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This week, in a move like something from a particularly eventful episode of The Office, popular project management app company Basecamp banned political and societal discussion in the company’s internal communications.

In a post that has been revised for “clarification,” the company’s co-founder Jason Fried listed six rules for employees: No societal or political discussions at work; No more ‘paternalistic’ benefits; No more committees; No more lingering on past decisions; No more 360 reviews; No forgetting what we do here.

A follow-up post from Heinemeier Hansson notes that Basecamp will still permit discussion of issues deemed central to its business like anti-trust and privacy; certain civil liberties are to be championed, while others, like racism and climate change, are not.

On the surface, it seems reasonable, Fried and co-founder David Heinemeier Hansson would like you to believe that it is. After all, people are paid to work, not soapbox, right?

So why, if they’re the ones being protected, are Basecamp’s employees angry about the move?

It turns out, multiple sources from inside Basecamp are reporting that the ‘political’ and ‘societal’ issues referred to in Fried’s public memo were, in fact, frank and open conversations about Basecamp itself.

As reported by The Verge, way back in 2009, a list of ‘funny’ customer names began circulating at the company — hardly respectful, potentially racist, and certainly inappropriate. The misalignment between co-founders and staff occurred when staff members attempted to hold discrete conversations about this and numerous other diversity and inclusivity failings at the company. Fried’s move appears to be a direct attempt to halt criticism of the status quo at Basecamp.

Basecamp itself is a highly political organization: The co-founders have written several books advocating certain societal change; they even provided a campaign headquarters and substantial donation for a candidate for Chicago mayor. Both co-founders are highly active on social media, using their business positions to elevate their personal views.

The truth is that the solo entrepreneur is an almost mythical beast. Successful startups require contributions from a range of skills and experience beyond any one individual. Jason Fried may be the frontman, strutting up and down the stage in spandex pants, with David Heinemeier Hansson playing lead guitar with his teeth, but behind them, there’s a drummer keeping time, and behind them all, there’s a crew of roadies without whom none of the equipment will arrive, let alone sound good.

Basecamp’s founders argue that the company has a mission, and that mission is to create apps that streamline the workplace. But how can you develop a product that is inclusive if staff cannot discuss what inclusive means? The answer is, you can’t.

Discussing racial bias in advertising or the impact of company wastage, climate change, or gender pay gaps in HR meetings are all political and societal and lead to a healthier, more united company.

As designers, we often say that you cannot not communicate; every decision is a design decision; there is no such thing as “adesign.” Likewise, choosing to be apolitical is itself a political choice. The only way it is feasible to run a company like this is to treat employees like robots (in the word’s original sense).

If employees feel the need to discuss exclusionary policies in the workplace, do the company founders, who benefit from those policies (or they would not be in place), have a moral or legal right to restrict those discussions?

Although it is the first point in Fried’s list that has drawn most ire, it is the fourth item on the list that is most telling: “No more lingering or dwelling on past decisions.” Like a parent answering, “Because I said so,” Fried’s attitude to his staff is laid bare in one statement.

It turns out two wealthy white men would rather their employees not try to change the world or even their workplace.

When Coinbase announced a similar move last year, it lost 5% of its staff. If Basecamp suffered the same loss, it would amount to three people. Hardly a disaster. The question for the founders — who, judging by the number of follow-ups and clarifications they’ve published, are aware the ice they’re on is perilously thin — is whether this kind of controversy creates irreparable reputational damage.

 

Featured image via Pexels.

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Every day design fans submit incredible industry stories to our sister-site, Webdesigner News. Our colleagues sift through it, selecting the very best stories from the design, UX, tech, and development worlds and posting them live on the site.

The best way to keep up with the most important stories for web professionals is to subscribe to Webdesigner News or check out the site regularly. However, in case you missed a day this week, here’s a handy compilation of the top curated stories from the last seven days. Enjoy!

Coca-Cola Presents New Packaging Design

Seven Mistakes To Avoid In Your Technical Interviews

10 Interesting Ways to Plan Web Design Projects

Web Developer’s Guide To AVIF Images

 

3 Effective Ways To Improve Your Site’s Carbon Footprint

Pure CSS Before & After Image Slider

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25 Exciting New Tools For Designers, April 2021

Text In A Circle Using CSS & JavaScript

A to Z of Adobe XD: Tips & Tricks!

