How to Name Your New Business

14 octobre 2020/par Service comm.

7 All-Too-Common Landing Page Errors You Must Avoid

And it does this 24 hours a day, 7 days a week, 52 weeks a year without ever asking for a pay raise.

But this is true only if your website landing page is designed well, maintained, and optimized to the gills. The art and science of a flawless landing page is beyond the scope of a single article, but we can start with helping you spot seven of the most common – and damaging – trouble spots.

1. Unclear Value Statement

Typically, new visitors to your page will only stay on it 3 to 15 seconds before they get distracted. In that span of time, you must offer a clear and visible reason to stick around and interact with the page.

That reason is your value statement. What value do your readers get in exchange for the time you ask them to spend? High-quality content is a must (and hopefully a given), but you also need to pull them in so they experience that content.

Does your landing page do that? If yes, great! If no, you should fix that. If you’re not sure, ask yourself:

Is there a compelling, visible headline that expresses the end benefits clearly and succinctly?
Is there a subheadline explaining your offering in more detail?
Are there supporting graphics that pull the eye toward your headline and subheadline?

If there aren’t, add them now.

2. Poor Signposting

Your landing page isn’t just there to be pretty. It’s meant to convince people to take action. If you don’t make it easy to find your call to action, most viewers won’t look for it.

deliver enough value to make it worth the hassle

You must make it clear — in as succinct and efficient terms as possible — why the action you want a reader to take will deliver enough value to make it worth the hassle. Tell them, in words that stand out from the rest of the page, what you want them to do next and what they’ll receive for doing so.

Improving your signposting stats by asking yourself the following questions:

Do you have a clear understanding of what the next step in a visitor’s customer journey should be?
Is it easy to find and take that step on your website?
Does your copy make a clear and compelling argument in favor of taking that step?

If you can answer yes to all three questions, your signposting is likely good (or at least good enough for now). If not, now you know what you have to do to improve it.

3. Slow Loading Time

Remember that 3 to 15-second maximum time limit we mentioned earlier? That span includes time spent waiting for your landing page to load, and every microsecond of that wait increases a reader’s likelihood of bailing on the whole thing. You must get your loading time to be as quick as possible.

Viewers who exit your landing page early – including while still waiting for it to load – increase your site’s bounce rate. Higher bounce rates reduce your rankings on Google and other search engines, meaning a page that loads too slowly not only impresses fewer viewers, but it also gets fewer viewers overall.

Improving your loading time is usually a job for your tech team or whoever in the office is responsible for overseeing your hosting service. That said, here are a few of the most important ways to optimize this important factor:

Optimize image size, file format, and compression;
Clean up your database by deleting saved drafts, old revisions, unused plugins, and similar virtual detritus;
Confirm that your WordPress theme (if applicable) is optimized for quick loading;
Use a content distribution network for file storage;
Analyze server response time with your hosting service, and work with them to reduce it;
Install tools that leverage browser caching;
Fix all your broken links;
Remove all render-blocking from JavaScript;
Reduce the number of redirects necessary to reach your page;
Optimize your code, especially in CSS, JavaScript, and HTML;
Enable file compression — except for on images;
Replace all PHP content with HTML wherever possible.

This is technical, detailed work, but it’s important. If you don’t have team members up to these tasks, it can be worth hiring an outside consulting company to do it for you.

4. Only One Landing Page

You have a good idea of your ideal customer’s hopes, fears, pain points, demographics, likes and dislikes, and other important information. If you have several different types of customers, you can’t use the same landing page for each of your customer groups. Each group has different characteristics that will prompt them to follow your call to action, so you don’t want to offer just one landing page.

Similarly, you also probably have more than one product or set of content and offerings to generate sales. Having only one landing page can lose leads because the page is only optimized for one of those products or content sets.

Ideally, you should have a unique landing page with a tailored offer for each of your customer models that would send those individuals to each of the products and content sets. An ad for professionals in their 30s making over $50,000 a year would lead to a landing page built for them, while an ad for heads of households working from home would lead to a landing page built for them.

