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Psychologists tell us that by answering a handful of oblique questions, we can gain greater insight into our real desires. Today, we’re going to put that to the test with a simple fill-in-the-gaps story that will help you determine your ideal career in design.

We’ll tell you a short story, and ask you to add a few key details, from which we’ll work out what kind of career probably suits you; what kind of roles you should pursue, what kind of clients suit you best, and what type of day-to-day practice you’ll find most fulfilling. Remember: there are no wrong answers, and this is a guide only, you’re always free to make your own choices.

To begin, relax, and imagine the following scenario: You’re at the pinnacle of your career, and you’ve achieved more than you ever hoped; you’re internationally respected as a design leader, and to celebrate your work, you’re being given a lifetime achievement award by a design organization; the ceremony is tonight…

Images via Anna Shvets, Karolina Grabowska, Kumpan Electric, and Andrea Piacquadio.

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Asset management and website performance optimization are two of those unavoidable headaches faced by every website owner.

A digital asset management (DAM) platform can provide centralized asset repositories with intuitive dashboards to help you manage assets. On the other hand, an image CDN can help you get rid of that messy responsive syntax and provide dynamic asset optimization with huge performance boosts.

The problem is that website performance has become such a competitive factor that DAMs with other priorities tend to fall short. On the other hand, specialized image CDNs don’t solve the problems associated with image management, particularly within organizations.

With that in mind, I propose solving these problems for good by putting together image management and optimization stack using ImageEngine and Cloudinary. Instead of being a comparison between these two tools, this article describes the benefits of using them to complement each other.

Features and Asset Management Capabilities

As a DAM, Cloudinary provides you with a visual interface to store, manage, and edit your image and video assets. In that way, it’s not much different from any other professional image managing software such as Adobe Bridge, except that it’s an online, browser-based service.

Using the Media Library, you can upload, delete, and organize images in folders, for example. The visual image editor allows you to make advanced transformations and image touch-ups and see the results instantaneously using tools like sliders, dropdowns, etc. You can even chain transformations together for multi-layered effects.

Cloudinary also allows you to manipulate images and videos this way using their URL-based API.

Cloudinary has additional auxiliary features that make asset management easier (especially in organizations), such as backups, role-based multi-user admin, and feature extensions via third-party integrations and add-ons.

This is something most image CDNs don’t provide. Instead, they allow you to access and transform images using URL manipulation. Transformations are usually made using string-based parameters or directives. A serverless, headless DAM, if you will.

However, the advantage of using a dedicated image CDN like ImageEngine, is that it can usually provide enhanced asset optimization. ImageEngine, for example, is an intelligent image CDN that uses WURFL device detection to finely read the context an image is accessed from (device model, PPI, OS, browser, resolution, etc.) and then chooses the optimal image for that configuration.

This frees up website owners from having to do any additional optimization. This business logic is also built-in to all of their global PoP servers, and ImageEngine specifically delivers cache-hit ratios close to 100%. The following performance section will illustrate the difference this can make in practice.

Check out the key differences between ImageEngine and Cloudinary. And, for a deeper insight, see the comparison with other similar CDNs, like imgix and Cloudflare

Performance

Just to cover our bases and prove that this is an effective asset management and optimization stack, I’m also going to affirm it using a Lighthouse performance audit. Here is a quick summary of the results:

For this test, I built a web page with a tonne of images with overly large file sizes. In this first Lighthouse audit, I didn’t apply any optimization to the images. Here’s the result:

As you can see, we had some major problems when it came to the loading time of our assets. Overall, the page took more than 10 seconds to load. One of Google’s crucial user-centric performance metrics, LCP, scored a miserable 7.5s. Lighthouse suggested that some of the main problems encountered were the asset file size, inefficient cache policies, using non-optimal image formats, and improperly sized images.

Both Cloudinary and ImageEngine are supposed to address all of these factors with their auto image optimization. In the next audit, I used the same page and content but served my images via Cloudinary:

As you can see, there is improvement in most factors. FCP is now in the green, and both the Speed index and LCP times have almost halved. Even TTI and CLS improved slightly. That being said, it’s still nowhere near optimal, and we’re still falling short of the all-important 3-second loading time ceiling.

So, finally, let’s do another Lighthouse audit – this time using ImageEngine on top of Cloudinary. Here are the results:

With ImageEngine, I finally scored in the green with 95. All the metrics that have to do with the sheer speed at which image content loads improved. The Speed Index and LCP, which is the most important, improved dramatically. CLS scored worse, but this typically varies from test to test.

