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Personalization; it’s probably one of the most important design trends to emerge in recent years.

As consumers in all industries become more demanding, they’re increasingly searching for online experiences that are customized to suit their individual needs and expectations.

Today, personalization exists in virtually every digital interaction, from adverts on social media to PPC campaigns and email marketing efforts.

Used correctly, the manipulation of demographic, behavioral, and other in-depth user-data can help designers to create dynamic, highly customized content for each website user. At the same time, these unique websites ensure that designers really make an impact on behalf of their clients, outshining the competition and driving amazing results.

What is Hyper-Personalization?

Basic personalization in web design involves making changes to a design based on what you know about your client’s target audience.

For instance, if you knew that you were designing for an audience that spends more time on their smartphone than their computer, you’d concentrate on building hyper-responsive experiences for small screens. For instance, the Canals-Amsterdam.nl website is specifically designed to support people using smartphones to swipe, tap, and scroll.

If you’re aware that your customer’s target market is other businesses, you might put more testimonials, free demo CTAs and other enticing components on the website to encourage investment.

Hyper-Personalization is an emerging trend for 2020 that focuses on going beyond the basic understanding of a target audience, to look at genuine customer data. Hyper-personalization is all about leveraging in-depth omnichannel data to drive more advanced customer experiences on every page of a website.

For hyper-personalization to be genuinely effective, designers need access to virtually unlimited data, from CMS systems, sales teams, marketing experts, and more. When you have that data handy, you can use it to:

  • Design websites that showcase dynamic CTAs, featuring content relevant to each user;
  • Implement sign-in screens for customers vs. demo requests for new leads on home pages;
  • Showcase products similar to past pages when repeat customers return to a site.

Why is Hyper-Personalization Important?

Personalized experiences have always been important to the sales journey.

However, in an era where companies are constantly competing to grab user attention, you can’t just cater to your site designs to a group of people anymore. Increasingly, users are expecting specific interactive moments on websites, made just for them.

Amazon is an obvious example to consider here. As one of the world’s leading online shopping sites, Amazon’s efforts with website personalization are incredible. The Amazon website uses tools integrated into the back-end of the marketplace to watch everything a customer does on its platform.

As users browse through the website, the site jots down each category that you look at, and which items interest you. Thanks to this, Amazon can suggest which products you may be most interested in.

Websites like Madebyhusk also offer an incredible insight into hyper-personalization, allowing users to browse for the products that appeal to them based on in-depth filters like edging and color.

The result is a higher chance of conversion.

When customers feel as though they have complete control over their buyer journey, and that each step on that journey is tailored to them, they’re more likely to buy.

Better Converting CTAs

A call to action is an excellent way to move things along when you’re encouraging the buying process with your target audience.

Used correctly, your CTAs can encourage more than just cart conversions. They can also convince people to sign up for your newsletter via a subscription form, take a survey, or begin a free demo.

Regardless of the CTAs that you choose to implement, personalization will quickly make your requests more effective. According to studies, CTAs that are personalized are 202% more effective than generic alternatives.

For instance, Byhumankind.com uses a crucial statement: “Great personal care products don’t have to come at earth’s expense.” Followed by an engaging CTA to drive positive action from their audience. The company knows that they’re appealing to a customer interested in saving the planet, so they make the benefits of “Getting Started” obvious immediately.

Using data provided by clients, designers can figure out exactly how to position CTAs and offers for customers. For instance, notice that Humankind has a green colored CTA button.

Most buttons take advantage of bold colors like red and orange, but the green shade for Humankind further highlights the nature-driven personality of the brand.

Relevant Product Recommendations

Repeat customers are infinitely more valuable than people who purchase just one item from your site.

However, convincing a standard customer to become a repeat client isn’t easy. Sometimes, clients need a push to determine what they want to buy next.

Fortunately, as a website designer, you can help with that. Using dynamic modules in the product pages of your customer’s website, you can show individual end-users what they might want to purchase next from a specific brand.

These dynamic modules can use information about what each customer has purchased in the past, to suggest a new product or service. Amazon do particularly well in this regard, leveraging a vast marketplace and treasure trove of information to make quality recommendations. But you don’t need to be designing a considerable website for a global business like Amazon to take advantage of dynamic suggestions. Any business with a focus on hyper-personalization can benefit from this strategy.

Increased Time on Site

Any form of personalization on a website can significantly improve the amount of time a customer spends in that digital environment.

Imagine walking into a restaurant that seems as though it was designed specifically for you. The décor, the seating arrangements, and even the menu are customized to your taste. You’re more likely to spend your time and money there than on any generic food place you find on the street.

The same rules apply to website design. The more hyper-personalized you can get with your client’s design, based on what you know about their customers, the easier it will be to keep customers engaged.

For instance, the WarnerMusic.no website entices visitors with various high-quality images of popular bands and artists, before providing them with endless information about the brand and what it does. The designer of this site knew that it needed to appeal to the visual demands of the audience first, before offering useful information like featured artist lists, News, and blog posts to keep the users on site.

Hyper personalization is all about figuring out what kind of end-user you’re designing for, so you can build the digital environment that’s more engaging and compelling to them. Some designers even create dynamic pages that change depending on whether a customer is a repeat client or a new visitor.

Improved Loyalty and Affinity

Finally, it’s human nature that we all want to spend time with the people that treat us best.

We all value excellent customer service, which is why customer experience is the most significant differentiating factor for any organization today.

Web-based personalization works in a similar way. When you use your design tools to make the site experience that you give to each visitor warm, individualized, and welcoming, then your clients are sure to see a boost in customer loyalty.

Around 89% of consumers say that they’ll only consider buying from brands that care about them. As a designer, you can convince every website visitor that they’re going to get the experience they deserve. Just look at how TheHappyHero.com instantly lets clients know that they can expect a fun and friendly interaction on every page.

Accessing useful data from the companies that you’re working with before you begin developing and designing a website could be the key to creating happier customers and higher conversions.

The more delighted end-users are with the experience that a website gives them, the happier that your client will be with you – increasing the impact of your design portfolio.

