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Psychologists tell us that by answering a handful of oblique questions, we can gain greater insight into our real desires. Today, we’re going to put that to the test with a simple fill-in-the-gaps story that will help you determine your ideal career in design.

We’ll tell you a short story, and ask you to add a few key details, from which we’ll work out what kind of career probably suits you; what kind of roles you should pursue, what kind of clients suit you best, and what type of day-to-day practice you’ll find most fulfilling. Remember: there are no wrong answers, and this is a guide only, you’re always free to make your own choices.

To begin, relax, and imagine the following scenario: You’re at the pinnacle of your career, and you’ve achieved more than you ever hoped; you’re internationally respected as a design leader, and to celebrate your work, you’re being given a lifetime achievement award by a design organization; the ceremony is tonight…

Images via Anna Shvets, Karolina Grabowska, Kumpan Electric, and Andrea Piacquadio.

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DevConf.US 2021 has kicked off their call for papers this last month and of course it will be a virtual event (hopefully for this one last time) hosted on September 2-3. It’s the 4th annual, free, Red Hat sponsored technology conference for community project and professional contributors to Free and Open Source technologies coming to a web browser near you!

There is no admission or ticket charge for DevConf.US events. However, you are required to complete a free registration. Talks, presentations and workshops will all be in English.

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Background

The Common Vulnerabilities and Exposures (CVE) tells us the whole story just by its name — these are exposures and vulnerabilities that are common. But what happens when uncommon issues are discovered and exploited by attackers? What if attackers just want us to think they’d only exploit common issues and vulnerabilities?

Securing CVEs sounds like it should be the right place to start from. Exploring common vulnerabilities and exposure is where script kiddies start from, that’s what bots are exploiting, and none of us want to end up in the security hall of shame, set aside for organizations that were exploited and affected by ransomware, thanks to an unpatched CVE from months ago.

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This week at I/O, Google unveiled the latest version of its Material Design design system, Material You.

Initially presented as an upgrade for Android 12, Material You is the biggest revision to Material Design since its launch in 2014 and will be rolling out across all Google products in the coming year.

Material You is an adaptable system that takes the building blocks of Material Design — the spacing and component approach — and skins it to allow a more personal design language, albeit a distinctly Google personal design language.

Google isn’t shy about its intention to define what constitutes good UI design, even if its efforts have so far fallen short of its ambition. Material You potentially leads us back to that undesirable state where every new site looks like a Google clone. The more cynical might suggest that Google actually does perceive all websites as Google products — a view that’s not entirely without merit given the source of most web traffic — so a homogenous approach is warranted.

Material You will certainly make its way into web design. Expect a rash of Material You ‘updates’ to popular themes and site builders that will consist mainly of pastel color palettes.

Hopefully, two major benefits of Material You will not be overlooked: firstly, Material You introduces far more emotion than Material Design allowed; secondly, Material You is flexible enough to ensure accessible design is harder to ignore.

Fundamentally, Material You is still Material Design. The basic approach remains, but it’s less rigidly enforced. Think of it less as a rulebook and more as a disapproving parent who, despite their better judgment, is willing to let you make your own mistakes.

Material Design has looked dated for a few years now, and it’s possible that Material You is just Google hoping to nail down a trend that’s escaping them. But it’s equally possible that Material You is a step closer to what Material Design was meant to be: an invisible design system that feels natural to all seven billion individuals on the planet.

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Parallax is a term that is applied loosely and frequently in the world of web design. As a trend, it has been popular and unpopular in equal measures for some time. However, it’s still one of the most valuable tools for animation in the digital world.

Parallax creates an illusion of depth when scrolling, a timeless effect that still has lots of value in the web design world.

Sure, parallax has its issues, from problems with usability, to concerns with mobile responsivity — but it’s also an interesting way to make a website stand out when done correctly.

Let’s take a closer look at some of the ways that parallax scrolling still works in 2021…

1. Parallax Tells A Story

Let’s start simple. 

