Articles

D&AD Partners With Google To Expand Design Education

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D&AD Shift is a free design school program for creatives over the age of 18, who do not already have a degree-level qualification. It’s been running since 2016 and is a 12-week program led by successful industry professionals.

Until now, D&AD Shift has been running courses in New York and London, but it has announced that thanks to a partnership with Google, it will be rolling out the program to cities worldwide; the expansion also means the courses will cover a broader set of skills.

If you’re an aspiring creative hoping to make it as a professional, the Shift program is a fantastic, free opportunity to develop skills, build confidence, and grow your portfolio.

Applications for the London program are open now and must be submitted by 26 April. The New York-based program will run from October to February 2022. For news on when the design courses are coming to a city near you, sign up for the newsletter.

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Time Anxiety: What It Is and How to Deal With It

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Do you have the recurring thought that you don’t have enough time or that it is too late to accomplish what you want to?  If so, you may be suffering from what is referred to as “time anxiety.” It is pretty common, especially in today’s day and age with social media portraying unrealistic expectations and forcing our lives to rush us by.

Time anxiety is no fun and can be weighing you down in your everyday life. Here is everything you need to know and some strategies and tips to overcome this anxiety and work towards being more at peace with the way that you are living.

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The Potential of AR in Web Design

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Over the years, experts have repeatedly discussed the possible impact of mixed realities on web design. Concepts like AR and VR are expected to have the potential to change the way that we interact with websites on a fundamental level.

Now that we’re in the year 2021, however, discussions about AR aren’t just observational anymore. The age of mixed-reality interfaces is here, in everything from Pokémon Go, to Snapchat filters.

The question is, how do web designers create incredible user experiences in a world where there are now multiple digital realities to consider?

The Benefits of Experimenting with AR

Before we look at some of the steps that web designers can take to enhance their projects with AR, it’s worth examining the benefits of interacting with augmented reality in the first place. 

While virtual reality replaces the typical world around us completely with digital components, AR augments it. This means that developers and designers need to learn how to thrive in an environment where the real world and the digital one work together. 

The most common AR application for website owners is to provide a solution for real-time and remote product visualization. Imagine being able to try on a pair of shoes before you buy them online. That’s a service that the Vyking brand can deliver by creating technology that “reinvents” the digital shopping experience. 

This test functionality plays a massive role in purchasing decisions. In a world where people can’t see a shade of make-up in person when they’re shopping online, or check how an item of furniture looks in their home, AR has a crucial role to play. 

In simple terms, AR helps shoppers to make more informed purchases. 

Here’s how you can use augmented reality to deliver incredible UX. 

1. Focus on Real-Time Feedback

Augmented reality is all about connecting the real world to the virtual world. 

Doing this provides users a unique experience – one that’s filled with real-time feedback that can deliver crucial and insightful information. For instance, an augmented reality system in a GPS app can calculate the average time before reaching a destination based on previous trips.

Another option is for an augmented reality to use solutions like face-mapping to help customers determine how a certain makeup product will look before they buy it. For instance, that’s the case for the Mary Kay Mirror Me app, which simplifies the process of shopping for make-up. 

When designing for AR, experts need to consider how they can provide customers with real-time information that they can use to make better purchasing decisions. 

2. Define input and output

Although you’ve probably performed similar exercises when designing for traditional websites and applications in the past, defining inputs and outputs of UX in AR environments can be tough.

Defining inputs and outputs allows you to determine which elements of an interface your user can actually interact with, in your interface. This gives you a better idea of what to “augment.” For instance, you might decide that physical gestures like a swipe of the hand will be essential for AR inputs. However, you’ll also need to consider how each mobile device offers different input possibilities. 

Outputs are a little simpler. For instance, you could offer a three-dimensional model of a product that your customers are interested in. Once you have that output, you can think about how the customer will interact with it by changing colors or position.

3. Embrace Customer-Friendly Performance

Another feature at the heart of AR applications is interactivity. 

Good designs in the augmented reality world need to be simple to access and use, otherwise customers will end up avoiding them. For instance, 60% of customers say they want to use AR when they’re shopping for furniture. However, they’re only going to use your app if it actually works. 

The Décor Matters website and app mix gamification with home decorating features that help customers get a better view of the home goods they’re planning on buying. The website even has inspiration pages available to help users find and try new design options with their AR technology. 

When designing for AR, think about how you can make your applications or technology as simple to use as possible, so customers actually want to interact with it. 

4. Address the Environment

In augmented and virtual reality applications, it’s important to remember that interfaces aren’t bound by physical screens. The viewport will move with the user, shifting perspectives in response. Most AR designers will use four different signifiers to describe AR environments:

  • Public environment: The entire body of the user is involved as a controller, like with the Xbox Kinect or Nintendo Wii;
  • Intimate environment: Where a user can be seated – often in a desktop environment;
  • Personal environment: AR on smartphones, mobile devices, and tablets, like Pokémon Go;
  • Private environments: Completely private spaces, such as with wearable technology like the Google Glass solution.

The environment that you’re designing for will be crucial for your project outcomes. Remember, spatial considerations need to be carefully considered when accounting for how users will interact with objects in a frame. 

5. Remember User Fatigue

Another thing to keep in mind when designing for AR technology is that user fatigue is likely to be a much more significant consideration. After all, people interact with websites and applications in a much more intimate and in-depth way when AR is involved. 

AR applications can often use the entire body of a customer as a controller. Because of this, designers need to be careful about exhausting interactions. High-effort and repetitive interactions could tire the user out mentally and physically, causing them to give up on the interaction. 

