The demand for automation has skyrocketed across industries and global markets in the past few years, and the need for workflows along with it. Why? Because they make communication easier, reduce time and effort, enhance functionality, and improve control, leading to increased organizational efficiency. They allow businesses to identify and respond to new opportunities.
More and more organizations are embracing digital transformation and changing the way they operate. But for digital technology to be integrated into all areas of a business, solutions must be built. Systems, processes, workflows must change. This transformation puts a lot of pressure on IT, a department that’s already overwhelmed. Digital transformation can no longer be solely driven by IT, and that’s where citizen development comes in. With citizen development, companies can pursue their digital transformation initiatives without worrying about IT’s backlog.