Articles

There are some interesting shake-ups on the horizon for ecommerce: Experiential shopping, Virt-ical worlds, Au naturale models.

We’re starting to see signs of them already — many of them spurred on thanks to the events of 2020. Below, we’re going to explore what’s going on with these new ecommerce trends and technologies and take a look at a bunch of sites that are setting really cool examples for each.

1. Experiential Shopping

With many stores, either closed to in-person shopping during the pandemic or their capacities severely limited, online shopping and BOPIS became much more attractive options for consumers.

That said, buying something like a pair of jeans or a new pair of glasses is much different than the pack of toilet paper someone’s bought for years. There are just some things you have to try to know if you’re going to like it and make sure it fits.

Augmented reality and other immersive shopping tools are bringing those “try-on” capabilities to people’s homes.

There are a number of technologies built specifically for this purpose:

Obsess is a particularly noteworthy one. It’s an ecommerce platform that enables retailers to build virtually immersive shopping experiences. Charlotte Tilbury is one such retailer that is taking advantage of it.

Obsess, the augmented reality and immersive shopping experience platform

At the end of 2020, Obsess announced that it had received $3.4 million in seed funding, so expect to see more Obsess-powered ecommerce sites and apps.

ByondXR is another platform that empowers brands to design immersive experiences for online shoppers:

ByondXR helps brands create experiential shopping

Retailers like Lancome, Procter & Gamble, and Calvin Klein have used ByondXR’s immersive commerce technology.

Another option is offered by Matterport:

Matterport's virtual shopping experiences and 3D store mapping tech

This technology is interesting as you’re not just creating a virtual store. You can also design a 3D model of a brick-and-mortar shop that in-store shoppers can use to get in and out quickly.

2. Virt-ical Worlds

There’s a new trend brewing, and we see it most commonly on websites for fresh and youthful brands. I wouldn’t say it’s nostalgic design, per se, though there are certainly some elements reminiscent of the bold, in-your-face style of the web in the late ‘90s and early ‘00s.

No, I think what we see here is a creative reimagining of our world.

With so many people having spent time in their homes and with their faces glued to screens, there’s been a blurring between our VIRTual and physICAL worlds. This new web design trend is one I’m going to call the Virt-ical World. While parts of these sites look like the websites we’ve designed in years past, there are motion, color, and sizing elements that feel more like a trippy virtual simulation.

Let’s look at some examples.

Starface is a company that creates acne-fighting products.

Starface's in-your-face website design

This is one of the more experimental designs in this set of examples. Still, it’s one that shows us how far the boundaries can be pushed without totally compromising the online shopping experience.

Billie is another company having fun with this trend. I’d say this is on the opposite end of the spectrum.

Billie has a fun, candy-colored website design

For the most part, this ecommerce site looks similar to other small retailer sites. However, the fun, candy-colored palette, the bobbing products, and the color shifts add a somewhat surreal element to the design.

Catching THEO is another ecommerce brand playing around with this Virt-ical World.

Catching THEO mixes nostalgia and modern design

See what I mean by this style feeling somewhat nostalgic? Thankfully, this site commits to today’s good, clean, responsive design while only using some of the more fun and quirky elements from the past.

Au Naturale Models

When I talk about au naturale models, I’m really referring to the makeup-less faces, relaxed hairstyles, and casual apparel that we’re seeing ecommerce models don these days.

I think it’s safe to say we have the pandemic to thank for this. And it’s not just because many of us took a more casual approach to getting dressed during the week. It’s also because the pandemic wiped away the glitz and glamour from many of our lives.

I don’t know about you, but it was kind of nice seeing fewer Instagram influencers flaunting their luxurious lifestyles and more real people rocking their matching pajama sets. I think brands have sensed this change in mood over the last year, and they’re now putting forward their own simple and casual styles for us to connect to.

There are tons of ecommerce websites we’re seeing this on in 2021.

Here’s Dove’s homepage, where they specifically call attention to the lack of digital distortion in the photo:

Thinx also uses more natural and realistic-looking models to show off its undergarment products:

Madison Reed takes a unique approach with this trend:

Madison Reed shows off some of the real faces of its customers

While the hair color brand does a great job of using diverse models around the site, it also has this scrolling bar showing off its customers’ very natural and real faces.

Wrap-Up

It feels like ecommerce trends and technologies are changing at a rapid pace these days. To help you stay on top of what’s new in ecommerce, stay tuned to this blog for more interesting news and changes to the landscape.

Source

The post What’s New in Ecommerce, February 2021 first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

Ecommerce design may seem fairly straight-forward; you build an online store that showcases a company’s products or services and gives customers a quick and pain-free way to purchase them.

While that formula will always hold true, ecommerce is undergoing some big changes, and web designers need to be prepared to keep up with them. This monthly ecommerce trends roundup will explore these new and evolving design, sales, and marketing trends.

1. Calmer Color Palettes

Although we’re not likely to see this trend go near the sites for big box stores, it’s something smaller ecommerce companies are adopting. And with good reason.

As consumers become wary about how much money they’re spending, they don’t need to feel pressured or rushed into a purchase. And ecommerce sites that employ calmer color palettes — like pastels and earth tones — will do a better job of putting their customers at ease.

Bicycle saddle manufacture Brooks England shows how this trend plays out in ecommerce design:

It’s not just outdoors or sporting goods companies that can use more natural-looking colors, either. CBD product vendor Cannaray is another company that uses a more subdued color palette:

Really, any store that wants to do a better job creating satisfying experiences for customers and gaining their long-time loyalty should consider toning things down with color.

2. No-rush Shipping Rewards

For years, we’ve seen consumers go crazy for brands that offer free and fast shipping. But thanks to the surge in online shopping in 2020, ecommerce companies, their shipping partners, and delivery service providers just haven’t been able to keep up with the pace.

When customers are unhappy with slow deliveries, they’re going to go to social media and review sites to bombard brands with complaints, as has been happening with Loft since November:

Although many ecommerce stores still don’t inform customers ahead of time about these delays, we’re starting to see a new checkout trend.

Here’s how Gap is encouraging and rewarding customers for choosing no-rush shipping:

Amazon is another ecommerce site that encourages no-rush shipping at checkout with a reward:

Not only does this set better expectations for customers before they finish their purchases, but it encourages everyone to slow down a bit so that ecommerce companies and their shipping/delivery partners can keep up.

3. More Human and Empathetic Assistance

Each year, design trend roundups suggest that AI will play a greater role in web design.

While that may be true for things like the search bar or personalized recommendations, ecommerce sites are pulling back the reins on automated support and assistance.

Best Buy, for instance, offers customers the option to “Shop with an Expert”:

After shoppers go through a quick survey, they’re given a variety of options — based on their own level of comfort and convenience — to work with the expert:

Something that might’ve been left in the hands of a self-service quiz or automated chatbot is being given the human touch once more.

We’re seeing a similar trend with retailers like Warby Parker. While it still offers a virtual AR try-on, the main navigation actually emphasizes the home try-on option:

Again, this is another example of ecommerce companies becoming less reliant on automated support to give their customers a better and more confident shopping experience.

Wrap-Up

Ecommerce trends are always evolving. Sometimes it’s due to new technologies. Other times it has to do with what’s happening in the world around us. And sometimes it’s simply to keep up with changing consumer expectations.

Stay tuned as we explore new and emerging ecommerce trends in the coming months…

Source

The post What’s New in Ecommerce, January 2021 first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot