Articles

Welcome to this month’s round up of what has caught our eye on the web. As it’s November we’re going to help chase those winter blues away with some color.

Color does so much of the heavy lifting in visual design. It can create a mood, reinforce a brand identity, establish a hierarchy, differentiate sections, highlight type or reduce it; color even makes a statement by its absence.

Good use of color isn’t just about getting the most appropriate color scheme for the subject, it’s also about how much color to use, and where to use it. In this collection we’ve included a range of use examples from bright and full of color, to restrained with subtle tones. Enjoy!

Toboggang

There’s a pleasing UPA cartoon feel to the colors and type in this compact portfolio site.

On

On digital technology studio keep things simple with a black on light blue, and infinite scrolling.

re_

A pleasing mix of reds, greens, pinks, and golds liven up a simple grid layout for re_ package free grocery store.

LA Art Box

This site for LA Art Box makes great use of horizontal scrolling and animated transitions.

JYZ Design

Strong color and geometric shapes create a vibrant feel for JYZ Design’s company site.

Hyperframe

Hyperframe’s site takes on board the ‘show, don’t tell’ theory by cleverly using on scroll animation to demonstrate its product’s major selling point.

Rebecca Atwood

Rebecca Atwood’s site combines product shots with a color scheme that reflects the aesthetic of her designs.

Natural Paint Co.

For any paint company, displaying the available colors is a central function of their site. Natural Paint Co. do a really nice job of this with an interactive picker that changes the background color of the window.

Piaule Catskill

Beautiful photography and minimal text do a great job of selling the experience of Piaule Catskill cabins, and the horizontal scrolling on desktop adds extra focus. I found myself looking up flights to New York…

Rose Delights

There is a vintage, hand made quality to the mix of video and photographs on Rose’s home page, that creates a sense of warmth. The transparent mail list sign up is nicely non-invasive.

Voila

This site for Voila instant coffee creates a modern feel with fresh pastel colors balanced by a grounding dark blue.

Chiwawa

Wrestling masks, skeletons and lots of tone on tone color makes this a lively and appealing site for Chiwawa cantina.

HI(NY)

Keeping the rest of the design elements minimal here allows the movement of content areas not become cluttered and fussy feeling.

Think Tank Team

The divided square motif on the Think Tank Team homepage is a nice visual metaphor for building blocks coming together to create a whole.

Just Egg

Lots of yellow, and food close ups in the what part of Just Egg’s site is bold and confident. But the how section with its scrolling animation is the really good bit.

Moooi Paper Play

Although not a standalone site, this is a very pleasing animation centred around a particular product from Moooi.

Maersk Upside

Logistics giant Maersk have added a more user-friendly and visually engaging section to their corporate site, with use cases and real case studies.

Sol’ace

The color palette for Sol’ace furniture is has been carefully chosen to reflect the idea of luxury and natural materials.

Terra

A good mixture of standalone product shots and styled photographs works well here. The navigation options–shop by type, material or collection–have been well thought out too.

Thanxiety

And finally, for our readers in the US, Thanxiety is a carefully chosen collection of conversation topics to help avoid any uncomfortable silences, or family rows, around the dinner table at Thanksgiving. (And maybe the rest of us could use it on other holidays…)

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The post 20 Best New Websites, November 2021 first appeared on Webdesigner Depot.

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In the information age, time is a valuable commodity and something people don’t want to spend too much of. As a result, the average visitor only reads about 20% of the content of a page

For web designers and developers, that means a few things: first, you need to ensure that the web pages you create are as engaging as possible; secondly, you need to find a way of making the critical information on any page stand out; thirdly, every modern designer needs to create assets that are easy for today’s fast-paced customers to use. 

Making websites more scannable is how you do your part as a designer to ensure that the customers who come to a page get the quick and convenient experiences they need. 

So, how do designers embrace scannability?

Designing for Scannability: An Introduction

At first glance, the concept of creating a website for scannability is strange. 

Most designers start their projects with the aim of making customers stay on a page for as long as possible. So it’s odd to think that you would want to make it simple for end-users to skip from one page to another on a website in a matter of seconds. 

However, scannability isn’t just about delivering information and getting users off a page. When sites are scannable, they make it quicker and easier for customers to slide down the purchasing funnel. A quicker and more convenient customer journey leads to a stronger user experience and more conversions. 

Look at Netflix, for instance. It doesn’t give interested users a ton of information on its homepage. Instead, the key USPs of the product are laid out bright and bold in the middle of the screen, along with one simple call to action: Get Started.

Designing for scannability means making it easy for users on a page to glance at a screen and instantly access all the information they need to take the next step in their buyer journey. 

There’s no needless scrolling or wondering what to do next. 

According to analyst Jacob Nielsen, scannability is essential because people look for specific things on every page they visit. 

Customers don’t read through web pages word by word. Instead, they scan through the content, plucking information out that serves their requirements. 

Questions to Ask When Designing for Scannability

So, how do you know if your web pages are scannable?

Start by asking the following questions:

  • What’s the intent of the people who arrive on this page?
  • What kind of information needs to be conveyed instantly?
  • Can the visitor see the next step in their journey immediately?

For instance, when someone arrives on the Evernote homepage, you can assume that they want to:

  • Find out about Evernote
  • Learn how to sign up
  • Jump to other pages to find out about features, and contact details

That’s why the designer behind the Evernote website placed an immediate piece of useful information at the top of the page: “Tame your work, organize your life” tells customers exactly what the entire product is all about. The brief paragraph of information underneath can provide a few more details if customers need it, then there’s an immediate call to action: Sign up for free. 

Not only does the call to action tell users what to do next, but it tells them the most important information they need straight away: it’s free. 