Yes, that means a company with three profiles and four content sets would need 12 landing pages. And yes, it’s worth that kind of effort.

5. Insufficient Visuals

“A picture is worth 1,000 words” is ancient wisdom, but it’s far from true in the internet world – it’s actually worth more. A quick look at social media and blog performance will tell you many people will look at, enjoy, and share a photo or video, but not many will read an entire 1,000-word post on the same topic.

How well your landing page performs depends on the images you use and how you present them. Does your page’s layout conform to the best practices of visual web design:

Including images that emotionally reinforce the value expressions of your product’s core benefits;
Containing sufficient white space to not be intimidating;
Providing data images to indicate the worth of what you do;
Using visual design cues to lead the eye toward your conversion points;
Applying color gradients to highlight offers and your call to action;
Using infographics to replace the dreaded “wall of text”.

If you can say yes for half of these things, carry on. If not, this point may be among the better places to start with a landing page redesign.

6. Asking For Too Much, Too Soon

Craft a custom calls to action that meet all levels of interest, need, and desire

Not every landing page visitor is created equal. Some are hardcore fans and experts in what you do, ready for a 10,000-word white paper that dives deeply into the research supporting your use case. Others might have heard about your industry on an Instagram page and want to know the basics of what you do.

There’s nothing worse than going to a website and being asked for all of your personal information right away. If your call to action requires too much knowledge, too deep a commitment, or even too much personal information, consider scaling back. Otherwise, you risk turning away potential customers.

Better yet, go back to No. 5 above and build a new landing page for beginners and early-stage leads. Craft a custom calls to action that meet all levels of interest, need, and desire.

7. No Trust Elements

Offering some type of authentic customer referral or testimonial is important. It all boils down to the same thing: telling those who read your landing page that other people already like what you do and how you do it.

Examples of effective modern trust elements include:

Quotes from positive reviews next to a photo of the reviewer;
Screenshots of social media posts praising your company or product;
Short video interviews of happy clients;
Blurbs for industry thought leaders approving of you;
Images portraying business credentials and certifications;
Links to positive press coverage;
Logos of known business customers who buy and trust your brand.

Final Thought: What’s Next?

There isn’t one guaranteed way to turn a landing page from something full of holes into something perfect. But first, run an audit of your landing page using this list as a guide. Note which errors are there. Next, sort them in order of what takes the least time to fix to what takes the most time to fix.

Then, fix them in that order. We find that getting the quick fixes done builds excitement and momentum, whereas starting with a harder fix can mire down the whole process.

If none of these errors exist on your landing page, congratulations. There’s still lots of work to do on your website and content marketing, but it’s not among these rookie mistakes.

Featured image via Pexels.

Actualités, Méthodes et organisation des process IT

2 octobre 2020/par Service comm.

Adopting DataOps for Agile Data Management Processes

As businesses become AI-ready, efficient data management has acquired an unprecedented role in ensuring their success. Bottlenecks in the data pipeline can cause massive revenue loss while having a negative impact on reputation and brand value. Consequently, there’s a growing need for agility and resilience in data preparation, analysis, and implementation.

On the one hand, data-analytics teams extract value from incoming data, preparing and organizing it for the production cycle. On the other, they facilitate feedback loops that enable continuous integration and deployment (CI/CD) of new ideas.

Source de l’article sur DZONE

25 septembre 2020/par Service comm.

Looping Measures of Effectiveness Back to the Creative Team

When analysts for professional sports teams noticed that marketing promotions that included the team’s logo vastly outperformed similar creative assets that featured player imagery — something which, to the casual observer, this may simply sound like good analyst work — it showed something significant: creatives rarely receive an analytical assessment of their work.

More than half of creatives say they rarely…get qualitative performance data about the creative content

Those analysts didn’t just stumble upon that insight. The feedback loop — where someone is dedicated to evaluating the creative used in marketing campaigns and feeding the data back to designers — was the result of a concentrated effort to improve the creative process, workflow and by extension, organizational culture.

