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I often see freelancers on social media asking what the secret is to working fewer hours, making more money, and helping new clients to find them. While those things tend to happen the longer you’ve been freelancing, it doesn’t happen without some effort.

If you’re wondering how you can change things so that your business becomes more profitable and easier to manage, education is the key.

But it’s not just mastering new design techniques that will take you to the next level. It’s important to invest your time in a well-rounded education so that you can grow not just as a web designer, but also as a freelancer and business owner.

The good news is that you don’t have to spend a ton of cash on courses or resources. In the following round-up, I’m going to share some of the best free courses to help you level up.

5 Best Free Courses and Resources for Web Designers

Rather than sign up for Udemy, Skillshare and other premium course membership sites, I recommend taking a bootstrapping approach to self-education. I mean, the whole point in learning new skills and strengthening existing ones is so you can run a better business and make more money, right?

Once you have extra funds to throw at premium courses, definitely explore those options. For now, let’s focus on the free courses and resources that’ll help get you to that next level:

1. edX

edX was created by Harvard and MIT in order to provide university-level training and education to anyone, anywhere. While you can’t get certified without paying a few hundred dollars, you can go through entire courses for free.

Courses are offered over a wide range of categories. As a freelance web designer, you’d do well to focus on the following areas:

Design
Learn more than just how to design beautiful interfaces. Learn about the technical side of it, too — things like AI, IoT, and cybersecurity.

Computer Science
Learn web development and coding.

Business & Management
Learn essential business skills like:

  • Project management
  • Finance management
  • Leadership
  • Marketing and analysis

Communication
Learn things like branding, negotiation, reputation management, and critical thinking.

2. Envato Tuts+

Envato Tuts+ might be best known for its succinct step-by-step design and development tutorials. However, it has a new section of free video courses to take advantage of.

Although you won’t learn any soft skills here, this is a great resource if you want to master the tools of your trade.

Free courses give you a deeper look at tools like:

  • HTML, CSS, and JavaScript
  • Adobe’s suite of software
  • Sketch
  • WordPress
  • Video conferencing tools

3. YouTube

YouTube is more than just a place to watch entertaining videos. There are some amazing YouTube channels for web designers at all skill levels.

When choosing a design channel and course to follow, look for ones that are well organized. If they’re just posting videos at random without any rhyme or reason, it’ll be difficult to focus on and master one skill set before moving onto the next.

Here are the channels I recommend you follow:

Flux

Learn skills related to:

  • Web design
  • Getting started as a freelancer
  • Strengthening your processes
  • Building your portfolio
  • Design theory and strategy

CharliMarieTV

Learn skills related to:

  • Web design
  • Building sites with Figma or Webflow
  • Career paths for designers
  • Productivity hacks

NNgroup

Learn skills related to UX:

  • Web design
  • User psychology
  • Usability testing
  • Design thinking
  • Research and data analysis
  • Journey mapping
  • Get access to UX Conference seminars, too

4. Moz Whiteboard Fridays

Even if you don’t offer SEO as a standalone service, it’s important for web designers to understand the role they play in SEO and to stay abreast of the latest and greatest strategies.

If you haven’t tuned in for one of Moz’s Whiteboard Fridays yet, I’d recommend you start now.

Some of the topics might not be relevant to you (like creating a content strategy). However, there are others you’ll get some great tips from, like the one above that talks about creating great visuals, preparing web pages with tags and schema markup, and optimizing for featured snippets.

5. Nir Eyal – Indistractible

Nir Eyal has made a name for himself over the years as an author and presenter on the subject of human psychology and behavior. His first book (Hooked) examined consumer behavior and how to design around it. His second (Indistractible) turned the focus on us — the doers and creators who build experiences and products for consumers.

The first of his free resources to explore is this 30-minute presentation on why we’re so easily distracted and how to keep those distractions (and ourselves) from getting in the way.

The second free resource to snag up is the 80-page workbook available on the homepage. Here’s a preview of what it looks like:

You’ll learn about common distractions, identify those that are specific to you, and then work through exercises to defeat them.

If this is something you’re struggling with, these resources will empower you to make a much-needed change.

BONUS: WebDesigner Depot

Although WebDesigner Depot doesn’t offer video courses, I consider each of the articles contained within this site to be mini-courses of their own. And you’ll learn everything you’ve ever wanted to know about becoming a web designer and growing your freelance business.

 

Featured image via Unsplash.

