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Typewolf’s Definitive Guide to Free Fonts

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The choice of typeface is one of the most critical factors in any design; it gives the text its voice. It can be desperately frustrating to find the right voice for your project, only to discover it’s outside your client’s budget.

Who doesn’t love a free font? There’s no question that something for nothing is an attractive proposition. When it comes to fonts, the problem is that high-quality fonts require months, sometimes years of work; high-quality fonts are expensive to produce; as a result, many free fonts have to cut corners.

However, decreasing costs for font design software and an open-source culture is making the industry more accessible, leading to hundreds of free fonts as good, if not better, than their premium rivals.

The challenge for designers is where to look. The solution is Typewolf’s Definitive Guide to Free Fonts. This tremendous, 107 page PDF covers everything you need to know to find the best, high-quality free fonts on the web.

Typewolf is one of the most trusted names in digital typography, with an excellent track record of educational guides; you can be sure the suggestions in this guide are second to none.

The guide is split into four sections:

  • Section one covers the closest free alternative to every font on Typewolf. The free alternatives list focuses on the popular, and in many cases, the most expensive fonts used by professional designers. That means you’ll have access to over 1,000 recommendations, all listed alphabetically for easy look-ups. Simply find the premium font you want, and you’ll find the closest free font available listed alongside it. In many cases, there are multiple suggestions to give you some agency.
  • Google Fonts is an excellent source of free fonts, but its own recommendations are weak. So the second section of the guide is dedicated to the ten best serif and sans-serif combinations on Google Fonts. The best serif and sans-serif combinations include visual examples, and explanations of why these typefaces complement each other, so you don’t find yourself designing in the dark. This section is excellent for anyone who’s unsure where to start with free fonts and needs to identify an effective pairing quickly.
  • As good as Google Fonts is, it’s not the only source of free fonts, and if you only look there, you’ll miss out on some real gems. That’s why section three of this guide introduces the 40 best free fonts that aren’t on Google Fonts. Each font listed is carefully presented to preview it at display and body sizes.
  • Lastly, to finish off this excellent ebook are the ten best free “hipster” fonts. You know the ones: they’re perfect for coffee shops, small-batch brewers, tattoo parlors, and anywhere Rockabilly is still in style.

All told, there are enough recommendations in this guide to last you an entire career. So no matter what you’re looking for, whether it’s a free version of a particular typographic voice or some fresh inspiration, you’ll find it in this essential ebook.

What’s more, you’ll receive lifetime updates for free. With new content added weekly, this ebook will be a source of knowledge and inspiration you return to again and again. Lifetime access means you can re-download the guide every time you have a project that needs free fonts. You’ll also get access to an exclusive section of Typewolf that showcases only free fonts, so you can see how free fonts can be used well.

Every good designer understands the value of high-quality typography, but not every project has the budget to allow you to use premium fonts from top type foundries. This guide helps you leap that hurdle by offering carefully selected, free alternatives. If you’re new to the world of typography, this helpful guide will give you some practical insight on how to locate free fonts for use in your design work.

This guide will save you hours trying to find the suitable typeface for your project, as well as introduce you to some excellent designs that you might not have considered.

You can download Typewolf’s Definitive Guide to Free Fonts today for the bargain price of $39. You could even gift it to the typophile in your life.

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How to Use AR in Brand Experiences

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AR (Augmented Reality) continues to build as one of the most exciting technology innovations to appear in recent years. More accessible than virtual reality experiences, since no specialist headset is required, AR has quickly emerged as a crucial tool for building unique experiences.

Although interest in AR as a tool for customer interaction and experience has been growing, demand has skyrocketed in recent years. In addition, since the pandemic of 2020, companies no longer have the same in-person opportunities available to create meaningful relationships with customers.

To ensure a client is fully invested in your brand today, you need to find a new way of building that emotional link. As an immersive, experience-led solution for brand building, AR can improve a company’s chance of earning brand loyalty. What’s more, around 71% of consumers say they would shop more often if AR technology were available.

The question is, how do you develop your own AR branded experiences?

Creating Branded Experiences in AR

For an augmented reality experience to be effective, you need more than just the right technology; you need a strategy for how you’re going to engage, empower, and support your target audience.

The best AR branded experiences aren’t just multi-dimensional advertisements; they’re tools intended to engage, inform, and entertain your audience in a new, highly immersive realm. Before you can begin to work on your AR app, you need to think about what kind of branded experience you want to develop. Here are some excellent examples to get you started.

AR Try-Before-You-Buy Interactions

Globally, ecommerce sales are growing at an astronomical pace. Going forward, there’s no question that the digital landscape will become the new platform for shopping and transactions. But, unfortunately, there are some limitations when it comes to shopping online.

While the right website developer or designer can create a stunning site packed with information about a product or service, there’s only so much that a webpage can do. Delivering a truly immersive user experience for your target audience involves replicating the kind of in-person experiences they would get in a digital format.

The best example of this is the “try-before-you-buy” AR app. Most commonly seen in the clothing and beauty industries, this app allows customers to use AR filters to see what everything from a new hair color to a shade of lipstick might look like on them. The experience is highly accessible and engaging because it builds on customers’ familiarity with filters and similar effects on social media channels like TikTok and Instagram.

A popular example of an AR try-before-you-buy experience comes from Sephora, with the “Virtual Artist” application. Originally installed within the Sephora app in 2016, the technology uses Modiface to scan and track the eyes and lips of the customer using a smartphone camera. After that, the system can overlay eye-shadows, lipsticks, and other products, to give the customer idea of what they might look like in real-life.

As AR applications become more mainstream, new solutions are emerging for companies concerned about things like privacy. Consumers who don’t want to load their image into a system for try-before-you-buy experiences can still access the benefits of AR with the right tools.

For instance, ASOS created the new “See My Fit” service in 2020 to help customers shop for clothing during the pandemic. The solution allows users to see what clothing will look like on a model with a similar body type to their own. This helps to show shoppers how products realistically look in similar bodies while reducing the risk of returns.

ASOS certainly saw the benefit of this innovation, with an increase in revenues of around 24% in the six months leading to the end of February 2021.

AR for Product Catalogs and Visualization

We all remember what it was like to flick through the glossy pages of a magazine or catalog for our favorite stores. Unfortunately, in today’s digital age, these paper brochures are far from the most efficient tool for shopping. We need a more digital experience that allows us to select products, see what they will look like, and add them to our virtual baskets.

One excellent example of how companies can use AR to improve the overall shopping and visualization experience for customers comes from Home Depot. The brand was one of the first to upgrade its user experience strategy with a new Project Color application in 2015. Although this app might seem a little outdated by today’s standards, it’s still an excellent insight into what companies can do to improve their customer’s brand experience.

The Home Depot app used AR to scan a room and implement the color a customer chose for their walls into that space, considering things like furniture, shadow, and lighting, to allow for a more realistic insight. The app has updated significantly over the years to become increasingly immersive.

Visualizing products in a real, contextual space is hugely beneficial for a customer’s purchasing experience and perception of a specific brand. If your customer sees buying the right product from you as simple and convenient, they’re more likely to stick with your organization long-term.

The product catalog and visualization approach to AR in brand development has grown increasingly popular in the last two years, perhaps driven by the demand for more online shopping opportunities. In 2020, Wayfair announced the release of an updated version of its “View in Room” app, which now uses LiDAR technology to provide enhanced utility when shopping for home products.

According to Wayfair, the LiDAR technology and “RealityKit” software give customers a more authentic and realistic view, so they can make better decisions about what they want to buy. According to Apple, customers are 11 times more likely to buy an item of furniture if they have seen how it looks in their home using AR.

Creating Unique Brand Experiences

AR is one of the technology innovations in our current landscape, helping blur the lines between digital worlds and reality. In a future defined by the rise of the metaverse, AR could have a significant impact on how we spend our time in a more virtual world.

Already, companies are taking advantage of this, with things like virtual pop-up shops and temporary experiences intended to differentiate their brands. For instance, Machine-A, a London-based concept store, is usually committed to showcasing contemporary fashion designs.

When it became apparent that London fashion week for 2020 would be virtual, Machine-A came up with a virtual boutique enabled by AR. By scanning a QR code embedded into billboards and posters across London, users could enter the boutique virtually from their phones and experience the designs themselves.

The concept created by Machine-A has opened the minds of countless business brand teams and marketers to new methods of increasing engagement and awareness among customers. In a world where you can’t necessarily interact with your top customers in person, providing them with a new and immersive experience can be a great way to generate loyalty.

The companies more willing to invest in innovative solutions like AR are also more likely to stand out as innovators in their field. Other companies have experimented with similar “pop-up” experiences and unique ways to capture audience attention. For example, Burberry placed a QR code in a Harrods store, which customers could scan to visit a branded experience, where an Elphis statue walked around in their surroundings through the lens of their smartphone camera.

It’s even possible to use AR experiences to attract the attention of new audience groups. For instance, the retail brand, Pull & Bear launched an AR game created with Facebook to help the company reach the 90% of Gen Z customers who identify as “gamers.”