If you can create customer loyalty and affinity for your client, then you will be able to develop the same feelings between yourself and your client. This could mean that you earn more recommendations as a designer and build your position as a leader in the industry.

Hyper-Personalization is Crucial for 2021

As companies continue to worry about how they can safely use data without crossing the line when it comes to customer privacy, hyper-personalization has stayed just out of the mainstream. While it may be a while before we see every website designer starting their process with piles of in-depth data, it seems that we are heading in that direction.

Customers in 2021 and beyond will undoubtedly want a more advanced and customized experience from the brands that they interact with – particularly in an era where it’s becoming much easier to deliver meaningful moments online.

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Source de l’article sur Webdesignerdepot

Autre source / On the same theme

La transparence numérique transforme les décisions des clients (autrefois considérées comme des choix personnels ou esthétiques) en choix moraux.

L’essor des décisions d’achat morales

Avant, les clients prenaient des décisions en fonction de critères comme la qualité et l’utilité. Aujourd’hui, ils se basent de plus en plus sur les valeurs et actions de l’entreprise.

Considérons cela comme l’essor des décisions d’achat morales.

Les réseaux sociaux et plateformes numériques permettent aux entreprises de savoir de manière rapide et transparente ce qui importe le plus aux clients. Les nouvelles tendances mode, par exemple, se propagent à travers le monde en seulement quelques heures, et non plusieurs jours ou semaines. Les réseaux sociaux aident aussi les clients à interagir facilement les uns avec les autres, où qu’ils soient dans le monde, du moment qu’ils partagent les mêmes croyances et idéologies.

Les plateformes technologiques ont donné naissance à une prise de conscience mondiale sur des problématiques internationales comme le changement climatique, la violence et les droits de l’Homme. Parallèlement, les réseaux sociaux et technologies numériques offrent une transparence toujours plus grande sur les opérations des entreprises, permettant ainsi aux clients de se renseigner plus facilement sur leurs valeurs. Les clients se tournent ensuite vers les marques et produits qui incarnent leurs valeurs.

Accroître la transparence numérique aide les clients à évaluer les valeurs des entreprises à travers trois grandes catégories :

Les valeurs esthétiques

Elles influencent le plaisir et le mécontentement que nous procurent différentes choses comme la musique, la mode et le design. Les plateformes sociales diffusent les choix esthétiques des gens plus loin et plus vite, ce qui accélère comme jamais les tendances en matière d’esthétique.

Les valeurs personnelles

Elles déterminent les sentiments relatifs à la santé, au mode de vie et aux relations. Les clients s’attendent à ce que les entreprises adaptent leurs produits à leurs valeurs personnelles, d’autant que la personnalisation est de plus en plus facile.

Les valeurs morales

Comme l’honnêteté, l’équité et la compassion. Elles définissent ce que les individus pensent être bon ou mauvais. L’alignement des marques sur les valeurs morales joue un rôle de plus en plus important dans les décisions des clients.

***

Les plateformes sociales sensibilisent davantage aux défis humains à travers le monde, tels que l’accès à la nourriture et à l’eau, le changement climatique et la violence. Cette prise de conscience donne plus de poids aux valeurs morales dans les décisions des clients. Par exemple, si l’on choisissait avant nos chaussures pour des raisons esthétiques, aujourd’hui, nous entendons davantage mettre fin au travail forcé et marquer une différence.

La transparence incite les entreprises à prendre position. Les clients réalisent que, grâce à leur pouvoir d’achat, ils peuvent inciter les entreprises (voir « Des marchés aux communautés ») à soutenir clairement les valeurs qui leur tiennent à cœur. Les deux tiers des consommateurs affirment qu’ils soutiendront les entreprises qui, selon eux, font une différence positive dans la société (1). Et un nombre croissant de consommateurs condamnent les entreprises dont ils ne partagent pas les valeurs –(2). Il ne fait aucun doute que, pour les entreprises, les enjeux sont énormes et ne cessent de croître.

Pour aligner votre entreprise sur les décisions d’achat morales :

Comprenez les valeurs morales du marché

Les entreprises doivent intégrer en profondeur les valeurs morales de leur marché cible dans la conception de leurs produits et fournir aux clients des moyens de partager ces valeurs en faisant des déclarations. Mettez en avant et exprimez vos valeurs à chaque étape de l’expérience, de l’emballage ou des matériaux indiquant l’origine du produit, jusqu’aux scorecards numériques reflétant l’engagement de l’entreprise à l’égard de causes majeures.

Appliquez les valeurs morales à toute l’entreprise

Les clients savent si les entreprises sont sincères. Tirez parti des technologies émergentes pour assurer la transparence sur les sources d’approvisionnement, les conditions de travail, l’impact environnemental et la gérance adaptée des communautés locales. Par exemple, la blockchain peut aider à garantir la conformité au sein des réseaux de fournisseurs.

Prenez position ensemble

Revendiquez des positions claires et publiques sur des questions qui préoccupent collaborateurs et clients. Élaborez des programmes qui encouragent les partenariats sur une mission commune, et utilisez des plateformes numériques pour accroître l’impact. Par exemple, les compteurs intelligents des services publics entendent aider les clients à économiser l’énergie. Les programmes de type « Buy one, give one » intègrent le partenariat directement dans la transaction.

Faites de vos clients de vrais héros

Communiquez le succès en mettant l’accent sur l’impact produit par les clients et sur le rôle de soutien de votre entreprise. Développez des plateformes qui permettent aux clients de voir directement leur impact. Par exemple, les capteurs IoT sont capables de surveiller l’utilisation d’un produit de sorte que les clients puissent partager leurs accomplissements sur les réseaux sociaux.

Publié en anglais sur insights.sap.com


Références :

(1) Raphael Bemporad, « Brand Purpose in Divided Times » (La mission d’une marque en ces temps incertains), BBMG, 5 octobre 2017, http://bbmg.com/brand-purpose-in-divided-times/.

