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The Potential of AR in Web Design

Over the years, experts have repeatedly discussed the possible impact of mixed realities on web design. Concepts like AR and VR are expected to have the potential to change the way that we interact with websites on a fundamental level.

Now that we’re in the year 2021, however, discussions about AR aren’t just observational anymore. The age of mixed-reality interfaces is here, in everything from Pokémon Go, to Snapchat filters.

The question is, how do web designers create incredible user experiences in a world where there are now multiple digital realities to consider?

The Benefits of Experimenting with AR

Before we look at some of the steps that web designers can take to enhance their projects with AR, it’s worth examining the benefits of interacting with augmented reality in the first place.

While virtual reality replaces the typical world around us completely with digital components, AR augments it. This means that developers and designers need to learn how to thrive in an environment where the real world and the digital one work together.

The most common AR application for website owners is to provide a solution for real-time and remote product visualization. Imagine being able to try on a pair of shoes before you buy them online. That’s a service that the Vyking brand can deliver by creating technology that “reinvents” the digital shopping experience.

This test functionality plays a massive role in purchasing decisions. In a world where people can’t see a shade of make-up in person when they’re shopping online, or check how an item of furniture looks in their home, AR has a crucial role to play.

In simple terms, AR helps shoppers to make more informed purchases.

Here’s how you can use augmented reality to deliver incredible UX.

1. Focus on Real-Time Feedback

Augmented reality is all about connecting the real world to the virtual world.

Doing this provides users a unique experience – one that’s filled with real-time feedback that can deliver crucial and insightful information. For instance, an augmented reality system in a GPS app can calculate the average time before reaching a destination based on previous trips.

Another option is for an augmented reality to use solutions like face-mapping to help customers determine how a certain makeup product will look before they buy it. For instance, that’s the case for the Mary Kay Mirror Me app, which simplifies the process of shopping for make-up.

When designing for AR, experts need to consider how they can provide customers with real-time information that they can use to make better purchasing decisions.

2. Define input and output

Although you’ve probably performed similar exercises when designing for traditional websites and applications in the past, defining inputs and outputs of UX in AR environments can be tough.

Defining inputs and outputs allows you to determine which elements of an interface your user can actually interact with, in your interface. This gives you a better idea of what to “augment.” For instance, you might decide that physical gestures like a swipe of the hand will be essential for AR inputs. However, you’ll also need to consider how each mobile device offers different input possibilities.

Outputs are a little simpler. For instance, you could offer a three-dimensional model of a product that your customers are interested in. Once you have that output, you can think about how the customer will interact with it by changing colors or position.

3. Embrace Customer-Friendly Performance

Another feature at the heart of AR applications is interactivity.

Good designs in the augmented reality world need to be simple to access and use, otherwise customers will end up avoiding them. For instance, 60% of customers say they want to use AR when they’re shopping for furniture. However, they’re only going to use your app if it actually works.

The Décor Matters website and app mix gamification with home decorating features that help customers get a better view of the home goods they’re planning on buying. The website even has inspiration pages available to help users find and try new design options with their AR technology.

When designing for AR, think about how you can make your applications or technology as simple to use as possible, so customers actually want to interact with it.

4. Address the Environment

In augmented and virtual reality applications, it’s important to remember that interfaces aren’t bound by physical screens. The viewport will move with the user, shifting perspectives in response. Most AR designers will use four different signifiers to describe AR environments:

Public environment: The entire body of the user is involved as a controller, like with the Xbox Kinect or Nintendo Wii;
Intimate environment: Where a user can be seated – often in a desktop environment;
Personal environment: AR on smartphones, mobile devices, and tablets, like Pokémon Go;
Private environments: Completely private spaces, such as with wearable technology like the Google Glass solution.

The environment that you’re designing for will be crucial for your project outcomes. Remember, spatial considerations need to be carefully considered when accounting for how users will interact with objects in a frame.

5. Remember User Fatigue

Another thing to keep in mind when designing for AR technology is that user fatigue is likely to be a much more significant consideration. After all, people interact with websites and applications in a much more intimate and in-depth way when AR is involved.

AR applications can often use the entire body of a customer as a controller. Because of this, designers need to be careful about exhausting interactions. High-effort and repetitive interactions could tire the user out mentally and physically, causing them to give up on the interaction.

When designing, you’ll need to consider how you might over-stimulate the user with too many interaction-focused elements at once. Keep it simple.

6. Remember the Essential Principles of UX Design

Remember, just because you’re tapping into a relatively new technology doesn’t mean that you should abandon all the basic tenets of user experience design that you’ve come to understand over the years. Although UX is constantly evolving and changing, it’s always going to keep a few fundamental principles in mind.

For instance, you’ll always strive to give users the best digital experience in exchange for the lowest amount of effort on their part. Additionally, you’ll need to think about how you can make end-users as comfortable as possible when they’re interacting with new types of technology on websites and apps.

For instance, since AR is most commonly associated with gaming in the current environment, it might be a good idea to implement gamification concepts into your AR design. What can you do to make sure your customers are having fun?

