder that people use to create all-in-one websites: a store, a blog, and a client gallery.

The editor is filled with tons of designs and elements, and it is super simple to use.

23. Astra

Astra is the fastest growing theme of all time, having almost 1 million users.

Why does everybody love Astra? Because it has pixel-perfect included designs, it is fast, SEO optimized, it is simple to use and configure, and it is optimized for conversions.

24. uKit

Meet a very affordable and convenient website builder uKit. It allows you to quickly kickstart your online presence. Prices start from 2.5 USD/month, you get a stable hosting, unlimited storage space, and a free technical domain. Lots of colorful up-to-date templates, responsive technical support, and the ability to connect your external domain. You can try it for free on a 14-day trial – no credit card required.

25. Fotor Online Photo Editor

Fotor is an online photo editor that is used by tens of thousands of web designers, online entrepreneurs, marketers, and people that have an online presence. Creating graphics and pictures that are engaging and converting is simple with Fotor, no need to have any design skills.

The interface will guide you every moment.

You can use Fotor also as a background remover.

26. stepFORM

stepFORM is a first-class freemium service for building forms, quizzes, and various online surveys. The whole process becomes seamless and takes a few minutes because due to the visual intuitive interface no programming skills are needed. With stepFORM, you can add a calc to your website, enable online payments, manage your orders with built-in CRM, and more. Try it out today! Free!

27. Opinion Stage Facebook Quiz

OpinionStage is a brilliant quiz maker that you can use with zero experience and zero design skills to create high-engaging quizzes.

Use the included editor and the beautiful elements to start designing your own content.

28. SuperbWebsiteBuilders.com

SuperbWebsiteBuilders.com focuses on reviewing and comparing website builders that refer to various business niches and make it possible to cover a broad spectrum of web design tasks. This information will be of great help to users looking for a professional web building platform to adhere to their needs. The resource also contains ratings and examples of websites created with popular website builders.

29. pCloudy

pCloudy is the right service to use for mobile app testing from anywhere and anytime. It has over 100k happy users and it is used by top companies like Philips, Honeywell and Jio.

Start a free trial to see pCloudy in action.

30. Bonsai Contract Templates

Bonsai is offering contract templates that will help you save time and look like a huge corporation.

You will find tons of templates to choose from, you will have the possibility to e-sign the contracts, and use automated reminders. It is super simple to use Bonsai for generating the right contracts for your projects.

31. uSocial

uSocial is an elegant, lightweight social media icon design tool. Don’t waste time on manual assembling of icons or ordering them from freelancers – now you can design them yourself with uSocial. Make them float, follow the user as they scroll, or simply make them bigger and/or styled in the theme of your website.

32. Controlio

Controlio will help you monitor your employees’ PC activity from anywhere, being the first choice of both small companies and enterprises.

Improve your company security and productivity by using this technologically-advanced software.

Start a free 14-day trial to see Controlio in action.

33. Wix2WP.Pro

Wix2WP.Pro is the all-in-one website migration platform that makes it possible to successfully transfer Wix-powered websites to WordPress. The service is a perfect solution for newbies as well as for web design pros, who lack time to handle the migration process independently. They employ qualified pros, who are ready to tackle all the special nuances of the website transfer procedure with precise attention to details.

34. WhatFontIs

WhatFontIs is the best font finder that you can use in 2020 to identify fonts for free, from any picture and from any website (or email).

This is the only software that has a huge database (over 620k indexed fonts) and which can identify both free and paid fonts, including Google Fonts.

Identify fonts like pros with WhatFontIs.

35. FoxMetrics

FoxMetrics is a super smart cloud-based web analytics platform that empowers businesses to collect, enrich, transform, and explore their mobile, web, and offline customer journey data.

It is much better than everything else.

36. Creative Tim

Creative Tim creates some of the best React, Vuejs, Angular themes, UI Kits, and elements.

They offer both free and paid stuff, take a look on what they offer. Once you use a Creative Tim product, you never go elsewhere.

37. SiteBuilders.PRO

When it comes to moving your website from one website builder or CMS to another, hiring the best SiteBuilders.Pro specialists will surely be an advantage. The platform has rich experience in transferring websites between popular web design systems. What they offer is text and graphic content transfer, web store data import, manual design replication along with SEO, web design and copywriting services.

38. uCalc

uCalc is a real catch for those who don’t want to splash out on a developer or web designer to build a calculator or form for their website. The service provides you a library of attractive thematic templates and basic elements that you can add, delete, modify, and duplicate. Plus, you can connect the form/calculator with CRM systems. Try it out for yourself!

39. UPQODE

UPQODE is an eCommerce development agency based in the US. The company offers cost-effective services for all types of businesses. They use Shopify, WordPress and Woocommerce platforms to design user-friendly websites.

In addition to this, the agency offers digital marketing services. These include Google Ads setup, social media advertising, conversion optimization, online store optimization and eCommerce SEO solutions.

UPQODE comprises a team of experts who offer support services for eCommerce platforms with complex functionalities.

40. IP Geolocation API

Abstract is an online tool that will help you get the location of any IP with a word-class API serving city, region, country and lat/long data.

