Articles

Increasing code quality with Hyperlambda

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Fundamentally Hyperlambda is really just a Turing complete markup language, with some added capabilities resembling features from XSLT and XPath. You could argue Hyperlambda is the programming equivalent of YAML. On the index of « programming level abstractions » if we argue that CISC x86 assembly code is at level 1 (the bottom level) and C# and Java is at level 5, while Python and PHP are at level 10 – Hyperlambda is at level 100+ somewhere.

Of course, the point being, that 95% of the times you need a low level programming construct, Hyperlambda implicitly creates your C# objects and ties these together 100% correctly out of the box. This reduces the cognitive complexity of your resulting app’s code by orders of magnitudes. To illustrate this difference, please have a look at the following code snippet taken from Microsoft’s official documentation for how to correctly create an HTTP request from C#.

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Tilda – The Website Builder That Disrupted The Way We Create Websites

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Tilda website builder combines everything we liked so much about constructors when we were kids – you can experiment, test out and build myriads of new creative ideas out of ready-to-use blocks. Tilda is that type of constructor that allows you to own your creative process and create pretty much any website: landing page, business website, online store, online course with members area, blog, portfolio, or event promo page.

Founded seven years ago, Tilda is a website builder that completely revamped the way we create websites. Tilda has been the first website builder to introduce block mechanics that allows users to create websites out of pre-designed pieces. This breakthrough technology allowed all users – not only designers – to create professional-looking websites. Just like in kid constructors, you can drag-and-drop and mix-and-match blocks on Tilda to let your creativity flow and build a dazzling website, at extraordinary speed. 

When you ask designers why they love Tilda, they usually say it’s because the platform provides the ultimate balance between choosing from templates and being able to fully customize and create from scratch to bring any creative idea to life. Here’s what else they say:

Tilda has been a game-changer for us. It allows our team to quickly spin up new web pages, make edits, and ship new programs. We left WordPress for Tilda and after being with Tilda for 2 years, I don’t ever want to go back.

~ Andy Page, Executive Director, Forge.

I built my first website in 2001. Since then I’ve used countless platforms and website builders for customer websites and my own business. Tilda is the perfect combination of ease of use with powerful features at an unbeatable value.

~ Robby Fowler, Branding and Marketing Strategist, robbyf.com & The Brand ED Podcast.

Let’s dive deeper into core functionalities you can leverage on Tilda. 

#1 Cut Corners With 550+ Pre-Designed Blocks And 210+ Ready-Made Templates

The beauty of Tilda is that it provides 550+ blocks in the ever-growing Block Library designed by professional designers. Thus, you can quickly build a website out of pre-designed blocks that encompass virtually all elements you might need for your website: menu, about us page, features, contact, pricing, etc. 

Customizing each block is a breeze with Tilda: You can drag-and-drop images, edit text right in the layout, alter block height, background color, padding, select the style of buttons, use custom fonts, and assign ready-made animation effects to specific parts of it. Also, Tilda provides a built-in free image library with 600K+ images, so you can find images that are just right for you without leaving Tilda, add them to your website with just one click, and use them for free.

Finally, all blocks fit together so well that it’s almost impossible to create a bad design on Tilda – even if you are a stranger to website building.

For a quick take-off, you can use 210+ ready-made templates for different kinds of websites and projects: online stores, landing pages, webinar promo pages, multimedia articles, blogs, and more. Each template is a sample of modern web design and consists of blocks. It means that templates don’t limit your creativity: you can modify them to your liking by playing with settings, adding extra or removing existing blocks, and embedding images and text. 

Each of the templates and blocks covers over 90% of use cases you’ll ever require and is mobile-ready, meaning that your website will look great on desktop computers, tablets, and smartphones by default.

#2 Jazz Up Your Site With Zero Block: Professional Editor For Web Designers 

To better meet the demands of a creative brief and unleash your creativity, you can use Tilda’s secret weapon called Zero Block. It is a tool for creating uniquely designed blocks on Tilda.

You can control each element of the block, including text, image, button, or background, and decide on their position, size, and screen resolution on which they’ll appear. For example, you can work with layers to create depth with overlay and opacity techniques or set a transparency level on any element and shadow effects below them. Additionally, you can also insert HTML code to add more complex elements, such as calendars, paywall, comments, social media posts, and so much more.  

Finally, Zero Block allows you to fool around with basic and more advanced step-by-step animation for a more individual look. Here’re some animation examples that you can make on Tilda:

Animation on scroll (position of elements is changing on scroll).

Trigger animation (animation is triggered when pointing at or clicking on an object).

Infinite scrolling text.

#3 Import Designs From Figma To Tilda In Minutes

Creators love using Figma for prototyping, but when you have to transfer every element and rebuild your website design from scratch – that’s what’s killing the party. With Tilda, you can easily turn your static designs into an interactive website in no time. 

All it takes is to prepare your Figma design for import with a few easy steps, paste the Figma API token and your layout URL to Tilda, click import and let the magic happen. Once your design is imported, you can bring your project online just by clicking publish.

#4. Make Search Engines Love Your Website With Built-In SEO Optimization

Thanks to the consecutive positioning of blocks on the page, websites designed on Tilda are automatically indexed well by search engines. There is also a set of SEO parameters you can fine-tune right inside the platform to ensure that your web pages rank high even if you don’t have an SEO specialist in-house. These parameters include the title tag, description and keywords meta tags, reader-friendly URLs, H1, H2, and H3 header tags, alt text for images, and easily customizable social media snippets. 