When designing, you’ll need to consider how you might over-stimulate the user with too many interaction-focused elements at once. Keep it simple.

6. Remember the Essential Principles of UX Design

Remember, just because you’re tapping into a relatively new technology doesn’t mean that you should abandon all the basic tenets of user experience design that you’ve come to understand over the years. Although UX is constantly evolving and changing, it’s always going to keep a few fundamental principles in mind. 

For instance, you’ll always strive to give users the best digital experience in exchange for the lowest amount of effort on their part. Additionally, you’ll need to think about how you can make end-users as comfortable as possible when they’re interacting with new types of technology on websites and apps. 

For instance, since AR is most commonly associated with gaming in the current environment, it might be a good idea to implement gamification concepts into your AR design. What can you do to make sure your customers are having fun?

For instance, Inkhunter is an app that allows users to try on tattoos just like using a filter on Snapchat. The experience feels familiar, comfortable, and exciting.

Unlocking the Potential of AR Web Design

Augmented Reality technology has come a long way over the years. Today, developers and designers can access simple plug-in tools like WordPress VR, allowing designers to upload 360-degree videos into WordPress sites and other unique web extensions. 

Augmented reality is becoming much more readily available on sites and apps of all shapes and sizes. Additionally, customers are accessing more ways to unlock AR’s power through everything from headsets to mobile interfaces. 

However, just like any new technology in the web design world, designers need to think carefully about how they will overcome the challenges in user experience that AR can present. For instance, though AR can offer more information for a customer and help them make purchasing decisions faster, there are also risks. For instance, add too many interactive features to a single website or application, and you could scare users off with too much information. 

In the short-term, web designers need to explore the new tools that are available to them and think about the customers they’re designing for. Only this way will we be able to make any considerable advances in the possibilities of AR. 

Are You Ready to Embrace AR?

Designing for augmented reality applications and websites can be an intimidating concept – even for seasoned designers. However, this is just another technology that creatives can use to drive better experiences for end-users. 

Learn how the latest technology works and get an insight into your customers’ needs, and you’ll be amazed at what you can accomplish in the AR world.

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Top New CMS Plugins, November 2020

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Since there are so many CMS plugins out there, it can be overwhelming to choose the best ones for your website. We’ve done the research for you; this list contains the top new CMS plugins for November 2020. You’ll find useful plugins for WordPress, Craft, Shopify, and Joomla.

Let’s get started…

WordPress

404 Page Editor

404 Page Editor is a simple WordPress plugin that helps you add custom text to the default 404 page on your website. The plugin comes with seasonal and industry-related 404 templates. One useful feature of the plugin is that it backups your current 404 page before changing it. So you can restore the backup page anytime you choose. The plugin duplicates your current 404.php page to wp-content/uploads/404-page-editor/ so you can easily find it. You can also change the text on the plugin to fit your local dialect. 

UnusedCSS Power-Up

Most WordPress themes and plugins load their CSS in the wrong areas of your website. This can slow down your site. A slow website will reduce user experience and lead to increased bounce rates.

UnusedCSS will help reduce the size of your website’s CSS files by up to 95%. The best part is that the plugin works automatically. It will remove any unused CSS when visitors view any page on your website. UnusedCSS will automatically reduce your website’s load times by reducing your CSS files and page size. The plugin also optimizes the performance of other WordPress plugins and extensions. UnusedCSS also works with WooCommerce themes and plugins.

Simple Redirects

Simple Redirects is a WordPress plugin that helps you to automatically redirect requests to another page on your site or any other place on the web. The plugin allows you to easily redirect users from your old web pages to new pages using 301 or 302 redirects. You don’t have to worry about losing backlinks or page rank. Any incoming links to the old web page will be automatically passed along to the new page. The page rank on the old page is also transferred to the new page. The plugin is useful when migrating a WordPress site when don’t want to retain the URL structure. 

HTML Validation

HTML Validation plugin helps you identify any HTML validation errors on your website. The plugin works automatically in the background of your website and will send you regular reports. There is a progress bar on the report screen to show you the progress of the scan. The plugin uses WordPress Cron to scan the content of your website. There is also an option for the plugin to automatically fix any HTML validation issues on your website. You can also choose to fix the issues manually. 

Just Highlight

Just Highlight is a simple WordPress plugin that helps you highlight text in your posts or pages. You can use this plugin to highlight any portion of the page you want to draw the reader’s attention to. You can highlight the background of the page and also add animation to the highlighted text. In the WordPress admin area, you can change the speed and color of the animation. The plugin is compatible with Gutenberg, and the WordPress classic editor. 

DeviantArt Embed

DeviantArt Embed is a simple plugin that helps you embed any work from Deviant Art into a post. The plugin provides a block for the WordPress block editor so you can easily embed the image. It uses a DeviantArt oEmbed API to pull the images and their descriptions, and creates an embedded image. 

Static Optimizer

Static Optimizer is a static file optimization plugin that serves and optimizes static files on your website. The plugin will help you increase your website speed by automatically compressing your static files. It is easy to set up, you just need an API key to get started. Other useful features that the plugin offers include automatic JS and CSS minification, automatic image optimization, and processing of responsive images. You don’t have to worry about losing your files if their server is down. The plugin automatically backs up your files and will load your original files when their servers are down (either because of an upgrade, maintenance, or outage).  By default, only images are compressed when you activate the plugin; you can also choose to optimize fonts, CSS, and JS files. 

