‘Learn from the mistakes of others. You can’t live long enough to make them all yourself’ – Eleanor Roosevelt.
Nobody is immune from outages but it’s better to learn from other’s mistakes than from your own. The second quarter of 2020 was marked by several serious outages at prominent services including IBM Cloud, GitHub, Slack, Zoom and even T-Mobile (Source: StatusGator Report). I’m sure you noticed these outages like our team did. I decided to share the lessons we learned from this downtime, hoping we can all grow from it.