As an additional value, Tilda provides an SEO Assistant that will show you what errors are affecting the indexing of your website and will help test the website for compliance with the search engines’ main recommendations.

#5. Turn Visitors Into Clients

Tilda gives you the power to set up data capture forms and integrate them with 20+ data capture services, such as Google Sheets, Trello, Notion, Salesforce, Monday.com, etc., to ensure seamless lead generation.

For more fun, Tilda developed its CRM to manage your leads better and keep your business organized right inside of a website builder. This is a very easy-to-use tool that automatically adds leads from forms and allows you to manually add leads you captured outside of the website. There is a kanban board that gives you an overall view of how leads are moving through your sales funnel and allows you to move leads between stages easily.

#6. Build A Powerful Online Store In One Day

Tilda provides a set of convenient features to create a remarkable online shopping experience. The platform gives you the power to sell online using ready-made templates or build an online store completely from scratch, add a shopping cart and connect a payment system of choice — Stripe, PayPal, 2Checkout, etc. — to accept online payments in any currency.

If you are looking to run a large ecommerce business, you should also consider Tilda. Thanks to the built-in Product Catalog, you can add up to 5000 items, import and export products in CSV files, easily manage stock, orders, and keep track of store stats.

And thanks to adaptive design, your store will look good across all devices, including tablets and smartphones. 

#7. Bring Your Project Online For Free

Tilda offers three subscription plans: Free, Personal ($10/month with annual subscription), and Business ($20/month with annual subscription). When you sign up for Tilda, you get a lifetime free account. It allows you to publish a website with a free subdomain and gives you access to a selection of blocks and a limited number of features that offer enough to create an impressive website. 

Personal and Business tariffs allow more advanced options, such as connecting custom domains, adding HTML code, receiving payments, and embedding data collection forms. The business plan also allows users to export their website and create five websites (while personal and free plans allow one website per account). 

To discover all features and templates on Tilda, activate a two-week free trial – no credit card required.

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The post Tilda – The Website Builder That Disrupted The Way We Create Websites first appeared on Webdesigner Depot.


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Kubernetes for Application Developers (CKAD)

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Intro

I was lucky. I already had extensive knowledge of Docker before starting the certification for Kubernetes developer (CKAD), and I have an employer (Ordina) that gives me the space and time to invest in myself.

So I claimed a week of preparation and did the whole Kubernetes for Developers (LFD259) course. To follow this course, you have to prepare a practice environment, and you are given instructions on how to do that on AWS or Google Cloud (which can result in extra costs). It is also very possible to create a cluster on your local machine. To make my life easier (and cheaper) I opted for the last option and created a vagrant set up with instructions for it here.

Source de l’article sur DZONE

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6 Tips for Collecting Customer Feedback (The Right Way)

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Feedback is one of the most valuable resources for any business. Informative messages from your customers can tell you a lot about your company. They’re a way to check that your service strategies are paying off and a chance to learn which parts of your product need an upgrade.

Reviews and testimonials can also help you better understand your audience and the kind of solutions they’re looking for with your brand. 

Solid feedback is also how you improve your chances of gaining more customers in the long term. Brands with superior customer service generate about 5.7 times more revenue than their competitors. 

Of course, before you can begin tackling challenges like pulling trends from feedback or using your reviews to upgrade your business, you have one essential task to consider: How are you going to collect the valuable information your customers have to share?

There are a lot of options to choose from. You can reach out to clients individually with email messages or set up a feedback form on your website. You could even consider working with a review site to give your audience more options. 

Today, we will look at the steps you can take to collect customer feedback the right way.

Unlocking the Benefits of Customer Feedback

Customer feedback is the information and input shared by your community. It provides a behind-the-scenes view of people’s interactions with your team and shows you where you need to focus on beginning driving new opportunities. 

Customer feedback becomes a guiding compass for your organization when used correctly. It shows you what you’re getting right and wrong from your customer’s perspective. Positive feedback can even become part of your marketing campaigns. User-generated content in the form of reviews and testimonials makes for excellent tools to encourage new people to purchase your products. 

Case studies and in-depth reviews from your clients can also help generate trust among potential customers, so you’re more likely to earn crucial sales. 

Only around 3% of customers say that they find marketers and salespeople “trustworthy.” This means that no matter how good your marketing messages might be, you’re only going to be able to accomplish so much with the claims you make about your brand. Ultimately, your clients will turn to other customers like them to determine who they should buy from.

On average, buyers read around seven reviews before they’ll even consider trusting a business. 

The good news is that around two-thirds of customers will share their personal information with a brand. Clients are happy to provide feedback in the right circumstances. It’s your job to ensure that the process is as easy as possible for your customers.

So, how do you get customer reviews?

1. Design an Effective Feedback Survey

The most obvious way to encourage feedback from your customers is to ask for it. Unfortunately, designing a good customer survey isn’t always as simple as it seems. 

On the one hand, you’re keen to gather as much information as possible from your customer, which could mean that you want to ask many questions. On the other hand, asking too many questions could easily scare your audience away. 

To improve your audience’s chances of actually sharing information, keep the feedback requests as simple as possible.

One or two questions at a time should be enough to give you some helpful information about customer preferences and expectations. When choosing what to include in your survey, remember:

  • Only ask essential questions: If the answer to a question isn’t going to help you achieve your goals, don’t ask it. You don’t need to know someone’s age if you want to know if they had a good experience with your service reps. Keep it relevant. 
  • Make the questions thoughtful: Yes or no questions are great for collecting quick information. However, if you want more valuable feedback, leave your queries open-ended, and give customers room to explain themselves. 
  • Use rating scales: If your customer doesn’t have time to respond to a question in your survey with a complete answer, a rating scale can give you some helpful insights with minimal effort from the client. 