Scannable pages like this are useful because:

  • They help users complete their tasks quicker: Whether you want to sign up or learn more about the product, everything you need is available instantly, with no scrolling required. 
  • The bounce rate is reduced. Customers don’t get confused and hit the back button. That’s good for your client’s SEO and their bottom line. 
  • The website looks and feels more credible: Because customers get all the answers to their questions immediately, they’re more likely to trust the website. 

So, what are some of the best things you can do to make your sites as scannable as possible?

Use Visual Hierarchy

Visual hierarchy is a way of organizing the content on your website in a way that adheres to how people use the website. For instance, if you land on a blog page, you expect to see the headline first, maybe some information about the writer, and any other essential information, followed by the body content. 

Although it’s tempting for designers to try and surprise users with new visual strategies, the best way to make your content more scannable is to give end-users precisely what they expect. 

If you’re not sure what a page should look like, try checking out the competition. 

One of the most obvious visual hierarchy rules is that the main navigation should always go at the top of the page. 

Customers will expect to look at the top of the page to find navigation. They don’t want to have to scroll through your website, searching for a way to get to another page. If you want to make it as easy as possible for end-users to jump from one page to another, you can pin the navigation bar to the page so that it stays with users as they scroll. 

Maintain Negative Space

White space, negative space, or whatever you call it – is the part of your design that’s left empty. 

White space is crucial because it gives all of the objects on your page some much-needed breathing room. Without enough negative space on your pages, it’s impossible to embrace scannability because there’s too much information for a customer to take in at once. 

For instance, notice how there are big gaps of space between every element on a Forbes website post. A proper amount of negative space on your site ensures that users can quickly take in chunks of information and use that information to decide what to do next. 

To ensure there’s enough negative space on your website pages, ask yourself what the key elements visitors will notice when they come to a website. The essential items should be:

  • A title or header to confirm that the user is in the right place
  • A CTA that shows your user what to do next
  • A navigation header or menu
  • Critical information includes an introduction to what a page is about or an excerpt from the blog post they’re about to read. 
  • A visual component: A picture or image that gives context to the page. 

Anything else can usually be removed. So, for instance, if Forbes wanted to make the page above more scannable, they could easily remove the ads and social media sharing buttons.

Make the Next Step Obvious

Every page on a website exists in a hierarchy within the customer journey. 

A homepage leads customers to product pages, which leads to a checkout page, which connects to a thank-you page that sends the visitor back to another product page, and so on. 

When designing for scannability, it’s crucial to make the next step in the journey as obvious as possible. Usually, this means placing the call to action “above the fold,” where the customer can see it immediately.

Ideally, scannable pages should have just one CTA. This will stop your audience members from being confused or overwhelmed by choice. 

However, if you’ve got multiple CTAs, think about the average customer’s journey and what they’ll want access to first.

If those buttons don’t appeal to the customer, they can scroll a little further and see other “next step” options, like shopping for “self-isolation essentials” or browsing other popular product categories:

Test Every Page

Testing for scannability means examining every page and making sure that it’s as easy as possible for customers to move through the buying process as fast as they want to. 

Visit each page you design in a buyer journey and ask how quickly it would take end-users to get from point A to point B and beyond. Here are some of the common issues that might slow the customer’s journey and harm scannability:

  • Readability: Is the font legible? Is it large enough to read on all screens, including mobile devices? Legibility in the design world measures how quickly and intuitively your users can distinguish what’s going on any page. Remember that the color of the background, the amount of negative space around copy blocks, and even font pairing can impact the readability of the content. Show your pages to multiple people and time how long it takes for them to grasp the message that you’re trying to convey. 
  • Fluff: Fluff and extra features can make your pages more intriguing, but they can also slow users down. For instance, one picture at the top of a blog page can add context to the article. A slideshow of pictures stops the customer from progressing and keeps them stuck at the top of the page for longer. 
  • Words instead of numbers: According to Nielsen, eye-tracking studies show that numerals often stop the wandering eye. Numbers are compact and more regularly associated with statistics and facts, so they’re more likely to grab attention. If you want to get important points across to end users fast, use numbers, not words. 

Creating Scannable Pages

Scannability is becoming an increasingly important concept in today’s busy landscape. 

Now that more customers are browsing websites from their smartphones or checking out products on the move, designers need to think more carefully about adjusting to this agile environment. 

Scannable pages that move visitors along the buying cycle and into the next stage of the funnel will deliver better results for your clients, and therefore better outcomes for you. 

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Motivation

I had a customer inquiring about whether CockroachDB is capable of working with multi-level JSON. Considering their JSON would have up to 3 levels of hierarchy, they wanted to know whether CockroachDB is able to use native capability to access data multiple levels down. This prompted my interest and led to this tutorial. Surprisingly, CockroachDB does not inhibit any limitations to the number of levels in hiearchy and performance can be improved using various optimizations also discussed below.

Start a Single Node Instance With Max SQL Memory Flag and Connect to It

Java

 

cockroach start-single-node --max-sql-memory=.25 --insecure --background
cockroach sql --insecure --host=localhost

Source de l’article sur DZONE

A press release is one of the most valuable tools in a marketing team’s arsenal. Though press releases have been around for decades, they remain one of the best ways to reach new customers, improve your brand reputation, and generate awareness. 

Press releases are also wonderfully cost-effective. Unless you’re using paid distribution channels, all you have to spend is your time to create your press release.

So, how do you get started?

What is a Press Release?

A Press Release is a short, simple, and compelling news story designed to promote the goods and services of a business. You’ll usually see these pieces of content published on industry websites, news channels, social media platforms, and even on the company’s blogs looking for awareness. 

The idea behind a press release is you provide a publication or group with all of the most valuable facts and insights into your latest newsworthy story. You might use a press release to announce a new product or to tell people about your recent partnership, for instance. 

A press release post then delivers this information to a wider potential audience by distributing the content in a range of different places. 

Why Should My Business Send Press Releases?

