Day Fifteen: Terms of Service

Two weeks ago, you started a web design agency. Last week you began to define your agency by choosing clients, setting red lines, and writing your elevator pitch.

This week, we will implement some practical solutions before problems occur. Remember one task per day; it’s a marathon, not a sprint.

Day Fifteen: Terms of Service

In the rush of excitement surrounding a new project, it’s too easy to skip the preliminaries and jump into work. Before you know it, you’re halfway through the job, and it’s too late to set terms.

Your terms of service document is a formal statement of the terms under which you agree to work. This document is best prepared by a legal professional with experience in your jurisdiction, but you can write it yourself with a bit of guidance. Fortunately, as a web design agency, you’re not supplying physical products, which simplifies the document considerably.

You should include a statement limiting your liability. You need to assert your intellectual property rights. Unfortunately, you also need to include details of what happens when a client fails to pay an invoice.

Write the document in clear, friendly language. Don’t use marketing speak, and do not try to disguise anything onerous. A good client will respect you for being upfront in a professional manner.

Your terms of service should be on your website and sent to potential clients alongside any quote — I know some people who send their terms in the same PDF as the quote, so the client can’t overlook them.

Day Sixteen: Project Management

Project management is probably the most crucial skill you’ll have to master. Meeting deadlines, bringing in enough work to cover the bills, and not pulling all-nighters depend on effective project management.

A huge and ever-growing number of apps promise to help you with project management. We have a list here of some of the best. However, if you already have a tool you use to manage your work that you’re comfortable with, consider sticking with it. Do not fall back on a notes app or a pen and paper.

Remember: organizing your work days is not billable. The more you can automate this process, the better.

Day Seventeen: Quotes & Invoices

Up until now, we’ve deliberately done one thing per day. Today, we will do two because they’re so closely related.

There are all kinds of business documents that pass money back and forth between companies, for example, purchase orders or credit notes. For a small web design agency, you’ll need two: a quote document and an invoice document.

Invoices are documents requesting payment and providing the details for payment. Quotes are previews of an expected invoice.

Some people like to have a receipt document that they send out to acknowledge payment. However, in my experience, sending a hand-written email is better; it’s an excellent opportunity to personalize your communication and foster a good relationship.

There are legal requirements that vary by jurisdiction, but an invoice typically includes: your trading name; the invoice number — an incrementing number code; your tax code if you have one; your address; the time the client has to pay — “Net 14,” meaning the total amount within 14 days is standard; the date issued; the client’s name and address; a list of services provided together with the rate for each service and the total; the pre-tax total; the total amount of tax; the total; and most importantly a way of paying.

Back on day two, you contacted your tax department to determine your liabilities. You may or may not have to charge sales tax or VAT. Always include the amount of tax on your invoice, even if the total is $0, so it’s clear whether or not it has been charged.

A quote document is virtually identical to an invoice, except that you remove the payment requests. You should also add a note stipulating how long the quote is valid — 3 months is standard.

Plenty of services will create these documents for you as part of an accounting system. For example, Xero, FreshBooks, or Bloom. Even PayPal will allow you to send invoices. If you prefer, you can create your own quotes and invoices and send them as PDFs — this option is best if you want total control over your documents’ design, but it will take longer, and it’s worryingly easy to make a mistake.

Day Eighteen: Social Media

Start today by researching social media accounts. Look at the list of target businesses you made on day eight; which social media channel do they use the most? For example, if the niche you picked on day three is restaurants, they probably use Instagram. If you chose retirement communities, they probably use Facebook.

Once you have a clear picture of your clients’ channels, pick one (yes, 1) and register an account.

Social media is a significant drain on your time and provides considerably less return on investment than you might expect. So, choose one service that your prospective clients use and start building your profile. It’s far better to invest your time and effort in a place your clients will notice you than to spread yourself too thin.

Day Nineteen: Domain & Hosting

It’s another two-task day. We’ve grouped these together because domains and hosting are frequently rented together.

Back on day nine, you selected your tech stack. You’ll be building your own site with the technology you offer clients, so it’s important to ensure your hosting enables this. If you intend to develop with WordPress, you need WordPress hosting. If you intend to build with Wix, you need a Wix account. If you’re planning on offering any kind of web app, you probably need Netlify.