RankBear

RankBear is a keyword rank tracker plugin that helps you analyze your SEO efforts. With RankBear, you can track the keywords for each of the posts and pages on your site. While the plugin has a paid plan, you can track up to five keywords for free. On the free plan, you will receive weekly reports on each keyword you are tracking. You can search for the rank and volume of a keyword in every location supported by the Google search engine. RankBear is a lightweight software-as-a-service plugin hosted by Amazon Cloud Services. The plugin also offers the option to download the keyword reports to CSV. 

Table of Contents Block

Table of Contents Block is a plugin that allows you to easily create a Table of Contents for your WordPress posts. The plugin is lightweight and will automatically add a Table of Content in your website’s posts and pages. You can select the heading tags you want to add to the Table of Content. It also has a dedicated support team to assist you. The plugin works fine with all standard WordPress themes. 

Markease For WooCommerce

Markeaze is an all-in-one communication plugin that allows you to add live chat to your online stores. The plugin will help you improve your customer service by decreasing your response times. With the plugin, you can collect your visitor’s contact information via a widget. This feature is useful in building a subscriber database. You can also use the plugin to track customer behavior on your site, inform customers about new products, help customers with active orders, and collect customer feedback. You can also use the auto-reply function to answer commonly asked questions. 

Craft CMS

Image Toolbox

Image Toolbox is a Craft CMS plugin that offers image-related tools for your templates. The plugin will automatically create a WebP variant of the images you upload. It also has a fallback for browsers that do not support WebP images. Other useful features the plugin offers include automatic creation of placeholder images and generation of responsive images with multiple variants. The plugin also supports Imager-X (or old Imager). 

Element Panel

Element Panel plugin allows you to add elements and an eager-loading panel to the debug toolbar. This feature will help you benchmark your templates in Craft CMS. For elements, the panel has a dashboard that shows how many elements are populated. It also shows how many elements are duplicates. The plugin also shows you how many eager-loading elements are detected. Duplicate elements are grouped by field name. 

Shopify 

VStore Shoppable Videos

VStore Shoppable Videos is a Shopify plugin that allows your customers to shop directly from your videos. The plugin allows you to embed your products into any video. Since videos have a high engagement rate, this plugin will significantly improve your store’s conversion rates. 

ProofMotion Video Testimonials

ProofMotion Video Testimonials plugin helps you to easily collect video testimonials. The plugin sends an automated email or SMS requests to customers asking for their satisfaction feedback after making a purchase. The responses are analyzed to determine whether the customer had a negative or positive experience. Customers that offer negative feedback are sent to customer care to help them with the problem they encountered. Happy customers are prompted to make video testimonials of their positive shopping experience. ProofMotion guides the customer through the interview so they can give the best testimonial. They also offer an on-site widget so you can easily share your testimonials. 

Real ID

Real ID is a Shopify plugin that allows you to verify customers’ real identity using a photo ID and facial biometrics. The plugin is perfect for orders that have an age restriction, verifying flagged fraud goods, and selling expensive goods. Real ID will help you identify whether a government-issued-ID is fake during fulfilment. All the customer needs to do is take a selfie on their phone. This way, even if a customer has access to a stolen physical ID, they won’t still be able to make any purchase. The plugin can verify documents such as passports, visas, national IDs, driver licenses, and more. Real ID will help you handle GDPR compliance. The plugin is available in hundreds of countries around the world. 

Joomla

Accessibility

Accessibility is a Joomla plugin that allows your website visitors to easily access your website content. The plugin will remove any barrier between the visitor and your Joomla site. There is no coding required and you can customize the plugin directly from the module manager. The plugin has a useful feature called Dyslexic Readability; this feature allows your visitors to set the entire document font to a dyslexic-friendly font. Visitors can also grayscale the page, resize the fonts, and resize the word space. From the backend module, you can add any custom CSS and JS. The plugin is also available in 12 different languages. 

Reading Time

Reading Time is a simple plugin that will help you easily show the reading time of your Joomla articles. The plugin is easy to set up and does not require any coding. You can customize every parameter, including the text, in minutes. You can also choose to exclude categories, articles, and menu items. Reading Time also allows you to easily add custom CSS code from the plugin parameters. 

 

Featured image via Pexels.

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How to Design a Contact Page That Drives Engagement

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How can your customer reach you? If a client arrives on your website after searching on Google, what can they do to take the next step in a relationship with your brand, without buying anything?

One of the primary aims of any website is to drive conversions. However, it usually takes between 5 and 8 touchpoints to generate a viable sales lead. People don’t want to convert straight away.

Since building a relationship with customers is crucial to success, it makes sense that the contact page would be an essential part of driving results. Unfortunately, a lot of website owners pay virtually no attention to that page. They ask their designer to create a page with their address and phone number on – and that’s it.

What many business owners don’t realize, is that the contact page is the door to deeper, more lucrative relationships with potential prospects. The design of this essential website element needs to be fantastic to drive results.

So, where do you start?

Defining a Well-Designed Contact Page

Let’s start with the basics, what makes a great contact page?

The complete answer to that question depends on the target audience. Some customers will want to see fun and friendly contact pages, complete with social media sharing buttons. Others will want to see a map that shows them exactly how to reach an office or business.

There are a few golden rules to keep in mind, of course. Contact pages should be:

  • Easy to find: Don’t hide the link to the contact page on the website footer. Make it easy for customers to find out how they can get in touch.
  • Simple: Don’t put too much content on this page or it will overwhelm your audience. Just let them know where they can go to get answers to various questions.
  • Professional: Even if you have a friendly brand personality, your contact form still needs to be grammatically correct and well-designed to show a professional edge.
  • Convenient: Make your phone number clickable so customers can use it on Skype. The same can apply for your email address. Provide easy access to social media profiles, and if you have a contact form – keep it short and sweet.
  • Informative: Include all of your contact information in the same place. This may include your address, a map to your location, social media pages, email addresses, and even forums.
  • Accurate: Ensure that the information on your contact page matches the information listed elsewhere. Check directories and Google my Business listings to be sure.
  • Attractive: Yes, a contact page needs to look good too. Plenty of white space will make essential information stand out. A good layout will guide the eye through the page.
  • Consistent: Make sure the contact form on your website matches the brand personality that appears on all of your other pages.