One of the most effective ways to use parallax scrolling in the modern age is to tell a story. Today’s consumers want to have an emotional connection with the brands they buy from – now more than ever. Five years ago, studies showed that around 80% of customers want brands to tell stories, and that trend remains consistent to this day.

In the age of digital consumerism, where people can’t get to know a company in person through face-to-face interactions with its salespeople, companies need new ways to connect with their clients. Telling brand-driven stories is a way to highlight that your company is more than just a faceless entity – it’s something with real soul. 

Let’s look at the “Recap After Use” website, a portfolio belonging to the innovative Louie Sellers. This website showcases Louie’s skills with attention-grabbing visuals, including a parallax animation that makes it looks like Louie is drawing the page as you scroll through it.

This is the kind of exceptional animation that makes parallax scrolling more compelling. The animation isn’t there to make a visual difference to the page – it tells you something more about the person behind the website and what they can do.

2. Parallax Increases Website Visit Times

If a website effectively tells a story with parallax animation, you can also bet that’s going to keep customers or readers on a page for longer. Reducing bounce rate by increasing engagement is one of the main goals of any web designer. (Bounce rates, of course, refer to the percentage of site visitors that hit the back button after just seeing the first page of your website.)

While some people argue that parallax websites can hurt your SEO rankings if they slow down your site, there’s also the argument that the lack of a visually engaging page can harm SEO. Bounce rates drag down your ranking and make it harder to get audience attention. 

A parallax animation that tells a story and engages your audience through carefully delivered information is a great way to keep people around – even just for a little longer than usual. For instance, if you check out Alex Dram’s portfolio page here, you’ll see several shapes coming together during the parallax scrolling animation.

The shapes merge to tell a story about the visual experiences that Alex can create for customers. It’s a way to draw the eye and connect with the viewer without just writing about what you do through text. 

3. Parallax Develops Credibility

There’s a reason why both examples of parallax scrolling we’ve looked at so far are from creative portfolios. Parallax scrolling, with its excellent storytelling capabilities, is great for demonstrating your credibility as a digital expert. Basically, it’s a version of “showing” and not “telling” customers about your skills. 

You can tell someone that you know how to use tricky techniques like parallax animation correctly, but they’re less likely to believe you that way. If you can show that you have the skills to create something amazing, that’s more engaging. 

The OK Alpha team is a great company to reference when it comes to sensational design. This company seems to always be on the cutting edge of the latest trends, whether it’s bold typography or bright colors. To add to the impact of their website, the company has combined parallax effects into the mix to make everything more immersive as you scroll. 

This is a beautiful example of how companies in the design landscape can use techniques like parallax scrolling to show what they’re capable of. 

4. Parallax Makes Information More Fun

Most of us are naturally visual learners. We like to consume information in a way that’s refreshingly eye-catching and attractive. That’s why visual content generally earns more social shares and attention than written content. With parallax scrolling, companies that want to deliver valuable information and educational content to their audience can do so effectively.

Rather than just scrolling through a page and seeing lots of text, your customers can see images and graphs come to life alongside the blocks of text they’re reading. It’s like adding video demonstrations next to a textbook to help people better understand what they’re reading about. 

Look at the Web Design and Art History microsite from Webflow as an example. The company wants you to understand how web design and art have evolved over the years, but it doesn’t want to deliver that information in a boring format. The bright graphics and parallax animation work together to give you a more contextual, meaningful experience.

5. Parallax Replicates Another Medium

What if you could remind someone of their experience when reading a book or watching a video while telling them about a video or a novel? Parallax scrolling and animation can help with that. It’s a way of making your website feel like a video presentation or slideshow without the added components of implementing video players into your back end. 

Parallax scrolling also has another slight benefit over a standard video-based website. On a website that uses a video for a background, the video often plays automatically. This means that your visitors can’t control how quickly the video plays. 