Whatever you choose, choose something appropriate for your tech stack. The only exception is if you plan to specialize in a niche service like Shopify, which is entirely inappropriate for an agency portfolio.

There are endless debates over whether or not you should register a domain with the same company that hosts your site. Everyone seems to know someone who knows someone who registered a domain, and then something improbable happened to cause them to lose the domain that wouldn’t have happened if they’d hosted separately.

Back in the real world, simplicity is a gift you give yourself. Choose a reputable company, register a good domain, host in the same place, and let their support sort out your DNS for you — many good hosts will even give you free domain rental for a year to entice you to take up their hosting.

Good hosting is reliable, with plenty of room to grow. If it can be cheap too, that’s a bonus. It’s common to start with bottom-end(ish) shared hosting and expand to a VPS (Virtual Private Server) at some point in the future.

Day Twenty: Email

Despite the massive growth in messaging apps over the last decade, email is still your most important business tool.

Depending on the hosting you set up yesterday, email inboxes may have been included. If not, you’ll need to set up a separate email provider.

You’ll need a general email address. Traditionally this has been info@, but hi@, hey@, hello@, and ciao@ are a little more friendly.

You need a personal email address that’s just for you. For example, I use ben@.

You also need a separate account for finances that you can use for invoicing and services like Stripe and PayPal. accounts@ or billing@ are fine.

Finally, you’ll need to set up a catch-all email forwarder for all the times people guess your email, mistype your email or assume you used info@. Forward those emails to your general address.

Once that’s done, set up an email signature for each account. Include your logo, contact details, and the social media address you set up a couple of days ago.

Finally, update your email address with your hosting company, social media account, and business accounts.

Day Twenty-One: Rest

That’s it for this week. So shut down your machine, go outside, ride a bike, go on a hike, learn to skateboard, and relax with family and friends.

We’re approaching the sharp end of this process, and next week will be busy, so do whatever you do to recharge your batteries.

Featured image via Pexels.

The post How to Start a Web Design Agency in 28 Days: Week Three first appeared on Webdesigner Depot.

19 août 2022/par Service comm.

How to Design an MVP Web Page

HTML vector created by vectorjuice – www.freepik.com

Learning how to design an MVP webpage or website could be one of the best things you can do as a site creator in today’s digital world.

In a fast-paced landscape, where customer preferences and technology are constantly changing, most companies don’t have time to dedicate months or years to each web project. The longer you take to complete your website, the more likely your creation will be outdated by the time you hit “publish.” That’s why countless creators are beginning to take a different approach.

To avoid wasting time, money, and effort on something that doesn’t deliver a significant return on investment, designers are now building “Minimum Viable Products,” or “MVPs.”

Here’s what you need to know about creating your MVP webpage.

What is MVP Web Design?

Typically, the “MVP” development process is most common in the app or software creation world. It refers to when a developer builds the simplest version of a technology capable of achieving specific goals. For instance, if a company wanted to create an ecommerce app, they would design a simple tool capable of listing products, enabling payments, and tracking orders.

After launching the MVP product, the company or developer would check to ensure it had the right impact on the target market and generated positive results. Using feedback and analytics, the developer would then begin to add new features one at a time.

MVP design aims to ensure you’re developing the best, most valuable product for your audience while getting your solution to market as quickly as possible.

The same strategy in MVP app and software design can also apply to website creation. Rather than building a highly complicated website with multiple features straightaway, the designer would focus on creating a single page equipped with the essential elements.

For instance, instead of building an entire site for your online course, you may develop a single-page website where customers can learn about the system, sign up, and pay for their membership. The great thing about an MVP web page is it allows companies to start advertising their solution, product, or service quickly, with the minimum initial investment.

How to Create an MVP Web Page

Creating an MVP web page is similar to designing any Minimum Viable Product. Throughout the project, the focus will be on keeping the development process simple while collecting as much feedback as possible.

Here’s how you’d get started with an MVP web page.

Step 1: Planning

Planning is an important stage in any web design project. It’s particularly crucial in the MVP landscape, where you need to define the most critical features of your webpage or website to ensure it’s “viable” for your needs. The initial planning stage can sometimes be the lengthiest part of the process, depending on the amount of research you need to do.