Take a look at the Tune Contact page:

It’s beautifully laid out, with clear information that’s easy to read. The company shows exactly why customers might want to get in touch and how they can reach out. As you scroll through the page, you’ll find additional office locations, email addresses for different teams (sales and support), and links to social media accounts too.

How to Drive Engagement on a Contact Us Page

A good contact page needs to look fantastic, showcase the company’s personality, and capture audience attention. However, there’s a big difference between a contact page that gets the job done, and one that convinces your audience they have to connect with you.

Here are some excellent ways to make your contact us page stand out.

Step 1: Using Color Correctly

Color and color psychology have a massive impact on user experience.

Studies constantly demonstrate the conversion powers of having the right shades on certain pages throughout your website. For instance, changing a CTA button from red to green can increase click-through rates by 27%.

However, every audience is different. The colors that drive engagement on a contact page for your company will depend on your target customer. A/B testing color palettes that match your brand personality is a good way to get started.

One interesting example of colors that make the right impact on a Contact Us page comes from Hubspot. Here, the brand maintains it’s brand color (orange), but it also introduces some new shades that convey trustworthiness and professionalism.

Blue is the most calming and credible color for any brand, The gradient that Hubspot uses here blends perfectly with its brand identity, allowing for a stunning contact page, with CTA buttons that still stand out.

Experiment with colors that can generate the right emotional response from your audience, but don’t ignore the golden rules of color in web design. You still need to showcase your brand identity, and you still need a way of making crucial information stand out.

Step 2: Humanizing the Customer Service Team

Some of the customers that arrive at a contact page are interested in your product or inspired by the potential of your service. Other customers will be looking for assistance because they’re frustrated with something or stressed out.

If you’ve ever had a problem with a product and wanted to reach out to the brand about it, you’ve probably noticed how annoying it is to find a blank contact page with nothing but an email address. The lack of effort and humanity in the contact page is enough to convince you that you probably won’t get a response.

But what if you add some happy smiling faces to the page?

Research indicates that brains are fine-tuned to recognize and appreciate human faces. Having a picture of your customer service team, or just any human being on your contact page makes you instantly more approachable. Your customers start to feel like they’re reaching out to a person – not an empty website.

Look at how engaging and personalized this contact page from Amber McCue looks:

Although you can show any human face on your contact page and potentially get results, showing your actual agents will be more likely to drive positive results. It’s a great way to showcase the authenticity and humanity of your team.

Step 3: Making it Easy to Find

A surprisingly large amount of the time, companies shove their contact information into the footer of their website, forcing customers to spend forever looking for them. However, your audience might not want to spend an age searching for your details if they’re in a hurry to get answers.

Stowing a contact page in a footer is also a problem for those visiting your website via mobile, as they might not be able to see all your footer details and links as well.

A Contact Us page doesn’t have to be a massive part of your website navigation if you don’t want it to be. However, it should be one of the first things your audience can see. Putting the information on the header of your website, or even sticking it to the top of the page as your users scroll is very helpful.

Zendesk makes it easy for customers to get in touch in multiple ways. First, the Contact section of the website is clear at the top of the page. Secondly, if you start scrolling through the Zendesk website, a “Get Help” button pops up, so you don’t have to scroll back to find assistance:

Remember, aside from making sure that your contact page appears in the right part of your website, it’s also worth ensuring that it’s easy to understand. Don’t use unusual terms like “Chat”, or “Chill with us”. Stick to tried-and-true options like Help, Contact, or Support.

Step 4: Making the Experience Relevant

There’s a reason why it’s practically impossible to find a one-size-fits-all contact page.

It’s because different customers need different things from your brand.

Some customers will be looking for the answer to a question; others will want to discuss something with your sales team. That’s why many companies are using adaptive contact pages that can change to suit the situation.

For instance, you may start by asking customers what they need help with. Zapier takes this approach with its Contact page:

By asking the client what they need straight away, Zapier can make sure that the visitor finds the right information, and the right number or email address for the appropriate agent. You can even scroll down the help page and look for something in the available help centre, using the search bar. Or you can click on View our experts to hire a Zapier pro.

Creating a dynamic and customized experience like this does a few things. First, it ensures that the customer will reach the right person to help them first-time around. This reduces the number of inappropriate calls your employees have to deal with, and the number of transfers.

Secondly, you deliver a better experience overall for your client, because they don’t have to repeat their issue to multiple people or start a massive email thread. They get the support they need immediately.

Dynamic contact pages can even save you some money and time. If clients decide to solve an issue themselves, using your resources, that’s great for your busy agents.

Step 5: Direct People to the Right Place

The central focus of your contact us page needs to be the available contact options. Centralizing the contact options on a page is an excellent way to make sure that they get the right amount of attention. Centralizing also means that your customers can spend less time searching for the contact details that they need, which is great for usability.

The Melonfree.com website uses a contact us form that’s centralized to immediately pull attention to the customer’s options for getting help.

Centralization isn’t the only way of using design principles to guide visitors on a contact page. According to Ray Hyman and Edmund Hick, increasing the number of choices on a page often increases the time it takes for people to make a decision.

