Articles

How to Prepare for the Immersive Web

,

Websites as we know them are going to change very soon. The days of text, images, and basic interactions in a 2D browser window have served us well, but virtual, augmented, and mixed reality experiences are getting better all the time. Developers and designers need to think beyond the browser window and prepare for an immersive future.

Many have been very skeptical about VR and AR in the past because despite grand promises about what they would achieve, they’ve mostly failed to deliver on the scale that the industry hoped for.

But it’s different this time: industry leaders like Meta, Apple, and Microsoft are pursuing a range of different mixed reality projects; they see the opportunity and are dropping hints about what’s next.

In a survey from Perkins Coie LLP and the XR Association, nearly 9 in 10 respondents said that by the year 2025, immersive technologies—including augmented reality, virtual reality, and mixed reality — will be as ubiquitous as mobile devices.

That’s a bold prediction, but it could be our new reality.

Use Cases

VR and AR aren’t a logical fit for every website, and that’s fine. There’s no need to force an immersive experience on something better suited to a standard viewing experience.

But when they’re done right, 3D experiences can add a lot to your website. Check out the demo experience from Mozilla, the 3D tours from Matterport, and the immersive storytelling from Within.

Here are a few areas where these technologies shine:

  • Retail – VR can be used to provide a virtual showroom where customers browse through products. AR can even bring the products into your home by showing you how a piece of furniture will fit in your room, what a painting will look like on your wall, or in Apple’s case, how a product will look on your desk.
  • News – Coverage of events can be enriched by providing a 360-degree view and placing viewers in the center of the story.
  • Training – AR can generate virtual overlays over physical equipment so employees can have hands-on training that’s more effective.

Define Your Platform

Adding immersive experiences to your website will require various skills based on what you’re trying to create. Whether you’re new to web development or are a seasoned developer with many years of experience, the main difference from classic web development is that you’re switching from a 2D to a 3D experience. Development in VR/AR is much closer to developing 3D video games than creating web applications.

First of all, you need to decide on the hardware that you’re building for. Are your viewers mainly using computers, smartphones, or a headset like the Oculus Quest? Each hardware category offers a different set of capabilities for what’s possible.

Next, when we look at 3D engines and frameworks on the market, some big names like Unity, Unreal Engine, and CRYENGINE stand out. Most of these engines were spun out of game development and are based on programming languages like C, C++, or C#. While very powerful, they’re overkill for anyone trying to create a basic immersive web experience.

The good news for web developers is that the WebXR Device API is an open standard specified by the W3C with a JavaScript API that makes immersive experiences possible in the browser. So if you already have a background in web development, you can use your knowledge of JavaScript to get started.

There are some useful frameworks and platforms that make working with WebXR more convenient:

  • A-Frame – A web framework for building 3D experiences.
  • React 360 – A framework for the creation of interactive 360-degree experiences that run in the web browser. As the name already suggests, it builds on React and reuses the concepts you already know.
  • Amazon Sumerian – A managed service that lets you create and run 3D, AR, and VR applications. Since it’s integrated into the AWS ecosystem, it’s also possible to add AI-enabled elements into your generated world.

Create Your Content

No one wants to read long blocks of text in 3D. Since we’re talking about visual experiences, it’s logical that the emphasis should be on creating content that is pleasing to the eye and interesting to look at. What works on a normal website probably isn’t going to feel natural in a 3D environment, so you need to decide what visuals you should create to suit the format.

What high-resolution images and assets do you need? Can you add videos? How about 360-degree videos? Will viewers just be looking at something, or will they be able to interact with it?

You also can’t forget about sound because it’s a critical part of immersive experiences. What music and sounds should you create to make the content come alive?

Not everyone is going to have the latest and greatest device or 5G coverage. The requirements for bandwidth and transmission quality are much higher with 3D content. A few milliseconds of latency can go unnoticed on a typical website, but in a VR/AR setting, it can make the experience laggy or unusable.

Try to optimize your content to be the highest quality it can be within a reasonable file size. If the experience starts to suffer from too many assets downloading at the same time, it’s better to create a more streamlined experience that maintains a high performance rate.

It’s important to consider your hosting infrastructure, as well. This shouldn’t be a big problem, but it is worth mentioning that you need to add new content types to your configurations, and your CDN needs to support these new types, too.

Make Your Content Flexible

When we’re talking about getting your website ready for immersive experiences, we’re not just talking about having people scroll through your regular website in VR. That isn’t compelling for your audience.

The idea is to take some content that’s already on your website and separate it from the presentation layer so you can use it in a 3D environment or any other platform that you want. Classic content management takes place in silos, which means you cannot easily reuse the content from your website.

This separation can be achieved by using a classic database, but if you want developers and content teams to collaborate, a headless CMS is front-end agnostic and more user friendly.

Start Experimenting Today

Building 3D content experiences may seem intimidating, but as we’ve seen, you likely already have the web development skills necessary to get started and try out some different ideas.

What you build today will prepare you for the 3D future of tomorrow.

 

Featured image via Pexels.

Source

The post How to Prepare for the Immersive Web first appeared on Webdesigner Depot.

Source de l’article sur Webdesignerdepot

/par

The State of Remote Working and Productivity During the Pandemic

,

As we cross 2020, most of us are still functioning remotely and preparing for a hybrid work environment where we will be expected to work from home. How can an organization determine productivity? What can we expect from remote working in 2021? How can leaders motivate their employees who are low on motivation? Read this article as I dissect the remote working environment of 2021.

In 2020, this digital revolution was accelerated due to the pandemic outbreak, when most of the global workforce was forced to work remotely from the safe boundaries of their homes. We can witness the change in the work environment when we look at the introduction of various collaboration software, which helps employees connect virtually over a meeting and streamline their processes, to cloud-based connectivity, and a data-centric approach to strategic decision-making powered by the synergy between artificial and human intelligence. These have helped organizations reimagine the way to work.

Source de l’article sur DZONE

/par

7 Tips for Transforming CX with Live Chat

,

Not so long ago, customers only had a couple of ways to interact with brands. 

If you had an issue with a product or service, you could reach out through the customer service phone number or send an email. Occasionally, sites would introduce dedicated forms on their website that allowed consumers to send support tickets straight to the service desk – but that was it.

The problem with this kind of service was all the waiting. 

Send an email or ticket, and you have no idea when the company is going to get back to you. Customers end up refreshing their inbox all day, waiting for a response. Call the company, and 9 times out of 10, you’ll be placed on hold. You can’t exactly do much when you’re stuck listening to hold music, so customers are gradually getting more frustrated as they wait for a response. 

Fortunately, the evolving digital age has introduced a new solution: live chat.

Transforming Your CX With Live Chat

Live chat is a quick and convenient way for your customers to contact your business and get a response immediately. The result is happier clients, better customer satisfaction scores, and even opportunities for bigger sales. 

More than 41% of customers say they expect to see live chat on a site. 