More than half (55%) of creatives say they “rarely” or “never” get qualitative performance data about the creative content they’ve produced. Less than one-in-five creatives (17%) receive such feedback “always” or “often.” That’s according to our research, as published in the 2020 In-House Creative Management Report, which was conducted in partnership with InSource, a professional association for in-house creatives.

Two Approaches to Measuring Creative Value

The 2020 In-House Creative Management Report revealed that 89% of respondents think creative work is important to meeting business objectives. Similarly, 87% said their organization is giving them the same or more credit for the business results their work delivers for the organization.

How can a creative team improve what it does for a business if they never see how their work influences market behavior?

Those statistics are encouraging since creative teams have been asked to do more and more — with the same or fewer resources — for years. However, to sustain this positive relationship with marketing and business leaders, creative teams will need to find quantitative ways to demonstrate their value. The feedback loop strengthens the strategic relationship creatives have with their business leaders.

So how can creative value be measured? Efficiency and effectiveness are the two primary approaches.

Efficiency

Measures of efficiency center on output. Efficiency aims to quantify requests, project by volume, type, requestor, and per designer, completion times, cycle times, cause of delays, and rounds of revision.

Such measures are essential for making a case for the resources the creative team needs to get the work done. In our research, most in-house creative teams are at least thinking about output metrics. This is a good start but it’s just the beginning.

Effectiveness

Measures of creative effectiveness are the next level in organizational sophistication. The creative process doesn’t end when a project has been approved. Instead, there’s a feedback loop that still needs to be completed – performance metrics must be shared with the creative team. How can a creative team improve what it does for a business if they never see how their work influences market behavior?

Importantly, the benefits of sharing performance data goes beyond process improvement. It spreads to the overall culture which strengthens the partnership between creatives and marketing.

As Brent Chiu-Watson, a product leader at Adobe, wrote, measures of efficacy lead to a “mutual interest in understanding creative effectiveness.” In turn, cross-functional collaboration improves and the whole team begins “to provide better insight through dialogue.”

3 Ideas for Looping Measures of Effectiveness Back to Creative

When marketing organizations are interested in measuring creative, there is often more emphasis on measures of output than there is effectiveness. Sometimes, what gets measured is what’s easy to measure. There are several reasons for this:

Creatives haven’t traditionally focused on metrics;
The trend of bringing creative in-house has been driven by efficiency;
Creatives don’t typically have access to performance metrics.

“There is an old adage that you can choose quality, speed or cost, but not all three. Sometimes two, but never all three,” says Adam Morgan, an executive creative director for Adobe, who contributed to the 2020 In-House Creative Management Report. “So, we say the most important thing is quality creative, but then we measure on speed and efficiency.”

Fortunately, Adam and several other big thinkers in the creative space offered some ideas for approaching this business problem.

1) Establish metrics and access in the beginning

“Two thoughts come to mind when you see creative teams not getting feedback on their work. First, does that data even exist? The marketing team might not be collecting it because they haven’t defined success metrics,” wrote Ilise Benun, a speaker, author and business coach for creative professionals at Marketing Mentor.

“Second, the marketing team has data, but they aren’t providing it. In that case, the creative team has to make it easy for the marketing team to pass that data over. Define what those metrics are at the beginning of the project, and then set up the project so that you can collect that information or have direct access to it at the end of the project.”

2) Pair creatives with analytics teams

“In general, teams that are earning their seat at the strategic table are probably also more connected to data. But I don’t think that the creative department should get swamped down in endless metrics,” says Adam.

“Use this as an opportunity to build a strategic partnership with even more departments within the organization who are already focused on measuring performance.”

3) Sharpen analytical skills of creatives

“It’s important to remember that operational metrics are key to showing the impact creative work has on the business,” says our very own Molly Clark, who heads our marketing team. “Creatives will strengthen their relationship with the business by becoming analytical creatives – the best combination of data-driven and creative.”