Why not simply tell people about your latest products and sales on social media, and leave it at that? The simple answer is Press Releases help you to gain the attention you might not get from your own media channels alone. With a press release, you can:

  • Set the record straight: In the middle of a PR disaster, a Press Release can give people the information they need to make their own decision about who’s right.
  • To improve your brand reputation: Launching press releases through well-known publications immediately boosts your credibility. The right publication shows you’re well-connected and professional. 
  • To gain media coverage: When launching a new product or service, a press release helps attract potential customers to your business and gives you more opportunities for sales.
  • To improve SEO: In the digital world, a press release allows you to earn backlinks from high-authority websites, improving your ranking.
  • To find new customers: Press publications and websites will reach a wider audience than you can find on your own. In addition, publishing press releases gives you new eyes on your business for minimal cost. 

You can send a press release for various reasons, including announcing breaking news, talking about newly launched products, discussing upcoming events, confirming partnerships, and more. It’s also worth creating a press release when new people join your executive team when you receive an award, or even if something bad happens (for crisis management)

What’s Included in a Press Release?

A press release will include different information depending on what you’re trying to accomplish. In general, PR posts feature:

  • A headline: This is where you share the most important info of your story
  • Contact details: How the media can get in touch with you
  • Location: Where you are and where the news event is taking place
  • Body copy: Information about the news event
  • Quotes: It’s common to see quotes in a press release from high-level staff
  • Boilerplate: Insights into what your organization is about

How to Write a Press Release (Step by Step)

Now you know what goes into a press release and why these tools are so valuable, it’s time to start planning your big announcement. 

Here are our top tips for creating an amazing press release.

1. Choose the Right Story

Press releases are focused on sharing valuable news with a specific audience. It would be best if you had something important and new to say, or you risk not getting your story published at all. You can’t just talk about a product or service that’s selling well (unless it’s breaking world, or brand records). 

Think about whether your PR topic is:

  • Timely: Is the event you’re talking about just about to happen, or has it happened recently? If something happened weeks or months ago, press groups aren’t going to be interested. Aside from ensuring your message is timely, make it topical too. Ensure this story is going to give something valuable to your audience. 
  • Relevant: Before you send a press release to anyone, make sure it will be relevant to the audience you’re targeting. Who does the story affect, and why is it important? What kind of benefits or opportunities will it deliver?
  • Unique: What’s unusual or unique about this story? You don’t want to comment on the same things that everyone in your industry is already talking about. 
  • Engaging: What about your story is going to make readers stand up and take notice? Is there any trouble or tension you’re going to overcome? Look at this press release from Target as an example. How can you frame your story in a way that makes people want to learn more about your business?

When asking yourself what your PR story should be about, consider whether you want to publish it if you were a publication leader. From an objective perspective, does this story have value?

2. Answer the Right Questions

A press release doesn’t just provide information. Written correctly, this content will also answer essential questions for your audience. For instance, let’s take a look at the questions you should answer, with an example. 

For this example, we’ll be looking at a social media marketing firm partnering with an SEO brand:

  • Who is doing this? What’s the name of the social media marketing firm and the SEO brand? Where do they come from? Which executives are involved?
  • Who is affected? This news would probably affect the stakeholders and shareholders for the business and the customers by providing access to new services.
  • What have the companies done? They’ve joined forces in a partnership, but which sectors and teams are actually going to be working together?
  • Where is this happening? Which area will these two companies now serve? Who will be able to access the service?
  • When did it happen? When is the partnership going to start when will customers see the first major changes?
  • Why has this happened? In this example, the why might be to offer customers more services and helpful products. 
  • Why does this matter? Why is it so important that this event is taking place for your target audience? How are they going to benefit?
  • How will you be implementing this change? For example, if you’re partnering with a new business, will you change your brand name and leadership team? Will you have a new headquarters?

3. Target the Right Sector

Like most pieces of great copy, a press release should generally be written with a specific audience in mind. The interesting thing about a press release is that you’re not just writing for the people who might be interested in your products and services. You’re also writing for a specific publication, journalist, broadcaster, or editor. 

When you’re writing your content, you’ll need to keep both audiences in mind to ensure that you get your message across. Focus on the kind of crucial messages which will appeal to your end-users and customers but address the preferences and needs of the editor too. Many publications will have guidelines to follow if you want a chance of getting your content on their site. 

If you’re sending your press release to multiple locations, you might need to look into doing several different versions of your press releases, each with slightly different wording and information, based on your target publication.

4. Get the Headline Right

There are few things more important in a press release than an amazing headline. 

A good headline will immediately attract the attention of your publication, as well as anyone who might end up reading your article. The media uses headlines to determine whether stories are worth reading or publishing. This means that you need to get attention quickly. 

Most press release headlines don’t try to be clever. There isn’t a lot of fancy language to worry about. Instead, your focus should be on sharing the main point of the press release fast.

For instance, if you’re announcing the arrival of new security measures in your business to protect hybrid workers, you might have a headline like:

  • [Company] implements end-to-end encryption for hybrid workers
  • [Company] uses new encryption techniques to support hybrid work
  • [Company] invests in encryption technology for hybrid employees

5. Use the Right Structure

Structuring a press release can be tough.

Some companies have specific requests on how your press release should look. For instance, you might have to place the date and time in a specific place. For instance, CNN always puts the date of the release before the headline:

If you don’t have to follow a specific format, you should stick with the inverted pyramid structure. This strategy involves placing the most critical information first and moving down the hierarchy to less important info – like contact details. 

When structuring your press release, make sure the headline immediately tells your customers and readers what the story is about and presents immediate value. The opening paragraph will then summarise the main factors and elements of the story, giving a fuller explanation of what the story is about. For instance, for the “[Company] implements end-to-end encryption for hybrid workers” example, the first paragraph might read:

[Company] recently announced an investment in the latest encryption tools for information at rest and transit for hybrid employees. This new security strategy is rolling out immediately to new and existing customers of [company], with access to extra features available for premium subscribers.