You can find another and more extensive breakdown of the performance and pricing comparison here.

Transformations, Bandwidth Utilization, and Cost

Cloudinary’s pricing plans work on a credit-based system. Starting with the free account, you get 25 credits/month. Each credit can be used for 1,000 transformations, 1 GB of storage, or 1 GB of net viewing bandwidth. The other two packages cost $99 for 225 credits and $249 for 600 credits, respectively.

You should plan to generate a minimum of 5 transformations per image. In effect, that limits you to around 200 images with the free plan, excluding whatever manual transformations you make.

ImageEngine’s Basic plan costs $49 and provides you with 100 GB of Smart Bytes. Smart Bytes are based on optimized image content and translate to roughly 400-500 GB of raw images.

So, with Cloudinary, you have to compromise between bandwidth and storage usage as well as the number of transformations you can make. Transformations for Cloudinary are counted as they are dynamically generated on-demand.

However, if you use ImageEngine for optimization, you can switch off Cloudinary’s auto-optimization. When a new image variant is needed, it will be generated and delivered via ImageEngine. Considering variant count isn’t limited by ImageEngine, this will drastically cut down on the number of credits you’ll need to spend on transformations.

Effectively, that means you could use the bulk of your Cloudinary credits purely for storage and specific transformations. For example, advanced cropping, applying effects, or color adjustments. These are, after all, the main functions of a DAM.

With this setup, ImageEngine’s Basic plan and Cloudinary’s free plan should be adequate for most websites, saving around $50 a month.

How to Implement Cloudinary with ImageEngine

Signing up for Both Services

As it will house all of your image assets, the logical place to start would be to sign up with Cloudinary.

Create a (free) account, and make sure to take note of your “cloud name” during the setup wizard. This will be the name of your designated storage location on the Cloudinary platform and is usually a garbled string like di2zgnxh0 by default. However, you can change this to something more meaningful.

Once you’ve signed up, you can start uploading your image assets and creating different versions/transformations of them. Setting up Cloudinary integration on a CMS, like WordPress, is usually straightforward. Just indicate the CMS you’ll be using, copy the API key, install the plugin, and activate it.

Next, sign up for a free trial with ImageEngine. There will also be a short setup wizard during which you will:

  1. Provide ImageEngine with the website where your images will be delivered.
  2. Supply your image origin (in this case, your Cloudinary web folder). For now, you can only add the Cloudinary, e.g., res.cloudinary.com.
  3. Get your ImageEngine image-serving domain, e.g., {randomstring}.cdn.imgeng.in

When in your ImageEngine dashboard, you’ll see this domain listed under “Engines” as well as an entry for Cloudinary under “Origins.” Edit the latter and under “Advanced,” add your Cloudinary folder to the “PATH” field.

That’s it, you should now be able to store and manage images via Cloudinary and serve them via the ImageEngine CDN.

Dynamically Loading Specific Image Variants

Let’s take a look at a use case for loading different transformations of individual images on your site. This example will showcase how you can use Cloudinary’s advanced image editing tools to transform images while still reaping the optimization rewards of using ImageEngine as your image CDN.

A popular practice today is to use rounded images for team, client, or profile portraits. Using Cloudinary, you can load this transformation using the following URL:

https://res.cloudinary.com/myimages/image/upload/w_400,h_400,c_crop,g_face,r_max/w_200/profile.jpg

This will resize the image to 400 by 400px, focus on the face, and apply the maximum amount of radial cropping around it – to a width of 200px.

The same image can then be accessed via your ImageEngine delivery engine simply by swapping out the domain:

https://images.myimageengine.com.imgeng.in/image/upload/w_400,h_400,c_crop,g_face,r_max/w_200/profile.jpg

NOTE: I added my Cloudinary folder designation (“myimages”) as the path to my image origin. With that config, I don’t need to include it every time I use the image URL.

For example, you can set up the origin like this:

And, then under advanced:

If I specifically wanted to load the profile picture in WebP format (for transparency support, for example), I could add the ImageEngine directive f_webp:

https://images.myimageengine.com.imgeng.in/image/upload/w_400,h_400,c_crop,g_face,r_max/w_200/?imgeng=/f_webp/profile.jpg

ImageEngine and Cloudinary – The Wrap Up

Both ImageEngine and Cloudinary are superb platforms that can make managing image and video assets easier and improve your website maintenance. However, both services have their specialty in which they outperform each other.