For instance, Inkhunter is an app that allows users to try on tattoos just like using a filter on Snapchat. The experience feels familiar, comfortable, and exciting.

Unlocking the Potential of AR Web Design

Augmented Reality technology has come a long way over the years. Today, developers and designers can access simple plug-in tools like WordPress VR, allowing designers to upload 360-degree videos into WordPress sites and other unique web extensions.

Augmented reality is becoming much more readily available on sites and apps of all shapes and sizes. Additionally, customers are accessing more ways to unlock AR’s power through everything from headsets to mobile interfaces.

However, just like any new technology in the web design world, designers need to think carefully about how they will overcome the challenges in user experience that AR can present. For instance, though AR can offer more information for a customer and help them make purchasing decisions faster, there are also risks. For instance, add too many interactive features to a single website or application, and you could scare users off with too much information.

In the short-term, web designers need to explore the new tools that are available to them and think about the customers they’re designing for. Only this way will we be able to make any considerable advances in the possibilities of AR.

Are You Ready to Embrace AR?

Designing for augmented reality applications and websites can be an intimidating concept – even for seasoned designers. However, this is just another technology that creatives can use to drive better experiences for end-users.

Learn how the latest technology works and get an insight into your customers’ needs, and you’ll be amazed at what you can accomplish in the AR world.

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Source de l’article sur Webdesignerdepot

31 décembre 2020/par Service comm.

So, You’Ve Won An Exciting Redesign…What Now?

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The transitioning of power is fraught with difficulties. Different teams have different values, different experience, different expertise, different priorities, and that leads to different tooling, and different methodologies.

It’s tempting to think of web design as an end-to-end process, starting with research and concluding with metrics. The reality is that most designers and developers join projects part-way through an ongoing process.

That leaves us with a difficult choice: do we try and meet the client’s expectations with our own toolset, or adapt to the tools and processes that are already in place?

For anyone who’s taking over a web project from a different designer/developer/agency (D/D/A), here’s a practical guide to help you make a success of the transition.

Step 1: Find Out What Went Wrong

99.99% of the time, something broke down in the previous client-D/D/A relationship.

In my experience it’s almost never about money. Most clients are willing to pay above the basic market rate if they believe they’re receiving a good return on their investment. A client that tells you the previous D/D/A is simply too expensive is anticipating negotiating your fees.

happy clients don’t shop around

Occasionally you’ll find that a freelance designer has been headhunted by an agency, and is no longer available. Occasionally the company outgrows a D/D/A, moving into areas that the D/D/A doesn’t support. But these situations are rare, happy clients — even moderately content clients — don’t shop around. If they’re speaking to you, something motivated them to do so.

It is alarmingly common that a D/D/A simply goes AWOL. It’s most common at the lower end of the market where the sums of money involved are less likely to prompt a legal dispute. Frequently, an unreputable D/D/A will ghost a client in favour of a better, newer opportunity.

Sometimes the client hires a new manager, and the new manager ushers in revised expectations that the previous D/D/A can’t meet.

Most commonly, the previous D/D/A has dropped the ball one too many times — mistakes happen, and reasonable clients will tolerate them provided they are rectified promptly, but everyone has their limits.

Most clients will be more than happy to explain what went wrong in the previous relationship; it will inevitably be a one-sided explanation, but it will help you to understand the client’s expectations.

Be extremely wary of a client who doesn’t know what went wrong. Be even more wary of a client who talks about “upgrading” their outsourcing — they’re trying to flatter you. In these cases the client may well be hiding something — like their failure to pay invoices.

Remember: at some point the previous D/D/A was new, and excited about having a new client, was optimistic about the project, and it didn’t end well. The best way to not repeat mistakes is to learn from them, and to do that you need to know what they were.

Step 2: Carry Out a Comprehensive Audit

We’re often so eager to secure new work, that we rush to have the client sign on the dotted line, expecting to be able to tackle any problems later.

It is imperative that as a professional, you keep your promises. Before you make those promises, take your time to understand the project and related business. If a client is invested enough to sign a contract with you they won’t mind you doing due diligence first.

Is There Still a Relationship With the Previous Designer/Developer/Agency?

Clients rarely have a full picture of their project — they’re not web professionals, if they were they’d be building their own sites. Your best source of information is the previous D/D/A.

Before you contact the previous D/D/A check with your client; it’s possible they don’t know they’re being replaced yet. If your client is fine with it, then reach out.

When you speak to the previous D/D/A be sensitive to the fact that you’re taking money out of their pocket. Certainly the previous D/D/A may tell you where to go, they may ignore you altogether, but most will be pragmatic about handing over a project if only to ensure their final invoice to their now ex-client is paid promptly.

Every site has its idiosyncrasies, if you can establish a friendly rapport with the previous D/D/A then the transition will be considerably less bumpy.

Who Controls the Domain Name(s)?

In my opinion a company’s domain name(s) should always be held by the company; it’s such an essential business asset that it should be guarded as jealously as the company’s bank accounts.

Unfortunately there are businesses that outsource everything to do with the web. If the break with the previous D/D/A is acrimonious then securing the domain name could be problematic.