The second paragraph then follows up with contextual insight into why this story is important. For instance, in the example above, the second paragraph might say:

This new investment comes at a time when more employees are moving into the hybrid working model. [Company] believes that higher encryption is crucial for teams working in a cloud environment, even with access to VPNs and other security measures available. 

The third paragraph then presents details on the story, including information on who’s involved, how this story came about, and anything else that business leaders might need to know. If there is an additional paragraph, you might include some quotes from business leaders or industry authorities to add credibility or opinions. 

6. Perfect Your Writing

No matter how short or simple, any press release is an insight into your company and brand. Don’t rely on the publication company you choose to do all the editing for you. Make sure you proofread your content and ensure everything sounds fantastic. It’s also worth double-checking any details to ensure that stats and facts remain accurate. 

When boosting the writing of your press release, remember:

  • Address the topics that your readers will find most interesting: Choose relevant topics with obvious benefits and repercussions for your target audience. Don’t get bogged down in fluff, and don’t be overzealous with patting yourself on the back. It’s best to avoid too many adjectives like “world-leading” and “fantastic” when describing your brand.
  • Write in the third person: Third-person writing is common for press releases, even when you’re talking about yourself. For instance, you might say, “Dell’s marketing team recently shared information on a new computer series.” 
  • Keep it simple: Stick to one focus story per press release and try not to overwhelm your audience with too much information. Press releases are short, focused, and easy to read. If you have extra information to provide, you can make a note at the bottom of the release. The close of your PR is where you can provide contact details, links to products, and backlinks to further articles. 

Remember, a compelling, human quote can really make a difference to your press release too. This is a chance to allow the executive voices in your business to shine through. Make sure you highlight exactly why you’re so excited about the press release in the quote while using emotive language to connect with customers. For instance,

The company CEO said: “We’re proud to be offering our current and new customers access to this new security service. After working with the best encryption professionals in the industry, we’re confident we can reduce data breaches and security concerns for hybrid workers.”

7. Double-Check Your Press Release

Before you send your press releases to anyone, it’s best to do a quick check to ensure that everything sounds great and that you haven’t left any annoying errors unaddressed. Use this quick checklist to examine your content:

  • Is the release date and publishing date correct (make sure you’ve included information on any embargos)
  • Is the contact information correct and in the right-hand corner of the page? This includes the name of the company, phone number, and email address.
  • Does the formatting match the outline requested by the publication?
  • Is the boilerplate at the bottom of the template?
  • Is the headline eye-catching and meaningful?
  • Are all of the relevant details included throughout the press release in order?
  • Are names and information spelled correctly?
  • Is the press release free from any grammatical issues and complex jargon?

Make sure you include information on how to reach out to you if the publication notices anything wrong with your site’s performance. 

Where To Send Your Press Releases

Once you’ve worked through your press release (and double-checked it for quality and accuracy), you can think about where you’re going to send it. For example, you may send multiple versions of your press release to different companies and publications. Ideally, you’ll create an entire press kit, which might include pictures of your team, product, or service, as well as contact details and extra brand information. 

Some companies prefer to approach press relationships by pitching their story to a few carefully selected editors and publications. This is often a good idea if you’re trying to reach a particular audience or you want to improve your reputation by connecting with a certain brand. 

Alternatively, you can use PR wire services to send your information to multiple companies at once. There are various services online to help you get your press announcements to the right people. Options to look into include:

  • Industry publications for specific sectors (like technology or medicine)
  • Local newspapers and online news outlets
  • General news sites like Google News and Apple News
  • Blog sites that attract your target audience
  • Influencers and industry partners

Start small and gradually build a list of contacts to help you get your voice and business out there. Eventually, you’ll find it’s much easier to get publications to accept your press releases. You might even find that people start approaching you to find out if you have any upcoming news. 

Go and Get Published!

Now you’re equipped with everything you need to know to create a fantastic press release and attract new eyes to your business. The only thing to do next is to get out there and start sending your press releases to the right people. Remember, once your press release is published, make sure you promote it through your social channels, email, and website. 

 

Featured image via Pexels.

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A new design trend has emerged in the last year: Soft UI or Neumorphism is everywhere. 

Even Apple is in on the trend; the company introduced a host of changes in both its mobile and desktop operating systems that use the style. The elements of Soft UI introduced by Apple reflect various aspects of the Microsoft Fluent UI design too. 

So, if soft UI is such a huge concept, what do we need to know about it? How does soft UI work, and what are the pros and cons of using it?

What is Soft UI (Neumorphism)?

Soft UI involves using highlights and shadows in design elements to make them look as though they’re layered on the page. 

The term neumorphism is derived from a previous design style — skeuomorphism, where designers create something as close to its real-life counterpart as possible. If you remember the shift between iOS 6 and 7, you’ll remember the switch between skeuomorphic and flat designs. However, neumorphic design isn’t quite as dramatic. 

Neumorphism doesn’t focus excessively on things like contrast or similarities between real and digital elements. Instead, this “soft UI” practice creates a smoother experience for users. 

With neumorphism, you get the sense that buttons and cards are actually part of the background they’re on. This trend removes the flashier aspects of a typical interface and focuses on a softer style that stays consistent throughout the design. 

The Common Features of Soft UI

Soft UI is all about smoothing out the experience by making everything feel more connected. There’s nothing overly harsh in the aesthetic, hence the term “soft.”

So, what kind of features can you expect?

Rounded Corners: Soft UI removes some of the sharper parts of the interface, like the corners on modules and segments. This allows for a more gentle appearance overall. In this experimentation from Iqonic Design, we can see how the round corners tie everything together.