When it comes to connecting with a brand, the right option for each customer will depend on the person and the situation they’re trying to overcome. For instance, a customer that needs to reset their password will probably be able to get the solution they need from an FAQ page.

On the other hand, someone who needs help using a new feature might need the guidance of a professional. To help guide customers to the right solution, Basecamp gives customers a variety of steps to follow to get the right solution fast.

The main purpose of the contact page is to help customers get the right answer with an informative form. However, there are unobtrusive alternative options available too. If all you’re looking for is a way to help yourself fix a problem, you can click on the help guides link before you ever scroll down to the form.

Step 6: Support the Contact Team Too

The best contact us pages aren’t just a great way to improve customer experience. Well-designed solutions also help the customer service team to save time and stay productive.

One of the primary metrics that companies consider when evaluating the success of a service team, is the number of replies required before an issue is resolved. However, if the initial question from a customer doesn’t contain enough information, this number often increases.

Using the design of the contact form to access the right information helps with:

  • Automatically routing people to the right team member: Companies can set up segmentation rules that automatically send certain emails to different employees based on keywords. You might have questions that go to the sales team, and separate queries that you direct straight to the customer service team.
  • Show appropriate support options and FAQs: Remember to give the audience a chance to help themselves before they reach out for extra support. Links to an FAQ page or self-service options can really reduce the pressure on a team. Some companies even add automated chatbots to the mix to help with self-service.
  • Prompt for extra context: Although not every customer will take advantage of an opportunity to add extra information to a form, some will. Adding a box to your contact form for “anything we need to know?” is a great way to generate more information. Ban.do includes a simple “question” box where customers can add as much detail as they like. An option to add screen shots or documents might be a nice touch too.

Building Your Own Contact Us Page

Every customer has their own specific set of needs. The right contact page for another business might not be the right one for you. That’s why it’s so important to take some time getting to know your customers and speaking to your support team.

When you’re planning your contact page, it helps to ask yourself some basic questions about what you want to achieve. For instance:

  • What kind of channels will our customers want to use to connect with us? Look at things like social media messaging, email, or phone calls. If you’ve got a relatively tech-savvy audience, then they might want to use things like instant messaging with chat bots too.
  • How can we direct clients to the appropriate channels in as little time as possible? Having a system in place to automatically route your customers to the right agent will reduce the time to resolution for your customers. The faster you solve problems, the better your reputation becomes.
  • What can we do to set customer expectations and build confidence before they speak to us? Designing a professional-looking contact page will increase customer confidence, while an FAQ section shows that you’re ready to answer common questions.
  • How can we showcase a unique brand personality without making the page complicated? Everything from using distinct brand colors on a contact page, to adding images and illustrations reminds customers that they’re in the right place.
  • What can we do to reduce the friction points in a customer’s path to contact? Avoid adding too many input options to a contact form and ensure that it’s easy to reach out when your clients have a problem.

Understanding exactly what your audience needs from you, and what they’re looking for when they come to your team for help reduces the effort involved for your client when they reach out for help. Remember, today’s digitally-savvy customers expect their interactions with companies to be as streamlined and simple as possible.

Make the Most of Your Contact Page

Contact pages are frequently an afterthought in the website design process. However, they’re one of the most valuable tools your company has. With a good contact page, you ensure that your customers can always reach you when they have problems. What’s more, you boost your chances of people wanting to reach out to the sales team too!

Good luck creating a contact page that encourages engagement from your target audience. Don’t forget to track your results from each design, and A/B test for optimization.

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9 Ways To Boost Your Domain Authority

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Domain Authority (DA) is a ranking metric that predicts how well a site will rank online. It goes by a scale of 1 to 100 — the closer you are to 100, the better your odds of ranking in search engine result pages (SERPs), thus giving you more clicks.

To see how your site currently ranks, visit Moz’s free Link Explorer to test your DA. Just type your website URL in the search bar and click “Analyze”. Just remember: don’t kick yourself if your DA is smaller than 30 to 50. If you follow these 9 tips today, you’ll most definitely see your DA score improve.

1. Domain Name Age

You know that old saying, right? Wisdom comes with age. Well, guess what? The same is true for your domain name. If your domain name doesn’t have an ‘old’ age, then it’ll rank lower, and users online might not see your site as legitimate.

But with an older domain name, not only will users see your site as more legitimate, but it’ll also have a much higher DA score than younger domain names. In other words, every time you change your domain, you might be doing more harm than good to it, since you’re actually knocking down the credibility you’ve built up over the years by starting from scratch.

Therefore, pick an easy-to-remember domain name that’s not only relevant to your niche, but it’s also something that you’re willing to keep for a very long time.

2. On-Page Optimization

Then, it’s time to optimize all the following on your pages:

  • Code;
  • Content;
  • Site structure;
  • Metatags;
  • Other on-page elements (H1, Title tags, Image alt tag, Site architecture, etc.).

Improving your DA with optimization can make your site be more search-engine-friendly.

3. Create Great Content

Want to attract high-quality links from multiple domains in your niche? Good news! More attraction to your site comes from creating high-quality content that appeals to your target audience. Otherwise, poor-quality content will only scare people away.

So, in providing the best content possible, that will definitely help you improve your DA score (and even give you many additional SEO benefits).

4. Internal Link Improvement

Why worry about earning external links when your internal links need the most attention? Yes, focusing too much on external links can make you lose sight of linking internally.

So, why internal links? These links help nudge visitors to what they’re trying to look for on your website. In that way, visitors are getting the best user experience, while you reap the rewards of having an increased DA score.