For the most part, web designers and companies will begin by conducting market research. This means examining crucial concepts intended to drive your strategy, such as:

Your target audience: Who are you trying to target with this web page, and what will they need from your site? A user persona can be helpful if you don’t already have one.
Competitors: Who are your main competitors in this space, and what do their web pages offer? Which features do you need to replicate or avoid?
Goal setting: What is the main objective of this web page? What do you need it to do, and what might it need to accomplish in the future?

The key to MVP web page planning is ensuring you look holistically at your project without thinking too far ahead. The site you create should be capable of scaling and expanding in the future, but it shouldn’t have too many features from day one.

Step 2: Creating Your Feature List

Once you’ve done your research and formed the foundations of your plan, it’s time to list all the features your MVP web page needs to have. Unfortunately, this is where the process can get a little complicated. It’s easy to start adding capabilities and components that aren’t necessary to make your site more exciting or competitive.

As worrying as it can feel to release a very basic web page, remember your focus is on rapid growth and development. With this in mind, concentrate on narrowing your feature lists down into:

Initial must-have capabilities: First, decide what your web page can’t thrive without. If the primary goal of your page is to sell software subscriptions, then you’ll need to implement tools for collecting member information and payments.
Next stage functionality: Consider the features you might add once you’ve confirmed your webpage is effective. This will allow you to ensure you’re creating a platform that can expand to suit future needs.
Possible future requirements: You can also list features that might be helpful in the future but don’t necessarily need to be implemented immediately. For instance, if you’re selling an online course, you might create a separate page where people can sign up to learn about future lessons.

Step 3: Finding the Right Software

Next, you’ll need to decide how to build your web page. There are several options available to today’s designers. An open-source solution is usually the best route for designers who need to create something specific from scratch. However, if the factor that makes your solution “viable” is unique, you may need access to code to bring your idea to life.

Alternatively, if you’re building a basic webpage capable of something like collecting customer email addresses or facilitating transactions, you might be able to use an off-the-shelf tool. CMS services for web designers can reduce the work and expense involved in creating a minimum viable product.

For instance, you might use a tool like Wix or Squarespace to edit a pre-existing template and simply drag-and-drop the features you need into the right places. On the other hand, if you’re planning on adding more functionality to your site down the line, it’s worth checking if any builder you will use has the right level of flexibility. Many tools will allow you access to code, advanced features, and essential module-based building functions.

Step 4: Implement Your Analytics

One of the essential parts of an MVP workflow is feedback. When you roll out your MVP, you’ll be looking for insights, guidance, and analytics to help you decide what your next steps are going to be. As a result, MVP workflows are based heavily on experimentation.

This means you’re going to need the right analytical tools in place to track crucial information. You can implement tools for collecting customer feedback directly. It’s also worth having a system in place for tracking metrics like:

Conversion rate;
Traffic numbers;
User behavior;
Most used/least used features;
Technical site performance;
Bounce rate;
Average time spent on the page.

While Google Analytics is one of the most popular tools for collecting insights in the MVP website design world, various other options are available. You can even find tools with in-built heatmaps to see how people navigate your site more effectively.

It’s also worth having A/B testing components in place. This will allow you to test the different “new” features you add to your web pages over time and examine how they influence your conversions and support your goals. For example, you can use A/B testing to explore the impact of everything from CTA button colors to webpage copy and offers.

Creating Your MVP Web Page

In the fast-paced web development and design world, the old-fashioned and slow approach to designing web pages is growing increasingly less common. Instead, an MVP strategy may be the best bet for companies looking to go to market faster, collect insights from their target audience, and accelerate growth.

Though getting used to this design strategy initially can be challenging, it can save you significant time, resources, and money in the long term.

The post How to Design an MVP Web Page first appeared on Webdesigner Depot.

Actualités, Méthodes et organisation des process IT

17 août 2022/par Service comm.

