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Moving from studying design into the big wide world of web design is a daunting process. It’s a competitive and dynamic industry that’s growing all the time. It’s estimated that between 2020 and 2030, web designer jobs in the US will increase by 13%. One of the most challenging aspects of starting a career in web design is getting hired, especially as a freelancer. 

The first thing that most clients and agencies look for is usually your level of professional experience. They want to work with someone who, while perhaps not a veteran, has at least a few years of experience. This can lead to a lot of frustration for new designers. After all, how are you supposed to get experience if nobody hires you? 

Moreover, clients and agencies miss out on promising candidates when they pass up on skilled designers just because they don’t have experience. 

Here’s why we should all give zero-experience designers a chance.

1. Price

Professional web design doesn’t come cheap, and for a good reason. Most freelancers who have been in the business for many years have built a solid reputation for themselves and have no shortage of work. Web design agencies have a higher degree of accountability and a quality guarantee, which is why hiring their services can cost more. 

If you’re looking to get design work done on a tight budget, you’ll have better luck contacting someone with little or no experience. However, they’re most likely looking to build up their portfolio and will gladly offer you competitive rates.

2. No Experience Doesn’t Mean No Skill

Clients often assume that anything produced by an inexperienced designer will be sub-par or unusable. While it is true that an extensive portfolio is a good sign, it isn’t the only reason to hire someone. 

New web designers may not be as well versed in business, but many of them are still highly skilled and motivated individuals with a lot to offer. 

Whether self-taught or college graduates, they have devoted countless hours to becoming good at what they do. Instead of passing on a zero-experience candidate, give them a chance to show you what they can do with a mock-up. If you’re still dubious, then go with someone else. But you never know what someone has to offer until you put them to the test.

3. They Will Prioritize Your Job

As we’ve already established, finding work as a fresh-faced web designer can be challenging. This means that those with little to no experience are more likely to have time to devote entirely to your project, as they won’t be splitting their focus.

Agencies and well-established freelancers usually juggle several different projects at a time, meaning they will take longer to produce a result. If they happen to be working on a higher-paying job simultaneously with yours, you can guess which one they’ll prioritize. 

It’s always comforting to know that the person handling your design work is focused on you and you alone. You know your project won’t be on the back burner or forgotten about. 

4. You Will Foster Loyalty

This applies more to big web design agencies. New designers know their lack of experience counts against them, even for entry-level positions. If you choose to look past that and hire them anyway, they won’t forget it in a hurry. 

Once you’ve hired them, you have all the time in the world to help them learn the ropes. Include them in projects headed up by more experienced designers, give them lower priority jobs, and create an environment where their technical skills can flourish. 

Everyone has to start somewhere, and you can bet that they will remember who decided to give them an opportunity when nobody else would. A few years later, when they’ve found their feet in the industry, you’ll have a skilled, experienced designer with something you can’t buy: loyalty. 

5. They’re Eager to Learn

Industry veterans eventually become somewhat set in their ways. They develop their unique style and way of doing things, and while this isn’t bad, it’s different from someone freshly entering the industry for the first time. 

New designers are ‌much more eager to take instruction and expand their repertoire according to your needs. They have the time, energy, and motivation to learn new skills and may have a different approach to projects simply because they have not yet learned otherwise.

6. No Project Is Too Small

Not every job is going to be massive and high paying. People need web designers for small business sites, event pages, small ad campaigns, and other similar projects. Established designers looking for bigger fish will often pass up these kinds of jobs. But they are ideal for new designers who need to build their portfolio website.

On the other hand, new designers will usually take any opportunity to make money and gain experience. If your project isn’t massively complex or high stakes, use it as an opportunity to give someone a chance to showcase their skills. 

7. Everyone Starts Somewhere

No designer starts their career with experience, and many work in other design-related jobs for some time before they begin to do what they’re genuinely passionate about. Industries that make it hard for entry-level professionals to find work often discourage them from pursuing their goals. While philanthropy might not be high on the list of priorities for clients or agencies who want the best in the business, it’s always good to remember that growing industry means recognizing potential. 

Not every newbie will ‌be a prodigy. But without people out there willing to give them a chance, even the most gifted designer will eventually lose heart. 

Summary

In short, experience isn’t everything. While it is a vital asset to any designer, there is certainly room in the industry to allow those with potential to grow. 

So, next time you’re looking for new hires or someone to take on a freelance gig, remember what it’s like to be the new guy and consider hiring someone less experienced. You will sometimes find the brightest gems where you least expect them.

 

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Are you a creative person looking for the perfect career path to take? If so, there are not many more creative professions than that of a web designer.

However, becoming a web designer can be challenging, especially if you do not know where to start. For example, do you need to attend college to become a web designer? And what kind of computer and software do you need to own to be successful as a web designer?