Even if you don’t have an agent on hand to answer a chat message immediately, you can create an automated system that notifies your customer when someone is available. That means they can go and do other things while they’re waiting for a response. Live chat solutions with bots can even allow your customers to fix problems for themselves. That’s pretty convenient!

Widgets equipped with answers to commonly asked questions can automatically deal with customer queries or help them find solutions to their problems before passing them over to an agent. This means that your customer gets a solution faster, and your agents don’t have as much pressure to deal with. It’s a win-win – as long as you get it right. 

Unfortunately, a lot of companies don’t know how to implement live chat experiences correctly. 

Kayako’s study into 400 customers found that 47% couldn’t remember the last time they’d had a positive experience through a live chat tool.  

How to Upgrade Live Chat CX

The evidence shows that customers love the idea of live chat, but the reality of how businesses implement this technology isn’t always ideal. 

However, since 86% of customers say they’re willing to spend more on a better customer experience, it’s worth figuring out what separates a good live chat interaction from a bad one. 

1. Set Expectations Instantly

Setting the right expectations is crucial if you want to generate better satisfaction for your customers at a later date. When customers know what to expect from your live chat strategy, they can also make more informed decisions about which support channels they’re going to use, and whether they want to hang around for someone to answer their messages. 

The first thing you should do is showcase your agent’s availability. In this example from Help Scout, you can see whether the team is active, online, and ready to talk. The company also sets expectations for how quickly you can get an email response if you don’t want to chat.

Other ways to set expectations include:

  • Showing your opening hours: List when team members are usually available to answer questions if you’re not currently online. 
  • Topics: Offer your customers some topics that they can ask about or use the welcome message on your chat tool to direct your customers to an FAQ page. 
  • Restrictions: If there’s anything you can’t deal with over live chat, like changing a customer’s password, let them know in advance so they don’t waste time.

2. Leverage Pre-Chat Forms

Pre-chat forms are some of the most important parts of the live chat experience. They ask your customer to explain their issue to your chatbot so that they can be directed towards the right agent. Using these forms correctly ensures that your agent has all the information they need to solve a problem fast. 

You can even set up automated systems that direct customers to different agents and teams based on their needs. For instance, the live chat app on Outgrow.co gives customers the option to fill out different forms depending on whether they want answers to a question, a demo, or something else.

The button you click on dictates which professional you’ll get through to. Although filling out a form can seem like an extra friction point for your customer at first, it helps to streamline the customer journey. After all, if you can direct the customer to the right agent the first time, there are fewer chances that they’ll need to explain their issue to various different people. 

Here are a few things you can ask for in the live chat form to make it more effective:

  • The customer’s name: This will help to personalize the conversation. It could also be an opportunity to track down any background information you have about an existing customer and the orders that they may want to speak to you about.
  • An email address: Having an email address will allow you to bring up a customer’s record on your CRM. It also means that you can send any information that the customer needs to their email inbox at the end of the conversation.
  • A brief explanation: Ask your customers to share what they’re reaching out to you about and use keywords in their message to assign the chat to the right agent or professional. You could even add a drop-down menu of topics for them to choose from. 

Remember, don’t ask for too much information straight away, or you’ll risk your clients feeling that the service experience is too complicated. 

3. Make Sure It Works Everywhere

We’ve reached the point now where every customer expects a brand’s website to be responsive on any device. Most web-building templates automatically work on mobile tablets and smartphones. Additionally, it’s becoming increasingly easy for companies to transform their website and online store experiences into dedicated apps too. 

However, while most businesses know that their site needs to be responsive, they often forget about the mobile element when it comes to live chat. If your live chat function is only available on the web browser version of your website, then this is going to end up making your mobile customers pretty unhappy. They don’t want to have to stop browsing on their phone just to connect with you. 

Ideally, you’ll want to create a separate component for your mobile app where your customers can easily access the same live chat functions they’d have on your browser-based site.

If you’re just offering live chat through a mobile version of your website, make sure that it’s easy for your customer to click into the chat section and send messages without accidentally ending up on a different tab or page. It might also be worth setting up functions that allow your chat app to send push notifications to your customer’s phone whenever they get a new message. 

Being able to put their smartphone down or switch to another app while they wait for a response will provide a much more intuitive experience for your audience. 

4. Make Sure You Support All the Right Languages

You’d think that this CX tip for live chat would be obvious, but it’s shocking how many companies fail to offer support for all the languages that their customers might use. If you’re selling your products throughout the world, and you know you have customers in China, then it doesn’t make much sense to only offer live chat in English. 

Some of the available live chat apps on the market today come with features that allow you to automatically translate languages when your agents are talking to foreign customers. For instance, LiveChat currently supports 45 languages. 

If you’re creating your own chat app from scratch, then you’re going to need to work with your developer or designer to make sure that the right languages are supported. Remember, you don’t have to cover everything, but at least make sure that you can connect with the most common groups of customers in your CRM. 

Ensure that if you are using multiple languages, your customers know how to switch to their preferred option too. Usually, the best way to do this is with a drop-down menu. You could also use little flag icons of the countries that you support. 

5. Find Ways to Reduce First Response Time

Speed is probably one of the biggest advantages of live chat, and the main reason that customers like it so much. According to the CMO council, fast response time is the number one thing that a customer looks at when measuring satisfaction. 

While you might not be able to have someone on-hand to answer your customers 24/7, you can improve the way they perceive your load times in a variety of ways. For instance, start by making it clear when your people are online to talk to your customers. Setting expectations on when you’ll be available to immediately respond should help to avoid frustration.

  • Keep all chats in the same place for agents: Having a combined contact center solution on the back-end makes responding to queries much easier for your agents. If they can see all of your brand’s live chat, social, and email conversations in one place, they don’t have to waste time jumping between different platforms and tabs. 
  • Set routing queues: Use an automated system to send every message you get to the most appropriate agent available. You can intelligently route conversations based on the issues that your customers have or the things they want to discuss. It’s also worth ensuring that your system prioritizes routing conversations to the first agent available. 
  • Send notifications: Make sure that you set your live chat system up to send push notifications to agents when a new message is waiting. It’s also with notifying your customer when they have a response, just in case they’ve switched to another tab. 

The notifications you send to your agents could come with access to a customer’s CRM file, so that your agent can go into a conversation with the context they need. Agents that instantly get context on a conversation don’t have to waste as much time tracking down the right information. Giving your agents context also means that they don’t have to ask repetitive questions, which could annoy your customer. 

6. Make the Chat Experience On-Brand

Every company wants to give their customer a slick experience with live chat. The solution you build needs to be easy to use, and responsive across every device. However, it also needs to be something that your customer associates with your brand. 

Companies generally have a lot of options for how a live chat window can look. You can adjust the appearance to suit your brand by picking specific colors, tweaking button shapes, and even changing the available fonts. 

Working the visual elements of your brand into the design of the live chat experience is the best way to make your customers feel comfortable and confident that they’re dealing with your company. For instance, Hubspot uses matching colors, rounded edges on chat bubbles, and even a fun illustration to make their chat experience more “branded.”