(2) Britta Wyss Bisang, « Five Key Sustainability Trends for 2018 » (Cinq grandes tendances en matière de développement durable pour 2018), Ethical Corporation, 12 mars 2018, http://www.ethicalcorp.com /five-key-sustainability-trends-2018.

The post L’expérience client future : les valeurs déterminent la valeur appeared first on SAP France News.

Source de l’article sur sap.com

Convenience is the key take away from AWS and Azure, because out of the box, they give you all the stuff you need to get started with your application development. However, creating your own cloud doesn’t need to be that difficult. If you create your own cloud you’ll also get rid of dozens of lockin technologies, such as Azure Functions, Lambda Functions, Cosmos DB, etc. These « features » provides you with few necessities besides the usual lockin. An acquaintance of me once compared these features to « the heroin marketing model, where the first doze is always free. »

If you want to create your own cloud, you’ll need the following features to get started.

Source de l’article sur DZONE

BitCoin is basically a digital ledger system, allowing for keeping transactions based upon cryptographic signatures in a decentralised database, ensuring the transaction was initiated by the person owning the private key. From a philosophical point of view, it’s simply authentication and authorisation based upon a private asymmetric key, period! What if I told you the same idea could easily be transferred to code in general. As in, keeping a ledger of invocations towards some HTTP endpoint, where the client decides what code the server should execute? The obvious example can be found below.

Plain Text

 

x
1

transfer.money

2

   to-account:1234567890

You’d have to be pretty stupid to not see the use case for the above snippet, especially considering it’s arguably (probably) the foundation of Revolut, a FinTech company, threatening to driver every single European bank out of business these days.

Source de l’article sur DZONE

TiDB, an open-source, distributed SQL database, provides detailed monitoring metrics through Prometheus and Grafana. These metrics are often the key to troubleshooting performance problems in the cluster.

However, for novice TiDB users, understanding hundreds of monitoring metrics can be overwhelming. You may wonder:

Source de l’article sur DZONE

Today, great design isn’t just about conveying the right amount of information in a certain number of pages. 

There’s more to creating the perfect website than experimenting with visuals and sound. Designers need to think carefully about how each element of their site impacts the overall user experience. 

After all, with billions of websites available to explore, it takes something truly immersive to convince your client’s audience that they should stay on their pages. The more convenient and attractive your websites are, the more likely it is that visitors will want to stick around. 

Minimalism, one of the more popular styles of web design from the last few years, can sometimes assist designers in making attractive and effective websites more functional.

The less clutter and confusion there is on a page, the easier it is to navigate. 

So, how do you embrace the benefits of functional minimalism?

Understanding Functional Minimalism

Many webs designers are convinced that minimalism is all about aesthetics. 

They see a website like Hugeinc.com and assume that the minimalist appearance is all about making the website as attractive as possible.

However, the underlying ideas of minimalism in web design go much deeper than this.  The history of minimalist design begins with Japanese culture. Japan has long focused on balancing simplicity and beauty with its architecture, interior design, and even graphic design. In the Western world, minimalism got its day in the sun in the web design environment, after customers endured years of cluttered and complicated web pages with difficult navigation, overwhelming information and clashing graphics. 

Designers began to experiment with the idea that less really could be more — particularly when it came to the digital landscape. 

The Functional Rules of Minimalist Web Design

For a while, minimalism was the most popular style for a website. During 2018, in particular, minimalist web design soared to the top of the designer demand list, as companies fell in love with a combination of white space, simple navigation and bold text. 

While now, there are other design trends stepping into the industry, designers can still benefit from exploring some of the essential rules of functional minimalism. After all, visual complexity has been proven to damage a person’s perception of a website

Additionally, a study conducted by the EyeQuant group found that a clean and simple design can lead to a lower bounce rate. Minimalism gives viewers less to contend with on a page, which can allow for a simpler and more straightforward experience. Additionally, a clean website can also drive additional benefits, including faster loading times, better responsivity between screen sizes and more.

Because you’re only using a few images and well-spaced text, you can even experiment with different strategies, like graphics and dynamic fonts. Look at the Manuel Rueda website, for instance, it’s a great example of how a minimalist design can be brimming with activity.

So, how can any designer use the principles of functional minimalism?

1. Focus on the Essentials

First, just like when designing a landing page, designers need to ensure that they’re concentrating only on the elements in the page that really need to be there.

This means removing anything on the website that doesn’t support the end-goals of the specific page that the viewer is using. Any pictures, background noise, buttons, or even navigation features that aren’t going to support the initial experience that the visitor needs, must go. 

Think about what’s going to distract your visitors from the things that are important and concentrate on giving everything a purpose. For instance, the Plus63.org website instantly introduces the visitors to the purpose of the website, then allows users to scroll down to get more information. The data is spread clearly through the home page, pulling the viewer into a story. 

2. Embrace the Positives of Negative Space

Negative space is one of the fundamental components of good minimalist web design. 

Every part of a good website doesn’t need to be filled with noise to make a difference. White, or negative space can help to give your viewer the room they need to fully understand the experience that they’re getting. 

From a functional perspective, it’s the difference between placing someone in an overflowing storage container and asking them to find what they need or placing them in a room where items are carefully spaced out, labelled, and waiting for discovery. 

The Hatchinc.co website uses negative space to ensure that information is easy to consume. You can find the different pages of the site easily, the social media buttons, and the newsletter subscription tool. Plus, you get a chance to see some of the work behind the site.

3. Make it Obvious

One of the biggest problems that consumers have encountered in recent years, is the concept of “choice overload”. 

Whether you’re in a store, or on a website, you’re never sure what to do first. Do you check out the blog posts on the site to learn more about the authority of the company? Do you visit the “About” page, to see where the brand come from? Do you head to their product pages?

As a designer, functional minimalism can help you to make it obvious what your audience should do next. As soon as you arrive on the AYR.com website, you’re not overwhelmed with choice. You can either head to your bag, “shop now”, or check the menu. 

Since the “Shop Now” CTA is the biggest and most compelling, the chances are that most visitors will click that first, increasing the company’s chance of conversions. 

4. Simplify the Navigation (But Don’t Hide It)

The AYR.com example above brings us to another concept of functional minimalism. 