Provide New Levels of Customer Support

As many of today’s businesses know, memorable branding isn’t just about having the right image or website; it’s also about providing the correct level of customer service and support. Most purchasing and brand loyalty decisions made today are based on customer experience.

Providing customers with unique experiences to improve their shopping journey is sure to make your company stand out in the new digital age. But it’s also possible to go even further with AR in your brand CX strategy too.

Amazon Salon, for instance, the first bricks-and-mortar hair salon created by Amazon, was partially established to test new technology. The “point and learn” service, for example, allowed customers to point a product they were interested in on a display or shelf and immediately access educational content. Users could also scan QR codes to visit the product page on the QR site.

This helps customers immediately get to the product they want to buy without relying on input from human services agents. In a similar vein, AR could be an excellent way to onboard a customer, learning how to use a new product for the first time.

Imagine having a user’s manual your customer can enjoy scanning through, thanks to AR technology. All your customer needs to do is scan the QR code on the back of a product, and they can see the item they need to build or install coming to life in front of them. This reduces the risk of customers having to call for help from tech support and means clients can see the value in their purchases a lot faster.

Companies can embrace AR as a virtual learning experience, helping users collect information and learn how to do things through an immersive first-hand experience. This kind of immersive technology could help to make any brand stand out as more user-experience-focused. Even car companies could essentially provide their customers with a complete virtual HUD showing them how each button and dial on their dashboard works.

Upgrade Website Design

Perhaps the most common way companies will be using AR to create branded experiences today is by updating their website. You’ve probably already seen examples of AR being used in a host of retail sites, with new experiences designed specifically for the age of augmented reality.

360-degree images, for instance, allow customers to essentially “look around” a product, and see it from different angles, just like they would if they were looking at the item in-store. We can see an excellent example of this on the BMW build-your-own web page, where vehicle browsers can see their vehicles from every angle.

The 360-degree product viewing experience lets you check everything from the side molding to the sculpted edges in perfect detail.  

QR codes and app downloads can also allow customers to take their AR experience even further, looking at things like what life would be like behind the wheel of one of these virtually augmented vehicles.

As AR becomes more commonplace and the tools available for designers in this arena continue to expand, there will be even more opportunities available to bring AR into the website experience. Even essential website upgrades today might include allowing customers to upload pictures of themselves or their homes, then using augmented reality technology to implement parts of a product catalog into the space.

AR Virtual Events

Finally, when it comes to exploring all the unique ways you can build a better brand experience and excellent customer relationships with AR, it’s worth looking at the event space. The event landscape has struggled significantly over the last couple of years. The pandemic forced most live events to be canceled, and although the post-pandemic era holds new hope for upcoming in-person experiences, the landscape will be very different.

Going forward, most companies plan to avoid a complete shift back to in-person events by creating “hybrid” experiences and augmented reality events instead. Augmented and virtual reality tools allow customers to step into an event arena from wherever they are.

For instance, the Pot Noodle Unilever brand hosted a virtual alternative careers fair in AR, where people could use their phones to navigate through a range of graduate employer booths. The unique career fair experience was designed to replace the more common in-person interactions graduates might have as they approached the end of their education.

The custom-developed 3D booths featured a range of different employers, and students could tap on the booth screen they were interested in to see a video from each employer. As an added bonus, the connection to the Pot Noodle AR careers fair website meant that students could also instantly apply for any of the jobs they were interested in.

Similar events could help brands recreate some of the meaningful experiential experiences that their customers have been missing out on in the last couple of years. They could also act as a valuable tool for bringing together people in a hybrid event, where someone visiting an in-person demo table could scan a QR code to send virtual demonstrations of a product back to their team.

This would reduce the number of people who needed to be present in an event environment at any given time, reducing the risk of health issues.

Bringing Brands to Life with AR

In the new consumer landscape, brand relationships are more important than ever. As a result, customers are making more careful choices about who they purchase from, based on their understanding of that company’s values and differentiators.

Now that you won’t always have an opportunity to interact with customers in-person to earn their trust, AR could be the solution for a lot of companies in search of new engagement tools. All you need to do is figure out how you’ll leverage all the benefits AR can offer.

Will you be creating an app, building a new website with enhanced 360-degree photos, or designing in-person experiences? Hopefully, these examples have inspired you to start exploring your options.

 

Featured image via Unsplash.

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Is it Time to Transition to JAMStack?

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Jamstack (JAMstack), is one of the most popular (and rapidly growing) tools for app and website creation. A unique ecosystem of functionality, Jamstack promises developers the support they need to create powerful websites and progressive applications. 

For a while, Jamstack was mostly written off as just another buzzword in the developer space. However, today, it’s growing to become a powerful investment for many business leaders. Even big companies are getting involved, like Cloudflare, with Cloudflare pages, and Microsoft with Azure Static Web Apps. Elsewhere, we’ve seen brands like Shopify, PayPal, and Nike getting involved too.

So, what exactly is Jamstack, and is it time you transitioned over? Let’s find out…

What is Jamstack?

Jamstack, otherwise known as “JAMstack,” is the name of a developer ecosystem made up of JavaScript, APIs, and Markup (hence: JAM). The solution is a web development architecture allowing developers to access static website benefits, such as higher security and better performance, while still unlocking dynamic database-oriented CMS.

The Jamstack solution allows companies and developers to build a dynamic website where real assets are pre-rendered static files in a CDN. The dynamic environment runs on JavaScript client-side, through serverless functions. 

For a better insight, let’s compare Jamstack to the LAMP stack development strategy, which originated from the four open-source components many developers used to build sites: Linux, Apache HTTP, MySQL, and PHP.

With LAMP, each user request for a page forces the server to query a database — unless the page is cached — and combine the result with page markup data and plugins. Jamstack websites serve pre-built optimized assets and markup solutions quickly because the files are already compiled on a CDN. There’s no need to query the database. 

Jamstack workflows dramatically reduce cumbersome issues with development and excess maintenance, making them highly appealing to developers. 

What Are the Benefits of Jamstack?

Jamstack won’t be the ideal development tool for everyone, but it has a lot of benefits to offer. By fetching HTML from a CDN, the system doesn’t have to wait for HTML to be combined and returned to clients. The solution also provides an improved developer experience with static methods. 

Using Jamstack, developers can build fantastic static files ready to serve by request, hosted on a global CDN. Some of the biggest benefits of Jamstack include:

  • Performance: Because you’re serving pre-built static files from a CDN directly, you’ll achieve much faster loading times, unmatched by typical server-side rendering options. Because you’re serving static files, you’re also better equipped to handle any traffic spikes you might encounter, with minimal slowdown.
  • User experience: Better website performance significantly improves user experience and website traffic, as well as SEO efforts. User experience has always been a critical factor in ensuring the success of a website, and it’s essential to keeping your customers around for as long as possible. Websites optimized for performance will always delight users. 
  • Security: With Jamstack, there are no servers or databases to worry about. You use third-party solutions to handle these issues for you. The architecture of Jamstack means the back and front end of your development processes are decoupled, and you can rely on APIs to run server-side processes easily. Jamstack also comes with security benefits other approaches can lack. Clear separation of services is essential here. 
  • Hosting and scaling: Scaling and hosting can often be problematic in the development world, but because you’re serving files from a CDN, you’re less likely to encounter issues. CDNs are almost infinitely scalable, so you get excellent extensibility built into your development environment. CDN hosting for static files is also cheaper than traditional hosting, so you can keep costs low. 
  • Maintenance: Jamstack makes it easy to push your front end to the edge rather than managing infrastructure directly. Ditching plugins, databases, and other hosting services can help you to save more time and money on a significant scale. 
  • Developer experience: From a developer perspective, there are tons of benefits from Jamstack. You get the ease of a Github, CI/CD, CDN flow, and auto previews with simple rollback to reduce the need for backups. Local developer environments and the ability to run and debug cloud functions locally are all fantastic.

Does Jamstack Have any Limitations?

In a lot of ways, Jamstack is an innovative and revolutionary solution for development. It can help you to create a far more engaging website and present your company in an incredible way. Of course, that doesn’t mean there are no limitations to be aware of. 

Jamstack is developer-friendly, for instance, but it’s not beginner-friendly. You will need at least some knowledge of web development to start unlocking the benefits. You’ll need to understand things like Vue or React, but you should develop a tool anyone can use with a bit of work.

There’s also a handful of things you can’t pre-generate, like user-specific and real-time data. So, this means you may not be able to use Jamstack effectively on projects requiring these kinds of data. Building an analytics dashboard, for instance, probably isn’t a good idea with Jamstack. Other issues for some developers may include:

  • API complexity: It can be overwhelming to try and find the right solution for your needs among so many different options. Of course, this could also be something you’d say about the WordPress ecosystem and its huge variety of plugins. An API usually won’t break your production website, at least. 
  • Long building processes: If you have a large number of pages, there’s more likely to be an extensive building process to think about. Whenever you make a change to a single page, even a little one, you’ll need to rebuild your entire website. This is a problem if you run into a website with thousands of pages. There are solutions to this problem available, however.
  • Handling dynamics: Going with Jamstack doesn’t mean abandoning your backend. An important part of the approach is accessing serverless functions, which are becoming more effective over time. These serverless functions can also be executed on the edge. The backend parts of your website will require regular maintenance as they scale.