Remember, when you’re creating a Live Chat experience that’s “on brand”, it’s also a good idea to think about things like voice and tone. Infusing live chat with the unique personality of your brand will make the experience more memorable. 

If you usually stick with informal language and use a lot of slang, then it makes sense to continue that in live chat – even when you’re sending automated messages. To make sure your brand identity really shines through:

  • Write scripts for your automated messages in your brand’s tone of voice
  • Write guidance scripts for employees that highlight your tone for agents
  • Provide training on brand tone of voice for your support team
  • Encourage support agents to connect with customers on a personal level
  • Remember to set guidelines on how to use things like gifs, slang, and emojis too!

7. Make a Checklist For Security and Tech Issues

One of the most significant things that will affect the experience your customer has with your live chat service, is technical and security issues. Choose the right developer or designer to help with your app, and the risk of problems dwindle. You can also address the issue of having to constantly maintain, check, and update your live chat experience by using a pre-existing solution, like Intercom.

No matter how you choose to approach live chat, these are the things you’ll need to check for most:

  • Page load times: Page load times are crucial for user experience and SEO, so you should be taking them seriously already. Check your web chat software isn’t dragging down the performance of your page or causing unnecessary problems.
  • Cross-channel conversations: If your website has various subdomains, make sure that moving through these in chat won’t mean you lose the session. Customers don’t want to have to repeat themselves!
  • Functionality with browsers: Your chat app needs to work just as well on every browser and operating system – including mobile devices. 
  • Data management: Under things like GDPR, you need to ensure that you’re controlling user information safely. Ensure you have a DPA in place, and make sure that your web channel doesn’t affect any PCI-DSS compliance systems you have in place. Your chat solution may need to automatically mask credit card information, for instance.

Time to Enhance Your Live Chat Strategy

Ultimately, whether you like it or not, your customers love live chat technology, and they’re not going to stop looking for it on your website. Today’s consumers expect you to serve their interests by delivering customer support on the channels that they choose. Unfortunately, most companies just aren’t living up to expectations.

Following the tips above could help you to transform the way that you interact with your clients and improve your chances of better satisfaction overall.

Source

The post 7 Tips for Transforming CX with Live Chat first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par

Teach yourself Scrum in 5 minutes

,

I’ve just been appointed the CTO of a small company with less than 10 employees. Companies of this size typically don’t have the luxury of hiring a professional Project Manager, hence the role almost automatically goes to the CEO of the company, since he is the product owner – Which creates a problem for me, summarised in the ingress of this article. But as the CTO, I’m also responsible for all IT choices, including infrastructure choices, so let me go through all of my choices below – Since these have consequences for the process we must follow.

Cloudless first

Cloud systems such as Azure or AWS are amazing products, with a feature list covering everything you can imagine. However, they’re also ridiculously expensive, typically at least 10x as expensive as a simple VPS providing the same value from an application deployment point of view. At my last company we paid €5,000 per month for Azure, and probably something similar for our AWS account (Sigh, yes, we used both! Not my decision though!) – Let’s say €8,000 per month to make sure we’re within the boundaries and that I am not exaggerating. I told my developers back at that company that I could have ran the whole company on a handful of VPS servers from DigitalOcean paying no more than €200 per month in total. Nobody believed me until our CTO confirmed my numbers more or less by saying; « At my former company we ran a 300,000 EUROs daily profit FinTech company for some 200 EUROs worth of droplets from DigitalOcean. »

Source de l’article sur DZONE

/par

7 Essential Design Tips for a Killer “About Us” Page

,

Creating an incredible brand experience for an end-user is about more than just designing the right home page or lining up a series of great product pages. 

Effective website design conveys crucial information about a company, through everything from font styles, to image choices. Nowhere is this representation of brand identity more important than on the about page. 

People frequently confuse the about page with the contact page or fail to leverage it correctly simply because they don’t know what to say. However, creating an about page that speaks to an audience can be immensely powerful. 

What is an About Page?

The first step in designing a great about page is understanding the purpose of the space. This isn’t just a page on a website explaining what a company does. 

The about page is an introduction to a company’s story, its brand essence, and personality. 

Done correctly, this page will demonstrate a crucial sense of affinity between a business and its customers. It will highlight values that resonate with a customer and make it easier for clients to trust businesses.

The Yellow Leaf hammocks company starts its about page with a video.

As you scroll through the interactive site, you discover new elements of the company’s tale, including what prompted the birth of the business to begin with and the brand’s mission. 

Yellow Leaf lets its visitors know what the company is all about by using authentic images of real people to external content and bold quotes. 

There are even snippets from customer case studies for social proof. 

About pages are relevant because they give customers a way to build a real human connection with a business. Harvard professors say that 95% of purchasing decisions are emotional; we don’t buy things just because we need them. Instead, we look for companies that we feel connections with to solve problems. 

Using an about page to convey an attitude, personality, or just what makes a business special is how designers can ensure that end-users will care more about the business. 

How to Make an About Page Stand Out

So, how do you make an about page stand out?

Since every company is different, there’s no one-size-fits-all strategy for everything.  However, there are a few essential steps to consider as you move through the design process. 

Here are some pro tips for successfully attracting attention with the about page…

Step 1: Decide What to Include

It’s tempting to assume that a complicated about page will lead to a stronger relationship between a brand and its customers. After all, the longer the story, the more the customer knows about the company – right?

While it’s essential to include plenty of valuable information in an about page, it’s also worth remembering that today’s customers are short on time. They don’t want to spend hours scrolling through one part of a website. Instead, they want access to quick, convenient snippets of information. 

The Joseph Payton about page is effective because it cuts the story down into bite-sized chunks. Each piece of information highlights valuable insights for the customer. Plus, hand-drawn images and animations make the experience feel like you’re getting to know Joe on a deeper level. 

Before you begin designing, ask yourself:

  • How much text does the page need? How much space does there need to be for copy? How can you spread the content out in a visually engaging way?
  • What sections should the page include? For example, does there need to be a link to the contact us page or a contact form somewhere?
  • How does the page connect to the rest of the website? For example, can you link to things like case studies and reviews with quotes to tie more of the website together?

Step 2: Make the Mission Statement Clear

In a world where emotion influences buyer behavior, clients and customers want to buy from companies they believe in. It’s not enough to have the right product or price point anymore. People want to know that they have a human connection with a business. 

On some about pages, it’s difficult to pinpoint the real mission of the company. It seems like you have to scroll through endless paragraphs of text to make your own assumptions about what matters to the company. However, a well-designed about page puts this crucial info front and center. 

For instance, on the Apptopia about us page, the subheading tells you everything you need to know about the brand. This heading instantly tells the audience whether it’s worth reading on to find out more. 

The best about us pages often include a lot more than just a single sentence of text. But it’s worth pinpointing some of the essential details from these pages and drawing extra attention to them. A larger font or a different font color could be perfect for this purpose. 