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To understand why user onboarding is such an indispensable tool, we need to empathize with the people using our products; we all come from different backgrounds and cultures, we make different assumptions, and we see the world differently.

User onboarding helps mitigate these differences by making your product’s learning curve less steep.

However, companies often make unfortunate mistakes that hinder user experience and cause frustration. In today’s article, we’ll take a look at eight ways companies ruin their products’ onboarding process.

Let’s dive right in, shall we?

1. No User Onboarding at all

As a part of the team that created a product, you’ve probably spent hundreds of hours going over its features and the most minute detail. Naturally, you know the product like the back of your hand. The user does not.

Naturally, you know the product like the back of your hand. The user does not

We may believe that the app we’ve worked on is straightforward and that user onboarding is probably overkill — but that’s almost never the case. Guiding our users through a product will help with retention, conversion, and their overall satisfaction.

However, there are very rare cases when you can do without user onboarding, here are a few:

  • Your product is too straightforward to cause any confusion;
  • Your product has a formulaic structure, similar to that of other products’ in your category, i.e., social media or e-commerce;
  • Your product relies heavily on Google or iOS design guidelines with common design patterns;
  • Your product is too complex (enterprise or business-oriented) — in such cases, users need special training, rather than just an onboarding;

2. Assuming That Users “Get It”

 One of the vital UX mottos we should always be mindful of is that “we are not our users.” When onboarding them, we always need to assume that they’re at square one. We should communicate with them as if they have no prior knowledge of our product, its terminology, and the way it works.

Providing freshly-registered users with highly contextual information will most likely confuse them. As a result, this will render your attempts to create a helpful onboarding process useless.  

3. Onboarding Users on a Single Touchpoint

it’s tempting to brainstorm which features should make it into the onboarding, then design and code them; that’s a very bad idea

The main problem with the previous point is that it’s too contextual for new users. However, providing no context altogether can be problematic as well. This is commonly found in onboarding processes that focus on a single touchpoint while leaving out the rest of the product.

By choosing to inform users of our product’s features, we force them to detour from their “normal” course of action. This comes at the cost of the user’s frustration.

Since we’re asking people to pay this price, it’s best to provide them with information that will also help them navigate the entire product. As a result, this will decrease the number of times we’ll have to distract them from their ordinary flow.

4. Forcing Users Through Onboarding

We’ve previously mentioned that we mustn’t assume that users have any background knowledge about our products.

The opposite argument can be made — experienced users don’t need a basic onboarding process. It will most likely frustrate them, and it won’t provide them with any real value. Also, forcing users through this process will most likely take the onboarding frustration to a whole other level.

This is why it’s essential that we allow them to skip the parts they don’t find useful. This way, we’ll address the knowledge gaps of the people who really want it and need it.

5. Onboarding Based Purely on Assumptions

This is yet another point that’s implicit in “we are not our users”. Oftentimes, it’s tempting to brainstorm which features should make it into the onboarding, then design and code them; that’s a very bad idea.

Here’s what every designer should do instead:

  • Do user interviews: You should conduct these before having anything designed; user interviews will help you shortlist and prioritize features in terms of their significance, so that the onboarding is focused around the features that matter most.
  • Do usability testing: Once you have a good idea of what features your users consider most important, design onboarding that reflects that; having completed your design, make sure to conduct at least 5 usability testing sessions with users, so that you can make sure that your design works.

6. Just Letting Users Quit

While we shouldn’t force people to go through onboarding, it doesn’t mean we shouldn’t nudge them in the right direction.

find that sweet spot between being front of mind and annoying

People choose not to onboard for many reasons, but showing them around will benefit both parties. Therefore, it’s never wrong to remind them that they can always resume onboarding via email or push notifications (unless you’re too pushy). Make sure to find that sweet spot between being front of mind and annoying. 

Similarly, these two mediums are a great way to deliver valuable information as well.

Here’s a great example of an onboarding email from InVision:

And here’s a clever notification from TripPlanner:

Source: clevertap.com

7. Asking For Too Much Information

We need to always be mindful of the fact that the product’s spokesperson should act as a guide during onboarding. Its goal at the very beginning is to build trust.

We can ask for small favors when we’ve built a solid and lasting relationship

Not only is asking for too much information from the get-go unproductive, but it will also undermine the trust that the user already gave us.