For ImageEngine, it’s delivering blisteringly fast image loading times in next-gen formats and with a minimal loss of visual quality.

For Cloudinary, it’s providing a visual interface to organize, store, and edit your image and video assets.

As a further incentive, letting each of these services handle what they’re best at can lead to lowering your long-term operating costs.

 

[– This is a sponsored post on behalf of ImageEngine –]

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This month we have several examples of brutalism used to good effect as a foil to showcase products and/or work. By contrast, at the other end of the scale, we have brands who have chosen to go more of an immersive experience route, using full-screen images, sound, animation, and even VR.

Both are valid approaches, depending on the content. The former tends to work better as a backdrop for artwork, photography, and artisanal craft goods — acting as a virtual gallery space — while the latter is better for consumer goods and experiences, particularly food, drink, and accommodation.

There is, of course, a whole range in between these extremes, and we’ve got that covered too. Enjoy!

Grainne Morton

A simple layout, soft pastel colors, and clear navigation provide an excellent backdrop for Grainne Morton’s handmade jewelry creations.

Gage Hotel

Good photography and a heritage-inspired color scheme give the Gage Hotel’s site a luxury feel.

Tejidos Roca

Tejidos Roca is a fabric manufacturer, and the design of their site uses a circle motif to bring rolls of fabric to mind.

La Passation Synerghetic 2021

Synerghetic is part of the Junior Enterprises Europe scheme – a network of businesses run by students. This year they are not holding the usual handover ceremony, so Synerghetic created this rather fun little digital celebration instead.

Redwood Empire

For Earth Month, Redwood Empire Whiskey has created a microsite promoting a competition styled to match their bottle labels.

Gabriel Cuallado

This site focusing on Spanish photographer Gabriel Cullado’s life and work features some great transitions and good use of horizontal scrolling.

Ombia Studio

In Ombia Studio’s site, atmospheric photographs stand out in a minimal layout. There is a sense of almost gallery curation here.

Headup

Headup uses a pleasing color scheme and geometric graphics to create a welcoming but businesslike approach.

the Figo

Spherical curves and line animations create interest in this site for boutique hotel, the Figo.

Boon Market

Boon Market is about promoting a toxin-free and waste-free lifestyle, and their site reflects this with its use of simple type and soft colors.

Unspoken Agreement

Unspoken Agreement’s website has a quietly confident feel, with clean lines and some pleasing type.

hnst

Another brutalist-inspired design here, but the use of bright red makes it fresh in hnst’s take on the style.

InteriorLAB

Part minimalist, part glossy magazine, InteriorLAB have succeeded in making the simple feel luxurious.

Bowmore Experience

Bowmore has opted for immersive video and visually beautiful images to present their limited-edition Timeless whisky range.

Oly Sheet

There is a slightly old-school start-up feel to Oly Sheet’s website, but it is still appealing with fresh, spring colors and well-organized content.

Aalto University

Aalto University has provided a pretty in-depth tour of its campus here. The navigation is clear, and the information is presented in ideal-sized chunks — enough detail, but not too much at once.

Wisr

Wisr features a Heath Robinson style machine that ‘runs’ as the user scrolls down the page. It provides a bit of interest (no pun intended) to the not very exciting subject of personal loans.

Rudl und Schwarm

Bright colors, cute, but not too cutesy, illustration, some nice scrolling, and transition effects are used really well on Rudl und Schwarm. And it’s got bees; bees are good.

Dr. Maul

This site for Dr. T. Maul manages to take orthodontistry past the usual image of uncomfortable wiring, elastic bands, and ‘train tracks and make it seem just a little more glamorous.

My Drink

There is a slightly vintage feel to this site for My Drink with its cocktail illustration. The blue text on grey is soothing without being bland.

Bonus Site: Imperial Style Guide

And finally not new, but a bonus in honor of May 4th, the Imperial style guide. Well, the Web would get boring if it was serious all the time.

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Every day design fans submit incredible industry stories to our sister-site, Webdesigner News. Our colleagues sift through it, selecting the very best stories from the design, UX, tech, and development worlds and posting them live on the site.

The best way to keep up with the most important stories for web professionals is to subscribe to Webdesigner News or check out the site regularly. However, in case you missed a day this week, here’s a handy compilation of the top curated stories from the last seven days. Enjoy!