Best Jamstack Tools to Check Out

Now you know the basics of Jamstack, let’s look at some of the tools you can use to design an incredible website or application within the Jamstack environment. 

The Git Tool Landscape

There are tons of tools within the Git ecosystem common among Jamstack developers. Starting with Git itself. Git represents a powerful free, and open-sourced distributed version control system. With this solution, companies can handle everything from small to enterprise-level projects with efficiency and speed. The solution is extremely easy to use and learn, and outclasses a range of tools like Perforce, ClearCase and Subversion. 

GitHub Pages and GitLab pages are two hosting services for Git repositories with built-in services to host static pages from out of your codebase. This makes the two solutions fantastic for when you’re building a Jamstack website. You can access the functionality for free too. 

GitLab gives you a comprehensive DevOps platform to work with, where you can enjoy a comprehensive CI/CD toolchain out of the box. The comprehensive solution, delivered as a single application, changes the way security, development, and Ops teams integrate and collaborate. Gitlab helps to accelerate software delivery on a massive scale.

AWS Amplify

AWS Amplify, created by Amazon Web Services, is a development platform packed full of useful features for people in the Jamstack environment. The Amplify offering aims to reduce the complexities associated with Amazon Web Services for mobile and web deployment. You get 12 months of hosting for free with new accounts, and you get Storage with Amplify too. 

The Amazon Amplify solution dramatically improves the regular AWS workflow, especially if you’re just a novice user. There’s a huge documentation hub to help you too, which is way more convenient than Amazon’s usual documentation solutions. Amplify is still accessed from a somewhat bloated console, however. 

With AWS Amplify, companies can access features like a comprehensive data store to sync data between the cloud and websites. There’s also easy-to-use interface access across all different categories of cloud operations. The service works well with a range of JavaScript central tools. 

Netlify

Netlify is a pioneering solution in the Jamstack environment, allowing users to go dynamic with their websites and applications on their own terms. You can access a range of add-ons and integration, access your favorite tools, and make your own. The flexible environment enables developers to run websites on a multi-cloud infrastructure designed for speed and scale automation. 

Built to be entirely secure from the ground up, Netlify makes it easy to build a site that’s custom-made for performance and deployed directly. You don’t need to worry about managing, scaling and patching web services, which means you can more quickly implement your Jamstack architecture. 

Unlike other large legacy apps, Jamstack projects are neatly separate from your front-end pages and UI from the backend databases and apps with Netlify. Using this service, the entire front-end can be pre-built with highly optimized static assets and pages, and developers can deliver new web projects faster than ever before.

Next.JS

Inspired by the functionality of PHP, Next.JS is a solution for pre-rendered JavaScript modules. The solution allows developers to easily export the components of their apps and perform individual tests to determine how each element works. You can also access a wide range of components and modules from NPM. The Next offering allows developers to save time, removing the need to use webpack bundles and transform with compilers. 

The full solution is extremely intuitive, ensuring developers can create solutions quickly. What’s more, the technology you build will allow you to load only the bundle needed from your JavaScript workflow, rather than all the JavaScript at once. Pre-fetching, one of the features of Next.JS, also picks up where standard code-splitting leaves off, allowing for optimized bundles of code to load seamlessly. 

Next.JS also supports hot-module replacement. This means instead of reloading an entire application when you change the code, you only recreate the modules you’ve altered.

Angular

Probably the most widely-recognized of all the JavaScript frameworks, Angular, designed by Google engineers, appeared first in 2012, offering developers a new way to create dynamic pages. Before this technology, there were other opportunities for creating dynamic pages, but they were nowhere near as convenient or speedy. 

Angular is probably one of the most essential tools companies can use when building a Jamstack website or environment. The front-end web development tool attracts developers from all over the world. Every version is packed with features and constantly upgraded to ensure you can generate the best results. 

Angular extends HTML file functionality with powerful directives, and it requires very little effort to enable these directives too. All you do is add the ng- prefix to your HTML attributes and you’re ready to go. Angular also allows developers to create widgets leveraging editable data with two-way binding. This means developers don’t have to write code that syncs constantly between the model and view. 

With Angular, developers also get access to things like virtual scrolling, which can help with displaying large lists of elements performantly, rendering on the items that fit on the screen to reduce loading times. 

React

Another must-have tool in the JavaScript world for Jamstack, the React solution was launched first in 2013, and has won thousands of customers across the globe thanks to fantastic functionality. Today, the full landscape is maintained by Facebook, along with all the members of the standard developer community. The solution is used by some of the biggest giants in the tech industry, like Netflix, PayPal, and Apple. 

React is a true pioneer in the Jamstack ecosystem, with its sensational approach to simple and straightforward solutions for JavaScript management. You’ll be able to access batched and virtual DOM updates, which makes it easier to unlock components quickly, and write your components the way you see them. There’s also the added benefit that React is compatible with a lot of tools. 

You can build a comprehensive app or website with the help of React, and you’ll have no trouble accessing some of the top features, particularly with plenty of support available from the React community. 

Gatsby

Created from the ground up to improve user experience on a comprehensive level, Gatsby is a static site generator with heavy focus on things like SEO, performance, and accessibility. The solution offers plenty of out-of-the-box features to help developers deliver the most immersive solution for their users, without unnecessary complexity. 

Gatsby users pre-configuration to develop static websites giving developers faster loading pages, stronger code splitting, and server-side rendering. You can also access features like data prefetching, asset optimization, and quick image loading. Gatsby boasts excellent documentation and starter packs to help you get your site up and running more quickly.

The GraphQL data layer of Gatsby also means the system can collect your data from anywhere, including your CMS, JSON, Markdown, and APIs. More than just your standard site generator, this is a tool built specifically with performance in mind. 

Agility CMS

Developing an effective Jamstack website means having access to the right CMS technology. Agility CMS wasn’t the first CMS solution to support Jamstack, but it is one of the better-known options. As one of the first headless CMS solutions to hit the market, the company has quickly captured the attention of a huge range of developers worldwide.

Agility CMS is a Jamstack pioneer, capable of helping developers to build a foundation for any online ecosystem. The technology is an API-first CMS with support for REST APIs, so developers can connect all the third-party apps and front-end frameworks they like.

The technology also gives developers the freedom to code their solutions their way. You don’t have to follow a specific set of guidelines for how content is created, but templates are available to fast-track development. Agility CMS also hosts and abstracts your database, so you don’t have to worry about connection strings, backups, and maintenance. 

With a strong content architecture to help companies manage digital content and a partnership with Gatsby, Agility is ideal for Jamstack development strategies. 

Building Your Jamstack Website

The Jamstack solution is more than just a buzzword in today’s development world. This unique approach to building incredible development experiences delivers an excellent advantage to both developers and their end-users. Fast, scalable, and full of solutions for customization, Jamstack is a powerful way to bring websites to life with simplicity and speed. 

Every day, more companies take advantage of the Jamstack environment, and we’re constantly seeing a wide selection of new tools, APIs and offerings emerging to help enhance the Jamstack landscape too. This environment is definitely worth consideration for any developer looking to significantly speed up their development strategy.

 

Featured image via Pexels.

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Protect Your Design Clients From These 6 Easy Mistakes

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As a web designer, you’re responsible for a lot of things. Your client is relying on you to ensure that their website is user-friendly, accessible, eye-catching, and even good enough on the back-end to capture the attention of the search engines. 

However, what many business leaders and clients don’t realize is that they also have a part to play in ensuring that they get the right results from their site; there’s more to the client and contractor relationship than an exchange of funds. 

Today, we’re going to examine some of the most common mistakes that clients make when they begin working with a website designer for the first time. After all, when a client makes a mistake, it’s up to you to show them how to get back on track. 

Client Mistake 1: Providing Minimal Insight

Creativity, for the most part, is the responsibility of the designer in any web-building project. You know best what you can do for a client. 

When you’re discussing an upcoming project with a business owner, you can walk them through concepts like dark mode design or strategies for digital accessibility. However, you’re still reliant on your client to let you know if there’s anything specific they need. 

An insufficient brief in a web design project usually means that you waste time on a project because you have to go back and forth multiple times, making updates and edits. Getting a brief ironed out properly from day one can reduce misunderstandings and mistakes. 

To get your client started, ask them to share some details like:

  • Who’s the target audience? Do they have a user persona they can share?
  • What specific features does the site need? Landing pages, forms, widgets, etc.?
  • Competitor sites they like: What do they appreciate about those designs?
  • Brand colors and assets: What kind of hues and shades should you use?
  • Technical feature requirements: Does the site need to have its own app, integrate with APIs, or have a checkout solution, for instance?

