Part 3: Claims Management
An insurance claim is "a formal request to an insurance company for coverage or compensation for a covered loss or policy event" (source: www.investopedia.com). Once initiated, the claim often goes through a complex process with one of two possible outcomes — the claim is either accepted, leading to a settlement, or rejected. The claims process would typically be: contact the insurance company, start of the claimant investigation, check the policy coverage, evaluate the damage and arrange compensation payment.
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