There are over 10,000 developers using Abstrat’s APIs because:

It is easy to implement and maintain
It has speed and it can scale
This tool has reliable uptime and great support

41. Moderated group chat for live Q&A and Web Events

RumbleTalk will help you add a moderated chat on your website for free, in no time. The platform is filled with tons of features that you will love.

42. WordPressToWix.PRO

WordPressToWix.PRO focuses on ensuring easy, convenient and fast website transfer from WordPress to Wix. The platform also offers quality project promotion and preservation of search engine positions upon the completion of the task. The team of proficient web designers will gladly assist you with all the steps of the procedure, ensuring a top notch result.

43. uCoz

Get your online presence started with uCoz – a time-tested website builder that already powers millions of websites worldwide. It gives you the complete control over the code, and yet simplicity of the visual editor and a solid pre-built base. It offers you full creative freedom. Create the website of your dreams now, and for free with uCoz!

44. HTMLtoWordPress.PRO

When it comes to reliable, safe and professional HTML to WordPress website migration, it makes sense to contact HTMLtoWordPress.PRO experts. This is a team of professionals, who possess niche-specific knowledge and can boast years of expertise. This guarantees a safe and quick result that matches up to client requirements.

45. Blabber

Downloading the Blabber WordPress theme, you get an all-inclusive pack of tools and designs apt for the launch of a blog, online magazine, newspaper, or any other content-rich online resource. This is an ever-growing WordPress theme. It features a collection of 20+ homepage demos, which a new design added to the collection every week. The theme is fully based on the Elementor page builder and features full compatibility with a variety of WordPress plugins. It’s easy to set up the Blabber theme even if you are not a design or coding expert. The theme offers a rich selection of ready-to-go page sand layout styles, which you may adjust according to your specific demands.

46. FC United

If you are looking for a ready-made WordPress theme that can become a rock-solid foundation for your sports-related website, then FC United will handle this job perfectly well. The theme is ready to be used for the launch of football and soccer clubs, as well as basketball and NFL web projects. The multi-functional layout of the theme includes all tools and features that you may need for the launch of a professional sports website. This includes match reports, league tables, team and player profiles with stats, outstanding galleries and shortcodes, and more. Whenever it’s needed, the theme can be enhanced with the eCommerce features owing to its full compatibility with WooCommerce.

47. Craftis

If you are looking forward to launching handcraft services and goods websites, then Craftis WordPress theme will perfectly suit for this purpose. This is a multi-functional ready-made design featuring a collection of 10+ homepage demos under the hood. The theme is compatible with the Elementor page builder, which lets you apply all the necessary changes to the pre-built page in the intuitive visual mode. The theme also features a selection of ready-made pages that are suited for many different purposes. Using the Craftis theme, you may start selling online without any difficulties. The theme is also compatible with the Elegro Crypto Payment plugin that is perfectly suited for the launch of web stores.

Conclusion

There are lots of super-efficient and easy to use tools in this article. Make a schedule starting with today and start testing them.

Many times, simple solutions like this ai logo maker can make wonders for your website. Take your time to see these solutions in action.

[– This is a sponsored post on behalf of Mekanism –]

21 août 2020/par Service comm.

The Latest Research for Web Designers, August 2020

Actualités

While a lot of the research for web designers that’s come out this year has to do with COVID-19, we’re starting to see a light at the end of the tunnel. Many of these reports aren’t just looking at the effects of the pandemic on business and marketing today. They’re now looking at what consumers plan to do once the pandemic is gone.

So, I have some very interesting research for you here today. Three of the reports have to do with coronavirus side effects — pertaining to ecommerce, market research, and freelancing — and one of them is just a really great argument against using PDFs on websites.

1. The Digital 2020 Survey Says Ecommerce Growth Will Continue Post-Coronavirus

Obviously, everyone is paying close attention to COVID-19’s impact on the world. For the purposes of the work you do as a web designer, you should be clued into what it’s doing to the business and marketing fields. Because, if those opportunities dry up or companies begin to pivot, you need to be ready to adapt.

The Digital 2020, a joint monthly report from we are social and HootSuite, brings interesting news about the state of ecommerce thanks to COVID-19.

Because the pandemic has forced consumers indoors, online shopping has increased. But, according to about half of those surveyed for this report, this isn’t some temporary solution. They plan on doing more online shopping even after the pandemic ends.

This means that web designers are sitting in an enviable position now and for the foreseeable future. If you’re not already helping businesses sell through their websites, now is the time to do so as more and more businesses are going to need reliable online stores to sell their offerings through.

2. eMarketer Shares Data on Social Listening

When conducting research at the beginning of a design project, what kinds of sources do you turn to for quick and reliable information? Your client provides you with information on their business, industry, and the competition, of course, but what else?

You can conduct user surveys and interviews, but those take time and resources. It also usually means working with clients who have existing businesses and user bases to tap into. Unless you’re working as a UX designer where that’s a big part of the work you do, you might not have the ability to do that level of research.

As reported by Gartner (via eMarketer), leading marketers are now learning about their target audiences through the following channels:

Thanks to the surge of traffic online right now, social listening platforms have become really useful resources for learning about one’s users, with 51% of marketing leaders using them.

If you feel as though your initial research and planning phases could use a boost, I’d recommend taking advantage of one of these social listening tools now.