While minimalism and simplicity aren’t always the same thing, they should go hand-in-hand. When you’re designing for functional minimalism, you should be concentrating on helping visitors to accomplish tasks as quickly and easily as possible, without distraction. 

That means that rather than overwhelming your audience with a huge selection of pages that they can visit at the top or side of the screen, it may be worth looking into simpler navigation options. A single menu icon that expands into a full list of items remains a popular design choice – particularly in the era of mobile web design. 

For instance, look at the simple menu on newvision-opticien.com.

With this basic approach, designers can ensure that visitors are more likely to click through to the pages that their clients want their customers to visit. They can still find what they need in the menu, but it’s not taking up space on the page, or distracting them. 

5. Set Great Expectations with the Top of the Screen

Functional minimalism can also help today’s designers to more quickly capture the attention of their visitors from the moment they click into a website. 

The content that’s visible at the top of the page for your visitors is what will encourage them to take the next step in their online experience. Make sure that you’re providing something that keeps your audience interested and gives them the information they need. 

That way, you’ll lower the risk of high bounce rates for your clients, while also taking advantage of minimalism’s ability to deliver quick access to information for your audience. 

At the top of the page, the Kerem.co website instantly introduces the visitor into what the website is all about, and what they should do next. 

You can even deliver more information in one chunk at the top of the page, without cluttering the environment, by using good UI animation. 

Consider implementing a slideshow of pictures that flip from one image to the next, or a font section that dynamically changes as your audience has chance to read each sentence. 

6. Use Functional Minimalism in the Right Spaces

Remember, functional minimalism isn’t just for home pages. 

Depending on what you want to accomplish for your client, you could also embed the components of minimalism into landing pages, portfolios, and squeeze pages too. 

After all, when there’s less clutter and confusion on a page to distract a potential audience, there’s a greater chance that your visitors will scroll to the bottom of the page and complete a conversion. For instance, look at how simple and attractive the Muzzleapp.com landing page is.

The page provides useful information and tells customers exactly what they need to do next. There’s no confusion, no complexity, and nothing to hold visitors back. 

Just be careful. While functional minimalism can be very useful, it won’t be right for every website. A lack of elements can be harmful to websites that rely heavily on content. That’s because low information density will force your user to scroll excessively for the content that they need. Using functional minimalism correctly requires a careful evaluation of where this technique will be the most suitable. 

Minimalism Can be Functional

A minimalist design isn’t just an aesthetic choice. The right aspects of minimalism can simplify interfaces on the web by eliminating unnecessary elements and reducing content that doesn’t support an end goal. 

The key is to ensure that you’re focusing on a combination of aesthetics and usability when creating the right design. An easy-to-navigate and beautiful website can be a powerful tool for any business.  

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Plugins offer a ton of benefits to developers and website administrators; from flexibility, to saving time in development, the right plugin is priceless to a project.

In this article, we’ll cover a list of the best new plugins for October 2020. You’ll find useful plugins for WordPress, Craft, Shopify, and Joomla.

Let’s get started.

WordPress

Sticky Post Expire

Sticky Post Expire is a simple plugin for WordPress that allows you to add an expiration date to your sticky posts. When the expiration date you set on a post expires, the post will automatically no longer be sticky. All you need to do is install/enable the plugin and a meta checkbox will appear in your posts admin area. It’s in this checkbox you will set the post’s expiration date.

Product page shipping calculator for WooCommerce

The Product Page Shipping Calculator plugin allows your customers to calculate the cost of shipping before adding the product to their cart. The plugin also allows customers to see the available shipping methods for their area. If the product cannot be shipped to the customer’s location, the plugin will notify the customer. All calculations are done using Ajax, so you don’t have to worry about the plugin slowing down your site.

Payment Page

Payment Page makes it easy to collect payments on your WordPress website. The plugin allows you to connect to any payment gateway platform of choice. You can also receive one-time or recurring payments using Payment Page. The plugin comes with beautifully designed templates that you can customize to fit your brand and style. The form builder helps you increase your sales and conversions. You can collect payment in any currency. After payment, customers will also receive a confirmation message.

WP Roadmap

Wp Roadmap is a product feedback board for WordPress. The plugins allow you to display your company’s product roadmap on your WordPress website or blog. The plugin will display your new products, business developments, upcoming events, achievements, awards, and future projects on your site. WP Roadmap also gives you the option to collect and create feedback boards. The plugin comes with an intuitive interface and works with any WordPress theme.

LiveSession

LiveSession is a session replay plugin for WordPress. The plugin allows you to record everything happening on your site, including clicks, scrolls, and mouse movements. This plugin helps you understand how your visitors interact with your website. You can rewatch the videos as many times as you like. Instead of recording every single visitor on your site, LiveSession will record visitors with a high engagement score.

The plugin also comes with a feature called Rage Clicks. This feature helps you identify when visitors encounter Javascript errors. The plugin also has a beta feature called Clickmap. It helps you identify the specific elements on your site that visitors clicked and how many times. There is also a heatmap feature that identifies which pages on your site get the most interaction. The plugin is very useful in improving your user experience (UX) and conversion rates. It easily integrates with Google Analytics, Segment, Intercom, LiveChat, HelpScout, Olark, Wix, Shopify, and WooCommerce.

Auction Feed

Auction Feed makes it easy to display eBay items on your WordPress website. Visitors to your website will be able to search and buy products directly from your site. The plugin comes with a variety of styles to fit any WordPress theme. You can also add a product description above or below the product image. Customers won’t have to leave your website before making their purchases. The plugin is also free to use.

Floating Related Posts

Floating Related Posts is a WordPress plugin that allows you to display a banner with a list of related posts on your website. The banner can appear at the top or bottom of the web page. You can set the banner to pop up using a time filter or scroll trigger. The plugin is also compatible with Google Analytics. You can customize the banner background color, font size, button style, and text color. The plugin can be translated into any language.

Simple Restrict Content

The Simple Restrict Content plugin allows you to restrict the content that visitors can access on your WordPress site. You can choose who can access content on your website by setting up roles. The simple lightweight plugin restricts different content types, including, posts, web pages, and WooCommerce products. The plugin is available in Spanish and English.