Content-Aware Image Resizing In JavaScript

Remove Distractions and Waste from Your Website

Top 18 Best Practices for Writing Super Readable Code

Atriom

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Ten years ago, people began talking about the “Independent Web.” Although we don’t commonly use the term anymore, that doesn’t mean that it’s not still as vital a topic of discussion today as it was a decade ago.

Today, I want to look at where the term came from, what it refers to today, and why it’s something that all of us in business, marketing, and web design should be thinking about.

What Is The Independent Web?

The Independent Web is a term that was coined back in 2010 by John Battelle.

In “Identity and The Independent Web,” Battelle broaches the subject of internet users losing control of their data, privacy, and decision-making to the likes of social media and search engines.

“When we’re ‘on’ Facebook, Google, or Twitter, we’re plugged into an infrastructure that locks onto us, serving us content and commerce in an automated but increasingly sophisticated fashion. Sure, we navigate around, in control of our experience, but the fact is, the choices provided to us as we navigate are increasingly driven by algorithms modeled on the service’s understanding of our identity.”

That’s the Dependent Web.

This is how Battelle explains the Independent Web:

“There is another part of the web, one where I can stroll a bit more at my own pace, and discover new territory, rather than have territory matched to a presumed identity. And that is the land of the Independent Web.”

In 2010, this referred to websites, search engines, and apps where users and their activity were not tracked. But a lot has changed since then, and many websites that were once safe to peruse without interference or manipulation are no longer.

What Happens When the Dependent Web Takes Over?

Nothing good.

I take that back. It’s not fair to make a blanket statement about Dependent Web platforms and sites. Users can certainly benefit from sharing some of their data with them.

Take Facebook, for instance. Since its creation, it’s enabled people to connect with long-lost friends, stay in touch with distant relatives, enable freelance professionals like ourselves to find like-minded communities, etc.

The same goes for websites and apps that track and use visitor data. Consumers are more than willing to share relevant data with companies so long as they benefit from the resulting personalized experiences.

But the Dependent Web also has a darker side. There are many ways that the Dependent Web costs consumers and businesses control over important things like:

Behavior

If you’ve seen The Social Dilemma, then you know that platforms like Facebook and Google profit from selling their users to advertisers.

That’s right. They’re not just selling user data. They’re selling users themselves. If the algorithms can change the way users behave, these platforms and their advertisers get to cash in big time.

Many websites and apps are also guilty of using manipulation to force users to behave how they want them to.

Personal Data

This one is well-known thanks to the GDPR in the EU and the CCPA in California. Despite these initiatives to protect user data and privacy, the exploitation of personal data on the web remains a huge public concern in recent years.

Content and Branding

This isn’t relevant to websites so much as it is to social media platforms and Google.

Dependent Web platforms ultimately dictate who sees your content and when. And while they’re more than happy to benefit from the traffic and engagement this content brings to their platforms, they’re just as happy to censor or pull down content as they please, just as Skillshare did in 2019 when it deleted half of its courses without telling its course creators.

What’s more, while social media and search engines have become the place to market our businesses, some of our branding gets lost when entering such oversaturated environments.

Income

When algorithms get updated, many businesses often feel the negative effects almost immediately.

For example, Facebook updated its algorithm in 2018 to prioritize “meaningful content.” This pushed out organic business content and pulled regular user content to the top of the heap.

This, in turn, forced businesses to have to pay-to-play if they wanted to use Facebook as a viable marketing platform.

Access

The Dependent Web doesn’t just impact individuals’ experiences. It can have far-reaching effects when one company provides a critical service to a large portion of the population.

We saw this happen in November when AWS went down.

It wasn’t just Amazon’s servers that went down, though. It took out apps and sites like:

  • 1Password
  • Adobe Spark
  • Capital Gazette
  • Coinbase
  • Glassdoor
  • Roku
  • The Washington Post

And there’s absolutely nothing that these businesses or their users could do but sit around and wait… because Amazon hosts a substantial portion of the web.

Innovation

When consumers and businesses become dependent on platforms that predominantly control the way we live and work, it’s difficult for us to stand up for the little guys trying to carve out innovative pathways.

And that’s exactly what we see happen time and time again with Big Tech’s buy-and-kill tactics.

As a result, we really lose the option to choose what we use to improve our lives and our businesses. And innovative thinkers lose the ability to bring much-needed changes to the world because Big Tech wants to own the vast majority of data and users.

How Can We Take Back Control From The Dependent Web?