Client Mistake 2: Underestimating The Workload

Perhaps one of the most common mistakes that clients make when seeking help from a designer is that they have no idea how much work it will take to create the kind of site they want. If they haven’t provided a great brief in the first place, they might not have had a chance to see all the work they’re asking for written down. Walking your client through the brief process can help here. 

On the other hand, if your client has already provided a brief, along with an unrealistic deadline for completion, you might need to have a discussion with them about what you need to do. Walking your client through some of the processes involved in creating their website could give them an insight into how long it will realistically take to bring their ideas to life. 

Additionally, ensuring that your customers fully understand the amount of work you’re taking on could also mean that they can better grasp why you’re charging a certain price for your services. That brings us neatly to the next mistake…

Client Mistake 3: Not Having The Right Budget

Pricing your design services can be a complicated process for web designers. You need to make sure that you’re charging enough to cover the cost of things like essential software and hardware for your company. At the same time, with so many other designers out there, you also need to ensure that your costs are competitive. 

After you’ve gone through the hard work of figuring out what your pricing structure should be, you also need to be capable of justifying that expense to your client. It’s common for many customers to go into their work with a web designer expecting that they’ll be able to get an entire website, blog, and app for less than a couple of hundred dollars. 

Make sure that your client is aware of your pricing immediately to avoid any confusion. If possible, have a pricing page on your website or portfolio which highlights the cost of different packages and precisely what your clients are going to get. 

If your customers can see the value in your services and even equate to an hourly workload or skillset, they might be better equipped to set the proper budget. 

Client Mistake 4: Making Too Many Technology Decisions

You’ll find that you work with many different types of client during your time as a web designer. Sometimes, you’ll have people who come to you not really knowing what they want or need. This means that you may need to spend some time speaking to them about their expectations and discussing what’s possible. 

On the other hand, there’s always a chance that you could work with a client who thinks that they should be making all of the decisions themselves. While it’s true that your client should have some control over things like the style of their website and what features it has, it’s up to you to make technical decisions like what kind of tools you’re going to use. 

If your client tries to dictate everything you do and how you’re going to do it, this could make it difficult for you to deliver your best work. Explain your processes to your customer in advance and find out why they want you to use specific technology. 

For instance, if your client wants to use a specific kind of website builder because they’ve heard it’s “the best,” you can explain what you like most about the product you’re already using. 

Client Mistake 5: Being Too Attached To An Idea

This is a problem that happens in a lot of creative industries. A client goes out and finds something that they like on another website. It might be an attractive landing page or a specific checkout process. They’re so excited by what they see there that they refuse to compromise on that idea when working with their designer – even if the concept isn’t suitable. 

For instance, your client might come to you wanting a website that’s full of dynamic animations and videos. However, if they only have a limited amount of bandwidth from their hosting provider, this could mean that they end up with a slow site that aggravates their customers. 

The best thing you can do when this happens is to present the issue to your client in a way that they can understand. For instance, if you’re worried something will slow down their website, talk to them about how speed is essential to good customer experience. You could even share some page speed stats like: if a page takes more than 3 seconds to load, over half of all visitors will abandon it. 

Seeing the stats for themselves could mean that your clients are more likely to change their minds. 

Client Mistake 6: Working With The Wrong Designer

Finally, one of the biggest mistakes any client can make is working with the wrong website designer. There are a lot of professionals out there, each with their unique skills to offer in things like UX design, ecommerce page creation, and so much more. However, it’s not always easy to know what you need as a business owner getting online for the first time. 

The good news for web design clients is that there’s a lot of information out there that you can use to get informed fast. The bad news for designers is that this means you’re going to need to work at keeping your skills on the cutting edge if you want to attract the widest selection of customers. 

To ensure that you’re more likely to be the right designer for your customers, stay up to date with the latest web design standards, and check out what’s trending in your industry. Webinars, articles, and even TED talks can be an excellent way to brush up your knowledge and make your portfolio much more appealing. 

Strengthen Your Client/Designer Relationships 

Succeeding as a web designer isn’t just about building a robust portfolio full of excellent websites where you can showcase your skills. While it’s true that you need to stay on the cutting edge with your design talents, you also need to make sure that you can create positive relationships with every client that comes to you. 

Like designers, clients can make mistakes too, but not knowing what they want, trying to take too much control, or simply failing to understand the scope of a product. Rather than letting those mistakes hold you back, prove your mettle as a designer by helping your clients navigate these issues. The result will be more streamlined project experiences, happier customers, and better reviews for your company. 

 

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How To Leverage Social Proof Successfully

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Customer reviews are incredibly valuable to your company. Around 95% of customers say they read reviews before they make a purchase. Another 72% say that they won’t even consider buying your items until they’ve read the reviews associated with your business or product. 

No matter how good your marketing and promotion strategies might be, your audience will always turn to other customers for a credible insight into what buying from your brand is really like. That’s why it’s so important to leverage as much social proof as you can.

Unfortunately, gathering reviews and displaying them correctly on your website can be challenging.

In this article, we’re going to look at what you can do to make your reviews stand out when you’re ready to display them online. 

The Different Kinds of Review

Before we get into looking at all the different ways you can effectively display your reviews on your website, let’s get the basics out of the way. 

There’s more than one type of review. Some are simply comments left on the bottom of your product pages by customers that were impressed by whatever you sold. Other reviews are available in the form of videos or badges. When you want your website to look as credible as possible, the best thing you can do is decide which types of reviews will have the most impact. 

Ideally, you’ll want a combination of different review types to add depth to your site. Putting various kinds of reviews on your website increases your credibility while also boosting your SEO. 

Here are your main options:

The Testimonial

Testimonials are one of the most common types of review. Essentially, these are the messages shared by your customers that highlight the things they liked and didn’t like about your product. Testimonials often include a picture of the person leaving the message, and their name, to give them a greater sense of authenticity. You might also include a link to a website or case study with a testimonial to give it more depth. 

Most testimonials go at the bottom of pages. You can showcase these reviews on your home page to start generating credibility as soon as someone interacts with your brand. Alternatively, you could allow users to place their reviews on product pages. Here’s an example of what a testimonial might look like from ducttapemarketing.com:

Review Badges and Widgets

If your customers tend to leave reviews about your company on other sites, like Angie’s List or Yelp, then you can add a widget or badge to your website that makes it easier for other customers to find them. Sometimes, you’ll just include a small button on the bottom of a website pay that says, “find us on Yelp.” Other times, you can add your star rating too.

Some review sites will also give you the option to showcase the actual reviews in a widget that frequently updates with new messages. 

If you’re only showing reviews from one third-party site on your website, it’s best to focus on Google reviews, as it’s one of the most recognizable options. 

Provided that you’re using them correctly, badges and review widgets shouldn’t slow your website down too much, and many can be customized to suit the style of your site too. However, it’s essential to ensure that you don’t add too many widgets to your site if you want to avoid performance issues. 

Case Studies

Case studies go beyond the basics of the standard review and provide potential leads with a tremendous amount of information about how you’ve previously interacted with other companies. With a case study, you’ll often create a structured document that demonstrates a customer’s problem and your strategies to overcome those issues. 

Case studies often exist on their own pages, so you can go in-depth with sharing valuable information. For example, you’ll include an overview that introduces the customer you worked with and details on the outcomes you achieved together. 

Although it’s much harder to interview customers for complete case studies and get all the statistics and numbers that make these reviews appealing, it’s often worth the effort. Particularly if you’re running a B2B company, case studies demonstrate the effort you go through to support your customers. They also act as proof of your success and set valuable expectations for customers. Here’s an example of a case study page by Fabrikbrands.com:

The Rating

If you’re just posting basic five-star ratings on your website or asking your customers to give you a number between one and ten for how positively they’d rate your service, then you can use a few handy automation tools to create one of these visuals. 

All you need to do is add a little basic CSS to your website or use a star rating widget that automatically calculates your average score based on all of the reviews that you collect from customers. 

Just make sure that your star ratings are positive not just on your website but on other review sites too. For instance, if you give yourself five stars by adjusting the CSS and then get three stars from Yell, customers will begin questioning your authenticity. 

Notably, while star ratings grab customer attention, they are a little basic if you’re trying to convert people and convince them to buy an expensive product. Most customers will often need more information than a basic star rating can provide. 

How to Display Reviews on Your Website

Now that you know what kind of reviews customers can leave about your product or brand, you can start exploring ways to display them on your website. 

You could decide to let your reviews show up on other third-party sites and leave it at that. For instance, if you’re a hotel manager, you may know that your customers are already leaving reviews on Booking.com and TripAdvisor. However, leaving your audience to seek your reviews out for themselves means that they spend less time where you want them – on your website. 

There’s also a risk that failing to add reviews to your site will make you look less credible. If you don’t own your rating or score, customers might wonder what you have to hide. 

Fortunately, we’ve got some great options to help you get started.

1. Create a Testimonials Page

The first and perhaps most accessible option for showcasing your reviews and testimonials is to design a page where your customers can easily find all the information they need about your brand. Having a dedicated testimonials page can be a great way to demonstrate transparency as a brand and show your customers that you’re not hiding anything. 