It’s best to abstain from asking freshly-registered users for their credit card information. Nearly 100% of businesses care about profits — and there’s no shame in it. However, today’s most successful companies make money by providing users with value. So it’s best to stimulate users to share their financial data in subtler ways while focusing on customer experience.

The same can be said about subjecting the people using your service to extensive questionnaires. At the first steps of our interaction, it’s all about giving and gaining trust. We can ask for small favors when we’ve built a solid and lasting relationship.

8. Onboarding for the Sake of Onboarding

While there are dozens of reasons why you should guide your users through your product, it needs to be done well. A pointless onboarding process that doesn’t provide users with value is more frustrating than the lack thereof.

Onboarding can be a bit frustrating at times. Pointless onboarding will just raise eyebrows. It will slow users down and disengage them, which is exactly the opposite of what we want.

Conclusion

The process of introducing your users to your product is one of the factors that will define its success.

A critical aspect of user onboarding that we need to always take into account is value. Is this detour from our user’s ordinary course of action valuable to them? Will this improve their experience with the product?

Onboarding demands careful and continuous tailoring. Once perfected, this process will help you win new users’ hearts and help you build brand loyalty.

 

Featured image via Unsplash.

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Every week users submit a lot of interesting stuff on our sister site Webdesigner News, highlighting great content from around the web that can be of interest to web designers.

The best way to keep track of all the great stories and news being posted is simply to check out the Webdesigner News site, however, in case you missed some here’s a quick and useful compilation of the most popular designer news that we curated from the past week.

How to Make Halftone Gradient in Photoshop

 

Drawing Simple Line Patterns Using HTML5 Canvas

 

10 Online Design Tools You Never Knew You Needed

 

4 Best Content Management Systems (CMS) for Marketing

 

9 Mistakes Designers Still Make

 

6 Visual Design Principles that UX Designers Should Be Aware of

 

Best Way to Lazy Load Images for Maximum Performance

 

17 Stunning Examples of Sites with Horizontal Scrolling

 

Less is a Bore. Why Tech is Finally Embracing Maximalism

 

What Does it Mean to Have a High-Quality Website in 2020?

 

8 Project Management Tips for your Next Web Development Project

 

MergeURL – Shorten Urls for Free Without User Registration

 

13 Design Challenges to Improve and Showcase your Skills

 

How to Find Web Design Clients

 

Waitlist API – Quick and Easy Waitlist with Built in Referral

 

What is the Small Web?

 

24 Beautifully Designed Pricing Page Examples

 

7 Practical Tips for Better Microcopy

 

15 Awesome Developer Home Workstations

 

Pentagram Designs “edgier” Visual Identity for Rolls-Royce

 

Gorgeous Gradients: A Curated Collection of Dreamy Color Transitions

 

Experts Weigh in on the Biden-Harris Logo

 

50+ Modern Fonts to Use on your WordPress Website in 2020

 

15 Florist Websites that will Inspire Every Flower Lover

 

Create your First React Native Android App

 

Want more? No problem! Keep track of top design news from around the web with Webdesigner News.

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Google resembles an iceberg: there’s the part above the water we can see and use everyday; there’s also the part beneath the water, that we don’t see and know little about.

While many of us are concerned about the aspects of Google we don’t see — the parts that threaten our privacy, or monopolize the web — there’s no denying that Google offers some amazing products and tools, many of them free, all from the convenience of a single login.

Today we’re going to take a look at 12 tools from Google that really do bring something positive to the table.

1. Polymer

Polymer is an open-source JavaScript library from Google for building web applications using Web Components. The platform comes with a ton of libraries and tools to help designers and developers unlock the web’s potential by taking advantage of features like HTTP/2, Web Components, and Service Workers. 

The main feature of Polymer is Web Components. With Web Components, you can share custom elements to any site, work seamlessly with any browser’s built-in elements, and effectively use frameworks of all kinds. Products like LitElement (a simple base class for creating fast, lightweight web components) and PWA Starter Kit make Polymer easy to use. If you like, you can build your app entirely out of Web Components.

2. Lighthouse

Google Lighthouse is an open-source, automated tool for improving the quality of web pages. The software allows you to audit web pages for performance, SEO, accessibility, and more. You can run Lighthouse using ChromeDevTools, directly from the command line, or as a Node module. 

To use Lighthouse in Google Chrome, just go to the URL you want to audit (you can audit any URL on the web), open ChromeDevTools, and click the Audits tab. After you have run the audit, Lighthouse will give you an in-depth report on the web page. 

