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7 Tips for Transforming CX with Live Chat

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Not so long ago, customers only had a couple of ways to interact with brands. 

If you had an issue with a product or service, you could reach out through the customer service phone number or send an email. Occasionally, sites would introduce dedicated forms on their website that allowed consumers to send support tickets straight to the service desk – but that was it.

The problem with this kind of service was all the waiting. 

Send an email or ticket, and you have no idea when the company is going to get back to you. Customers end up refreshing their inbox all day, waiting for a response. Call the company, and 9 times out of 10, you’ll be placed on hold. You can’t exactly do much when you’re stuck listening to hold music, so customers are gradually getting more frustrated as they wait for a response. 

Fortunately, the evolving digital age has introduced a new solution: live chat.

Transforming Your CX With Live Chat

Live chat is a quick and convenient way for your customers to contact your business and get a response immediately. The result is happier clients, better customer satisfaction scores, and even opportunities for bigger sales. 

More than 41% of customers say they expect to see live chat on a site. 

Even if you don’t have an agent on hand to answer a chat message immediately, you can create an automated system that notifies your customer when someone is available. That means they can go and do other things while they’re waiting for a response. Live chat solutions with bots can even allow your customers to fix problems for themselves. That’s pretty convenient!

Widgets equipped with answers to commonly asked questions can automatically deal with customer queries or help them find solutions to their problems before passing them over to an agent. This means that your customer gets a solution faster, and your agents don’t have as much pressure to deal with. It’s a win-win – as long as you get it right. 

Unfortunately, a lot of companies don’t know how to implement live chat experiences correctly. 

Kayako’s study into 400 customers found that 47% couldn’t remember the last time they’d had a positive experience through a live chat tool.  

How to Upgrade Live Chat CX

The evidence shows that customers love the idea of live chat, but the reality of how businesses implement this technology isn’t always ideal. 

However, since 86% of customers say they’re willing to spend more on a better customer experience, it’s worth figuring out what separates a good live chat interaction from a bad one. 

1. Set Expectations Instantly

Setting the right expectations is crucial if you want to generate better satisfaction for your customers at a later date. When customers know what to expect from your live chat strategy, they can also make more informed decisions about which support channels they’re going to use, and whether they want to hang around for someone to answer their messages. 

The first thing you should do is showcase your agent’s availability. In this example from Help Scout, you can see whether the team is active, online, and ready to talk. The company also sets expectations for how quickly you can get an email response if you don’t want to chat.

Other ways to set expectations include:

  • Showing your opening hours: List when team members are usually available to answer questions if you’re not currently online. 
  • Topics: Offer your customers some topics that they can ask about or use the welcome message on your chat tool to direct your customers to an FAQ page. 
  • Restrictions: If there’s anything you can’t deal with over live chat, like changing a customer’s password, let them know in advance so they don’t waste time.

2. Leverage Pre-Chat Forms

Pre-chat forms are some of the most important parts of the live chat experience. They ask your customer to explain their issue to your chatbot so that they can be directed towards the right agent. Using these forms correctly ensures that your agent has all the information they need to solve a problem fast. 

You can even set up automated systems that direct customers to different agents and teams based on their needs. For instance, the live chat app on Outgrow.co gives customers the option to fill out different forms depending on whether they want answers to a question, a demo, or something else.

The button you click on dictates which professional you’ll get through to. Although filling out a form can seem like an extra friction point for your customer at first, it helps to streamline the customer journey. After all, if you can direct the customer to the right agent the first time, there are fewer chances that they’ll need to explain their issue to various different people. 

Here are a few things you can ask for in the live chat form to make it more effective:

  • The customer’s name: This will help to personalize the conversation. It could also be an opportunity to track down any background information you have about an existing customer and the orders that they may want to speak to you about.
  • An email address: Having an email address will allow you to bring up a customer’s record on your CRM. It also means that you can send any information that the customer needs to their email inbox at the end of the conversation.
  • A brief explanation: Ask your customers to share what they’re reaching out to you about and use keywords in their message to assign the chat to the right agent or professional. You could even add a drop-down menu of topics for them to choose from. 

Remember, don’t ask for too much information straight away, or you’ll risk your clients feeling that the service experience is too complicated. 

3. Make Sure It Works Everywhere

We’ve reached the point now where every customer expects a brand’s website to be responsive on any device. Most web-building templates automatically work on mobile tablets and smartphones. Additionally, it’s becoming increasingly easy for companies to transform their website and online store experiences into dedicated apps too. 

However, while most businesses know that their site needs to be responsive, they often forget about the mobile element when it comes to live chat. If your live chat function is only available on the web browser version of your website, then this is going to end up making your mobile customers pretty unhappy. They don’t want to have to stop browsing on their phone just to connect with you. 

Ideally, you’ll want to create a separate component for your mobile app where your customers can easily access the same live chat functions they’d have on your browser-based site.

If you’re just offering live chat through a mobile version of your website, make sure that it’s easy for your customer to click into the chat section and send messages without accidentally ending up on a different tab or page. It might also be worth setting up functions that allow your chat app to send push notifications to your customer’s phone whenever they get a new message. 

Being able to put their smartphone down or switch to another app while they wait for a response will provide a much more intuitive experience for your audience. 

4. Make Sure You Support All the Right Languages

You’d think that this CX tip for live chat would be obvious, but it’s shocking how many companies fail to offer support for all the languages that their customers might use. If you’re selling your products throughout the world, and you know you have customers in China, then it doesn’t make much sense to only offer live chat in English. 

Some of the available live chat apps on the market today come with features that allow you to automatically translate languages when your agents are talking to foreign customers. For instance, LiveChat currently supports 45 languages. 

If you’re creating your own chat app from scratch, then you’re going to need to work with your developer or designer to make sure that the right languages are supported. Remember, you don’t have to cover everything, but at least make sure that you can connect with the most common groups of customers in your CRM. 

Ensure that if you are using multiple languages, your customers know how to switch to their preferred option too. Usually, the best way to do this is with a drop-down menu. You could also use little flag icons of the countries that you support. 

5. Find Ways to Reduce First Response Time

Speed is probably one of the biggest advantages of live chat, and the main reason that customers like it so much. According to the CMO council, fast response time is the number one thing that a customer looks at when measuring satisfaction. 

While you might not be able to have someone on-hand to answer your customers 24/7, you can improve the way they perceive your load times in a variety of ways. For instance, start by making it clear when your people are online to talk to your customers. Setting expectations on when you’ll be available to immediately respond should help to avoid frustration.