Ensure none of the questions on your survey are leading or loaded. Customers don’t want to feel like you’re answering questions for them. It might also be worth showing your audience how much you value their data with a quick response. Hilton Hotels always responds to any adverse reactions to surveys within days of receiving the information. 

Customers can even see how their reviews contribute to the overall rating of the business. 

2. Master Your Emails and Customer Contact Forms

Email is one of the easiest and most effective ways to gather customer feedback. Because this is a standard support channel for most businesses, there are plenty of opportunities to generate feedback. 

The first step in using emails for feedback is to send a message thanking your customer for their recent interaction with you. If someone purchased a product from your company, immediately follow up to let them know you appreciate their custom. A couple of days after, when your customer has had a chance to use your product or service, that’s when you follow up with your feedback request. 

Ideally, your email request should be as short and straightforward as possible, with a clear call to action that tells your customer what to do next. This example from Papier keeps things as detailed as possible.

If you want to boost your chances of engagement, you can add elements to your email that might encourage a positive response, for instance:

  • Remind them of what they bought: Remind your customer of the item they purchased with a picture and a bit of information. Highlight the key features and benefits of that product, so they have some inspiration on what to write about in their review. 
  • Offer them a reward: If you want to boost your chances of your customers doing something for you, you need to offer something in return. This could be a discount on their next order, a chance of winning something, or even just free shipping on their next purchase. 
  • Personalize the message: Make your customer feel special by personalizing the message. Use their name and reference their previous interactions with your company. If they’ve been with your business for a while, mention that in the email.  

Remember, many of your customers are likely to check their emails on the go. That means that giving feedback should be as simple as possible, regardless of the tech your customer is using. For instance, in this Zomato example, users can choose to drop an email to the company or send feedback straight from the app. 

3. Create App Usability Tests

If you want some in-depth insights into your company, and your business processes, then a usability test could be the best way to generate valuable feedback. If you have your app, ask your customer to submit some information right there and then, after they’ve finished using the service. The great thing about this kind of input is it’s fresh.

Unlike other customer reviews that might come a day or two after your customer has used a product, usability tests allow you to get feedback at the moment. There’s a much better chance that you’re going to get some relevant and detailed responses here. 

For instance, in this Skype lab feedback request, customers can tick boxes for any video or audio issues they had and leave a starred review. 

If there’s extra information to share, the customer can tap on the comment box to elaborate. However, they don’t need to do this part unless they want to. 

With usability tests, it’s a good idea to focus on a few key things that you want to learn about. For instance, Skype’s example above demonstrates that the company wants to check at least five user experience issues for both video and audio. 

Giving your customers options that they can choose from reduces the amount of work they need to put into leaving a review. It also means that you can get actionable information on which parts of your app or site need the most improvement. 

You can get the same kind of instant feedback on your website, too, mainly if you’re using a live chat app for customer service. 

Live chat is quickly becoming an essential part of the customer experience environment because it’s fast, easy to use, and efficient. It’s also highly affordable for most companies, thanks to evolving technology. Set up your Live Chat app to immediately request a review from your customer when the interaction is over.

For instance, SiteGround asks customers to rate their service provider with a picture of the employee they spoke to. The image lets the customer see that they were talking to a real person, which improves the relationship with the company. The statement about feedback improving the customer service and support that SiteGround can offer shows the customer how valuable their reviews are. 

4. Conduct Customer Interviews

Conducting a customer interview is a lot like sending out a survey. The main difference is that you ask the client to engage in a much more in-depth conversation. Usually, these interviews will be the initial research required for a published case study on a B2B website. 

Reaching out to valuable and loyal customers can give you a fantastic source of in-depth information to learn from. You’ll need to make sure that you have a good relationship with the customer in question before you attempt this, however. Most one-time clients won’t want to get involved with a time-consuming interview. 

Look at your CRM technology and find out who your most impressive VIP customers are. Reach out to them with a request for feedback, and make sure you offer something in return. For instance, tell them that you’d like to interview for a case study that you can display on your website. If they’re happy for you to do this, you can reward them with a discount on their next purchase or some gifts. 

You could also follow up with a customer who recently contacted your team for an interview, like Ticket Arena does here. With this message, they promise the customer that their insights will make the customer experience better for future clients:

When requesting long-form qualitative feedback, remember to think through your questions carefully. In-depth stories from customers bring nuance and color to your quantitative data. They could even guide your business to making some crucial future decisions. 

When talking to your customers:

  • Start with an open-ended dialogue: Remember that open-ended questions are crucial to get as much detail as possible from your customers. These queries give your customers more flexibility to cover the details of their experiences.
  • Get more specific as you go: Start with simple questions, then build on them as your conversation evolves. Use the things you learn from your customers to dive into topics that are relevant to them. For instance, if a customer mentions your live chat app, go into a deeper discussion about the channels they prefer to use. 
  • Practice active listening: Make sure that you’re open and receptive to the information you’re given. Actively listen to customers, even if you’re not in the same room, by acknowledging what they say and providing valuable responses. 

5. Use Social Media

Sometimes, people are reluctant to give feedback for your business on your website because they’re not in the frame of mind. When customers come to your site, there’s a good chance they’re looking for information from you or want to check out a new product. 

They’re probably not in the right mood to start sharing their opinions. 