With these reports, you will see which parts of your web page you need to optimize. Each report has a reference doc that explains why that audit is important and also shows you the steps you can take to fix it. 

You can also use Lighthouse CL to prevent regression on your sites. Using Lighthouse Viewer, you can view and share reports online. You can also share reports as JSON or GitHub Gists. 

Lighthouse also comes with a feature called Stack Packs that allows Lighthouse to detect what platform a site is built on. It also displays specific stack-based recommendations.

3. Google Analytics

Google Analytics is the gold standard of analytics services. Google analytics can be installed on your site for free with a small amount of JavaScript and allows you to see all kinds of details about your site visitors, like what browser they’re using, and where they’re from.

By using Google Analytics you can make decisions about your site based on science, and therefore be somewhat confident that the decisions you make will result in the outcome you are expecting.

4. Flutter

Flutter is Google’s UI toolkit for building natively compiled applications for mobile, web, and desktop from a single codebase. The toolkit is open source and free to use. The best part of Flutter is that it works with existing code. 

The toolkit has a layered architecture that allows for full customization, which results in fast rendering and flexible designs. It also comes with fully-customizable widgets that allow you to build native interfaces in minutes. With these widgets, you will be able to add platform features such as scrolling, navigation, icons, and fonts to provide a full native performance on both iOS and Android.

Flutter also has a feature called hot reload that allows you to easily build UIs, add new features, and fix bugs faster. You can also compile Flutter code to native ARM machine code using Dart native compilers. 

5. Google API Explorer

Google has a huge library of APIs that are available to developers but finding these APIs can be difficult. Google API Explorer makes it easy for developers to locate any API. On the Google API Explorer web page, you will see a complete list of the entire API library. You can easily scroll through the list or use the search box to filter through the API list. 

The best part of Google API Explorer is that each link to a reference page comes with more details on how to use the API. API Explorer is an excellent way to try out methods in the Monitoring API without having to write any code.

6. Puppeteer

Puppeteer is a project from the Google Chrome team. The platform enables web developers to control a Chrome (or any other Chrome DevTools Protocol based browser) and execute common actions, much like in a real browser. Puppeteer is also a Node library and it provides a high-level API for working with headless Chrome. It is also a useful tool for scraping, testing, and automating web pages. 

Here are some things you can do with Puppeteer: generate screenshots and PDFs of pages, UI testing, test Chrome Extensions, automate form submission, generate pre-rendered content, and crawl Single-Page Applications. 

7. Codelabs

Google Developer Codelabs is a handy tool for beginner developers and even advanced developers who want to improve their knowledge. Codelabs provide a guided, tutorial, hands-on coding experience. Codelabs’ site is broken down into several tutorial sessions on different topics. 

With the tutorials on Codelabs, you can learn how to build applications from scratch. Some of the tutorial categories include Augmented reality, TensorFlow, Analytics, Virtual Analytics, G Suite, Search, Google Compute Engine, and Google APIs on iOS. 

8. Color Tool

Color Tool makes it easy for web designers to create, share, and apply colors to their UI. It also measures the accessibility level for any color combination before exporting to the palette. The tool comes with 6 user interfaces and offers over 250 colors to choose from. 

The tool is also very easy to use. All you need to do is pick a color and apply it to the primary color scheme; switch to the secondary color scheme, and pick another color. You can also switch to Custom to pick your own colors. After you have selected all your colors, use the Accessibility feature to check if all is good before exporting it to your palette. 

9. Workbox

Workbox is a set of JavaScript libraries and Node modules. The JavaScript libraries make it easy to add offline support to web apps. The Node modules make it easy to cache assets and offer other features to help users build Progressive Web Apps. Some of these features include pre-caching, runtime caching, request routing, background sync, debugging, and greater flexibility than sw-precache and sw-toolbox. 

With Workbox, you can add a quick rule that enables you to cache Google fonts, images, JavaScript, and CSS files. Caching these files will make your web page to run faster and also consume less storage. You can also pre-cache your files in your web app using their CLI, Node module, or webpack plugin. 

10. PageSpeed Insights

PageSpeed Insights is a handy tool from Google Developers that analyzes the content of a web page, then generates suggestions on how to make the page faster. It gives reports on the performance of a web page on both desktop and mobile devices. At the top of the report, PageSpeed Insights provides a score that summarizes the page’s performance. 