Regression Testing in CI/CD and Its Challenges

The introduction of the continuous integration/continuous deployment (CI/CD) process has strengthened the software release mechanism, helping products go to market faster than ever before and allowing application development teams to deliver code changes more frequently and reliably. Regression testing ensures no new mistakes have been introduced to a software application by testing newly modified code as well as any parts of the software that could potentially be affected. The software testing market size is projected to reach $40 billion in 2020 with a 7% growth rate by 2027. Regression testing accounted for more than 8.5% of market share and is expected to rise at an annual pace of over 8% through 2027, as per reports from the Global Market Insights group.

The Importance of Regression Testing

Regression testing is a must for large-sized software development teams following an agile model. When many developers are making multiple commits frequently, regression testing is required to identify any unexpected outcome in overall functionality caused by each commit. The CI/CD setup identifies that and notifies the developers as soon as the failure occurs and makes sure the faulty commit doesn’t get shipped into the deployment.

15 juillet 2022/par Service comm.

How to Bootstrap a Web Design Business

Starting your own business is a process with a fair share of challenges. Even in the web design world, where you can potentially minimize costs by working from home and collaborating with freelance contractors, many expenses exist.

To run a successful web design business, you need enough money to invest in everything from skilled colleagues to resources (like fonts and themes), software subscriptions, and technology tools. Finding a way to fund your company can be the most complicated part of ensuring its success.

For most new companies, the easiest option to generate opportunities is “bootstrapping.” Learning how to bootstrap a web design business means knowing how to bring your business to life with virtually no starting capital.

Here’s how to get started.

What is Bootstrapping?

Successful bootstrappers take an idea, such as creating a web design company and create a fantastic company without the backing of investors. It takes significant dedication, commitment, and single-mindedness to accomplish your goals, but some of the world’s greatest entrepreneurs, like Steve Jobs and Sam Walton, got their start this way.

The term “bootstrapping” comes from the phrase “to pull yourself up by the bootstraps,” which indicates overcoming challenges on your own without any external support.

The pros and cons of bootstrapping include:

Pros:

Full control: Bootstrapping allows entrepreneurs to retain full ownership over their business. Alternatively, engaging with investors means allowing other professionals to own a portion of your company or make a share of the decisions.
Innovation: Business owners in a bootstrapping model are forced to invest in agile and innovative business models. You must develop processes to produce immediate, lasting cash flow from day one.
Accomplishment: Building something from the ground up creates a powerful sense of satisfaction and accomplishment.
Ownership: You won’t have to sell any equity in your business to other investors, which means you can benefit fully from the company as it grows.

Cons:

Risks: Self-funded businesses generally run out of funds faster and struggle to scale as quickly as other companies, limiting the brand’s ability to reach its potential.
Limited support: Traditional financing methods (like working with investors) also provide networking opportunities and support from specialists who want to see your company succeed.
Pressure: Bootstrapping businesses need to be meticulous about everything from keeping books to making the right decisions for brand growth.
Hard work: With limited resources, connections, and options, bootstrapping entrepreneurs need to work harder than most and take on more roles.

How to Bootstrap Your Web Design Business: Step by Step

Bootstrapping a web design business can be complicated, but it works for many companies if you follow the right strategy. The good news is web design companies generally don’t require as much initial capital as some other types of companies, like standard retail brands or companies with a need for brick and mortar offices.

However, there are still steps you’ll need to follow to ensure success.

Step 1: Source Some Initial Funds

While you might not work with investors when bootstrapping your web design business, you’ll still need some essential initial funds. To run a web design business, you won’t necessarily need a massive initial investment, but you will need something.

To determine how much capital you need to raise from your income, savings, a line of credit, or other common bootstrapping sources, think about:

Where you’re going to work: The upfront costs of operating your own web design business will be a lot lower if you choose to work from home and with remote specialists. The less you have to pay for office space, the better.
Business fees: You may need to pay fees for registering your business name, hosting your own website for advertising, and dealing with any registration costs.
Equipment and software: Think about what you will use daily for web design. Subscription-based services like Adobe Creative Cloud can cost quite a bit to access. You’ll also need a good computer, and perhaps a tablet for sketching.

Step 2: Find a USP

The easiest way to ensure a bootstrapped web design business is a success is to ensure you are offering specific clients something they genuinely need. In a service-based landscape like web design, you need to know what your customers want and offer something they can’t get elsewhere.

For instance, can you differentiate yourself from other web design companies by helping with modern trends like 360-degree video and XR-ready design? Can you build apps for companies from scratch and provide ongoing maintenance for the websites you make?