25 Ridiculously Impressive HTML5 Canvas Experiments

Elder.js, The New Kid On The Block

Glassmorphism CSS Generator

How to Optimize Site Performance

Tint: A Better Color Picker

See Google’s Expressive New Design Language

svg-loader: A Different Way to Work With External SVG

How To Create, Edit And Animate SVGs All In One Place With SVGator 3.0

3 Questions for a Monthly Self-Evaluation

UI vs UX Design: Which Career Is For You?

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Intermine, where I was tasked with creating new user training documentation. For this project, I entirely rewrote the Intermine user documentation — which included images, code snippets, tables, mathematical formulas, and more — using GitBook. This guide will share my experience creating technical documentation using GitBook and act as a de-facto quick-start guide to GitBook.

What is GitBook?

GitBook is a collaborative documentation tool that allows anyone to document anything—such as products and APIs—and share knowledge through a user-friendly online platform. According to GitBook, “GitBook is a flexible platform for all kinds of content and collaboration.” It provides a single unified workspace for different users to create, manage and share content without using multiple tools. For example:

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Parallax is a term that is applied loosely and frequently in the world of web design. As a trend, it has been popular and unpopular in equal measures for some time. However, it’s still one of the most valuable tools for animation in the digital world.

Parallax creates an illusion of depth when scrolling, a timeless effect that still has lots of value in the web design world.

Sure, parallax has its issues, from problems with usability, to concerns with mobile responsivity — but it’s also an interesting way to make a website stand out when done correctly.

Let’s take a closer look at some of the ways that parallax scrolling still works in 2021…

1. Parallax Tells A Story

Let’s start simple. 

One of the most effective ways to use parallax scrolling in the modern age is to tell a story. Today’s consumers want to have an emotional connection with the brands they buy from – now more than ever. Five years ago, studies showed that around 80% of customers want brands to tell stories, and that trend remains consistent to this day.

In the age of digital consumerism, where people can’t get to know a company in person through face-to-face interactions with its salespeople, companies need new ways to connect with their clients. Telling brand-driven stories is a way to highlight that your company is more than just a faceless entity – it’s something with real soul. 

Let’s look at the “Recap After Use” website, a portfolio belonging to the innovative Louie Sellers. This website showcases Louie’s skills with attention-grabbing visuals, including a parallax animation that makes it looks like Louie is drawing the page as you scroll through it.

This is the kind of exceptional animation that makes parallax scrolling more compelling. The animation isn’t there to make a visual difference to the page – it tells you something more about the person behind the website and what they can do.

2. Parallax Increases Website Visit Times

If a website effectively tells a story with parallax animation, you can also bet that’s going to keep customers or readers on a page for longer. Reducing bounce rate by increasing engagement is one of the main goals of any web designer. (Bounce rates, of course, refer to the percentage of site visitors that hit the back button after just seeing the first page of your website.)

While some people argue that parallax websites can hurt your SEO rankings if they slow down your site, there’s also the argument that the lack of a visually engaging page can harm SEO. Bounce rates drag down your ranking and make it harder to get audience attention. 

A parallax animation that tells a story and engages your audience through carefully delivered information is a great way to keep people around – even just for a little longer than usual. For instance, if you check out Alex Dram’s portfolio page here, you’ll see several shapes coming together during the parallax scrolling animation.

The shapes merge to tell a story about the visual experiences that Alex can create for customers. It’s a way to draw the eye and connect with the viewer without just writing about what you do through text. 

3. Parallax Develops Credibility

There’s a reason why both examples of parallax scrolling we’ve looked at so far are from creative portfolios. Parallax scrolling, with its excellent storytelling capabilities, is great for demonstrating your credibility as a digital expert. Basically, it’s a version of “showing” and not “telling” customers about your skills. 

You can tell someone that you know how to use tricky techniques like parallax animation correctly, but they’re less likely to believe you that way. If you can show that you have the skills to create something amazing, that’s more engaging. 

The OK Alpha team is a great company to reference when it comes to sensational design. This company seems to always be on the cutting edge of the latest trends, whether it’s bold typography or bright colors. To add to the impact of their website, the company has combined parallax effects into the mix to make everything more immersive as you scroll. 

This is a beautiful example of how companies in the design landscape can use techniques like parallax scrolling to show what they’re capable of. 

4. Parallax Makes Information More Fun

Most of us are naturally visual learners. We like to consume information in a way that’s refreshingly eye-catching and attractive. That’s why visual content generally earns more social shares and attention than written content. With parallax scrolling, companies that want to deliver valuable information and educational content to their audience can do so effectively.