5. Link Profile Clean-Up

Having a clean link profile is essential, since it helps you obtain and maintain a great DA score. So, to clean up your link profile, you must remove the bad links from it.

In this process, you can use tools like:

These tools help you figure out any inappropriate or unwanted links.

After the link audit is complete, contact the website owners to have them either delete the link or add the “nofollow tag” (devalues the link). If this doesn’t work, use the Google Disavow tool to remove said links from your profile.

6. Know Your Niche

When running a site, it’s important for you to be the expert in what you have to offer online – and your DA is no exception to this. Becoming an authoritative figure in your niche allows you to gain the confidence of readers, while providing expert advice to the community.

If you have amazing content (i.e. guest blogs on industry-related forums) and clever ways to engage your target audience, then people will see you as an authority to your niche. This not only enhances your brand, but also increases your DA score.

7. Be Mobile-Friendly

Nowadays, people are on their phones, tablets, etc. Whatever device that they can use on the go, they’ll use. In other words, mobile isn’t just the way of the future – it’s happening right now, outpacing laptops since 2014. So, if your website isn’t mobile-friendly yet, then now is the time to fix that!

If your website hasn’t been optimized for mobile use yet, not only will it hurt your search rankings (since Google favors mobile-friendly sites), but you’ll also lose out on users visiting your site to begin with.

So, go to Google’s Mobile-Friendly Test, and then run a test for your domain. Afterwards, Google will give you a detailed report of how mobile-friendly your site is, and what you can do to improve it.

8. Improve Page Speed

Let’s face it: No one likes to wait for a webpage to load; they want quick results. So, if your site isn’t loading fast enough, then users will get frustrated and most likely go to another site. So, why not improve your page speed?

First, find the cause of your website running slower than it should. You can do this by running your website through Google’s PageSpeed Insights; it’ll analyze the speed of your site. And then, it will identify some effective ways for you to make your site faster and consequently improve your DA score.

9. Utilize Social Media

Finally, it’s important to increase your social signals, when it comes to gaining more authority with your domain. While search engines like Google won’t insist that sites make social signals a priority to increase their rankings, site runners must still take advantage of social media to do the following:

  • Promote their sites;
  • Promote their products and services;
  • Tell people about any events and contests.

As a result, sites are more likely to get likes, shares, and tweets through social media, versus going solo in search engines.

Conclusion

Domain authority is extremely important for your site. First, DA allows you to analyze how well your website does in the search space. Plus, it allows you to compare the performance of your website with that of your rival sites, thus showing you where you stand in search engine results.

So, why not get your site thriving today by improving and maintaining your DA score today? Your site will thank you for it!

 

Featured image via Unsplash.

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How to Get Dark Mode Design Right

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Dark themes are everywhere these days. 

As human beings continue to spend more of their time interacting with technology, dark themes provide a more relaxing way to engage with the digital world. More often than not, these themes are easier on the eyes, more attractive, and perfect for the dedicated user. 

Throughout 2020, countless leading brands have debuted their own version of the dark theme. Google has a solution for your Drive, while Apple and Android have built dark theme performance right into their operating systems. 

If you haven’t learned how to make the most out of dark mode yet, then you could be missing out on an excellent opportunity to differentiate your design skills, and earn more clients going forward. 

Why Dark Mode?

Before we dive too deeply into the possibilities of creating your own dark theme, let’s examine what dark mode is, and why it’s so effective. 

Ultimately, dark themes are created to reduce the amount of luminance emitted by everything from your desktop and laptop, to your smartphone and smartwatch. Dark themes help to improve the visual ergonomics of design, by reducing eye strain, adjusting brightness to suit current lighting conditions, and more. Additionally, many dark mode offerings are also fantastic at conserving battery life. 

Here are some of the main benefits of adding dark themes to your design portfolio. 

  • Better user experience: A focus on user experience is one of the most important trends of the digital age. You need to be willing to deliver incredible experiences to everyone who visits your website if you want to stand out today. Dark mode reduces everything from eye strain, to battery power consumption. This helps to keep customers on a website for longer.
  • Innovation and cutting edge appeal: Most companies want to prove that they can stay on the cutting edge of their industry. The ability to offer an opt-in dark mode version of a website theme or appearance can help your clients to stand out from the crowd. As the environment becomes more mobile-focused, more companies will be looking for designers that can provide the best mobile experiences. 
  • Support for universal design: Dark mode isn’t just great for people who have light sensitivity at night. This solution could be more comfortable for visually-impaired users who would struggle with eye strain when visiting your websites otherwise. If you want your content to be more inclusive for a wider range of viewers, then learning how to design for dark mode is a good way to start.

Best Practices When Designing for Dark Mode

Designing for dark mode is easier than you’d think. Most of the time, it involves simply thinking about how you can replace some of the brighter, more overwhelming aspects of your site, with something deeper and darker. 

Here are some useful tips that will get you moving in the right direction. 

1. Experiment with Colors

A big issue for a lot of web designers when it comes to developing a dark mode solution is that they get too caught up with things like pure white text against pure black backgrounds. However, this high-contrast option can be a little much after a while. 

It’s often much easier to use a dark grey as your primary surface color, instead of a true black. Additionally, rather than using bright white, think about slightly off-white alternatives that will be warmer to the eye.

Experiment with surfaces and color combinations that are unlikely to cause too much eye strain. Dark grey foundations often offer a wider range of depth, too, because you can demonstrate shadows on grey. 

Additionally, when you are experimenting with colors, remember that saturated colors often vibrate painfully against very dark surfaces, making them harder to read. Desaturating your colors will help to reduce the contrast and make your websites more welcoming. 