You could even add a form at the bottom of your testimonials page that allows other customers to leave their reviews and information. Just make sure that you have a CAPTCHA or another security measure in place to prevent people from spamming your site. 

It makes sense to showcase some of your most positive reviews at the top of your page, so your customers see those first. However, it could also be a good idea to showcase some negative reviews alongside them. That’s because customers generally expect to see at least some negativity associated with your brand. If all your reviews are positive, they might assume that you’re hiding something.

When displaying your negative reviews, make sure you also show that you’ve responded to them and are working hard to address any issues. You can even publish the “thank you” you get from an unhappy customer after rectifying the problem. 

2. Show Reviews in Your Website Header

The great thing about using reviews and testimonials on your website is that if you have a little coding knowledge and the correct information, you can display them wherever you choose. Most companies leave the reviews at the bottom of the website, but this could mean you’re missing out on an excellent opportunity to connect with your audience as soon as they visit you. 

Having a positive review highlighted at the top of your page could immediately boost your credibility and give your audience a reason to keep reading. Remember that a picture of the person sharing the review and their name can make them look a lot more credible when you’re trying to build trust. 

3. Add Some Reviews to Your About Us Page

It’s best not to hide your reviews somewhere your customers will have to search for them, but that doesn’t mean that you can’t scatter a few testimonials around other pages. A great way to give more credibility to your brand and your website is to create a sidebar on your “About Us” page or just showcase a handful of reviews underneath the description of your business. 

Suppose you don’t want to show customer testimonials on your About Us page. In that case, you could always show different kinds of reviews, like badges that show your certification with certain industry bodies or awards and recognition you’ve received.

Showing that you’re connected with major industry groups and that you’ve been recognized in your sector is a kind of review in itself. It indicates that other people have already assessed your business and see you in a positive light. 

Every review doesn’t necessarily have to come from your customers. Any business or person who can give more credibility to your business deserves some representation too!

4. Embed a Carousel on Your Site

As your business begins to grow, the number of regular reviews and testimonials you get from happy customers should start to skyrocket too. You might even get to a point where you’re not sure how to fit all the reviews you want to showcase onto the same page of your website. If you already have a dedicated “reviews” page where people can go to get more insights into your growing collection of social proof, try a carousel. 

Carousels are a great and dynamic way to showcase customer reviews while getting your audience more involved with your website. Give them a button they can click so that they can browse through a broader range of reviews after they’ve seen the ones that show up straight away on your carousel. It’s also worth including a link nearby the carousel widget that the user can click to visit your review page or your company’s page on a dedicated review website. 

If you want to go beyond putting carousels on your home page, remember that you can add them to your product pages and menus too. Online reviews impact around 67.7% of purchasing decisions, so it makes sense to put them somewhere your customers will see them when they’re figuring out whether or not they should hit the buy button. 

5. Add Reviews to Your Social Media Ads

Reviews can be an excellent way to add an extra spark to your advertisements elsewhere in the digital landscape. Telling your audience on Facebook that you have the best steaks in the country is great – but it’s not going to make a significant impact on most of them. That’s because every business claims to be the best. Most of your clients expect you to speak well of yourself. 

However, if you can combine an attractive image on social media with a quoted review from one of your happy customers, your ads will make more of an impact. You can include the quote from your customer in the text above your Facebook ad or create an image to display it instead.

Remember to add any hashtags and extra information that might make your ad more appealing and share it as often as you can with the right audience. Targeting your audience carefully towards people who are in the “consideration” stage of the buyer journey may help you to get more conversions. 

While customers usually scroll past dozens of social media ads every day, a genuine statement from a real person still shakes up the status quo and grabs attention. Include a button below the ad so your customer can learn more about the product the customer is talking about. 

6. Link to Reviews in Email Signatures

Finally, social media ads aren’t the only way to bring attention to your reviews outside of your website. If you want to get more external customers to go and check out your products or rediscover what your business is all about, you can add review links to your email signature too. These links can go directly to the case study or review pages on your website, reminding customers what it is that makes your service or product special. Alternatively, you can get dedicated signatures for your email that link to specific review sites too. 

Showing your clients how many ratings you have on Yelp or how many stars your products have earned with Google Reviews gives every message you send a lot more credibility. Most email marketing software solutions make it relatively easy to add information like this to the footer of your email.

Remember, your signature shouldn’t take up too much space in your email, so don’t add any specific reviews from customers. A star rating and a link back to a page where consumers can get more information will spruce up your content without weighing down your emails. 

Show Off Your Social Proof

Successfully collecting positive reviews that show your prospects how much customers love your company can be challenging enough. However, that’s just the first piece of the puzzle. Once you’ve got all those great reviews, you also need to show them off in the most effective way. From dedicated pages on your website to scrolling carousels and Facebook ads, there are a million ways to prove your credibility to your customers with testimonials.

 

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7 UX Principles to Boost SERPs

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User experience is one of the most important principles of web design. There’s no doubt that you focus on UX with every page you design on the web, whether it’s a portfolio, a profile page, or an entire website. 

Unfortunately, what many experts forget is that UX doesn’t just apply to digital pages. That means that you need to discover the right UX strategies for everything from your website homepages to your email marketing messages and even your listings on Google. 

Today, we’re going to explore ways you can apply UX principles to your client’s image on search engines. 

Why Your Search Engine Listing Matters

Let’s start with the basics…

89% of customers start their purchasing process with a search engine. 

That means that whether you’re creating a portfolio to sell your services or building a website for a client, the first connection a customer has with your design isn’t on the homepage.

Developers and designers know that first impressions count when it comes to succeeding online. However, they assume that those first impressions happen on a social media channel, a landing page, or a home page. 

The truth is that most of the time, you’re driving a specific experience for an end-user before you even realize it. Before you can wow an audience with a beautiful site design or a fantastic CTA offer, you need to convince them to click on your Google link.

Just as UX on a website is all about giving your audience what they need in an informed and strategic manner, UX in search engine results works the same way. 

How to Make Your Search Listing Stand Out with UX

So, how do you begin to apply the principles of UX to your Google Search results?

It’s much easier than you’d think. 

Step 1: Show Immediate Value 

Delivering an excellent experience on a website often means providing end-users with the information they need as quickly as possible. Imagine designing a landing page; you wouldn’t want your audience to scroll forever to find what they need. Instead, you’d make sure that the value of the page was immediately apparent. 

When creating an image for your search engine listing, you’ll need to take the same approach. This often means thinking carefully about two things:

  • Your headline
  • Your meta description

Around 8 out of 10 users say that they’ll click a title if it’s compelling. That means that before you do anything else to improve your SEO strategy, you need to make sure that the title of your web page is going to grab the audience’s attention. 

The best titles deliver instant value.

Immediately, these titles tell the audience exactly what they’re going to get when they click onto the page. The promise drives action, while clarity highlights the informed nature of the brand. 

The great thing about using an excellent title for a page is that it doesn’t matter where you’re ranked on the search results. Whether you’re number 2 or number 5, your customers will click if they find something they want. 

It’s just like using a CTA on a landing page. Make sure your titles are:

  • Informative: Show your audience value immediately
  • Optimized for mobile: Remember, your audience might not see your full title on some screens. That means that you need to make the initial words count.
  • Easy to read: Keep it short, simple, and straightforward. Speak the end-user’s language

Step 2: Build Trust with Your URLs

Trust factors are another essential part of good UX. 

When designing a website for a new brand, you know that it’s your job to make visitors feel at ease. Even in today’s digital world, many customers won’t feel comfortable giving their money or details to a new company. 

Within the website that you design, you can implement things like trust symbols, reviews, and testimonials to enhance brand credibility. In the search engines, it all starts with your URL. 

Search-friendly URLs that highlight the nature of the page will put your audience’s mind at ease. When they click on a page about “What is SEO” in the SERPs, they want to see an URL that matches, not a bunch of numbers and symbols

Use search-friendly permalink structures to make your listing seem more authoritative. This will increase the chances of your customer clicking through to a page and make them more likely to share the link with friends. 

Once you decide on a link structure, make sure that it stays consistent throughout the entire site. If a link doesn’t appear to match the rest of the URLs that your audience sees for your website, they may think they’re on the wrong page. That increases your bounce rate. 

Step 3: Be Informative with Your Meta Description

To deliver excellent UX on a website, you ensure that your visitor can find all the answers to their most pressing questions as quickly as possible. This includes providing the right information on each page and using the correct navigational structure to support a visitor’s journey. 

In the SERPs, you can deliver that same informative experience with a meta description. Although meta descriptions often get ignored, they can provide a lot of value and help you or your client make the right first impression. 

To master your meta descriptions:

  • Use the full 160 characters: Make the most of your meta description by providing as much useful information as you can within that small space. 
  • Include a CTA: Just as CTAs help guide customers through the pages on a website, they can assist with pulling in clicks on the SERPs. A call to action like “read about the” or “click here” makes sense when you’re boosting your search image. 
  • Focus on value: Concentrate on providing your customers with an insight into what’s in it for them if they click on your listing.