It’s not your job to secure the domain name — you have no leverage, the client does. It is your job to impress upon the client how mission-critical the domain name(s) is.

Who Controls the Hosting?

Hosting arrangements vary from project to project. It’s not uncommon, nor unreasonable, for the previous D/D/A to be hosting the client’s site on their own space. If that is the case, be prepared to migrate it quickly either to your own server, or a dedicated space.

If you’re migrating onto a new space pay particular attention to the email provision. Taking over a project usually means taking over a live project, and that usually means email accounts.

In any case, you need full access to the hosting space. You certainly need FTP access, you probably need SSH access.

In addition to hosting, check if your client’s site uses a CDN, and if it does, who has control of it.

Backend Source Code

Once you have FTP access to the hosting server you can probably grab all backend code from the server.

The benefit of grabbing the code from the server — as opposed to accepting files from the previous D/D/A — is that you can be absolutely certain you’re getting the current (working) code.

If the client has broken with the previous D/D/A because they were unable to deliver on a particular task, you do not want to be working with files that have been partially modified.

Fresh Installs

If you’re working with something like a CMS, it’s often a good idea to run a fresh install on your server, and then copy across any templates, plugins, and migrate the database.

Frontend Source Code

When it comes to acquiring source code, frontend code is far more problematic than backend.

frontend code is far more problematic than backend

If the previous D/D/A is even part-way competent then the CSS and JavaScript on the web space is minified. Minified CSS is not too problematic and can be unminified fairly easily, but you do not want to be unpicking a minified JavaScript file — I once had a project in which a developer had minified his own code in the same file with all of his dependencies, including both Vue and jQuery [yes, I know].

Dealing with frontend source code can take on an additional dimension if you discover that the previous D/D/A used techniques you don’t — using Less instead of Sass, or writing scripts in TypeScript.

Unminifying CSS & JavaScript

Unminifying (or beautifying, or prettifying) code is reasonably easy. There are tools online that will help, including Unminify, Online CSS Unminifier, FreeFormatter, JS Minify Unminify, and more. You’ll also find plenty of extensions for code editors including HTML-CSS-JS Prettify for Sublime Text, and Atom-Beautify for Atom. You’ll find that some editors have the functionality built in.

A word of warning: code beautification does not restore comments, and in the case of JavaScript, does not unobfuscate variable names. Beautifying code is no substitute for a copy of the original, unminified source code.

Emergency Measures

If unminifying the source code isn’t possible for any reason, or more likely, the unminified JavaScript still looks like minified code — albeit nicely formatted minified code — then your last resort is to import the code and override it where necessary.

The first thing to do in this case is to explain the situation to your client. Make sure they understand this is a temporary patch that you’ll iron-out as you rebuild parts of the project.

Then, copy and paste the old minified code into a fresh project setup. For CSS that probably means creating a legacy.scss file, including the old CSS, and importing it into your own Sass. For JavaScript, create a legacy.js file, add all the old JS, and import that.

This will result in a much bigger set of files than necessary, you may end up using !important in your style declarations [yuck], and you’ll trigger lots of Lighthouse warnings about surplus code.

However, in the likely event that your client has a long list of changes they wanted live yesterday, this dirty hack will give you a working site that you can then rebuild piece by piece over time.

Assets

Assets normally means images, and images can normally be grabbed via FTP.

Occasionally — although less occasionally now image files rarely contain text — you’ll need the source files to make changes to images.

Whether or not the client has them, or if the previous D/D/A will hand them over, depends largely on the agreement between the client and the previous D/D/A.

Most businesses are reasonably aware of the importance of brand assets, so you’ll probably find they at least have a copy of their logo; whether it’s an SVG or a JPG is another matter entirely. Impress upon them the importance of locating those files for you.

Third Party Code

It is rare to receive a project that doesn’t rely on third party code. That third party code is probably entwined in the custom source code, and unpicking it is a time-consuming job.

It is very likely the previous D/D/A used a library or framework, and given the increasing number of them, it’s even more likely that the library or framework they used is not the one you prefer.

Whether you choose to unpick the code and swap out the previous D/D/A’s dependencies for your own preferences (usually faster in the long term), or whether you choose to work with what you’re given (usually faster in the short term) is entirely up to you.

In my experience it’s no hardship to pick up another CSS library; switching from one JavaScript framework to another is a substantially bigger job involving not just syntax but core concepts.

Beware Build Environments

Everyone has their own way of doing things. Some D/D/As embrace build environments, some do not. Some build environments are simple to use, some are not. Some build environments are adaptable to your process, some are not.

Unlike adopting a library, or even a framework, adopting a new build process is rarely a good idea

Build environments are numerous — Gulp, Grunt, and Webpack are all popular — and D/D/As are almost as opinionated about them as they are about CMS.

In lieu of raw files, it’s not uncommon for the previous D/D/A to tell you to “just run such-and-such CLI” command, to match up your local environment to theirs. Unlike adopting a library, or even a framework, adopting a new build process is rarely a good idea because you’re relegating yourself from expert to novice at a time when you’ve yet to earn your new client’s trust.

Stand your ground. Their approach failed, that’s why you’ve been brought in. You do you.

Who is Licensed?

Any third part code that has been paid for is licensed. Always check who holds these licenses. As well as being legally required, valid licenses are normally required for updates, bug fixes, and in some cases support.

Common pitfalls include: font licenses (which may be licensed under the previous D/D/A’s Creative Cloud, Fontstand, Monotype, etc. account); stock image licenses (which may be licensed for use by the previous D/D/A alone); and plugins (which are frequently bulk-licensed to D/D/As in bundles).

It’s depressingly common to find clients using unlicensed assets. On more than one occasion I’ve had to explain to a client the potential consequences of using pirated fonts.

Fortunately it’s increasingly common for third party providers to attach a licence to a specified domain, which means you may be able to claim the licence on behalf of your client. Major suppliers like CMS and ecommerce solutions frequently have an option for the previous developer to release a licence and allow you to claim it.

In the case of licensing, if you’re unsure, do not be afraid to reach out to the third party provider and check with them if your client is licensed once they break ties with their previous D/D/A.

The only thing that sours a client relationship faster than telling them they need to buy a license they thought they’d already paid for, is telling them they’re being sued for copyright infringement.

Protect your client, and protect yourself, by making sure everything is licensed properly. If you can get something in writing to that effect from the previous D/D/A, do.

Who Has the Research and Analytics?

One of the major benefits of taking over a site, as opposed to building from scratch, is that you have a measurable set of site-specific data to guide your decision making.

This only applies if you have the data, so ask to be added to the client’s analytics account.

There’s a strong chance that the design research carried out by the previous D/D/A is considered an internal document, not a deliverable, by the previous D/D/A. Check with your client: if they paid for the research (is it specified on an invoice?) then they’re entitled to a copy.

We Have a Blog Too…

Clients have a tendency to use the term “website” as a catch-all term for everything digital.

When you take responsibility for a website, you’re almost always expected to take responsibility for any digital service the client uses. That means, newsletter services like Mailchimp, customer service accounts like Intercom, and 227,000 page WordPress blogs that they forgot to mention in the initial brief.

Repeat the whole of Step 2 for every additional app, micro-site, blog, and anything else the client has, unless you are expressly told by the client not to.

Step 3: The Point of No Return

Up until now, you haven’t asked the client to sign on the dotted line. This whole process is part of your due diligence.

By checking these things you can identify unforeseen problems, and potential costs. Are you tied to an obscure build process? Do you need to relicense the CMS? Do you need to recreate all of the site assets?

Some of these conversations are hard to have, but the time to have them is now

If there is any question of the project being more complex than anticipated, have an honest conversation with your client — they will appreciate your transparency, and they’ll appreciate being kept informed. Any client who doesn’t value a clear picture of what they’re paying you for, isn’t a client you want.

Some of these conversations are hard to have, but the time to have them is now, not three months down the line.

This is the point of no return. From this point on, any problems aren’t the previous D/D/A’s, they’re yours.

Change the Passwords

For every service you have, from the newsletter login, to the CMS login, to the FTP details, change the password. (Make sure you notify the client.)

Set Up a Staging Site

You’re going to need a staging site so your new client can preview the work you’ve done for them.

Set the staging site up immediately, before you’ve made any changes to the code. In doing so you’ll discover early on if there are files missing, or issues with the files you do have.

Successfully Transitioning a Project

When a client commissions a site from scratch they are filled with expectation. The fact that they are leaving their previous D/D/A and seeking you out demonstrates that their experience fell short of their hopes.

You now have a client with realistic — perhaps even pessimistic — expectations. You have a benchmark against which your work can be objectively measured.

When problems arise, as they invariably will, never try to blame the previous D/D/A; it was your job to assess the state of play before you started work. If there is an issue with legacy assets, you should have brought it to your client’s attention early on.

If you learn from the previous D/D/A’s mistakes, you won’t be handing the project on to someone else any time soon.

Featured image via Unsplash.

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9 novembre 2020/par Service comm.

Making Minimalism Functional in Web Design

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Today, great design isn’t just about conveying the right amount of information in a certain number of pages.

There’s more to creating the perfect website than experimenting with visuals and sound. Designers need to think carefully about how each element of their site impacts the overall user experience.

After all, with billions of websites available to explore, it takes something truly immersive to convince your client’s audience that they should stay on their pages. The more convenient and attractive your websites are, the more likely it is that visitors will want to stick around.

Minimalism, one of the more popular styles of web design from the last few years, can sometimes assist designers in making attractive and effective websites more functional.

The less clutter and confusion there is on a page, the easier it is to navigate.

So, how do you embrace the benefits of functional minimalism?

Understanding Functional Minimalism

Many webs designers are convinced that minimalism is all about aesthetics.

They see a website like Hugeinc.com and assume that the minimalist appearance is all about making the website as attractive as possible.

However, the underlying ideas of minimalism in web design go much deeper than this. The history of minimalist design begins with Japanese culture. Japan has long focused on balancing simplicity and beauty with its architecture, interior design, and even graphic design. In the Western world, minimalism got its day in the sun in the web design environment, after customers endured years of cluttered and complicated web pages with difficult navigation, overwhelming information and clashing graphics.

Designers began to experiment with the idea that less really could be more — particularly when it came to the digital landscape.

The Functional Rules of Minimalist Web Design

For a while, minimalism was the most popular style for a website. During 2018, in particular, minimalist web design soared to the top of the designer demand list, as companies fell in love with a combination of white space, simple navigation and bold text.

While now, there are other design trends stepping into the industry, designers can still benefit from exploring some of the essential rules of functional minimalism. After all, visual complexity has been proven to damage a person’s perception of a website.

Additionally, a study conducted by the EyeQuant group found that a clean and simple design can lead to a lower bounce rate. Minimalism gives viewers less to contend with on a page, which can allow for a simpler and more straightforward experience. Additionally, a clean website can also drive additional benefits, including faster loading times, better responsivity between screen sizes and more.

Because you’re only using a few images and well-spaced text, you can even experiment with different strategies, like graphics and dynamic fonts. Look at the Manuel Rueda website, for instance, it’s a great example of how a minimalist design can be brimming with activity.

So, how can any designer use the principles of functional minimalism?

1. Focus on the Essentials

First, just like when designing a landing page, designers need to ensure that they’re concentrating only on the elements in the page that really need to be there.

This means removing anything on the website that doesn’t support the end-goals of the specific page that the viewer is using. Any pictures, background noise, buttons, or even navigation features that aren’t going to support the initial experience that the visitor needs, must go.

Think about what’s going to distract your visitors from the things that are important and concentrate on giving everything a purpose. For instance, the Plus63.org website instantly introduces the visitors to the purpose of the website, then allows users to scroll down to get more information. The data is spread clearly through the home page, pulling the viewer into a story.

2. Embrace the Positives of Negative Space

Negative space is one of the fundamental components of good minimalist web design.

Every part of a good website doesn’t need to be filled with noise to make a difference. White, or negative space can help to give your viewer the room they need to fully understand the experience that they’re getting.

From a functional perspective, it’s the difference between placing someone in an overflowing storage container and asking them to find what they need or placing them in a room where items are carefully spaced out, labelled, and waiting for discovery.

The Hatchinc.co website uses negative space to ensure that information is easy to consume. You can find the different pages of the site easily, the social media buttons, and the newsletter subscription tool. Plus, you get a chance to see some of the work behind the site.

3. Make it Obvious

One of the biggest problems that consumers have encountered in recent years, is the concept of “choice overload”.

Whether you’re in a store, or on a website, you’re never sure what to do first. Do you check out the blog posts on the site to learn more about the authority of the company? Do you visit the “About” page, to see where the brand come from? Do you head to their product pages?

As a designer, functional minimalism can help you to make it obvious what your audience should do next. As soon as you arrive on the AYR.com website, you’re not overwhelmed with choice. You can either head to your bag, “shop now”, or check the menu.

Since the “Shop Now” CTA is the biggest and most compelling, the chances are that most visitors will click that first, increasing the company’s chance of conversions.

4. Simplify the Navigation (But Don’t Hide It)

The AYR.com example above brings us to another concept of functional minimalism.

While minimalism and simplicity aren’t always the same thing, they should go hand-in-hand. When you’re designing for functional minimalism, you should be concentrating on helping visitors to accomplish tasks as quickly and easily as possible, without distraction.

That means that rather than overwhelming your audience with a huge selection of pages that they can visit at the top or side of the screen, it may be worth looking into simpler navigation options. A single menu icon that expands into a full list of items remains a popular design choice – particularly in the era of mobile web design.

For instance, look at the simple menu on newvision-opticien.com.

With this basic approach, designers can ensure that visitors are more likely to click through to the pages that their clients want their customers to visit. They can still find what they need in the menu, but it’s not taking up space on the page, or distracting them.

5. Set Great Expectations with the Top of the Screen

Functional minimalism can also help today’s designers to more quickly capture the attention of their visitors from the moment they click into a website.

The content that’s visible at the top of the page for your visitors is what will encourage them to take the next step in their online experience. Make sure that you’re providing something that keeps your audience interested and gives them the information they need.

That way, you’ll lower the risk of high bounce rates for your clients, while also taking advantage of minimalism’s ability to deliver quick access to information for your audience.

At the top of the page, the Kerem.co website instantly introduces the visitor into what the website is all about, and what they should do next.

You can even deliver more information in one chunk at the top of the page, without cluttering the environment, by using good UI animation.

Consider implementing a slideshow of pictures that flip from one image to the next, or a font section that dynamically changes as your audience has chance to read each sentence.

6. Use Functional Minimalism in the Right Spaces

Remember, functional minimalism isn’t just for home pages.

Depending on what you want to accomplish for your client, you could also embed the components of minimalism into landing pages, portfolios, and squeeze pages too.

After all, when there’s less clutter and confusion on a page to distract a potential audience, there’s a greater chance that your visitors will scroll to the bottom of the page and complete a conversion. For instance, look at how simple and attractive the Muzzleapp.com landing page is.