Lighter tones in the 200-50 range will have better readability on dark themes. However, you can always experiment with your choices. Google Material Design recommends using a contrast level of around 15:8:1 between your background and text. 

2. Consider the Emotional Impact

Much of the effort involved with dark mode design is figuring out how certain colors work together. It’s easy to get carried away with stark contrasts, particularly when you’re used to working with a white background. However, you need to remember that you’re designing for a user that’s primarily looking for an easier and more subdued browsing experience.

While you’re working, remember to consider the emotional aspect of the design too. The emotion in colors can make or break a buyer’s journey in any environment. However, an often overlooked-aspect of color psychology, is that people perceive shades differently when they’re on a black background. 

For instance, think of the color green. On a light background, it conveys nature and even financial wealth. However, on a dark background, the same green could come across as something venomous, toxic, or even sickly. It’s important to think about the kind of impressions end users are going to get when they arrive on your site.

3. Give Users the Freedom to Choose

One of the biggest mistakes you can make when you begin designing for dark mode, is thinking that you should focus entirely on your dark themes, and nothing else. This lines you up for a problem if you interact with users who want the best of both worlds. If you’re designing for apps in particular, you’re going to need web pages that can switch naturally between light and dark themes. 

Learning how to implement both a dark mode and a light mode option into the desks you create will help you to reach a wider selection of customers. Remember, you’ll need to test the performance and impact of your designs in both themes, to check that they deliver the same kind of experience, no matter how your user chooses to browse. 

Although dark mode should offer a different experience to end-users, it still needs to feel as though they’re browsing on the same website. That means that you’re going to need to experiment with the most natural combination of light and dark mode options.

4. Remember the Basics

Remember, although the three tips above will help you to get on the right path for dark mode design, you’ll also need to consider the opportunities and limitations of the platforms that you’re designing for. The kind of dark mode experience you can deliver for Google Chrome websites is going to be very different to what you can create for something running on iOS.

Examining the documentation provided by the system that you’re designing for will help you to develop something with a close insight into what’s actually possible. 

Other top tips for dark mode design include:

  • Focus on your content: Make sure that your content stands out on the page, without being too overwhelming. 
  • Test your design: In both light and dark appearances, you need to make sure everything is working as it should be.
  • Adopt vibrancy for your interfaces: Vibrancy helps to improve the contrast between your background and foreground. 
  • Use semantic colors: Semantic colors adapt to the current appearance of a website automatically. Hard-coded color values that don’t adapt can seem more aggressive. 
  • Desktop tinting: Try experiment with things like transparency and filters to give your websites and apps a slightly warmer tint – ideal for late-night browsing
  • Icons: Use individual glyphs and icons for dark and light modes if necessary. 

Ready to Design for Dark Mode?

Preparing your web development and design portfolio for an era addicted to dark mode can be a complex experience. You need to think carefully about how people are going to browse through your websites and apps when they’re searching for something more subtle, and less visually overwhelming than the websites that we’re used to making. 

The most important thing to remember is that everything on your website or application should look just as beautifully tailor-made in dark mode as it does in light mode. Simply adding a dynamic black background when people want to switch settings in an app isn’t enough. You need to go in-depth with your designs and examine how different fonts, colors, and images work together.

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Editors’ Picks: Summer 2020

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Agile 

AI

Big Data

Cloud

Database

DevOps

Integration

  • Mulesoft 4: Continuous Delivery/Deployment With Maven by Ashok S — This article is a great example of what we want every tutorial to look like on DZone. The main aim of this article is to provide a standard mechanism to release project artifacts and deploy to Anypoint Platform, from the local machine or configure in continuous delivery pipelines.
  • Integration With Social Media Platforms Series (Part 1) by Sravan Lingam — This article helps you to build a RESTful API through MuleSoft that integrates with LinkedIn and shares a post on behalf of one’s personal account. I like this article because, in the age of social media, it’s so important for businesses to be connected and integrated!

IoT

Java

Microservices

Open Source

Performance

  • What Is Big O Notation? by Huyen Pham — Aside from a silly name, this article is an example of an in-depth analysis on a little-spoken-about concept. In this article, take a look at a short guide to get to know Big O Notation and its usages.
  • Is Python the Future of Programming? by Shormisthsa Chatterjee — Where is programming going? This article attempts to answer this question in a well-rounded way. The author writes, "Python will be the language of the future. Testers will have to upgrade their skills and learn these languages to tame the AI and ML tools".

Security

Web Dev

  • A Better Way to Learn Python by Manas Dash: There’s so many resources available for learning Python — so many that it’s difficult to find a good and flexible place to start. Check out Manas’ curated list of courses, articles, projects, etc. to get your Python journey started today. 
  • Discovering Rust by Joaquin Caro: I’m a sucker for good Rust content, as there’s still so many gaps in what’s available. Joaquin does a great job of giving readers his perspective of the language’s features in a way that traditional docs just 

Source de l’article sur DZONE

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Web Design for Seniors: UX From a Mature Perspective

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It’s no secret that the senior population is growing. By 2030, people over the age of 65 are predicted to make up 20.6% of the population of the US. 

Around the world, people are living longer and remaining more active in the later years of their lives. What’s more, despite what you might have heard in the past, seniors aren’t as wary of the internet as they used to be. In 2019, the Pew Research institute revealed that 73% of people over the age of 65 were connected to the web. 

So, what does that mean for web designers?

your main focus needs to be on ability…people age differently

Well, first of all, it’s time for all of us to start thinking about user experience from different perspectives. We need to stop expecting our audiences to be made up entirely of iPhone-using millennials and start thinking about the needs of seniors too. After all, designing websites for seniors opens you up to a wide selection of potential visitors in the future.