On the other hand, parallax animations driven by scrolling action allow your customer to collect information at a pace that suits them. Take a look at the Story of the Goonies website, for instance. This stunning parallax site introduces you to the details you need to know about the movie in a way that makes it feel like the intro to a film.

The great thing about the parallax on this site is that the slow video-style design also gives you a dose of nostalgia – which ties in perfectly with the movie. 

6. Parallax Is More Memorable

What’s the main reason any designer does anything special to a website? To make it stand out, of course. Web design is all about conveying the unique essence of a brand, business, or entity in a way that’s going to make that client unforgettable. Although parallax isn’t as novel as it once was, it can still be a way to make your site stand out – if it’s used correctly. 

The key to success with parallax scrolling for memorability is making it smart. The layout needs to feel simple and intuitive. Everything needs to work well together, from the lightly shifting font to the various parallax effects that work together to draw the viewer’s eye (and attention). 

A great example comes from Jomor Design – another designer with a portfolio that really grabs your focus from the first second. The layout is beautifully done, with plenty of mini moments for engagement and interactions throughout. As you scroll through the site, you get a better idea of what the designer is all about. The little moments of animation make the whole experience so much more memorable. 

When your site is more memorable and engaging than that of your competition, you can drive many major benefits for your brand, including an improved bounce rate.

What To Remember When Using Parallax

Parallax is just like any other design technique. There are ways you can do it wonderfully, which engage and delight your audience. However, there are also a lot of areas where you can easily go wrong. When using any design element, the main thing to remember is that the primary focus should always be your users’ experiences. Parallax shouldn’t just be a way to show off your design knowledge. It’s just another feature that you can use to create an amazing website. 

Remember that user experience and visual appeal need to work perfectly together for parallax to work. If scrolling through the page is practically impossible for people on a mobile device, then you’re not going to get the results you want. If it’s difficult to take in the message you’re trying to send because the content is moving too quickly, again, your users will suffer. 

Remember the following tips:

  • Simple is better: Reduce the amount of content and visual elements on your page whenever you can. The less information there is to capture your customer’s attention, the less likely it is that you’re going to end up with a problem. 
  • Compress file sizes: Make sure that you’re not reducing the speed of your website by creating a huge single page with tons of high-quality images. You’re going to need to use the smallest possible file sizes. 
  • Check responsiveness: Make sure that the parallax effect works just as well on your smartphone or tablet as it would on a desktop. As more people move their browsing experiences into their palms, you can’t afford to ignore responsivity. 
  • Find the “wow”: Look at these examples of parallax websites. Every one stands out because it does something special with the scrolling effect. If you’re going to be using this strategy with your website, you need to make sure it’s worth the effort. Don’t just follow the same guidelines as everything else. Find the idea that’s going to make people take notice.

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User experience design is something that most of us associate with websites. But why isn’t it something we extend beyond the website?

Here’s why I ask this:

As a consumer, it’s so rare that your only interaction with a brand is through its website. Take an ecommerce site, for example. You buy a product from it, and then what happens?

  • You get a confirmation email;
  • You get another email when the package ships;
  • You might get another email or SMS notification when the package is delivered;
  • You retrieve the package and open it;
  • You open up your purchase and use it.

These are all an extension of that initial user experience on the site. If there’s just one hiccup along the way, it could easily erode the trust and happiness you felt after quickly finding and buying what you needed on the site.

So, what I’d like to do today is look at 10 areas where UX design should extend beyond the website to ensure that the frictionless experience started there remains untarnished.

Extending UX Design Beyond the Website

As a web designer, you might be thinking that this part of the user experience doesn’t fall under the umbrella of your responsibilities. And you may be right about that.

For brands to truly be successful and profitable, someone needs to carefully examine the bigger picture and ensure that the user experience is flawless no matter how far away from the site it is. At the very least, you should share the UX research and strategy you do for a client’s site so their team can ensure it carries over to other areas of the business.