A Culture of Creative Feedback

The design team for the professional sports organization, at the beginning of this piece, were surprised by their analysts’ findings: most usually agreed that player imagery is visually more compelling. However, the organization built a feedback loop into the creative process that put combined analytics and creative to drive better business results.

Featured image via Unsplash.

Actualités, Méthodes et organisation des process IT

9 septembre 2020/par Service comm.

Eta-Expansion and Partially Applied Functions in Scala

This article is for Scala programmers who know at least these essential concepts: what a method is and how to define a function value (lambda). Here we’ll discuss the topic of eta-expansion and partially-applied functions, which are often loosely covered and piecemeal.

You can read this article over at the Rock the JVM blog in its original form or watch as video on YouTube or in the video below:

Source de l’article sur DZONE

7 septembre 2020/par Service comm.

Real-Time Stock Data Using Marketplace’s API

In this time of global economic turmoil, it’s more important than it’s ever been that your financial decisions are based on accurate, up-to-date, market information.

In a world where stock price is a key confidence marker, the businesses that attract attention, secure investment, and grow, are the ones that can demonstrate their value in a wider market.

Up to now, displaying accurate market pricing has been prohibitively expensive, needing direct access to a huge dataset, and the code to mine it. So we’re delighted to introduce marketstack, a real-time market data API that’s reliable, simple to integrate with your site or app, is lightning fast, and includes a free-forever plan.

What is marketstack?

marketstack is a REST API that allows you to access stock data for public companies at 72 global exchanges including the New York Stock Exchange, the Nasdaq, the Tokyo Stock Exchange, and the London Stock Exchange.

marketstack delivers real-time market data, accurate to a single minute, ensuring that the information you base your decisions on, and the information you pass on to your customers, is always up to date.

There are more than 125,000 stock tickers, from over 50 different countries; you can query stocks, or over 75 different market indices; intraday market data is included, meaning you can monitor trades that close at the end of the day; you can even retrieve data about time-zones and international currencies.

Why Choose marketstack

marketstack uses cutting-edge technology to deliver market data in an easy-to-integrate JSON format, which is lightweight and incredibly easy to dig into.

Requests are made via a simple HTTP GET call, and all requests are run through bank-quality 256-bit HTTPS encryption. Whatever code stack you’re using, whether it’s PHP, Python, Node, or plain old JavaScript, marketstack provides comprehensive documentation to get your team up to speed in mere minutes.

The highly reliable cloud infrastructure can handle anything from a few dozen requests per year, all the way up to millions of requests per day. Regardless of the scale of your project, marketstack is robust and flexible enough to handle it.

It’s Not Just About Money

marketstack isn’t just about the bulls and bears of markets, in the tech sector specifically, stock price is an indicator of wider business trends and performance.

When Apple became the first US company to reach a $2 trillion valuation, not only was its stock price central to the story, but it indicated a trend in the tech giant’s dominance that went beyond cold hard cash.

When an eccentric billionaire makes outrageous, and ill-judged comments, and tanks his company’s valuation, the fluctuations in stock price are a big part of the story.

Beyond the spin of politicians, the market index of different exchanges is an indication of what analysts with in-depth knowledge really think during an election campaign.

With over 30 years of historical data, marketstack is a history of business, particularly the burgeoning tech sector, and makes that history available with a simple to use API.

marketstack’s Rock Solid API

marketstack’s API is built on top of apilayer technology, one of the most respected, and trusted API providers in the world, with a huge amount of experience delivering data reliably. Millions of API requests can be run through the API hourly, and it still has almost 100% uptime.

Any API is only as good as the data it supplies, and marketstack’s data is supplied by numerous high-authority providers around the globe, resulting in unprecedented accuracy.

As a result, marketstack is trusted by over 30,000 companies — including Microsoft, Amazon, Uber, and Credit Suisse — and 80+ universities.