Many things are happening right now that are trying to push consumers and businesses towards a more Independent Web:

Consumer Privacy Protection: GDPR and CCPA empower consumers to control where their data goes and what it’s used for.

Big Tech Regulations: The Senate held tech regulation hearings with Facebook’s and Twitters’s CEOs.

Public Awareness Initiatives: Films like The Social Dilemma bring greater awareness to what’s happening on social media.

Ad Blocker Adoption: Adblocker usage is at an all-time high.

Private Search Engine Usage: Although Google dominates search engine market share, people are starting to use private search engines like Duck Duck Go.

Private Browsing Growth: Over 60% of the global population is aware of what private browsing is (i.e., incognito mode), and roughly 35% use it when surfing the web.

Self-hosted and Open Source CMS Popularity: The IndieWeb community encourages people to move away from Dependent platforms and build their own websites and communities. This is something that Matt Mullenweg, the founder of WordPress, talked about back in 2012.

“The Internet needs a strong, independent platform for those of us who don’t want to be at the mercy of someone else’s domain. I like to think that if we didn’t create WordPress something else that looks a lot like it would exist. I think Open Source is kind of like our Bill of Rights. It’s our Constitution. If we’re not true to that, nothing else matters.”

As web designers, this is something that should really speak to you, especially if you’ve ever met a lead or client who didn’t understand why they needed a website when they could just advertise on Facebook or Instagram.

A Decentralized Web: Perhaps the most promising of all these initiatives are Solid and Inrupt, which were launched in 2018 by the creator of the Web, Tim Berners-Lee.

As Berners-Lee explained on the Inrupt blog in 2020:

”The Web was always meant to be a platform for creativity, collaboration, and free invention — but that’s not what we are seeing today. Today, business transformation is hampered by different parts of one’s life being managed by different silos, each of which looks after one vertical slice of life, but where the users and teams can’t get the insight from connecting that data. Meanwhile, that data is exploited by the silo in question, leading to increasing, very reasonable, public skepticism about how personal data is being misused. That in turn has led to increasingly complex data regulations.”

This is something we should all keep a close eye on. Consumers and businesses alike are becoming wary of the Dependent Web.

Who better than the creator of the web to lead us towards the Independent Web where we can protect our data and better control our experience?

 

Featured Image via Pexels.

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Rather than spring cleaning, do some spring “shopping” for tools that will make your design life easier. Packed with free options this month, this list is crammed full of tools and elements that you can use in your work every day.

Here’s what new for designers this month:

April’s Top Picks

Charts.css

Charts.css makes creating beautiful online charts that much easier. It’s a modern CSS framework that uses CSS utility classes to style HTML elements as charts. It’s accessible, customizable, responsive, and open source. There’s a quick start option and available source code to work with.

Haikei SVG Generator

Haikei is a web app that helps you generate SVG shapes, backgrounds, and patterns in all types of shapes to use in projects. Everything can be exported into the tools you are already using for easy integration, and every element is customizable. The tool is free right now – no credit card needed – and you get access to 15 generators and can export in SVG and PNG format. A premium option is on the way, and you can sign up to get notified for access.

Fluid Space Calculator

Fluid Space Calculator helps you create a related space system and export the CSS to implement it. The calculator allows you to add space value pairs and multipliers and see the impact on the screen before snagging the related code. It’s great for determining how things will look in different viewports and for creating custom space pairs.

Night Eye WordPress Plugin

Night Eye WordPress Plugin helps you create a dark mode option for your WordPress website with ease. It’s completely customizable, schedulable, and one of those things that users are starting to expect. The plugin has free and paid versions – the only difference is a link to credit the developer.

3 Productivity Boosters

Macro

Macro is a supercharged checklist app for recurring processes. It’s designed to help teams document, assign, track, and automate for maximum efficiency. Now is the time to test this tool because it is free in public beta.

Writex.io

Writex.io is a free writing app that uses AI and smart features to help you write more efficiently. It can check readability as you write, make suggestions, check spelling, and allows you to work with versioning. All the settings are customizable, so you can get help and suggestions when you want them and avoid things you don’t want.

Taloflow

Taloflow, which is in beta, is a tool that helps you find the top cloud and dev tools for your use case. This is designed to be a time-saving solution to finding the right infrastructure and API products for your work.

8 Kits with Illustrations and User Interface Elements

Skribbl

Skribbl is a collection of free, hand-drawn illustrations in a light and fun style. The black and white sketches are friendly, and the collection keeps growing. Plus, the illustrators are allowing them to be used free for any use.