  • Keep all chats in the same place for agents: Having a combined contact center solution on the back-end makes responding to queries much easier for your agents. If they can see all of your brand’s live chat, social, and email conversations in one place, they don’t have to waste time jumping between different platforms and tabs. 
  • Set routing queues: Use an automated system to send every message you get to the most appropriate agent available. You can intelligently route conversations based on the issues that your customers have or the things they want to discuss. It’s also worth ensuring that your system prioritizes routing conversations to the first agent available. 
  • Send notifications: Make sure that you set your live chat system up to send push notifications to agents when a new message is waiting. It’s also with notifying your customer when they have a response, just in case they’ve switched to another tab. 

The notifications you send to your agents could come with access to a customer’s CRM file, so that your agent can go into a conversation with the context they need. Agents that instantly get context on a conversation don’t have to waste as much time tracking down the right information. Giving your agents context also means that they don’t have to ask repetitive questions, which could annoy your customer. 

6. Make the Chat Experience On-Brand

Every company wants to give their customer a slick experience with live chat. The solution you build needs to be easy to use, and responsive across every device. However, it also needs to be something that your customer associates with your brand. 

Companies generally have a lot of options for how a live chat window can look. You can adjust the appearance to suit your brand by picking specific colors, tweaking button shapes, and even changing the available fonts. 

Working the visual elements of your brand into the design of the live chat experience is the best way to make your customers feel comfortable and confident that they’re dealing with your company. For instance, Hubspot uses matching colors, rounded edges on chat bubbles, and even a fun illustration to make their chat experience more “branded.”

Remember, when you’re creating a Live Chat experience that’s “on brand”, it’s also a good idea to think about things like voice and tone. Infusing live chat with the unique personality of your brand will make the experience more memorable. 

If you usually stick with informal language and use a lot of slang, then it makes sense to continue that in live chat – even when you’re sending automated messages. To make sure your brand identity really shines through:

  • Write scripts for your automated messages in your brand’s tone of voice
  • Write guidance scripts for employees that highlight your tone for agents
  • Provide training on brand tone of voice for your support team
  • Encourage support agents to connect with customers on a personal level
  • Remember to set guidelines on how to use things like gifs, slang, and emojis too!

7. Make a Checklist For Security and Tech Issues

One of the most significant things that will affect the experience your customer has with your live chat service, is technical and security issues. Choose the right developer or designer to help with your app, and the risk of problems dwindle. You can also address the issue of having to constantly maintain, check, and update your live chat experience by using a pre-existing solution, like Intercom.

No matter how you choose to approach live chat, these are the things you’ll need to check for most:

  • Page load times: Page load times are crucial for user experience and SEO, so you should be taking them seriously already. Check your web chat software isn’t dragging down the performance of your page or causing unnecessary problems.
  • Cross-channel conversations: If your website has various subdomains, make sure that moving through these in chat won’t mean you lose the session. Customers don’t want to have to repeat themselves!
  • Functionality with browsers: Your chat app needs to work just as well on every browser and operating system – including mobile devices. 
  • Data management: Under things like GDPR, you need to ensure that you’re controlling user information safely. Ensure you have a DPA in place, and make sure that your web channel doesn’t affect any PCI-DSS compliance systems you have in place. Your chat solution may need to automatically mask credit card information, for instance.

Time to Enhance Your Live Chat Strategy

Ultimately, whether you like it or not, your customers love live chat technology, and they’re not going to stop looking for it on your website. Today’s consumers expect you to serve their interests by delivering customer support on the channels that they choose. Unfortunately, most companies just aren’t living up to expectations.

Following the tips above could help you to transform the way that you interact with your clients and improve your chances of better satisfaction overall.

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Exciting New Tools for Designers, September 2021

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Since school is back in session, this month’s roundup has a learning focus. In addition to tools, many of the resources include guides, tutorials, and cheat sheets to help make design work easier.

Here’s what’s new for designers this month.

ScrollingMockup.io

ScrollingMockup.io generates high-definition, animated scrolling mockups in minutes. All you have to do is paste your website URL, select from the expanding template gallery, add some music and post. You can create three mockups for free, and then this tool comes with a subscription model. The paid model allows for custom branding for mockups and more.

FilterSS

FilterSS is a curated collection of CSS image filters for use in projects. Upload an image, sort through the list, and then copy the code for the filter you want to use. It’s that easy!

Buttons Generator

Buttons Generator is a fun tool with so many button options in one place. Choose from three-dimensional, gradient, shadow borders, neumorphic, retro, animated, ghost, with arrows, and more all in one place. Click the one you like, and the code is copied right to your clipboard and ready to use in projects.

UI Cheat Sheet: Spacing Friendships

UI Cheat Sheet: Spacing Friendships is a fun – and memorable approach to figuring out spacing. This guide shows how close or far away elements should be based on “friend” circles with a couple of relatable instances. It’s one of the most relatable examples of this concept out there while emphasizing the importance of spacing in design.

PrettyMaps

PrettyMaps is a minimal Python library that allows you to draw customized maps from OpenStreetMap data. This tool can help you take online map design to the next level with cool, unique map visuals. It’s based on osmnx, matplotlib, shapely, and vsketch libraries.

Card.UX/UI

Card.UX/UI is a card-style generator with more than 20 templates and elements to create custom cards. Use the on-screen tools to design it the way you want and then copy the code for easy use.

Couleur.io

Couleur.io is a simple color palette builder tool that lets you pick a starting color and build a scheme around it. One of the best elements of the tool might be the quick preview, which shows your choices using the palette in context and in dark mode. Get it looking the way you want, and then snag the CSS to use in your projects.

CSS Accent-Color

CSS Accent-Color can help you tint elements with one line of CSS. It’s a time-saving trick that allows for greater customization for your brand in website design projects. Plus, it works equally well in dark or light color schemes. It supports checkboxes, radio, range, and progress bars.

Vytal

Vytal shows what traces your browser leaves behind while surfing the web. This scan lets you understand how easy it is to identify and track your browser even while using private mode. In addition, it scans for digital fingerprints, connections, and system info.

Imba

Imba is a programming language for the web that’s made to be fast. It’s packed with time-saving syntax tags and a memorized DOM. Everything compiles to JavaScript, works with Node and npm, and has amazing performance. While the language is still in active development, the community around it is pretty active and growing.

SVG Shape Dividers Creator

SVG Shape Dividers Creator is a tool that allows you to create interesting shapes with SVG so that your colors and backgrounds aren’t always rectangles. You can adjust and side, change the color, axis, and flip or animate it. Then snag the CSS, and you are ready to go.