Transparency and Background Blur: Background blur and transparency are more popular today since the infamous iOS 7 solution emerged. Most people hated the appearance of ultra-minimalism, combined with thin fonts. However, the background blur effect was more popular. The blur in soft UI shows that part of the window is connected to the rest of the OS. It seems like parts of the background in the app are pushing through to the surface. 

Unified Symbols: Everything needs to fit perfectly in a soft UI design. Anything that doesn’t look like it’s part of the same entity throws off the experience. In this design experiment by Surja Sen Das Raj, you can see how all the colors, shadows, and gradients tie together consistently. Because everything is more uniform, the experience flows perfectly for the end-user. 

Implementing Soft UI Elements in Your Design

So, what does neumorphism look like in your UI design process?

Ultimately, it’s all about subtle contrast and aligned colors. Every part of your interface needs to look like it’s part of the same form. Your element and background need to be the same color so that you can create a feeling of objects protruding from the background. 

With Soft UI, the keys to success are shadows and highlights. 

Let’s take a look at some key steps. 

Achieving the Soft Look

When you’re designing your interface, remember that sharp edges make the interface more serious and formal. Rounded corners are more playful and friendly. 

What also makes the design look lightweight and delicate is plenty of deep shadows and highlights. When you add shadows to elements, you create a visual hierarchy. The items that cast a larger, deeper shadow are the ones closest to you. That’s why only a few elements need to cast an intense shadow. Everything else should work in the background. 

Take a look at this design by Alexander Plyuto, for instance.

Creating Smooth and Delicate Gradients

Gradients are part of the shadow and highlighting process in Soft UI design. Ideally, you’ll need to choose colors from the same palette, just toned down or brightened, depending on your needs. The gradient needs to be barely visible, but just enough to make the elements stand out. 

For white gradients, like highlights, use a very delicate color somewhere between white and your background shade. For instance, consider this design from Marina Tericheva.

Consider the Little Details

Finally, remember that the neumorphism design principle is all about little details. 

Choosing a font that visually matches the background is an excellent choice. However, you can also choose something more contrasting, as this will help information stand out

Adding a little bit of the background into your fonts might be suitable too. For instance, if you have a green font and a grey background, add a little grey into the mix. 

Extra elements in your design, like allowing a button to shift into a more recessed state after being clicked, are a great way to make the soft UI more engaging. Everything your end-user interacts with needs to feel smooth and perfectly unified. 

The Problems with Soft UI Design

Just because a design process is trending – doesn’t mean it won’t have its issues. 

Neumorphism is a fun way to make apps, operating systems, and websites feel more friendly and informal. However, this softer approach has a weak spot too. 

When you’re dealing with a small margin of contrast and color where neumorphism works well, it’s hard to get the effect right every time. For instance, this all-yellow design for Dtail Studio may be overwhelming for some.

A slight deviation in saturation or a problem with your shadowing could render the entire effect of Neumorphism completely pointless. 

Another major issue is accessibility. The soft UI design looks great for people who have a full visual range. However, visually impaired users might not see the same benefits. Anyone without perfect vision may see crucial objects disappearing into the background.

Your users don’t necessarily need significant vision problems to struggle with neumorphism, either. The design is all about softness that causes elements to almost blend together. People with low-quality screens that don’t have as many pixels to work with won’t see these elements. 

Issues With Buttons and CTAs

Another major issue of neumorphism is that its subtlety can lead to problems with attracting clicks and conversions. Usability is the most important consideration of any UI design. 

Unfortunately, when you focus on subtle elements throughout your entire interface, usability sometimes takes a hit. 

Let’s consider buttons, for instance – they’re essential to any interface. To simplify the customer journey, these buttons need to be noticeable, and they need to shift into different states when your customers interact with them. 

For the button experience to be excellent, users need to notice the design instantly. However, the heart of neumorphism revolves around the idea that nothing stands out too much. 

This isn’t just an accessibility issue; it’s a problem for conversions too. 

Neumorphism is soft on the eyes, with minimal color contrast and few color pops. This means that CTA buttons don’t stand out as much as they should. Buttons almost blend into the background, and the website struggles to pull attention to the areas that demand it most. 

How to Experiment With Soft UI (Free Kits)

The key to unlocking the benefits of soft UI interfaces without getting lost in the negative points – is proper experimentation. Like any new design trends, professionals and artists will need to learn how to merge the elements of soft UI together in a way that doesn’t compromise usability. 

Trends in UI design can’t focus exclusively on aesthetics, as a customer’s comfort will always be an essential part of the process. 

If you want to start exploring, here are some of the best kits and freebies to get you started:

Closing Thoughts on Soft UI

The world of design and the trends that we use are constantly changing. Companies are always searching for the best ways to connect with their users. Often, this means focusing on an interface that really connects with your target audience and delivers the best possible results. 

The soft UI design trend has its benefits and its downsides. On the one hand, the smooth appearance of every element on a combined screen can deliver a delightful aesthetic. Buttons feel less imposing, and elements are friendlier and easier to interact with. 

On the other hand, neumorphism also makes it difficult to truly capture your audience’s attention in the places where it matters most. It suffers from accessibility issues and requires plenty of care and practice.

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HTML is one of the foundational building blocks of the Web. But just as web design best practices and techniques change over time, so does the code we use. As HTML evolves, some of its older markup has been deprecated while other parts have been repurposed.

Does that create more problems for us, though? Would we be better off starting over so we can make sure we’re all working from the same language rather than trying to edit out the bits we don’t want or need?

Problems With Holding Onto Legacy HTML

Let’s take a look at what happens when we amend the rules of HTML over time and how it impacts the Web:

1. It’s Risky to Leave Deprecated HTML Behind

Whether certain features have become outdated and need to go, or browsers have stopped supporting certain tags altogether, deprecated code eventually becomes a problem.

You’ll find a long list of deprecated HTML on the HTML.com website:

For many of these, HTML tags and attributes have been replaced by more efficient CSS styling. There are also examples of HTML deprecation because the features have become outdated (like frames).