However, if you capture your customers on social media, there’s a good chance they’ll be feeling a lot more talkative. After all, social media platforms are where most customers discuss their issues with companies, talk about purchases with friends, and make their voices heard. 

Simply paying attention to when people talk about your company on social media can give you a lot of helpful feedback. Social listening tools allow you to collect post information every time someone mentions your business name or product. 

Alternatively, you can actively use the tools on social media to gather data from customers. For instance, Instagram has its own “poll” feature on Stories that allows companies to collect opinions. 

If you’re collecting feedback on social media, remember that you shouldn’t be asking any questions that are too complicated. Although people are more willing to share their opinions on social, they’re still looking for a relatively laid-back and casual experience.

Polls, where people can vote for their preferences with a single click, are more likely to garner engagement than a post asking people to tell you about the best purchasing experience they ever had with your brand. 

If you do want to encourage more in-depth feedback, the best option is to promise a reward in return for your follower’s effort. 

Make the experience fun by transforming it into a competition. 

For instance, ask your customers to share their favorite story involving your brand for a chance to win an impressive prize. You can ask each customer to tag their response with a branded hashtag so that relevant answers are easier to find. You could even add users to tag their friends in their posts too, to increase brand reach while you collect feedback:

With gifts and rewards to incentivize them, people will be much more likely to interact with your brand and put effort into the reviews they leave. You could even gather some user-generated content to put into your subsequent ad campaigns. 

6. Create a Dedicated Website Page

Finally, if you want to make it as simple as possible for people to leave feedback on your website and for you to collect all of that information into one space, then create a review page on your website. This can double up as social proof for people who need additional evidence to buy from your brand. 

A review page could be as simple as a page on your website listing the latest comments that your customers have left. You can include a form at the bottom of the page where people can add their thoughts. Just make sure that you carefully review these posts before they’re submitted to your website if you want to prevent spam from getting through. 

You could also create a case study or portfolio page that showcases the work you’ve done with other companies like Fabrik Brands does here:

At the bottom of each case study, give your customers a unique email address they can reach out to if they want to be featured as your following case study. Or include a contact form where people can get in touch to discuss their own experiences. 

Having a dedicated review, case study, or testimonial page on your website could be enough to inspire more feedback from your customers. It’s also a fantastic way to demonstrate how credible your company is to potential buyers. 

Still, Struggling? Take the Customer Out of the Equation

If, even with all the suggestions above, you still can’t seem to convince your audience to give you some decent feedback, then take them out of the equation. You can learn things about your audience without asking them for information. Google Analytics and other tools will give you valuable insights into which of your blog pages get the most engagement and how many people click on individual buttons throughout your site. 

These fundamental insights might not be as good as valuable, contextual feedback from your audience, but they’re an excellent way to start figuring out how to invest in your future growth. 

Remember, feedback of any kind – even if it’s just statistics and numbers – gives your business the ability to grow and make informed decisions.

Gather as much feedback as you can, and make sure you use it!

 

Featured image via Pexels.

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The post 6 Tips for Collecting Customer Feedback (The Right Way) first appeared on Webdesigner Depot.


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Leveraging Salesforce Using Mobile Applications Written (Once) In React Native

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In the “Leveraging Salesforce Using Spring Boot” article, I navigated the course for introducing a Spring Boot service that would leverage the well-established Salesforce RESTful API. The goal of this service is to act as a middleware layer to allow clients not written in Salesforce to retrieve and update contact data stored in Salesforce. This backend service implements its own caching layer to provide a faster response time and also cut down on the number of times Salesforce needed to be called.

In the “Leveraging Salesforce Using a Client Written In Svelte” article, I introduced a simple client written in Svelte, which provided the ability to make updates to the Salesforce data using an inline editor—again, without actually using the Salesforce client.

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The Pros and Cons of Tailwind CSS

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As a utility-first CSS framework, Tailwind has rapidly become popular among developers. With its fast styling process and the freedom it offers when designing a website, it’s really no wonder why.

But how can you make sure this is the right CSS framework for your upcoming development projects? In this blog post, you’ll learn what Tailwind is, and how it differs from other frameworks like Bootstrap, or Foundation.

In addition, we will highlight the main advantages and disadvantages of the framework. By the end, you will be able to make an honest and objective assessment as to whether Tailwind is the right framework for you. So without further ado, let us dive deeper into it. 

What is Tailwind CSS?

First released in May 2019, Tailwind CSS is a front-end CSS framework. It is currently at version 2.2. Since its release, Tailwind has created quite a following. More than 260k developers have used it to enhance their design systems.

Stats like these make Tailwind one of the most popular CSS frameworks on the market, and all in less than two years. There are many reasons for this. Primarily, because its features make it the ideal choice for a wide variety of projects. Tellingly, most developers prefer it to create React projects.

The main difference between Tailwind and its competitors is that it gives developers complete control over the styling of a web application. So, is it the right CSS framework for you? To answer this question, let us take a look at Tailwind’s advantages and disadvantages.

Tailwind CSS: Pros and Cons

Tailwind CSS: Advantages

1. Control Over Styling

Tailwind is a unique CSS framework when it comes to styling web applications, meaning that Tailwind does not have a default theme that you have to use like other CSS frameworks.

For example, you can give each project a different look even if you use the same elements (color palette, size, etc.). Therefore, it’s one of the few CSS frameworks that is not opinionated on how you should style your project. 

2. Faster CSS Styling Process

There is no faster framework than Tailwind when it comes to styling HTML. As a result, you can easily create good-looking layouts by styling elements directly. This is possible because Tailwind offers thousands of built-in classes that do not require you to create designs from scratch.