An excellent way to find your USP is to examine your competitors. Find out what other companies in your area are offering their customers, and listen to consumers in your industry when they talk about what they need from a website designer.

Step 3: Choose a Cash Flow Optimized Model

Since you’re relying only on your cash and the money you make from your web design business to fuel its growth, choosing a model optimized for consistent cash flow is essential. Bootstrapping a business often means you place most of the profit you gain from your company back into the development of the brand.

With this in mind, consider how you’ll offer services and charge your customers. Are you going to ask for a portion of the fees up-front before starting a web design project? Can you provide your customers with subscription models to improve your revenue consistently?

For instance, you could provide help with ongoing maintenance, development, and support rather than just offering to build websites for companies. Another way to make additional income is with professional services, like consulting.

Make sure there’s a market for the services you’ll offer before launching your business by examining the surrounding environments and services your competitors provide.

Step 4: Keep Costs Low and Profits High

Keeping costs low will be essential to ensuring your success when bootstrapping a business. Fortunately for web designers, it’s relatively easy to cut down on fees. For instance, WordPress is free to use for your development projects, making it an excellent choice for many web design strategies.

You can also look into common free and cheap alternatives to web design tools online, like GIMP. Shop around for the things you will be paying ongoing fees with. For instance, it’s best to check out multiple vendors when looking for web hosting and marketing support.

While keeping your costs low, it’s also essential to accelerate profits as much as possible. You can look for ways to boost customer retention by building stronger relationships with your clients and offering them deals on long-term subscriptions.

If you have time outside of your web design business, you can also try taking on some side hustles. Options include:

Selling web design assets on sites like ThemeForest
Offering your services on a freelance basis with sites like Dribbble and Toptal
Designing and selling NFTs for the metaverse
Teaching web design or selling webinars

Step 5: Grow Cautiously

Finally, while the goal of successfully bootstrapping your web design business will be to grow as rapidly and consistently as possible, it’s important to be cautious. For instance, you’ll need to be able to afford the fees of every new designer you bring onto your team, so consider looking for freelancers and contractors rather than permanent hires.

Use organic channels for marketing your services, like blogging and content marketing which can help improve your SEO standing and attract attention among clients. Plus, encourage your customers to recommend your services to other brands.

As new clients approach your business, ensure you only take on as many customers as you can reasonably handle. Compromising on quality will damage your relationships with customers and harm your reputation.

Good Luck Bootstrapping Your Business

When you’re bootstrapping a business, you get the benefit of being able to eliminate any outside influences from your growth. You’re free to focus on building relationships with companies of your choice, and you get to make decisions about your growth. However, there are downsides, too, like significant stress and limited financial opportunities.

While bootstrapping your business is tough, if you manage to complete the process successfully, the results can be fantastic.

Featured image via Unsplash.

The post How to Bootstrap a Web Design Business first appeared on Webdesigner Depot.

Actualités, Méthodes et organisation des process IT

22 juin 2022/par Service comm.

Getting Started Building on the NEAR Network with Infura

Web3 and smart contracts are growing in popularity. In fact, a recent analysis of public code repositories has shown that over 18,000 developers are regularly contributing to open source crypto and Web3 projects on a monthly basis. Some of the keys to this growth are blockchains like NEAR and developer platforms like Infura.

This article will look at the NEAR blockchain, its benefits, and how to build on NEAR using Infura. Then we’ll use the NEAR Rust SDK to mint in three steps and then interact using Infura. You’ll need a NEAR account, an Infura account, and some Rust skills and tools to get up and running quickly.

Actualités, Méthodes et organisation des process IT

17 juin 2022/par Service comm.

What Is Data Analytics? Understanding Data Analytics Techniques

Data is becoming increasingly crucial for success in the digital economy. You might ask, why do organizations rely so much on data? Well, a majority of organizations rely on data for multiple processes, from product management and fraud detection to HR, finance, and manufacturing. Data analytics allow users to use pre-made reports to track performance metrics on demand. Research shows that 94% of organizations believe that data and analytics solutions are critical for growth. Not a surprising statistic since it offers several benefits, including an increase in productivity and efficiency, faster and more effective decision making, and financial gains!