This guide aims to answer all these questions and show you the steps you need to follow to build a career in web design.

Web Designer: Main Skills and Responsibilities

Generally speaking, a web designer is a professional who creates, manages, and maintains content for the web. Nothing is left out from designing pages and visual elements via programming languages and creating user-friendly websites.

Web Designer (Hard and Soft) Skills:

  • UX, UI, and visual design knowledge (web fonts, colors, etc.)
  • Management of design software (e.g., Adobe Photoshop)
  • Coding knowledge (HTML, CSS, JavaScript, etc.)
  • Time management
  • Communication skills
  • Problem-solving and teamwork skills
  • Research skills

Web Designer Responsibilities:

  • Plan and create web pages
  • Design appealing layouts
  • Use codes to create user-friendly pages
  • Ability to meet deadlines
  • Listen and advise clients
  • Able to work as part of a team and effectively solve occurring problems
  • Analyze the client’s niche, explore new web design opportunities/ innovative digital marketing approaches

If you feel overwhelmed reading this table, don’t be! You do not have to master all of the above skills. No one expects you to either. Becoming a top-notch web designer takes some dedication, but ultimately it’s nothing more than a series of steps. Let’s dive deeper into them.

Becoming a Web Designer: 7 Essential Steps

1. Gaining the Knowledge Needed: Theory and Certifications

Let’s start with the most common question, “Do I need to go to college to become a web designer?” Research shows that more than 65% of web designers are self-taught (fully or partially). Of course, that does not mean you can jump into design from the start.

Instead, we recommend that you learn some essential web design elements and how to use them in your future projects. This includes UX (user experience), UI (user interface), protocols, and patterns. The same goes for technical knowledge like programming languages, frameworks, and design software.

2. Developing Certain Skills

So, there are numerous aspects you can explore regarding technical skills. To be specific, your first steps in web design include developing the following skills: 

  1. Theory and certifications: Learning the theory to understand how the web and the market work
  2. Web design tools: Finding the web design tools you need to start designing (.e.g Webflow, Sketch, Figma). This will allow you to learn how to prototype web design mock-ups.
  3. Graphic design tools: Becoming familiar with software like Photoshop, Illustrator, etc.
  4. Programming languages: Especially if you think of becoming a freelance web designer, you should at least learn how to use fundamental languages (HTML, JavaScript, CSS).
  5. SEO (Search Engine Optimization): Learning how to optimize your web pages to rank on search engines is crucial.  

3. Mastering Web Design Software 

What software do you need as a beginner to start creating web designs? There are numerous apps that will help you gradually enter the fascinating world of web design. 

When it comes to CMS platforms, WordPress is by far the most popular in the market. The good thing about WordPress is that it is very beginner-friendly and comes with thousands of pre-built themes and plugins that you can use when creating a website.

But the same is true for InVision Studio. Unlike WordPress, InVision Studio is specifically designed to help web designers prototype and design a website. Finally, when it comes to graphic design software, we recommend you start with Photoshop (for creating visual samples and prints) and Sketch (for UI designs). 

4. Learning How Much Computing Power you Need

Although online CMS platforms like WordPress do not require special hardware, that’s not true for web design and graphic design software. To be precise, both InVision Studio and Photoshop have quite demanding system requirements. 

Still, a mid-range desktop or an entry-level gaming laptop can easily handle such applications. You need a reliable CPU, 8 GB RAM, and a dedicated graphics card.

I find working with two screens perfect when it comes to prototyping. You do not need to spend thousands of dollars to buy a laptop or desktop for web design.

5. Practice, Practice, and Practice

As with any other profession, practice makes perfect in web design. Therefore, the good idea is to get involved with personal web design projects before you start seeking clients or applying for job offers. This way, you can gradually acquire the technical skills you need.

Also, by working on some personal projects first, you can build a professional portfolio.

6. Creating a Professional Portfolio

If you want to draw attention to your talent, you should have a comprehensive portfolio as a web designer. This way, potential customers to trust you by having a look at your work and previous experience.

When creating a portfolio, make sure to showcase all aspects of your work and make it user-friendly. In other words, think of your online portfolio representing your talent and treat it accordingly.

7. Choosing the Web Designer Type That Best Suits Your Needs and Preferences

Last but not least, before working as a web designer, you should know that there are three main types of web designers: Freelance web designers, Agency web designers, and In-house web designers.

If you prefer to be self-employed and believe that you have the required soft skills, freelancing is probably the best path.

On the other hand, working for an agency or a company is usually easier (especially for beginners) and will provide you with a stable income. But, in the end, it all depends on your needs and preferences.

Wrap Up

Being a web designer can be an exciting career. As long as you have the necessary dedication and willingness, nothing will stand in your way.

Learning different aspects of the profession and mastering specific software will only make you better. All you need to do is respond positively to (and ask for) incoming feedback and practice!

 

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Do you find yourself stuck when finding new web design clients? Whether you own a web design company or work as a freelancer, expanding your audience and attracting clients can be challenging.

Talking from experience: there are times when I can not find people interested in my work. If that’s the case for you right now, let me tell you not to worry.

This guide will analyze the best practices I use to attract new web design clients and how you can easily customize them to fit your needs and preferences. First, we will explore why it’s essential to use more than one way to acquire clients in 2022.

Why Should You Seek Innovative Ways to Attract Clients?

Let’s start with a personal conviction: There are enough customers to cover our niche’s supply. A common mistake most web designers make is looking in the wrong place.

Do not get me wrong, the quality of your work is always the most important thing. The better your services are, the more clients you will eventually get. But if you want to prove your talent online, you need to expand your audience.

Remember that the market is highly competitive. And so you need to follow certain steps and choose the best platforms. 

7 Best Ways To Attract Web Design Clients in 2022

Although there are many ways to attract web design clients online, some prove to be more effective than others. Let us explore them one by one:

1. Use Marketplaces for Freelancers Such as Upwork, Indeed

Whether you own your web studio or are just getting acquainted with being a freelance web designer, marketplaces for freelancers are a great way to attract new clients. The same goes for well-known web design job boards like Dribbble, Twine, and WordPress Jobs

But in general, marketplaces for freelancers are more effective as these platforms attract thousands of buyers/clients every day. The best way to attract clients is to create and polish your profile and respond to relevant job offers.

However, it is equally important to choose a platform that is not exploitative but also has numerous clients in the web design niche. Although Upwork and Indeed are the two most popular, several other platforms meet these requirements, including Freelancer, 99 Designs, Guru, Upstack, TopTal, and PeoplePerHour.

2. Search on LinkedIn

Many would argue that social media platforms are the best way to attract web design clients these days. While this is true to a certain extent, not all social networks have the same impact on professionals. I have found that LinkedIn is the number one platform that a web designer should invest time and effort into.

The reason is simple; the platform’s goal is to bring professionals together. So, if you create a top-notch LinkedIn profile, you can quickly expand your audience and find people interested in buying services. The process is quite simple because all you need to do is:

  1. Create a professional bio: Mention what you do and who are the people you can help via your services.
  2. Optimize your profile’s About (personal info, website and portfolio info, etc.) and Experience (previous projects) sections.
  3. Use the LinkedIn filters to connect with individuals and companies. 
  4. Personalize your invitations and respond via DMs to people inviting you.

This may sound like a lot of work, and believe me, it is. Still, if you want to attract more clients via social media platforms, LinkedIn is the best way to go. 

3. Pay Attention to your Portfolio and Website

Regardless of how many connections you have on LinkedIn, clients need to trust that you are the best person for a project before hiring you. And there’s no better way to do that than to have a comprehensive portfolio and website.

Websites like Dribble and WordPress allow you to create portfolio websites quickly and efficiently. As a web designer, you can treat your website like a personal project and use your UI and UX knowledge to outshine your competitors.

4. Create Social Proof

In a few words, social proof is a way to prove to new clients that they should mimic the behavior of your existing clients by hiring you for their project.

To do this, you can create a page with Google reviews, collect testimonials/references, take screenshots of your conversations with clients and capture their feedback. Then all you need to do is present them on your portfolio website, in your social media posts/stories, etc.

5. Use Word of Mouth

Apart from asking your existing clients for referrals, you should try to build a deep professional relationship with them. This will automatically help them to recommend your services through word of mouth.

In many cases, word of mouth has proven to be much more reliable than traditional advertising methods (email marketing, SEO tactics).

6. Speak at Events and Podcasts

Say you are an experienced web designer, and all you need is to expand your target audience. In this case, speaking at events is a fantastic way to build authority. Of course, becoming a public speaker is not easy, especially if you’re a beginner.

This is where podcasts come in handy. By appearing as a guest on podcasts (or webinars), you can easily get your name out there, connect with people interested in web design, and eventually attract new clients.

Start by finding communities (e.g., Facebook groups for web design) and communicate with active (or just interested) people in the web design niche.

7. Offer Free Advice to your Audience

Don’t get me wrong, I know that offering something for free is not the best thing. Still, by creating free content and offering free advice, you can make people take notice of your talent.

Likewise, answering questions on social media platforms and creating valuable content is a great way to convert your website/social media visitors into customers.

Wrap Up

Remember that the most important thing in attracting new clients is the quality of your work. This may sound obvious, but believe me, it’s more than just a rookie mistake.

Let’s close with this; the tips listed above will allow you to work harder but smarter. After all, that’s all you need to build authority as a web designer and attract new clients.

 

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A career as a web designer can be extremely lucrative. The average web designer in the US makes around $50-55,000 per year, equating to an hourly rate of around $25. Of course, not every designer will automatically get a full-time, high-paying job as soon as they earn their web design credentials.

Sometimes, you might need to generate a little extra cash, perhaps to supplement your part-time income or keep the lights on while you’re taking some new courses. You can even use your web design skills to earn some extra money on the side while working a standard 9-to-5.

Today, we will be looking at some of the most effective ways to make extra cash on your web design skills.

1. Freelance

Starting with the simplest option, working as a freelancer is one of the best ways to start making cash with your design skills. There are dozens of websites out there to help freelancers find clients these days. Some of the best options include:

  • Toptal: For web developers, designers, and software experts;
  • Upwork: For all kinds of design freelancing;
  • 99Designs: Excellent for selling your designs whenever you like;
  • Dribbble: Display your work and find new clients;
  • Behance: Sell everything from animations to videos;
  • Envato Studio: Sell packages for web design.

As a freelancer, you’ll be able to choose which hours you want to work, and which projects to work on. You can make money from all kinds of design skills this way, from making pages for a website to designing widgets and applications.

However, you’ll also be responsible for tracking down potential leads, building your portfolio, and managing your own taxes, so keep this in mind.

2. Sell Design Assets

As a web design professional, you’ll end up with a lot of assets over the years. Whether you’re working freelance or full-time, not every asset you create is going to be picked up by your customers. Sometimes, you’ll end up with unused content sitting on your computer.

Fortunately, you can leverage these assets for some extra cash. You can sell things like icons, backgrounds, UI assets, and more. You can even sell themes on sites like ThemeForest if you’ve built something your clients weren’t happy with.

There’s a market out there for just about every asset, from icons and PSD templates to documents, fonts, UI assets, backgrounds, and brushes. You might even build your own website where you can sell assets in the future.

3. Design and Sell NFTs

Feel like getting in on the cutting-edge of a new marketplace? NFTs are probably one of the hottest topics in the digital world today. As concepts like Web 3.0 and the metaverse gain traction, NFTs will only become more valuable.

Countless companies and innovators are looking for people to design their NFTs for them these days. If you don’t mind dedicating some of your free time to creating digital graphics, you’re in for a significant amount of earning potential.

If you learn enough about the NFT landscape and blockchain, you could even create your own NFTs. However, this would probably require a lot of time and research. You can learn more about the NFT design and art landscape here.

4. Become a Consultant

Don’t have time to build endless new websites right now? No problem, just help other people build their sites instead. Consultants are people in any industry with expertise and insights they can share to support other people. As a web design consultant, you can offer your expertise to other upcoming freelance designers or business leaders.

You’ll need to invest some time into building your personal brand as a consultant. This means developing your social media pages (like LinkedIn) and creating a portfolio. It also helps to have an air of thought leadership. This usually means you’ll need to share at least some content online.

Consulting can be an excellent way to share your skills with other people without having to do all the work of building a design course.

5. Teach Web Design

On the other hand, if you like the idea of being a teacher, you can make money almost passively with web design courses and webinars these days. While you do have the option of selling one-on-one education to students, this will usually take up a lot of your time.

If your focus right now is on a side hustle to increase your earnings, it’s often much easier to use a site like Udemy or Skillshare. The great thing about teaching web design these days, it’s much easier than you might expect. The majority of solutions on the web allow you to drip content to your clients automatically. This means you only have to create the content once.

You can create a handful of videos, quizzes, and downloadable assets, and make money off your educational resources while you sleep.

6. Create a Web Design Blog

Blogging is still a surprisingly lucrative way to make money. If you have a creative streak and you know how to write about web design in a way other people can understand, you can turn this into an excellent side hustle.

Start by building your own website using your design skills, then start publishing regular blogs with the content you know your customers would be interested in. It’s a good idea to cover a range of topics, from Photoshop, to how to design widgets and more. You can even share reviews of various web design tools and add affiliate links to earn money that way.

Make sure you use SEO strategies to improve your chances of customers actually seeing your blog and promote your content as often as you can across social media. Once you have your blog, you can make money from it by:

  • Working as an affiliate and promoting design products;
  • Showing banner ads or sponsored posts on your website;
  • Selling digital products through your blog (like themes).

If you decide to take the affiliate route, here are some excellent programs to consider.

7. Contribute to other Websites

If you don’t have time to launch your own website and build a following for your blog, you can still make money from writing in other ways. Becoming a freelance web design writer means you can sell your blogs and content to other leading publications.

Many popular websites are constantly looking for new content to add to their blog. If you develop a strong relationship with some of these site owners, you could get yourself a regular gig.

Contributing to other sites as a writer helps you to develop your thought leadership. Many companies will even allow you to link back to your social media pages or profile.

At the same time, you get to earn some extra money writing about things you enjoy.

8. Sell Themes and Templates

A lot of web designers today rely on other themes and templates created for WordPress to help them build their websites. Access to themes and templates can make building a new website a much easier, straightforward process.

If you’ve got some excellent coding prowess, you can develop and sell a host of website themes and templates, and sell them wherever you choose. As mentioned above, there are a number of websites available for selling web design assets. Alternatively, you can sell your own packages and templates on your website, depending on your needs.

If you create a particularly valuable theme, you can actually earn a full-time passive income over time. Placing your themes and templates on marketplace sites will also get you a lot of attention from potential clients in the future.

9. Flip Websites

If you’ve ever seen one of those shows where someone buys a house, makes it look great, and then sells it for a higher price, you’ll understand the basic premise of flipping websites. The idea is to purchase an existing website for a low price (preferably with a good domain name), then fix it up to sell on a website selling directory.

If you want to earn a decent amount of money for your website, you’ll need to dedicate a decent amount of time to building traffic, improving the appearance of the site, and so on. However, it can be fun to take on these projects in your free time if you’re looking for a way to hone your skills.

You might learn some important lessons about how to make websites more profitable while you’re flipping your various sites, which could make you more appealing to customers in the long term.

10. Write a Book

Similar to flipping websites or producing an income from a high-traffic blog, writing a book isn’t something that’s going to give you a lot of extra income overnight. However, it can be an excellent source of passive income in time if you know how to use this strategy correctly.

If you have a specialist skill in web design, or you serve a specific niche, you can generate a lot of attention for an eBook or physical book sharing plenty of accurate and specific information. Remember, writing about web design, in general, will usually make it harder to earn money because there’s already a lot of competition out there.

Writing a book is a fantastic way to create a possible extra source of income as a side hustle, and it can also make you more credible if you decide to go full-time with your web design skills in the future. It’s definitely more impressive to present yourself to clients as a published author.

Remember to advertise your book whenever you can to improve your chances of additional sales.

Find Your Side Hustle

Web design skills are highly sought after in various parts of the digital world. If you’re willing to devote a little time and creativity to exploring the various avenues above, they can all deliver an excellent source of income to you and your potential business. All you need to do is figure out which side hustle makes the most sense for you.

Remember, there’s no one-size-fits-all. In some cases, you might even be able to run multiple side hustles at the same time, particularly if you’re using strategies for passive income, like writing your own book or selling your own course.

 

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No one likes talking about money. Most of us got into web design because we loved it. But the fact is, we’ve all got bills to pay.

If you’re a half-decent designer or a relatively competent developer, then there’s no reason you can’t make a living as a web designer. Here are six simple steps towards earning a living using the skills you already have.

Step 1. Freelance Work

Many individual bloggers and small company owners require websites to reach a larger audience. You might exploit this opportunity to begin a side business as a freelancer.

One of the most efficient ways to start is to look through employment networks and online classifieds. Eventually though, you’re going to need a portfolio. Building your freelancing company website could be your first opportunity to demonstrate your web development talents. As you embark on new projects, this website can display client testimonials that demonstrate your expertise. Ensure that it’s up to date, relevant, and follows current design trends. Also, make sure your website is linked to your social media profiles. 

Even though you are responsible for finding clients, you have a great deal of flexibility: you can choose your working hours and exercise more freedom and creativity. However, you’d still be accountable for your work and have to execute assignments on time to keep your clients satisfied.

It’s also important to remember that you’ll have to keep track of your taxes and other financial paperwork. Furthermore, you would not have a standard employer who will provide you with health insurance and other perks.

Step 2. Specialize

Today’s market offers a wide choice of web design services most suited to our needs. From designing and building custom websites to creating social media websites to managing SEO and PPCs, web design services offer various services. And while it is beneficial to have a general understanding of what all these services entail, it is always good to identify and refine your expertise. Becoming proficient in one aspect of web design will give you more confidence and direction regarding the kind of work you would like to do.

Allowing yourself to land repeat clients specializing in one type of service will make it easier for you to create processes in your business to complete work accurately and quickly. These processes will also help you build a team should you need one.  

Step 3. Networking Effectively

You should leverage social networking sites such as LinkedIn, practical tools for engaging with colleagues and potential customers. Ensure your profile is updated with all the services offered and all talents you deliver. Make sure you include links to any past projects you’ve worked on. There’s also a career board on LinkedIn that can help you avail yourself of many freelance projects. Registering and engaging with relevant organizations can allow you to acquire more visibility.