If you build websites for a specific niche, you can set up keywords/hashtags that are universally relevant to (most of) your clients. By listening in on these conversations regularly, you can become more attuned to what the visitors of your websites actually need and you can proactively build better experiences for them as a result.

3. Upwork Reports Increasing Numbers of Freelancers Entering the Market

The main focus of the Upwork 2020 Future Workforce Report is on how employers are changing their approaches to hiring now and in the near future. And the basic premise is this:

It’s long been predicted that more and more of the workforce would be allowed to work remotely.
COVID-19 has escalated those predictions to the point where most of the workforce is remote right now.
Businesses see the value in remote work arrangements, especially if it enables them to get work done more quickly and cost-effectively by freelancers.

While this is certainly great news for web designers looking for new clients, the report also provides us with this data:

64% of professionals in the top of their field work independently. That statistic alone means you’re up against some tough competition. But there’s also the 50% rise in signups on freelancer marketplaces that should have you worried.

Even though business demand for freelance talent is growing, this unprecedented rise in freelance competition may pose some problems. So, if you’re not already doing everything you can to position yourself as the web designer in your niche, get going on that now so you don’t get drowned out by the rising number of competitors.

4. NNG Says That PDFs Are Unsuitable for the Web

While I don’t have statistics to share with you from the Nielsen Norman Group’s post on why the PDF is “Still Unfit for Human Consumption”, I do have a ton of usability arguments against them that are worth summing up here:

PDFs are written in the style of print documents, which means that strategies we use to design content on websites — like making a page scannable and accessible — don’t apply.
They’re not designed to be as concise or attractive as a web page.
They don’t operate like a website, which disrupts the seamless experience you’ve worked so hard to create when one is opened up from your site.
The website navigation disappears and any sense of orientation (besides the browser “Back” button) goes out the window.
There’s no way to build an internal navigation in a PDF document, save for internal linking or a table of contents.
If they’re formatted for paper sizes, scrolling through them can be difficult for mobile users.
They load more slowly the bigger they get, so unless it’s something like a small and optimized menu, expect visitors to wait for the download to appear.

And those are just the arguments that came from NNG’s researchers. Take some time to read through real user complaints about PDFs and you’ll never want to include one on a client’s website again.

Wrap-Up

Thankfully, the research for web designers and marketers is finally starting to move away from the confusion and speculation we saw a lot of earlier this year.

Just as with anything we do on the web, the more time you give it, the more data you can collect. And, luckily for us, the data suggests that there’s a pretty positive outlook for web designers if they position themselves the right way now.

Featured image via Unsplash.

19 août 2020/par Service comm.

Popular Design News of the Week: August 10, 2020 – August 16, 2020

Actualités, Actualités, Business

Every week users submit a lot of interesting stuff on our sister site Webdesigner News, highlighting great content from around the web that can be of interest to web designers.

The best way to keep track of all the great stories and news being posted is simply to check out the Webdesigner News site, however, in case you missed some here’s a quick and useful compilation of the most popular designer news that we curated from the past week.

Web Design: 16 Basic Types of Web Pages

What’s New in WordPress 5.5 – Deep Dive into an Epic Release

Content-Visibility: The New CSS Property that Boosts your Rendering Performance

Today – Make your Side Project a Daily Habit

Dorik – Build Beautiful Single Page Website in Minutes, Without Code

Noted – Level up your Note Taking on Figma

18 Grid Layouts for Building Stunning Websites

Generative Logo Design

18 Beautiful Examples of Floral Illustrations in Web Design

What is Gamification in UX and How it Makes Us Better

When Does Using Headless WordPress Make Sense?

20 Skills Design Software won’t Ever Replace

Styled Components: A Quick Start Guide

How to Simplify Your design

5 Free Resources Every Data Scientist Should Start Using Today

100 Heartening Design Quotes to Spark your Creative Energy

PDF: Still Unfit for Human Consumption, 20 Years Later

Enterprise UI that Works: 7 Not-So-Obvious Lessons from World Leading Companies

These Tech Trends Defined 2020 so Far, According to 5 Founders

Google Launches ‘people Cards’ in Search

Nailing the Perfect Contrast Between Light Text and a Background Image

How to Target your Design Portfolio to Get the Client You Want

Pablo Stanley on Life as a Remote Designer

Incredible 3D Illustrations of your Favorite Fictional Places

What Web Design Learns from Architecture’s Design Thinking

Want more? No problem! Keep track of top design news from around the web with Webdesigner News.

16 août 2020/par Service comm.

Interview: Redesigning the Empire State Building’s Website

In 2019, to keep pace with an interior redesign of its visitor experience, the Empire State Building decided to redesign its website. Blue Fountain Media were engaged to deliver the project. With the new site launching, we spoke to Head of Design, Tatyana Khamdamova about designing for the world’s most famous building.

Webdesigner Depot: The Empire State Building is probably the most iconic building in America, if not the world. Were there any points at which you thought, “Oh God, this is too much pressure”?

Tatyana Khamdamova: Yes, of course, it was a lot of pressure knowing that people all over the world will be looking at your work. But with the pressure, we also felt excitement and pride that we got to work on such an iconic project. Just thinking that we are doing the site for Empire State Building made us feel proud of all that other work we did during our whole life that gave us the opportunity to be a part of this project.