Easy Video Publisher

Easy Video Publisher is a WordPress plugin that allows you to easily publish YouTube videos on your website. You can import YouTube videos from multiple channels. You can also schedule the YouTube videos to automatically upload to your website. Note that a YouTube API key is needed to import multiple videos at a time from a specific channel. The plugin allows you to use multiple API keys.

Preloader Awesome

Preloader Awesome is a preloader plugin for WordPress that allows you to create a page preloader interface while the rest of the webpage is still loading. Preloaders are interface elements that notify visitors that your website hasn’t crashed, just processing before serving content. Some of the features of the plugin include 14 page transition styles, progress bar, GIF support, 10+ default CSS loader, progress status counter, unlimited color, and counter font size options. The plugin is responsive and works on all modern browsers.

Menu Hover Effect

The Menu Hover Effect plugin allows you to add hover effects to the menu bar on your website. With this plugin, you don’t need to learn CSS. This plugin gives you 20 CSS menu hover options to choose from. It is a lightweight plugin and won’t affect your website speed.

Better Comments

The Better Comments plugin allows WordPress users to easily customize the comment section of their website. With the plugin, you can customize the look of your comment form fields, match the submit button with the colors of your site, and hide the comment’s date. The plugin also allows you to create a comment policy section. You can further customize the comment fields to highlight when they are selected and typed in. If you find rounded avatars common, the plugin also offers a hexagonal avatar option.

WP Pocket URLs

WP Pocket URLs is a handy WordPress Plugin that helps you manage your affiliate links. The plugin allows users to automatically shorten and track any affiliate link on their website. You can also manually shorten the links on your website. Each time a visitor clicks on a link you get access to information like click date/time, country, IP address, etc. You can also categorize your links and also create custom permalinks. There is also a dashboard widget that displays your top 10 links. On the “Reports” page, you can generate clicks reports. You can filter the reports by Month/Year, link category, country, and link title.

Craft CMS

Formie

Formie is a Craft CMS plugin that allows you to create user-friendly forms. The plugin comes with a drag and drop builder for creating forms. You can store user form submissions in your control panel in case you want to review them later. When a user submits a form, you will get an email notification. Formie also has an in-built keyword blocking feature to protect you from spam. The plugin has several integrationS: API for Elements, Address Providers, Captchas, CRM tools, Webhooks, and Email Marketing software. You can also create your custom integration. You can add over 25 fields to your forms using Formie.

Craftagram

Craftagram is a Craft CMS plugin for adding any Instagram feed to your website. Since the plugin uses the official Instagram API, you don’t have to worry about your website getting blacklisted. Craftagram also handles pagination for your Instagram feed. 

Shopify

We’re Open

We’re Open is a handy plugin for Shopify users. The plugin lets your customers know when you are open to receive new orders. Once your business hours are close, customers won’t be able to make new orders. A message will be displayed in your store that you are closed. The plugin ensures that you only receive orders when you are open. It works in any time zone and the API easily integrates with mobile apps.

Punch Metrics

Punch Metrics is a Shopify Plugin that helps you track your store’s visitors and also analyze their behavior. The plugin offers real-time data on your site’s visitors, the pages that see the most engagement, and which devices are the most popular. You can also record and replay visitors’ sessions so you can know exactly what they did on your site. Punch Metrics also has a heatmap tracking feature to understand which elements on your site get the most clicks.

Joomla

Simple Sliders

Simple Sliders is a content plugin for Joomla. The plugin allows users to easily create accordion sliders in their articles. You can add the sliders to your Joomla articles by adding this code:

{s​lider title="Slider 1 Title" class="blue"}
Slider 1 content.
{s​lider title="Slider 2 Title" class="red"}
Slider 2 content.
{/s​liders}

Jitsi Conferencing

Jitsi Conferencing is a video conferencing plugin for Joomla. The plugin will allow you to host meetings and easily connect with your clients. The module is simple and effective to use.

 

Featured image via Unsplash.

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EclipseCon Community Day is on Monday, October 19 14:00 to 18:00 CET (the day before the start of the main EclipseCon conference). Community Day at EclipseCon has always been a great event for Eclipse working groups and project teams. This year both EclipseCon and Community Day is virtual and free. Space for Community Day is limited, so please register and save your spot soon.

We have a packed agenda centered on the Jakarta EE, MicroProfile and Cloud Native Java communities. If there is a set of very focused sessions you should attend on these topics, the agenda offers the one place this year to do so. The sessions are intended not only for learning, but also for the community to actively engage with some key leaders. Note, after you register for EclipseCon, you will need to reserve your spot for Community Day through the Swapcard platform (let me know if you run into any issues).

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Web accessibility is important for two reasons:

  1. Being ADA & WCAG compliant is required by law (we’ll explain this further) so if your website isn’t compliant, you can get sued.
  2. It allows people with disabilities to browse your website, which increases your potential audience and it is the decent thing to do.

In this accessiBe review, we’ll cover:

How Does accessiBe Work

accessiBe is an automated solution that combines two applications to achieve full compliance.

Foreground application: the accessibility interface. This is the accessibility menu that allows users with disabilities to adjust the various UI and design elements on your website so it meets their unique needs.

Background application: proprietary AI technology that’s responsible for the ‘heavy lifting’, screen-reader, and keyboard navigation optimization.

The combination of these two applications is unique for accessiBe for a few reasons. While most available accessibility solutions offer just one of the two or rely on manual remediation, accessiBe checks both boxes and does it in a fully automated way.

Additionally, and most importantly, accessiBe continuously scans your website, every 24 hours, identifying and fixing new accessibility issues as they arise. Websites are dynamic – meaning, keep updating constantly with new content, pages, images and so on; being ADA and WCAG compliant is an ongoing concern, not a one-time fix.

How to Install and Setup accessiBe

You install accessiBe by inserting a single line of code on your website.

From your end, that’s all it takes.