Yet, there are still websites out there that contain deprecated HTML.

In some cases, the HTML sits silently on the other side of the website. If there’s enough of this errant code hanging around, though, those extra characters and directives could slow down your server’s processing time and render pages more slowly than usual.

In other cases, the HTML breaks features on the front-end of a website. Take, for instance, this warning from Mozilla regarding the <nobr> tag:

Using deprecated code can create inconsistent and poor experiences on the front-end. And when all browsers finally get on board and decide not to support an HTML tag anymore, all visitors will be left with a broken UI.

So, while it’s great that HTML5 has deprecated legacy HTML that’s no longer useful or necessary, that’s not to stop everyone from using it or leaving it behind on older websites. 

2. Legacy Code Focuses on Style; Not Semantics

As I mentioned, a lot of deprecated HTML has been phased out and replaced by CSS styling. And that’s a good thing.

Let me give you a simple example of this…

My favorite book is <i>The Stand</i> by Stephen King. The first time I read it, I didn’t sleep for <i>three days</i>. Thankfully, when I revisit it every year, I have fewer nightmares and can more greatly appreciate the storytelling aspect of it.

In the above paragraph, I’ve used the <i> tag to italicize several words.

In the early days of HTML,<i> stood for “italics” (the way<b> stood for “bold”). With HTML5, however,<i> will still render as italics, but its semantic meaning isn’t as broad. It’s been repurposed to indicate a stylistic change, which is important for things like book and film names, foreign words, and so on. To express emphasis, we use the <em> tag instead. 

Keeping the legacy <i> and <b> tags can lead to issues, though. 

In the statement above, I’ve italicized the name of the book (The Stand) as well as the number of sleepless nights I had (three days) with<i>. Whether the designer decides today, tomorrow or ten months down the road that they want to change the way literary or cinematic references are styled, my choice of HTML will stand in their way.

Because all of my italic text is indicated by <i>, styles can’t universally be applied to specific content (like book references). Instead, the designer would have to go through and clean up my code so that it looks like this:

My favorite book is <i>The Stand</i> by Stephen King. The first time I read it, I didn’t sleep for <em>three days</em>. Thankfully, when I inevitably revisit it every year, I have fewer nightmares and can more greatly appreciate the storytelling aspect of it.

This would then allow the semantically italicized content to remain intact while the designer or developer adjusts the styles of the book title here and across the site. (Though, really, the first italicized phrase should be surrounded by <cite> as it would be more semantically accurate.)

While it’s great that we’ve created guidelines for using legacy HTML today, keeping old code around can confuse writers, designers, and others who are familiar with the previous way of formatting content. By resetting HTML, throwing out old styles, and creating one language we use consistently across the web, we won’t create more work for ourselves later on.

3. Deprecated Code Hinders Accessibility

Another big reason why repurposed and deprecated HTML is a problem is because of accessibility.

For starters, when you leave deprecated and unsupported code behind, it’s likely to cause issues for screen readers, search engines, and browsers that use HTML for clues about the content.

Header tags (e.g.<h1><h2><h3>), for instance, aren’t just used to visibly break up large chunks of text. Header tags and, more specifically their hierarchy, present important information about the relationship between subjects on a page — and this is the kind of thing that screen readers and search engines pick up on.

That’s why we need to be very careful about the code we leave behind the scenes, even if readers on the front end can’t visibly see it. Let’s look at an example of how this can affect accessibility:

Is there an <i>à la carte</i> menu or is it just <i>prix fixe</i> tonight?

If a screen reader were to read over this sentence, the French phrases would be said with the same emphasis as any other italicized words on the page.

This is why HTML5 encourages semantic coding instead of purely stylistic.

The proper way to write HTML in the line above would be:

Is there an <i lang="fr">à la carte</i> menu or is it just <i lang="fr">prix fixe</i> tonight?

There are two reasons to do this:

  1. To indicate to screen readers that there’s a language change.
  2. To make it easier for designers or developers to create a custom style for foreign phrases.

Semantic coding is essential for designers that work on multilingual websites.

As the World Wide Web Consortium explains, languages like Japanese don’t use italicization or bolding for emphasis — at least not the way English speakers do.

So, to properly translate a page from English, a Japanese designer would need to remove the italics or bolding and add surrounding brackets to the words. However, if everything is coded with <i> and <b>, or there’s a mix of <i> and <em> and<b> and <strong>, it’s going to be really difficult to Find-and-Replace the correct HTML with ease.

So, if accessibility or internationalization are concerns for you at all, getting clear on the HTML you write with is going to be really important.

Wrap-Up

The fact of the matter is, it requires a lot of work to have the rules of HTML rewritten. So while it would be great to reset HTML, I don’t know that it’s all that practical.

All we can really do is stay abreast of what’s happening with the language, edit out legacy code from our websites the second it becomes deprecated, and always use tags and attributes that are supported. By playing around with deprecated or repurposed code, we only put the website visitors’ experience in jeopardy, so it’s best to take the time to clear out the old any chance we get.

If we can all get on the same page about this, problematic legacy HTML will eventually disappear from our websites and memories.

 

Featured image via Unsplash.

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Les clients optent de plus en plus pour des expériences riches de sens et s’en remettent à l’IA pour toutes les autres tâches. C’est pourquoi les entreprises doivent oublier la routine et tendre vers le sublime.

Des clients en quête de sens

Appelons ça la révolution de la quête de sens. De Facebook aux cours de yoga, en passant par les manuels de développement personnel, tout est mis à la disposition d’une classe moyenne mondiale en pleine explosion (+160 millions chaque année (1)) pour l’aider à donner plus de sens à son quotidien, un objectif auxquels aspirent instinctivement tous les hommes (2).