WD: Blue Fountain Media is a large agency. Did you utilize the whole company, or was there a smaller, dedicated team tasked with creating the site?

TK: On a project like this one, you need the expertise of the team members from all departments in the agency. You want people to work together from the beginning to ensure that their knowledge helps to shape the project and produce the best possible outcome. It’s important for designers and marketers, for example, to be a part of the strategy and UX phase to provide their input which minimizes tunnel vision and generates more ideas. You can only achieve the best results if every single detail from strategy to design to development is done right.

WD: That’s a lot of people to coordinate. Did any roles naturally come to the fore, or is design leadership a quality that varies from person to person?

TK: Some people are natural leaders in their fields. But, sometimes a certain project requires people to take responsibility and show their leadership skills within the team. So I would say that it’s a quality that varies from person to person and doesn’t depend on a role or a title at all.

WD: What were the central aims of the redesign?

TK: ESB’s previous website did not reflect the level of design to match their iconic brand, UX was not user friendly, the content was outdated, and they wanted to grow online individual and group ticket sales. In addition to competing with global and NYC based tourist attractions, ESB was also faced with growing competition in the NYC Observatory market with Top of The Rock, One World Observatory, and Edge at Hudson Yards.

While the building underwent a $165 million renovation, BFM was tasked with creating a best in class website that reclaimed their iconic brand identity while providing an intuitive, and enjoyable user experience for both domestic and international visitors looking to learn about the building, exhibits, and the many ticket experience packages that they offer to visitors.

WD: How do you approach researching a unique project like this?

TK: We went to the source! First, we spoke to visitors of the Empire State Building while they were in line. What was their experience, did they use the website, what made them choose to visit the observatory instead of or in addition to some of the other competing observatories in the city. We then looked at other key tourist towers worldwide to see how they are positioning themselves globally to draw inspiration. We did in-depth stakeholder interviews that included folks working at the building every day and the types of interaction and questions they field from visitors. We conducted surveys of international travelers to understand their motivations and concerns. Finally, we dug into the website itself by testing using various protocols and platforms to understand the visitor paths, what they were able to easily do, and what tasks they may have found challenging. Drawing from all of those insights, we planned and designed the site using an iterative process.

WD: ESB visitors come from all over the world; how did you tackle designing for an international audience?

TK: People across the globe speak different languages, have different cultures and needs. Our goal was to learn about the audience and give them a site that looks and feels like it was created for them. Luckily we were working for the iconic building that is well known internationally and capturing the design aesthetic of the building itself already made the site recognizable across the globe. When working on the project we also were making sure that all users can see the information in their local language when they land on the site and have easy access to the language selector in case they want to change it. When you translate from one language to another the number of words and characters is not always the same. It was important to make sure that the site is designed and developed with an understanding of how the content will be displayed in other languages. With the localization help of our parent company Pactera EDGE we successfully translated the site in several languages and tested it to ensure that it looks right for the local and international audience.

WD: The famous view of the ESB is the external view, but your design feels more in keeping with the experience of the building’s interior. Was that a conscious decision?

TK: It was a conscious decision to create a site that makes you feel like you are visiting the building. Our goal was to make the visitor excited to buy a ticket and see all that beauty with their own eyes. But, if someone doesn’t have an opportunity to come to NY we wanted to make that online experience as close to the real one as possible. We understand that nothing will replace the actual visit to the Empire State Building but we wanted the website to feel real and by using the great photography and amazing Art Deco design elements, we were able to do so.

WD: How did you interpolate such a complex style as Art Deco into a functional site?

TK: Fortunately for us, our office is located a couple blocks away from the building and we had the opportunity to go there and see some of the details. We also had access to the great photos of the renovated hallways, exhibits, and observatory decks, which gave us the idea of how the Art Deco elements were used in the interior design of the building. We all know that interior design and web design have different needs and goals so it was an interesting challenge to design a site that makes you feel like you are inside the building without overwhelming users and that content is easy to read and the ticket purchasing process is simple and clean. We re-created a lot of design elements used on the ceiling, walls, and floor of the building simplified those elements and made them part of the website design. A lot of those elements were used in the background, call to actions, icons, and maps, and combined with the brand colors used in both interior and web designs we were able to give the site the Art Deco look.

WD: There’s been speculation in the design community recently that Art Deco may re-emerge as a trend in the 2020s. Having worked with the style, do you think it could benefit the wider web?

TK: This was a very specific design approach for a very specific project that takes us back to the 1920’s and emphasizes that era through modern twists in web design. I do not see how it can be applied on the web in general unless the client specifically asks for it, for example, architecture website, real estate, or furniture site. Every project is unique and has its own goals and style and there is no one solution that will fit all. As of today, The ESB is Art Deco in a sense and it truly owns that style.

WD: Can you share some details on the technology stack you employed?

TK: The site was built on the Drupal CMS, integrates with Empire’s partner Gateway Ticketing System, and is hosted on Acquia.

WD: Why Drupal? Does it have qualities that suit a project of this scale, or is it simply the case that BFM had the pre-existing expertise of Drupal to facilitate the build?

TK: BFM is a dev-agnostic production team and we always ensure we’re making the best recommendation to our clients. In this case, the previous website was built on Drupal, so in order to decrease the effect of a new platform rollout that would be unfamiliar to the internal ESB teams, we decided to keep the site on the Drupal platform. Luckily, Drupal is an extremely flexible CMS and the needs of the site perfectly align with what Drupal provides.