11. AMP on Google

AMP pages load faster and also look better than standard HTML pages on mobile devices. AMP on Google allows you to enhance your AMP pages across Google. It is a web component framework that allows you to create user-first websites, ads, emails, and stories. One benefit of AMP is that it allows your web pages to load almost instantly across all devices and platforms hence improving the user’s experience. 

12. Window Resizer

When creating websites, it is important that developers test them for responsive design – this is where Window Resizer comes in. Window Resizer is a Chrome extension that resizes the browser window so that you can test your responsive design on different screen resolutions. The common screen sizes offered are desktop, laptop, and mobile, but you can also add custom screen sizes. 

 

Featured image via Unsplash.

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In this month’s collection of the freshest web designs from the last four weeks the dominant trend is attention to detail.

You’ll find plenty of animation, in fact, almost every one of these sites uses animation to a greater or lesser degree. Let’s dive in:

Globekit

Globekit is a tool that allows developers to quickly create animated and interactive globes and embed them on web pages. Its site features some exceptional 3D animation.

Yolélé

Yolélé is food company built around fonio, a West African super grain. Its site features a great page transition, and the landing page carousel is one of the few examples of horizontal scrolling we’ve seen work well.

Begonia

Begonia is a Taiwanese design agency with an impressive client list. Its site features animated typography, a super bold splash screen, and some surreal artwork. There’s so much here, it’s almost overwhelming.

Next Big Thing

Next Big Thing is an agency supporting the full lifecycle of start-ups. Its site is clearly targeting tech-based clients, and there are some lovely transitions. The masked hero transition on scroll is delightful.

Proper

We all have every reason for the odd sleepless night right now, but regular sleep is essential for our health. Proper offers sleep solutions from coaching to supplements on its subtly shaded site.

The Oyster & Fish House

The site for The Oyster & Fish House is packed with some delightful details. We love the subtle wave textures, the photography has a nostalgic feel, and the typography is perfectly sophisticated.

Drink Sustainably

Fat Tire produces America’s first certified carbon neutral beer, and Drink Sustainably has been produced to explain the concept. We love the vintage advertising style of the artwork.

Treaty

It seems like every week there’s a new CBD brand launching. What we like about Treaty’s site is the slick fullscreen video, the inclusion of botanical illustrations, and the really brave use of whitespace.

Studio Louise

You’re greeted on Studio Louise’s site by a shot of trees with two random shapes; as you scroll the shapes morph and relocate to the top right corner, and you suddenly realize they’re an “S” and an “L”, cue: smiles.

Wünder

Another site for a CBD product, this time a vibrantly branded sparkling beverage. Wünder’s site features enticing photography, an on-trend color palette, and credible typography.

Seal + Co

Some professions lend themselves to exciting, aspirational sites, and some companies are accountancy firms. However Seal + Co’s site creates the impression of a modern, capable, and imaginative firm.

DocSpo

There is some lovely, 3D animation on the DocSpo site. The company is a Swedish startup enabling digital business proposals, and its site is bold, Appleesque, and packed with nice details.

Motley

We never get tired of particle effects, like the one employed by Finland-based agency Motley. There’s some superb work in the portfolio, and it’s great to see a blog using Old Master paintings for thumbnails.

The Ornamental

The Ornamental sources leather goods for wealthy individuals, and luxury lifestyle firms. Its site is minimal, with some drool-worthy handbags. We particularly liked the image zoom hover effect in the store.

G.F Smith

G.F Smith is one of the world’s leading paper suppliers. Its redesigned site is much simpler than its last, with some lovely touches, like the varied paper photography when you hover over product thumbnails.

Raters

Raters is a new app that lets you discover new movies via reviews from people you trust. This simple site does an exceptional job of previewing the app, across multiple device sizes.

Fleava

There’s a whole heap of nice interactive details on Fleava’s site, from the cursor-following circles when hovering over links, to the way the thumbnails are squeezed when dragging through projects.

The Story of Babushka

A babushka doll is a traditional Russian toy, made up of dolls, nested inside dolls. The Story of Babushka uses the toy as a metaphor for growth in this children’s book, and the accompanying animated website.

Grand Matter

After the uniformity of the 2010s, there are a wealth of illustration styles being explored across the web. Grand Matter is an artist agency that represents some amazing talent, and we love the illustration they chose themselves.

Nathan Young

Nathan Young’s site does exactly what it needs to do: Providing case studies for his design work. The fade-out on scroll is a simple device that elevates the whole site experience.

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