Freelancers are generally matched with modest design/development assignments through these websites. Although some developers heavily vouch for them, getting work from these websites when you’re just starting may be exceedingly challenging, considering most of your time will be exhausted in securing billable employment. 

Step 4. Start Your Own Blog or Podcast

Blogs and podcasts are an excellent way to organically acquire fresh customers and other relevant parties. A well-written blog is a terrific source of amusement and knowledge for potential clients. Aside from showcasing your services, a blog may be used to earn money in various ways. Once the blog grows large enough, you can incorporate backlinks, ads, or author-sponsored content. Many popular blogs eventually grow into fully-fledged businesses.

When you start a blog from scratch, it can take a long time to see a return on investment. Consider producing freelance articles for a blog with a constant stream of traffic to help you get started. This will enable you to demonstrate your skills while also getting compensated for them. 

Step 5. Work at a Design Agency

Working at a design agency or in-house could be an ideal option if you desire a more traditional job title. It also helps you build your portfolio with larger and more recognizable clients than those you can secure as a freelancer.

Instead of stressing about the management side of things, you can focus on serving clients and constructing websites with this approach. You wouldn’t have to look for new clients, and you’ll get all of the paid benefits that regular employees get. However, you’d have to work under strict supervision and have less creative control over your projects. There will also be harsh deadlines looming over your shoulder. And this procedure will also set a wage ceiling for you. On the other hand, obtaining employee insurance and securing a source of income can be very reassuring.

Step 6. Start Your Own Agency

Once you feel you have enough relevant experience and are confident in your abilities to perform and manage things well, you can start your own agency. It’s like freelance work, but on a much larger scale. The flexibility to employ others to do your work is the fundamental advantage of having your own agency. You can recruit additional designers and eventually recruiters to help you secure clients.

Having your own agency allows you to do the work you want and how you desire. As a general rule, start as a freelancer and gradually create the foundations for your agency as you gain expertise. You can eventually automate the entire process with hard effort and an innovative business plan.

You must actively network with other people in your business and reach out to new clients in addition to working on your skills. If you can create a solid customer base and take measured chances with your chosen projects, you can procure meatier projects and become prominent in the corporate sector.

 

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There was a point at which I was very close to losing my business, and I didn’t realize how close.

I wasn’t always a good planner, and I didn’t plan to start an agency. One day I was a freelance graphic designer, my job list grew, I hired some help, and suddenly I was managing a team.

There isn’t a guidebook for new business owners, you have to learn on the job, and there’s no one-size-fits-all approach. We expanded rapidly from two to four people, then seven, and suddenly we hit 16 employees in just 18 months. It was pretty scary and felt like driving on the freeway without brakes. A client shared a story that they were turning over $20m, and the owner was only taking home $30k. It felt like where I was headed. At that point, I could easily have lost it all.

I took a hard look at the numbers and realized that we were barely breaking even, let alone profitable. That needed to change to stabilize the business and regain control of my operations. The change wasn’t easy, and there were some hard lessons, but 11 years later, with a strong local team and 40+ awards for our work, I’m thankful for that wake-up call.

There are other people in my position struggling with the same issues I faced, so I’d like to share the four key things I did that helped turn things around and move us from surviving to thriving.

1. Don’t Diversify Your Services

I wanted to do it all, and as the business owner, it was hard to turn down a new client. Our instincts are to help, and declining opportunities feels wrong. In our industry, digital agencies, especially web design agencies, try to cover all bases from marketing, SEO, adwords, design, photography, and coding. Everyone wants to be a one-stop shop for clients. I used to be that person: I would wash your car and shine your shoes if I could.

Do not give in to that fear.

When you’re a generalist, you spread yourself too thin. I know: a decade ago, we were offering dozens of services outside of the web design realm: packaging, branding, copywriting, sticker design, SEO, hosting, analytics, you name it, we provided it. We used over seven different CMS for our projects. If a client wanted it, we tried to offer it, no matter how unsuitable it was for us.

On the surface, we fulfilled our projects, and our clients were always thrilled with the results. But below the surface, our operations were dissolving into a mess. Our eyes weren’t on the prize; we were always chasing after each little job for cash. It took too much time to learn new skills. When I looked at our timesheets and deducted the unbillable hours, our projects would hardly break even.

What hurt us even further is that with diversifying, we had to manage multiple workflows, software, and systems: Sketch, Illustrator, Photoshop, WordPress, Joomla, Drupal, Google Analytics, Final Cut Pro, etc. It was expensive with minimal return. It was like an Olympic swimmer signing up for a swimming-diving-ice-skating club when their passion is swimming.