Rather than just scrolling through a page and seeing lots of text, your customers can see images and graphs come to life alongside the blocks of text they’re reading. It’s like adding video demonstrations next to a textbook to help people better understand what they’re reading about. 

Look at the Web Design and Art History microsite from Webflow as an example. The company wants you to understand how web design and art have evolved over the years, but it doesn’t want to deliver that information in a boring format. The bright graphics and parallax animation work together to give you a more contextual, meaningful experience.

5. Parallax Replicates Another Medium

What if you could remind someone of their experience when reading a book or watching a video while telling them about a video or a novel? Parallax scrolling and animation can help with that. It’s a way of making your website feel like a video presentation or slideshow without the added components of implementing video players into your back end. 

Parallax scrolling also has another slight benefit over a standard video-based website. On a website that uses a video for a background, the video often plays automatically. This means that your visitors can’t control how quickly the video plays. 

On the other hand, parallax animations driven by scrolling action allow your customer to collect information at a pace that suits them. Take a look at the Story of the Goonies website, for instance. This stunning parallax site introduces you to the details you need to know about the movie in a way that makes it feel like the intro to a film.

The great thing about the parallax on this site is that the slow video-style design also gives you a dose of nostalgia – which ties in perfectly with the movie. 

6. Parallax Is More Memorable

What’s the main reason any designer does anything special to a website? To make it stand out, of course. Web design is all about conveying the unique essence of a brand, business, or entity in a way that’s going to make that client unforgettable. Although parallax isn’t as novel as it once was, it can still be a way to make your site stand out – if it’s used correctly. 

The key to success with parallax scrolling for memorability is making it smart. The layout needs to feel simple and intuitive. Everything needs to work well together, from the lightly shifting font to the various parallax effects that work together to draw the viewer’s eye (and attention). 

A great example comes from Jomor Design – another designer with a portfolio that really grabs your focus from the first second. The layout is beautifully done, with plenty of mini moments for engagement and interactions throughout. As you scroll through the site, you get a better idea of what the designer is all about. The little moments of animation make the whole experience so much more memorable. 

When your site is more memorable and engaging than that of your competition, you can drive many major benefits for your brand, including an improved bounce rate.

What To Remember When Using Parallax

Parallax is just like any other design technique. There are ways you can do it wonderfully, which engage and delight your audience. However, there are also a lot of areas where you can easily go wrong. When using any design element, the main thing to remember is that the primary focus should always be your users’ experiences. Parallax shouldn’t just be a way to show off your design knowledge. It’s just another feature that you can use to create an amazing website. 

Remember that user experience and visual appeal need to work perfectly together for parallax to work. If scrolling through the page is practically impossible for people on a mobile device, then you’re not going to get the results you want. If it’s difficult to take in the message you’re trying to send because the content is moving too quickly, again, your users will suffer. 

Remember the following tips:

  • Simple is better: Reduce the amount of content and visual elements on your page whenever you can. The less information there is to capture your customer’s attention, the less likely it is that you’re going to end up with a problem. 
  • Compress file sizes: Make sure that you’re not reducing the speed of your website by creating a huge single page with tons of high-quality images. You’re going to need to use the smallest possible file sizes. 
  • Check responsiveness: Make sure that the parallax effect works just as well on your smartphone or tablet as it would on a desktop. As more people move their browsing experiences into their palms, you can’t afford to ignore responsivity. 
  • Find the “wow”: Look at these examples of parallax websites. Every one stands out because it does something special with the scrolling effect. If you’re going to be using this strategy with your website, you need to make sure it’s worth the effort. Don’t just follow the same guidelines as everything else. Find the idea that’s going to make people take notice.

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User experience design is something that most of us associate with websites. But why isn’t it something we extend beyond the website?

Here’s why I ask this:

As a consumer, it’s so rare that your only interaction with a brand is through its website. Take an ecommerce site, for example. You buy a product from it, and then what happens?

  • You get a confirmation email;
  • You get another email when the package ships;
  • You might get another email or SMS notification when the package is delivered;
  • You retrieve the package and open it;
  • You open up your purchase and use it.

These are all an extension of that initial user experience on the site. If there’s just one hiccup along the way, it could easily erode the trust and happiness you felt after quickly finding and buying what you needed on the site.

So, what I’d like to do today is look at 10 areas where UX design should extend beyond the website to ensure that the frictionless experience started there remains untarnished.

Extending UX Design Beyond the Website

As a web designer, you might be thinking that this part of the user experience doesn’t fall under the umbrella of your responsibilities. And you may be right about that.