Getting Started with marketstack

marketstack is entirely free for up to 1000 requests per month, with access to 1 year of historical data, as well as end-of-day data. No credit card is required to get started, and you’ll never be billed. This is the perfect option for simple integrations, or developers working on proof-of-concept builds. What we really like about marketstack is that the free package is genuinely usable. It’s not just a trial version that presses you into upgrading.

For anyone who needs more comprehensive data, packages that include market indices, technical support, and commercial use permissions, start at $9.99 per month, or just $7.99 per month when billed annually.

Head over the marketstack today to claim your free API key, and get started.

[– This is a sponsored post on behalf of marketstack –]

1 septembre 2020/par Service comm.

8 Easy Ways To Ruin Your User Onboarding

To understand why user onboarding is such an indispensable tool, we need to empathize with the people using our products; we all come from different backgrounds and cultures, we make different assumptions, and we see the world differently.

User onboarding helps mitigate these differences by making your product’s learning curve less steep.

However, companies often make unfortunate mistakes that hinder user experience and cause frustration. In today’s article, we’ll take a look at eight ways companies ruin their products’ onboarding process.

Let’s dive right in, shall we?

1. No User Onboarding at all

As a part of the team that created a product, you’ve probably spent hundreds of hours going over its features and the most minute detail. Naturally, you know the product like the back of your hand. The user does not.

Naturally, you know the product like the back of your hand. The user does not

We may believe that the app we’ve worked on is straightforward and that user onboarding is probably overkill — but that’s almost never the case. Guiding our users through a product will help with retention, conversion, and their overall satisfaction.

However, there are very rare cases when you can do without user onboarding, here are a few:

Your product is too straightforward to cause any confusion;
Your product has a formulaic structure, similar to that of other products’ in your category, i.e., social media or e-commerce;
Your product relies heavily on Google or iOS design guidelines with common design patterns;
Your product is too complex (enterprise or business-oriented) — in such cases, users need special training, rather than just an onboarding;

2. Assuming That Users “Get It”

One of the vital UX mottos we should always be mindful of is that “we are not our users.” When onboarding them, we always need to assume that they’re at square one. We should communicate with them as if they have no prior knowledge of our product, its terminology, and the way it works.

Providing freshly-registered users with highly contextual information will most likely confuse them. As a result, this will render your attempts to create a helpful onboarding process useless.

3. Onboarding Users on a Single Touchpoint

it’s tempting to brainstorm which features should make it into the onboarding, then design and code them; that’s a very bad idea

The main problem with the previous point is that it’s too contextual for new users. However, providing no context altogether can be problematic as well. This is commonly found in onboarding processes that focus on a single touchpoint while leaving out the rest of the product.

By choosing to inform users of our product’s features, we force them to detour from their “normal” course of action. This comes at the cost of the user’s frustration.

Since we’re asking people to pay this price, it’s best to provide them with information that will also help them navigate the entire product. As a result, this will decrease the number of times we’ll have to distract them from their ordinary flow.

4. Forcing Users Through Onboarding

We’ve previously mentioned that we mustn’t assume that users have any background knowledge about our products.

The opposite argument can be made — experienced users don’t need a basic onboarding process. It will most likely frustrate them, and it won’t provide them with any real value. Also, forcing users through this process will most likely take the onboarding frustration to a whole other level.

This is why it’s essential that we allow them to skip the parts they don’t find useful. This way, we’ll address the knowledge gaps of the people who really want it and need it.

5. Onboarding Based Purely on Assumptions

This is yet another point that’s implicit in “we are not our users”. Oftentimes, it’s tempting to brainstorm which features should make it into the onboarding, then design and code them; that’s a very bad idea.

Here’s what every designer should do instead:

Do user interviews: You should conduct these before having anything designed; user interviews will help you shortlist and prioritize features in terms of their significance, so that the onboarding is focused around the features that matter most.
Do usability testing: Once you have a good idea of what features your users consider most important, design onboarding that reflects that; having completed your design, make sure to conduct at least 5 usability testing sessions with users, so that you can make sure that your design works.