The page provides useful information and tells customers exactly what they need to do next. There’s no confusion, no complexity, and nothing to hold visitors back.

Just be careful. While functional minimalism can be very useful, it won’t be right for every website. A lack of elements can be harmful to websites that rely heavily on content. That’s because low information density will force your user to scroll excessively for the content that they need. Using functional minimalism correctly requires a careful evaluation of where this technique will be the most suitable.

Minimalism Can be Functional

A minimalist design isn’t just an aesthetic choice. The right aspects of minimalism can simplify interfaces on the web by eliminating unnecessary elements and reducing content that doesn’t support an end goal.

The key is to ensure that you’re focusing on a combination of aesthetics and usability when creating the right design. An easy-to-navigate and beautiful website can be a powerful tool for any business.

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21 octobre 2020/par Service comm.

Why AI & Automation Are Actually Friends to Design

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Artificial intelligence. Just hearing the phrase has been a trigger for many in the technology world since that creepy Haley Joel Osment film circa 2001. But more recently, artificial intelligence and machine learning strike fear into the hearts of skilled workers for an entirely different reason: job security, or lack thereof.

Smart-home devices, streaming services, self-checkouts, even Google searches are ways that artificial intelligence has seeped into everyday life, exemplifying the abilities of computers and machines to master both simple and complex tasks. In some instances, these technological advancements make our lives easier, but for some people, their proliferation has meant job loss and skill replacement. There’s no wonder that when artificial intelligence starts being mentioned along with web design and site creation, the spidey senses of designers all over the world start tingling.

designers think outside the box, something that AI just can’t do

But let’s get real about what AI and automation really mean for designers for a second. Talented designers with busy schedules should view these advancements as virtual assistants. For some small businesses on a limited budget, the websites that artificial intelligence can pump out might be fine…for a while. However, as businesses grow, change, require updating and customization to adapt to their customer base, the expertise of creative and talented designers will always be needed. Even the best AI that we see today is limited by evaluating, replicating, and revising what already exists. It may be able to mix 1,000 different color schemes into 10 million potential combinations, but great designers think outside the box, something that AI just can’t do.

In fact, rather than being scared of automation, designers ought to embrace automation and artificial intelligence as a way to unleash their creative thinking. Delegate repetitive, straightforward tasks to the right software, and suddenly you have time to bring your best ideas to the table and push the boundaries of your own innovation.

Where AI has Failed in Design

The ultimate goal of artificial intelligence and automation in design work is a grand vision that has yet to be realised.

Consider the case of The Grid, which began as a crowdfunding campaign in 2014. The “revolutionary” product posed itself as an artificial intelligence solution for building thoughtfully, yet automatically, designed websites in five minutes. Research “Reviews of the Grid” in any search engine and you’ll be met with scathing criticism with only some small praise sprinkled in. Most of the initial users cite underwhelming results, the feeling of being duped by the Grid’s marketing tactics, nonsensical placement of text, and ultimately, the Grid being a complete waste of money for the resulting product. Even at the low cost of $100, compared to hiring a talented designer, most users felt their investment was wasted.

For the AI capabilities that exist now, most small business owners, or those looking to put together a simple website, are better off using drag and drop site builders (Wix, Squarespace, Weebly, etc) that have been around for ages. Even so, there are plenty of businesses still willing to hire designers to take this simple task off their plate due to a lack of technical expertise or lack of time. And let’s be honest, are there even enough talented (keyword here!) designers out there to keep up with the millions of websites created every year, without each one working themselves to death?

Where Automation Shines for Designers

Fortunately for good designers, it appears for now that the days of artificial intelligence completely taking over their jobs is a fantasy. However, what AI and automation do offer designers is a solid starting point for success, eliminating much of the lower-level grunt work that most designers would rather skip anyway.

Even well-received AI website builders like Firedrop still require a basic eye for design and specialised knowledge to produce truly unique, high-converting, and user-friendly websites. Tools and practices that designers should adopt are the artificial intelligence and automation resources that will help them do their jobs better, faster, and leave them with more time to focus on project elements that AI cannot accomplish on its own.

Bridging the Gap Between Designers and Developers

Well-established brands are likely to already have design systems in place that guide the creation of new elements across their digital profiles whether on social media, various mobile apps, or different sections of a website. But even in large corporations — excepting those who have perfected the process — there’s often a breakdown between a designer’s vision and resulting product from the developers. It stems from the basic difference in how they each approach their work and the limitations of the systems they use.

While component libraries — or even full design systems for that matter — won’t reconcile every question, they provide both developers and designers a source of truth to work from that both parties can understand. Design collaboration tools like Invision and Visme, specifically, keep designers and developers on the same page with automated version saving and code-friendly workflows.

Understanding the Consumer

I don’t suggest using artificial intelligence to produce content for your site

Digging into and understanding the behaviours and habits of site users is a relatively new component of site design, but offers invaluable insights. Tools like HotJar, Mouseflow, or Smartlook make it simple to see holes or leaks in your conversion funnels, detect which page elements users are interacting with, and which they’re not interested in to refine the look and feel of a page for maximum conversions. Even though these tools provide the data, it still takes a keen eye and understanding of design to implement the right changes to improve site performance.