For brands to truly be successful and profitable, someone needs to carefully examine the bigger picture and ensure that the user experience is flawless no matter how far away from the site it is. At the very least, you should share the UX research and strategy you do for a client’s site so their team can ensure it carries over to other areas of the business.

Here are some things to think about:

1. Mobile App

It’s not uncommon for websites to have mobile app counterparts these days. The layout doesn’t need to be identical since mobile users tend to behave differently than those on desktop.

That said, an app shouldn’t force users accustomed to the desktop experience to re-learn how to navigate or engage with the brand. So, the branding, UI design, speed, security, and navigation all need to be on par with what’s already been established in terms of usability.

2. Email

Most websites have a direct connection to email. For example, blog newsletters, purchase confirmation emails, and lead generation follow-ups all start on the website.

Consumers are well aware that when they hand over their email address, they will receive an email in return. In many cases, those emails are welcomed when they’re done right. But if something feels off, that bridge could easily burn between brand and consumer.

To preserve the UX, emails should come with the following:

  • The same branding and visual style as the website;
  • A personalized subject line, greeting, or offer;
  • Consistent messaging as the site, especially when it comes to the CTA.

Another thing to remember is that email isn’t the time to inject dark patterns into the experience. So, the “Unsubscribe” option should be in an easy-to-spot area and a sharply contrasting font color.

3. Social Media

Social media is another channel that’s commonly connected to a website. While you can’t control the aesthetics of social media websites themselves, the visuals and messaging in posts need to be on-brand.

That means that things like memes and emojis — which are popular means of communication on social — should only be used if they’re normally part of the brand identity. If not, you’ll need to find other ways to communicate engagingly.

Another part of the user experience to think about is customer support. Social media is a lot like going into a store. If someone has an issue with what they bought or the service they received, there will be many people around to witness the complaint. Social media only amplifies that — so the quality of customer care needs to be consistent with how the brand handles it everywhere else.

4. SMS

Not every brand will need to be connected to customers via text messaging. eCommerce companies, news sites, and personal services providers likely will, though.

However a brand uses SMS, the same UX guidelines apply here as they do across all other channels:

  • Keep messages concise;
  • Make sure they’re relevant and valuable;
  • Use branded messaging and design;
  • Don’t abuse the privilege and send too many;
  • Make it easy to opt out.

Basically, if you can’t make it a valuable extension of the brand’s offering, don’t use it.

5. Phone

Any website that publishes its phone number should expect to receive calls from prospects and customers. While there’s nothing to design here visually, the experience of getting on the phone with a company should be consistent with what they experience elsewhere.

One way to do this is to design an easy-to-follow routing system. It should be simple for callers to figure out which number to choose. What’s more, there should be no endless loops. If a caller has exhausted the options, they should be immediately directed to a representative.

Another way to ensure consistency is to adhere to a script — that goes for call centers for enterprises as well as the local lawyer’s office. Every caller should be greeted with the same tone and handled in the same manner (depending on the situation, of course).

6. Ads

There are a lot of places where brands can advertise these days:

  • Google search;
  • Social media;
  • Ad networks;
  • TV;
  • Radio;
  • Podcasts;
  • Blogs;
  • Billboards;
  • Direct mail.

When designing an ad campaign, there should be consistent messaging, aesthetics (when relevant), and CTAs presented. If branding isn’t consistent from ad to ad, there may be a delay in consumers recognizing the brand or its offer. Or, worse, not recognizing it at all.

7. Packaging

For brands that sell products, you have to think about how the packaging will impact the user experience. There are two types of packages to consider, too.

The first is the product’s own packaging. Branding should be clear as day and consistent with the site they bought it from.

It should also be easy to open. There’s nothing more frustrating than finally getting your purchase, only to realize you need tools to get it out of the packaging.

You also have to think about packaging for products that get shipped.

The product should fit well within the packaging. A too-roomy package will feel downright wasteful. So will excessive bubble wrap and paper filler.

Having a shipping label present in the package is also important. If the website makes it easy to make a purchase, the package should offer a convenient way to return the product if they’re not happy.

8. Product

The product itself has to align with the expectations set by the website.

Take the example of a SaaS. You’ve built an awesome landing page and mobile app store page to promote it. It looks great, it loads fast, and it’s easy to get around. But if the SaaS itself is ugly, disorganized, slow, or otherwise just clunky, all of the work you did to market it will end up being just false advertising.