Bien que les entreprises soient tout de même tenues de répondre aux attentes traditionnelles des clients (des produits et services de qualité fournis avec un maximum d’efficacité et un service client optimal), elles doivent maintenant également se focaliser sur la vie à laquelle aspirent les clients. Si une partie de l’expérience client ne parvient pas à offrir un sentiment gratifiant sur le plan émotionnel, elle sera alors reléguée en arrière-plan (voir « L’IA comme intermédiaire »), où des algorithmes de type « configurez puis oubliez » prendront le relais (3).

Avec des technologies comme le Machine Learning, le cloud computing et l’IoT, tout ce qui est perçu comme routinier ou répétitif se transforme en une expérience client automatisée en arrière-plan. Mais, la bonne nouvelle, c’est que ces mêmes technologies constituent aussi un nouveau moyen pour les entreprises de donner plus de sens qu’aujourd’hui aux différentes composantes de l’expérience.

Les différents types d’expériences riches de sens

Bien qu’il existe autant de définitions du terme « expériences riches de sens » que de personnes, pour les entreprises, ces expériences entrent dans quatre grandes catégories :

Divertissement

Dans des centres commerciaux de Californie, de Floride, du Nevada et du Royaume-Uni, cette année, les clients ont enfilé des casques de réalité virtuelle (RV) et ont déambulé dans un espace conçu pour leur donner l’impression d’être dans un film Star Wars. L’expérience a reçu d’excellentes critiques (4). Les frontières entre les marques grand public, les détaillants et le divertissement continueront de s’estomper, comme en témoigne le succès de films et vidéos YouTube qui sont, pour ainsi dire, l’extension de publicités ou jeux vidéo (5).

Interaction

Dans les petites villes, les gens avaient pour habitude d’aller chez le boucher ou dans l’épicerie du coin non seulement pour acheter des produits de première nécessité, mais aussi pour faire le plein de rumeurs sur le quartier. Avec l’apparition des grandes surfaces, ces expériences sociales ont quasiment disparu. Mais grâce au gain d’efficacité généré par le Machine Learning et le commerce en ligne, les retailers peuvent contrecarrer cette tendance en offrant aux gens de nouvelles façons de communiquer avec les autres et avec leurs communautés. L’utilisation de technologies comme la RV, la réalité augmentée (RA) et l’IA pourrait permettre aux retailers haut de gamme de devenir les boîtes de nuit du 21e siècle, par exemple, ou encore à un stade de devenir un nouveau centre commercial.

Apprentissage

Les entreprises doivent s’inspirer de notre fascination pour le fonctionnement des choses pour créer ou développer des relations riches de sens avec leurs clients. En améliorant leur connaissance d’un produit, l’expérience des clients devient ainsi plus riche de sens. Par exemple, les fabricants de téléphones mobiles se livrent une guerre sans merci sur la qualité de leurs appareils photo. Ils ont donc tout intérêt à offrir des cours de photographie en magasin et à domicile par le biais de technologies comme la RV et la RA.

Aspiration

L’alignement des ventes sur une aspiration humaine fondamentale pourrait expliquer pourquoi le nombre de centres de bien-être et de remise en forme dans les centres commerciaux a doublé au cours des cinq dernières années (6). Cela explique aussi pourquoi les applications de suivi de santé et de fitness sont devenues si populaires. Les clients recherchent en effet des moyens de surveiller leurs progrès et de partager leurs objectifs avec une communauté plus vaste.

Que peut faire votre entreprise ?

Votre expérience est dépourvue de sens ? Créez-le !

Les entreprises qui n’offrent pas déjà de dimension riche de sens à l’expérience qu’ils proposent seront reléguées au second plan par les clients ou par des agents d’IA axés sur l’efficacité et agissant pour leur compte. Elles doivent mettre les bouchées doubles pour maximiser le moindre élément riche de sens dans leur expérience et ainsi se protéger de la concurrence. Elles peuvent utiliser les nouvelles tech­nologies pour repousser les limites de l’expérience ou aller complètement au ­delà de ces limites pour donner à leurs produits ou services une autre dimension, où des expériences riches de sens existent déjà.

Prenez soin de vos clients, ne les contrôlez pas

Dans un monde où les clients peuvent exprimer ce que bon leur semble à un assistant d’IA vocal, il est impossible de contrôler la totalité de leur expérience. Prendre soin des clients est donc la meilleure alternative. Vous les aidez ainsi à laisser de côté le superflu et démontrez votre capacité à rassembler le meilleur dans une sorte de forfait d’abonnement, même si une partie de ce travail doit être effectuée par des tiers (comme une marque de niche ayant une expertise bien précise dans un domaine donné).

Supprimez toute distraction

Une fois la proposition de sens essentielle identifiée, automatisez tout ce qui peut distraire le client des éléments les plus riches de sens de l’expérience.

Fournissez une plateforme créatrice de sens

Les entreprises peuvent créer des plateformes technologiques créatrices de sens à un coût relativement bas. Dans le domaine du fitness, par exemple, les entreprises fournissent des plateformes permettant aux développeurs de créer des applications qui aident les utilisateurs à se sentir connectés grâce à différents types de données : meilleurs scores personnels, itinéraires crowdsourcés et compétitions « Roi de la colline ».

Article publié en anglais sur insights.sap.com


Références :

(1) Homi Kharas, The Unprecedented Expansion of the Global Middle Class: An Update (L’expansion sans précédent de la classe moyenne mondiale : mise à jour) (Brookings, février 2017), https://www.brookings.edu/research/the-unprecedented-expansion-of-the-global-middle-class-2/.

(2) Neel Burton, « Our Hierarchy of Needs » (Notre hiérarchie des besoins) Psychology Today, 23 mai 2012 (mis à jour en septembre 2017), https://www.psychologytoday.com/us/blog/hide-and-seek/201205/our-hierarchy-needs.

