What SREs Can Learn From Capt. Sully: When To Follow Playbooks

When are you smarter than your playbooks, and when are your playbooks smarter than you?

That’s a question that engineers rarely step back to consider. The rational, disciplined parts of our minds tell us that the playbooks we are supposed to follow were carefully designed and tested and that we should stick to them at all costs.

Source de l’article sur DZONE