Here are some things to think about:

1. Mobile App

It’s not uncommon for websites to have mobile app counterparts these days. The layout doesn’t need to be identical since mobile users tend to behave differently than those on desktop.

That said, an app shouldn’t force users accustomed to the desktop experience to re-learn how to navigate or engage with the brand. So, the branding, UI design, speed, security, and navigation all need to be on par with what’s already been established in terms of usability.

2. Email

Most websites have a direct connection to email. For example, blog newsletters, purchase confirmation emails, and lead generation follow-ups all start on the website.

Consumers are well aware that when they hand over their email address, they will receive an email in return. In many cases, those emails are welcomed when they’re done right. But if something feels off, that bridge could easily burn between brand and consumer.

To preserve the UX, emails should come with the following:

  • The same branding and visual style as the website;
  • A personalized subject line, greeting, or offer;
  • Consistent messaging as the site, especially when it comes to the CTA.

Another thing to remember is that email isn’t the time to inject dark patterns into the experience. So, the “Unsubscribe” option should be in an easy-to-spot area and a sharply contrasting font color.

3. Social Media

Social media is another channel that’s commonly connected to a website. While you can’t control the aesthetics of social media websites themselves, the visuals and messaging in posts need to be on-brand.

That means that things like memes and emojis — which are popular means of communication on social — should only be used if they’re normally part of the brand identity. If not, you’ll need to find other ways to communicate engagingly.

Another part of the user experience to think about is customer support. Social media is a lot like going into a store. If someone has an issue with what they bought or the service they received, there will be many people around to witness the complaint. Social media only amplifies that — so the quality of customer care needs to be consistent with how the brand handles it everywhere else.

4. SMS

Not every brand will need to be connected to customers via text messaging. eCommerce companies, news sites, and personal services providers likely will, though.

However a brand uses SMS, the same UX guidelines apply here as they do across all other channels:

  • Keep messages concise;
  • Make sure they’re relevant and valuable;
  • Use branded messaging and design;
  • Don’t abuse the privilege and send too many;
  • Make it easy to opt out.

Basically, if you can’t make it a valuable extension of the brand’s offering, don’t use it.

5. Phone

Any website that publishes its phone number should expect to receive calls from prospects and customers. While there’s nothing to design here visually, the experience of getting on the phone with a company should be consistent with what they experience elsewhere.

One way to do this is to design an easy-to-follow routing system. It should be simple for callers to figure out which number to choose. What’s more, there should be no endless loops. If a caller has exhausted the options, they should be immediately directed to a representative.

Another way to ensure consistency is to adhere to a script — that goes for call centers for enterprises as well as the local lawyer’s office. Every caller should be greeted with the same tone and handled in the same manner (depending on the situation, of course).

6. Ads

There are a lot of places where brands can advertise these days:

  • Google search;
  • Social media;
  • Ad networks;
  • TV;
  • Radio;
  • Podcasts;
  • Blogs;
  • Billboards;
  • Direct mail.

When designing an ad campaign, there should be consistent messaging, aesthetics (when relevant), and CTAs presented. If branding isn’t consistent from ad to ad, there may be a delay in consumers recognizing the brand or its offer. Or, worse, not recognizing it at all.

7. Packaging

For brands that sell products, you have to think about how the packaging will impact the user experience. There are two types of packages to consider, too.

The first is the product’s own packaging. Branding should be clear as day and consistent with the site they bought it from.

It should also be easy to open. There’s nothing more frustrating than finally getting your purchase, only to realize you need tools to get it out of the packaging.

You also have to think about packaging for products that get shipped.

The product should fit well within the packaging. A too-roomy package will feel downright wasteful. So will excessive bubble wrap and paper filler.

Having a shipping label present in the package is also important. If the website makes it easy to make a purchase, the package should offer a convenient way to return the product if they’re not happy.