(3) Volker Hildebrand, Lori Mitchell-Keller, Christopher Koch et Polly Traylor, « Customer Relationship Status: It’s Complicated » (Statut de la relation client : c’est compliqué), Digitalist Magazine, 18 novembre 2015, https://www.digitalistmag.com/executive-research/customer-relationship-status-its-complicated.

(4) « The VOID – Glendale Galleria », Yelp, consulté le 2 octobre 2018, https://www.yelp.com/biz/the-void-glendale-galleria-glendale-2.

(5) « La Grande Aventure Lego », Warner Bros., consulté le
2 octobre 2018, https://www.warnerbros.com/lego-movie.
« Assassin’s Creed », 20th Century Fox Movies, consulté le
2 octobre 2018, https://www.foxmovies.com/movies/assassins-creed.

(6) Diana Olick, « Malls Hope to Get Back in Shape by Adding Gyms » (Les centres commerciaux espèrent retrouver la forme en installant des salles de gym), CNBC, 1er février 2018, https://www.cnbc.com/2018/02/01/malls-hope-to-get-back-in-shape-by-adding-gyms.html.

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It would be way too easy to answer this question with: “Whoever pays your bills.” And, honestly, I don’t think you can be a very successful web designer if you’re only driven by what the person paying you tells you to do.

Then again, that doesn’t mean you should swing to the exact opposite end and say that you only serve the end user.

When you take an extreme view or approach to this, you’re bound to leave someone or something important out. Everyone along the chain of command — your boss (if you work at an agency), your client, and their customers — matters.

So, what I’d suggest you do instead is approach the idea of who you really work for the way you would Maslow’s Hierarchy of Needs.

Establishing Your Own Hierarchy of Needs

Who do web designers really work for? I think the true answer to this question is: “Everyone.” But there’s a catch…

Think about some of the requests you’ve received from superiors, or clients in the past. How many times have you rolled your eyes at their wacky requests?

  • “The contact form would be better in the header so visitors can always see it.”
  • “Let’s use this stock photo of two women shaking hands that I’ve seen a few other companies use.”
  • “Why don’t we redesign all of this and make it look like this site my brother built last night?”

You’re the design professional. That’s why they’re paying you to design their website and they’re not doing it themselves. So, there comes a point where you have to push aside what they want for what they need. And this will ultimately help you figure out who you work for and what you actually owe them (because fulfilling every nitpicky and unreasonable request will never lead to anything good).

So, here’s where the Hierarchy of Needs comes in. If we’re creating our own, it would look like this to start:

Working for the Boss

According to Dr. Neel Burton on Psychology Today:

Maslow called the bottom… levels of the pyramid ‘deficiency needs’ because we do not feel anything if they are met but become anxious or distressed if they are not.

I’d argue that these basic needs are like the ones we fulfill for bosses (or clients, if you’re a freelancer and work for yourself). It would look something like this:

Of course, you’ll feel a sense of accomplishment by meeting these needs, but, as a creator, how important are these really to you? These are the basic things you have to do in order to make your boss happy and to stay gainfully employed. They also help to ensure that the client is happy with the boss and agency in the end.

Bottom line: Without these needs fulfilled, you won’t be able to move any deeper into the triangle/hierarchy. So, when focusing on working for your boss, make sure the basic needs are met so you can move on and serve others as they need you to.

Working for the Client

Now, if your boss and client are two different people, you’ll have a second layer of needs to attend to here.

Just as your boss wants you to help them make more money and earn a strong reputation within their space, so too does your client. However, the work you owe them is different. Here’s how it would be represented in the triangle:

Again, you’ll be pleased if you can do and be all these things that your client needs, but is this ultimately what drives you as a designer? Sure, you want to build great relationships with clients so they return to you time and time again with all their website and marketing needs. But in terms of being fulfilled by being a good listener or a timely communicator? Probably not.

All the same, it’s important to be skilled in this type of work and to know how to serve your clients in order to get to that top level. It’ll also help you prioritize their needs accordingly, so you’re not jumping at every single thing or request they claim to “need” and blowing the budget or scope of the job.

For example, if they start demanding more of you (like bombarding you with emails every day wanting to know what’s going on), you can confidently remind them that things are under control (because you’re adhering to the project deadlines, per your boss) and you’ve already scheduled the next client check-in for this week (because you’ve been a good communicator, just as they need you to be).

Working for the End User (Customer)

Maslow refers to the top-level of the pyramid as the growth need. And here’s how Dr. Burton sums this one up for us:

Once we have met our deficiency needs, the focus of our anxiety shifts to self-actualization, and we begin, even if only at a sub- or semi-conscious level, to contemplate our bigger picture. However, only a small minority of people are able to self-actualize because self-actualization calls upon uncommon qualities such as independence, awareness, creativity, originality, and, of course, courage.

These characteristics perfectly sum up everything you want to and should be as a web designer. Unfortunately, it’s those employer and client needs that can stand in your way before you can truly flex your muscles as a creative.

Once you’ve attended to the basics, though, you’ll get your chance to design the kinds of user experiences you know will delight your client’s customers.

Here’s how their part of the triangle should look:

These are universally applicable needs and cannot be ignored.

After you’ve addressed them, though, you will have fulfilled your responsibility to all three parties: your boss, your client, and your end users. And once you’ve done that, you are free to be the creative designer that you are.

Wrap-Up

What I want you to take away from this, is that there are certain basic needs which you must fulfill when working as a web designer. These are the ones you’ll put into your own hierarchy of needs.

Take a systematic approach, starting with your boss and ending with the customer:

  • What do you have to do to ensure that your boss is happy to have you on the team?
  • And that the client is pleased with the site you’ve built them?
  • So you can design a website and experience that end users respond to positively?

Once you’ve figured all this out, you’ll unlock the answer to whom you work for and, more importantly, how you should work for them.

 

Featured image via Pexels.

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