6. Just Letting Users Quit

While we shouldn’t force people to go through onboarding, it doesn’t mean we shouldn’t nudge them in the right direction.

find that sweet spot between being front of mind and annoying

People choose not to onboard for many reasons, but showing them around will benefit both parties. Therefore, it’s never wrong to remind them that they can always resume onboarding via email or push notifications (unless you’re too pushy). Make sure to find that sweet spot between being front of mind and annoying.

Similarly, these two mediums are a great way to deliver valuable information as well.

Here’s a great example of an onboarding email from InVision:

And here’s a clever notification from TripPlanner:

Source: clevertap.com

7. Asking For Too Much Information

We need to always be mindful of the fact that the product’s spokesperson should act as a guide during onboarding. Its goal at the very beginning is to build trust.

We can ask for small favors when we’ve built a solid and lasting relationship

Not only is asking for too much information from the get-go unproductive, but it will also undermine the trust that the user already gave us.

It’s best to abstain from asking freshly-registered users for their credit card information. Nearly 100% of businesses care about profits — and there’s no shame in it. However, today’s most successful companies make money by providing users with value. So it’s best to stimulate users to share their financial data in subtler ways while focusing on customer experience.

The same can be said about subjecting the people using your service to extensive questionnaires. At the first steps of our interaction, it’s all about giving and gaining trust. We can ask for small favors when we’ve built a solid and lasting relationship.

8. Onboarding for the Sake of Onboarding

While there are dozens of reasons why you should guide your users through your product, it needs to be done well. A pointless onboarding process that doesn’t provide users with value is more frustrating than the lack thereof.

Onboarding can be a bit frustrating at times. Pointless onboarding will just raise eyebrows. It will slow users down and disengage them, which is exactly the opposite of what we want.

Conclusion

The process of introducing your users to your product is one of the factors that will define its success.

A critical aspect of user onboarding that we need to always take into account is value. Is this detour from our user’s ordinary course of action valuable to them? Will this improve their experience with the product?

Onboarding demands careful and continuous tailoring. Once perfected, this process will help you win new users’ hearts and help you build brand loyalty.

Featured image via Unsplash.

Source de l’article sur sap.com

31 août 2020/par Service comm.

SAP renforce son engagement dans le développement durable en plantant un arbre pour chaque achat en ligne sur les SAP Store et SAP App Center

Actualités, ERP & Applications, Innovation, SAP

SAP SE (NYSE : SAP) annonce que le Groupe plantera un arbre pour chaque achat effectué sur les plateformes SAP® Store et SAP App Center. L’objectif de SAP étant de planter 5 millions d’arbres d’ici 2025. Cette initiative s’ajoute aux mesures déjà prises par SAP pour intégrer le développement durable dans ses opérations et activités centrales.

« Chez SAP, nous avons à cœur de promouvoir le développement durable et de lutter contre le changement climatique », a déclaré Christian Klein, CEO de SAP. « Nous avons déjà atteint la moitié de notre objectif visant à planter 5 millions d’arbres d’ici 2025. Pour renforcer ces efforts, nous planterons un arbre pour chaque transaction numérique effectuée sur les SAP Store et SAP App Center. Les clients bénéficieront d’une expérience simplifiée de la commande à l’approvisionnement, tandis que nous planterons également un arbre en leur nom. Cela souligne notre engagement à relever les défis environnementaux avec des solutions basées sur la nature. »

Pour soutenir davantage l’objectif de plantation d’arbres de l’entreprise, Thomas Saueressig, membre du Conseil d’administration de SAP SE et Ingénierie produits chez SAP, a rédigé une publication LinkedIn sur le programme Climate 21 de la société. Chaque fois que cette publication recevra une mention J’aime ou sera partagée, SAP plantera un arbre, avec un objectif de 21 000 arbres plantés.