Image Cropper

Image Cropper is a tool that allows you to crop and rotate images using the flutter plugin. It works for Android and IOS.

Noteli

Noteli is a CLI-based notes application that uses TypeScript, MongoDB, and Auth0. The tool is just out of beta.

Yofte

Yofte is a set of components for Tailwind CSS that help you create great e-commerce stores. The UI Kit is packed with components with clean and colorful designs that are customizable. The code is easy to export and clean. This premium kit comes with a lifetime license or a monthly plan.

UI Deck

UI Deck is a collection of free and premium landing page templates, themes, and UI kits for various projects. This is a premium resource with paid access to all of the tools. It includes access to more than 80 templates.

Star Rating: An SVG Solution

Star Rating: An SVG Solution is a tutorial that solves a common design dilemma: How to create great star rating icons for pages. This code takes you through creating an imageless element that’s resizable, accessible, includes partial stars, and is easy to maintain with CSS. It’s a great solution to a common design need.

Designing Accessible WCAG-Compliant Focus Indicators

Designing Accessible WCAG-Compliant Focus Indicators is another convenient guide/tutorial for an everyday application. Here’s why it is important: “By designing and implementing accessible focus indicators, we can make our products accessible to keyboard users, as well as users of assistive technology that works through a keyboard or emulates keyboard functionality, such as voice control, switch controls, mouth sticks, and head wands, to mention a few.”

Blockchain Grants

Blockchain Grants is a tool for anyone developing blockchain applications and in need of funding. It’s a database of grants from a variety of organizations for different applications. Start looking through this free resource to help secure additional funding for your projects.

Basement Grotesque

Basement Grotesque is a beautiful slab with a great heavy weight and plenty of character. There are 413 characters in the set with plenty of accents, numbers, and variable capitals.

Gadimon

Gadimon is a fun, almost comic book-style layered script. The font package includes a regular and extrude style.

Lagom

Lagom is a sleek and functional serif typeface with 16 styles in the robust family from ultralight to extra bold italic. It’s readable and has a lot of personality.

Striped Campus

Striped Campus fits our back-to-school theme with a fun, scholastic look and feel. The block letters have a thick outline stroke and some fun inline texture.

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Popular Design News of the Week: August 16 2021 – August 22, 2021

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Every day design fans submit incredible industry stories to our sister-site, Webdesigner News. Our colleagues sift through it, selecting the very best stories from the design, UX, tech, and development worlds and posting them live on the site.

The best way to keep up with the most important stories for web professionals is to subscribe to Webdesigner News or check out the site regularly. However, in case you missed a day this week, here’s a handy compilation of the top curated stories from the last seven days. Enjoy!

50 Great Web Development Tools Devs Actually Use In 2021

25 Excellent Creative Website Footers

Is This The Best Error 404 Page Ever?

FFmpeg for Browser and Node, Powered by WebAssembly

11 Best Landing Page Builders in 2021 That (Actually) Work

Assembler CSS

11 Principles of Design (and How to Use Them)

20 Creative Doodle Backgrounds for Designers

Busting UX Myths: 6 Misconceptions People Still Believe

Quick Ways to Make a Webpage More Scannable

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16 Free Websites for Learning to Code in 2021

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The best free online coding websites for beginners are hubs of education and insight, designed to take your knowledge and career to the next level.

For years, technical careers have been gaining more attention among innovative individuals. In a digital world, people capable of speaking computer language often have the widest selection of job opportunities. However, before you can start leveraging the blossoming job market, you need to hone your skills. That’s where free coding websites come in.

A free online coding website is an environment where you can develop your understanding of various kinds of code, update your programming prowess, and even earn certifications. Today, we’re going to be looking at some of the most impressive coding websites on the market.

Coding Careers: Opportunities in 2021 and Beyond

Before we leap into our overview of the best free coding websites, let’s examine why it’s so important to invest in your coding role. Looking at the US Bureau of Labor Statistics, we see that coders earn an average of $89,190 per year.

Elsewhere, CompTIA notes that technology hiring has accelerated since the end of 2020, with up to 391,000 new positions opening in the US during December.

Though coding careers have been popular for some time now, they have particularly high value following the pandemic, as companies worldwide adapt to the changes associated with remote workforces, digital customer service, and ecommerce. The pandemic has made us more reliant on technology than ever before, as a result:

  • Coding skills are in high demand: Coding skills are essential for the newly digital world. Studies find that the pandemic has accelerated digital transformation by around 7 years. Companies need coding professionals to stay ahead of the curve.
  • Coding knowledge is becoming more versatile: Companies are looking for coding skills in more than just programmers. They want their data analysts, IT workers, artists, designers, and other professionals to have these talents too.
  • People with coding talent can earn more: Jobs requiring coding skills tend to pay more than those that don’t. This reveals the growing need for coding knowledge in the digital ecosystem.

Coding skills provide an avenue to tech professionals for higher-income jobs, and these careers are growing faster on average than other job opportunities.

The Best Websites for Learning to Code

Learning to code or developing your existing coding skills can help you to unlock a host of new opportunities. Today, you can learn coding online for free, just by visiting the right websites.

Even a basic knowledge of coding can drive a range of results, such as helping to support the better management of websites, reducing reliance on outside developers, and opening the door to app development. So whether you want to start a new career or upgrade your existing knowledge, these sites will help:

BitDegree

BitDegree is a wonderful website for anyone interested in web development, coding, data science, and programming. There are various courses to choose from, depending on the career path you want to take. For instance, you can learn about the AWS cloud or start your journey into gaming development. For coding, BitDegree covers languages like:

  • CSS
  • HTML
  • PHP
  • SQL
  • JavaScript
  • jQuery

The best thing about BitDegree is how it makes learning so fun. There are gamified courses and sections where you can really dive into the essentials of coding. In addition, the online coding course collection often features hundreds of discounted options for people on a budget.

CodeAcademy

One of the most popular sites for learning how to code for free, CodeAcademy is home to over 24 million students who have built their skills. The interactive learning approach lets you apply what you’ve learned immediately. Over 300 million hours of free coding content are available to check out at your leisure. Like most coding platforms, you can learn languages such as:

  • CSS
  • JavaScript
  • HTML
  • PHP
  • jQuery
  • Python
  • PHP
  • Ruby

CodeAcademy is particularly effective for beginners because you get instant feedback after submitting your coding efforts. When you make mistakes, you’ll find out exactly where you went wrong, allowing you to avoid similar mistakes in the future.

Codewars

Codewars by Qualified is definitely one of the most versatile free platforms for learning how to code. There are dozens of languages you can learn – too many to list right here. Options range from C++ and C# to Ruby, Python, Lean, Java, PHP, Scala, and countless others.