So I took a step back. I boiled it down to what we enjoyed and excelled at. Ask yourself: for what do you want to be known? For us, it was psychology-driven, conversion-focused web design. This was the service our team had the most skills in and collectively could give the best value to our clients. Once I’d figured that out, it was easy to eliminate those other services and specialize.

You can niche down by service or industry and be the specialist in what you offer.

2. Know Your Numbers

The first red flag that my business was in trouble was when I said to my accountant, “I feel like my business is doing great.” He replied, “I don’t care how you feel. The facts are in the numbers. Show me your accounts, and I’ll tell you if you’re actually doing well.” As an intuition-driven guy, it was a real eye-opener; I’d only ever relied on gut instinct.

At one point, we had a ton of work coming in, so I hired a few juniors to help the rest of the team. The team grew to 16, and the vibes in the studio were great, but the numbers weren’t. Instead of increasing efficiency, projects took 40 hours longer than they should have done. Why? The seniors and mid-level designers were taking time out to train the juniors! Reassessing the team showed me I needed to hire experienced staff, so projects ran on time and budget. It was a hard decision but a necessary one to keep us afloat.

The crucial numbers for any design agency are your timesheets, where bottlenecks lie, how much you’re spending, how long a project takes; these determine your actual margins. Setting up quantitative software like Toggl, Gantt, and Asana were a game-changer for us. They gave our project management real purpose and potential. Knowing the average hours our primary type of project took made it easy to give clients realistic deadlines, anticipate the need for fresh hiring, and know when our plates were full. You do not want to bite off more than you can chew.

3. Become The Best Fit For Your Target Market

You can’t please everyone, and frankly, you shouldn’t be trying to. One type of bait won’t attract every kind of fish. First, identify the type of fish you want to catch, the pond where this type of fish lives, and finally, bait your hook with something that type of fish can’t resist.

Your sales team should be able to identify them instantly, and all you then need to do is streamline your team, process, and systems towards being the best fit for them.

4. Double Down On Marketing That Works

There are many different marketing avenues you can go down, but go down too many, and it becomes a tangled web of confused messaging.

Remember, just because your competitors are doing it does not mean it’s the most effective approach for your target market.

There are really only inbound and outbound types of strategies, and it’s a great idea to list out the pros and cons (and the ROI of each) concerning your target market. Or, you can approach marketing based on your existing skillset — for example, if you detest being in front of a camera and don’t want to do video marketing, then just don’t do it.

Identify what works for you, and then be consistent. Consistency is the secret to a successful marketing strategy.

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In my experience, the biggest challenge that freelancers face — more than winning clients or setting prices — is project management; take on too much work, and you’ll start missing deadlines, take on too little, and you’ll start missing your rent.

Some people are naturally organized; they rock up at their desk at 08:59, fully confident in what they will spend the next 8–12 hours working on. Let’s be kind and say that I am not one of them, and leave it at that. The only way I have managed to survive the industry is by self-consciously micro-managing my schedule on a daily basis.

When I worked in an agency, I knew what I would be working on days in advance. Now, I know 90% of what I’ll be working on, weeks in advance.

That level of organization requires very, very, very careful planning. I hold team meetings at the end of the day, yes, “team” meetings of one person. To do that I use a number of tools that suit me.

How to Choose a Project Management App

The most important aspect of any project is the end. That’s when the client will assess your work, and that’s when you get paid. So when you choose a project management solution, make sure it gives you a clear path to the project conclusion.

I know one freelancer who sets himself a hard stop at 7 pm every day. At 7 pm, he downs tools switches off, and walks away. I once heard him end a client call at 7 pm because he’d reached his cut-off point. It made me wince — I would have stayed on until the call concluded — but it hasn’t affected his business.

I know another successful freelancer who works on a budget. When she has earned the money she needs for that day, she stops. She bills by the hour to make this work, so when she sits down in the morning, she knows exactly what time she’ll finish.

Personally, I prefer a task-based approach. I know what I have to get done; if I can get ahead, then great, but my main focus is ensuring I don’t fall behind. I believe that if you hit your deadlines, everything else will take care of itself. Admittedly, there have been a few late-nights (and all-nights) over the years, but thankfully they’re less common these days.

No one style of project management suits everyone. And it doesn’t matter what approach you take, provided you take an approach.

8 Best Project Management Apps for Freelancers

As a freelancer, the most important thing characteristic you can have is reliability. Cultivate a reputation for delivering on your promises, and you’ll become invaluable to your clients. The best project management app is the one that helps you keep your promises.

There are some excellent tools on the market that facilitate project management, but most are aimed at SMEs, or project managers running a team of freelancers.