Before we dive into the ins and outs of data analytics, it is important to understand the two terms, namely ‘data science’ and ‘data analytics. Data science lays emphasis on finding meaningful correlations between large datasets, while data analytics is a branch of data science designed to uncover specifics of extracted insights.

16 juin 2022/par Service comm.

4 Founder-Led Brands That Are Done Right

When you hear the word “leadership,” do you think of a particular person?

If you’d been asked that question anytime before the 1900s, chances are you’d think of an accomplished politician or a battle-tested general. These were the people leading society for most of recorded history. Today, you might have someone else in mind.

Since the industrial era, the US has birthed a pantheon of founders who’ve arguably led our society as much as any statesman or president. We put Rockefeller and Ford right next to Lincoln and Jefferson. Think about it; these guys haven’t just changed the US; they’ve changed how the entire world lives and does business.

Founders of successful companies today command even larger amounts of capital and power than JD and Henry. With the rise of social media, they are often thrust to the forefront of their brands and the public, whether they like it or not. Some manage the responsibility better than others.

In my opinion, the best businesses use all that capital, manpower, and name recognition to do more than simply make a profit. By leading with authenticity, inspiring positive action, and influencing their brand’s vision for innovation – they try to make a change.

I wanted to take a minute to reflect on some modern founder-led brands I think are doing a killer job of creating unique, world-changing businesses and company cultures. I also want to discuss the lessons I have learned from them.

Elon Musk – Tesla

When talking about founder-led brands of the 21st century, it’s hard to pass over electric vehicle manufacturer Tesla and its outspoken CEO, Elon Musk. Love him or loathe him, he belongs in any conversation on influential founders.

While Musk isn’t technically the founder of Tesla, he is one hundred percent responsible for the company’s direction over the past decade. I think two of the strongest leadership points for Musk are his focus on branding and innovation.

Tesla created showrooms and charging stations long before his business had the sales to justify the expense. People saw the name Tesla everywhere, got curious about it, and now that’s paying off big time. Tesla today is at the forefront of the EV industry while all the other car companies play catch-up.

Behind the scenes, Tesla was also early to create a vertically-integrated supply chain – giving it almost complete control over its product and logistics. That’s another feature with a hefty upfront price tag but paid off when the pandemic hit. Now the biggest automakers in the world are rushing to copy that model.

Musk arguably even convinced China to deregulate foreign ownership of automotive companies. That’s hard to prove. However, China changed its rules around foreign ownership of EV companies shortly after he refused to enter the country.

Arguably, Tesla today is one of the frontrunners in redefining how traditional companies run. Musk is known to hate bureaucracy and traditional hierarchies. He hires other people to take care of bureaucratic processes for him.

Musk is also known for hiring relatively young, hard-working employees into high-power management positions in the company and letting them prove themselves. That inspires extreme loyalty from his employees from an early age. Musk’s focus on efficiency and rejection of traditional hierarchies has sparked a small revolution in tech companies.

Finally, I respect Musk because he has goals beyond showing year-over-year growth to shareholders. That’s hard to do day in and day out.

Sara Blakely – Spanx

Sara Blakely is an example of a founder with her hands in every part of her business, from product creation to sales. Most importantly, she created an authentic company culture with values she felt the business world lacked.

For those who know her story, Spanx very nearly didn’t happen. Blakely pitched her slimming undergarment to multiple women’s brands run by men. Most told her it would never work.

It might seem silly now, but men used to think they knew women’s fashion better than women. It wasn’t until one executive gave Blakely’s product to his daughters to try out that he agreed to start stocking Spanx. It’s a great example of how businesses can make a lot of money by listening to their customers.

Besides founding a women’s clothing company that sells products women want, Blakely strived to bring “feminine energy” into the workplace. I saw this poignant quote from her in an article:

“Twenty-one years ago when I started Spanx, I ended up in the paper in Atlanta, and I was at a cocktail party and a couple of guys came up to me and they said, ‘Sara, we read about you. Congratulations! We heard you invented something.’ And I said, ‘Yes I did, I’m so excited.’ They said, ‘Business is war,’ and then they pat me on the shoulder and they kind of laughed at each other. I went back home to my apartment that night. I was 29 and I just thought, I’m not going to war. I’m going to do this very differently. I’m going to honor a lot of feminine principles — intuition, empathy, kindness. Just allowing myself to be vulnerable through this process. And of course, a lot of the masculine energy has helped me also — it was a balance. But I wasn’t going to do it by squashing the feminine.”