Codewars teaches you your programming language in-depth by selecting challenges designed to put your mind to the test. The goal for each challenge is to help you sharpen your knowledge over time, with tasks that get progressively more difficult over time.

The cool thing about Codewars is it allows you to see how you respond to challenges compared to how other coders have tackled the same issues.

Code.Org

Designed for a younger community of would-be coders, Code.org is an engaging and highly accessible introduction to coding. With around 60 million students worldwide, the Code.org platform gives you access to a wide range of different learning opportunities intended to suit different needs and learning levels.

The Code.org environment is built on a desire to bring coding into the standard curriculum. You can dive into full one-hour tutorials, or you can experiment with a more structured approach to learning, which is ideal for people with different learning styles. There’s also a huge catalog of courses extending from basic coding for younger kids all the way to University-level education.

Free Code Camp

A diverse option in our free coding website list, Free Code Camp is all about developing your coding knowledge while simultaneously networking with other like-minded people in the industry. The solution allows you to learn coding by participating in challenges – which is ideal if you want to put your skills to the test as soon as possible.

To help you jump in, you’ll have access to a range of courses and tutorials designed to help you understand and overcome each challenge. You can even code for non-profits on the platform and build tradeable projects in languages like:

  • HTML5
  • Javascript
  • Node.JS
  • CSS3
  • React.JS
  • Databases
  • Git

If you’re a little nervous about the concept of coding alone, you’ll have a full community to work within the Free Code Camp. You might even meet someone you can work with in the years ahead.

Code Conquest

Code Conquest is less of a course website and more of a comprehensive guide for beginners diving into the world of code. This amazing platform will help you understand all of the basics of coding in no time – even if you’re brand-new to the landscape. You can find out what coding is all about, learn which languages are best to learn for your needs, and more.

The website is full of resources for all kinds of coders, including comprehensive tutorials, reviews, a knowledge center, training packs, and more. You can even choose from a range of languages like:

  • CSS
  • HTML
  • PHP
  • jQuery
  • Ruby
  • JavaScript
  • Python
  • MySQL

To help you figure out where you should get started, the Code Conquest website also gives you recommendations on which tutorials to take next.

W3Schools

One of the better-known free websites for coding on the market today, W3Schools is an environment packed full of example codes, resources, tutorials, exercises, and libraries to help you learn how to code. The site is one of the largest in the world for developers.

To begin coding with W3 Schools, you’ll need to choose the programming language that’s right for you, then either jump into the program immediately or select from a range of learning options. The site comes with a handy quiz to help you define your knowledge level.

Languages range from CSS to SQL, JavaScript, HTML, Python, Java, C++, and many more.

Code Avengers

Code Avengers offers a fun and interactive approach to learning how to program and code. There are various course options to teach you how to create everything from games and apps to entire websites. The good thing about the Code Avengers website is you don’t need a lot of spare time to start learning. Each course takes around 12 hours to complete.

You can choose from languages like HTML, CSS, Python, jQuery, JavaScript, and more, and connect with a wide selection of similar coding enthusiasts, just like you. The biggest downside is that the free trial only lasts for seven days before you’ll need to pay to use the full program.

The Code Player

A simple and effective website for learning how to code and building your existing skills. There are tons of videos and demos to walk you through the process of learning how to code from scratch. All you need to do is click on one of the things you want to learn how to do, like creating a simple web page, and the site will give you a video walkthrough.

Though a little simple compared to other coding resources, the Code Player still has a lot of great video guidance to help beginners jump into various languages. For example, you can learn about CSS and HTML or check out various tools to help you make a more effective website.

CodeGym

If you’re particularly interested in learning about Java, the CodeGym is probably the website for you. This online Java programming course teaches you the basics of Java by allowing you to dive into various tasks. You can get involved with various exercises depending on your existing skill level and play around with games designed to teach you more about the coding landscape.

This website is fantastic for people in all stages of the coding journey. Whenever you suggest a solution to a challenge, the website will give you immediate feedback to learn from. There are more than 500 hours of Java coding exercises and educational resources to explore.

The Odin Project

One of the better-known free coding websites on the market, the Odin Project aims to take the headaches and frustration out of learning web development. If you’re a beginner looking to develop a career in coding, then the Odin Project will give you all the pieces of the puzzle required to decide exactly where you want to go and build the appropriate skills.

This site offers a full-stack curriculum of coding education options, with tons of challenges, tasks, and exercises to help you put your newly gained knowledge to the test. You’ll learn how to program in languages like CSS and HTML, explore the basics of JavaScript and Ruby, and even get tips on how to get hired when your skills are maxed out.

Plural Sight

Previously known as Code School, Plural Sight is a fantastic online learning platform that allows you to build your knowledge through a range of paid and free courses. The comprehensive platform is organized into a wide selection of different learning paths. You can choose how you want to develop your skills based on your chosen language and your existing skillset.

You choose an education path created by professional instructors to achieve specific outcomes, and Plural Sight gives you all the material you need. You can also practice what you’ve learned during the course in your browser and get immediate feedback on what you need to work on. There’s even a gamification aspect that allows you to earn points for every course level you complete.

MIT Open Courseware

Imagine how amazing it would be to get accepted to MIT to learn your new coding skills? What if you didn’t have to go through the headache of an official application. If you have a computer and internet access, you can explore MIT’s course material easily through the MIT Open Courseware website. This dedicated website gives you an insight into all of the courses and materials learned by students at MIT.

You can browse through all the courses available in the programming landscape and filter through results based on things like course features. For instance, you might specifically look for courses with their own online textbook, lecture notes, and videos. It’s a great way to get an insight into how one of the most reputable universities in the world offers coding education.

Web Fundamentals

We’ve already looked at a website offering coding resources specifically for Java, now let’s take a look at one designed for HTML5. Launched about 11 years ago as HTML5 Rocks, the Web Fundamentals website is packed full of tutorials, resources, and insights into the most recent updates to HTML5. This open-source environment allows developers and programmers to really get active with their skills.

You can play around with some of the code already available on the website, and explore tutorials authored by a range of amazing individuals. Although these courses are very comprehensive, it’s worth noting that they might not be the perfect choice for true beginners, as the tutorials can be more complex than most.

Dash General Assembly

If you’re keen to learn the essentials of coding in some of the most popular languages, like CSS, JavaScript, and HTML, then Dash General Assembly is the site for you. This website offers fun and free courses which will guide you through the basics of web development. You even get interactive tasks and challenges you can leverage within your browser, with no downloads required.