The first thing that happens is that the accessibility interface appears on your website. The menu is available via the accessibility icon (that also appears automatically.)

Source: accessiBe website

Next, the AI application scans and analyzes your website for accessibility issues and compatibility with screen-readers and keyboard navigation requirements and fixes them. This automated process takes 48 hours.

Once the initial 48 hours have elapsed, your website is compliant.

From here on, accessiBe automatically scans your website every 24 hours to identify and fix new accessibility issues as they arise due to website updates.

Why Ongoing Compliance is Important

We’ve mentioned this already, but it’s important to stress this point.

Whether you have an e-commerce website or a company website, you keep updating and changing your website; new items go up for sale, new videos and content pieces are added. Every addition or removal from your website has the potential of creating accessibility gaps (like missing alt text for images.)

By continuously scanning and fixing your website, accessiBe ensures that you stay compliant. An accessibility audit remediates your website for the specific point in time the audit took place. Meaning, you’ll need to audit your website periodically to remain compliant, which is a costly affair. With accessiBe you don’t need to worry about this.

accessiBe Front End Features – The Accessibility Interface

The accessiBe accessibility interface (the menu that is available for users) is installed automatically on your website once you insert the line of code. Let’s look at the various features that are available for people with disabilities.

Accessibility Profiles Explained

First, it allows you to choose from a pre-defined set of profiles optimized for various disability needs:

When one of the profiles is selected, the required adjustments are instantly applied to your entire website.

For example, The ADHD Friendly Profile creates a reading mark that follows your mouse movements that diminish distractions and allows better focus:

The Cognitive Disability Profile frames all the elements in bounding boxes and adds an ‘reading cursor’ that acts as your mouse to allow enhanced orientation:

Each of the predefined profiles includes a suite of features that target the unique accessibility needs of the disability; the Epilepsy Safe Profile prevents videos from playing automatically, dims all the colors on your website and eliminates flashing and blinking animations; the Visually Impaired Profile enhances all your website’s visuals, enlarges all fonts to allow most visual impairments conditions (degrading eyesight, tunnel vision, cataract, glaucoma and more) to be able to browse your website with ease.

The last two profiles, Blind Users and Keyboard Navigation, work in unison. They allow blind and motor-impaired individuals to browse and use your website as they are used to, through screen-readers and keyboard functionality, respectively.

Two things need to be mentioned here:

  1. Blind individuals have screen-readers installed on their computers in the OS-level, meaning, on the hard drive of the computer. They use them to navigate the internet by having the software read for them every text that appears on the screen. As can be seen in the screenshot above, the Blind User profile is ‘launched’ automatically once accessiBe detects that the user is using a screen-reader. This is a crucial functionality since obviously blind users aren’t able to locate the accessibility icon.
  2. The same goes for individuals that are using the keyboard instead of a mouse to navigate the web, both the motor-impaired and the blind. accessiBe detects and automatically enables keyboard navigation on your website.

On top of the predefined accessibility profiles, accessiBe’s interface allows for further adjustments that can be controlled specifically to allow a personalized browsing experience according to the user’s needs. Let’s look at these adjustments.

Accessibility Content Adjustments Explained

The content adjustments allow you to control every aspect of the written content on your website. The menu looks like this:

Each of these elements allows for granular control of the way content, or text, is presented. From altering the entire website’s text to a readable, sans-serif font that is easier to follow, to highlighting titles and links, to adjusting font size, the spacing between lines and letters and using a text magnifier that follows your cursor on the screen.

Here’s how it looks with Highlight Titles and Highlight Links turned on:

You can see all the links are highlighted with an orange bounding box while all titles are highlighted with a blue bounding box.

Accessibility Color Adjustments Explained

The color adjustments allows users to control every aspect of the color scheme on the website:

From adjusting contrast and saturation, to switching the entire website to a monochrome color scheme, to adjusting textual elements and background colors. Let’s look at a few examples.

Here’s a side-by-side of default appearance and the Dark Contrast adjustment turned on:

And here’s how it looks with the Monochrome adjustment turned on:

Accessibility Orientation Adjustments Explained

The orientation adjustments allow full control of ‘distractions’ that make it hard for individuals with epilepsy, ADHD, and cognitive disability to browse the web:

As such, the orientation adjustments allow users to mute sound, hide images, stop animations and additional ‘focus’ features such as an enlarged cursor and reading assistance that highlights the text being read.

Here’s how the Remove Images adjustment works:

accessiBe Back End Features

Unlike ‘accessibility plugins’ (more on that later) accessiBe provides a comprehensive back end treatment to your website – automated, AI-powered analysis of compatibility with accessibility requirements and fixing of the elements that need adjustment.

It should be noted that 70% of the WCAG compliance requirements deal with screen-reader and keyboard navigation compatibility and all these requirements are not answered by installing an accessibility interface widget that merely makes UI and design adjustments.

For example, an accessibility widget will enable you to enlarge the font on your website, to adjust the saturation or to highlight links, but it won’t enable a blind individual to differentiate between a shopping cart icon and a checkout icon, nor will it enable a motor impaired individual to easily navigate a menu.

This is a crucial consideration to make when choosing a web accessibility solution. Being WCAG compliant is a YES / NO situation. Your website is either compliant or it’s not, there is no middle ground here.

accessiBe’s back end features come to solve and answer all these compatibility issues that enable full screen-reader and keyboard navigation functionalities.

Screen Reader Compatibility Explained

Screen Reader is a software for blind individuals to use computers and browse the web. As the name suggests, the software reads aloud what is seen on the screen for blind individuals.

The screen reader software is installed on the computer. But in order for it to work with websites, the website needs to be compatible with the software. To achieve compatibility with screen reader software, WCAG requires that a website should adhere to a set of attributes called Accessible Rich Internet Applications (ARIA) that are installed within the website’s code, allowing it to ‘communicate’ with the screen reader.

Let’s take social icons as an example. We are all familiar with those icons – Facebook, Twitter, Instagram – they are instantly recognizable for us visually. A screen reader software doesn’t actually ‘see’ elements on the screen, rather it scans the website’s code to understand what appears on the screen. As such, a Facebook icon code simply says ‘link’ and has the URL that directs the user when clicking the link.