Therefore, you do not have to write CSS rules yourself. These CSS classes are the main reason why building and styling with Tailwind is so fast. 

3. Responsiveness and Security 

With Tailwind’s pre-built classes, you can design the layout directly in an HTML file. This makes it a very responsive, mobile-friendly CSS framework. Apart from that, Tailwind has proven to be a stable framework since its initial release.

The framework was developed by top-notch engineers, which is why bugs and breaks are rare. 

4. Additional Features 

Tailwind CSS works in the front end of a website. For this reason, it is reasonable for developers to demand ultimate responsiveness. Well, Tailwind provides the ability to create responsive themes for your web applications and remove all unused CSS classes. With PurgeCSS, Tailwind helps you keep your final CSS as small as possible.

Tailwind CSS: Disadvantages

1. Styling and HTML are Mixed

Because you do not have to write CSS rules yourself, Tailwind works differently than most CSS frameworks. While this is great for those unfamiliar with CSS, it also means that Tailwind mixes style rules in with your HTML files.

This goes against the principle of the “separation of concerns.” Many developers prefer to separate page structure and style, claiming that classes make the Tailwind markup process verbose. 

2. It Takes Time to Learn 

Because of the built-in classes, Tailwind CSS is quite learning-intensive. Even for experienced developers, it can be a challenge to learn how to use and fully utilize the pre-built classes. But, of course, as with any other development task, practice makes perfect.

However, if you are confident and quick when it comes to writing CSS classes, Tailwind may not be the best choice for you. Even if that’s true, Tailwind generally makes CSS styling faster in the long run.  

3.  Lack of Important Components

Unlike Bulma and Bootstrap, Tailwind does not have many significant styling components. Unfortunately, this means you have to manually add features like headers, buttons, and navigation bars for web apps.

This is not a significant drawback, as experienced developers can implement these features quickly. However, you will need to spend some time doing so. 

4. Documentation 

Although Tailwind CSS has made great strides when it comes to adding guides and video tutorials, it still lags behind competitors like Bootstrap. Of course, you can always contact the developers if you have a problem.

However, keep in mind that this may take some time. For this reason, you may need to customize the framework to your needs manually.

Is Tailwind Worth Trying?

In a few words, working with Tailwind is quite different from other CSS frameworks. We have identified its main advantages and disadvantages. Based on these features, we can easily say that Tailwind is:

  • An excellent solution for developers familiar with CSS who want to speed up the creation and design process in the long run.
  • Not such a good idea if you are not familiar with CSS or do not want to spend time learning a new CSS framework. 

It becomes clear that it all depends on your personal needs and preferences. However, if saving time on CSS styling is a priority for you, you should definitely give Tailwind a try.

Regardless of whether you choose to use Tailwind or not, it’s evident that many developers use it for good reasons. Since it offers a faster styling process and is a responsive and stable framework, it’s here to stay.

Tailwind can help you save time and change the way you design websites, and so taking the time to test it out is worthwhile.

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Tooltime: SCM-Manager

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If you and your team are dealing with tools like Git or Subversion, you may need an administrative layer where you are able to manage user access and repositories in a comfortable way, because source control management systems (SCM) don’t bring this functionality out of the box.

Perhaps you are already familiar with popular management solutions like GitHub, GitBlit or GitLab. The main reason for their success is their huge functionality. And of course, if you plan to create your own build and deploy pipeline with an automation server like Jenkins you will need to host your own repository manager too.

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How to Work for Free Without Wrecking Your Career

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Choosing to work for free, pro bono, gratis, without charge is something that most of us find ourselves doing at one time or another. Whether we’re filling a hole in our portfolio, there’s a friend or relative we feel beholden to, or because there’s an opportunity to aid a cause we value.

Recently, I agreed to take on some work, free of charge, for a charity whose goals I share. Because it’s a cause I believe in, I enjoyed the idea of being able to contribute in a more meaningful way than donating money. But my initial goodwill rapidly diminished as the project spiraled out of control, leaving me resenting the time I spent on it.

No one should feel obliged to give away their time for free, but if you do choose to, there are rules you can apply to ensure that everything runs smoothly and you’re left with a positive experience.

1. Be Specific in What You’re Donating

The most obvious problem with working pro bono is that there is no correlation between cost and value.

Budget reins in project ambitions in a regular designer-client relationship; the more you ask for, the more it costs. Everyone encounters clients who want an ecommerce store “just like Amazon,” only to then rapidly downscale their plans when the actual development cost of a site on that scale is made clear.

working pro bono…there is no correlation between cost and value

But when there is no development budget, ambitions quickly escalate. Clients do not necessarily understand the work involved, and if they’re not footing the bill, there’s no incentive to learn.

As the professional, you need to guide them. Set limits on what you’re expecting to donate, and use that to frame what is reasonably achievable.

“I’m donating 40 hours of my time, which normally costs $3000.” Or, “I’m donating my SEO package, which is enough to meet your initial goals as discussed.” They are both perfectly fine.

The purpose is not to highlight your generosity; it’s to establish clear boundaries to prevent scope creep.

2. They’re Not Doing You a Favour

Any client who suggests that their project will be good for your portfolio or gain you “exposure” knows they’re underpaying you. When you hear it from a pro bono client, walk away immediately.

The client needs to understand you are donating your expertise, not because you need to, not because you’re expecting something in return, but because you’re an awesome human being who wants to make the world a little better.