Blakely worked hard to create a sales-oriented company culture that was purposely welcoming from that point forward. She regularly scheduled “oops meetings” where employees could stand up and say how they messed up and turn it into a funny story. At Spanx, it was okay to make mistakes and learn from them.

Blakely wanted everything about her product to be fun, including the way it was sold. She created a mandatory boot camp for salespeople, which, among other things, requires employees to perform standup comedy. Little things like that resonated with people and made Spanx synonymous with “fun.” Even famous actresses were flashing their Spanx on the red carpet.

The lesson we can all learn from Spanx and Blakely is that fun and positive energy are great marketing tools for any business. Many companies try to push a fun culture publicly without any authentic leadership that genuinely exemplifies that narrative, they won’t have the same effect. Blakely’s story of Spanx is not just a story of the brand but a story of her life and the experiences that shaped her vision and goals.

Jack Dorsey – Block (FKA Square)

While better known for founding Twitter, Jack Dorsey has recently been in the news for his move to solely running payment processing business Block. I admire Dorsey because he radically encourages his teams to think differently about how they work.

Dorsey is known for optimizing ways to stay productive and focused throughout the day. He manages through unconventional tactics like communicating only through voice memos on his phone that he runs through transcription apps. He says this prevents him from being sidetracked by distractions on his computer. I think that kind of mindfulness is necessary now more than ever.

Dorsey tries to bring this level of focus to his interactions with his employees too. I saw a great quote from him in this article discussing computer-less meetings at Block.

“When phones are down and laptops are closed, the team can discuss any issue at hand without distraction. We can actually focus and not just spend an hour together but make that time meaningful — and if that time is 15 minutes, then it’s 15 minutes and then we move on with our lives.”

Besides limiting distractions, Dorsey is known to walk five miles to work daily, theme each day, and create detailed agendas and goals for each team meeting. In his former company, Twitter, the culture was frequently described as a space where employees could speak freely to management about things they wanted to change.

On that subject, Dorsey has been known to push hard for employee control in his companies. Perhaps ironically, he was also quoted saying he wants Twitter to break away from its co-founders’- vision and control, calling founder-led companies “severely limiting.” However, it still seems he has some sort of vision for the world that he wants to bring around via Block.

His business goals are visionary, pushing the boundaries of innovation in the financial world.

Dorsey is a known cryptocurrency enthusiast but had pushback from the Twitter team, including his CFO, about making a crypto-centric product. His move to payments processor, Block, seems to be a bid to follow his passion and exert his vision on the world.

Block has since made headlines for being extremely bullish on cryptocurrencies, while many have expressed doubts. Dorsey even changed the business’s name to Block to better reflect its focus on blockchain and famously purchased $50 million worth of Bitcoin in 2020. All the while, Dorsey has been quietly creating arms of his business in the hopes of improving BTC’s usefulness. That may pay off down the line.

Melanie Perkins – Canva

I identify strongly with Melanie Perkins, co-founder of graphic design SaaS, Canva. Besides being roughly the same age, we both came from nondescript beginnings with no background in entrepreneurship or tech.

Canva is an excellent example of a business created by becoming intimately familiar with a customer problem and executing. Perkins spent years teaching people how to use design platforms like Adobe Creative Suite because they were so complicated. Taking that knowledge, she started a simple product to help customers create high school yearbooks. That expanded into a super app covering every aspect of design.

This super-app has unlocked a way for millions to learn design and produce high-quality content at any skill level. The cost to use Canva is many times lower than anything else on the market.

While Canva is an amazing product, what I like most about Perkins is that she believes business serves a higher purpose than maximizing profits.

When she was suddenly thrust into the limelight with a $40 billion valuation, people were even more impressed by Perkins’ philanthropic goals. She vowed to donate a 30 percent stake in Canva to a charity dedicated to eliminating poverty (about $12 billion). She is also known to regularly fundraise for 25,000 different nonprofits through her app. She doesn’t just inspire people with words, but by actions, she’s actually taking.