WD: With visitors from around the world, the range of browsers and devices you had to consider was vastly larger than most projects. Did you draw a line for support? If so, where was it?

TK: BFM constantly updates our list of supported browsers and devices to stay in line with changing technology trends and device usage around the world. We’re extremely lucky that our larger organization, Pactera EDGE, has deep roots in globalization and localization, so we leveraged their team to help us with all aspects of website visitors from the many regions around the world, including translation services and testing. Since this was a complete overhaul, we ensured the baseline standard for all devices was met and will continue to enhance as the future technology needs become apparent.

WD: The Empire State Building gets millions of visits each year, what sort of server resources do you need to throw at it to guarantee uptime?

TK: BFM is a partner of Acquia, and Empire State Building is hosting their new site with them. Acquia is a wonderful ecosystem built specifically for high performing drupal websites and provide many tools for their hosted sites to be able to handle fluctuations in visitors, traffic surges, and with the 24/7 support offered, they can easily manage the changing needs of worldwide visitors.

WD: Now it’s live, how does the new ESB site relate to its real world presence?

TK: The Empire State Building defines the New York City skyline. The world’s most magnificent Art Deco skyscraper, it’s a living piece of New York history and an instantly recognizable symbol of city culture today. The old site did not reflect the amazing interior and exterior design of the building and we had a chance to showcase the redesigned interior and bring more attention to the beautiful Art Deco design elements. We wanted to create the site to make you feel like you are visiting the building. By showcasing the exhibits, renovated halls, and observatories through compelling photography and architectural details, our goal is to make the visitor excited to buy a ticket and see all that beauty with their own eyes.

We’d like to thank Tatyana for taking the time out of her day to talk to us.

13 août 2020/par Service comm.

Web Design for Seniors: UX From a Mature Perspective

It’s no secret that the senior population is growing. By 2030, people over the age of 65 are predicted to make up 20.6% of the population of the US.

Around the world, people are living longer and remaining more active in the later years of their lives. What’s more, despite what you might have heard in the past, seniors aren’t as wary of the internet as they used to be. In 2019, the Pew Research institute revealed that 73% of people over the age of 65 were connected to the web.

So, what does that mean for web designers?

your main focus needs to be on ability…people age differently

Well, first of all, it’s time for all of us to start thinking about user experience from different perspectives. We need to stop expecting our audiences to be made up entirely of iPhone-using millennials and start thinking about the needs of seniors too. After all, designing websites for seniors opens you up to a wide selection of potential visitors in the future.

What’s more, according to the US Census Bureau, people over the age of 65 generally have the highest household wealth figures of any age group. That’s a big deal.

So, how do you adapt UX for seniors?

Creating Senior-Friendly Web Designs

When it comes to designing websites and applications for seniors, your main focus needs to be on ability. Age is just a number, and people age differently.

That means that one person in their 70s might have no problem browsing through Netflix to watch the latest shows, while someone else wouldn’t be able to tell you what ‘streaming’ means.

Rather than worrying specifically about age, think about how different people in older age groups might have different requirements when it comes to things like movement control, hearing, vision, and even device bias.

Get the Visual Elements Right

Vision loss is by far the most common disability reported by elderly individuals in the US. Around one in six people over the age of 70 have some manner of visual impairment. That’s why UI designers need to think carefully about visual accessibility when creating the right websites.

For instance, text and button sizes should always be kept large. Anything that needs to be read or clicked needs to be scaled up, to ensure that everyone can see the information clearly. For instance, on the Sandinmysuitcase.com website, you’ll find clear typography, combined with big buttons that tell you to “Start Here” so you know exactly what to do next.

Remember to stick to icons that are clearly labelled wherever possible. Stay away from anything that your customers might not understand. “Start Here” is easier to read and understand than “Submit”.

It’s also worth sticking to the color and contrast guidelines laid out by basic UX design when you’re creating something for optimal visibility. Colors that are too close together might create a nice pastel or gradient effect on a website – but they’ll also make things difficult to read.

Concentrate on Usability

Over the age of 55, motor skills and coordination can begin to decline for some people. These changes make it harder for people to interact with complex UIs. The mouse on a computer can be a particular problem for people with diminishing motor skills – as can the touchscreen of a tablet or smartphone.

When you’re working on the perfect UX, think about how you can make things as easy to click as possible for people who have a hard time hitting their targets. For instance, in this website for people traveling over the age of 50, you’ll see not only fantastic large font choices but big buttons that are descriptive and easy to understand too: “Click here to start planning your trip”:

The scrollbar can also be a bit of a problem for people with impaired motor skills. Because of this, it’s best to keep your focus on designing above the fold. Make sure that users don’t need to scroll far to find the information that they need and keep scrollbars simple in terms of their look and feel.

While you’re working on usability, remember that it will be important to keep interactions to a minimum wherever possible. Where you can engage younger audiences with double-taps, swiping and scrolling, it’s much easier to connect with seniors through simple one-tap interactions. The less actions your user needs to take to reach their goals, the better.