Mobile Chat Kit

Mobile Chat Kit is a free starter kit for building apps in Figma, Sketch, and Adobe XD. It includes more than 50 screen options with mapped-out flows for a quick-start project.

Flowchart.fun

Flowchart.fun is exactly what the name implies. The app allows you to type, create nodes, and link elements to develop simple flow charts quickly. Then you can alter shape and size with drag and drop. Export it for use as an SVG, JPG, or PNG.

Shuffle

Shuffle is a marketplace packed with UI libraries to help you with a variety of digital projects. There are more than 1,500 pre-built components to choose from with professional designs. This premium tool comes with a monthly subscription or lifetime license.

Cryptocurrency 3D Pack

Cryptocurrency 3D Pack is a set of icons with fun colors in three-dimensional shapes that you can use to represent different crypto elements. The pack includes 55 #D icons in PNG and BLEND formats.

Stratum UI Kit for Figma

Stratum UI Kit for Figma includes nine free screens that are ready to use. Options include API documentation, Kanban, document, data dashboard, ecommerce product list, ecommerce product options, payments spreadsheet, cloud storage, and newsfeed.

Conic.css

Conic.css is a collection of simple gradients that you can browse and then click to copy the code into your CSS to use them in projects. It’s quick and easy while using trendy color options.

Artify Illustrations

Artify Illustrations is a Figma plugin that allows you to access more than 5,000 SVG and PNG illustrations within the app. It’s got a built-in search feature, everything is high-resolution, and the huge library includes various styles.

2 Tutorials

A Complete Guide to Accessible Front-End Components

A Complete Guide to Accessible Front-End Components is an amazingly comprehensive guide from Smashing Magazine with everything you need to know about accessible components. From tabs to tables to toggles to tooltips, you’ll find it all here and learn how to use it the right way.

Grid CheatSheet in 2021

Grid CheatSheet in 2021 is a useful guide of everything you can do with CSS Grid. Plus, it has plenty of fun illustrations and an accompanying video.

8 Fresh and Fun Fonts

Athina

Athina is a modern display serif with beautiful connector strokes. The free version is a demo, and there’s a full family that you can buy.

Brique

Brique is a free (personal and commercial) display font with a wide stance and uppercase character set. The letters have a lot of personality and a readable configuration.

Code Next

Code Next is a great geometric sans serif with a full family of styles. Including two variable fonts. It’s highly readable and would work for almost any application.

Inter

Inter is a simple and functional sense serif family with everything from extra light to heavy weights. The extra character personality makes this a fun and functional font option.

Nothing Clean

Nothing Clean is a fun grunge-type option. It’s an all uppercase character set with alternates.

Playout

Playout is a fun, hand-drawn style typeface with interesting glyphs and alternate characters. The most fun feature might be the pawprint characters in the demo set.

Rockford Sans

Rockford Sans is a geometric typeface with subtly rounded edges. It has eight weights and italics. With its large x-height and round features, it’s legible and friendly. It’s suited to cover a wide variety of tasks from editorial to brand design and advertising.

SpaceType

SpaceType is a fun and funky typeface in regular and expanded styles. The stretched letterforms make interesting alternates for display purposes.

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Inclusive design is all about designing sites with everyone in mind instead of designing for your own preferences. It’s an essential component in a professional-grade site and the cornerstone of a successful project.

Accessibility (A11y for short) is the technical branch of inclusive design. Accessibility is a science: it knows what markup is required to make the text available to the visually impaired; it knows the minimum button size for someone with limited motor control; it knows how complex navigation can be for someone with cognitive dysfunction. Accessibility is the engine that powers an inclusive design.

Because accessibility is so complex, it takes a huge wealth of knowledge to do it well. Luckily for you and me, there’s now a free resource you can use to brush up on your skills and improve the ROI of your site.

Stark has just acquired a11yresource and relaunched it as the Stark Public Library — reportedly the largest accessibility resource on the web. The library contains around a thousand different resources. You’ll find blog articles, checklists, formal courses, tools, links to web standards, and a whole lot more. As the library grows, the expectation is that Stark will add new features aimed at fostering a community.

Stark is a suite of accessibility tools for designers that integrates with XD, Sketch, and Figma. It’s free to use the basic package, and the commercial plan is $60 per year. The Public Library is free for everyone to access.

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