A client who thinks you’re getting something out of the arrangement does not understand your commercial value and will treat you as a novice. Your evidence will become guesses, your decisions will become suggestions, and the client will have little faith in the project outcome.

Clients, whether paying or not, need guidance. If they don’t respect you and believe in your guidance, they will start to cast around for other opinions to the detriment of the project outcome and your relationship.

This brings us neatly on to…

3. Everyone’s an Expert

Q. What’s the difference between an amateur and a professional? A. Professionals get paid.

You’re not getting paid, so in the client’s eyes, you’re now an amateur. Hey, guess what? Their 12-year-old daughter is an amateur too, and her views are now equally valid.

When you’re working pro bono, you can expect a lot of “help.” You’ll find that someone’s niece is planning to major in graphic design…when she graduates high school…in four years. You’ll find that someone’s partner has a hiking blog, read an SEO article, and is happy to “give it a try.” You may even find that the client themselves fancies a career switch to web design and doesn’t think it looks too hard.

Shut that **** down immediately. Smile, be gracious. Explain that, of course, you’re happy for contributions, and then avoid them like the coronavirus.

You’re donating a professional service that you’ve spent years developing, and you’re donating it to a cause that you value. You’re not there to increase someone’s chance of getting into college or to distract someone from their boring day job. If you do want to mentor people, there are places you can do that.

Everyone Actually Is An Expert

The nature of pro bono work is that more often than not, the people involved actually are experts. The simple truth is that people who aren’t experts in something tend to be in low-paying employment and are too busy trying not to be in low-paying employment to donate their time.

Like you, the people volunteering their time are doing so because they can afford to. For example, you may find that the organization’s head of accounts spends Monday–Friday as a tax advisor; the head of outreach is a project manager at a construction firm; the head of safeguarding is a school teacher.

People bring transferable skills to pro bono roles. Be sensitive to the fact that just as you are an expert in your professional context, so may they be. Simply not being an expert in design does not make them an idiot.

4. Do Not Foot the Bill

It’s tempting to simply donate everything to do with the project: the domain name’s going to cost $10? Well, it’s only $10; hosting’s $5/month? Well, it’s not too arduous to set up a small space on your own server.

imparting your experience sets the organization up for future success

However, when you give everything away, the client doesn’t understand the cost or value they’re receiving. As a professional, it’s part of your job to educate the client on the costs of a project like this; imparting your experience sets the organization up for future success.

Be clear at the start of the project that the client will be responsible for all expenses.

If you wish to — and you should not feel obliged — you are always free to make a financial donation equivalent to the expenses.

5. Stick to Office Hours

When you agree to do pro bono design work, the chances are that you know the person or organization you’re doing the work for. There’s almost always a personal connection of some kind, which means that the person or organization doesn’t see you in the professional context that normal clients see.

All good clients will respect the fact that you don’t answer emails on a Sunday morning. Not so the charity client. Not only will the charity client assume that you’re available outside of office hours, they may even think they are doing you a favor by not disturbing you during your regular office hours.

It’s important that you find some downtime outside of work to live your life. If you don’t want your evening out with friends to descend into an impromptu planning meeting (you don’t), set clear boundaries about when and how you’re prepared to work on the project.

Unless you’re self-employed, you can’t donate time when you should be working; what you can do is append pro bono work to your paid employment — do an hour after work, on weekday evenings, for example.

If you are literally doing this in your spare time, then allocate a specific time slot, such as a Saturday afternoon, and stick to it.

7. Stick to the Plan, and the Deadline

It is a universal truth that projects run better when there’s a structured approach. It doesn’t matter if it’s lean, agile, waterfall, or whatever you want to dub it. What matters is that you have a plan that works for you and is suitable for the project goals.

A structured approach, especially one that includes a timeline, will combat most disruptions. On the project I was working on recently, I was preparing for final sign-off when one volunteer announced it was time to “start thinking about what pages we need on the site.” 🤨

Discipline is crucial in pro bono work because different stakeholders will have different levels of commitment; some people will be full-time volunteers, others will be donating an hour per week. What matters is that the project that you are responsible for runs on your schedule.

8. You Have Zero Availability

Non-profits tend to talk to one another. When your friends and family see what you’ve done for Joe’s startup, they will start having ideas of their own. The client you’re completed the project for will have other projects lined up. When you aren’t charging, there’s no shortage of clients.

be prepared to say, “no,” at some point

Before you agree to do any pro bono work at all, be prepared to say “no,” at some point.

The simplest way out is to say you have zero availability: you’re already booked up with paying work, or your boss has let you know she needs you for overtime next month.

Don’t feel bad about it. It’s probably true. There are only so many hours in the day, and even if you do have some time to spare, doesn’t your partner, dog, or social life deserve some attention?

There’s No Profit In Non-Profits

Working for free is not transactional. It probably won’t benefit your portfolio. It definitely won’t lead to paying work. Any skills or experience you acquire probably won’t be transferable. (It might give you the topic for a blog post.)

If the work were meant to benefit you, it would be called personalis bono.

Nevertheless, many of us will find ourselves agreeing to do pro bono work, either out of obligation or idealism. It’s not something to shy away from; changing the world — whether for a group or an individual — is a noble pursuit.

The key is that while you will not profit, neither should you suffer a loss. Volunteering your time, skills, and experience should be a sustainable process. One that you will not come to regret.

 

Featured image via Unsplash.

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16 Free Websites for Learning to Code in 2021

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The best free online coding websites for beginners are hubs of education and insight, designed to take your knowledge and career to the next level.