SAP permet aux entreprises de trouver, d’essayer et d’acheter rapidement et efficacement ses solutions ainsi que celle de ses partenaires sur SAP Store et SAP App Center. Les clients peuvent bénéficier de nouvelles solutions opérationnelles en quelques minutes seulement. Les canaux en ligne fournissent également aux clients existants des recommandations et des offres complémentaires, leur permettant d’ajouter des abonnements existants en quelques clics seulement.

Cette annonce fait suite à plusieurs autres initiatives récentes de SAP en faveur du développement durable qui aident les organisations à atteindre leurs objectifs climatiques. Celles-ci incluent notamment le programme Climate 21 et l’application SAP Product Carbon Footprint Analytics dévoilée en juin dernier lors de l’événement SAPPHIRE NOW® Reimagined. Cette dernière permet à aux entreprises utilisatrices d’analyser leurs émissions de gaz à effet de serre afin de réduire leur empreinte carbone et de contribuer au 13^ème objectif des Nations Unies pour le développement durable : la lutte contre le changement climatique.

En plus de fournir aux clients des technologies habilitantes, SAP entend montrer l’exemple en se fixant pour objectif d’atteindre la neutralité climatique d’ici 2025 et s’engage à atteindre des objectifs de réduction des émissions de 1,5 °C fondés sur des données scientifiques en adéquation avec l’objectif à long terme de neutralité carbone. 94 % des employés de SAP étant engagés en faveur du développement durable, comme le montre la dernière enquête auprès des employés, les objectifs de développement durable de SAP et ceux de ses clients resteront certainement une priorité absolue.

Le rapport intégré de SAP, qui contient une analyse détaillée de ses émissions et de ses impacts, est considéré comme l’un des plus progressistes du secteur de la technologie. L’entreprise est signataire du Pacte mondial de l’ONU et membre d’associations partageant des valeurs communes, dont le CDP, la Value Balancing Alliance et la Fondation Ellen MacArthur. Par ailleurs, SAP est le premier éditeur de logiciels figurant en tête des indices Durabilité Dow Jones (DJSI).

Trouvez, essayez et achetez des solutions SAP en ligne sur SAP Store, et des solutions partenaires sur SAP App Center.

The post SAP renforce son engagement dans le développement durable en plantant un arbre pour chaque achat en ligne sur les SAP Store et SAP App Center appeared first on SAP France News.

24 août 2020/par Service comm.

The Convergence of Blockchain and Artificial Intelligence

Actualités, Méthodes et organisation des process IT

Introduction

According to a 2016 research by Mckinsey, it was revealed that the total annual external investment in AI ranged between $8billion to $12billion in. Statistically, this is a clear sign that AI is making a great impact in the global industries especially the financial sector. In other words, it’s a revolutionary impact in the financial industry can not be underestimated.

Blockchain, on the other hand, has also shown its immense potential in so many industries especially in the finance industry. In fact, it’s digital disruption is greatly impacting how so many businesses operate in our contemporary world. While so many industries are beginning to embrace the amazing options these technologies – Artificial intelligence and Blockchain technology offer – helping them to create more value, boosting sales, and so on, it’s interesting to know that the combination of both will positively revolutionize the future of the fintech industry.

Source de l’article sur DZONE

21 août 2020/par Service comm.

The Latest Research for Web Designers, August 2020

Actualités

While a lot of the research for web designers that’s come out this year has to do with COVID-19, we’re starting to see a light at the end of the tunnel. Many of these reports aren’t just looking at the effects of the pandemic on business and marketing today. They’re now looking at what consumers plan to do once the pandemic is gone.

So, I have some very interesting research for you here today. Three of the reports have to do with coronavirus side effects — pertaining to ecommerce, market research, and freelancing — and one of them is just a really great argument against using PDFs on websites.

1. The Digital 2020 Survey Says Ecommerce Growth Will Continue Post-Coronavirus

Obviously, everyone is paying close attention to COVID-19’s impact on the world. For the purposes of the work you do as a web designer, you should be clued into what it’s doing to the business and marketing fields. Because, if those opportunities dry up or companies begin to pivot, you need to be ready to adapt.