Users learn how to do a range of amazing things with this website, including how to code HTML5, build a beautiful website, and balance your layouts for aesthetic appeal and usability. You can even design dynamic interfaces where you can add aminations and effects. Dash General Assembly is a fantastic tool for anyone keen to get started in the world of coding.

Codeasy.net

Finally, Codeasy.net promises beginners a fast and simple way to start learning how to code, while having plenty of fun. This exciting website immerses you within a digital story which takes you on an adventure through the basics of coding. You’ll need to learn real-life coding skills to navigate your way through the rest of the story, which means you can develop your C# knowledge as you go.

This is one of the more unique tools for learning how to code that we’ve found so far. It’s a great way to discover the basics of C# without being bogged down in boring lectures. Remember, though, this website is intended for complete beginners, so you might find it a little basic if you already know some of the coding essentials.

Free Websites for Learning to Code

Free coding websites are an excellent way to develop your skills and unlock new opportunities in the world of coding. If you’re keen to jump into a new career as a programmer or coding developer, make sure you check out some of the options above. There’s no doubt you’ll find a site capable of giving you the boost you need.

 

Featured image via Unsplash.

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Collaborative Task Management with Taskade

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Productivity is a crowded space, with countless apps and services promising to make your life and business easier and more profitable. Of all the apps that make that promise, very few deliver, but we’ve found one that does: Taskade.

Flexible Planning With Taskade

Every problem is unique, and part of what defines us as creative professionals is the different ways we approach problems. What suits one person in one situation doesn’t suit another in another. This is where many planning apps fall down: they adopt one singular approach and expect users to fit around the app.

Taskade is different. Like the love-child of Trello, Notion, and Slack, Taskade uses a template approach to create a flexible planning system that you can use in whatever way you prefer.

When you open up Taskade, you’ll see some quick options: ‘blank,’ ‘weekly planner,’ ‘meeting agenda,’ and so forth. But there’s also a ‘more’ option that will give you access to the hundreds of templates Taskade supplies. There are dozens of template categories, and each category contains multiple templates that you can use to drive your planning process.

Whether you’re looking for a task list for launching on Product Hunt, a design system checklist, or a project scrum board, you’ll find the template ready and waiting for you.

If none of the predesigned options are right for the task at hand, Taskade gives you the option to create your own template from the basic building blocks of boards, actions, mind maps, charts, and lists.

Team Collaboration With Taskade

One of Taskade’s main strengths is its ability to work equally well for individuals and teams.

It makes sense when you’re evaluating a product that you do it on your own. But we encourage you to bring team members on board early in the trial because it’s when working with teams that Taskade really excels as a collaborative tool.

Once you’ve created a new planning project, you can invite your team, either by email or — if they’re already registered — by tagging them with their Taskade username.

You can assign tasks to individuals or multiple individuals (a much better option than the free-for-all you find in some to-do apps). You can also set deadlines for tasks so that everyone knows what the schedule is.

Team Chat on Taskade

Another area that Taskade excels for teams is the built-in real-time live chat. You can communicate with team members right in the project instead of jumping onto Slack or email.

For teams working remotely, or even just multi-tasking throughout the day, it’s a great way of ensuring that everyone has the information they need. As a result, mistakes are minimized, and best of all, there’s a written record that can be referred back to at any time.

Chat can be sent to the whole team, or direct messaged to an individual, so you don’t need to worry about filling up everyone’s notifications with messages that don’t apply to them.

Project Management With Taskade

If you’re working on a single project, then you probably know exactly where it is at all times. But for anyone working on multiple projects, it can be hard to keep track of everything. So Taskade has several different options for project managers.

The Mindmap section is one of the most useful parts of Taskade because it gives you a complete overview of everything in your project. You can see what has been completed and how much time it took — that way, you can assess how viable the timeline for your other tasks is.

Another great feature of Taskade is the activity feed. When one of your team makes a change to a project, it will pop up in your activity feed, and the next time you log in, you’ll see the status of your projects with a single glance.

Multi-Platform

One of our favorite aspects of Taskade is that it works equally well across different platforms. As well as the desktop web app, you’ll also find native apps in the iOS app store and the Android play store.

Syncing your account over different apps is awesome because ideas often occur at inconvenient times — on your commute, walking the dog. Even when you’re at your desk, it’s much handier to grab your phone and make notes than it is to switch to your browser and visit a site.

Easy Registration

If you’re feeling the pressure of a bulging inbox, or to-do lists on multiple post-its, then the last thing you need is another complex, confusing task to add to the pile.

Taskade is super-easy to get started with. Just click the ‘Sign up’ link in the top right of the site, and you’ll have three options: Sign up with Google, sign up with your email, or you can continue as a guest.

If you’re not sold yet, then continue as a guest — essentially a free trial — you can sign in properly later once your curiosity is satisfied.

Free to Use

Taskade is free to use on a limited basis. The free plan comes with 500Mb of storage and a maximum 25Mb file size. You can create individual tasks or whole projects, workflows, and custom templates and share tasks and projects with your team. That’s enough to help you make the most of Taskade for $0.

If you find that the generous free plan isn’t quite enough, paid plans start at just $5 per month. The paid plan gives you unlimited storage and bumps the maximum file size up to 250Mb. You have the same core features as the free plan; it’s just that they’re unlimited, which means you can do even more planning. In addition, the paid plan adds some handy extra features that are great time-savers, such as sorting tasks, creating repeat tasks, and bulk assigning tasks. Just look at how Taskade compares to similar tools.

Most professionals will get along with the free plan just fine, but $5 per month for unlimited storage is a great deal. On top of that, you have future premium features to look forward to, including a project revision history and a calendar view.

You can sign up to Taskade for free now, as a guest, with your email, or with Google.

 

[– This is a sponsored post on behalf of Taskade –]

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7 Best Browsers for Developers in 2021

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With the widespread acceptance of web standards, and the resulting deprecation of browser prefixes, there has been a noticeable change in the browser market. Where once browser manufacturers would try to lure users in with promises of feature support, now the focus is on privacy, speed, and developer tools.

When it comes to web development, you should really be testing on every browser and device you can lay your hands on; you’re probably already doing so using an app like LambdaTest, or BrowserStack.

When quality assurance testing, you probably work by market share: starting with Safari on mobile, Chrome on desktop, and working your way down to Opera and (if you’re a glutton for punishment) Yandax; naturally, when testing, it’s the largest number of users that concerns us the most.