Deliver Smooth Navigation

Navigating from point A to B on your website needs to be as simple as seamless as possible. Remember, crowded pages on your websites and apps are often overwhelming – even for younger browsers. Seniors are generally just searching for “must know” information, so they don’t want anything to get in their way as they navigate through their website.

As you work on your site or app design, ask yourself if every element on the page absolutely has to be there. If it doesn’t deliver value, then get rid of it.

Additionally, remember that seniors don’t always have the best memories and concentration levels. That means that they need your navigation experience to be as simple as possible. Basic horizontal menu bars that show everything at once are often a good idea – even if they’re not very exciting.

Look at this helpful navigation experience from RetireMove.com, for instance. Everything you need is located at the top of the page, and you can even just enter your postcode to get started:

Cognitive decline happens regularly with age. Although not all older adults will have issues with their memory and concentration, it’s important to be prepared for an audience that might process information a little more slowly. It’s worth double-checking that your viewer’s attention isn’t being diverted to multiple parts of the page at once.

Get to the Point Quickly

While younger generations have quickly implemented technology into every aspect of their lives, older consumers use tech a little differently. These people don’t want to spend forever fiddling around with different parts of your website. They want to get the answers to their questions as quickly and easily as possible.

Applications that are complicated or difficult to access are usually instantly rejected by seniors. Even if you’ve offered everything that we’ve covered above, from seamless navigation to minimalist design, you still won’t get the interactions you’re looking for if older adults don’t consider your design to be useful.

Because of this, you need to highlight the point of a website or application to your seniors as quickly as possible. Avoid worrying about things like gifs, animations and gamification. Instead, focus on making sure that your designs are useful and simple.

For instance, from the moment your senior user arrives on a web page, they should have instant access to clear instructions on how to use the application or service, and what they need to do next. Keep in mind that this is particularly important when you’re creating mobile apps, as apps are still a relatively new concept to older generations.

On the “When They Get Older” website, you can instantly find the information you need in a well-organized navigation bar that’s labelled clearly:

A clear interface like this, combined with simple, step-by-step guidance that shows elderly individuals how to get the information that they want is the key to keeping these users coming back for more.

Bringing a Mature Perspective to Web Design

These days, most designers focus heavily on younger audiences when creating websites and apps. After all, it’s these users that allow us to experiment more with the latest tools and concepts, like augmented reality, artificial intelligence, and robust animations.

However, there’s still a market out there for the seniors of the world that want more opportunities to get online. This audience often goes ignored and under-served. However, as the value of older consumers grows, and their ability to interact online increases, you’ll find that more businesses begin to search for web designers who can provide immersive experiences for a more mature audience.

The steps above will give you an excellent insight into how you can start designing for a different kind of customer base. However, remember that the best way to make sure that you’re delivering the right solution for any customer, is to test. User testing will provide you with the exclusive insights that you need to determine whether your senior UX is really working, or whether you’re still struggling to get into the shoes of an older user.

Featured image via Unsplash.

7 août 2020/par Service comm.

Case Study: 8 Design Tips That Increased My Ecommerce Conversions By 42%

When it comes to increasing sales for your ecommerce store, there are 3 levers you can pull: You can increase your average order value; You can increase the amount of traffic to your site; You can increase your conversion rate.

While all of the above are important, the cheapest, most effective way to grow your sales is by improving your conversion rate.

For most online stores, low conversion rates are typically the result of a poor design or a bad user experience. Your visitors may not resonate with the look and feel of your website or they may have problems finding the information they need in order to make a purchase.

In this post, I will walk you through the exact steps I took to increase my desktop conversion rate by 46% and my mobile conversion rate by 39% with my last site redesign. I will also show you how you can apply these same design principles to optimize the conversion rate for your own online store.

Even if your ecommerce business is already performing well, this post will help you achieve even better results.

What Is Considered A Good Ecommerce Conversion Rate?

Monitoring your conversion rate is crucial to building a profitable ecommerce business. And most analytics tools can help you measure this data out of the box.

Your conversion rate is calculated by simply dividing the number of desired actions by the number of website visitors in a given period. For example, if your website is getting 50 conversions for every 5,000 visitors, your conversion rate is 1%.

Depending on the specific type of online business you run, your conversions may include online sales, email signups, add to carts, or any other KPI you wish to measure. But in the case of an ecommerce store, your primary focus should be your purchase conversion rate.

On average, ecommerce stores have a purchase conversion rate of 1% – 2%. What’s more, experts say a good conversion rate is anywhere from 2% to 5%. This should be your baseline as you measure your online store’s success.

The Conversion Results of My Last Site Redesign

Before we dive into the nitty gritty details of how I improved my conversion rate, here are my overall results and exactly how I conducted my experiment.

First off, I run Bumblebee Linens, an ecommerce store that sells handkerchiefs online.

Because my site gets a ton of traffic from content pages that do not directly convert to sales, I measured my conversion rate based on my most predictable traffic sources.

As a result, all of my conversion data was taken from targeted PPC ad traffic sources like Google Shopping and Google Adwords. After all, my Google ads traffic is very steady and always converts at a consistent percentage.

Before I redesigned my site, the conversion rate for my ecommerce store hovered at around 3% which is above average. But the look and feel of the site was dated and desperately needed a refresh. Overall, the entire redesign took approximately 7 weeks and cost me roughly $1840.