Alternatively, if it’s difficult to refine the company’s mission down into one message, it might be worth creating a whole segment at the top of the page dedicated to this information. That’s what the Toms shoe company does.

Step 3: Invest in the Right Trust Elements

People aren’t always sure who they can trust these days. 

There are millions of websites out there and billions of companies. Not all of them are going to appeal to every customer. Since an about page is all about making a crucial human connection between a business and its client, it’s important to implement as much trust as possible. 

The good news is that there are many trust elements you can embed into an about page to make it more reputable. Star ratings taken straight from companies like Trusted Reviews and Google are a great way to show that a company is already impressing its followers. 

Quotes plucked from your customers or segments of case studies that you can place throughout the About Page copy is another great way to show your authenticity. 

You could even take the same approach as Aja Frost here and embed genuine data and graphs into the about page.

One particularly helpful way to make a website’s about page more trustworthy without eating up too much space is to implement trust stickers. Badges that show all the right groups and regulators approve a company are a great start. 

Even showcasing the logos of companies that the business worked for before on a slideshow could be an excellent opportunity to add depth to their authority. 

Step 4: Convey Brand Personality

Brand personality is reflected in the tone of voice that a company uses for its content. You can see a company’s personality in the choice of colors it has on its website. It’s in the fonts that convey a message, and the videos, images, and other unique strategies that each business uses. 

Although a brand personality needs to shine through in everything the company does, it’s imperative on the about page. This is the environment where a customer is getting to know a business for the first time. As a result, the consumer should instantly recognize what kind of brand archetype they’re working with. 

Take a look at the Eight Hour Day about page, for instance. The first thing you see is a picture of two people laughing. That means you instantly get a sense of friendliness.

As you scroll through the page, you’re greeted by friendly, informal copy combined with bright colors and snippets of useful information. Everything feels comfortable and reassuring. 

When you reach the bottom of the page, you find a bunch of data that makes the company seem more trustworthy. There are links to its social media pages and a partial client list showcasing brands like JCPenny, Wired, and Purina.

Using the right combination of font, copy, and imagery, this About page tells you exactly what to expect before you begin interacting with the company. 

Step 5: Take Visitors on a Journey Through Time

Showing customers where a business is going with things like brand mission statements and values are great. However, it’s also worth giving people an insight into where a brand has already been. 

Many of today’s shoppers aren’t comfortable buying from brands that haven’t spent much time in their chosen industry. They want to see that the people they’re working with have experience, heritage, and plenty of background knowledge. 

What better way to demonstrate all of these things than with a timeline of accomplishments? Here’s an example of how Marshall showcases its history by mentioning various crucial historical milestones.

A timeline of events doesn’t have to be this complex, however. If you don’t want to overwhelm visitors with a wall of text, an actual timeline that offers quick and easy insights into what the business has done over the years could be a better option. 

Another option could be to have a few key statements from the company’s timeline, then link out to a separate “History” page for people who want to find out more. 

Step 6: Show the Human Side

People don’t buy from businesses; they buy from other people. 

An about page isn’t just a chance to show customers what a company does. It’s also an introduction to the people behind that organization. Showcasing the team members that contributed to the growth and continued development makes that organization more attractive. 

Obviously, if there are hundreds or thousands of employees in a team, you might not be able to mention them all on an about page. However, the page should generally include some insights into the c-suite and significant members of staff. 

A selection of company photos is a good way to introduce your team. However, you can consider other options too. For instance, to maintain their unique brand, the Tunnel Bear team designed to draw their own bear icons that represented their personalities.

The design is adorable, and it’s a wonderful way to showcase what makes the company so unique. At the same time, using this kind of illustration means you can avoid the hassle of trying to get all of your business photos to look consistent. 

Step 7: Show Values with Visuals

Finally, as we’ve mentioned frequently throughout this guide, an about page is an essential place to showcase the values of your business. These are the core principles that guide you in everything that you do. They help tell customers what matters most to you and prevent you from moving in the wrong direction. 

However, you’re not restricted to highlighting your values through copy and nothing else. You can also introduce customers to the things that matter most to you through visuals too. Graphics or illustrations that highlight important aspects of your business are a great way to share information without relying too heavily on text. 

Videos are another brilliant option, particularly if you have a lot to say but not a lot of time to say it in. That’s what Ben & Jerrys does.

You can also find a stream of “issues” the company cares about on the website too. This means that people can get more information on things like Democracy, Racial Justice, Fair trading, and what Ben & Jerry’s is doing about all of those things. 

Visual elements like this are a great way to give an about page more pizazz. Plus, they appeal to people who want to learn about your company but don’t want to spend forever reading through the text. 

Create Better About Pages

An about page shouldn’t be an afterthought. 

It’s a crucial part of showcasing a company’s unique style and personality. Used correctly, these pages convey crucial information about everything a business stands for. 

Use the tips above to give more meaning to your about page design, and remember to pay attention to how much your traffic and conversions evolve with every update you make. A better about page could even help you to drive more conversions.

Source

The post 7 Essential Design Tips for a Killer “About Us” Page first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par

Being Agile and Cloud-Based in 2021: What Has Changed?

,

The dramatic changes caused due to the pandemic reverberated across all parts of our lives, including work. Millions of office employees were turned into remote employees overnight, creating a more mobile and more digital workforce than we have ever seen before. The pandemic has also changed the way almost every department functioned in the past, and many organizations have now fully embraced Agile methodology in order to support the growing remote workforce. 

But as most of the employees were forced to go remote and organizations had to find a way to maintain business continuity despite the pandemic, being Agile and cloud-based this year is a lot different than we have ever seen before. Let’s take a look at why:

Source de l’article sur DZONE

/par

10 Homepage Design Comparisons to Inspire Your Business in 2022

,

Looking to give your homepage a well-needed design update in late 2021 or 2022? Not a bad idea; first impressions are crucial when it comes to business websites. But, fixing your homepage and website design is no easy feat.

Web design trends are evolving faster. Blame the ever-decreasing user’s attention span. The average visitor now spends just 0.5 seconds scanning your homepage to form an opinion about your brand and decide whether to click through or bounce.

Increased user expectations and uncertainty in the user’s response, which is highly impacted by the site’s first impression, are other reasons to consider. This is why the designs which were trending in 2019 are no longer viable in 2021 or 2022.

We have curated the ten best examples of homepage designs to inspire your business in 2022, including a rundown of the best strategies and tips.

Let’s start by highlighting why homepage optimization is necessary for 2022:

Why Your Homepage Will Be So Important in 2022

Your website — especially your homepage — is your brand’s first chance to attract, build trust with, and connect with visitors.

According to recent statistics on why website design is important:

  1. 38% of visitors will stop interacting with a website if they think the layout isn’t visually appealing or intuitive. This creates a higher bounce rate and fewer conversions.
  2. 94% of a visitor’s first impression is based on website design (including colors, fonts, layout, navigation menus, etc.).
  3. 46% of people base a business’s credibility on the aesthetics of its website. Brands with less-than-stellar homepage designs are seen as less trustworthy than companies investing in the visitor experience.

Think of it the same way as walking into a brick-and-mortar store. Visitors are more enticed by a carefully curated ambiance of neatly stocked shelves and welcoming employees than a store that’s dark, messy, or seemingly unfriendly.

Using this logic, your homepage’s above-the-fold section is where you’ll greet visitors and reel them in for more.

10 Homepage Design Comparisons (2019 vs. 2021) To Inspire Your Business Website Design in 2022

Homepage design has come a long way since 2019. In this section, you will explore how.

These homepage designs crush it above the fold. Take just a few of these tips to heart, and your website will be poised to attract leads and conversions — no matter which industry you’re in.

1. Netflix – Crafting The Perfect Call To Action That Reduces Friction With An Additional FAQs Section

Most businesses make the mistake of adding a CTA button that first persuades the user to click on it and then asks for the visitor’s email address.

Netflix also did the same in its 2019 design.

However, Netflix combined both steps in its 2021 homepage design.

The new, improved 2021 homepage design asks for the user email address right up front along with the CTA button.

Here is a good comparison of both the designs:

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

  • The design encourages visitors to enter their email address right when they land on the homepage. As a result, form submission is much easier when the user has started the process. Hence, Netflix makes it easier for visitors to move along their conversion funnel nicely by reducing the friction.
  • The 2021 design also has a nice FAQ section that provides quick information about the company’s services and improves the overall user experience.
  • FAQs also help increase the organic presence of the website in the search engines because Google presents snippets from the FAQ section in the form of an answer box in the search results.

2. Spotify – Revamped Color Combinations For Improved CTA Visibility And Using The ‘Rule of Three’ For Heading Text

The older 2019 Spotify homepage design used light pink and orange colors in its home page main area. The CTA color was green, but if you look closely, the CTA lacks visibility.

The new 2021 design uses blue and green colors with a much larger font size for the main heading. The colors are attractive, and the CTA is visible clearly.

Here is the comparison of the Spotify homepage 2019 design vs. 2020 design:

2019 homepage design

Vs.

2021 homepage design

Key Takeaways:

  • Blue is the most versatile color, and green is the perfect choice for the CTA button. Spotify used universally accepted color combinations to redesign its homepage and made the CTA more visible.
  • The main heading is also made larger than it was in the 2019 design, and it follows the rule of three in writing which is effective and satisfying. It uses just three words in the main heading to allow the human brain to process information as a pattern that is more memorable.

3. Hulu – Give Priority To Your Brand Name And Hide Pricing

If you compare the Hulu 2019 vs. 2021 Hulu homepage, the brand name has been prioritized and shown as the main heading.

Moreover, the older homepage had pricing information everywhere, which has been reduced intelligently in the new design.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

  • The brand name ‘Hulu’ is displayed as the main heading of the homepage, which helps to build audience trust.
  • The older design persuaded the users to pick a paid plan even though they had a free trial option—this discouraged users from trying their service. The new 2021 design encourages users to try the platform for free. In addition, the packages have prominent CTAs that mention “try for $0”. This design move improves conversions on the website.
  • The new design makes it easier for the visitors to select a viewing plan with easy comparison of the three available plans. The best part is, customers can start all the plans for $0. It’s a win-win situation for the users, and they can quickly pick a plan to start watching Hulu.

4. Nextiva – Reduce Visual Noise And Add Pictures In Menu To Improve UX

Nextiva realized the importance of reducing visual noise in its newly designed 2021 homepage. Visual noise happens when you use too many colors to attract user attention. Different colors compete with each other resulting in diluted customer observation.

In the old 2019 homepage, Nextiva used orange, blue, and green as the primary colors, while in the 2021 revamped design, they have used blue as the main color.

Here is a comparison of the two designs:

2019 homepage design

vs.

2021 homepage design

Moreover, the older homepage didn’t have an image in the product menu, but the new 2021 homepage improves the UX further.

Below is a comparison:

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

  • Nextiva used blue as their base color for the homepage design and removed orange and green colors to reduce visual complexity. This is an excellent change to keep the user’s attention focused. Notice the green colored bar at the top of the homepage in the 2019 version now replaced with blue.
  • The 2021 design has a clean look compared to the 2019 design, which looks scattered with too many different elements, including CTAs that confuse the users.
  • The product menu does an excellent job of linking intelligently to service pages such as phone systems and video meetings. The image of a smiling lady attracts users to click on Nextiva’s products to learn more about them. Improving UX is an impressive way to reduce bounce rates and increase time on site.

5. GoToMeeting – Avoid Lengthy Sign Up Form, Educate Users About Your Products, and Add Images That Depict The Current Needs of The Audience

GoToMeeting does a great job educating the users about their product by adding more content on the homepage that comprehensively explains their product features.

Moreover, they have replaced the older hero image with a new picture that portrays the changing needs of their audiences. Nowadays, there is a rise in work from home culture due to Covid-19. Hence, the photo and the heading text clearly target the needs of their users.

Here is a comparison of the 2019 vs. 2020 homepage of GoToMeeting:

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

  • The 2019 homepage design had a sign-up form on the homepage, which GoToMeeting removed in the 2021 design. People hate to fill in so much information right when they land on the home page. Hence, GoToMeeting did the right thing by removing the signup form from their homepage.
  • The hero image steals the show of the 2021 redesign because the picture of a working mom with her kid playing studying in front of her is a great way to portray the current needs of the society when over 60% of the employees are working from home. Audiences can quickly relate their working environment with the hero image leading to more sign-ups.
  • The older 2019 design was confusing, and it made little effort to help the users understand the different features of the product. The new 2021 homepage design has a product features section that explains the different features of the software. When users are educated about the product, they earn the confidence to try the product.

6. Zillow – Apply Hick’s Law To Allow Visitors To Take Faster Decisions

Zillow does an impressive job of applying Hick’s Law in allowing visitors to make faster decisions. Hick’s law states that the more options you present to the users, the faster they will decide. Therefore, it is a major factor in improving website usability.

The old 2019 homepage design of Zillow offered too many options to the users, like they want to buy, rent, or sell a property. The users first select either one of the three options and then enter the zip code to start their search.

The new 2021 homepage design changed that. Now, Zillow offers users a single option. They only need to enter the zip code to get started.

By reducing the number of actions that users need to take to just one, the homepage design eases the overall decision-making process of the site visitors.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

  • The new homepage design has a simple search bar that persuades visitors to take prompt action.
  • The Hero image is placed smartly behind the search bar to depict the needs of the users accurately.
  • The homepage does have three different panels for buying, renting, or selling a home when the users scroll below. The old design is missing that. The new design removed so many options above the fold and kept just a single option for the users to encourage more users to search properties on the site.

7. Plex – Placement of Prominent Calls-to-Action On Homepage

The CTA is a key element of every website. It helps the users decide on their next action and helps to convert the visitors into leads.

Plex lacked an optimized CTA placement in its 2019 home page design. Hence, the 2021 design received an uplift to better place the CTA for increased visitor engagement.