But before you reach the QA stage, there are a number of browsers designed to assist development. Browsers that offer tools, especially for front-end developers, that assist with code and speed up development. Here are the best browsers for web development in 2021:

1. LT Browser

LT Browser is an app for web developers from LambdaTest. Like many of the apps in this class, it offers side-by-side comparisons of a site in different viewports. Additionally, LT Browser has a number of features that make it stand out.

As well as previewing web pages, LT Browser offers developer tools to rival Chrome, which is handy if you want to see how changes across different devices affect your Lighthouse scores. LT Browser also supports hot-reloading, which means when you make a change to your code, you don’t have to hit ‘refresh,’ the viewports simply reload — it’s surprising how much of a time-saver that simple addition is.

LT Browser requires a LambdaTest account, there is a free plan, and paid plans start at $15/month.

2. Firefox Developer

The best conventional browser for web development in 2021 is the developer edition of Mozilla’s Firefox.

The standard edition of Firefox is an excellent browser, packed with features, and privacy-focused. The developer edition adds to this with a suite of tools aimed at developers. The CSS and JavaScript debugging tools are superb, and the Grid tools are unparalleled for coding layouts with CSS Grid.

Firefox Developer is free to download.

3. Polypane

Polypane is one of the new generation of web browsers that are firmly intended as development aids rather than browsers. Polypane allows you to compare different viewports and platforms by placing them side by side. Interactions like scrolling are synced.

Polypane takes a step further than many browser apps in this class by showing social media previews. It even has a suite of accessibility tools, including some handy color blindness simulators.

Polypane has a 14-day free trial, and plans start at $8/month.

4. Blisk

Blisk is another browser for developers that allows you to line up a collection of viewports in a single app. URL and scrolling are synced, making testing interactions and animations effortless.

Blisk is awesome fun to play with and delivers a great preview of a responsive design. But be warned, synced viewports can be addictive, and it’s easy to line up browsers and become hypnotized by the synchronized movement; you’ll need a very large screen to get the most out of Blisk.

Blisk plans start at $9.99/month.

5. Sizzy

Sizzy is another app that allows you to view multiple viewports at once. It also has synchronized interactions, and like many competing apps, Sizzy allows you to screenshot different views.

Sizzy also includes a very clever synchronized inspect tool, so you can focus on individual elements across different viewports. It’s an excellent option for debugging, particularly if you’re digging into someone else’s code.

Sizzy has a 14-day free trial, and paid plans start at $7.15/month.

6. Brave

Brave is a privacy-focused browser that runs up to three times faster than Chrome. If you’re someone who balks at rendering speeds on most sites, Brave could be for you.

Brave’s main benefit for developers is that it supports Chrome extensions while maintaining privacy — it can even access the Web using Tor if simple privacy mode isn’t enough for you. There are hundreds of useful Chrome extensions, and if you avoid Chrome due to privacy concerns, then Brave solves your problem.

Brave is also pioneering a new system for monetizing site revenue, allowing viewers to tip sites, and soon, to control how advertising revenue is distributed.

Brave is free to download.

7. Chrome

Boring it may be, but Chrome is still the world’s most popular browser from the US to mainland China. Where once sites were “best viewed in IE,” Chrome is now the Web’s default.

No matter the site you’re designing, it has to work well in Chrome, and no simulator is as good as the real thing.

In addition to being the benchmark for page rendering, Chrome developer tools are the simplest way to access your Lighthouse scores, which helps you track down issues that may be holding you back in Google’s search results.

Chrome is free to download.

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22 Exciting New Tools For Designers, June 2021

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This month’s new tools and resources collection is a mixed bag of elements for designers and developers. From fun little divots to tools that can speed up development, you are sure to find something usable here.

Here’s what new for designers this month:

June’s Top Picks

Codewell

Codewell is a service to help you learn, practice, and improve HTML and CSS skills with real templates. The benefit here is pretty obvious. When working with real templates, you can see the result of actions and changes. The tool includes free and premium options with new templates to work on weekly. Everything works in a responsive environment, and free plans have access to free challenges and a Slack community; a paid plan also includes source files and premium challenges. You need a Github login to get started.

LoomSKD

LoomSDK is an easy and reliable way to add video messaging to your product – and it’s free. The SDK enables your users to record, embed, and view with Loom videos directly within web apps – adding clarity and context to any workflow.

Pintr New Image

Pinter New Image turns photos into funky and fun line images. Upload an image with plenty of contrast, use the controls to set the look you want to achieve, and download. The new images are available as PNG or SVG. Maybe use it to create your next profile photos for social media or a nifty avatar.

Terms & Conditions Apply

Terms & Conditions Apply is a game that explains all those little pop-ups that you accept to enter and interact with websites. You are tasked with a mission to start the game: Do not accept terms and conditions, say no to notifications, and opt-out of cookies. Can you do it?

Khroma

Khroma uses artificial intelligence (via personalized algorithm) to learn what colors you love and create palettes for you to discover, search, and save for use in projects. The beta tool is easy to get started with, although you do have a little color-picking homework to get started.

6 WebTools

Mmm

Mmm is a different type of website builder. The tool, which is still in alpha, allows users to create drag and drop websites in a simple manner. It works almost like making a digital collage. Users can get a custom URL, and every page is responsive. The interface is designed so that you can even build yours on a phone. And here’s the other feature – they encourage messy designs.

LightGallery

LightGallery is a lightweight, modular, JavaScript image and video lightbox gallery plugin. It works with React.js, Vue.js, Angular, and TypeScript. It includes plenty of demos and documentation to help you make the most of this gallery tool.

Vandal

Vandal is a nifty browser extension for Firefox or Chrome that allows you to navigate back in time without changing tabs. The utility of Vandal is to allow quick and easy access to all the archived snapshots for a URL, and it supports navigation to a snapshot as well.

CSS Layout Generator

The CSS Layout Generator is a tool for creating the CSS for layout components. It is also a learning tool for teaching what is possible in CSS for positioning elements in the browser. Tweak specifications to see how it impacts the layout, CSS, and HTML.

Alpaca Data API

Alpaca Data API is an easy-to-use feed that allows you to bring in stock market data for modeling and backtesting. (it includes free and premium options based on your needs.)

Mobile Palette Generator

Mobile Palette Generator is a color-picking tool that will help you select the best hues for mobile design projects. It then shows you all the specs for primary, secondary, and accent colors.

6 Icons and UI Kits

Iconoir

Iconoir is an open-source icon repository with more than 900 SVG icons. Search icons, browse by category or poke around for what you are looking for. Everything is ready to use without signups or forms to fill out.