So, make sure the expectations set before and during purchase naturally carry over to the experience with the product.

9. Business Exterior

For brick-and-mortar companies, the business’s exterior matters just as much as what happens inside it.

The most obvious thing to focus on is the aesthetics of the building. Does it look attractive? Is it in a safe area? Is there clear signage around it? Is it easy to find?

But you also have to think about user experiences that take place outside of the building. For example, there’s now a rise in curbside pickup. There are tons of things that can affect how happy the customer is with the experience — like if the pickup area is hard to find, there are never enough spots or the associates who deliver the orders always seem to be in a foul mood.

The business’s exterior should always set a good impression for what takes place inside.

10. Business Interior

Here are some things to think about when it comes to “designing” business interiors for a good UX:

  • Decor;
  • Layout;
  • Signage;
  • Furnishings;
  • Product discoverability;
  • Availability (of products or people);
  • Quality of customer service;
  • Checkout process.

It doesn’t matter what the company does — whether it’s a large retailer like Walmart or your own freelance design business. If a business’s establishment doesn’t look good, operate flawlessly, or provide a good person-to-person experience, it’s going to be very hard to get people to return.

So, all those things you do to design a streamlined website journey should be applied to a bricks-and-mortar business’s interior.

Wrapping Up

Depending on the types of companies you build sites for, some of the channels and suggestions above might not be relevant. Hopefully, this has got you thinking about other ways you (and your clients) can extend the UX design and strategy from the website.

If you can maintain the high-quality user experience from channel to channel, your clients’ brands will get more business, grow their profitability, and see a rise in loyalty, too.

 

Featured image via Pexels.

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Struggling to keep up with technology, or feeling overwhelmed with so many things to learn? Do you feel you are a competent developer, but you don’t see the results in your career? Maybe you feel like you don’t belong or that you are not good enough? Those are common symptoms, you are not alone! This talk will show you what’s behind those feelings, why you can’t keep up, and how to solve that. Come learn what the last 10 years of brain science have shown about our career and what the best developers do differently. Discover the exact skills you need to grow, and how to apply them in your project today. Become a better Java developer, create unlimited growth and forge your own path to success. Speaker Bio: https://java.mn/about/ Since 1995, Bruno helps Java developers improve their careers and work on cool projects with great people! Java Evangelist at ToolsCloud and Leader of SouJava, the Brazilian Java Users Society, Bruno discuss Java and the Developer Career in his https://code4.life project. 

Follow Bruno on Twitter: https://twitter.com/brjavaman

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From dev tools to productivity to a little bit of fun with sudoku, this month’s collection of new tools is packed with something for everyone.

Here’s what new for designers this month.

May’s Top Picks

Am I FLoCed?

Am I FLoCed? Is a tool to see if you are part of a Google Chrome origin trial. It tests a new tracking feature called Federated Learning of Cohorts (FLoC). According to Google, the trial currently affects 0.5% of users in selected regions, including Australia, Brazil, Canada, India, Indonesia, Japan, Mexico, New Zealand, the Philippines, and the United States. The page will try to detect whether you’ve been made a guinea pig in Google’s ad-tech experiment.

According to the designers of Am I FloCed: “FLoC runs in your browser. It uses your browsing history from the past week to assign you to a group with other ‘similar’ people around the world. Each group receives a label, called a FLoC ID, which is supposed to capture meaningful information about your habits and interests. FLoC then displays this label to everyone you interact with on the web. This makes it easier to identify you with browser fingerprinting, and it gives trackers a head start on profiling you.”

Uncut

Uncut is a Libre typeface catalog that just got started in April. It features contemporary typefaces and styles and is set to be updated regularly. Sort by sans serif, serif, monospace, or display typefaces. Plus, you can submit a typeface for inclusion.

Dashblock

Dashblock allows you to build automations without coding. Use it to create visual automations, or turn blocks into use-cases. (It is a premium tool, but comes with a 14-day free trial to test it out.)

Instant

Instant is a fast and secure one-click checkout tool that works with WooCommerce. Users fill out a short form the first time they shop and then join the network to enable instant, frictionless, 1-click checkouts without passwords. It makes shopping easier and cuts abandoned carts.

5 Image Tools

Triangula

Triangula uses a modified genetic algorithm to triangulate images. It works best with images smaller than 3000px and with fewer than 3000 points, typically producing an optimal result within a couple of minutes. The result is a nifty-looking image.