Take a look at the home page designs of Plex from two different years. If you compare the two home pages of 2019 vs. 2021, the primary difference that will grab your attention is the CTA.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

  • The call-to-action buttons are more prominent and have actionable texts.
  • The number of CTA buttons is increased to two to encourage users to take action.
  • The additional CTA button is wisely placed at the center to get immediate attention.
  • Note that the color choice for the button is also bright and highly contrasts with the background yet matches the color theme.
  • The old heading text ‘Stream Smarter’ was confusing because it didn’t help the users understand what Plex does. Hence it is now revised to ‘Watch Free Movies and TV on Plex.’ The new text is easy to understand and has the word ‘Free’ to increase the number of visitors clicking on the CTA.

8. Dropbox – More Above The Fold Content And Change of Fonts

Dropbox has significantly worked on its main content, which is clearly visible in the comparison homepage design images of 2019 vs. 2021.

The 2021 homepage is seen fixing faded, minimalistic, and less engaging content in the older homepage.

2019 homepage design

vs.

2021 homepage design

Key Takeaways:

  • Sans serifs, with their clean readability, are included for longer bouts of the homepage.
  • Bold sans text is doing the job of drawing user attention effortlessly.
  • The color contrast of the text with the background is increased, which improves the visibility.
  • The right side image of a laptop is replaced with a screenshot of the software, which intrigues users to know more.

9. Cisco – Moving Blocks To Outsmart Competitor Websites

The homepage design of American technology company Cisco has seen a drastic change in 2021; it deserves to appear on this list. The company website smartly represents an appeal for future development through its killer homepage design.

Here is a comparison of the old 2019 homepage design vs. the new moving block design of 2021:

2019 homepage design

vs.

2021 homepage design

Key Takeaways

  • The home page contains moving blocks with news from the blog. As you hover over the image, it widens up, and a CTA button appears. The blocks represent a design of the future which the competitors might find hard to replicate.
  • Every block has a CTA, which was missing in the 2019 design. Each block represents a specific Cisco service and caters to the different needs of the visitors.
  • The new design is elegant and cleaner with lots of information.

10. Slack – Product Video On Home Page For More Conversions

Slack has made it easier for the users to understand the product well by using a video on the homepage.

The 2019 design has an image, while the 2021 design has a video that helps the visitors understand how the product works.

Here is a comparison of the 2019 design vs. 2021 design:

2019 homepage design

vs.

2021 homepage design

Key Takeaways

  • The inclusion of a product video leaves a great impression in the minds of the visitors and shows them what your product does.
  • Video helps Slack to make its value proposition clear and super fast.
  • Video has a strong correlation to conversions, and they work well as compared to hero images. Slack used a hero image on the homepage in 2019, but they replaced it with a video in 2021.

Final Thoughts on Using These Homepage Designs for Inspiration in 2021

By making it to this point in our guide, you now have plenty of inspiration to run with when upgrading your homepage. You should also have a better understanding of how powerful this tool may become for your brand.

So now it’s time to brainstorm how to use these ideas for your own 2021 homepage design. First, jot down the key points from this guide and honestly assess how your website currently compares.

Accomplish this task, and your brand might see an uptick in website traffic and conversions. It may even earn a spot in a roundup of killer website designs just like this one.

Source

The post 10 Homepage Design Comparisons to Inspire Your Business in 2022 first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par

10 Cool WordPress Plugins You Should Check Out

,

If you have a WordPress website, you’re obviously aware of the benefits this premier open-source website-building platform brings to the table.

But are you aware of the legion of website and business enhancement tools lying in wait among the thousands of cool WordPress plugins currently on the market; one or more of which could easily take your site or business to the next level?

What’s out there? Quite a bit, obviously. 

Which useful WordPress plugins are “must-haves” for me? It could take you a ton of time to find the answer to that one. 

That’s what we’re here for.

10 essential WordPress plugins are admittedly a small sample size. But these are 10 of the very best, and we’re guessing that one or more of them could be just what you’ve been looking for.

1. Amelia WordPress Booking Plugin

This game-changing booking plugin fully automates your business’s interaction with existing and potential clients and allows you to focus on key business operations instead of having to constantly interrupt your workflow to manage appointments.

  • Installing and configuring Amelia can be done with just a few clicks. You don’t have to know anything about coding.
  • Amelia can manage an unlimited number of appointments for an unlimited number of clients, an unlimited number of employees, and at multiple locations.
  • Clients can book appointments 24/7 and manage their own appointments as well as their profiles from the front end.
  • Amelia accepts deposit payments, sends out appointment reminders, and can charge different rates for different appointments.
  • If you have a global clientele, Amelia takes into account customer time zones as well as manages translated notifications if you have a multilingual site.
  • Amelia also manages event bookings, whether they are recurring or one-time.

In the unlikely event you encounter a problem with Amelia, the customer support team stands ready to help.

2. wpDataTables

The wpDataTables WordPress plugin allows users to quickly and easily create responsive, interactive, and highly customizable tables and charts from large amounts of data.

Key features include:

  • The ability to create tables that allow front-end editing, whether they are created manually or are MySQL-based
  • Advanced filtering capabilities that enable front-end users to filter table data by single or multiple column values
  • Automatic syncing of created and published Google Sheets
  • Simple wpDataTables wizards to access the HighCharts, Chart.js, and Google free charts libraries

wpDataTables’ many other features include:

  • Connection support to MySQL, MS SQL, and PostgreSQL databases
  • Responsive design from any data source
  • Creating tables from CSV, JSON, MySQL, and Excel and Google spreadsheet data
  • Formidable Forms plugin support
  • Sorting by single or multiple columns
  • Data color-coding using conditional formatting

More than 50,000 companies and individuals have placed their trust in wpDataTables.

3. Visual Composer Website Builder

Visual Composer is a new, ReactJS-based intuitive drag and drop website builder that enables you to create a website quickly, easily, and hassle-free.

This website-building popular plugin:

  • Enables business owners to showcase their brand online with its drag and drop editor and professional templates.
  • Its feature-rich design controls enable designers to achieve pixel-perfect perfection as they bring their projects to life.
  • Its top-of-the-line marketing content elements give its users the ability to create high-conversion landing pages, integrate with social platforms, and more.
  • Makes building a beautiful WooCommerce-based online store a piece of cake.
  • Features a library of 500+ content elements and templates that is downloadable from the cloud
  • Offers free and premium versions for business owners to start easily and scale their online presence

Your site will be SEO-friendly, fast, and responsive, and the support is terrific. Free and Premium versions (Starting at $49) are available.

4. Slider Revolution

Slider Revolution can do more than create sliders. A lot more.

  • It can add impressive (read that WOW) effects to an already notable website design.
  • It can give you new and unusual visual editing capabilities without requiring any coding on your part.
  • With its collection of hero blocks, sliders, WooCommerce carousels, and more, it brings beauty to any WordPress website.