Canva is very public about its ethos. I like their values because they are general yet avoid the jargon many companies fall into. They are:

To be a force for good and empower others;
Pursue excellence;
Be a good human;
Make complex things simple;
Set crazy big goals and make them happen.

Besides revolutionizing how modern businesses design and harness goodwill marketing, Canva was also one of the forerunners of the remote work trend.

Most of Canva’s “Canvanauts” worked from homes worldwide even before the pandemic. Canva showed a lot of tired old businesses that you could still run a successful company without having employees in the office 24/7.

How I Try to Learn From the Best

Finally, I want to talk about what I am trying to contribute to my team and society with my current business, startup acquisition marketplace, MicroAcquire.

As I’ve mentioned, I think it is very much on myself as a founder to set the tone of my business – and that starts with who I hire. When I’m searching for new employees to join the “#Micromafia” I not only look for productive workers, I look for people I genuinely enjoy spending time with. It’s the best feeling in the world to go to meetings where you leave thinking, “That was really fun.”

Besides creating a great team, I’ve tried to address another problem I see again and again at major tech companies: employee burnout. There’s a reason the average tenure of a tech employee is three years.

I love working on startups. It’s like playing a video game for me, and it’s probably why I’m a founder. That said, I know my employees don’t always feel the same way. As CEO, I make sure my team knows I want them to live their lives outside of MicroAcquire.

On the business side of things, I take cues from the best. Like Musk and Dorsey, I want to preemptively create features that I know our customers will love. I knew people wanted an easy way to sell their startups because I wished I’d had one back when I was doing it.

Like Spanx and Tesla, I also strongly believe in the power of innovative branding – and I make sure we spend in areas that will give us significant returns down the line.

For example, we’ve made it easy to get MicroAcquire merchandise online completely free. The extra exposure we get from tech people rocking MicroAcquire t-shirts is more than worth the cost. We also created our own media publication Bootstrappers.com to tell the founder stories we thought major publications had missed. That’s been a huge hit with our customers, who also happen to be founders. These people traditionally have had to spam inboxes and pay for press because they didn’t raise billions in funding.

Finally, like Blakely and Perkins, I also want to actively listen to customer feedback and make sure we create a necessary and desired product. That’s why I make sure we’re constantly engaging with our community both on our website and social media. Many of the features we’ve added are just things we’ve heard mentioned multiple times from customers.

So far, I love the community we’ve created online and in the office. I don’t claim to have the winning formula, but I feel we are making a real difference out there. We’re lucky to live in a world with so many smart people getting their ideas out and making a positive change in the world.

Featured image via Unsplash.

The post 4 Founder-Led Brands That Are Done Right first appeared on Webdesigner Depot.

Actualités, Méthodes et organisation des process IT

26 mai 2022/par Service comm.

Data Privacy Jobs Reportedly Growing While National Employment Slows

Companies in virtually all industries use the information to some extent. Often, most of an organization’s operations revolve around collecting and analyzing it. Of course, most people in modern society know and accept that, but they assert that businesses must do whatever’s necessary to keep data safe.

Recent data privacy report statistics show a high demand for people who have the training to keep information secure. As a result, they often have multiple offers to the field, even though statistics about the U.S. job market indicate the per-month growth may be becoming less robust.

Actualités, Méthodes et organisation des process IT

18 mai 2022/par Service comm.

The 5 Healthcare AI Trends Technologists Need to Know

Healthcare has been at the epicenter of everything we do for two years. While the pandemic has been a significant driver of the conversation, healthcare technology—artificial intelligence (AI) specifically—has been experiencing explosive growth. One only needs to look at the funding landscape: more than 40 startups have raised at least $20 million in funding specifically to build AI solutions for healthcare applications.

But what’s driving this growth? The venture capital trail alone won’t help us understand the trends contributing to AI adoption in healthcare. But the “2022 AI in Healthcare Survey” will. For the second year, Gradient Flow and John Snow Labs asked 300 global respondents what they’re experiencing in their AI programs—from the individuals using them to the challenges and the criteria used to build solutions and validate models. These are the top five trends that emerged from the research.