What’s more, according to the US Census Bureau, people over the age of 65 generally have the highest household wealth figures of any age group. That’s a big deal. 

So, how do you adapt UX for seniors?

Creating Senior-Friendly Web Designs

When it comes to designing websites and applications for seniors, your main focus needs to be on ability. Age is just a number, and people age differently. 

That means that one person in their 70s might have no problem browsing through Netflix to watch the latest shows, while someone else wouldn’t be able to tell you what ‘streaming’ means. 

Rather than worrying specifically about age, think about how different people in older age groups might have different requirements when it comes to things like movement control, hearing, vision, and even device bias. 

Get the Visual Elements Right

Vision loss is by far the most common disability reported by elderly individuals in the US. Around one in six people over the age of 70 have some manner of visual impairment. That’s why UI designers need to think carefully about visual accessibility when creating the right websites. 

For instance, text and button sizes should always be kept large. Anything that needs to be read or clicked needs to be scaled up, to ensure that everyone can see the information clearly. For instance, on the Sandinmysuitcase.com website, you’ll find clear typography, combined with big buttons that tell you to “Start Here” so you know exactly what to do next.

Remember to stick to icons that are clearly labelled wherever possible. Stay away from anything that your customers might not understand. “Start Here” is easier to read and understand than “Submit”. 

It’s also worth sticking to the color and contrast guidelines laid out by basic UX design when you’re creating something for optimal visibility.  Colors that are too close together might create a nice pastel or gradient effect on a website – but they’ll also make things difficult to read. 

Concentrate on Usability

Over the age of 55, motor skills and coordination can begin to decline for some people. These changes make it harder for people to interact with complex UIs. The mouse on a computer can be a particular problem for people with diminishing motor skills – as can the touchscreen of a tablet or smartphone. 

When you’re working on the perfect UX, think about how you can make things as easy to click as possible for people who have a hard time hitting their targets. For instance, in this website for people traveling over the age of 50, you’ll see not only fantastic large font choices but big buttons that are descriptive and easy to understand too: “Click here to start planning your trip”:

The scrollbar can also be a bit of a problem for people with impaired motor skills. Because of this, it’s best to keep your focus on designing above the fold. Make sure that users don’t need to scroll far to find the information that they need and keep scrollbars simple in terms of their look and feel.

While you’re working on usability, remember that it will be important to keep interactions to a minimum wherever possible. Where you can engage younger audiences with double-taps, swiping and scrolling, it’s much easier to connect with seniors through simple one-tap interactions. The less actions your user needs to take to reach their goals, the better. 

Deliver Smooth Navigation 

Navigating from point A to B on your website needs to be as simple as seamless as possible. Remember, crowded pages on your websites and apps are often overwhelming – even for younger browsers. Seniors are generally just searching for “must know” information, so they don’t want anything to get in their way as they navigate through their website. 

As you work on your site or app design, ask yourself if every element on the page absolutely has to be there. If it doesn’t deliver value, then get rid of it. 

Additionally, remember that seniors don’t always have the best memories and concentration levels. That means that they need your navigation experience to be as simple as possible. Basic horizontal menu bars that show everything at once are often a good idea – even if they’re not very exciting.

Look at this helpful navigation experience from RetireMove.com, for instance. Everything you need is located at the top of the page, and you can even just enter your postcode to get started:

Cognitive decline happens regularly with age. Although not all older adults will have issues with their memory and concentration, it’s important to be prepared for an audience that might process information a little more slowly. It’s worth double-checking that your viewer’s attention isn’t being diverted to multiple parts of the page at once.

Get to the Point Quickly

While younger generations have quickly implemented technology into every aspect of their lives, older consumers use tech a little differently. These people don’t want to spend forever fiddling around with different parts of your website. They want to get the answers to their questions as quickly and easily as possible. 

Applications that are complicated or difficult to access are usually instantly rejected by seniors. Even if you’ve offered everything that we’ve covered above, from seamless navigation to minimalist design, you still won’t get the interactions you’re looking for if older adults don’t consider your design to be useful. 

Because of this, you need to highlight the point of a website or application to your seniors as quickly as possible. Avoid worrying about things like gifs, animations and gamification. Instead, focus on making sure that your designs are useful and simple. 

For instance, from the moment your senior user arrives on a web page, they should have instant access to clear instructions on how to use the application or service, and what they need to do next. Keep in mind that this is particularly important when you’re creating mobile apps, as apps are still a relatively new concept to older generations. 

On the “When They Get Older” website, you can instantly find the information you need in a well-organized navigation bar that’s labelled clearly:

A clear interface like this, combined with simple, step-by-step guidance that shows elderly individuals how to get the information that they want is the key to keeping these users coming back for more. 

Bringing a Mature Perspective to Web Design

These days, most designers focus heavily on younger audiences when creating websites and apps. After all, it’s these users that allow us to experiment more with the latest tools and concepts, like augmented reality, artificial intelligence, and robust animations. 

However, there’s still a market out there for the seniors of the world that want more opportunities to get online. This audience often goes ignored and under-served. However, as the value of older consumers grows, and their ability to interact online increases, you’ll find that more businesses begin to search for web designers who can provide immersive experiences for a more mature audience. 

The steps above will give you an excellent insight into how you can start designing for a different kind of customer base. However, remember that the best way to make sure that you’re delivering the right solution for any customer, is to test. User testing will provide you with the exclusive insights that you need to determine whether your senior UX is really working, or whether you’re still struggling to get into the shoes of an older user. 

 

Featured image via Unsplash.

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