Here are the conversion results from my updated design compared to the original:

Desktop conversion rates increased by 46%
Mobile conversion rates increased by 26%
Tablet conversion rates increased by 32%

The remainder of this post will highlight the specific elements of the redesign that contributed to these increases. (Note: I made all of my redesign changes live simultaneously so it’s difficult to determine which specific optimization contributed the most gains.)

8 Ecommerce Design Tips To Optimize Your Conversion Rate

If your ecommerce store is not performing as well as it should, there are many aspects of the user experience that could be negatively impacting sales. Even a seemingly innocuous design choice like your font size or the color of your buttons can have a significant impact on your overall conversion rate.

If you want to systematically improve the conversion rate for your ecommerce store, you should follow these 8 design steps.

1. Use A Consistent and Complementary Color Scheme

Use color.adobe.com to choose complementary colors when redesigning your website.

A well chosen color scheme can instantly attract a customer’s attention, evoke emotion, and drive users to take action. After all, how a customer feels about your website can be the deciding factor between completing checkout or bouncing from your shop.

A well designed ecommerce store should utilize at least 3 complementary colors that are consistently applied across every page of your website.

If you don’t have a good eye for color, you can use a free tool like color.adobe.com which will help you mix and match different colors that go well together.

For my site redesign, I wanted a modern feel so I chose teal, hot pink, and yellow for my color palette.

I also assigned each color a specific purpose on my site:

Teal was applied to give the site a bright, overall color for a young and hip feel;
Yellow was used to draw attention to marketing elements like free shipping and special offers;
Hot Pink was used for all action buttons on the site.

Overall, every single page of your ecommerce store should have 1 main call to action (using a bright color like hot pink) that guides a customer closer towards checkout.

For example on my front page, the hot pink button “Shop Our Personalized Collection” pops out of the page and catches a user’s attention right away. We want visitors to shop our personalized collection because our personalized products are the highest margin products in our store.

2. Simplify Your Navigation

Is your menu too complicated? Is your navbar taking up too much screen real estate?

A good rule of thumb for an ecommerce store is to minimize the number of clicks for a customer to add to cart. As a result, you should avoid nesting your product categories in more than 1 level of hierarchy.

If you have too many categories in your shop to display all at once, choose your best selling categories for your main menu and lump your less trafficked categories in a separate tab.

For my store, I decided to use a top-level, hover style drop-down menu as shown in the photo below.

Top-level navigation is one way to organize and display your product categories.

My old design utilized left hand style navigation which took up too much screen real estate. And freeing up the extra space allowed me to blow up my category and product images by 300%. With my new navigation menu, every visitor can add to cart in just three clicks: One click to find a product category; One click to view the product description; One click to add to cart.

Once you’ve designed your menu, pretend that you are a customer and try to shop on your site. Is the content easy to read? Do the important elements pop out? Can you find the information you need right away? Analyzing your site from a customer’s perspective will help you improve your users’ shopping experience.

3. Display Trust Factors On Every Page

Free shipping, easy returns, and trust are crucial to driving conversions.

Trust is the most important value you must establish with your customer.

Unless you’re Amazon or a big box store, people have likely never heard of your brand and you have to reassure them that it’s safe to buy from your store.

Due to Amazon’s influence in the ecommerce space, most customers look for 3 things when shopping at an online boutique for the first time:

Fast and free shipping;
Easy returns;
A way to reach customer support.

Displaying your phone number and email address is very important! Adding your store hours also helps to make your site look legit to new visitors. If you don’t have a recognizable brand, customers will want to know that they can reach a real human in case of problems or questions.

In the above image, you’ll notice that I placed my trust factors in the header, so they can be seen above the fold on every single page. We’ve also been featured on the Today show and a bunch of magazines. So I made sure to display this social proof on the bottom of every page.

Don’t hesitate to flaunt your achievements to reinforce trust.

In addition, customer testimonials provide social proof and credibility to your website. As a result, it’s important to regularly reach out to happy customers for testimonials and endorsements. On our redesigned site, you’ll find the testimonials section right below our press mentions.

Testimonials lend social proof and credibility to your website.

Remember, to generate conversions as an unknown store or brand, you first have to gain your customers’ trust. Make it easy for them to contact you or get a full refund if anything goes wrong with their purchase. By showing a genuine concern for customer satisfaction, you’ll be able to build a solid reputation over time.

4. Emphasize Your Unique Value Proposition

Users spend an average of 5.59 seconds looking at your website’s written content. And in those 5.59 seconds, you must capture their interest or else they’ll bounce from your page. Right off the bat, you must convey to a user exactly what you sell and why they should buy from your store over a competitor.

What’s more, every single page on your site should communicate your unique value proposition. A unique value proposition is a concise statement that describes what makes your business special and outlines what your store does better than anyone else. The best way to show off your unique value proposition is to use an eye-catching image alongside compelling copy.

For example, here’s the first thing a user sees on my home page above the fold:

Right away, a user is shown a large image of one of our best selling personalized handkerchiefs. And right beside that image is a clear and concise value proposition, followed by a call to action to shop in our store.

Displaying your value proposition should not be limited to your home page. We also include our unique value proposition on every category page as well. Overall, you should include your value proposition on every landing page on your website.