Site content is another way that artificial intelligence has the potential to improve our understanding of customer behaviour and improve site performance for individual users. I don’t suggest using artificial intelligence to produce content for your site, no matter how much the results have improved. However, static landing pages or a single set of further reading recommendations are unlikely to appeal to the majority of site visitors. Artificial intelligence tools like CliClap and Personyze instantly collect and analyse consumer data to provide dynamic, personalised experiences that drive more leads and encourage conversions. Creative designers will also learn from this data to improve customer experience with other pages or elements throughout the site.

Removing Distracting, Time-Sucking Administrative Tasks

Because “artificial intelligence” has become a term with such negative connotations, we often overlook the simple way that AI actually makes our work lives better and easier. Machine learning in email filtering is a great example of this. Consider a simple interface like a Gmail inbox. We have the option to mark certain senders as spam or as important, and our inbox learns that type of communication is and isn’t useful to the user. Pandora, Spotify, Apple Music, and more all take cues from the user behaviour of liking a certain song, artists, or genre of music to build customised playlists. There are a myriad of ways that artificial intelligence and its branches of disciplines merge with our everyday lives.

Some of the most useful automations for business, and especially for designers, are related to the administrative tasks that frequently take time away or distract from more pressing projects. A perfect example of automation that can relieve stress and cut down on mindless work is an email autoresponder. I’ve always found that having time blocked off in my calendar to tackle complex or important projects helps me to focus on the task at hand and be more efficient. In order to more effectively block out my time, closing my email and setting an autoresponder to reply to all incoming emails serves two purposes:

Lets those trying to get in touch with me know that I only check my email at certain times of the day and that my response may not be immediate — tempering their expectations of when they might hear from me.
Relieves my personal stress of being tethered to my inbox, splitting my focus, and also saves the time of having to initially respond to each email individually.

This is just one simple way to use automation in your email, although there are many others to explore.

While Zapier isn’t the only workflow automation service on the market, it’s probably the most well known. Workflow automation reduces time spent on mind-numbing, repetitive tasks and helps designers connect apps that might not natively work together. Do you keep a task list in Todoist? Set up a Zap, then create a task in Todoist anytime someone mentions you on Asana or assigns you a task in Trello.

This is especially helpful for freelance designers who work with multiple clients across various project management platforms. The potential for automation to relieve unnecessary mental overhead for designers is nearly limitless.

Don’t be Afraid of AI, Embrace It

The bottom line of this brief overview of artificial intelligence and automation in design is that this emerging technology isn’t something designers should be scared of. In fact, it’s something to welcome with open arms because ultimately it can make our jobs, and our lives, better. Leave the monotonous tasks of collecting and analysing huge amounts of data or administrative minutiae to the machines; they can handle it.

Save the interesting, creative, abstract work for the talented designers who can turn AI recommendations into unique and intuitive digital experiences. Making the relationship between artificial intelligence and design symbiotic will yield the best results for every entity involved: the business, the AI, and yes, even the designer.

Featured image via Unsplash.

Source

Source de l’article sur Webdesignerdepot

30 septembre 2020/par Service comm.

When Does Emotional Design Cross a Line?

Actualités, Actualités

Designing for emotion in and of itself is not a problem. Websites are bound to elicit an emotional reaction from visitors, even if it’s as simple as them feeling at ease because of the soft, pastel color palette you’ve designed the site with.

I don’t want to outright villainize emotional design. Unless there is some form of unethical manipulation at play, designing for your visitors’ emotions can actually provide them with a more positive experience.

So, here’s what I’d like to look at today:

What is emotional design?
When does emotional design cross a line?
What’s the right way to design for emotions?

1. What Is Emotional Design?

When we look at emotional design in the context of a website, we’re focused on three types of emotional reactions:

a. Visceral Reactions

Visceral reactions are instinctive ones. Usually, visitors experience these as their first impressions of a website or web page. For instance, a cluttered or otherwise poorly designed homepage might leave visitors feeling overwhelmed, hesitant, or wanting to flea.

A minimally designed homepage interface, on the other hand, might have visitors not feeling much of a reaction at all. In this case, no feeling is a good feeling.

Like Irene Au said:

Design is like a refrigerator. When it works, no one notices. When it doesn’t, it stinks!

— Irene Au (@ireneau) February 14, 2015

b. Behavioral Reactions

Behavioral reactions stem from the usability of a website. There’s a lot that can stir up negative emotions here, like:

Extra-long contact forms
Confusing menus
Error-ridden content
Slow-loading pages
And more

Again, if a website is easy to get through and attractively designed, visitors aren’t likely going to “ooh” and “aah” with every step they take on the site. And that’s a good thing. If they’re focusing more on how the design looks, they’re not paying attention to the brand’s actual offer.

c. Reflective Reactions

Reflective reactions are the third type of emotions we design for.