Content-Aware Image Resizing in Javascript

Content-Aware Image Resizing in Javascript solves that problem with images where you have a photo but it just doesn’t quite fit. A crop doesn’t work because you lose important information. The carver slices and cuts photos to give you the image elements you want in the size you want them. It’s probably a good idea to read through the tutorial before jumping into the open-source code on GitHub.

Globs Design

Globs Design uses toggles and drag and drop to help you create funky shapes and fills that you can save in SVG format for projects.

Root Illustrations

Root Illustrations is a stylish set of people-based illustrations that you can customize to create scenes for your projects. Construct a scene and then snag your set of vector graphics that also work with Sketch and Figma. The set includes 24 characters, more than 100 details, and the ability to change colors and styles.

Make Your Photo 16×9

Make Your Photo 16×9 is as simple as it sounds. It is a cropping tool that allows you to upload any shape of photo – even vertical – and pick options to fill the space to make it fit the standard 16×9 aspect ratio.

6 Dev Tools

Devbook

Devbook is a search engine for developers that helps them to find the resources they need and answer their questions faster. Fast, accessible right from a code editor, and fully controllable with just a keyboard.

Madosel

Madosel is a fast, advanced responsive HTML front-end framework that’s in an alpha version. The open-source tool is made to create websites and apps that look great on any device. Plus, it is semantic, readable, flexible, and customizable.

Say Hello to CSS Container Queries

Say Hello to CSS Container Queries helps solve a problem with media queries and smart stacking of elements. CSS Container Queries allow you to make a fluid component that adjusts based on the parent element and everything is independent of viewport width. This post takes you through everything you need to do to implement this yourself.

Frontend Toolkit

Frontend Toolkit is a customizable dashboard that you can use to keep up with recurring tasks. It’s one of those little tools that can speed up workflows.

Flatfile

Flatfile is a production-ready importer for SaaS applications. It allows you to auto-format customer spreadsheets without manual cleaning of data and you can do it all without a CSV parser. The tool also includes an elegant UI component to guide users through the process.

Plasmic

Plasmic is a visual website builder that works with your codebase. It’s designed to speed up development with developers focusing on code (not pixel pushing) and allows non-developers to publish pages and content. The premium tool works with any hosting, CMS, or framework and you can adapt it by the component, section, or page.

2 Productivity Tools

Calendso

Calendso is an open-source calendar scheduling tool. It’s flexible with the ability to host it yourself or with the makers of the calendar. It is API-driven and allows you to control events and information. The interface is simple and sleek and can integrate into your website.

Slidev

Slidev is a set of presentation slides for developers. What’s different about this presentation deck is that you can write slides in a single markdown file with themes, code blocks, and interactive components.

4 Icons and UI Kits

Iconic

Iconic is a set of pixel-perfect icons that gets updated each week. The collection of 24×24 px elements in SVG format contains 160 icons and counting. The simple style is easy to implement and you can search for just what you need by category.

5 Dashboard Templates for Figma

5 Dashboard Templates for Figma is a set of free ready-made screens with light and dark modes for each that you can use with components such as calendars, charts, tables, and more. The free elements are a preview of a larger premium Figma set if you like how they look and work.

Free Mobile Chat UI Kit

Free Mobile Chat UI Kit is a tool of components for Sketch, Figma, and Adobe XD that includes more than 50 messaging screens with light and dark modes.

Stratum UI Design Kit

Stratum UI Design Kit is a collection of more than 9,000 consistent elements for Figma. It’s packed with elements and tools that make this premium UI kit a tool that gets projects moving quickly.

4 Type Tools and Fresh Fonts

Fluid Typography

Fluid Typography is a nifty tool that allows you to test headings in any size at different viewports to ensure it looks great everywhere. Then you can copy the CSS and use it in your projects.

Eighty-Eight

Eighty-Eight is a funky block-style typeface for display use.

Harmonique

Harmonique is a robust typeface family with lovely serifs and alternates. It’s a type family of two styles that work in harmony together to add distinction and personality to your own typographic compositions. Harmonique’s low contrast forms have the appeal of a humanist sans serif typeface.

Sketchup

Sketchup is a charming display typeface that has a nice pen style. The free version has a limited character set.

Just for Fun

Generating and Solving Sudokus in CSS

Generating and Solving Sudokus in CSS by Lee Meyer for CSS-Tricks is a fun deep dive into using CSS for something you might not expect. It’s a complicated – but fun – look at some of the things CSS can do with plenty of code snippets. The final result is a solvable puzzle with 16 squares.

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