5. Logic Hop

Logic Hop lets you customize your site’s content for individual customers or customer types.

  • Logic Hop supports personalizing your site in response to dozens of criteria so you can tailor your content to address a unique audience.
  • Logic Hop works with Gutenberg, Divi, Elementor, Beaver Builder, and every other page builder.

Any design or content element you can customize in WordPress can be customized in Logic Hop in minutes.

6. Stacks

The Stacks drag and drop native mobile app builder offers a full package of features to help you design your website or mobile app without coding.

  • Stacks works perfectly with WooCommerce and WordPress
  • Certificates required for Google Play Store or Apple Appstore are automatically generated
  • It takes but a single click to generate and upload the Android & iOS Application Package (APK & IPA)
  • Notifications to customers are easy to generate and send, and Stacks utilizes WooCommerce payment gateways.

7. Heroic Inbox

The Heroic Inbox plugin enables a business to manage all of its emails in shared inboxes right inside WordPress.

  • Customer data is presented on the sidebar next to your ongoing chat or message.
  • Key performance metrics are tracked so the team and overall company performance can be assessed.
  • Zero Inbox status can be quickly achieved and maintained.

8. Tablesome

This powerful WordPress table plugin allows you to quickly create a table and embed it in a post or page.

  • Tables can be imported from CSV and XLSX files.
  • Types of tables that can be created include large data tables, product catalogs, comparison tables, sports statistics, and more.
  • A shortcode builder for table and table element customizing is included

Tablesome is performance-optimized and SEO friendly and works smoothly with any WordPress theme.

9. Ads Pro Plugin – Multi-Purpose WordPress Advertising Manager

Ads Pro is the best ad manager for WordPress you are likely to come across.

Ads Pro features:

  • An intuitive backend Admin Panel that allows you to manage an unlimited number of ad spaces
  • A frontend User’s Panel from which you can control access to manage ads
  • 25+ user-friendly and responsive Ad Templates in 8 categories
  • 20 ad display options
  • 3 Billing Models (CPC, CPM, CPD) and 4 Payment Methods (PayPal, Stripe, Bank Transfer, WooCommerce)

10. Static Pages

Static pages/sites do not require any web programming or database design.

  • The Static Pages plugin allows you to publish any static page on a WordPress website in a matter of seconds.
  • You can improve sales by adding a beautiful landing page to your existing shop or blog or add a page with a Mailchimp subscribe form.
  • Or use Static Pages as an easy way to test something quickly and easily.

Have you been searching for a top-of-the-line WordPress plugin that will help you take your business to the next level?

There are 58,000+ useful WordPress plugins for you to choose from. That would be good news, except you could easily be overwhelmed trying to find just the right plugin for your website.

This post features a collection of top plugins for WordPress websites. Chances are good, you’ll find something here that will make your day.

 

[– This is a sponsored post on behalf of BAW media –]

Source

The post 10 Cool WordPress Plugins You Should Check Out first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par

How to Write a Press Release: The Complete Guide for 2021

, ,

A press release is one of the most valuable tools in a marketing team’s arsenal. Though press releases have been around for decades, they remain one of the best ways to reach new customers, improve your brand reputation, and generate awareness. 

Press releases are also wonderfully cost-effective. Unless you’re using paid distribution channels, all you have to spend is your time to create your press release.

So, how do you get started?

What is a Press Release?

A Press Release is a short, simple, and compelling news story designed to promote the goods and services of a business. You’ll usually see these pieces of content published on industry websites, news channels, social media platforms, and even on the company’s blogs looking for awareness. 

The idea behind a press release is you provide a publication or group with all of the most valuable facts and insights into your latest newsworthy story. You might use a press release to announce a new product or to tell people about your recent partnership, for instance. 

A press release post then delivers this information to a wider potential audience by distributing the content in a range of different places. 

Why Should My Business Send Press Releases?

Why not simply tell people about your latest products and sales on social media, and leave it at that? The simple answer is Press Releases help you to gain the attention you might not get from your own media channels alone. With a press release, you can:

  • Set the record straight: In the middle of a PR disaster, a Press Release can give people the information they need to make their own decision about who’s right.
  • To improve your brand reputation: Launching press releases through well-known publications immediately boosts your credibility. The right publication shows you’re well-connected and professional. 
  • To gain media coverage: When launching a new product or service, a press release helps attract potential customers to your business and gives you more opportunities for sales.
  • To improve SEO: In the digital world, a press release allows you to earn backlinks from high-authority websites, improving your ranking.
  • To find new customers: Press publications and websites will reach a wider audience than you can find on your own. In addition, publishing press releases gives you new eyes on your business for minimal cost. 

You can send a press release for various reasons, including announcing breaking news, talking about newly launched products, discussing upcoming events, confirming partnerships, and more. It’s also worth creating a press release when new people join your executive team when you receive an award, or even if something bad happens (for crisis management)

What’s Included in a Press Release?

A press release will include different information depending on what you’re trying to accomplish. In general, PR posts feature:

  • A headline: This is where you share the most important info of your story
  • Contact details: How the media can get in touch with you
  • Location: Where you are and where the news event is taking place
  • Body copy: Information about the news event
  • Quotes: It’s common to see quotes in a press release from high-level staff
  • Boilerplate: Insights into what your organization is about

How to Write a Press Release (Step by Step)

Now you know what goes into a press release and why these tools are so valuable, it’s time to start planning your big announcement. 

Here are our top tips for creating an amazing press release.

1. Choose the Right Story

Press releases are focused on sharing valuable news with a specific audience. It would be best if you had something important and new to say, or you risk not getting your story published at all. You can’t just talk about a product or service that’s selling well (unless it’s breaking world, or brand records). 

Think about whether your PR topic is:

  • Timely: Is the event you’re talking about just about to happen, or has it happened recently? If something happened weeks or months ago, press groups aren’t going to be interested. Aside from ensuring your message is timely, make it topical too. Ensure this story is going to give something valuable to your audience. 
  • Relevant: Before you send a press release to anyone, make sure it will be relevant to the audience you’re targeting. Who does the story affect, and why is it important? What kind of benefits or opportunities will it deliver?
  • Unique: What’s unusual or unique about this story? You don’t want to comment on the same things that everyone in your industry is already talking about. 
  • Engaging: What about your story is going to make readers stand up and take notice? Is there any trouble or tension you’re going to overcome? Look at this press release from Target as an example. How can you frame your story in a way that makes people want to learn more about your business?

When asking yourself what your PR story should be about, consider whether you want to publish it if you were a publication leader. From an objective perspective, does this story have value?

2. Answer the Right Questions

A press release doesn’t just provide information. Written correctly, this content will also answer essential questions for your audience. For instance, let’s take a look at the questions you should answer, with an example. 