Don’t forget that adding keywords to your meta description is often helpful too. Keywords will boost your chances of a higher ranking, but they’ll also show your audience that they’re looking at the right result. 

Step 4: Draw the Eye with Rich Snippets

You’ve probably noticed that the search engine result pages have changed quite a bit in the last couple of years. As Google strives to make results more relevant and informative, we’ve seen the rise of things like rich snippets. Rich snippets are excellent for telling your audience where to look. 

On a website, you would use design elements, like contrasting colors and animation, to pull your audience’s attention to a specific space. In search engines, rich snippets can drive the same outcomes. The difference is that instead of telling a visitor what to do next on a page, you’re telling them to click on your site, not a competitor’s. 

When Google introduced rich snippets, it wanted to provide administrators with a way of showcasing their best content. Rich snippets are most commonly used today on product and contact pages because they can show off reviews. 

Install a rich snippet plugin into your site if you’re a WordPress user or your client is. When you enter the content that you need into the website, use the drop-down menu in your Rich snippet tool to configure the snippet.

Ideally, you’ll want to aim for the full, rich snippet if you want to stand out at the top of the search results. Most featured snippets have both text and an image. You need to access both of these by writing great content and combining it with a relevant image. 

Step 5: Provide Diversity (Take Up More of the Results)

As a website designer or developer, you’ll know that different people will often be drawn to different things. Some of your visitors might immediately see a set of bullet-points and use them to search for the answer to their question. Other visitors will want pictures or videos to guide them. So, how do you deliver that kind of diversity in the SERPS?

The easiest option is to aim to take up more of the search result pages. Google now delivers a bunch of different ways for customers to get the answers they crave. When you search for “How to use Google my Business” on Google, you’ll see links to blogs, as well as a list of YouTube Videos and the “People Also Ask” section. 

Making sure that you or a client has different content rankings for the same keywords can significantly improve any customer’s experience on the search engines. Often, the process of spreading your image out across the SERPs is as simple as creating some different kinds of content. 

To access the benefits of video, ask your client to create YouTube videos for some of their most commonly asked questions or most covered topics. If you’re helping with SEO marketing for your client, then make sure they have an FAQ page or a way of answering questions quickly and concisely on articles, so they’re more likely to appear in “People Also Ask”.

Step 6: Add Authority with Google My Business

Speaking of Google My Business, that’s another excellent tool for improving UX in the search results. It allows business owners to manage how information appears in the search results. 

With this service, you can manage a company’s position on Google maps, the Knowledge Graph, and any online reviews. Establishing a company’s location is one of the most important things you can do to help audiences find a business quickly. Remember, half of the customers that do a local search on a smartphone end up visiting the store within the same day. 

Start by setting up the Google Business listing for yourself or your client. All you need to do is hit the “Start Now” button and fill out every relevant field offered by Google. The more information you can add to Google My Business, the more your listing will stand out. Make sure you:

  • Choose a category for a business, like “Grocery store.”
  • Load up high-quality and high-resolution images
  • Ensure your information matches on every platform
  • Use a local number for contact
  • Encourage reviews to give your listing a five-star rating

Taking advantage of a Google My Business listing will ensure that your audience has all the information they need to make an informed decision about your company before they click through to the site. This means that you or your client gets more warm leads and fewer people stumbling onto your website that might not want to buy from you. 

Step 7: Use Structured Data Markup to Answer Questions

If you’re already using rich snippets in your Google listings, you should also have a plan for structured schema markup. Schema markup on Google tells the search engines what your data means. This means that you can add extra information to your listings that will more accurately guide your customers to the support they need. 

Providing additional schema markup information to your listings gives them an extra finishing touch to ensure that they stand out from the competition. For example, you might add something like a “product price” to a product page or information about the product’s availability.

Alternatively, you could provide the people who see a search result with other options. This could be an excellent option if you’re concerned that some of the people who might come across your listing might need slightly different information. 

For instance, you can ask Google to list other pages along with your search results that customers can “jump to” if they need additional insights.

Baking structured data into your design process when you’re working on a website does many positive things. First, it makes the search engine’s job easier so that you can ensure that you or your client ranks higher. Additionally, it means that your web listings will be more thorough and valuable.

Since UX is all about giving your audience the best possible experience with a brand, that starts with making sure they get the information they need in the search results. 

Constantly Improve and Experiment

Remember, as you begin to embed elements of UX into your search engine listings, it’s essential to be aware of relevant evolutions. Ultimately, the needs of any audience can change very rapidly. Paying attention to your customers and what kind of links they click on the most will provide you with lots of valuable data. You can use Google analytics to A/B test things like titles, pictures, featured snippets, and other things that may affect UX. 

At the same time, it’s worth noting that the Google search algorithms are constantly changing too. Running split tests on different pages will give you an insight into what your customers want. However, you’ll need to keep an eye on the latest documentation about Google Search if you want to avoid falling behind the competition. 

Like most aspects of exceptional UX, mastering your SERP position isn’t a “set it and forget it” strategy. Instead, you’ll need to work on constantly expanding your knowledge if you want to show clients that you can combine UX and SEO effectively. 

Make sure you have plenty of tools set up to offer reports and insights into the kind of changes that you may need to make to align with search engine expectations. 

Making the Most of UX in the SERPS

It’s easy to forget that there’s more to UX than making your buttons clickable on mobile devices or ensuring that scrolling feels smooth. For a designer or developer to deliver excellent UX for a brand, they need to consider every interaction that a company and customer has. 

This means starting with the way a website appears when it’s listed on the search engines most of the time. Getting your SEO listing right doesn’t just boost your chances of a good ranking. This strategy also improves your reputation with your audience and delivers more meaningful moments in the buyer journey. 

Don’t underestimate the power of UX in SERPs. 

 

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7 Essential Design Tips for a Killer “About Us” Page

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Creating an incredible brand experience for an end-user is about more than just designing the right home page or lining up a series of great product pages. 

Effective website design conveys crucial information about a company, through everything from font styles, to image choices. Nowhere is this representation of brand identity more important than on the about page. 

People frequently confuse the about page with the contact page or fail to leverage it correctly simply because they don’t know what to say. However, creating an about page that speaks to an audience can be immensely powerful. 

What is an About Page?

The first step in designing a great about page is understanding the purpose of the space. This isn’t just a page on a website explaining what a company does. 

The about page is an introduction to a company’s story, its brand essence, and personality. 

Done correctly, this page will demonstrate a crucial sense of affinity between a business and its customers. It will highlight values that resonate with a customer and make it easier for clients to trust businesses.

The Yellow Leaf hammocks company starts its about page with a video.

As you scroll through the interactive site, you discover new elements of the company’s tale, including what prompted the birth of the business to begin with and the brand’s mission. 

Yellow Leaf lets its visitors know what the company is all about by using authentic images of real people to external content and bold quotes. 

There are even snippets from customer case studies for social proof. 

About pages are relevant because they give customers a way to build a real human connection with a business. Harvard professors say that 95% of purchasing decisions are emotional; we don’t buy things just because we need them. Instead, we look for companies that we feel connections with to solve problems. 

Using an about page to convey an attitude, personality, or just what makes a business special is how designers can ensure that end-users will care more about the business. 

How to Make an About Page Stand Out

So, how do you make an about page stand out?

Since every company is different, there’s no one-size-fits-all strategy for everything.  However, there are a few essential steps to consider as you move through the design process. 

Here are some pro tips for successfully attracting attention with the about page…

Step 1: Decide What to Include

It’s tempting to assume that a complicated about page will lead to a stronger relationship between a brand and its customers. After all, the longer the story, the more the customer knows about the company – right?

While it’s essential to include plenty of valuable information in an about page, it’s also worth remembering that today’s customers are short on time. They don’t want to spend hours scrolling through one part of a website. Instead, they want access to quick, convenient snippets of information. 

The Joseph Payton about page is effective because it cuts the story down into bite-sized chunks. Each piece of information highlights valuable insights for the customer. Plus, hand-drawn images and animations make the experience feel like you’re getting to know Joe on a deeper level. 

Before you begin designing, ask yourself:

  • How much text does the page need? How much space does there need to be for copy? How can you spread the content out in a visually engaging way?
  • What sections should the page include? For example, does there need to be a link to the contact us page or a contact form somewhere?
  • How does the page connect to the rest of the website? For example, can you link to things like case studies and reviews with quotes to tie more of the website together?

Step 2: Make the Mission Statement Clear

In a world where emotion influences buyer behavior, clients and customers want to buy from companies they believe in. It’s not enough to have the right product or price point anymore. People want to know that they have a human connection with a business. 

On some about pages, it’s difficult to pinpoint the real mission of the company. It seems like you have to scroll through endless paragraphs of text to make your own assumptions about what matters to the company. However, a well-designed about page puts this crucial info front and center. 