Pmndrs Market

Pmndrs Market has a collection of more than 300 three-dimensional elements and drawings of things for use in projects. Model renders are in a rough style with a realistic feel.

Boring Avatars

Boring Avatars is a fun collection of semi-customizable avatars without faces, hence the name. It’s a fun playground that puts a new twist on something that you might not expect to do differently.

Spark

Spark is a free download with three different website design starters. The hero images are ready to build from and are made for Figma.

Venus Design System

Venus Design System is a premium UI kit packed with more than 2,000 components and states that allow you to design fast. There’s also a demo version for you to test before you buy.

ReadyUI

ReadyUI contains more than 200 blocks and designs for agencies, developers, startups, and more. Everything is production-ready using Bootstrap and Figma files. Choose from light or dark themes and search for a design that works for your project.

5 Tutorials

Creating Generative SVG Characters

Creative Generative SVG Characters is a marriage of JavaScript and SVG that creates fun characters derived from drawings. Using shapes and a little code, you can see how to draw smooth lines, create polygons, and add other shapes for a fun feel. There’s a full demo on Codepen.

5 Steps to Faster Web Fonts

5 Steps to Faster Web Fonts helps you remove some of the bulk from popular typography options. Iain Bean explains a set of methods you can deploy to ensure that load times are quick with some applicable code snippets. Here’s a preview: Tip 1 is to use the most modern file formats (WOFF2).

The Perfect Link

The Perfect Link walks you through some accessibility checks from the A11Y Collective for linking best practices. Some of the things you think are the “right way” may be challenged here. The information goes through everything from design to semantics and is wonderfully thorough. It’s a must-read.

Readsom

Readsom is a curated collection of newsletters and emails that you can read online or sign up for. Its catchphrase is to “discover content you’ll want to read.” It is a good way to find newsletters that interest you, including plenty of design and development options that you might not otherwise know about.

Famous First Websites

Famous First Websites isn’t a tutorial per se, but it does provide a good place to do some visual learning. See what your favorite websites looked like when they launched and the evolution of the designs.

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Poll: Fast CDN, Cheap CDN, Good CDN, Pick Any One…

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This week, a significant portion of the Web fell over when on Tuesday, sites powered by Fastly were impacted by a massive outage that affected around 85% of the network.

The near-total collapse — which was quickly identified and remedied — took out sites including GitHub, Stack Overflow, PayPal, Shopify, Stripe, Reddit, Amazon, and CNN. Furthermore, it was all but impossible to express rage on Twitter because the server that handles the social network’s emojis was also affected.

This outage was broad and severe, and we’re truly sorry for the impact to our customers and everyone who relies on them.

– Nick Rockwell, Senior VP of Engineering and Infrastructure, Fastly Inc.

The incident occurred at around 10:00 UST (06:00 EST) and prompted mass “Error 503” messages. It was identified by Fastly in less than a minute and patched within an hour.

Initial analysis indicates that the whole episode was triggered by a single customer updating their settings (in a perfectly valid way) — you know those nightmares you have about clicking the wrong button and deleting the whole Web? Yeah, imagine being that person. The precise combination of settings triggered a bug in an update that had been missed in Fastly’s QA and had been sitting in production code since May 12th.

If you’ve ever visited a serious server center, you’ll know the kind of security they employ in defense of potential criminal attacks. The only center I’ve visited in person was inside a nuclear-proof bunker, involved multiple security checks, and I wasn’t even allowed into the really secure part. But it turns out, all the terrorists need to do to crash the global economy is open a CDN account and update their settings.

Fastly actually reacted far faster than previous CDN mass-outages by its competitors — one possible reason its share price soared this week. But it is still trapped in a cycle of competition in which fast and cheap are easily compared, and good is somewhat abstract…until it’s not.

Most of us feel like seasoned hands at the Web when the truth is we’re very early adopters. It will be a century or more before the Web is truly integrated into society. Still, we are building the foundations now, and future generations need those foundations to be robust. We need less focus on clawing back a few pennies, less focus on delivering sites 3 nanoseconds before a user opens their browser, and a greater focus on resilience.

Like everyone, I love eye-peelingly fast sites, and I’m more than happy to get a good deal, but personally, I don’t feel either of those things is worth waking up to an Error 503 on a site I’m responsible for.

Image via Unsplash.

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DevConf.US 2021 – Containers, OpenShift, architecture blueprints, and diagram tooling

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DevConf.US 2021 has kicked off their call for papers this last month and of course it will be a virtual event (hopefully for this one last time) hosted on September 2-3. It’s the 4th annual, free, Red Hat sponsored technology conference for community project and professional contributors to Free and Open Source technologies coming to a web browser near you!

There is no admission or ticket charge for DevConf.US events. However, you are required to complete a free registration. Talks, presentations and workshops will all be in English.

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Start Using a Smart DAM and Image Optimization Stack

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Asset management and website performance optimization are two of those unavoidable headaches faced by every website owner.

A digital asset management (DAM) platform can provide centralized asset repositories with intuitive dashboards to help you manage assets. On the other hand, an image CDN can help you get rid of that messy responsive syntax and provide dynamic asset optimization with huge performance boosts.

The problem is that website performance has become such a competitive factor that DAMs with other priorities tend to fall short. On the other hand, specialized image CDNs don’t solve the problems associated with image management, particularly within organizations.

With that in mind, I propose solving these problems for good by putting together image management and optimization stack using ImageEngine and Cloudinary. Instead of being a comparison between these two tools, this article describes the benefits of using them to complement each other.

Features and Asset Management Capabilities

As a DAM, Cloudinary provides you with a visual interface to store, manage, and edit your image and video assets. In that way, it’s not much different from any other professional image managing software such as Adobe Bridge, except that it’s an online, browser-based service.

Using the Media Library, you can upload, delete, and organize images in folders, for example. The visual image editor allows you to make advanced transformations and image touch-ups and see the results instantaneously using tools like sliders, dropdowns, etc. You can even chain transformations together for multi-layered effects.

Cloudinary also allows you to manipulate images and videos this way using their URL-based API.

Cloudinary has additional auxiliary features that make asset management easier (especially in organizations), such as backups, role-based multi-user admin, and feature extensions via third-party integrations and add-ons.

This is something most image CDNs don’t provide. Instead, they allow you to access and transform images using URL manipulation. Transformations are usually made using string-based parameters or directives. A serverless, headless DAM, if you will.

However, the advantage of using a dedicated image CDN like ImageEngine, is that it can usually provide enhanced asset optimization. ImageEngine, for example, is an intelligent image CDN that uses WURFL device detection to finely read the context an image is accessed from (device model, PPI, OS, browser, resolution, etc.) and then chooses the optimal image for that configuration.