For years, technical careers have been gaining more attention among innovative individuals. In a digital world, people capable of speaking computer language often have the widest selection of job opportunities. However, before you can start leveraging the blossoming job market, you need to hone your skills. That’s where free coding websites come in.

A free online coding website is an environment where you can develop your understanding of various kinds of code, update your programming prowess, and even earn certifications. Today, we’re going to be looking at some of the most impressive coding websites on the market.

Coding Careers: Opportunities in 2021 and Beyond

Before we leap into our overview of the best free coding websites, let’s examine why it’s so important to invest in your coding role. Looking at the US Bureau of Labor Statistics, we see that coders earn an average of $89,190 per year.

Elsewhere, CompTIA notes that technology hiring has accelerated since the end of 2020, with up to 391,000 new positions opening in the US during December.

Though coding careers have been popular for some time now, they have particularly high value following the pandemic, as companies worldwide adapt to the changes associated with remote workforces, digital customer service, and ecommerce. The pandemic has made us more reliant on technology than ever before, as a result:

  • Coding skills are in high demand: Coding skills are essential for the newly digital world. Studies find that the pandemic has accelerated digital transformation by around 7 years. Companies need coding professionals to stay ahead of the curve.
  • Coding knowledge is becoming more versatile: Companies are looking for coding skills in more than just programmers. They want their data analysts, IT workers, artists, designers, and other professionals to have these talents too.
  • People with coding talent can earn more: Jobs requiring coding skills tend to pay more than those that don’t. This reveals the growing need for coding knowledge in the digital ecosystem.

Coding skills provide an avenue to tech professionals for higher-income jobs, and these careers are growing faster on average than other job opportunities.

The Best Websites for Learning to Code

Learning to code or developing your existing coding skills can help you to unlock a host of new opportunities. Today, you can learn coding online for free, just by visiting the right websites.

Even a basic knowledge of coding can drive a range of results, such as helping to support the better management of websites, reducing reliance on outside developers, and opening the door to app development. So whether you want to start a new career or upgrade your existing knowledge, these sites will help:

BitDegree

BitDegree is a wonderful website for anyone interested in web development, coding, data science, and programming. There are various courses to choose from, depending on the career path you want to take. For instance, you can learn about the AWS cloud or start your journey into gaming development. For coding, BitDegree covers languages like:

  • CSS
  • HTML
  • PHP
  • SQL
  • JavaScript
  • jQuery

The best thing about BitDegree is how it makes learning so fun. There are gamified courses and sections where you can really dive into the essentials of coding. In addition, the online coding course collection often features hundreds of discounted options for people on a budget.

CodeAcademy

One of the most popular sites for learning how to code for free, CodeAcademy is home to over 24 million students who have built their skills. The interactive learning approach lets you apply what you’ve learned immediately. Over 300 million hours of free coding content are available to check out at your leisure. Like most coding platforms, you can learn languages such as:

  • CSS
  • JavaScript
  • HTML
  • PHP
  • jQuery
  • Python
  • PHP
  • Ruby

CodeAcademy is particularly effective for beginners because you get instant feedback after submitting your coding efforts. When you make mistakes, you’ll find out exactly where you went wrong, allowing you to avoid similar mistakes in the future.

Codewars

Codewars by Qualified is definitely one of the most versatile free platforms for learning how to code. There are dozens of languages you can learn – too many to list right here. Options range from C++ and C# to Ruby, Python, Lean, Java, PHP, Scala, and countless others.

Codewars teaches you your programming language in-depth by selecting challenges designed to put your mind to the test. The goal for each challenge is to help you sharpen your knowledge over time, with tasks that get progressively more difficult over time.

The cool thing about Codewars is it allows you to see how you respond to challenges compared to how other coders have tackled the same issues.

Code.Org

Designed for a younger community of would-be coders, Code.org is an engaging and highly accessible introduction to coding. With around 60 million students worldwide, the Code.org platform gives you access to a wide range of different learning opportunities intended to suit different needs and learning levels.

The Code.org environment is built on a desire to bring coding into the standard curriculum. You can dive into full one-hour tutorials, or you can experiment with a more structured approach to learning, which is ideal for people with different learning styles. There’s also a huge catalog of courses extending from basic coding for younger kids all the way to University-level education.

Free Code Camp

A diverse option in our free coding website list, Free Code Camp is all about developing your coding knowledge while simultaneously networking with other like-minded people in the industry. The solution allows you to learn coding by participating in challenges – which is ideal if you want to put your skills to the test as soon as possible.

To help you jump in, you’ll have access to a range of courses and tutorials designed to help you understand and overcome each challenge. You can even code for non-profits on the platform and build tradeable projects in languages like:

  • HTML5
  • Javascript
  • Node.JS
  • CSS3
  • React.JS
  • Databases
  • Git

If you’re a little nervous about the concept of coding alone, you’ll have a full community to work within the Free Code Camp. You might even meet someone you can work with in the years ahead.

Code Conquest

Code Conquest is less of a course website and more of a comprehensive guide for beginners diving into the world of code. This amazing platform will help you understand all of the basics of coding in no time – even if you’re brand-new to the landscape. You can find out what coding is all about, learn which languages are best to learn for your needs, and more.

The website is full of resources for all kinds of coders, including comprehensive tutorials, reviews, a knowledge center, training packs, and more. You can even choose from a range of languages like:

  • CSS
  • HTML
  • PHP
  • jQuery
  • Ruby
  • JavaScript
  • Python
  • MySQL

To help you figure out where you should get started, the Code Conquest website also gives you recommendations on which tutorials to take next.