So with a website that isn’t compatible with a screen reader, that doesn’t have ARIA tags implemented, the screen reader will read to the blind person “link” for the Facebook icon; not very helpful, is it?

When ARIA tags are implemented, additional information is added to the Facebook icon – and any other visual link on the website – that describes what is the link. So the screen reader will read to the blind person “Facebook link”.

It’s not difficult to imagine the scope and effort of the work needed in order to implement ARIA tags on your entire website.

Keyboard Navigation Compatibility Explained

Keyboard navigation means that motor-impaired individuals are using their computers only through their keyboard, rather than a mouse. Scrolling, clicking links and menu buttons, opening and closing tabs – everything is done using designated keys.

There are many issues relating to keyboard navigation as today’s websites are highly complex, layered with content elements, and react dynamically to user behavior. Any element of the website must be compatible to allow full keyboard navigation.

Let’s look at a popup as an example.

Popups can be triggered for a variety of reasons. For mouse users, it is a simple occurrence; you can bring the cursor to the area of the popup, click on one of the fields to input details or click the X to close the popup.

But how do you handle the popup using only the keyboard? How do you differentiate between ‘regular’ functionalities of the website and that of the popup? How do you ‘shift the focus’ of the keystrokes to a layered element? You need to allow unique keystrokes to operate the popup, keystrokes that are activated only when a popup appears.

It’s one example of the many challenges making your website compatible with keyboard navigation. The list of WCAG requirements for compatibility with keyboard navigation is a long one, and understandably so as it needs to enable motor-impaired individuals to navigate your website with the same ease as the rest of us using a mouse.

How accessiBe’s Background Processing Achieves Screen Reader and Keyboard Navigation Compatibility

Without getting too technical, what accessiBe does is scan the entire code of your website and adds keyboard functionalities and ARIA tags to various elements on your website directly. It won’t interfere with your site’s code, but rather add an additional ‘layer’.

accessiBe’s AI ‘learned’ all of ARIA’s tags and keyboard functionalities required by WCAG and when scanning your website’s code implements all the required adjustments to achieve full compliance.

How accessiBe Makes Menus Accessible

Menus are a good example for understanding what the accessiBe background processing does and the benefits it provides.

We recognize menus on websites instantly, because we saw thousands and thousands of them. We know how they look, we know what their functionality is, and we know where to hover and click in order to reach the various pages of the website.

But if you remember, we said that screen readers don’t ‘look’ at the screen, but rather scan the site’s code to understand structure, identify links and read them aloud with all the text that appears on the page.

So menus are coded as a list structure, because in a way they are. A screen reader will announce a menu as a list, which might be confusing for a blind user. Additionally, many menus have drop-down sub-menus, accessible via a hover or by clicking a little triangle. Without proper ARIA tagging, a screen reader will miss the sub-menu.

What accessiBe does is adding readable tags for every element in the menu so a screen reader will recognize and announce each element properly. The ‘list’ code structure will get a “menu” tag, and the sub-menu will get a tag for ‘sub-menu’, thus allowing the blind individual to utilize the full functionality of the website.

Additionally, accessiBe alternates the tags on-the-fly while the site is being browsed. Once a sub-menu has been opened, a tag that says “sub-menu open” will be added to indicate to the screen reader what has happened, and will be changed with the tag “sub-menu close” once the sub-menu has been closed.

Image Recognition

One of the key elements of accessibility compliance with screen readers is to provide accurate alternative descriptions for images, known as alt text.

accessiBe utilizes various image, object and character recognition technologies (OCR and Iris) to provide highly descriptive and accurate depictions of images displayed on the website. Without adding screen-reader compatible alt tags to images a blind individual would simply not be aware of the existence of images, and miss out on the information usually displayed on images.

Let’s look at the following banner images from an e-commerce website:

As you can see, valuable information is communicated via the images – sales and discounts – the kind of information any shopper would want to know.

This is the descriptive text that accessiBe’s AI assigned to these images, completely automated with no human intervention (from left to right):

  • Image contains: shopping,  shorts, woman, ashion; image text: extra 50% off shorts
  • Image contains: shopping, red top, woman, jeans, fashion; image text: 50% off bottoms
  • Image contains: shopping, blue jumpsuit, woman, fashion, bed, ; image text: 50% off jumpsuits & rompers
  • Image contains: shopping, shoes, ocean, woman, fashion; image text: 50% off shoes

Again, doing this kind of work for the hundreds to thousands of images that are displayed on every e-commerce website requires a lot of time and effort. accessiBe achieves this in a completely automated way, and every image added to your website instantly gets its alt text.

Comparison of accessiBe with Accessibility Plugins

There are many web accessibility plugins out there. They offer a ‘quick fix’ for ADA and WCAG compliance – add an accessibility menu and you’re done.

As tempting as it may sound, the distinction between an accessibility menu and being fully compliant must be made.

As we’ve mentioned earlier, there are two parallel tasks that need to handle in order to achieve ADA and WCAG compliance:

  • Front end – UI and design adjustments, achieved by the Accessibility Interface (the visible menu for content, font, color and orientation adjustments)
  • Back end – screen-reader and keyboard navigation compatibility, achieved by implementing ARIA tags and further code adjustments

Reminder: 70% of accessibility compliance requirements deal with back end adjustments, meaning, screen-readers, and keyboard navigation compatibility.

Accessibility plugins, whether free or paid, only answer the front-end requirements. Meaning, after installing an accessibility plugin, you are just 30% compliant. Since accessibility compliance is not a scale (you don’t ‘get points’ for making it halfway through) you’ll need to turn to an additional provider to do the back end work.

accessiBe, on the other hand, provides a full accessibility compliance solution, covering both UI and design requirements through the accessibility interface AND screen-reader and keyboard navigation compatibility requirements through it’s automated AI technology that analyzes and makes adjustments in the code-level of the website.