This frees up website owners from having to do any additional optimization. This business logic is also built-in to all of their global PoP servers, and ImageEngine specifically delivers cache-hit ratios close to 100%. The following performance section will illustrate the difference this can make in practice.

Check out the key differences between ImageEngine and Cloudinary. And, for a deeper insight, see the comparison with other similar CDNs, like imgix and Cloudflare

Performance

Just to cover our bases and prove that this is an effective asset management and optimization stack, I’m also going to affirm it using a Lighthouse performance audit. Here is a quick summary of the results:

For this test, I built a web page with a tonne of images with overly large file sizes. In this first Lighthouse audit, I didn’t apply any optimization to the images. Here’s the result:

As you can see, we had some major problems when it came to the loading time of our assets. Overall, the page took more than 10 seconds to load. One of Google’s crucial user-centric performance metrics, LCP, scored a miserable 7.5s. Lighthouse suggested that some of the main problems encountered were the asset file size, inefficient cache policies, using non-optimal image formats, and improperly sized images.

Both Cloudinary and ImageEngine are supposed to address all of these factors with their auto image optimization. In the next audit, I used the same page and content but served my images via Cloudinary:

As you can see, there is improvement in most factors. FCP is now in the green, and both the Speed index and LCP times have almost halved. Even TTI and CLS improved slightly. That being said, it’s still nowhere near optimal, and we’re still falling short of the all-important 3-second loading time ceiling.

So, finally, let’s do another Lighthouse audit – this time using ImageEngine on top of Cloudinary. Here are the results:

With ImageEngine, I finally scored in the green with 95. All the metrics that have to do with the sheer speed at which image content loads improved. The Speed Index and LCP, which is the most important, improved dramatically. CLS scored worse, but this typically varies from test to test.

You can find another and more extensive breakdown of the performance and pricing comparison here.

Transformations, Bandwidth Utilization, and Cost

Cloudinary’s pricing plans work on a credit-based system. Starting with the free account, you get 25 credits/month. Each credit can be used for 1,000 transformations, 1 GB of storage, or 1 GB of net viewing bandwidth. The other two packages cost $99 for 225 credits and $249 for 600 credits, respectively.

You should plan to generate a minimum of 5 transformations per image. In effect, that limits you to around 200 images with the free plan, excluding whatever manual transformations you make.

ImageEngine’s Basic plan costs $49 and provides you with 100 GB of Smart Bytes. Smart Bytes are based on optimized image content and translate to roughly 400-500 GB of raw images.

So, with Cloudinary, you have to compromise between bandwidth and storage usage as well as the number of transformations you can make. Transformations for Cloudinary are counted as they are dynamically generated on-demand.

However, if you use ImageEngine for optimization, you can switch off Cloudinary’s auto-optimization. When a new image variant is needed, it will be generated and delivered via ImageEngine. Considering variant count isn’t limited by ImageEngine, this will drastically cut down on the number of credits you’ll need to spend on transformations.

Effectively, that means you could use the bulk of your Cloudinary credits purely for storage and specific transformations. For example, advanced cropping, applying effects, or color adjustments. These are, after all, the main functions of a DAM.

With this setup, ImageEngine’s Basic plan and Cloudinary’s free plan should be adequate for most websites, saving around $50 a month.

How to Implement Cloudinary with ImageEngine

Signing up for Both Services

As it will house all of your image assets, the logical place to start would be to sign up with Cloudinary.

Create a (free) account, and make sure to take note of your “cloud name” during the setup wizard. This will be the name of your designated storage location on the Cloudinary platform and is usually a garbled string like di2zgnxh0 by default. However, you can change this to something more meaningful.

Once you’ve signed up, you can start uploading your image assets and creating different versions/transformations of them. Setting up Cloudinary integration on a CMS, like WordPress, is usually straightforward. Just indicate the CMS you’ll be using, copy the API key, install the plugin, and activate it.

Next, sign up for a free trial with ImageEngine. There will also be a short setup wizard during which you will:

  1. Provide ImageEngine with the website where your images will be delivered.
  2. Supply your image origin (in this case, your Cloudinary web folder). For now, you can only add the Cloudinary, e.g., res.cloudinary.com.
  3. Get your ImageEngine image-serving domain, e.g., {randomstring}.cdn.imgeng.in

When in your ImageEngine dashboard, you’ll see this domain listed under “Engines” as well as an entry for Cloudinary under “Origins.” Edit the latter and under “Advanced,” add your Cloudinary folder to the “PATH” field.

That’s it, you should now be able to store and manage images via Cloudinary and serve them via the ImageEngine CDN.

Dynamically Loading Specific Image Variants

Let’s take a look at a use case for loading different transformations of individual images on your site. This example will showcase how you can use Cloudinary’s advanced image editing tools to transform images while still reaping the optimization rewards of using ImageEngine as your image CDN.

A popular practice today is to use rounded images for team, client, or profile portraits. Using Cloudinary, you can load this transformation using the following URL:

https://res.cloudinary.com/myimages/image/upload/w_400,h_400,c_crop,g_face,r_max/w_200/profile.jpg

This will resize the image to 400 by 400px, focus on the face, and apply the maximum amount of radial cropping around it – to a width of 200px.

The same image can then be accessed via your ImageEngine delivery engine simply by swapping out the domain:

https://images.myimageengine.com.imgeng.in/image/upload/w_400,h_400,c_crop,g_face,r_max/w_200/profile.jpg

NOTE: I added my Cloudinary folder designation (“myimages”) as the path to my image origin. With that config, I don’t need to include it every time I use the image URL.

For example, you can set up the origin like this:

And, then under advanced:

If I specifically wanted to load the profile picture in WebP format (for transparency support, for example), I could add the ImageEngine directive f_webp:

https://images.myimageengine.com.imgeng.in/image/upload/w_400,h_400,c_crop,g_face,r_max/w_200/?imgeng=/f_webp/profile.jpg

ImageEngine and Cloudinary – The Wrap Up

Both ImageEngine and Cloudinary are superb platforms that can make managing image and video assets easier and improve your website maintenance. However, both services have their specialty in which they outperform each other.

For ImageEngine, it’s delivering blisteringly fast image loading times in next-gen formats and with a minimal loss of visual quality.

For Cloudinary, it’s providing a visual interface to organize, store, and edit your image and video assets.

As a further incentive, letting each of these services handle what they’re best at can lead to lowering your long-term operating costs.

 

[– This is a sponsored post on behalf of ImageEngine –]

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