For instance, on the Apptopia about us page, the subheading tells you everything you need to know about the brand. This heading instantly tells the audience whether it’s worth reading on to find out more. 

The best about us pages often include a lot more than just a single sentence of text. But it’s worth pinpointing some of the essential details from these pages and drawing extra attention to them. A larger font or a different font color could be perfect for this purpose. 

Alternatively, if it’s difficult to refine the company’s mission down into one message, it might be worth creating a whole segment at the top of the page dedicated to this information. That’s what the Toms shoe company does.

Step 3: Invest in the Right Trust Elements

People aren’t always sure who they can trust these days. 

There are millions of websites out there and billions of companies. Not all of them are going to appeal to every customer. Since an about page is all about making a crucial human connection between a business and its client, it’s important to implement as much trust as possible. 

The good news is that there are many trust elements you can embed into an about page to make it more reputable. Star ratings taken straight from companies like Trusted Reviews and Google are a great way to show that a company is already impressing its followers. 

Quotes plucked from your customers or segments of case studies that you can place throughout the About Page copy is another great way to show your authenticity. 

You could even take the same approach as Aja Frost here and embed genuine data and graphs into the about page.

One particularly helpful way to make a website’s about page more trustworthy without eating up too much space is to implement trust stickers. Badges that show all the right groups and regulators approve a company are a great start. 

Even showcasing the logos of companies that the business worked for before on a slideshow could be an excellent opportunity to add depth to their authority. 

Step 4: Convey Brand Personality

Brand personality is reflected in the tone of voice that a company uses for its content. You can see a company’s personality in the choice of colors it has on its website. It’s in the fonts that convey a message, and the videos, images, and other unique strategies that each business uses. 

Although a brand personality needs to shine through in everything the company does, it’s imperative on the about page. This is the environment where a customer is getting to know a business for the first time. As a result, the consumer should instantly recognize what kind of brand archetype they’re working with. 

Take a look at the Eight Hour Day about page, for instance. The first thing you see is a picture of two people laughing. That means you instantly get a sense of friendliness.

As you scroll through the page, you’re greeted by friendly, informal copy combined with bright colors and snippets of useful information. Everything feels comfortable and reassuring. 

When you reach the bottom of the page, you find a bunch of data that makes the company seem more trustworthy. There are links to its social media pages and a partial client list showcasing brands like JCPenny, Wired, and Purina.

Using the right combination of font, copy, and imagery, this About page tells you exactly what to expect before you begin interacting with the company. 

Step 5: Take Visitors on a Journey Through Time

Showing customers where a business is going with things like brand mission statements and values are great. However, it’s also worth giving people an insight into where a brand has already been. 

Many of today’s shoppers aren’t comfortable buying from brands that haven’t spent much time in their chosen industry. They want to see that the people they’re working with have experience, heritage, and plenty of background knowledge. 

What better way to demonstrate all of these things than with a timeline of accomplishments? Here’s an example of how Marshall showcases its history by mentioning various crucial historical milestones.

A timeline of events doesn’t have to be this complex, however. If you don’t want to overwhelm visitors with a wall of text, an actual timeline that offers quick and easy insights into what the business has done over the years could be a better option. 

Another option could be to have a few key statements from the company’s timeline, then link out to a separate “History” page for people who want to find out more. 

Step 6: Show the Human Side

People don’t buy from businesses; they buy from other people. 

An about page isn’t just a chance to show customers what a company does. It’s also an introduction to the people behind that organization. Showcasing the team members that contributed to the growth and continued development makes that organization more attractive. 

Obviously, if there are hundreds or thousands of employees in a team, you might not be able to mention them all on an about page. However, the page should generally include some insights into the c-suite and significant members of staff. 

A selection of company photos is a good way to introduce your team. However, you can consider other options too. For instance, to maintain their unique brand, the Tunnel Bear team designed to draw their own bear icons that represented their personalities.

The design is adorable, and it’s a wonderful way to showcase what makes the company so unique. At the same time, using this kind of illustration means you can avoid the hassle of trying to get all of your business photos to look consistent. 

Step 7: Show Values with Visuals

Finally, as we’ve mentioned frequently throughout this guide, an about page is an essential place to showcase the values of your business. These are the core principles that guide you in everything that you do. They help tell customers what matters most to you and prevent you from moving in the wrong direction. 

However, you’re not restricted to highlighting your values through copy and nothing else. You can also introduce customers to the things that matter most to you through visuals too. Graphics or illustrations that highlight important aspects of your business are a great way to share information without relying too heavily on text. 

Videos are another brilliant option, particularly if you have a lot to say but not a lot of time to say it in. That’s what Ben & Jerrys does.

You can also find a stream of “issues” the company cares about on the website too. This means that people can get more information on things like Democracy, Racial Justice, Fair trading, and what Ben & Jerry’s is doing about all of those things. 

Visual elements like this are a great way to give an about page more pizazz. Plus, they appeal to people who want to learn about your company but don’t want to spend forever reading through the text. 

Create Better About Pages

An about page shouldn’t be an afterthought. 

It’s a crucial part of showcasing a company’s unique style and personality. Used correctly, these pages convey crucial information about everything a business stands for. 

Use the tips above to give more meaning to your about page design, and remember to pay attention to how much your traffic and conversions evolve with every update you make. A better about page could even help you to drive more conversions.

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How the Developer Experience and the Role of the SRE Are Changing

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The application development landscape has fundamentally changed in recent years. In a recent interview with Ambassador Labs, Mario Loria from CartaX said he believes this is still uncharted territory, particularly for developers in the cloud-native space. As he sees it, site reliability engineers (SREs) play a key role in guiding developers through the learning curve toward comprehensive self-service of the supporting platforms and ecosystem, and ultimately to service ownership. This requires a major shift in company and management culture, and developer (and SRE) mindset and tooling as well as insight to make the journey to full lifecycle ownership not just smoother and more transparent but also technically feasible.

Two Worlds Colliding: The Monolith and Service-Oriented Architecture

The traditional monolith continues to exist in parallel with cloud-native application development. The operations side of the equation, according to Mario, understands that this has caused a big shift in deploying, releasing, and operating applications, and now the role of SREs is to help developers understand and own this shift. Developers know how to code, but building in the necessary understanding (and ownership) of the “ship” and “run” aspects of the lifecycle introduces a steep learning curve. For developers, this means taking on new responsibilities with the support of SREs.

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4 Perspectives When Selecting a Conversational AI Platform

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 Businesses are quickly acknowledging the importance of Conversational AI (CAI) to increase their customer engagement and revenues. The question is no longer whether to deploy CAI, but rather which platform to use and how to leverage its capabilities. 

In this series, see some insight on important aspects of a conversational AI platform that buyers often overlook. For example, what does language support really mean? What is localization? How do different deployment models impact the TCO? And maybe most importantly – How can the CAI platform not only help me during the first development sprints – but across the entire bot lifecycle?

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16 Free Websites for Learning to Code in 2021

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The best free online coding websites for beginners are hubs of education and insight, designed to take your knowledge and career to the next level.

For years, technical careers have been gaining more attention among innovative individuals. In a digital world, people capable of speaking computer language often have the widest selection of job opportunities. However, before you can start leveraging the blossoming job market, you need to hone your skills. That’s where free coding websites come in.

A free online coding website is an environment where you can develop your understanding of various kinds of code, update your programming prowess, and even earn certifications. Today, we’re going to be looking at some of the most impressive coding websites on the market.

Coding Careers: Opportunities in 2021 and Beyond

Before we leap into our overview of the best free coding websites, let’s examine why it’s so important to invest in your coding role. Looking at the US Bureau of Labor Statistics, we see that coders earn an average of $89,190 per year.

Elsewhere, CompTIA notes that technology hiring has accelerated since the end of 2020, with up to 391,000 new positions opening in the US during December.

Though coding careers have been popular for some time now, they have particularly high value following the pandemic, as companies worldwide adapt to the changes associated with remote workforces, digital customer service, and ecommerce. The pandemic has made us more reliant on technology than ever before, as a result:

  • Coding skills are in high demand: Coding skills are essential for the newly digital world. Studies find that the pandemic has accelerated digital transformation by around 7 years. Companies need coding professionals to stay ahead of the curve.
  • Coding knowledge is becoming more versatile: Companies are looking for coding skills in more than just programmers. They want their data analysts, IT workers, artists, designers, and other professionals to have these talents too.
  • People with coding talent can earn more: Jobs requiring coding skills tend to pay more than those that don’t. This reveals the growing need for coding knowledge in the digital ecosystem.

Coding skills provide an avenue to tech professionals for higher-income jobs, and these careers are growing faster on average than other job opportunities.

The Best Websites for Learning to Code

Learning to code or developing your existing coding skills can help you to unlock a host of new opportunities. Today, you can learn coding online for free, just by visiting the right websites.