Benefits of Using accessiBe Over Accessibility Plugins

  • Achieving complete accessibility compliance
  • Dealing with a single provider, rather than two or more
  • Cost-efficiency (manual audit and remediation service are expensive)
  • Complete compatibility with screen-readers and keyboard navigation
  • Enabling true accessibility to individuals with disabilities

Comparison of accessiBe with Manual Accessibility Services

Manual accessibility services can help you achieve full accessibility compliance, but it comes with two major disclaimers:

  1. You’ll still need an additional solution for an accessibility interface, which the service companies don’t provide
  2. The compliance achieved is for the point in time the audit and remediation were performed. Let’s explain this point further.

Companies that offer a manual accessibility service assign a team of accessibility experts to do an audit of your website. The result of this audit is a lengthy document detailing all the accessibility faults that your website has. It is a valuable document as it gives you a precise depiction of what needs to be fixed in order to achieve compliance.

From here there are two possible paths:

You can either take the audit results to your development team and have them remediate your website accordingly.

Or, some of the service companies offer a remediation service, meaning, they’ll assign their own engineers to manually make the necessary changes in your website. Needless to say this extra service isn’t given for free.

In both cases, you are looking at a process that takes weeks if not months (depending on the number of pages your website has.)

Additionally, since it is a manual process done by experts, it comes with a hefty price tag.

But most importantly, the audit and remediation hold for the time they were done. Unless you have a 100% static website, meaning, you do not make any changes to your website – never add or remove products, never update content – the ‘effect’ of the audit and remediation fades away with time.

Since the process was manual, any changes you make to your website must be handled manually accessibility-wise. You added a new banner with a link to items on sale, you’ll need to go into the code and add ARIA tags. You added a new image, you’ll need to go into the code and add alt text compatible with screen-readers. And so on.

Some of the manual accessibility service companies offer maintenance services as well. They will periodically audit your website (manually) and provide a remediation document that will need to be implemented (manually) either by your development team or by theirs for an additional cost.

These costs add up. Having your website audited and remediated for compliance on an ongoing basis takes time, effort, and money. But you don’t have a choice. Being ADA and WCAG compliant is an ongoing task, since websites are dynamic and being updated regularly.

accessiBe, on the other hand, offers a 100% automated and ongoing compliance solution. The initial audit and remediation process is carried out – with no human intervention – in 48 hours (compared to weeks or months by a manual provider). Then, your website is scanned every 24 hours to identify and fix accessibility issues using accessiBe AI technology. Meaning, compliance maintenance is constantly carried out ‘in the background’ keeping you ADA & WCAG compliant at all times.

Which brings us to another crucial point regarding manual accessibility services. They make it extremely hard for you to scale up. Every business has a constant aim to grow, but with a manual accessibility service, scalability becomes a pain point. The more you grow the more time, effort and money you need to put in to remain compliant. You want to add another section to your website, you want to launch an additional website? Using a manual accessibility service will hold you back. You’ll need to account for additional time before going live to manually enable accessibility and additional funds. For fast-moving companies, time becomes a serious burden.

Since accessiBe offers an automated and ongoing accessibility solution, scalability is not an issue.

Benefits of Using accessiBe Over Manual Accessibility Services

  • Time-efficient
  • Cost-effective
  • 100% automated
  • Ongoing compliance
  • Infinite scale
  • Single provider for full compliance (front end and back end)

How to Check Your Web Accessibility Compliance Level

Before you get started on your path to being ADA & WCAG compliant it’s important to understand the current state of accessibility your website provides.

Obviously, if you’ve never taken any steps to make your website accessible to individuals with disabilities, there’s no need for this – your website isn’t accessible in any way.

This is actually highly important if you have taken steps to make your website accessible, like for example, installing one of the accessibility plugins. You might be under the impression that by doing so your website is both compliant and accessible to individuals with disabilities.

There’s a simple and quick way to face the accessibility reality.

accessiBe offers a free, automated compliance audit tool available online named aCe. It uses accessiBe AI technology to scan your site, detect accessibility issues and provide quite a detailed report on the various elements that impact your website’s accessibility, and those include:

  • General score
  • Clickables
  • Titles
  • Orientation
  • Menus
  • Graphics
  • Forms
  • Documents
  • Readability
  • Carousels
  • Tables

Each of these elements is given a score and some explanations to the specific issues that need attention within the context of these elements.

In addition to gaining a compliance audit with the remediation steps needed to be taken in order to fix these issues, aCe gives you a very clear idea of where you stand and what needs your attention in order to achieve compliance.

We gave it a try. We ran a website that has installed one of the accessibility plugins (which was recognized, by name, by the aCe audit tool) and the results cement the point that these plugins aren’t comprehensive enough of a solution for true ADA & WCAG compliance.

Here are the results:

As can be expected, the UI and design side got relatively high scores, due to the accessibility plugin installed on the website, but anything that has to do with back end compatibility with screen readers and keyboard navigation got a failing score.

Conclusion

accessiBe is an automated and comprehensive web accessibility solution that achieves ongoing compliance with ADA and WCAG regulations for your website.

It offers a unique combination of front end and back end compatibility, meaning, it provides an end-to-end solution for both user-facing accessibility interface, and compatibility with screen readers and keyboard navigation.

The solution offered by accessiBe is a no-touch, no-code, continuous compliance utilizing proprietary AI technology that audits and remediates your website.

It is by far one of the most affordable web accessibility solutions, starting at $490 for websites with up to 1,000 unique pages.

When compared to accessibility plugins, accessiBe’s offering is robust and comprehensive, delivering full compliance that plugins aren’t able to.

When compared to accessibility manual services, accessiBe offers a speedy and automated audit and remediation process compared to the lengthy, manual and highly expensive offering of the service companies. Additionally, accessiBe, unlike accessibility manual services, delivers ongoing compliance and the ability to scale with ease and speed.

The combination of AI-based audit and remediation, the most comprehensive accessibility interface on the market, ongoing compliance, scalability, and a highly affordable plan makes accessiBe stand out from the competition by offering a unique end-to-end solution for achieving ADA and WCAG compliance in a fast and simple way.

Featured image via Unsplash.

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