The Digital 2020, a joint monthly report from we are social and HootSuite, brings interesting news about the state of ecommerce thanks to COVID-19.

Because the pandemic has forced consumers indoors, online shopping has increased. But, according to about half of those surveyed for this report, this isn’t some temporary solution. They plan on doing more online shopping even after the pandemic ends.

This means that web designers are sitting in an enviable position now and for the foreseeable future. If you’re not already helping businesses sell through their websites, now is the time to do so as more and more businesses are going to need reliable online stores to sell their offerings through.

2. eMarketer Shares Data on Social Listening

When conducting research at the beginning of a design project, what kinds of sources do you turn to for quick and reliable information? Your client provides you with information on their business, industry, and the competition, of course, but what else?

You can conduct user surveys and interviews, but those take time and resources. It also usually means working with clients who have existing businesses and user bases to tap into. Unless you’re working as a UX designer where that’s a big part of the work you do, you might not have the ability to do that level of research.

As reported by Gartner (via eMarketer), leading marketers are now learning about their target audiences through the following channels:

Thanks to the surge of traffic online right now, social listening platforms have become really useful resources for learning about one’s users, with 51% of marketing leaders using them.

If you feel as though your initial research and planning phases could use a boost, I’d recommend taking advantage of one of these social listening tools now.

If you build websites for a specific niche, you can set up keywords/hashtags that are universally relevant to (most of) your clients. By listening in on these conversations regularly, you can become more attuned to what the visitors of your websites actually need and you can proactively build better experiences for them as a result.

3. Upwork Reports Increasing Numbers of Freelancers Entering the Market

The main focus of the Upwork 2020 Future Workforce Report is on how employers are changing their approaches to hiring now and in the near future. And the basic premise is this:

It’s long been predicted that more and more of the workforce would be allowed to work remotely.
COVID-19 has escalated those predictions to the point where most of the workforce is remote right now.
Businesses see the value in remote work arrangements, especially if it enables them to get work done more quickly and cost-effectively by freelancers.

While this is certainly great news for web designers looking for new clients, the report also provides us with this data:

64% of professionals in the top of their field work independently. That statistic alone means you’re up against some tough competition. But there’s also the 50% rise in signups on freelancer marketplaces that should have you worried.

Even though business demand for freelance talent is growing, this unprecedented rise in freelance competition may pose some problems. So, if you’re not already doing everything you can to position yourself as the web designer in your niche, get going on that now so you don’t get drowned out by the rising number of competitors.

4. NNG Says That PDFs Are Unsuitable for the Web

While I don’t have statistics to share with you from the Nielsen Norman Group’s post on why the PDF is “Still Unfit for Human Consumption”, I do have a ton of usability arguments against them that are worth summing up here:

PDFs are written in the style of print documents, which means that strategies we use to design content on websites — like making a page scannable and accessible — don’t apply.
They’re not designed to be as concise or attractive as a web page.
They don’t operate like a website, which disrupts the seamless experience you’ve worked so hard to create when one is opened up from your site.
The website navigation disappears and any sense of orientation (besides the browser “Back” button) goes out the window.
There’s no way to build an internal navigation in a PDF document, save for internal linking or a table of contents.
If they’re formatted for paper sizes, scrolling through them can be difficult for mobile users.
They load more slowly the bigger they get, so unless it’s something like a small and optimized menu, expect visitors to wait for the download to appear.

And those are just the arguments that came from NNG’s researchers. Take some time to read through real user complaints about PDFs and you’ll never want to include one on a client’s website again.

Wrap-Up

Thankfully, the research for web designers and marketers is finally starting to move away from the confusion and speculation we saw a lot of earlier this year.

Just as with anything we do on the web, the more time you give it, the more data you can collect. And, luckily for us, the data suggests that there’s a pretty positive outlook for web designers if they position themselves the right way now.

Featured image via Unsplash.