5. Optimize The Visual Hierarchy Of Your Product Pages

Every page on your site should have a single objective. And for your product pages, your goal is to get a customer to add to cart.

When designing a product page, you must apply a logical visual hierarchy to your design. A visual hierarchy is the order in which a user processes information on a page and in the case of a product page, there must be a clear path to your add to cart button with as few distractions as possible.

Here’s a screenshot of my old product page:

As you can see, my old product page is overwhelming. All of the design elements try to grab your attention at the same time and there are many different calls to action that blend together. To improve my product descriptions, I freshened up the color scheme and enlarged my product image by 266%. I also changed the placement of the buttons in a more logical flow.

Here’s what the redesigned product page looks like today:

By adjusting the size, color, contrast, and alignment of the page elements, I now force the customer to process my product information in a set path that leads directly to my primary call to action. For example, the hot pink color draws attention to the “Add to Cart” button over the “Reviews” button. Also, by applying a blue text color and teal background, I reassure customers that shopping with us is safe and risk free.

Overall, rearranging the design elements this way nearly doubled my add to cart percentage.

6. Simplify Your Checkout Process

With our old site design, we would regularly receive feedback from confused customers who weren’t sure if they needed an account to purchase our products.

Here’s what our old checkout page looked like:

As you can see, there are too many choices. After all, a customer doesn’t need 3 ways to checkout and the choices are a little overwhelming.

Here’s what the checkout page looks like now:

Instead of offering 3 separate options for checkout, I consolidated them all into one and added a separate Paypal option (more on this later). First off, less than 6% of customers create an account so there was no reason to offer account creation as a separate option. Furthermore, displaying a login form was causing more headaches than it was worth because the majority of customers don’t even have an account. As a result, I decided to hide the form altogether by default.

Overall, when you are designing your checkout process, keep these optimization principles in mind.

Principle #1: Remove all unnecessary elements from the page. Don’t make the customer think and hide all elements that are not frequently used.

Principle #2: Display trust logos to assure customers of a secure checkout. In the image above, you’ll find trust logos on the right-hand side of the checkout page.

7. Optimize The Checkout Process For Mobile Users

4 out of 10 mobile users abandon their carts if they have a hard time entering their personal information. People don’t like entering their contact and credit card information using a tiny keyboard. What’s more, small buttons and too many form fields drive away mobile users. 79% of smartphone users shop online with their mobile devices, which is why you should optimize for mobile.

These days, a responsive design is par for the course but you can still screw things up if you are not careful. Here’s what my checkout process looks like on a desktop:

And here’s how the checkout page looks on a mobile device:

On mobile, the user’s cart contents are collapsed so it doesn’t occupy the entire screen. Overall, here were the mobile optimizations I made to checkout:

Optimization #1: Keep Your Checkout Form Short And Sweet

A mobile user should be able to tap buttons on your checkout page without accidentally hitting another option. Also, the buttons should be large enough to tap on a mobile device.

Given the smaller screen size of a mobile phone, keep your checkout form short and sweet with no extraneous options. Also, make sure you turn off autocorrect for your form fields. Otherwise, your phone’s autocorrect feature may frustrate users when they try to enter their address. In fact, we once had a customer get so frustrated trying to type in their city on their iPhone that they called us up and complained in frustration.

To fix this, you simply need to add the following tag to all of your text input fields.

<input type="text" name="name" autocorrect="off">

And to reduce frustration, you should also turn off auto-capitalization and auto-complete by adding auto-capitalization=”off” and auto-complete=”off” to all of your forms as well:

<input type="text" name="name" autocorrect="off" auto-capitalization="off" auto-complete="off">

In addition, for phone number entry, you should always display a numeric keypad as opposed to a regular keyboard:

Optimization #2: Automatically Import Your Customer Data If Possible

The less information mobile users have to enter in, the better. Payment options like Paypal Express and Amazon Payments can simplify the checkout process. These third-party payment processors automatically fill out a customer’s billing and shipping information which reduces typing and increases conversion rates.

To offer a more convenient checkout, I implemented PayPal One Touch, which alone increased my mobile conversion rates by 31%.

Here’s a quick tip when implementing Paypal: Make sure you display the Paypal button early in the checkout process before a user has entered in their information. Otherwise, it defeats the purpose of importing their information! In the first step of my checkout process, I explain each payment option in depth.

These simple changes made a huge difference in my conversion rate. And the number of PayPal users on my site nearly doubled from 13% to 23%!

8. Add A Sense Of Urgency

Most customers like to window shop and the best way to get a visitor to take action is to create a sense of urgency.

Whenever I run a sale, a big yellow countdown timer is displayed on every page of the website.

Note: It’s important to note that we only utilize this timer when there is actually a sale going on. Otherwise, you risk desensitizing your customers or losing trust.

In addition, I also display a countdown timer on the checkout page to create a sense of urgency to complete the payment process:

These extra design elements force a customer to take action sooner rather than later.

Final thoughts

Optimizing your conversion rate is an ongoing process. And testing your results is the only way to track your improvement.

Never go with your gut and always listen to the data. After all, sometimes an ugly site can out-convert a beautiful one.

Regardless, the design tips I demonstrated above will give you a solid foundation to start with. From there, you can further improve your website and optimize your conversion rate through repeated testing and tweaks. Good luck!