For this example, we’ll be looking at a social media marketing firm partnering with an SEO brand:

  • Who is doing this? What’s the name of the social media marketing firm and the SEO brand? Where do they come from? Which executives are involved?
  • Who is affected? This news would probably affect the stakeholders and shareholders for the business and the customers by providing access to new services.
  • What have the companies done? They’ve joined forces in a partnership, but which sectors and teams are actually going to be working together?
  • Where is this happening? Which area will these two companies now serve? Who will be able to access the service?
  • When did it happen? When is the partnership going to start when will customers see the first major changes?
  • Why has this happened? In this example, the why might be to offer customers more services and helpful products. 
  • Why does this matter? Why is it so important that this event is taking place for your target audience? How are they going to benefit?
  • How will you be implementing this change? For example, if you’re partnering with a new business, will you change your brand name and leadership team? Will you have a new headquarters?

3. Target the Right Sector

Like most pieces of great copy, a press release should generally be written with a specific audience in mind. The interesting thing about a press release is that you’re not just writing for the people who might be interested in your products and services. You’re also writing for a specific publication, journalist, broadcaster, or editor. 

When you’re writing your content, you’ll need to keep both audiences in mind to ensure that you get your message across. Focus on the kind of crucial messages which will appeal to your end-users and customers but address the preferences and needs of the editor too. Many publications will have guidelines to follow if you want a chance of getting your content on their site. 

If you’re sending your press release to multiple locations, you might need to look into doing several different versions of your press releases, each with slightly different wording and information, based on your target publication.

4. Get the Headline Right

There are few things more important in a press release than an amazing headline. 

A good headline will immediately attract the attention of your publication, as well as anyone who might end up reading your article. The media uses headlines to determine whether stories are worth reading or publishing. This means that you need to get attention quickly. 

Most press release headlines don’t try to be clever. There isn’t a lot of fancy language to worry about. Instead, your focus should be on sharing the main point of the press release fast.

For instance, if you’re announcing the arrival of new security measures in your business to protect hybrid workers, you might have a headline like:

  • [Company] implements end-to-end encryption for hybrid workers
  • [Company] uses new encryption techniques to support hybrid work
  • [Company] invests in encryption technology for hybrid employees

5. Use the Right Structure

Structuring a press release can be tough.

Some companies have specific requests on how your press release should look. For instance, you might have to place the date and time in a specific place. For instance, CNN always puts the date of the release before the headline:

If you don’t have to follow a specific format, you should stick with the inverted pyramid structure. This strategy involves placing the most critical information first and moving down the hierarchy to less important info – like contact details. 

When structuring your press release, make sure the headline immediately tells your customers and readers what the story is about and presents immediate value. The opening paragraph will then summarise the main factors and elements of the story, giving a fuller explanation of what the story is about. For instance, for the “[Company] implements end-to-end encryption for hybrid workers” example, the first paragraph might read:

[Company] recently announced an investment in the latest encryption tools for information at rest and transit for hybrid employees. This new security strategy is rolling out immediately to new and existing customers of [company], with access to extra features available for premium subscribers.

The second paragraph then follows up with contextual insight into why this story is important. For instance, in the example above, the second paragraph might say:

This new investment comes at a time when more employees are moving into the hybrid working model. [Company] believes that higher encryption is crucial for teams working in a cloud environment, even with access to VPNs and other security measures available. 

The third paragraph then presents details on the story, including information on who’s involved, how this story came about, and anything else that business leaders might need to know. If there is an additional paragraph, you might include some quotes from business leaders or industry authorities to add credibility or opinions. 

6. Perfect Your Writing

No matter how short or simple, any press release is an insight into your company and brand. Don’t rely on the publication company you choose to do all the editing for you. Make sure you proofread your content and ensure everything sounds fantastic. It’s also worth double-checking any details to ensure that stats and facts remain accurate. 

When boosting the writing of your press release, remember:

  • Address the topics that your readers will find most interesting: Choose relevant topics with obvious benefits and repercussions for your target audience. Don’t get bogged down in fluff, and don’t be overzealous with patting yourself on the back. It’s best to avoid too many adjectives like “world-leading” and “fantastic” when describing your brand.
  • Write in the third person: Third-person writing is common for press releases, even when you’re talking about yourself. For instance, you might say, “Dell’s marketing team recently shared information on a new computer series.” 
  • Keep it simple: Stick to one focus story per press release and try not to overwhelm your audience with too much information. Press releases are short, focused, and easy to read. If you have extra information to provide, you can make a note at the bottom of the release. The close of your PR is where you can provide contact details, links to products, and backlinks to further articles. 

Remember, a compelling, human quote can really make a difference to your press release too. This is a chance to allow the executive voices in your business to shine through. Make sure you highlight exactly why you’re so excited about the press release in the quote while using emotive language to connect with customers. For instance,

The company CEO said: “We’re proud to be offering our current and new customers access to this new security service. After working with the best encryption professionals in the industry, we’re confident we can reduce data breaches and security concerns for hybrid workers.”

7. Double-Check Your Press Release

Before you send your press releases to anyone, it’s best to do a quick check to ensure that everything sounds great and that you haven’t left any annoying errors unaddressed. Use this quick checklist to examine your content:

  • Is the release date and publishing date correct (make sure you’ve included information on any embargos)
  • Is the contact information correct and in the right-hand corner of the page? This includes the name of the company, phone number, and email address.
  • Does the formatting match the outline requested by the publication?
  • Is the boilerplate at the bottom of the template?
  • Is the headline eye-catching and meaningful?
  • Are all of the relevant details included throughout the press release in order?
  • Are names and information spelled correctly?
  • Is the press release free from any grammatical issues and complex jargon?

Make sure you include information on how to reach out to you if the publication notices anything wrong with your site’s performance. 

Where To Send Your Press Releases

Once you’ve worked through your press release (and double-checked it for quality and accuracy), you can think about where you’re going to send it. For example, you may send multiple versions of your press release to different companies and publications. Ideally, you’ll create an entire press kit, which might include pictures of your team, product, or service, as well as contact details and extra brand information. 

Some companies prefer to approach press relationships by pitching their story to a few carefully selected editors and publications. This is often a good idea if you’re trying to reach a particular audience or you want to improve your reputation by connecting with a certain brand. 

Alternatively, you can use PR wire services to send your information to multiple companies at once. There are various services online to help you get your press announcements to the right people. Options to look into include:

  • Industry publications for specific sectors (like technology or medicine)
  • Local newspapers and online news outlets
  • General news sites like Google News and Apple News
  • Blog sites that attract your target audience
  • Influencers and industry partners

Start small and gradually build a list of contacts to help you get your voice and business out there. Eventually, you’ll find it’s much easier to get publications to accept your press releases. You might even find that people start approaching you to find out if you have any upcoming news. 

Go and Get Published!

Now you’re equipped with everything you need to know to create a fantastic press release and attract new eyes to your business. The only thing to do next is to get out there and start sending your press releases to the right people. Remember, once your press release is published, make sure you promote it through your social channels, email, and website. 

 

Featured image via Pexels.

Source

The post How to Write a Press Release: The Complete Guide for 2021 first appeared on Webdesigner Depot.


Source de l’article sur Webdesignerdepot

/par