8. Product

The product itself has to align with the expectations set by the website.

Take the example of a SaaS. You’ve built an awesome landing page and mobile app store page to promote it. It looks great, it loads fast, and it’s easy to get around. But if the SaaS itself is ugly, disorganized, slow, or otherwise just clunky, all of the work you did to market it will end up being just false advertising.

So, make sure the expectations set before and during purchase naturally carry over to the experience with the product.

9. Business Exterior

For brick-and-mortar companies, the business’s exterior matters just as much as what happens inside it.

The most obvious thing to focus on is the aesthetics of the building. Does it look attractive? Is it in a safe area? Is there clear signage around it? Is it easy to find?

But you also have to think about user experiences that take place outside of the building. For example, there’s now a rise in curbside pickup. There are tons of things that can affect how happy the customer is with the experience — like if the pickup area is hard to find, there are never enough spots or the associates who deliver the orders always seem to be in a foul mood.

The business’s exterior should always set a good impression for what takes place inside.

10. Business Interior

Here are some things to think about when it comes to “designing” business interiors for a good UX:

  • Decor;
  • Layout;
  • Signage;
  • Furnishings;
  • Product discoverability;
  • Availability (of products or people);
  • Quality of customer service;
  • Checkout process.

It doesn’t matter what the company does — whether it’s a large retailer like Walmart or your own freelance design business. If a business’s establishment doesn’t look good, operate flawlessly, or provide a good person-to-person experience, it’s going to be very hard to get people to return.

So, all those things you do to design a streamlined website journey should be applied to a bricks-and-mortar business’s interior.

Wrapping Up

Depending on the types of companies you build sites for, some of the channels and suggestions above might not be relevant. Hopefully, this has got you thinking about other ways you (and your clients) can extend the UX design and strategy from the website.

If you can maintain the high-quality user experience from channel to channel, your clients’ brands will get more business, grow their profitability, and see a rise in loyalty, too.

 

Featured image via Pexels.

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The serverless journey started with functions – small snippets of code running on-demand and a short period in Figure 1.  AWS Lambda in the “1.0” phase made this paradigm very popular, but it had its limitations around execution time, protocols, and poor local development experience. 

Since then, developers realized that the same serverless traits and benefits could be applied to microservices and Linux containers. This leads us into what we’re calling the “1.5” phase in Figure 1.  Some serverless containers here completely abstract Kubernetes, delivering the serverless experience through an abstraction layer that sits on top of it, like Knative.

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A VPN is a way to keep your identity a secret and protect your traffic on the internet. Your internet traffic passes through a tunnel that encrypts your data that no one can see, such as your internet service provider or government when you connect to a VPN server.

Let us list down why you need to use a VPN.

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YouTube is the Web’s biggest video channel. Hundreds of hours of video are uploaded to the service every minute. The volume of data it stores and streams is beyond comprehension.

Owned by Google, YouTube has been central to our lives online in such a big way, that it’s almost unbelievable that it’s been with us for less than two decades.

If you’ve ever wondered just how big it is, which videos broke its records, or how many users it has, this is the infographic for you!

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In the last decade, advances in processing power and speed have allowed us to move from tedious and time-consuming manual practices to fast and easy automated data analysis. The more complex the data sets collected, the greater the potential to uncover relevant information. Retailers, banks, manufacturers, healthcare companies, etc., are using data mining to uncover the relationships between everything from price optimization, promotions, and demographics to how economics, risk, competition, and online presence affect their business models, revenues, operations, and customer relationships. Today, data scientists have become indispensable to organizations around the world as companies seek to achieve bigger goals than ever before with data science. In this article, you will learn about the main use cases of data mining and how it has opened up a world of possibilities for businesses.

Today, organizations have access to more data than ever before. However, making sense of the huge volumes of structured and unstructured data to implement improvements across the organization can be extremely difficult due to the sheer volume of information.

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