The tools here are listed from least, to most useful for the average freelancer. I’ve avoided too many time-tracking apps because I find these tend to encourage billing by the hour, which is potentially damaging to your business long term. If you do need pure time-tracking, check out Harvest. I’ve also avoided solutions that are too large-scale to benefit freelancers. If you’re looking for a project management tool for teams, then Basecamp, Jira, Project.co, and Redbooth are all worth considering.

Sadly none of these apps are perfect, and there’s a good chance you’ll need to use two or three to manage your projects.

8. Todoist

Todoist is hands down the best to-do app on the market. The downside is that its feature set is minimal.

Todoist really excels at lists. You can break down tasks into sub-tasks, and sub-sub-tasks. The downside is there’s no real scheduling or comparison of multiple projects in a single view.

The mobile apps are great, and Todoist recently introduced boards, a form of kanban board that gives you a good overview of everything. If it introduces a gantt chart, I can see myself relying on it more.

Todoist has a free forever plan that is fine for most freelancers, and the paid plans start at just $3 per month.

7. Bonsai

Bonsai is an excellent service for freelancers that grew from a simple invoicing app to include proposals, contracts, time-tracking, and more.

I used Bonsai for invoicing for a couple of years, and it does everything it claims to do. However, there are a couple of significant areas where it falls down. Firstly, its invoicing is super-aggressive and cannot be customized — make sure you’re on friendly terms with any client you send a Bonsai invoice to. Secondly, while it does a good job of tracking what you have done, it doesn’t help you plan what needs to be done beyond a formal proposal.

If you’re running a few simple projects, then it’s possible Bonsai is right for you. Pricing starts at $19 per month.

6. Monday

Monday is one of the biggest players in the project management market. It offers a dizzying array of options, and if this list were aimed at project management for agencies, Monday would be further along our countdown. Monday may suit freelancers, particularly those who have migrated from agency work, but for most, it’s more than we need.

There is a free-forever plan that covers almost everything you could want. However, if you need to view your projects as a gantt chart — and I strongly suggest you do — then you’ll need to update to the standard plan, which starts at $8 per user per month, with a minimum of three seats, meaning at least $24 per month when billed annually.

5. AND.CO

AND.CO stands out as a slick, easy-to-use option for managing a freelance business. Like Bonsai, it allows you to manage proposals, invoicing, time-tracking, expenses, and more.

AND.CO also has extremely well-liked customer support. An underestimated consideration when you don’t have your own accounts team to resolve problems.

As with other solutions of this type, the task-management is lacking. It does include a simple to-do list, but in my opinion, it’s not sufficient, and you’ll need to supplement it with something that supports gantt charts.

There’s a free forever plan, but it’s barely more than a free trial. Pricing for full-featured access starts at $18 per month when billed annually.

4. ClickUp

ClickUp is a SaaS that aims to replace just about everything else you could need. Unlike some options on this list, it includes a CRM, which is a bonus because there’s nothing worse than relying on the search function in your email to track down someone’s contact details.

ClickUp also offers a genuinely free-forever account with enough features to make it usable. If you choose to upgrade to a paid plan, it’s just $5 per user per month, which is excellent value.

If anything, there’s just too much in here. If you’re someone who considers themselves a power-user who enjoys digging into every nuance of a UI, then ClickUp could be for you. But, if, like me, you favor a simple tool that does what it’s told and gets out of the way, then there are better options.

3. Asana

Asana is probably the best-known project management tool on the market. It offers a tremendous number of options and is flexible enough for any style of project management.

There’s a free forever plan that is ideal for getting started and offers you most — you may be sensing a theme here — of the features you’ll need. But Asana’s best feature is its excellent timeline implementation of the gantt chart, for which you’ll need to upgrade to a premium plan costing $10.99 per user per month, with a minimum number of 2 seats that translates to a rather expensive $21.98 per month.

2. Trello

Trello is famous for its kanban boards, and many people prefer them to gantt charts, which has helped the app grow rapidly in the last few years.

If you’re prepared to pay $10 per user per month, Trello actually offers gantt charts as well, in the form of its timeline feature.

Trello is mainly designed for teams, not freelancers. However, if you do have the budget for a premium plan, Trello gives you an enviable ability to switch project management styles on a whim.

1. Toggl

Toggl is perhaps the perfect balance of time-tracking and gantt chart that is ideal for freelance projects.

As with most tools, Toggl is designed for teams, with billing starting at $8 per user per month. However, it offers a solo plan, designed for freelancers, that is free forever.

The main thing you miss out on with Toggl’s Solo plan is team timelines, which you won’t need unless you’re outsourcing work. One other obvious omission is unlimited planning boards, which you may find yourself paying for sooner or later.

But for a mixture of simplicity and powerful features available for $0, Toggl is hard to beat.

 

Featured image via Pexels

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