W3Schools

One of the better-known free websites for coding on the market today, W3Schools is an environment packed full of example codes, resources, tutorials, exercises, and libraries to help you learn how to code. The site is one of the largest in the world for developers.

To begin coding with W3 Schools, you’ll need to choose the programming language that’s right for you, then either jump into the program immediately or select from a range of learning options. The site comes with a handy quiz to help you define your knowledge level.

Languages range from CSS to SQL, JavaScript, HTML, Python, Java, C++, and many more.

Code Avengers

Code Avengers offers a fun and interactive approach to learning how to program and code. There are various course options to teach you how to create everything from games and apps to entire websites. The good thing about the Code Avengers website is you don’t need a lot of spare time to start learning. Each course takes around 12 hours to complete.

You can choose from languages like HTML, CSS, Python, jQuery, JavaScript, and more, and connect with a wide selection of similar coding enthusiasts, just like you. The biggest downside is that the free trial only lasts for seven days before you’ll need to pay to use the full program.

The Code Player

A simple and effective website for learning how to code and building your existing skills. There are tons of videos and demos to walk you through the process of learning how to code from scratch. All you need to do is click on one of the things you want to learn how to do, like creating a simple web page, and the site will give you a video walkthrough.

Though a little simple compared to other coding resources, the Code Player still has a lot of great video guidance to help beginners jump into various languages. For example, you can learn about CSS and HTML or check out various tools to help you make a more effective website.

CodeGym

If you’re particularly interested in learning about Java, the CodeGym is probably the website for you. This online Java programming course teaches you the basics of Java by allowing you to dive into various tasks. You can get involved with various exercises depending on your existing skill level and play around with games designed to teach you more about the coding landscape.

This website is fantastic for people in all stages of the coding journey. Whenever you suggest a solution to a challenge, the website will give you immediate feedback to learn from. There are more than 500 hours of Java coding exercises and educational resources to explore.

The Odin Project

One of the better-known free coding websites on the market, the Odin Project aims to take the headaches and frustration out of learning web development. If you’re a beginner looking to develop a career in coding, then the Odin Project will give you all the pieces of the puzzle required to decide exactly where you want to go and build the appropriate skills.

This site offers a full-stack curriculum of coding education options, with tons of challenges, tasks, and exercises to help you put your newly gained knowledge to the test. You’ll learn how to program in languages like CSS and HTML, explore the basics of JavaScript and Ruby, and even get tips on how to get hired when your skills are maxed out.

Plural Sight

Previously known as Code School, Plural Sight is a fantastic online learning platform that allows you to build your knowledge through a range of paid and free courses. The comprehensive platform is organized into a wide selection of different learning paths. You can choose how you want to develop your skills based on your chosen language and your existing skillset.

You choose an education path created by professional instructors to achieve specific outcomes, and Plural Sight gives you all the material you need. You can also practice what you’ve learned during the course in your browser and get immediate feedback on what you need to work on. There’s even a gamification aspect that allows you to earn points for every course level you complete.

MIT Open Courseware

Imagine how amazing it would be to get accepted to MIT to learn your new coding skills? What if you didn’t have to go through the headache of an official application. If you have a computer and internet access, you can explore MIT’s course material easily through the MIT Open Courseware website. This dedicated website gives you an insight into all of the courses and materials learned by students at MIT.

You can browse through all the courses available in the programming landscape and filter through results based on things like course features. For instance, you might specifically look for courses with their own online textbook, lecture notes, and videos. It’s a great way to get an insight into how one of the most reputable universities in the world offers coding education.

Web Fundamentals

We’ve already looked at a website offering coding resources specifically for Java, now let’s take a look at one designed for HTML5. Launched about 11 years ago as HTML5 Rocks, the Web Fundamentals website is packed full of tutorials, resources, and insights into the most recent updates to HTML5. This open-source environment allows developers and programmers to really get active with their skills.

You can play around with some of the code already available on the website, and explore tutorials authored by a range of amazing individuals. Although these courses are very comprehensive, it’s worth noting that they might not be the perfect choice for true beginners, as the tutorials can be more complex than most.

Dash General Assembly

If you’re keen to learn the essentials of coding in some of the most popular languages, like CSS, JavaScript, and HTML, then Dash General Assembly is the site for you. This website offers fun and free courses which will guide you through the basics of web development. You even get interactive tasks and challenges you can leverage within your browser, with no downloads required.

Users learn how to do a range of amazing things with this website, including how to code HTML5, build a beautiful website, and balance your layouts for aesthetic appeal and usability. You can even design dynamic interfaces where you can add aminations and effects. Dash General Assembly is a fantastic tool for anyone keen to get started in the world of coding.

Codeasy.net

Finally, Codeasy.net promises beginners a fast and simple way to start learning how to code, while having plenty of fun. This exciting website immerses you within a digital story which takes you on an adventure through the basics of coding. You’ll need to learn real-life coding skills to navigate your way through the rest of the story, which means you can develop your C# knowledge as you go.

This is one of the more unique tools for learning how to code that we’ve found so far. It’s a great way to discover the basics of C# without being bogged down in boring lectures. Remember, though, this website is intended for complete beginners, so you might find it a little basic if you already know some of the coding essentials.

Free Websites for Learning to Code

Free coding websites are an excellent way to develop your skills and unlock new opportunities in the world of coding. If you’re keen to jump into a new career as a programmer or coding developer, make sure you check out some of the options above. There’s no doubt you’ll find a site capable of giving you the boost you need.

 

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