This is complicated because there’s a lot wrapped up in how visitors feel about a website after the fact. Sometimes the most well-designed interfaces and experiences can’t save them from a bad experience, whether they realized too late that the products were overpriced or they were treated poorly by a live chat representative.

As a web designer, all you can really do is to make sure you’re working with reputable companies and then aligning the designs of their sites with their values.

When Does Emotional Design Cross a Line?

There’s already enough social pressure online; your website doesn’t need to be one of those places, too

Emotional design shouldn’t be about manipulating consumers’ emotions. In most cases, emotional design is about controlling the environment of the website so that emotions don’t go spinning wildly out of control — in either direction.

It’s when we take what we know about influencing someone’s emotional state to monetarily benefit from it that emotional design becomes problematic.

Here are some ways in which you might negatively impact the emotions of your visitors through design:

FOMO

The fear-of-missing-out isn’t always a bad marketing strategy. However, when FOMO is used for the purposes of rushing consumers to take action now and without time to really think it through, it definitely can be.

Chances are good they’ll feel badly no matter what. Either because they regret the rushed (and probably unnecessary, or expensive) decision or they blame themselves for missing out on an opportunity to be like everyone else.

There’s already enough social pressure online; your website doesn’t need to be one of those places, too. So, be careful with how you present customers with limits (on time, on products, etc.) or how you frame the call-to-action (“If you don’t buy this now, expect to fail/be miserable/suffer even more”).

Analysis Paralysis

It doesn’t matter why people specifically seek out your website. They have a problem or a hole in their life, and they’re looking for something to fix it.

Now, you can’t help it if the website has too much to offer in the way of options or solutions. Companies have to provide every possible solution/option so their users don’t feel like they have to go somewhere else to get what they need. However, the way you design these options can lead to a negative emotional state if you’re not careful.

For instance, your visitors might experience analysis paralysis, where there are so many options that it becomes impossible to take action. Similar to FOMO, this can lead to regret either with the decision they made or the one they were incapable of making.

By simplifying how many choices are presented at once, or designing a clear and supportive pathway to the right option of many, your website will leave visitors feeling much more positively about the whole experience.

Trendy Nostalgia

Nostalgia can be a great way to play upon the positive associations and emotions consumers feel towards an era gone by or a place they once knew. But, again, it depends on how you design with it.

For example, if you design a vintage website for an agency launched in 2019 and run by a group of 20-somethings, it might come off feeling disingenuous once customers start to catch on.

For a restaurant known as the oldest bar in the state, that would be a different story. That nostalgically designed website would be a real part of its story; not just done as a sales gimmick. As a result, customers would likely embrace those warm feelings for the “good ol’ days” they get from the website.

Also, think about how quickly nostalgia fades if it’s done to align with a trend. Unless you’re committed to redesigning a website the second that nostalgic feeling falls out of favor, you could be condemning your client to an outdated website mere months after launch.

What’s the Right Way to Design for Emotions?

Like I said before, there’s nothing wrong with designing for emotions. You just have to make sure your website visitors don’t feel manipulated and that they welcome the pleasant feelings the site gives them.

make sure your website visitors don’t feel manipulated

It might seem harmless at the time. After all, what are they doing on the site if they weren’t interested in the first place? And it’s not like they were bullied into spending their money, right?

But if they sense in any way that their response was driven by an emotion they wouldn’t have otherwise felt, they’re not going to be happy. While it might not be enough for them to cancel their subscription or services, or to return products they bought, it will definitely leave a bad taste in their mouth. And, ultimately, it can cost your website loyal visitors and customers.

So, if you’re going to use emotional design on a website, do it to improve their experience, not to put more money into your clients’ pockets. That means your emotional design choices need to be honest, transparent, and focused on eliciting naturally positive emotions like:

Satisfaction
Feeling impressed
Trust
Calm
Feeling valued

Go back to the three emotional reactions I brought up earlier. If you can design a website to give off a positive first impression, and to be pain-free and usable, you can spend the rest of your time injecting small bits of happiness and positivity into the website with color choices, friendly micro-interactions, personalized content, and more.

Featured image via Unsplash.

Source

Source de l’article sur Webdesignerdepot

23 septembre 2020/par Service comm.

The Convergence of Blockchain and Artificial Intelligence

Actualités, Méthodes et organisation des process IT

Introduction

According to a 2016 research by Mckinsey, it was revealed that the total annual external investment in AI ranged between $8billion to $12billion in. Statistically, this is a clear sign that AI is making a great impact in the global industries especially the financial sector. In other words, it’s a revolutionary impact in the financial industry can not be underestimated.

Blockchain, on the other hand, has also shown its immense potential in so many industries especially in the finance industry. In fact, it’s digital disruption is greatly impacting how so many businesses operate in our contemporary world. While so many industries are beginning to embrace the amazing options these technologies – Artificial intelligence and Blockchain technology offer – helping them to create more value, boosting sales, and so on, it’s interesting to know that the combination of both will positively revolutionize the future of the fintech industry.

Source de l’article sur DZONE

21 août 2020/par Service comm.