Even a basic knowledge of coding can drive a range of results, such as helping to support the better management of websites, reducing reliance on outside developers, and opening the door to app development. So whether you want to start a new career or upgrade your existing knowledge, these sites will help:

BitDegree

BitDegree is a wonderful website for anyone interested in web development, coding, data science, and programming. There are various courses to choose from, depending on the career path you want to take. For instance, you can learn about the AWS cloud or start your journey into gaming development. For coding, BitDegree covers languages like:

  • CSS
  • HTML
  • PHP
  • SQL
  • JavaScript
  • jQuery

The best thing about BitDegree is how it makes learning so fun. There are gamified courses and sections where you can really dive into the essentials of coding. In addition, the online coding course collection often features hundreds of discounted options for people on a budget.

CodeAcademy

One of the most popular sites for learning how to code for free, CodeAcademy is home to over 24 million students who have built their skills. The interactive learning approach lets you apply what you’ve learned immediately. Over 300 million hours of free coding content are available to check out at your leisure. Like most coding platforms, you can learn languages such as:

  • CSS
  • JavaScript
  • HTML
  • PHP
  • jQuery
  • Python
  • PHP
  • Ruby

CodeAcademy is particularly effective for beginners because you get instant feedback after submitting your coding efforts. When you make mistakes, you’ll find out exactly where you went wrong, allowing you to avoid similar mistakes in the future.

Codewars

Codewars by Qualified is definitely one of the most versatile free platforms for learning how to code. There are dozens of languages you can learn – too many to list right here. Options range from C++ and C# to Ruby, Python, Lean, Java, PHP, Scala, and countless others.

Codewars teaches you your programming language in-depth by selecting challenges designed to put your mind to the test. The goal for each challenge is to help you sharpen your knowledge over time, with tasks that get progressively more difficult over time.

The cool thing about Codewars is it allows you to see how you respond to challenges compared to how other coders have tackled the same issues.

Code.Org

Designed for a younger community of would-be coders, Code.org is an engaging and highly accessible introduction to coding. With around 60 million students worldwide, the Code.org platform gives you access to a wide range of different learning opportunities intended to suit different needs and learning levels.

The Code.org environment is built on a desire to bring coding into the standard curriculum. You can dive into full one-hour tutorials, or you can experiment with a more structured approach to learning, which is ideal for people with different learning styles. There’s also a huge catalog of courses extending from basic coding for younger kids all the way to University-level education.

Free Code Camp

A diverse option in our free coding website list, Free Code Camp is all about developing your coding knowledge while simultaneously networking with other like-minded people in the industry. The solution allows you to learn coding by participating in challenges – which is ideal if you want to put your skills to the test as soon as possible.

To help you jump in, you’ll have access to a range of courses and tutorials designed to help you understand and overcome each challenge. You can even code for non-profits on the platform and build tradeable projects in languages like:

  • HTML5
  • Javascript
  • Node.JS
  • CSS3
  • React.JS
  • Databases
  • Git

If you’re a little nervous about the concept of coding alone, you’ll have a full community to work within the Free Code Camp. You might even meet someone you can work with in the years ahead.

Code Conquest

Code Conquest is less of a course website and more of a comprehensive guide for beginners diving into the world of code. This amazing platform will help you understand all of the basics of coding in no time – even if you’re brand-new to the landscape. You can find out what coding is all about, learn which languages are best to learn for your needs, and more.

The website is full of resources for all kinds of coders, including comprehensive tutorials, reviews, a knowledge center, training packs, and more. You can even choose from a range of languages like:

  • CSS
  • HTML
  • PHP
  • jQuery
  • Ruby
  • JavaScript
  • Python
  • MySQL

To help you figure out where you should get started, the Code Conquest website also gives you recommendations on which tutorials to take next.

W3Schools

One of the better-known free websites for coding on the market today, W3Schools is an environment packed full of example codes, resources, tutorials, exercises, and libraries to help you learn how to code. The site is one of the largest in the world for developers.

To begin coding with W3 Schools, you’ll need to choose the programming language that’s right for you, then either jump into the program immediately or select from a range of learning options. The site comes with a handy quiz to help you define your knowledge level.

Languages range from CSS to SQL, JavaScript, HTML, Python, Java, C++, and many more.

Code Avengers

Code Avengers offers a fun and interactive approach to learning how to program and code. There are various course options to teach you how to create everything from games and apps to entire websites. The good thing about the Code Avengers website is you don’t need a lot of spare time to start learning. Each course takes around 12 hours to complete.

You can choose from languages like HTML, CSS, Python, jQuery, JavaScript, and more, and connect with a wide selection of similar coding enthusiasts, just like you. The biggest downside is that the free trial only lasts for seven days before you’ll need to pay to use the full program.

The Code Player

A simple and effective website for learning how to code and building your existing skills. There are tons of videos and demos to walk you through the process of learning how to code from scratch. All you need to do is click on one of the things you want to learn how to do, like creating a simple web page, and the site will give you a video walkthrough.

Though a little simple compared to other coding resources, the Code Player still has a lot of great video guidance to help beginners jump into various languages. For example, you can learn about CSS and HTML or check out various tools to help you make a more effective website.

CodeGym

If you’re particularly interested in learning about Java, the CodeGym is probably the website for you. This online Java programming course teaches you the basics of Java by allowing you to dive into various tasks. You can get involved with various exercises depending on your existing skill level and play around with games designed to teach you more about the coding landscape.

This website is fantastic for people in all stages of the coding journey. Whenever you suggest a solution to a challenge, the website will give you immediate feedback to learn from. There are more than 500 hours of Java coding exercises and educational resources to explore.

The Odin Project

One of the better-known free coding websites on the market, the Odin Project aims to take the headaches and frustration out of learning web development. If you’re a beginner looking to develop a career in coding, then the Odin Project will give you all the pieces of the puzzle required to decide exactly where you want to go and build the appropriate skills.

This site offers a full-stack curriculum of coding education options, with tons of challenges, tasks, and exercises to help you put your newly gained knowledge to the test. You’ll learn how to program in languages like CSS and HTML, explore the basics of JavaScript and Ruby, and even get tips on how to get hired when your skills are maxed out.

Plural Sight

Previously known as Code School, Plural Sight is a fantastic online learning platform that allows you to build your knowledge through a range of paid and free courses. The comprehensive platform is organized into a wide selection of different learning paths. You can choose how you want to develop your skills based on your chosen language and your existing skillset.

You choose an education path created by professional instructors to achieve specific outcomes, and Plural Sight gives you all the material you need. You can also practice what you’ve learned during the course in your browser and get immediate feedback on what you need to work on. There’s even a gamification aspect that allows you to earn points for every course level you complete.

MIT Open Courseware

Imagine how amazing it would be to get accepted to MIT to learn your new coding skills? What if you didn’t have to go through the headache of an official application. If you have a computer and internet access, you can explore MIT’s course material easily through the MIT Open Courseware website. This dedicated website gives you an insight into all of the courses and materials learned by students at MIT.

You can browse through all the courses available in the programming landscape and filter through results based on things like course features. For instance, you might specifically look for courses with their own online textbook, lecture notes, and videos. It’s a great way to get an insight into how one of the most reputable universities in the world offers coding education.

Web Fundamentals

We’ve already looked at a website offering coding resources specifically for Java, now let’s take a look at one designed for HTML5. Launched about 11 years ago as HTML5 Rocks, the Web Fundamentals website is packed full of tutorials, resources, and insights into the most recent updates to HTML5. This open-source environment allows developers and programmers to really get active with their skills.

You can play around with some of the code already available on the website, and explore tutorials authored by a range of amazing individuals. Although these courses are very comprehensive, it’s worth noting that they might not be the perfect choice for true beginners, as the tutorials can be more complex than most.

Dash General Assembly

If you’re keen to learn the essentials of coding in some of the most popular languages, like CSS, JavaScript, and HTML, then Dash General Assembly is the site for you. This website offers fun and free courses which will guide you through the basics of web development. You even get interactive tasks and challenges you can leverage within your browser, with no downloads required.

Users learn how to do a range of amazing things with this website, including how to code HTML5, build a beautiful website, and balance your layouts for aesthetic appeal and usability. You can even design dynamic interfaces where you can add aminations and effects. Dash General Assembly is a fantastic tool for anyone keen to get started in the world of coding.

Codeasy.net

Finally, Codeasy.net promises beginners a fast and simple way to start learning how to code, while having plenty of fun. This exciting website immerses you within a digital story which takes you on an adventure through the basics of coding. You’ll need to learn real-life coding skills to navigate your way through the rest of the story, which means you can develop your C# knowledge as you go.

This is one of the more unique tools for learning how to code that we’ve found so far. It’s a great way to discover the basics of C# without being bogged down in boring lectures. Remember, though, this website is intended for complete beginners, so you might find it a little basic if you already know some of the coding essentials.

Free Websites for Learning to Code

Free coding websites are an excellent way to develop your skills and unlock new opportunities in the world of coding. If you’re keen to jump into a new career as a programmer or coding developer, make sure you check out some of the options above. There’s no doubt you’ll find a site capable of giving you the boost you need.

 

Featured image via Unsplash.

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